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Job ID: 96818310400Posted: 2026-08-07Location: Belfast, Northern Ireland, United KingdomCategory: Project and Program Management, ProfessionalCompany: CitiTeam / Role OverviewMarkets provide world-class solutions that are as diverse as the needs of the corporates, institutions, governments, and individual investors we serve in 160 countries and territories. The breadth, depth, and strength of our underwriting, sales and trading, and distribution capabilities span asset classes and currencies, sectors and industries, covering a vast array of products.The role will be part of a Markets Program Execution Team responsible for ensuring that best practices and Citi standards are utilized to ensure successful delivery in a complex, global program.What you'll be doing:Ensure timely execution of data centric deliverables.Own the design and delivery of Services required to support the Capital and Liquidity teams.Use independent critical thinking and data analysis to decompose complex problems into simple deliverables.Lead working groups with Business, Quant, Finance and Technology stakeholders to identify critical data elements and design a target operating model / architecture.Translate requirements and target architectures into delivery milestones and agree deliverables and project plans with stakeholders.Maintain a hands-on approach to project delivery, working on a daily basis with technical teams to ensure requirements are understood, correctly implemented and delivered to plan. Manage internal and external dependencies across initiatives, including working closely with Business, Quant, Finance and Technology teams .Identify challenges and proactively seek to resolve or escalate risks and issues in a timely and well-articulated manner to the projects by engaging relevant stakeholders.Produce accurate and insightful project update materials and artifacts, tailoring to various forums and committees.Build strong relationships, adopting a joined up approach, to support the execution of programs.Lead, supervise, coach and develop junior Markets Program Execution and Transformation team members and matrix management of teams across businesses/functionsWhat we need from you:Knowledge and Experience Relevant experience in Front Office/COO Markets, preferably 7+ yearsKnowledge of Front Office market structure and trade flow across a range of markets trading products. Experience working with large datasets / relational databases and using sql to analyze and manipulate data.Demonstrable hands-on experience of designing effective target operating models and IT architectures to solve complex business problems.Experience in managing and executing on complex data programs including the sourcing, transformation, enrichment and governance of trade data in a business role.Knowledge and experience of structured project management techniques in a front office environmentKnowledge of Operational Risk methodologies/frameworks and demonstrable appreciation of the need for and impact of controls, thresholds and Data Quality rules plus fundamental data terminologyDemonstrable experience in trade processing front-to-back, risk and control, markets, operations, and support & control areas (e.g. Finance, Risk) within a large bank/dealerExperience running complex, high profile, high impact projects / programs as a consultant or internal change group within a Front Office/COO environment.Skills and Competencies Entrepreneurial mindset with ability to work unsupported to develop ideas and formalize delivery plans.Strong project and program management skills.Expertise in designing and implementing structured business/operational processes and business requirements documentation.Qualifications College/university degree education or equivalent experienceAppropriate industry knowledge & track record of exceptional delivery What we can offer youCiti’s Capital Markets Transformation team is growing, and we’re looking for talented individuals to help lead the change, with big data and data solutions at the core of that transformation. Our teams are revolutionizing Businesses across the globe and we’re changing the way people think about utilizing data. Join an environment with a laser focus on delivery and progress, and take your career to the next level through the power of Citi’s unmatched global network and vast expertise.By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care & Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive------------------------------------------------------Job Family Group: Project and Program Management------------------------------------------------------Job Family:Program Management------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.

We are working with a major international law firm to hire a Compliance Analyst to join their team. In this role you will facilitate smooth client and matter inception procedures, conducting risk assessments and ensuring regulatory compliance across the firm's global network. \n \n The firm is looking for a compliance professional with at least 3 years of hands-on experience in client onboarding, risk, or compliance within a law firm environment. Candidates must possess a solid foundation in anti-money laundering regulations and customer due diligence, alongside strong analytical skills and meticulous attention to detail. The ideal candidate will combine a proactive, adaptable mindset with the strong written and verbal communication abilities required to engage effectively with internal stakeholders and maintain service excellence. \n \n The responsibilities will include: \n\n • Executing day-to-day client onboarding workflows, ensuring strict adherence to anti-money laundering legislation and firm risk policies.\n, • Conducting customer due diligence, identity verification checks, and evaluating ownership structures for new and existing clients.\n, • Performing initial risk assessments, sanctions screening, politically exposed person checks, and adverse media monitoring.\n, • Liaising directly with fee earners and internal teams to gather necessary verification documentation and clear onboarding queries efficiently.\n, • Maintaining accurate client and matter records within internal risk management and case management software.\n, • Assisting with ongoing client monitoring, file updates, and routine compliance reporting across regional offices.\n, • Supporting the wider risk function by identifying opportunities to streamline onboarding processes and enhance operational efficiency.\n\n \n Please apply today to register your interest in this position. \n \n Ref: 1562

Business Risk Officer - Vice PresidentApplyremote type: Hybridlocations: Belfast United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 10, 2026 (18 days left to apply)job requisition id: 26981419Citi Global Markets provides world-class solutions and an unmatched global presence. Citi Global Markets serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing an unmatched ability to meet the needs of our clients.The 1st Line of Defence (1LOD) Markets Controls Testing team is part of Central Control Organisation supporting the Markets business, and is responsible for execution of a comprehensive, risk-based programme of control testing covering all Markets businesses globally. The primary mission of the 1LOD Markets Controls Testing team is to support Management in its continuous monitoring of its control framework and residual risk profiles, thereby supporting responsible provision of financial services to clients and effective risk management for the firm.This position reports to the Global Markets Control Testing Programme Head, within the Central Testing Utility. The Global Markets Control Testing Programme Head leads and directs a team of approximately 100 controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution. Responsibilities:This role is to plan, execute and report the results of control testing covering Markets Trading and Sales businesses.Key responsibilities of the role are: Executing and reporting results of control testing Supervising and coaching junior team members in execution of control testing Monitoring execution of parts of the testing programme to agreed timelines, escalating and resolving obstacles to delivery Maintaining high standards and best practice for execution of testing activities Providing challenge to stakeholders on the design and effectiveness of controls Supporting stakeholders in determining necessary control remediation identified through the testing programme Maintaining strong stakeholder relationships across Front Office, Markets Conduct Risk, Compliance and Operational Risk Presenting impactful summary outputs from the testing programme to stakeholders* Providing Markets controls subject matter expertise to stakeholders across all three lines of defenceKnowledge, Experience & Skills: Relevant experience in Front Office controls testing, internal audit, external audit, independent control reviews, or similar disciplines Understanding of Markets business activities and associated regulations Knowledge of Markets Operational and Compliance risks, and related controls, associated with trading and sales activities Strong understanding of control design assessment and effectiveness testing techniques and practices Experience of coaching and developing team members Experience of overseeing a team to deliver rigor and attention to detail in execution Experience of developing and maintaining effective senior stakeholder relationships Track record of providing constructive, effective challenge to Senior Stakeholders on risk management mattersEducation:* Bachelor / university education preferred, but appropriate industry experience & exceptional delivery track record is as important.#LI-IQ1------------------------------------------------------## Job Family Group:Controls Governance & Oversight------------------------------------------------------## Job Family:Quality Assurance, Monitoring & Testing------------------------------------------------------## Time Type:Full time------------------------------------------------------## Most Relevant SkillsAnalytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.------------------------------------------------------## Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.*If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr

We are working with a major international law firm to hire a Senior Compliance Analyst. In this role you will take ownership of complex risk matters, handling end-to-end client onboarding while evaluating anti-money laundering requirements and resolving conflicts of interest across the firm's global network. \n \n The firm is looking for an experienced compliance specialist with a minimum of 5 years of dedicated risk and client onboarding experience. Candidates must possess deep technical expertise in analysing high-risk onboarding matters, including sanctions screening, source of wealth, and source of funds verification. The ideal candidate will combine dual exposure across both conflicts and anti-money laundering with the confidence and communication skills needed to advise stakeholders, support junior colleagues, and manage complex compliance workflows effectively. \n \n The responsibilities will include: \n \n\n • Managing complex client onboarding workflows, ensuring strict adherence to regulatory standards and firm policies across international jurisdictions.\n, • Conducting thorough anti-money laundering checks, evaluating customer due diligence, and assessing high-risk ownership structures.\n, • Performing detailed sanctions screening, adverse media assessments, and source of wealth or funds verification on high-risk files.\n, • Executing conflict checks, evaluating potential ethical or commercial issues, and proposing clear resolutions to internal partners.\n, • Advising fee earners and internal stakeholders on regulatory compliance obligations, risk policies, and matter inception procedures.\n, • Assisting with the creation and maintenance of information barriers and confidential risk management protocols.\n, • Mentoring junior team members, sharing technical knowledge, and serving as a point of escalation for complex risk inquiries.\n, • Supporting continuous operational improvements across onboarding technologies, internal risk registers, and compliance systems.\n\n \n Please apply today to register your interest in this position. \n \n Ref: 1562

\n Role Overview\n \n We are seeking a Vice President – Business Risk and Solutions to join our Markets Operations team in Belfast. This is a key leadership role responsible for driving risk management, governance, and operational solutions across the FICC business, ensuring the firm's risk posture remains robust, well-controlled, and aligned to regulatory expectations. \n \n The successful candidate will bring a strong risk-oriented mindset, excellent stakeholder management skills, and a proven ability to deliver results in a complex, fast-paced financial services environment. Working closely with senior leadership across Operations, Risk, and Compliance, this role offers significant visibility and the opportunity to make a meaningful impact across a globally recognised financial institution. \n \n What you’ll do\n \n Risk Framework Development\n \n \n • Support the design and implementation of risk management frameworks in partnership with the Risk and Control team.\n, • Contribute to the identification, measurement, management, and mitigation of operational risks across the Markets Operations function.\n, • Maintain awareness of the evolving risk landscape and proactively elevate emerging risks to senior leadership.\n \n \n Strategic Insights & Reporting\n \n \n • Prepare and deliver management information (MI), and operational metrics to senior leadership.\n, • Provide actionable insights and recommendations to address operational, financial, reputational, and strategic risks.\n, • Support the development of risk mitigation strategies aligned to business objectives.\n \n \n Governance & Compliance\n \n \n • Contribute to the design and maintenance of governance frameworks that ensure accountability and transparency across all risk and solutions workstreams.\n, • Ensure adherence to regulatory standards and internal policies across all areas of responsibility.\n, • Prepare and present clear, concise reporting to senior stakeholders and governance forums.\n \n \n Cross-Functional Collaboration & Stakeholder Engagement\n \n \n • Foster collaboration across Operations, Finance, Risk, Compliance, and other key departments.\n, • Build and maintain strong relationships with key internal stakeholders and represent the Business Risk and Solutions function in cross-functional working groups and governance committees.\n, • Engage confidently with senior stakeholders, providing clear and well-structured communications both written and verbal.\n \n \n What we need from you\n \n \n • Proven experience in risk management, business solutions, or a related strategic role within the financial services industry.\n, • Strong understanding of regulatory requirements and governance frameworks relevant to Markets Operations or FICC businesses.\n, • Demonstrated ability to develop, implement, and maintain risk frameworks and operational policies.\n, • Proven ability to manage multiple concurrent activities and complex projects within a high-risk regulatory and operational environment.\n, • Strong analytical and problem-solving skills.\n, • Excellent communication, negotiation, and stakeholder management skills, with the ability to engage confidently at VP level and above and articulate complex recommendations clearly — both written and verbal.\n, • Demonstrated risk-oriented mindset combined with a focus on driving operational improvement and business solutions.\n, • Proficiency in data-driven decision-making and analytical problem-solving.\n, • Highly organised, results-oriented, and proactive, with the ability to manage multiple workstreams simultaneously in a dynamic, high-pressure environment.\n, • Experience in one or more of the following disciplines, including Records Management, Continuity of Business (CoB), or Third Party Management.\n, • Experience managing third party risk, including vendor due diligence, risk assessments, and ongoing monitoring.\n, • Knowledge of records management tools and platforms\n, • Experience in Market Operations or a FICC-aligned business environment is desirable.\n \n \n What we can offer you\n \n We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. \n \n By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is reviewed annually), and enjoy a whole host of additional benefits such as: \n \n \n • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure\n, • A discretional annual performance related bonus\n, • Private medical insurance packages to suit your personal circumstances\n, • Employee Assistance Program\n, • Pension Plan\n, • Paid Parental Leave\n, • Special discounts for employees, family, and friends\n, • Access to an array of learning and development resources\n \n \n Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. \n \n Job Family Group:Operations - Transaction Services\n \n Job Family:Securities and Derivatives Processing\n \n Time Type:Full time\n \n Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, \n color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. \n \n If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . \n \n View Citi’s EEO Policy Statement and the Know Your Rights poster. \n #J-18808-Ljbffr

OPERATIONAL SECURITY & PROJECT SUPPORT \n \n\n • Initial contract of up to 3 years\n, • £28.53 per hour via Umbrella\n, • 36 hours per week\n, • Belfast – fully onsite\n, • Opportunity to support physical security operations, strategic projects and continuous improvement initiatives\n\n \n WHO WE ARE? \n \n We are recruiting on behalf of a leading organisation seeking an experienced Operational Security & Project Support professional to join its Physical Security Operations team in Belfast. \n \n This is an exciting opportunity to work across security operations, project enablement, supplier management, risk management and continuous improvement, supporting the delivery of critical security, systems, fire and emergency response services across the business. \n \n WHAT WILL THE OPERATIONAL SECURITY & PROJECT SUPPORT PROFESSIONAL BE DOING? \n \n As an Operational Security & Project Support professional, you'll support the Physical Security Operations team with the delivery and continuous improvement of security services across the organisation. \n \n You'll coordinate physical security project activity, support strategic projects, manage actions and KPIs, and assist with the performance management of third-party security, systems and fire service providers. \n \n Working closely with Site Security Managers and operational stakeholders, you'll help identify opportunities for improvement through auditing, data analysis and root cause investigation, ensuring actions are effectively tracked through to resolution. \n \n You'll also provide security, systems and fire input into projects and events, support risk and issue management, and lead Capex activity on a project basis. \n \n THE OPERATIONAL SECURITY & PROJECT SUPPORT PROFESSIONAL SHOULD HAVE… \n \n\n • At least 2 years' experience of project management training or project support\n, • Background in business administration, operational support or project coordination\n, • Experience supporting projects within a complex operational environment\n, • Experience of auditing, process confirmation, root cause analysis and continuous improvement\n, • Understanding of KPIs and SLAs\n, • Strong organisational and administrative skills\n, • Excellent attention to detail and ability to manage multiple priorities\n, • Ability to work flexibly and adapt to changing business requirements\n, • Strong communication and stakeholder management skills\n, • Comprehensive computer skills, including Microsoft Office and G-Suite\n, • Ability to track actions, risks, issues and deliverables through to resolution\n\n \n DESIRABLE EXPERIENCE \n \n\n • Experience managing contractors or third-party suppliers\n, • Experience working with security contractors\n, • Experience within physical security, facilities, fire safety or emergency response environments\n, • Experience managing supplier performance against contractual requirements\n, • Knowledge of security operations and security systems\n, • Experience with Capex project management\n, • Experience working with risk management processes\n\n \n TO BE CONSIDERED… \n \n Please either apply via this advert or email your CV directly to ryan.baker@searchability.com. For further information, please call 07719 051875. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

ELECTRICAL ESTIMATOR – LARGE SCALE PROJECTS \n Permanent | Remote \n Salary: €65,000–€80,000 per annum or local currency equivalent, depending on experience \n Occasional travel for office, tender and project meetings \n \n Copius Group is seeking an experienced Electrical Estimator to support the tendering and pre-construction delivery of multiple large-scale projects across Ireland, the UK and Europe. \n This is a key commercial position for an estimator who can take ownership of electrical tenders from initial enquiry through to final submission and operational handover. You will prepare accurate and competitive estimates, complete detailed take offs, engage with suppliers and subcontractors, assess commercial and technical risk and present clear tender recommendations to the Commercial Director. \n \n The position is primarily remote and is open to suitably experienced candidates based in the UK, Ireland or an eligible EU location. Occasional attendance at a Copius office, client meeting or project location will be required. \n \n The opportunity \n You will work across technically complex electrical packages within sectors such as data centres, power and energy, renewables, life sciences, industrial construction and other mission critical environments. \n \n You will have genuine ownership of your tenders, direct access to senior commercial decision makers and the opportunity to influence the projects Copius pursues and delivers. \n \n Key responsibilities \n\n • Manage electrical estimates and tenders from initial enquiry through to submission, clarification and handover.\n, • Review invitations to tender, drawings, specifications, bills of quantities, scope documents and commercial requirements.\n, • Complete detailed electrical quantity take-offs from drawings, specifications, BIM information and other tender documentation.\n, • Build comprehensive estimates covering labour, materials, plant, subcontract packages, preliminaries, overheads, risk and contingency.\n, • Issue enquiries to suppliers and subcontractors and obtain accurate, competitive quotations.\n, • Review, compare and normalise supplier and subcontractor proposals to confirm full scope coverage.\n, • Develop labour constants, material rates and project-specific pricing assumptions.\n, • Identify tender qualifications, exclusions, clarifications, commercial risks and value-engineering opportunities.\n, • Liaise closely with suppliers, subcontractors, procurement, design, operations, project management and commercial teams.\n, • Participate in pre-tender, mid-tender and final tender review meetings.\n, • Present pricing strategy, risk position and tender recommendations to the Commercial Director.\n, • Support post-tender clarifications and commercial negotiations.\n, • Produce clear tender summaries and handover documentation for the project delivery team following award.\n, • Maintain accurate estimating records, cost databases, supplier information and project benchmarking data.\n, • Support the continuous improvement of Copius Group’s estimating and tendering processes.\n\n \n What we are looking for \n\n • Strong experience working as an Electrical Estimator within construction, engineering, building services or electrical contracting.\n, • Demonstrable experience pricing substantial electrical packages on large-scale projects.\n, • Proven ability to produce detailed and accurate electrical take offs.\n, • Strong understanding of electrical systems, installation methods, labour requirements and material pricing.\n, • Experience reviewing drawings, specifications, bills of quantities and tender documentation.\n, • Experience obtaining and commercially evaluating supplier and subcontractor quotations.\n, • Good understanding of tender risk, contractual requirements, qualifications and exclusions.\n, • Strong numerical, analytical and commercial judgement.\n, • Ability to manage several tenders or workstreams simultaneously while meeting fixed submission deadlines.\n, • Strong communication skills and confidence presenting information to senior management.\n, • Ability to work effectively and independently in a remote environment.\n, • Willingness and ability to travel occasionally for meetings.\n\n \n An electrical trade background, HNC/HND, degree in Electrical Engineering, Quantity Surveying or Construction Management, or an equivalent combination of qualifications and experience would be advantageous. \n \n Experience within data centres, power generation, life sciences, renewables, heavy industrial or mission critical projects would be particularly valuable. \n \n What Copius Group offers \n\n • Salary of €65,000–€80,000 per annum or local-currency equivalent, depending on experience.\n, • Exposure to multiple major projects across Ireland, the UK and Europe.\n, • Direct interaction with the Commercial Director and senior leadership team.\n, • A high autonomy role with the opportunity to influence tender strategy and project selection.\n, • A collaborative, international engineering and construction environment.\n\n \n The ability to travel periodically to Copius offices, client meetings, and project locations is essential. \n \n Apply \n Send your CV to sarah.carlile@copiusgroup.com or call 02890589500 \n \n Copius Group is committed to an inclusive recruitment process and welcomes applications from suitably qualified candidates across the UK, Ireland and eligible EU locations.

\n Vice President (VP), Engagements and Issue Quality Control Lead\n The Vice President (VP), Engagements and Issue Quality Control Lead will be responsible for supporting the business in coordinating non-regulatory audits/reviews (engagements) from planning to reporting, including the maintenance of technological solution for reporting of engagements status to senior management to provide data driven insights. Additional responsibilities include the coordination and comprehensive management of issues and non-regulatory engagements with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. This includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline. Key Responsibilities\n Non-Regulatory Engagement Reporting & Analysis Create and continuously maintain a comprehensive, centralized view of the progress of planned non-regulatory engagements with potential impact to the business processes and teams, including planned coverage of internal control functions. Design and deploy reporting capability using technical solutions to ensure effective and timely communication of progress of these engagements including scope, impact on the business teams and prompt escalation of potential concerns. Contribute to a robust process for reporting key updates of non-regulatory engagements status, and escalating areas of concerns in timely manner. Valuable input would primarily derive from engagements support activities. Utilize analytics tools to assess issue themes and trends together with their associated root causes and risks. Analysis should drive valuable propositions around thematic or targeted remediation. Support identification and analysis of potential control gaps and operational risks for the business and the franchise, leveraging data analysis to assess impact. Non-Regulatory Engagements\n Establish a network of key stakeholders in control functions to enable effective collaboration and partnership during engagements. Engage Internal Audit (IA), Operational Risk Management (ORM), Compliance, etc. on Audit/Exam scoping, bringing in SMEs as needed, to manage exercise scope; get business de-scoped where it makes sense. Support the business throughout all phases of the review/exam lifecycle by: Advising on scope determination, advising business/function on the drafting of responses to optimize for positive outcomes. Challenging response drafts for adequacy before submitted back. Assist issue owners in issue lifecycle activities should Issues/CAPs be raised from the engagement. Issue Quality Control (IQC)\n Execute Issue Quality Control activities across the full issue lifecycle in line with Issue Management, Quality Controls, and where required Quality Assurance procedures. Assess issue pervasiveness, challenge severity, impact and navigate management in the drafting of risk driven observations. Challenge Management’s proposed remediation approach ensuring that it addresses root causes, it is sustainable and adheres to external (regulatory) & internal (policy) requirements. Support key stakeholders in the design and development of corrective action plans to address identified control gaps or failures. Leverage lessons learned from prior IQC reviews to improve the quality of remediation & timely closure of issues. Qualifications\n \n • Minimum of 6-10 years of experience in Internal Audit, Operational Risk Management, Compliance or other control-related functions in the financial services industry.\n, • Proven experience in implementing sustainable technical solutions for reporting and data insights, and handling large datasets.\n, • Proficiency in Microsoft Office suite, particularly Excel, Power Query, Power BI, PowerPoint, and Word.\n, • Experience in Python and Gen AI for data analysis/scripting.\n, • Strong problem-solving and decision-making skills.\n, • Proven experience in control related functions in the financial industry.\n, • Strong analytical skills to evaluate complex risk and control activities and processes.\n, • Ability to identify, measure, and manage key risks and controls.\n, • Strong knowledge in the development and execution for controls.\n, • Understanding of compliance laws, rules, regulations, and best practices.\n, • Understanding of Citi's Policies, Standards, and Procedures.\n, • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.\n, • Advanced English Skills required.\n, • Ability to manage multiple tasks and priorities.\n \n Job Family Group: Controls Governance & Oversight \n Job Family: Issue Management \n Time Type: \n Most Relevant Skills Analytical Thinking, Constructive Debate, Controls Lifecycle, Escalation Management, Governance, Issue Management, Process Design, Risk Management Lifecycle, Root Cause Analysis, Stakeholder Management. \n Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. \n Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. \n View Citi's EEO Policy Statement and the Know Your Rights poster. \n #J-18808-Ljbffr

Job Description: \n SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) \n TRAVEL REQUIRED: Full time on site \n LOCATION: Belfast \n Grade: L3 \n TYPE: Full time \n WHAT'S IN IT FOR YOU \n Financial Reward: Competitive salary, annual profit share, contributory pension, share options, \n Work / Life Balance: 36 hour week, flexible working around core hours and Friday afternoons off, flexible working \n We are currently recruiting for a pivotal position where the role will essentially be a point of consolidation of the Make & Buy elements for both the Wing and Mid-Fuse. This position is critical to allow the necessary financial stakeholder management, including key partners external to the plant. \n In this capacity, you will take ownership of key P&L and Balance Sheet related financial performance elements. This includes overseeing Non-Recurring Costs (NRCs), Free Cash Flow (FCF), and Inventory, alongside Recurring Costs (RCs) & Unit Costs that must remain consistent with the perimeter of the commercial unit selling price for the wing and mid-fuse. \n HOW YOU WILL CONTRIBUTE TO THE TEAM \n\n • OP & Forecast Coordination: Drive and coordinate the OP and forecast process with plant and function teams, providing effective support to the target challenge and matching phase.\n, • Target Convergence: Provide challenged OP assumptions and pre-targets for wing and mid-fuse, supporting the convergence process towards final targets aligned between Operations and VSM.\n, • End-of-Year Forecasting: Provide a reliable end-of-year forecast in accordance with the overall mid-fuse roadmap for RC, NRC, and Inventory.\n, • Daily Issue Resolution: Interface daily with local VSM teams to address and resolve business and financial performance issues for RC, NRC, and Inventory.\n, • Monthly Financial Reporting: Provide timely and accurate monthly reporting, commentaries, and management information to VSM teams through a "drumbeat" financial review process.\n, • Risk & Opportunity Management: Identify robust risks and opportunities, providing associated mitigation actions to drive convergence across the wing and mid-fuse scope.\n, • Business Case & Investment Analysis: Assess and provide robust business case proposals for VSM investments, rate changes, and performance improvements, ensuring assumptions are challenged and align with company objectives.\n, • Budget Perimeter Management: Interface with the central VSM team on budget perimeter and funding issues (e.g., supplier disruption costs), ensuring appropriate target re-alignment.\n, • Business Partnering: Act as the overall business partner to the Head of VSM and serve as an integrated member of the local A220 VSM management team.\n, • Financial Control & Awareness: Promote financial awareness, provide guidance to managers, and ensure adequate processes exist for stringent financial controls.\n, • Data Integrity & Accuracy: Ensure rigorous processes are in place to maintain data integrity, guaranteeing the consistency, transparency, and accuracy of all reported actual and forecast information.\n, • Compliance & Improvement: Ensure compliance with Internal Financial Control Standards (IFCS) and Ethics, while proactively supporting the continuous improvement of deployed financial processes.\n\n The Profile We Are Looking For \n It is the responsibility of the applicant to ensure that sufficient detail is provided on application to demonstrate how the applicant meets essential job criteria, as this alone will be used for vetting purposes. \n\n • Experience: 3+ years in accounting within a complex manufacturing or industrial setting (Aerospace, Automotive, or similar).\n, • Architectural Proficiency: Fully qualified accountant status (ACA, CIMA, ACCA, or equivalent)\n, • A Business Partnering Mindset: A highly collaborative approach, with a proven ability to partner with non-finance teams to drive business value\n\n Desirable: \n • Ability to effectively communicate with and influence a diverse mix of finance and operational stakeholders of various nationalities and of various levels of seniority \n * The ability to be self aware and a wish to be in the driving seat of your development . \n Applications must be completed and submitted by Friday 21st of August, 2026. \n Please Note: \n Please note that meeting the mandatory criteria listed above guarantees consideration for the role, but does not ensure progression to the interview stage. In the event of a high volume of qualified applications, the selection panel reserves the right to shortlist and progress candidates who additionally meet one or more of the preferential (desirable) criteria. \n We employ people from all sections of the community and are committed to the appointment of the best candidate based upon the merit principle alone. In pursuit of our equal opportunities programme, we would particularly welcome more applications from Catholics and females, as these groups are currently under-represented in our workforce. \n HOW WE CAN SUPPORT YOU \n Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. \n As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition under the Equality Act 2010 and meets the minimum criteria of the role (as set out in the job advert). To 'opt in', just select the option during your application submission and your application will be considered accordingly. \n #SP_TRA \n #LI-CM1 \n This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. \n Company: \n Airbus Belfast Limited \n Employment Type: \n Permanent \n ------- \n Experience Level: \n Professional \n Job Family: \n Controlling \n By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. \n Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. \n Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . \n At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

We have an exciting opportunity for a Paralegal to join our In-House Legal team , based in A&O Sherman's Belfast office. You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. In-House Legal team - Belfast A&O Shearman is seeking a paralegal to join its global in-house legal team on a full-time permanent basis. This is an opportunity to work regularly with offices around the world, working on key projects at an exciting time for the firm and contribute to the growth of the business. We are looking for candidates with strong legal and commercial skills who enjoy challenging themselves in the context of a varied and rewarding role. In-House Legal is a core part of the Risk function providing legal advice across a diverse range of complex and interesting subject areas, and frequently leading on strategic projects. We also have a key role in looking to the future and providing strategic advice to the firm's management to help them find solutions and achieve the firm's strategic objectives. Acting as a leader of the firm's management of legal and operational risk and enhancing the management of risk throughout the firm. Responding proactively to risk and regulatory issues, identifying changes to relevant laws/regulations, and advising as to their impact on the firm. Supporting the firm in the development of its AI, legal technology and innovation strategies. Advising on complex risk and regulatory issues for the firm, including managing regulatory change projects. Drafting, reviewing, and advising on the firm's complex commercial contract arrangements. Advising on legal and regulatory issues relating to the firm's supply chain and suite of technology. Advising and implementing proposed changes to the group structure, including the opening of new offices and corporate restructurings. Acting as the firm's corporate secretariat, including dealing with procedural and other formalities relating to the firm's corporate group structure, inter-company agreements and other relevant procedural requirements. What you will do Providing legal advice on matters within the team's remit. Assisting with risk management policy queries from partners and staff. Ensuring risk management policies are kept up to date. Assisting the client and business development teams with tender and pitch documentation. Undertaking legal research. Assisting with the firm's corporate secretarial arrangements. Assisting with the global firm's arrangements for regulatory compliance. Assisting with strategic projects for the firm, including the opening of new offices. Reviewing commercial contracts, confidentiality agreements and similar agreements. Providing general support to the in-house lawyers in their work. What you will have A law degree to 2:1 level and/or LPC/CILEx. High degree of initiative and willingness to learn. Excellent communication and interpersonal skills. Excellent organisational skills and attention to detail. Collaborative approach and ability to work well in a team. Excellent IT skills. Previous experience as a paralegal in a corporate/commercial team or a risk and compliance role. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. xohmjla NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. LI

OT Cyber Security ConsultantLocation: Belfast (Hybrid)Salary: £50,000 £90,000 + benefits + bonusLevel: Consultant / Senior ConsultantAre you an experienced OT Cyber Security professional looking to work on complex, high-impact projects across critical infrastructure?Were working with a leading technology and consulting organisation that brings together strategists, engineers, consultants and digital experts to solve some of the most complex challenges facing organisations today.As part of their growing Digital & Data community, youll work alongside multidisciplinary teams to help clients secure their Operational Technology (OT) and Industrial Control Systems, supporting organisations across critical infrastructure and highly regulated sectors.The roleYoull work closely with clients to understand their OT environments, identify cyber security risks and develop practical security strategies and architectures.Your responsibilities will include:Advising clients on OT and industrial cyber security across complex environments.Assessing and managing cyber security risks across SCADA, PLCs, RTUs, DCS and industrial control systems.Designing and implementing OT security architectures and monitoring solutions.Supporting clients across sectors including energy, utilities, water, oil & gas, transport and wider critical infrastructure.Working with IoT and Industrial IoT technologies and environments.Applying relevant security frameworks and standards, including IEC 62443, NIST CSF, ISO 27001/27005, NIS/CAF and NERC CIP.Working directly with senior client stakeholders to understand requirements and translate technical challenges into practical solutions.Contributing to wider consulting engagements, working collaboratively with engineering, technology and strategy teams.Supporting business development and helping identify opportunities to deliver further value for clients.About youWere looking for someone with strong experience across OT / ICS cyber security , ideally gained within critical infrastructure or another highly regulated industrial environment.Youll ideally have experience with:OT / ICS Cyber SecuritySCADA, PLCs, RTUs or Distributed Control SystemsIndustrial networks and data communicationsOT security architecture and risk managementIndustrial cyber security monitoringIoT / IIoT environmentsCritical infrastructure environmentsStandards such as IEC 62443, NIST, ISO 27001/27005 or NIS/CAFYou dont need to tick every box. Strong practical OT experience within one or more critical infrastructure sectors is highly relevant.Why join?Work on complex, meaningful cyber security projects across critical infrastructure.Collaborate with specialists across technology, engineering, design and consulting.Exposure to a wide range of clients, industries and technology environments.Dedicated learning and development budget, including technical training and certifications.Clear technical career progression without having to move into a Partner/management track.Private healthcare and family benefits.Generous pension scheme.If youre an OT Cyber Security professional with experience across industrial environments, critical infrastructure or ICS/SCADA security, Id be keen to speak with you.TPBN1_UKTJ

We have an exciting opportunity for a Senior Administrator to join our Risk Operations team , based in A&O Shearman's Belfast Office, on a 6-month fixed term contract. Make sure to apply with all the requested information, as laid out in the job overview below. Risk team – Belfast The Risk Operations Senior Administrator supports the efficient operation of the Risk Operations Team/ Risk Function by delivering high-quality administrative, project, and analytical support to Risk leadership. The role coordinates key project-related activities, maintains risk data and reporting, and acts as a central point of contact for risk-related queries, contributing to effective stakeholder engagement and a strong risk culture. It also supports the delivery of strategic risk initiatives, the maintenance of risk systems and training materials, and the administrative oversight of the firm's global background screening programme, ensuring alignment with policies, regulatory requirements, and operational priorities. What you will do Risk Operations/Function Administration Support Support to the Global Head of Risk Operations: Provide comprehensive administrative and organisational support to the Global Head of Risk Operations, including the planning and coordination of ad hoc meetings and events (e.g. risk off-sites, discovery sessions, and training initiatives). Deliver broader administrative assistance as required to support effective function leadership. Risk Operations Leadership Support: Assist the Risk Operations Leadership team with the coordination of team activities and day-to-day administrative processes. Responsibilities include preparing and documenting minutes from stakeholder and client meetings, supporting team workflows, managing shared mailboxes, and maintaining trackers, reports, and internal documentation. Strategic Risk Project Support: Support the delivery of key strategic risk projects by scheduling and attending project meetings, producing accurate minutes and file notes, tracking project milestones, dependences and deadlines, and tracking actions through to completion. Maintain project trackers to monitor progress, outcomes, and key risks or challenges including preparation of project status reports for senior stakeholders. Support the rollout of new processes and procedures where they apply internally to the Risk Function/Operations. Risk Function Communications Plan Support: Support the development and delivery of the Risk Function communications strategy. This includes maintaining intranet content and distribution lists, ensuring the accuracy of the organisational structure chart, and contributing to the preparation of regular Risk Function communications (e.g. newsletters and updates). Risk Function Finance Support: Provide administrative support to the Risk Operations Manager in the preparation of annual budgets and the ongoing monitoring and review of monthly Risk Function financials. Flexible Support: Demonstrate adaptability and proactivity by undertaking additional responsibilities and providing support across the Risk Function as required. Risk Management Support Risk Management: Support the Risk Operations Senior Manager and Managers in promoting a strong risk management culture across the firm. Act as a primary point of contact for general risk-related queries from global offices and teams, providing timely and consistent guidance. Stakeholder Management: Build and maintain effective working relationships with the business, key stakeholders, and relevant third parties to support the delivery of Risk Function objectives. Global Risk Register (GRR): Manage the GRR shared mailbox, ensuring timely responses to system notifications and escalating matters to Risk Operations Leadership where appropriate. Provide technical support and guidance to users on effective utilisation of the GRR platform to support risk management activities. Analysis and Reporting: Collate and analyse risk data to identify trends, themes, and emerging issues. Prepare and present clear, actionable insights to Risk Operations Leadership to inform decision-making. Training Materials: Maintain and update training materials and guidance documentation used across the firm to support risk management practices, ensuring all content remains accurate and compliant with firm policies. Background Checks Support Background Checks Subject Matter Expertise (SME): Act as the first point of contact for risk-related background screening queries from global offices and Global HR. Track and manage queries, escalating where necessary, and support the provision of guidance to leadership on the firm's global screening compliance programme. Project support: Support background screening and risk-related projects by scheduling and attending meetings, undertaking research, and producing accurate minutes, with a particular focus on compliance with employment screening requirements globally. Supplier Oversight: Engage regularly with the firm's background screening supplier to ensure contractual obligations are met. Support the maintenance of Statements of Work (SOWs) and related documentation to ensure continued alignment with the firm's Global Background Checks Policy. Administration Support: Provide administrative support across background screening activities, including the preparation of communications, presentations, and training materials. Ensure all documentation is maintained in accordance with firm policies and standards. What you will have Strong analytical skills, attention to detail, quality and accuracy are essential. Strong MS application skills, particularly Excel, PowerPoint and Power Platforms. Excellent organisational skills, with the ability to juggle multiple demands and effectively prioritise tasks. Work collaboratively as part of a team, supporting colleagues and building successful working relationships. Maintain the highest standards of professionalism, confidentiality, and attention to detail in all aspects of the role. Communicate effectively, written and verbal, with internal and external stakeholders across global offices. Display a positive attitude, adaptability to change, and a commitment to personal and professional development. Take ownership of tasks, demonstrate initiative, and ensure the delivery of high-quality, accurate work. Previous experience within a risk, banking, legal or professional services environment is desirable but not essential. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, allowing our people to work from home up to 40% of their working time. We do, however, remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. xohmjla We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here .

SHEQ Advisor (Non-Hazardous Waste)Location: Carryduff, Northern IrelandHours: Full Time, 45 Hours per Week Monday to Friday 7:30am - 4:30pmAbout the RoleWe are seeking a proactive and driven SHEQ Advisor to support our Non-Hazardous Waste operations across Northern Ireland. This is an excellent opportunity for an experienced health, safety, environmental and quality professional to play a key role in ensuring compliance, driving continuous improvement and promoting a positive safety culture across multiple operational sites.Working closely with the SHEQ Manager, you will support the development and implementation of effective SHEQ systems, processes and procedures, ensuring compliance with relevant legislation, industry standards and ISO accreditations. You will work closely with operational teams, providing guidance and practical support to maintain high standards of safety, quality and environmental performance.Key ResponsibilitiesAttend and actively participate in weekly SHEQ huddles, tracking actions and driving improvements.Conduct regular site inspections across operational depots and facilities, monitoring compliance with health, safety, environmental and quality requirements.Identify, report and follow up on non-conformances, hazards and improvement opportunities.Monitor and audit internal and external inspections, statutory testing programmes and equipment compliance.Maintain structured SHEQ documentation and filing systems.Plan, coordinate and support internal and external audits, inspections and accreditation activities.Conduct internal audits against relevant ISO standards and ensure corrective actions are implemented.Maintain compliance and inspection readiness matrices across assigned sites.Monitor SHEQ KPIs and support performance reporting.Assist with incident, accident and near miss investigations, including root cause analysis and corrective actions.Develop and deliver toolbox talks, safety briefings and safety communications.Support the review and continuous improvement of SHEQ policies, procedures and management systems.Assist management teams with the development and review of risk assessments and safe systems of work.Support contractor approval processes, contractor audits and performance reviews.Manage PPE requirements, inspections and associated compliance activities, including RPE and face fit testing.Coordinate SHEQ training requirements and deliver training where required.Participate in external inspections and liaise with regulatory bodies, auditors and client representatives.Promote employee consultation and engagement on SHEQ matters.Carry out additional SHEQ duties as required to support operational and business needs.Candidate RequirementsEssentialNEBOSH General Certificate or IOSH Managing Safely (with a willingness to achieve NEBOSH General Certificate within the first year).Experience within an operational health and safety role.Experience completing risk assessments and developing procedural documentation.Knowledge of incident investigation techniques and root cause analysis.Good understanding of current health, safety and environmental legislation.Practical auditing and inspection experience.Experience delivering training to employees at all levels.Excellent verbal and written communication skills.Strong organisational and planning skills with the ability to manage multiple priorities.Analytical and solution-focused approach.Strong IT skills, including Microsoft Word, Excel and Teams.Full UK Driving Licence and willingness to travel regularly between sites.DesirableInternal Auditor qualification.Experience working within the waste sector.Experience from manufacturing, construction, oil & gas, fuel or similar operational environments.Knowledge of ISO 9001, ISO 14001 and ISO 45001 management systems.Strong stakeholder management and conflict resolution skills.Working EnvironmentFull-time role based in Carryduff.Regular travel to operational facilities in Carryduff and Downpatrick.45 hours per week, Monday to Friday.Regular exposure to industrial environments, including noise, dust and heavy machinery.Personal Protective Equipment (PPE) will be provided.What's on OfferCompetitive salary.Generous holiday entitlement.Company pension scheme.Enhanced family-friendly policies.24/7 Employee Assistance Programme (EAP).Employee life insurance.Lifestyle and leisure discounts.Bike to Work scheme.Free on-site parking.Holiday Purchase Scheme.Ongoing training, support and career development opportunities.Apply NowThis is an excellent opportunity for a SHEQ professional looking to make a real impact within a growing and dynamic operation. If you are passionate about health, safety, environmental and quality excellence and are looking for your next challenge, we would love to hear from you. #NIT1If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. Are you the right applicant for this opportunity Find out by reading through the role overview below. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm's core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Key Relationships; Manager: Global Service Desk Senior Manager Direct Reports: None Additional Colleagues: Global Service Desk Managers, Regional IT Managers, Global Technical Teams, Service Owners, IT Knowledge & Training Teams, IT Project Managers, Service Managers, Third party suppliers & vendors. Business support functions, including Finance Systems Group, HR, and Facilities. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. xohmjla NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. LI

SHEQ Advisor - CarryduffOur client is currently recruiting a SHEQ Advisor who will collaborate closely with the SHEQ Manager in developing and implementing effective and achievable HSE plans, systems, processes, and procedures. You will actively contribute to the SHEQ department's support and assistance within our client's industrial plants.ResponsibilitiesVisiting each depot and, where applicable, transient activities regularly (minimum weekly basis) checking compliance on items such as fire, first aid, housekeeping, risk assessment, PTW, equipment inspections and the like. Recording and reporting on any non-conformances and hazardous conditions identified and in collaboration with the relevant stakeholder ensuring the timey actioning and follow up of any improvements required.Planning, booking and coordinating all audits and accreditations (internal & external) activities.Carrying out internal audits of compliance duties and inspection readiness for each ISO standard held or aspired to for each depot and division assigned to them, ensuring any findings or recommendations are actioned.Supporting the SHEQ Manager in conducting regular reviews on health and safety policies, and procedures.Qualifications/ExperienceNEBOSH General Certificate. Note: Candidates who have achieved the IOSH Managing Safely (or equivalent) will be considered with the provision that successful completion of the NEBOSH General Certificate is achieved within their first year of employment.As a minimum, experience with operational safety including completion of risk assessments and procedural documentation.Experience and knowledge in incident investigation and root causal analysis.Good knowledge of HSE legislation.Excellent written and verbal communication skills.Strong PC and technical knowledge and skills with an excellent working knowledge of the Microsoft packages including Word, Excel and Teams.Full UK LicenceFull-time role based in Carryduff with regular travel to Downpatrick site40 HoursBrightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.Brightwork (part of the Staffline Group), do not charge any recruitment or job-seeking fees at any stage of the hiring process.Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles. Brightwork (part of the Staffline Group), do not charge any recruitment or job-seeking fees at any stage of the hiring process.TPBN1_UKTJ

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team , based in A&O Shearman's Belfast office. Are you the right applicant for this opportunity Find out by reading through the role overview below. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm's core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Key Relationships; Manager: Global Service Desk Senior Manager Direct Reports: None Additional Colleagues: Global Service Desk Managers, Regional IT Managers, Global Technical Teams, Service Owners, IT Knowledge & Training Teams, IT Project Managers, Service Managers, Third party suppliers & vendors. Business support functions, including Finance Systems Group, HR, and Facilities. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. xohmjla NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. LI

OT Cyber Security Consultant Location: Belfast – Hybrid Salary: £50,000 – £90,000 + benefits + bonus Level: Consultant / Senior Consultant Are you an experienced OT Cyber Security professional looking to work on complex, high-impact projects across critical infrastructure? We’re working with a leading technology and consulting organisation that brings together strategists, engineers, consultants and digital experts to solve some of the most complex challenges facing organisations today. As part of their growing Digital & Data community, you’ll work alongside multidisciplinary teams to help clients secure their Operational Technology (OT) and Industrial Control Systems, supporting organisations across critical infrastructure and highly regulated sectors. The role You’ll work closely with clients to understand their OT environments, identify cyber security risks and develop practical security strategies and architectures. Your responsibilities will include: -Advising clients on OT and industrial cyber security across complex environments. -Assessing and managing cyber security risks across SCADA, PLCs, RTUs, DCS and industrial control systems. -Designing and implementing OT security architectures and monitoring solutions. -Supporting clients across sectors including energy, utilities, water, oil & gas, transport and wider critical infrastructure. -Working with IoT and Industrial IoT technologies and environments. -Applying relevant security frameworks and standards, including IEC 62443, NIST CSF, ISO 27001/27005, NIS/CAF and NERC CIP. -Working directly with senior client stakeholders to understand requirements and translate technical challenges into practical solutions. -Contributing to wider consulting engagements, working collaboratively with engineering, technology and strategy teams. -Supporting business development and helping identify opportunities to deliver further value for clients. About you We’re looking for someone with strong experience across OT / ICS cyber security, ideally gained within critical infrastructure or another highly regulated industrial environment. You’ll ideally have experience with: • OT / ICS Cyber Security, • SCADA, PLCs, RTUs or Distributed Control Systems, • Industrial networks and data communications, • OT security architecture and risk management, • Industrial cyber security monitoring, • IoT / IIoT environments, • Critical infrastructure environments, • Standards such as IEC 62443, NIST, ISO 27001/27005 or NIS/CAF You don’t need to tick every box. Strong practical OT experience within one or more critical infrastructure sectors is highly relevant. Why join? -Work on complex, meaningful cyber security projects across critical infrastructure. -Collaborate with specialists across technology, engineering, design and consulting. -Exposure to a wide range of clients, industries and technology environments. -Dedicated learning and development budget, including technical training and certifications. -Clear technical career progression without having to move into a Partner/management track. -Private healthcare and family benefits. -Generous pension scheme. If you’re an OT Cyber Security professional with experience across industrial environments, critical infrastructure or ICS/SCADA security, I’d be keen to speak with you.

QUANTITY SURVEYOR – LARGE-SCALE PROJECTS Permanent | Remote Salary: €70,000–€90,000 per annum or local-currency equivalent, depending on experience Occasional travel for office, client and project meetings Copius Group is seeking an experienced Quantity Surveyor to strengthen its commercial team and support the successful delivery of multiple large scale construction and engineering projects across Ireland, the UK and Europe. This is a commercially influential position offering responsibility across the full project lifecycle. You will manage project costs, procurement, valuations, contractual matters, change control, forecasting and final accounts while providing clear and accurate commercial reporting to the Commercial Director. The position is primarily remote and is open to experienced Quantity Surveyors based in the UK, Ireland or an eligible EU location. Occasional travel to Copius offices, client meetings and project locations will be required. The opportunity You will support major electrical, mechanical and construction packages within demanding sectors such as data centres, power and energy, renewables, life sciences, industrial construction and mission-critical infrastructure. You will work closely with operational teams while retaining the independence and commercial judgement required to protect project margin, challenge risk and ensure Copius maintains a strong contractual and financial position. Key responsibilities • Provide commercial and quantity surveying support across multiple projects from pre-construction through to final account., • Review tender documents, contracts, scopes of work, bills of quantities and other commercial information., • Identify contractual obligations, commercial risks, scope gaps and potential opportunities., • Prepare and maintain project budgets, cost plans, cash-flow forecasts and cost-value reconciliation reports., • Produce accurate monthly commercial reports for review by the Commercial Director., • Monitor committed costs, actual expenditure, forecast cost to complete, anticipated final cost and project margin., • Complete measurements and quantity take-offs where required., • Prepare enquiries for subcontractor and supplier packages., • Analyse quotations, conduct tender comparisons and support commercial negotiations., • Assist with the preparation and placement of subcontractor and supplier orders., • Prepare and submit client valuations, payment applications and supporting documentation., • Review subcontractor applications and make appropriate payment recommendations., • Manage variations and change control, ensuring instructions, quotations, records and approvals are properly maintained., • Prepare and negotiate variation accounts, loss and expense submissions and contractual claims where applicable., • Support the management of contractual notices, extensions of time and project correspondence., • Work closely with project managers to maintain accurate records and identify emerging commercial issues., • Build effective relationships with clients, consultants, suppliers, subcontractors and internal stakeholders., • Support commercial meetings, project reviews and risk reviews., • Prepare, negotiate and agree subcontractor, supplier and client final accounts., • Maintain robust commercial records and ensure compliance with company procedures. What we are looking for • Significant experience working as a Quantity Surveyor within construction, engineering, M&E or specialist contracting., • Demonstrable commercial responsibility for substantial projects or work packages., • Strong experience in cost control, forecasting, procurement, valuations, variation management and final accounts., • Experience reviewing contracts and identifying commercial and contractual risk., • Ability to produce accurate monthly project reports for senior management., • Strong measurement and quantity take-off capabilities., • Experience engaging and negotiating with clients, suppliers and subcontractors., • A clear understanding of how operational decisions affect project cost, cash flow and margin., • Strong numerical, analytical, negotiation and problem-solving skills., • Excellent written and verbal communication skills., • Ability to manage the commercial requirements of several projects or packages simultaneously., • Professional fluency in English., • Ability to work independently within a remote-first commercial team., • Willingness and ability to travel occasionally for meetings. A degree or equivalent qualification in Quantity Surveying, Commercial Management, Construction Management or a related discipline is preferred. Candidates with substantial relevant experience and an alternative construction or engineering qualification will also be considered. Working knowledge of standard forms of contract such as NEC, JCT or FIDIC would be advantageous. Membership of RICS, SCSI or another relevant professional body is desirable but not essential. Experience within data centres, power generation, life sciences, renewables, heavy industrial, electrical or mechanical projects would be particularly valuable. What Copius Group offers • Salary of €70,000–€90,000 per annum or local-currency equivalent, depending on experience., • Permanent, full-time employment., • A remote-first working arrangement., • Commercial involvement in major projects across Ireland, the UK and Europe., • Direct reporting access to the Commercial Director., • A high-autonomy position with visibility across the full project lifecycle., • The opportunity to help develop commercial controls and best practice within an expanding international organisation., • A collaborative working environment built around integrity, accountability, safety, quality and teamwork. The ability to travel periodically to Copius offices, client meetings and project locations is essential. Apply Send your CV to sarah.carlile@copiusgroup.com, or call 02890589500

Location: Northern Ireland (Confidential) Reporting to: Chief Operating Officer Salary: £200k, plus annual bonus, private healthcare and share options/retention bonus An established and growing fertility organisation is seeking a highly experienced and motivated Medical Director & Person Responsible (PR) to provide clinical leadership and ensure full regulatory compliance across its licensed services. This is a senior leadership role combining strategic oversight, clinical governance, and statutory responsibility within a regulated fertility setting. You will lead all clinical aspects of the service, ensuring the highest standards of patient care, safety, and ethical practice. As the appointed Person Responsible (PR), you will hold accountability for compliance with all relevant legislation governing fertility services, including licensed activities involving gametes and embryos. Working closely with senior leadership and multidisciplinary teams, you will drive continuous improvement, oversee clinical governance frameworks, and ensure the organisation remains inspection-ready at all times. • Provide strategic and operational leadership across fertility services, • Ensure delivery of safe, ethical, and evidence-based patient care, • Lead clinical governance, risk management, and quality improvement initiatives, • Oversee development and implementation of clinical policies and protocols, • Act as the statutory Person Responsible for licensed activities, • Ensure full compliance with UK fertility legislation, licence conditions, and regulatory standards, • Serve as the primary contact for inspections, audits, and regulatory bodies, • Maintain robust systems for traceability, record-keeping, and reporting, • Oversee incident reporting, corrective actions, and continuous compliance, • Establish and maintain a comprehensive Quality Management System, • Promote a culture of safety, transparency, and continuous learning, • Ensure adherence to consent, donor selection, and ethical frameworks, • Oversee patient-centred care, including counselling and complex case review, • Lead and support multidisciplinary clinical teams, • Ensure staff competency, training, and ongoing professional development, • Maintain high standards of clinical performance and accountability, • Contribute to service development, innovation, and clinical strategy, • Evaluate and implement new technologies aligned with safety and regulatory requirements, • Fully registered and licensed medical practitioner with specialist registration, • Eligible to act as Person Responsible under UK fertility legislation, • Demonstrated experience within a licensed fertility or tissue establishment, • Strong track record in clinical governance, regulatory compliance, and quality management, • In-depth knowledge of fertility regulations, including consent, traceability, and donor frameworks, • Proven leadership experience managing multidisciplinary teams, • Excellent communication, analytical, and decision-making skills, • Opportunity to shape and lead high-quality fertility services, • Key leadership position with significant regulatory and clinical impact, • Collaborative and forward-thinking environment, • Competitive salary and benefits package All enquiries will be handled in strict confidence. #J-18808-Ljbffr

OT Cyber Security Consultant Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Location: Belfast (Hybrid) Salary: £50,000 £90,000 + benefits + bonus Level: Consultant / Senior Consultant Are you an experienced OT Cyber Security professional looking to work on complex, high-impact projects across critical infrastructure? Were working with a leading technology and consulting organisation that brings together strategists, engineers, consultants and digital experts to solve some of the most complex challenges facing organisations today. As part of their growing Digital & Data community, youll work alongside multidisciplinary teams to help clients secure their Operational Technology (OT) and Industrial Control Systems, supporting organisations across critical infrastructure and highly regulated sectors. The role Youll work closely with clients to understand their OT environments, identify cyber security risks and develop practical security strategies and architectures. Your responsibilities will include: Advising clients on OT and industrial cyber security across complex environments. Assessing and managing cyber security risks across SCADA, PLCs, RTUs, DCS and industrial control systems. Designing and implementing OT security architectures and monitoring solutions. Supporting clients across sectors including energy, utilities, water, oil & gas, transport and wider critical infrastructure. Working with IoT and Industrial IoT technologies and environments. Applying relevant security frameworks and standards, including IEC 62443, NIST CSF, ISO 27001/27005, NIS/CAF and NERC CIP. Working directly with senior client stakeholders to understand requirements and translate technical challenges into practical solutions. Contributing to wider consulting engagements, working collaboratively with engineering, technology and strategy teams. Supporting business development and helping identify opportunities to deliver further value for clients. About you Were looking for someone with strong experience across OT / ICS cyber security , ideally gained within critical infrastructure or another highly regulated industrial environment. Youll ideally have experience with: OT / ICS Cyber Security SCADA, PLCs, RTUs or Distributed Control Systems Industrial networks and data communications OT security architecture and risk management Industrial cyber security monitoring IoT / IIoT environments Critical infrastructure environments Standards such as IEC 62443, NIST, ISO 27001/27005 or NIS/CAF You dont need to tick every box. Strong practical OT experience within one or more critical infrastructure sectors is highly relevant. Why join? Work on complex, meaningful cyber security projects across critical infrastructure. Collaborate with specialists across technology, engineering, design and consulting. Exposure to a wide range of clients, industries and technology environments. Dedicated learning and development budget, including technical training and certifications. Clear technical career progression without having to move into a Partner/management track. Private healthcare and family benefits. xrnqpay Generous pension scheme. If youre an OT Cyber Security professional with experience across industrial environments, critical infrastructure or ICS/SCADA security, Id be keen to speak with you.

We are proud to be working with a fantastic Fertility Clinic who are looking for a Medical Director to come in and take over their newly aquired Clinic. They pride themselves on providing the best care and treatments for all their patients. They are looking for likeminded Consultants who are ready to step into a leadership position. The Medical Director shall be responsible for the direction of all clinical aspects of the assigned designated services. The Medical Director works collaboratively with the organisation’s senior leadership and service area managers. He/she shall have responsibilities regarding the quality, safety, and standard of care provided and shall be actively involved in performance improvement initiatives to enhance treatment outcomes and mitigate the risk of harm to patients Ensure that all activities are performed in accordance with: • The Human Fertilisation and Embryology Act 1990 (as amended)., • The Human Fertilisation and Embryology (Quality and Safety) Regulations 2007., • The HFEA Code of Practice (current edition)., • The Human Tissue (Quality and Safety for Human Application) Regulations 2007, where applicable., • RQIA Standards for Independent Healthcare Clinics. Ensure that all conditions attached to the HFEA licence are met at all times and that no unlicensed activity is undertaken. Notify the HFEA and/or RQIA of any proposed substantial change in the clinic’s activities, staff, premises, or procedures, and obtain formal approval prior to implementation. Serve as the principal point of contact for HFEA and RQIA inspections, audits, and reviews. Ensure inspection outcomes are documented, corrective actions implemented, and continuous compliance maintained. Ensure that all staff directly involved in clinical, embryological, and laboratory activities are appropriately qualified, trained, and competent, with training records maintained and reviewed regularly. Ensure that required tests are performed by accredited and approved laboratories in accordance with HFEA and UKAS standards. Maintain robust systems for traceability of all gametes and embryos from donor to recipient and vice versa, for a minimum of 30 years post-use, as per HFEA and Human Tissue (Quality and Safety) Regulations. • Submit annual activity and compliance reports to the HFEA., • Promptly report any Serious Adverse Incidents (SAIs), adverse reactions, or near misses as defined by the HFEA Code of Practice and RQIA incident reporting frameworks. Establish, maintain, and continuously improve a Quality Management System aligned with the principles of good tissue and cell practice, the HFEA Code of Practice, and RQIA Quality Standards. Implement and supervise donor selection and exclusion criteria as required by law and clinic policy. Approve any exceptional use or release of gametes/embryos outside standard criteria following a documented risk assessment. Notify the HFEA and RQIA immediately if the clinic intends to cease or suspend operations, ensuring arrangements for storage, record retention, and patient communication. Provide strategic and operational clinical leadership ensuring safe, ethical, and evidence-based care across all fertility services. Establish and maintain a Clinical Governance Framework integrating HFEA, RQIA, and GMC. Maintain accountability for all clinical decisions, ensuring appropriate supervision, delegation, and oversight across multidisciplinary teams. Ensure compliance with: • HFEA Code of Practice and licence conditions., • RQIA Standards for Independent Healthcare Clinics (2014)., • GMC Good Medical Practice (2024). Oversee development and implementation of clinical policies and protocols aligned with HFEA, and. Maintain compliance with all HFEA and RQIA reporting and governance requirements. Oversee a framework for managing adverse incidents and near misses in line with UK Duty of Candour (NI) Regulations 2023. Promote a culture of openness, learning, and accountability. Ensure compliance with HFEA welfare of the child provisions and Human Fertilisation and Embryology Act ethical principles. Oversee patient counselling and consent processes to meet HFEA for transparency and autonomy. Chair or participate in an Ethics Committee for complex cases. Ensure all medical staff hold valid GMC registration and meet revalidation, appraisal, and CPD requirements. Promote continuous professional education aligned with GMC standards. Act as the key liaison with HFEA and RQIA on clinical and regulatory matters. Ensure the clinic remains inspection-ready and compliant at all times. Fully registered and licensed with the General Medical Council (GMC) in the United Kingdom, listed on the Specialist Register, and compliant with GMC revalidation, appraisal, and Continuing Professional Development (CPD) standards. Eligible for appointment as the Person Responsible (PR) under the Human Fertilisation and Embryology Act 1990 (as amended). A diploma or degree in medicine, biological sciences, or related field awarded upon completion of a recognised university course. Minimum of two years’ practical experience in a position relevant to PR duties within a licensed fertility or tissue establishment in the UK or EU. Demonstrable experience in clinical governance, quality management, and compliance under HFEA and RQIA regulation. Proven ability to lead multidisciplinary teams and ensure high standards of ethical, safe, and compliant medical care. Deep understanding of UK fertility legislation, including consent, traceability, and donor selection. Familiarity with HFEA and RQIA inspection frameworks. Strong communication, analytical, and leadership skills. #J-18808-Ljbffr

We are an award-winning global consultancy and have been named Building’s Engineering Consultant of the Year in 2024, 2022 and 2021. We are at the forefront of the industry, priding ourselves on our exemplary track record of designing innovative and sustainable projects. Sustainability runs through everything we do at Cundall, and our people are empowered to drive change and decarbonise the built environment. By the end of this decade, we have set ourselves an ambitious goal to only work on projects that meet our zero carbon design criteria, a commitment we have called our Zero Carbon Design 2030 goal. We need engineers who share this passion for sustainability and thrive in designing energy efficient buildings and communities. Cundall’s security consultancy team’s mission is to play a key role in keeping people safe from the security threats and risks that affect them in their day to day lives, both at home and at work. We also aim to protect our client’s assets, ensuring they are safe and secure, and business, ensuring its continued operation in the event of a security incident – we pride ourselves on our exemplary track record of providing intelligent advice designing innovative security solutions. The security consultancy team have been awarded Security Consultancy of the Year 2026 and 2025 at the Fire and Security Matters Awards. We are a source of world leading professionals – and offer a pro-active and collaborative approach to skill development, and professional excellence. This is an excellent opportunity for a talented Principal Security Consultant to join a diverse team to play a role in ensuring the successful delivery of security controls for some of the most exciting and high-profile projects across various sectors. You will manage an established team of electronic security systems consultants in the delivery of design and advice on appropriate and proportionate security solutions. Working closely with the Consultancy and Advisory team to develop holistic risk mitigation strategies that consider Operational, Electronic and Physical measures. You will also work closely with colleagues of various disciplines to manage the delivery of technically excellent, profitable projects. Please note this opportunity is open to any UK and Northen Ireland offices. You will have an extensive background in security systems designs (video surveillance, access control, intruder alarm, intercom and integrated security management systems) and will have gained experience in delivering these following the RIBA Plan of Work design stages or equivalent. You will also have good overall knowledge and / or experience of security risk management and the application of physical security solutions (including but not limited to Hostile vehicle Mitigation (HVM), forced entry protection, blast and ballistic mitigation to achieve a holistic approach to security risk mitigations. You will have proven ability in managing direct reports, project teams, internal and external security stakeholders, preparing specifications, reports, general arrangement drawings and carrying out site inspections and surveys. Also, crucially – you have a passion for creative and intuitive design. Given the collaborative and client focussed nature of this role, excellent communication skills and experience of using your initiative to overcome challenges are essential. Your career at Cundall We know that to be the best at what we do we need a diverse workforce underpinned by an inclusive culture. Creating environments where everyone can find joy doing their best work is also great for everyone. That's why we positively welcome applications from people of all backgrounds and identities, and encourage, support, and celebrate the diverse voices of our people. #J-18808-Ljbffr

Planning Logistics & Administration Planning Officer - Belfast Regional Centre - Erskine House About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Planning Officers are responsible, collectively as part of the planning team, to organise and create Learning Events, as well as maintaining and managing ongoing events. The role involves working closely with Tax Customs & Compliance Academy (TCCA) stakeholders, to ensure that Commissions for Learning events are prioritised, arranged, and managed. Planning Officers are also responsible for planning delivery of Learning Routeway Events that follow a specific timetable. Job description Create learning events using Planning Tools; Including Integrate Planning Tool (IPT) When allocating trainers consider the wider delivery requirements, priorities and wellbeing of trainers. Allocate role players to events and update spreadsheet. Update the IPT events Work collaboratively with Learning Delivery managers (LDMs) across TCCA Issue planning/delivery invitations to relevant parties - trainers, LDMs, and the relevant business stakeholders. Maintain an audit trail using planning spreadsheets, templates, and mailboxes. Alert Planning managers of risks to learning delivery. Undertake rework - trainer unavailable/replacement, Business cancellation of events or rescheduling events. Update all planning records on receipt of relevant information. Provide end of commission/event reports. Participate in Stakeholder calls and meetings. Collate statistical information as required by Senior Planning manager. Participate in forecasting meetings to provide clarity on availability of resource. Support the wider P, L&A team by flexing/sharing resources and best practice. Upskill colleagues into new planning areas. Create and update Standard Operating Procedures to provide support and ensure quality. Support admin colleagues. Monitor Mailboxes. Engage in Team meetings/calls. Be responsible for own development by proactively seeking opportunity for development. Actively participate with Performance & Development Conversations. Person specification A working understanding of Excel and O365 applications. Able to operate effectively under own initiative and within a team. Is highly organised with the ability to plan, organise and prioritise workloads to meet deadlines. Experienced in making confident decisions, demonstrating an understanding of the wider impacts. Strong attention to detail. Versatile with the ability to become multi-skilled across a variety of tasks within the team. Ability to work at pace, completing tasks accurately within agreed timescales. Is a confident communicator- you will need to engage effectively with a range of colleagues and stakeholders. Essential Criteria: You will be asked to provide evidence of the following in your application (listed in priority order): Experience of event planning and event management. Experience of using event planning systems, databases or other event management applications. Ability to build and maintain effective relationships with stakeholders. Good communication and organisational skills. Good level of digital skills (a large proportion of role requires working with Excel sheets, mailbox management and SharePoint sites). Proactive problem solver, ability to work through issues collaboratively. Ability to work flexibly between competing requirements Desirable Criteria: It would be beneficial, but not essential, if you have: Experience of working within the Planning functions of IPT (Integrated Planning Tool) Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance. Behaviours Well assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace Benefits Alongside your salary of 31,096, HM Revenue and Customs contributes 9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history. 100 words restriction per role for past 5 roles maximum. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert. Two separate 250-word statements on the Behaviours - Managing a Quality Service (Lead Behaviour), and Delivering at Pace. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held onyour CV. At full sift your CV, and your Personal Statement and the two behaviour statements will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your experience will be assessed, and you will be asked behaviour-based questions to explore in detail what you are capable of. Behaviours Managing a Quality Service Delivering at Pace. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days. Important information for existing HMRC contractual homeworkers: This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Head of Membership 12 Month Fixed-Term Contract Home-based (UK) About Us Were Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives after their sight has been affected. Founded in 1915 by Sir Arthur Pearson to help the many veterans losing their sight during the First World War, we have over a century of experience providing the very best care and support. Since then, weve supported tens of thousands of vision-impaired veterans, helping them regain their independence and providing the tools, skills and confidence they need to lead fulfilling, active lives. Were one transformational team that believes every vision-impaired veteran should be able to lead the life they choose. We are now looking for a Head of Membership to join us on a full-time, 12 month fixed-term contract basis, working 35 hours per week. The Benefits • Salary of £74,000 per annum, • Generous annual leave with the option to buy additional days, • Pension scheme with generous employer contributions, • Access to legal services and mental health support, • Employee Assistance Programme, • Home-working allowance, • Professional and personal development, • Life assurance, • Enhanced pay This is a rewarding opportunity for a senior membership, customer experience or community engagement leader with strategic-level expertise to join our mission-driven charity. By joining us, you'll become part of an organisation that changes the lives of vision-impaired veterans across the length and breadth of the country. This is a transformational role where every improvement you make will enable more veterans to be supported, to live independently and to lead the lives they choose. Whats more, we'll empower you to lead with confidence and play a key role in helping shape our future, whilst continuing to grow as a leader, make a meaningful difference and maintain your career track. So, if you're looking for a rewarding senior leadership role where your work will have a lasting impact, read on and apply today. The Role As Head of Membership, you will lead the development and transformation of our membership function, ensuring an outstanding experience for members is delivered in line with our strategic objectives. You will develop and deliver our membership strategy and operating model, leading initiatives that strengthen member engagement, retention and growth. Championing a member-centric approach, you will ensure our services, communications and engagement programmes continue to evolve to meet member needs and organisational priorities. Working collaboratively across the organisation, you will oversee membership performance, digital development and operational excellence, using insight, technology and continuous improvement to enhance member journeys and deliver measurable impact. Additionally, you will: • Develop and monitor membership KPIs, using data and insight to drive continuous improvement, • Oversee national engagement programmes, events, networks and community initiatives, • Lead the optimisation of CRM systems, member platforms and digital engagement tools, • Ensure effective governance, safeguarding, compliance and risk management across the membership function, • Manage budgets, resources and multidisciplinary teams to deliver strategic priorities, • Represent membership interests internally and externally, building strong relationships with key stakeholders About You To be considered as a Head of Membership, you will need: • Senior leadership experience within a membership, customer experience, community engagement, service operations or similar environment, • Experience developing and implementing organisational strategies, operating models or service frameworks, • Proven experience leading organisational change, transformation or continuous improvement initiatives, • Experience using data, insight and performance measures to inform decision-making and drive improvement, • Experience managing budgets, resources and priorities within a complex organisation, • Experience leading geographically dispersed and multidisciplinary teams, • Knowledge of CRM systems and data-driven engagement approaches, • Knowledge of governance, safeguarding, risk management and regulatory compliance The closing date for this role is 21st August 2026. Other organisations may call this role Director of Membership, Head of Member Experience, Head of Customer Experience, Head of Community Engagement, Head of Service Delivery, Head of Membership Services, Membership Director, or Head of Engagement. We are committed to ensuring everyone can thrive in their role. We can support eligible candidates and employees in applying for Access to Work, a government-funded scheme that provides practical and financial support for workplace adjustments. If you need any adjustments to support accessibilitywhether for the application process, alternative formats of documentation, or the interviewget in touch via the website. Webrecruit and Blind Veterans UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to lead our membership function as Head of Membership, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within ourMEICA and capital maintenance team. Our Mechanical, Electrical, Instrumentation, Control & Automation (MEICA) experts offer a one-stop solution, including ongoing operation and maintenance services. Want to be a part of it? What will you be doing? We're seeking an experienced Operations Manager to drive the growth of our High Voltage (HV), EV Charging and Gas Distribution Network (GDN) services across the Energy and Water sectors. This senior leadership role combines business development, operational management and strategic account growth. You'll be responsible for expanding existing and newly awarded frameworks, strengthening client relationships, identifying market opportunities and converting pipeline into sustainable revenue growth. While retaining accountability for operational performance, your primary focus will be business growth, framework expansion, service development and people leadership. What you'll be doing • Lead the growth of HV, EV Charging and GDN services across key frameworks and markets., • Develop and deliver business growth strategies across regulated utilities, power and infrastructure sectors., • Identify and convert opportunities in reliability maintenance, asset management, capital maintenance and specialist electrical services., • Build strong client, stakeholder and framework partner relationships., • Lead strategic work-winning activities, including client engagement, solution development and bid support., • Collaborate across the wider business to maximise growth and cross-selling opportunities., • Provide leadership to operational teams, developing capability, succession plans and a high-performance culture., • Ensure resources, systems and delivery models support sustainable growth and operational excellence., • Monitor market trends and framework performance to identify emerging opportunities., • Champion safety, compliance, quality and customer excellence across all activities.Success will be measured through revenue growth, framework expansion, opportunity conversion, operational performance, client retention and people development. What You'll Bring • Do you have senior leadership experience within the utilities, power, engineering, or infrastructure sectors, with a proven track record of delivering revenue growth, expanding frameworks, securing new business opportunities, and implementing business growth strategies?, • Have you successfully led work-winning activities, client engagement, and strategic bids, while developing strong client relationships that drive repeat business and framework growth?, • Do you possess strong commercial acumen, including experience managing revenue, margins, pricing, risk, and overall business performance, alongside a solid understanding of HV infrastructure, EV charging, GDN, asset management, reliability maintenance, capital maintenance services, and framework environments?, • Are you experienced in leading multidisciplinary operational and commercial teams, driving organisational change, continuous improvement, governance, accountability, and cultural development, with the ability to coach high-performing teams and influence senior stakeholders and decision-makers at all levels?Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; • Contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • 25 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. • Were responsible and go further for our people, clients, communities and the planet, • Were open and seek new and better ways of exceeding expectations, • Were together and as one team; the whole is greater than the sum of the parts, • Were ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW #LI-LK1INDREG JBRP1_UKTJ

Senior eDiscovery Practitioner - Belfast - Carne House About the job Job summary Discover what its like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRCs Fraud Investigation Service (FIS) is responsible for the departments civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government. CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. HMRCs Cybercrime & Forensic Services (C&FS) has a vital role to play in supporting His Majestys Governments fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. Our forensic services practitioners are a key part of the UK Law Enforcement community, working on a variety of cases, from corporate criminality to tobacco smuggling. Cybercrime & Forensic Services (C&FS) provides critical support to FIS investigations nationally through the provision of important forensic services, supporting the preservation and analysis of digital evidence. Job description C&FS is establishing a highperforming eDiscovery function, and we are seeking dynamic Senior eDiscovery Practitioners to drive this exciting new capability. This is a rare opportunity to play a central role in building a service that will become the default digital review solution for HMRC FIS case teams, fully supported by our new eDiscovery team. Sitting within Forensic Services as part of CODE under Fraud Investigation Services (FIS), this role is pivotal to delivering a highquality, consistent and defensible digital evidence review service across HMRCs most complex and highprofile investigations. As a Senior eDiscovery Practitioner, you will: Help to shape and deliver the digital forensic strategy for FIS investigations, ensuring our approach is defensible, compliant with CPIA 1996 and tailored to each cases objectives. Engage directly with investigation case teams, helping them define their digital evidence needs and guiding them towards the most effective and efficient review methodologies. Collaborate seamlessly with Forensic Services practitioners, ensuring data is processed, prepared and transitioned into the eDiscovery environment with continuity and precision. Oversee and project-manage digital reviews, working with case teams to ensure resources are used effectively and reviews remain on track. Manage and refine data within eDiscovery platforms, including tasks such as email threading, batching, and preparing material for assisted review workflows. Act as the bridge between digital forensics and case teams, understanding forensic capture and analysis to maintain a strong endtoend evidence handling process. Identify and escalate additional forensic requirements where further analysis or device processing is needed to the forensics practitioners. Liaise with legal partners, including the CPS and HMRC Solicitors Office, clearly explaining review approaches and ensuring confidence in the evidential methodology. Flexibility Payment Information This post attracts a Level 1a Flexibility Payment (FP) combined with a bespoke FP package of 90 additional hours, which are paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. Additionally, you will be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP, you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification Collaborate effectively across operational case teams and Forensic Services, working within an established forensic and eDiscovery strategy to deliver highquality digital evidence review outcomes for complex investigations. Take ownership of projectmanaging digital reviews for your allocated cases, ensuring that resources are aligned, progress is monitored, and all deadlines and investigative requirements are met. Engage confidently with a wide range of stakeholders including CPS, HMRC Legal, IT, Security and Investigation teams to support both criminal and civil investigations, clearly communicating progress and adapting to diverse operational needs. Ensure full compliance with legal and regulatory standards governing digital evidence, including data preservation, processing, review, and production, maintaining defensibility throughout the lifecycle of the case. Support the Digital Evidence Review Lead in developing internal policies, workflows, guidance, and documentation that will standardise and strengthen eDiscovery practices across the department. Act as a senior eDiscovery subject matter expert, providing advice, technical guidance, and strategic input for designated FIS cases, reporting directly to the Digital Evidence Review Lead. Knowledge and understanding of criminal justice procedures and how digital evidence supports investigative and prosecutorial processes. Experience working in or alongside public sector organisations or other regulated environments, where compliance, governance, and evidential standards are paramount. Essential Criteria Experience working within an enterpriselevel eDiscovery function, delivering highquality digital evidence handling in complex or highvolume environments OR demonstrable experience delivering complex digital reviews through legal proceedings as an investigator. Strong understanding of the Electronic Discovery Reference Model (EDRM), litigation support processes, and information governance Foundational knowledge of digital forensics, alongside an understanding of relevant legal and regulatory frameworks and data privacy legislation, including CPIA 1996 and GDPR Experience of using eDiscovery tools (e.g., Relativity, Nuix, FTK, etc.). Excellent teamwork, communication, and stakeholdermanagement skills, with the ability to influence, guide, and collaborate across technical and investigative functions. Significant experience handling large and complex datasets, interpreting them for evidential value, and facilitating digital material for use in criminal proceedings. Desirable Criteria Knowledge and understanding of criminal justice procedures and how digital evidence supports investigative and prosecutorial processes. Previous experience within a Law Enforcement or legal environment, contributing to digital investigative, review, or evidential workflows. Experience working in or alongside public sector organisations or other regulated environments, where compliance, governance, and evidential standards are paramount. Additional Training Information Depending on existing experience, you will be expected to undertake eDiscovery based and criminal justice skills training ranging from in-house training to external courses. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, its important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Behaviours Well assess you against these behaviours during the selection process: Delivering at Pace Changing and Improving Technical skills Well assess you against these technical skills during the selection process: A 250-word statement addressing the Technical Skills required for this role demonstrating your experience of using eDiscovery tools (e.g. Relativity, Nuix, FTK, etc.) Benefits Alongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV which consists of 2 sections - Job History and previous skills and experience. Your career history should cover up to your last 3 roles, detailing your responsibilities and key achievements (max 100 words per role). Any words over this count will be discounted. A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Your examples should use the STAR method in order to clearly demonstrate this. A 250-word statement addressing the Technical Skills required for this role demonstrating your experience of using eDiscovery tools (e.g. Relativity, Nuix, FTK, etc.) Sift In the event of a large number of applications being received, an initial sift may be held on your CV and your Technical Skills statement. At full sift your CV, your Technical Statement and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your Experience will be assessed and you will be asked Behaviour-based questions on Delivering at Pace and Changing and Improving to explore in detail what you are capable of. You will give a 10-minute presentation which will also assess your Experience. Candidates successful and invited to the interview stage will be sent further details prior to interview. You will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place face to face in our Nottingham Regional Centre (Unity Square) and Stratford Regional Centre (Westfield Avenue). Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days Additional Security Information Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time. Important information for existing HMRC contractual homeworkers Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window). The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Location: Northwest or London (Hybrid) Our client is a market leading organisation supporting a diverse portfolio of large, complex customer contracts across the UK. As part of an exciting period of transformation and growth, they are seeking to appoint an experienced Head of Pricing to lead their pricing function and play a pivotal role in securing new business and driving commercial success. Reporting directly to the Divisional Managing Director, this is a senior leadership position responsible for developing robust pricing solutions that support major bids and tenders, ensuring commercial competitiveness whilst protecting long-term profitability. Key Responsibilities • Lead the pricing function across major strategic bids and business development opportunities., • Develop robust estimating, labour loading and cost models for complex service contracts., • Partner closely with Sales, Business Development, Commercial and Operational stakeholders throughout the bid lifecycle., • Ensure pricing solutions accurately reflect operational delivery models, commercial risk and margin expectations., • Challenge assumptions, identify commercial opportunities and optimise pricing strategies to maximise bid success., • Lead, coach and develop a high-performing pricing team, driving continuous improvement and best practice., • Establish and maintain pricing governance, methodologies, tools and reporting., • Support senior leadership with commercial decision-making through detailed financial analysis and modelling. About You To be considered, you will be able to demonstrate: • Current experience operating as a Head of Pricing (or equivalent senior pricing leadership role)., • Extensive estimating, labour loading and cost modelling experience., • A strong track record of supporting successful bids and tender wins within large, complex organisations., • Experience developing pricing models for multi-million-pound service-based contracts., • Strong commercial acumen with the ability to balance competitiveness, risk and profitability., • Proven experience leading and developing pricing teams., • Excellent stakeholder management skills with the credibility to influence senior leadership. If the above is not evidenced clearly on your CV, demonstrating specific bid contributions, estimating and loading experience, you may not be considered. This is a rare opportunity to join a highly successful organisation at a key stage of its growth journey, where Pricing plays a central role in strategic decision-making and business success. Unfortunately, due to the anticipated volume of applications, we are only able to respond to candidates who have been shortlisted for an initial discussion. We apologise in advance if you do not hear from us on this occasion and thank you for your interest in the opportunity. Your details will be treated in the strictest confidence and retained on our database for consideration against future opportunities, unless you request otherwise. JBRP1_UKTJ

Director of Resilience - Belfast About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRCs wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRCs resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of 105,000, HM Revenue and Customs contributes 30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the Kings Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panels decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements Open to UK nationals only. Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Programme Support Officer - Belfast - Erskine House About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Do you want to help shape the future of the Tax Profession within HMRC? We are looking for a highly organised and proactive Programme Support Officer to join the Tax Profession Capability (TPC) Programme - a high-profile transformation programme at the heart of HMRCs ambition to build a skilled, future-ready compliance workforce. The programme is delivering major improvements in capability, learning, career pathways and professional standards, helping colleagues develop the skills they need to improve compliance outcomes and support HMRCs wider objectives. Job description The Tax Profession Capability (TPC) Programme is transforming how HMRC develops, supports and grows its Tax Professionals. Through new capability frameworks, learning pathways, career development opportunities and professional standards, the programme will help build a future-ready workforce capable of meeting HMRCs strategic objectives and improving compliance outcomes. As a Programme Support Officer, you will play a key role in supporting the successful delivery of this high-profile transformation programme. Working across multiple projects and alongside the Programme Management Office (PMO), you will provide programme controls, governance, reporting and stakeholder support that enables effective decision-making and delivery. This role is ideal for someone who enjoys working in a fast-paced environment, is highly organised, and can confidently manage multiple priorities whilst working with colleagues at all levels. Maintain programme action, risk, issue, dependency and milestone logs, ensuring information is accurate, up to date and managed effectively. Support Programme Managers and senior leaders in coordinating and prioritising activity across the programme. Provide governance and secretariat support for programme and project boards, including preparing agendas, papers, actions and meeting outputs. Manage programme documentation and configuration management, ensuring effective information management and version control. Plan and coordinate key programme meetings, workshops and events, engaging with stakeholders across HMRC and external partners where required. Produce high-quality dashboards, reports and programme documentation, translating information from multiple sources into clear management information. Support programme planning, scheduling and reporting activities, ensuring robust programme controls are maintained. Assist with stakeholder engagement and communications, helping to keep teams informed and aligned on programme priorities, progress and key decisions. Monitor progress against plans and support the escalation and resolution of risks, issues and delivery challenges. Contribute to continuous improvement of programme management processes and ways of working. Person specification We are seeking a self-motivated individual with strong organisational abilities who is comfortable working with colleagues and senior leaders across organisational boundaries. The individual will be able to build strong relationships and join the dots. They will need to be able to balance priorities and work in a fast-paced environment and working through ambiguity. The postholder will not be expected to be a subject matter expert in all areas but will be expected to proactively join the dots, spot emerging issues, and ensure information is accurate. Essential Criteria Experience of working within a project, programme, transformation, or delivery environment, supporting the successful delivery of objectives and outcomes. Proven ability to plan, organise and prioritise your workload, managing multiple tasks effectively and delivering to deadlines within a complex and fast-paced environment. Demonstrated adaptability and resilience, responding positively to changing priorities and requirements while maintaining a high standard of support and service delivery. Strong communication skills, with the ability to convey information clearly and professionally, both in writing and verbally. Experience of building and maintaining positive working relationships with a wide range of stakeholders, including senior leaders and colleagues across different teams. Ability to gather, analyse and present information accurately to support decision-making, demonstrating excellent attention to detail. An understanding of project and programme management principles and processes, or a willingness to develop knowledge and skills in this area. Experience of working within a tax environment, or demonstrate ability to rapidly learn and apply complex policy, guidance and business processes. Desirable Criteria Experience in using Office 365 products including Power BI. Project Management Qualifications. Office Closures If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Lynx House, Portsmouth - moving to an alternative office in Portsmouth You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Behaviours Well assess you against these behaviours during the selection process: Delivering at Pace Seeing the Big Picture Communicating and Influencing Benefits Alongside your salary of 37,682, HM Revenue and Customs contributes 10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Your CV should cover your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role (max 100 words per role). A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your Personal Statement and CV will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of based on Delivering at Pace, Seeing the Big Picture and Communicating and Influencing , and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 6 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days. Important information for existing HMRC contractual homeworkers This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window). The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Assistant Officer - Investigation Services - Belfast - Carne House About the job Job summary Discover what its like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. Fraud Investigation Service (FIS) is responsible for HMRCs Civil and Criminal investigations and our investigation capability is fundamental to managing and reducing the tax gap, meeting HMRCs strategic objectives and supporting aims of a healthy tax system. It is also a key component of the compliance strategy, promoting compliance across the population and prompting behavioural change, preventing and responding to harmful attacks on the tax system and ensuring none are beyond our reach. Investigation Services Core brings mainstream and highly specialist capabilities together to enhance and support the full range of criminal, civil and regulatory investigations into serious tax fraud and money laundering undertaken in FIS. This role in Investigation Services Core provides vital services to the full range of FIS investigations helping HMRC tackle the many and pressing challenges that modern-day tax fraud presents. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (HMRC - Fraud Investigation Service , Civil Service Careers). Job description Assistant Investigation Hub Officers will be responsible for delivering Core services, covering a variety of activities and are part of every criminal and civil investigation carried out by HMRC. They will provide excellent service to a range of customers, supporting investigations through activities such as: Interrogating departmental systems, preparing standard intelligence packs and standardising and interpreting data. Procurement of essential items and management of associated budgets. Developing professional stakeholder relationships with investigators to support planning and delivery. Managing property and vehicles, as part of which you may be required to drive an official vehicle for reasons such as return of evidence, property retrieval or for vehicle maintenance / repairs. Person specification Deliver high quality, professional and accessible services, anticipating the needs of our investigations by; Performing tasks suitable to the Assistant Officer grade in line with the guidance provided and referred to above. Contributing to a supportive culture, that can realise the operational potential of your team to deliver against the Investigation Services SLAs and KPIs. Identifying, through conversations and outcomes of quality assurance processes, any development needs and ensure these are communicated to your line manager. Developing a professional relationship with local investigators and case teams. Working collaboratively with colleagues across FIS to build skills, capabilities, share best practice and deliver business objectives. Vehicle Fleet maintenance - ensuring the Fleet is ready for use by conducting vehicle checks, taking cars to MOTs. Be able to work at other locations should the business need arise. Essential Criteria: Full driving licence and a willingness to drive on official business weekly. Strong interpersonal skills, with the ability to communicate clearly both written & verbally. An ability to pay particular attention to detail, to support and assure the work of others. Strong organisational skills. Applicants must have a good working knowledge of Microsoft Office O365 products, including Word and Excel. Ability to work independently & as part of a team. GCSE maths and English A-C. Desirable Criteria: Customer service experience. Training Training can be anywhere in the country and not in Belfast. Additional Security Information Please note: Security Check (SC) clearance level, either already held or willing to obtain, is a requirement of this role. Please see Additional Security Information and Security sections below. Licences A full UK Driving Licence We recognise that some people cannot drive due to a disability or underlying health condition and may not be able to meet this requirement. Where this applies, you can apply but will need to declare that you require a reasonable adjustment at the point you receive a provisional offer. The vacancy holder will then discuss your specific requirements to consider if this can be reasonably accommodated in this role. Qualifications GCSE maths and English A-C Behaviours Well assess you against these behaviours during the selection process: Working Together Managing a Quality Service Benefits Alongside your salary of 28,016, HM Revenue and Customs contributes 8,116 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your previous skills and experience. 250 words on 3 most recent roles. A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked questions based on the behaviours listed below to explore in detail what you are capable of, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. Behaviours: Working Together Managing a Quality Service This is an example of a strengths-based question: "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. This role is not eligible for skilled worker sponsorship. The Home Office has specific rules around eligibility for sponsorship, including a minimum salary requirement of 41,700. In some cases, the minimum can be reduced to 33,400 (via tradable points) but this role pays below both amounts, and therefore is not eligible. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days. Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time. Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Your role in the team Risk Engineering and Risk Insights collectively design, build, and operate data-driven and software-based risk and compliance solutions that integrate into the SDLC and enterprise platforms. The teams apply modern engineering practices to deliver scalable data pipelines, automation, dashboards, and embedded control capabilities that enable TORC (Technology Operations, Risk and Compliance) to understand risk, drive control-led behaviors, and make timely, evidence-based decisions. The Managing Engineer is a hands-on engineering leader responsible for leading teams that build, deliver, and operate these products in production. This role blends strong technical leadership, people leadership, and delivery ownership, ensuring high-quality, reliable solutions with measurable business and engineering impact. Key responsibilities: Lead and manage a team delivering data products, ETLs, Python automations, dashboards, and reporting solutions Set technical direction across data ingestion, transformation, automation, and visualisation Contribute hands-on to architecture, design reviews, and critical-path Python/ETL/dashboard development Own operational outcomes including data quality, reliability, performance, and dashboard availability Partner with TORC leaders, Digital Product Managers, and stakeholders to align on data needs and delivery priorities Drive modern data engineering practices including CI/CD, automated validation, monitoring, At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Your role in the team Risk Engineering and Risk Insights collectively design, build, and operate data-driven and software-based risk and compliance solutions that integrate into the SDLC and enterprise platforms. The teams apply modern engineering practices to deliver scalable data pipelines, automation, dashboards, and embedded control capabilities that enable TORC (Technology Operations, Risk and Compliance) to understand risk, drive control-led behaviors, and make timely, evidence-based decisions. The Managing Engineer is a hands-on engineering leader responsible for leading teams that build, deliver, and operate these products in production. This role blends strong technical leadership, people leadership, and delivery ownership, ensuring high-quality, reliable solutions with measurable business and engineering impact. Key responsibilities: Lead and manage a team delivering data products, ETLs, Python automations, dashboards, and reporting solutions Set technical direction across data ingestion, transformation, automation, and visualisation Contribute hands-on to architecture, design reviews, and critical-path Python/ETL/dashboard development Own operational outcomes including data quality, reliability, performance, and dashboard availability Partner with TORC leaders, Digital Product Managers, and stakeholders to align on data needs and delivery priorities Drive modern data engineering practices including CI/CD, automated validation, monitoring, and reusable data patterns Translate risk and compliance needs into scalable data models, workflows, and insight-driven solutions Enable strong agile execution focused on measurable outcomes and business value Promote a culture of continuous improvement, data accessibility, and trusted reporting Essential Skills: All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy A minimum of 5 years of engineering experience with hands-on Python and data product delivery A minimum of 2 years leading engineers with technical oversight (architecture, code reviews, delivery coaching) Experience building and operating scalable data pipelines, ETLs, and analytical/reporting systems Strong experience with data modeling, APIs, backend integrations, and data quality practices Knowledge of modern engineering practices (CI/CD, testing, observability, automation) Experience delivering dashboards and translating complex data into actionable insights Desirable Skills: Experience in risk, compliance, security, or technology operations domains Exposure to cloud-native and containerized environments (AWS, Azure, Kubernetes, Docker) Experience mentoring senior engineers and developing technical leaders Familiarity with operational metrics, reporting, or control effectiveness measures Commitment to building scalable, reliable, and low-friction solutions that improve organizational outcomes #LI-TR3 #LI-Hybrid Skills Apache Kafka, Microsoft Power Business Intelligence (BI), People Leadership, Python (Programming Language), Spring Boot, Structured Query Language (SQL) Shape the Future of Insurance with Cutting-Edge Tech and a People-First Culture Why join us? Allstate NI is proud to be Allstate's European Digital Centre of Excellence, a hub for innovation and engineering excellence. We're recent winners of Best Place to Work in IT (100+ employees) and Best Use of Cloud Services at the Belfast Telegraph IT Awards, and we've been recognised for our community and sustainability impact with Platinum in the Northern Ireland Environmental Benchmarking Survey. We're a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value. We also invest in you. At Allstate NI, your career growth matters. You'll have access to our Continuous Learning Hub, designed to support skills development and professional advancement through tailored learning paths, certifications, and mentoring opportunities. Whether you're deepening technical expertise or exploring leadership roles, we provide the tools and support to help you thrive. What do you get in return? As well as receiving a competitive annual salary, our reward package includes: Corporate bonus scheme Pension scheme Annual performance-related pay reviews Life assurance and income protection Flexible working options Hybrid working Private medical and dental insurance Access to an employee assistance programme Discounted gym membership Two paid volunteering days each year Cycle to work scheme Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way. Read more To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TPBN1_NI

Location: Belfast, UK; New Bailey St, Salford M3 5AX, UK; Newcastle upon Tyne, UKSalary: 45,544 - 49,523 per yearEmployment: FlexibleCategory: LegalPosted: 2026-08-18Valid to: 2026-09-02Employer: HM Revenue and CustomsJob summaryDiscover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations.Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government. CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.HMRC’s Cybercrime & Forensic Services (C&FS) has a vital role to play in supporting His Majesty’s Government’s fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. Our forensic services practitioners are a key part of the UK Law Enforcement community, working on a variety of cases, from corporate criminality to tobacco smuggling.Cybercrime & Forensic Services (C&FS) provides critical support to FIS investigations nationally through the provision of important forensic services, supporting the preservation and analysis of digital evidence.Job descriptionC&FS is establishing a high‑performing eDiscovery function, and we are seeking dynamic Senior eDiscovery Practitioners to drive this exciting new capability. This is a rare opportunity to play a central role in building a service that will become the default digital review solution for HMRC FIS case teams, fully supported by our new eDiscovery team.Sitting within Forensic Services as part of CODE under Fraud Investigation Services (FIS), this role is pivotal to delivering a high‑quality, consistent and defensible digital evidence review service across HMRC’s most complex and high‑profile investigations.As a Senior eDiscovery Practitioner, you will:Help to shape and deliver the digital forensic strategy for FIS investigations, ensuring our approach is defensible, compliant with CPIA 1996 and tailored to each case’s objectives.Engage directly with investigation case teams, helping them define their digital evidence needs and guiding them towards the most effective and efficient review methodologies.Collaborate seamlessly with Forensic Services practitioners, ensuring data is processed, prepared and transitioned into the eDiscovery environment with continuity and precision.Oversee and project-manage digital reviews, working with case teams to ensure resources are used effectively and reviews remain on track.Manage and refine data within eDiscovery platforms, including tasks such as email threading, batching, and preparing material for assisted review workflows.Act as the bridge between digital forensics and case teams, understanding forensic capture and analysis to maintain a strong end‑to‑end evidence handling process.Identify and escalate additional forensic requirements where further analysis or device processing is needed to the forensics practitioners.Liaise with legal partners, including the CPS and HMRC Solicitor’s Office, clearly explaining review approaches and ensuring confidence in the evidential methodology.Flexibility Payment InformationThis post attracts a Level 1a Flexibility Payment (FP) combined with a bespoke FP package of 90 additional hours, which are paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. Additionally, you will be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays).In applying for a position and accepting the FP, you agree that you can and will meet those attendance requirements.FP levels are reviewed annually – on a business need and personal basis – and may be subject to change.Details of the Flexibility Payment can be found in the attached document.Person specificationCollaborate effectively across operational case teams and Forensic Services, working within an established forensic and eDiscovery strategy to deliver high‑quality digital evidence review outcomes for complex investigations.Take ownership of project‑managing digital reviews for your allocated cases, ensuring that resources are aligned, progress is monitored, and all deadlines and investigative requirements are met.Engage confidently with a wide range of stakeholders including CPS, HMRC Legal, IT, Security and Investigation teams to support both criminal and civil investigations, clearly communicating progress and adapting to diverse operational needs.Ensure full compliance with legal and regulatory standards governing digital evidence, including data preservation, processing, review, and production, maintaining defensibility throughout the lifecycle of the case.Support the Digital Evidence Review Lead in developing internal policies, workflows, guidance, and documentation that will standardise and strengthen eDiscovery practices across the department.Act as a senior eDiscovery subject matter expert, providing advice, technical guidance, and strategic input for designated FIS cases, reporting directly to the Digital Evidence Review Lead.Knowledge and understanding of criminal justice procedures and how digital evidence supports investigative and prosecutorial processes.Experience working in or alongside public sector organisations or other regulated environments, where compliance, governance, and evidential standards are paramount.Essential CriteriaExperience working within an enterprise‑level eDiscovery function, delivering high‑quality digital evidence handling in complex or high‑volume environments ORdemonstrable experience delivering complex digital reviews through legal proceedings as an investigator.Strong understanding of the Electronic Discovery Reference Model (EDRM), litigation support processes, and information governanceFoundational knowledge of digital forensics, alongside an understanding of relevant legal and regulatory frameworks and data privacy legislation, including CPIA 1996 and GDPRExperience of using eDiscovery tools (e.g., Relativity, Nuix, FTK, etc.).Excellent teamwork, communication, and stakeholder‑management skills, with the ability to influence, guide, and collaborate across technical and investigative functions.Significant experience handling large and complex datasets, interpreting them for evidential value, and facilitating digital material for use in criminal proceedings. Desirable CriteriaKnowledge and understanding of criminal justice procedures and how digital evidence supports investigative and prosecutorial processes. Previous experience within a Law Enforcement or legal environment, contributing to digital investigative, review, or evidential workflows. Experience working in or alongside public sector organisations or other regulated environments, where compliance, governance, and evidential standards are paramount.Additional Training InformationDepending on existing experience, you will be expected to undertake eDiscovery based and criminal justice skills training ranging from in-house training to external courses.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for the following site, it’s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)This site is:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleYou will be given more information about what this means at the job offer stage.BehavioursWe'll assess you against these behaviours during the selection process:Delivering at PaceChanging and ImprovingTechnical skillsWe'll assess you against these technical skills during the selection process:A 250-word statement addressing the Technical Skills required for this role demonstrating your experience of using eDiscovery tools (e.g. Relativity, Nuix, FTK, etc.)BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV which consists of 2 sections - Job History and previous skills and experience. Your career history should cover up to your last 3 roles, detailing your responsibilities and key achievements (max 100 words per role). Any words over this count will be discounted.A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Your examples should use the STAR method in order to clearly demonstrate this.A 250-word statement addressing the Technical Skills required for this role demonstrating your experience of using eDiscovery tools (e.g. Relativity, Nuix, FTK, etc.)SiftIn the event of a large number of applications being received, an initial sift may be held on your CV and your Technical Skills statement. At full sift your CV, your Technical Statement and your Personal Statement will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your Experience will be assessed and you will be asked Behaviour-based questions on Delivering at Pace and Changing and Improving to explore in detail what you are capable of.You will give a 10-minute presentation which will also assess your Experience.Candidates successful and invited to the interview stage will be sent further details prior to interview. You will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.This is an example of a strengths-based question:“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place face to face in our Nottingham Regional Centre (Unity Square) and Stratford Regional Centre (Westfield Avenue).Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working daysAdditional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkersPlease note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Jo ChadwickEmail : joanna.chadwick@hmrc.gov.ukTelephone : 03000579813Recruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals

We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. Information Technology team - Belfast The core of the global technology department’s mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm’s core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Key Relationships; Manager: Global Service Desk Senior Manager Direct Reports: None Additional Colleagues: Global Service Desk Managers, Regional IT Managers, Global Technical Teams, Service Owners, IT Knowledge & Training Teams, IT Project Managers, Service Managers, Third party suppliers & vendors. Business support functions, including Finance Systems Group, HR, and Facilities. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.G., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.G., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.G., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.G., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5 years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified – preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. LI

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The DPM partners with Cyber Operations, Product Security, Technology Risk, Compliance, Engineering, Architecture, and business stakeholders to build scalable, measurable, and high-impact security products that drive operational efficiency, compliance readiness, and risk reduction. Translate security