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Job Title: Plasterer / Multi-TraderLocation: Barnet (Covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow & Hammersmith)Salary: £50,000 per annum + Company Van & Fuel CardOverviewWe are currently seeking an experienced Plasterer / Multi-Trader to join a well-established reactive maintenance team, carrying out repairs and maintenance works within occupied social housing properties across Barnet and the surrounding North West and West London areas.This is a mobile role covering Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow and Hammersmith, so candidates must be comfortable travelling between properties throughout the working day.Key ResponsibilitiesCarrying out a range of plastering and reactive maintenance works within occupied residential properties.Completing patch plastering, skimming and making good following repairs.Repairing damaged walls and ceilings, including filling cracks, holes and damaged areas.Carrying out preparation work prior to plastering, including removing damaged materials and preparing surfaces.Completing minor rendering and external making-good works where required.Undertaking general multi-trade repairs including basic carpentry, tiling, painting and decorating.Diagnosing faults and identifying the most appropriate repair solution.Completing remedial works to a high standard and ensuring properties are left clean and tidy.Ensuring all work is completed safely, professionally and in line with company standards.Delivering excellent customer service while working within residents' homes.Managing your own workload and completing jobs within agreed timescales.Taking ownership of jobs from first visit through to completion.We're Looking For People Who:Take pride in delivering high-quality plastering and maintenance work.Have a strong eye for detail and a good standard of finish.Deliver excellent customer service at all times.Complete jobs right first time.Work professionally and safely.Communicate effectively with tenants and office-based teams.Are happy to carry out a range of general maintenance tasks alongside plastering.Maintain excellent attendance and punctuality.Respect company vehicles, materials and equipment.Represent the business professionally every day.Successful Applicants Will Be Expected To:Consistently achieve strong KPI performance, with a typical target of a minimum of 7 completed jobs per day.Maintain excellent quality inspection scores.Demonstrate outstanding reliability and timekeeping.Use PDA and mobile technology systems correctly.Work independently with minimal supervision.Take ownership and responsibility for all allocated jobs.Ensure all works are completed to a high standard and properties are left clean and tidy.Experience & RequirementsApplicants must have:Proven experience as a Plasterer / Multi-Trader within reactive maintenance or social housing.Strong plastering experience, including patch repairs and skimming.Experience working within occupied residential properties.Good general maintenance skills, ideally including basic carpentry, tiling and painting.Ability to carry out making-good works following repairs.Strong communication and customer service skills.Ability to work under pressure and manage workloads effectively.Full UK manual driving licence (no automatic vans available).What's On Offer£50,000 basic salary.Company van and fuel card.Permanent, full-time position.Consistent workload with long-term job security.Supportive and professional working environment.Opportunity to utilise a broad range of plastering and maintenance skills.Required to work one Saturday or one Sunday per month, paid at standard rate in addition to basic salary.If you're interested in this opportunity or would like to find out more, please contact Sommer on 07502 427533 .TPBN1_UKTJ

Customer Liaison Officer \n Location: Harrow \n Contract: Full-Time | Permanent \n Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm \n About Our Client \n Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. \n With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. \n Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. \n Overview of the Role \n As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. \n Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. \n Key Responsibilities \n\n • Provide consultation and support to residents before, during, and after works are completed.\n, • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle.\n, • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented.\n, • Maintain resident information securely in accordance with GDPR and data protection requirements.\n, • Respond promptly and professionally to resident enquiries, concerns, and complaints.\n, • Manage the resident engagement process in line with client and project requirements.\n, • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams.\n, • Organise and attend resident consultation events, information sessions, and one-to-one meetings.\n, • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required.\n, • Complete resident profiling to support effective project planning and communication.\n, • Coordinate access arrangements and schedule appointments with residents.\n, • Prepare and distribute resident communication packs for new projects.\n, • Support social value initiatives by identifying and participating in community engagement activities and local events.\n\n \n Skills & Experience \n Essential \n\n • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector.\n, • Full UK Driving Licence.\n, • GCSEs (or equivalent) including English and Maths.\n, • Excellent organisational skills with the ability to manage a varied workload.\n, • Strong customer service and communication skills.\n, • Good understanding of construction site health and safety practices.\n, • Ability to build positive relationships with residents and stakeholders at all levels.\n\n \n Desirable \n\n • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes.\n, • Knowledge of retrofit or decarbonisation projects.\n, • Experience supporting community engagement or social value initiatives.\n\n \n What's on Offer \n\n • Competitive salary with car allowance.\n, • Enhanced pension contributions.\n, • Healthcare cash plan.\n, • Enhanced maternity benefits.\n, • Employee Assistance Programme.\n, • Ongoing training and continuous professional development opportunities.\n, • Excellent career progression within a growing organisation.\n\n \n Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Working Hours & Benefits \n Summer Period (April–September): 8:00 am – 5:00 pm \n Winter Period (October–March): 8:00 am – 6:00 pm \n Annual Leave: 28 days inclusive of bank holidays \n Salary: £28,000 – £32,000 per annum (based on industry experience) \n \n About the Business: \n We are one of the leading plumbing, heating and electrical companies nationally, serving residential and commercial clients throughout South East England with almost three decades in the industry, we have worked to build a large, fully equipped team of over 150 members of staff – all focused on providing the best quality service to our customers. We work closely with various known housing associations, local councils as well as catering to the private sector such as schools, hotels, care homes and commercial building. \n \n Role Purpose: \n Reporting directly to the Head of Governance, the Environmental & Supply Chain Coordinator will support the day-to-day operation and continual improvement of the environmental management and supply-chain control framework. The role combines environmental coordination, supplier and subcontractor assurance, purchasing and cost controls, waste and materials management, data analysis, management reporting and support for the company ISO 14001 Environmental Management System (EMS). \n \n This is a graduate / early-career development role. The postholder is not expected to arrive with full independent ownership experience across every area of the specification. Mentorship, structured on-the-job coaching and role-specific training will be provided where required. The expectation is that the successful candidate will build competence quickly and take increasing responsibility as knowledge and confidence develop. \n \n The postholder will also support the company programme to establish an organisational greenhouse-gas inventory and reporting framework aligned with ISO 14064-1, helping the business progress towards consistent, evidence-based and externally verifiable carbon reporting. \n \n Success in the role will depend on curiosity, accuracy, initiative and follow-through. The postholder should be comfortable working with data, asking questions, investigating discrepancies, maintaining evidence and escalating risks or delays rather than allowing actions to drift. \n \n Core accountabilities: \n\n • ISO 14001 Environmental Management System coordination\n, • Support the ISO 14064-1 greenhouse-gas reporting programme\n, • Approved Supplier List and supplier governance\n, • Supplier and subcontractor onboarding, assurance and offboarding\n, • Purchasing, purchase-order and financial control\n, • Materials, unused parts, van audits, stock and waste control\n, • Data analysis, Excel and management reporting\n, • Environmental operational control and improvement\n, • Training, portals and audit evidence\n\n \n Key Responsibilities: \n\n • Support the day-to-day coordination and continual improvement of ISO 14001 Environmental Management System, including documentation, audits, corrective actions, compliance records and management reporting.\n, • Support development of ISO 14064-1 greenhouse-gas inventory and reporting framework, including data collection, emission calculations, source records and dashboards.\n, • Maintain the Approved Supplier List, supplier due diligence, compliance records, performance ratings, reviews and corrective actions.\n, • Coordinate supplier and subcontractor onboarding, assurance, performance monitoring and offboarding.\n, • Support purchasing and financial controls, including purchase orders, invoice queries, credits, rebates, recoveries and cost discrepancies.\n, • Coordinate materials, unused parts, stock, engineer van audits, PPE and waste controls.\n, • Analyse supplier spend, purchasing, labour, materials, waste, carbon and operational data to identify cost savings, risks and improvement opportunities.\n, • Build and maintain Excel trackers, dashboards and management reports, ensuring data is accurate, reconciled and supported by evidence.\n, • Monitor environmental performance covering fuel, energy, waste, packaging, chemicals, refrigerants and spill prevention.\n, • Maintain audit-ready records and support customer, accreditation and compliance portals.\n, • Coordinate relevant training, supplier meetings, audits and operational reviews.\n\n \n About You: \n Essential \n\n • Degree or equivalent qualification in environmental management, sustainability, supply chain, procurement, business/operations, data/analytics, engineering, geography or a related discipline.\n, • Strong interest in environmental management, sustainability, supply chain or operational improvement.\n, • Good practical Excel and data-analysis skills, including formulas, lookups, PivotTables, data cleaning and reporting.\n, • Strong organisation, attention to detail and ability to manage deadlines and follow actions through.\n, • Ability to investigate problems, analyse information and communicate findings clearly.\n, • Professional communication skills and confidence working with internal and external stakeholders.\n, • Full UK driving licence.\n, • Ability to work fully from the Harrow Weald office; hybrid or remote working is not available.\n\n \n Desirable \n\n • Exposure to ISO 14001, ISO 14064-1, carbon accounting or sustainability reporting.\n, • Experience or knowledge of procurement, supplier management, waste compliance or environmental legislation.\n, • Power Query, Power BI, Power Pivot or advanced Excel experience.\n, • Relevant placement, internship, dissertation or project experience.\n, • Membership of IEMA, CIPS, IoSCM or a similar professional body.\n

About The RoleWere looking for skilled, reliable Electricians who take pride in delivering high quality work and excellent customer service. As part of our Direct Services team, youll play a key role in keeping our homes safe, compliant and well maintained for our residents.Youll be responsible for carrying out a wide range of electrical repairs, maintenance and testing across our properties, ensuring all work is completed safely, efficiently and to a high standard.Working within our Reactive Repairs team, youll manage your own workload day to day, using a right first time approach to deliver a responsive and reliable service. Youll also keep residents informed throughout, ensuring a positive customer experience at every stage.This is a field based role, and you may be required to support across different locations where needed. Youll also take part in a 24 hour emergency call out rota on a fair and planned basis.About youYoure a qualified Electrician with a strong work ethic and a focus on delivering great service. Youre confident working independently, but equally comfortable supporting colleagues and working as part of a team.You will need:Relevant electrical qualifications (NVQ Level 3 or City & Guilds equivalent)18th Edition Wiring Regulations (BS7671)Inspection & Testing qualification (e.g. 2391) or willingness to work towardsExperience carrying out electrical repairs, maintenance and testing in a similar environmentStrong knowledge of health & safety and electrical compliance requirementsThe ability to diagnose faults and deliver a first time fix wherever possibleExcellent communication and interpersonal skills, with the ability to work professionally and sensitively with residents, including those who may be vulnerableA flexible, proactive approach and the ability to work both independently and as part of a teamWillingness to work evenings and/or weekends with reasonable notice and take part in a 24 hour emergency call out rotaYou must hold a full UK driving licence with no more than six points and with no serious motoring offences in the last 10 years (i.e., CD, DD, DG, DR, IN, MR, TT). You must also have a minimum of two years driving experience. We will undertake driving licence checks on the successful candidate as part of our standard pre-employment checks process.About the teamYoull be part of our Direct Services Reactive Repairs team, delivering a comprehensive repairs and maintenance service to our residents, including emergency, routine and responsive works.Our teams work closely together to provide a responsive, efficient and high quality service, ensuring our homes remain safe, secure and comfortable. Youll support your colleagues to meet targets, maintain compliance, and deliver excellent customer outcomes, with resident safety and satisfaction at the heart of everything we do.About UsAt Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to peoples lives.A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.Advertising End Date: 06 Sep 2026TPBN1_UKTJ

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities • Provide consultation and support to residents before, during, and after works are completed., • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle., • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented., • Maintain resident information securely in accordance with GDPR and data protection requirements., • Respond promptly and professionally to resident enquiries, concerns, and complaints., • Manage the resident engagement process in line with client and project requirements., • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams., • Organise and attend resident consultation events, information sessions, and one-to-one meetings., • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required., • Complete resident profiling to support effective project planning and communication., • Coordinate access arrangements and schedule appointments with residents., • Prepare and distribute resident communication packs for new projects., • Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector., • Full UK Driving Licence., • GCSEs (or equivalent) including English and Maths., • Excellent organisational skills with the ability to manage a varied workload., • Strong customer service and communication skills., • Good understanding of construction site health and safety practices., • Ability to build positive relationships with residents and stakeholders at all levels. Desirable • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes., • Knowledge of retrofit or decarbonisation projects., • Experience supporting community engagement or social value initiatives. What's on Offer • Competitive salary with car allowance., • Enhanced pension contributions., • Healthcare cash plan., • Enhanced maternity benefits., • Employee Assistance Programme., • Ongoing training and continuous professional development opportunities., • Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Our client is one of the UK’s largest providers of residential retrofit solutions for decarbonisation. They operate across both social housing and private homes, specialising in the management and delivery of large-scale programmes that improve energy efficiency and promote low-carbon technologies. Due to a busy work load, they are looking for a Site Manager with retrofit/decarbonisation experience to join their team in Harrow on a permanent basis. Responsibilities • Ensure weekly progress reports are completed and issued to the contract team., • Review all required RAMS and ensure full compliance with health and safety requirements across all sites., • Regularly monitor the master programme and liaise with the Reporting Manager to ensure adequate labour and subcontractor resources are in place to meet programme requirements., • Deliver weekly toolbox talks to site teams and subcontractors., • Plan and organise site facilities and logistics efficiently, ensuring all equipment is fit for purpose and operated only by suitably trained personnel., • Requisition materials, oversee deliveries, and ensure alignment with the construction programme and procurement schedule., • Ensure workmanship and material standards meet design specifications, building regulations, health and safety legislation, and quality standards., • Liaise with surveyors on cost control, waste management, variations, and confirmation of instructions., • Organise and chair weekly client and contractor review meetings., • Maintain accurate and comprehensive records of project activities to ensure full traceability., • Carry out regular site safety inspections and fulfil all health, safety, and welfare responsibilities in line with company policy. Skills • Proficient in IT, including Excel and Word., • Strong organisational and planning skills., • Excellent people management and leadership abilities., • Ability to motivate and manage teams effectively., • Strong teamwork and communication skills., • Knowledge of PAS 2030 and PAS 2035 requirements (desirable). Qualifications • SMSTS, • CSCS Card, • First Aid (3-Day), • NVQ Level 6 in Construction Site Management (desirable), • Full UK Driving Licence, • Experience A minimum of two years’ experience managing construction projects, including programme delivery and health and safety compliance. Experience within energy efficiency and/or social housing projects.

Description Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK - installing, upgrading and repairing heating and electrical systems. But we're not just living off our legacy. We're on a mission to make the UK's social housing sector greener and more energy efficient. Gas Engineer - Service & Repair Engineer - Islington and surrounding areas What We Offer £40,448.57 base salary - expected earnings up to £48K Full-Time, Permanent Contract Annual Pay Review & Profit Share Scheme Fully Costed Van & Fuel Card (EV options with free home install) Renewables Upskill Potential Local ByBox Allocation - less travel, more earning potential Exceptional Benefits Employee Energy Allowance & Discount on HIVE Products Company-Funded Healthcare + 24/7 Online GP Service Company-matched Pension scheme 25 Days Holiday + Bank Holidays Full Sick Pay after successful probation Life Assurance, Income Protection & Accident Insurance Exclusive Retail Discounts & Financial Education Support Your role You will be carrying out repairs and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network What we need from you Hold a valid UK driving license with no more than 6 points Hold the Right to Work in the UK Hold 2 year's minimum qualified experience Be ACS qualified, including CCN1 , CENWAT , HTR1 , & CKR1 Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. xrnqpay Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK - installing, upgrading and repairing heating and electrical systems. But we're not just living off our legacy. We're on a mission to make the UK's social housing sector greener and more energy efficient. At PH Jones, we're looking for an inspiring and customer-focused Area Manager to lead our Social Housing contract in South London. This is an exciting opportunity for experienced leaders who are passionate about delivering outstanding customer service, developing high-performing teams, and driving operational excellence. If you enjoy creating positive outcomes for customers, supporting people to succeed, and making a real commercial impact, we'd love to hear from you. What you'll be doing: As an Area Manager, you'll lead and support a team delivering essential services to customers within the social housing sector. You'll play a key role in ensuring we continue to provide safe, efficient and high-quality services while creating an environment where colleagues can thrive. You'll work closely with clients, stakeholders and operational teams to drive performance, improve customer satisfaction and identify opportunities for continuous improvement. Through coaching, leadership and collaboration, you'll help shape a culture that puts customers and colleagues at the heart of everything we do. Key responsibilities include: • Leading and developing a high-performing, customer-focused team., • Driving excellent customer outcomes through a right-first-time approach., • Using performance data and insights to improve service delivery and operational efficiency., • Managing client relationships and working collaboratively to achieve shared objectives., • Supporting the resolution of complex customer issues and identifying opportunities to prevent recurrence., • Creating a strong culture of safety, quality and continuous improvement., • Ensuring teams have the skills, knowledge and support needed to perform at their best., • Managing operational and regulatory risks while maintaining compliance with business and industry standards., • Making informed commercial decisions that balance customer, colleague and business needs.As this role supports customers and teams across South London, regular travel throughout the region will be required, so you'll need to live within a reasonable commuting distance. What we're looking for: We're interested in hearing from people with a passion for leadership and customer service. You don't need to tick every box to apply. If you believe you have the skills and experience to succeed in this role, we'd encourage you to apply. You'll ideally bring: • Gas qualifications (CCN1 & CENWAT) and technical gas experience is essential., • A proven track record of leading, motivating and developing successful teams., • Experience delivering strong customer outcomes within a regulated or operational environment., • The ability to use data and performance insights to drive improvement and achieve results., • Strong stakeholder management and relationship-building skills., • A collaborative leadership style with the ability to influence and inspire others., • An understanding of health, safety and compliance responsibilities., • Commercial awareness and the ability to make balanced business decisions., • Knowledge of data protection and information security requirements.Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/phjones If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. JBRP1_UKTJ

Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If youve also worked in the following roles, wed also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL Strong experience leading and managing a team Experience delivering front-line customer-facing services Excellent knowledge of current housing and leasehold legislation TPI qualification, relevant property or housing professional membership, or relevant experience Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems Excellent written and verbal communication skills, including the ability to present in high-pressure environments Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation Experience adopting a continuous improvement approach and adapting to change Full UK driving licence BENEFITS 25 days holiday plus Bank Holidays Up to 8% contributory pension Flexible benefits Salary exchange benefits Rewards and discounts Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. TPBN1_UKTJ

Day Webster are currently recruiting for a Band 6 Inpatient Older Adult Discharge Social Worker within Acute Mental Health Services, ensuring effective patient flow and optimal use of inpatient beds. You will be required to work collaboratively with multidisciplinary teams, community services, primary care, partner agencies, and families to identify and overcome barriers to discharge from admission onwards. Provide specialist knowledge of social care, housing pathways, Mental Health Act (s117), Mental Capacity Act, and No Recourse to Public Funds legislation. Support carers, maintain strong links with statutory and voluntary organisations, supervise junior staff, and contribute to reducing length of stay while promoting person-centred outcomes for older adults and individuals requiring complex discharge planning. To find out more about this opportunity please contact (url removed) What you need: Essential The applicant must have a minimum of two years post graduate Social Work experience. The applicant must have two years post qualification experience in a mental health setting. The applicant must have experience of autonomous working as a social worker Day Webster Group currently have positions throughout the United Kingdom, Channel Islands, and Republic of Ireland for Mental Health and Talking Therapy Professionals of all Bands between 3 – 8c; If this isn’t the right role for you and you would be eager to speak to a Specialist Industry expert to discuss your personal requirements and further roles available, contact the team on (url removed) Why work for Day Webster Group? Daily payroll Access to some of the UK’s most sought-after roles Timesheet submissions via Mobile Specialist Industry expert as your dedicated Day Webster Agent available 24/7 Industry leading fast-tracked compliance Free revalidation support UK leading referral programs Accommodation & Travel assistance Annual contributions for training and CPD courses Annual Loyalty reward programs Professional growth opportunities and continuous development support. Uncapped top tier “Refer a friend” scheme. About Day Webster Group As one of the UK’s largest healthcare recruitment agencies, Day Webster Group are not only about filling positions; we're about building careers and fostering a community of professionals dedicated to excellence in healthcare. Since 2009, Day Webster Group has stood out for our innovative approach, earning numerous awards, including placements on The Sunday Times Fast Track 100 list and regional Best Companies to Work For. Recognised for our commitment to excellence and our deep appreciation for the vital roles our staff play, we support our team members at every step, offering opportunities for those looking for new challenges or aiming to make a significant impact in various healthcare settings

Join Gilmartins as a Elite Operative – Earn £50,000 Basic We Are Building the Best Trade Team in Social Housing Repairs Gilmartins is expanding — and we are looking for the very best operatives in the industry to join us as Elite Operatives. This is not just another trade role. This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership. We are recruiting experienced, high-performing operatives across North and North West London in the following trade: • Floor Layers - who are able to do (vinyl) flat lay, cap & cove, patch repairs ideally with Carpentry skills. We are offering: • £50,000 basic salary, • Permanent, full-time employment, monthly pay, • Company van & fuel card for business use only (no personal use permitted), • PDA & branded uniform, • Long-term job security with stable, local workstreams, • Career progression opportunities What Makes a Gilmartins Elite Operative Different? We are looking for operatives who: • Take pride in delivering high-quality work, • Deliver excellent customer service, • Complete jobs right first time, • Work professionally and safely at all times, • Communicate effectively with tenants and office teams, • Support and mentor other operatives, • Maintain excellent attendance and timekeeping, • Respect company vehicles, materials, and equipment, • Represent the business professionally every day This Role Is NOT for Everyone The Elite Operative role comes with high standards, accountability, and responsibility. Successful applicants will be expected to: • Consistently achieve strong KPI performance, • Maintain excellent quality inspection scores, • Demonstrate outstanding reliability and timekeeping, • Keep van stock organised and controlled, • Maintain a clean and professional vehicle, • Follow all health & safety and asbestos procedures, • Use technology and PDAs correctly, • Work independently with minimal supervision, • Take ownership of jobs from start to finish Experience Required Applicants must have: Proven experience within social housing reactive maintenance Relevant trade qualifications where applicable Full manual driving licence – no automatic vans available Strong communication skills Experience working in occupied properties Ability to work under pressure and manage workloads effectively Why Join Gilmartins? At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business — and we reward the best accordingly. We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance. If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you. Apply Today Positions are limited and we are looking to hire immediately for the right candidates. Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded

SW-007-Plumb-270 Plumber – Planned Maintenance (PPM) £220 - £230 per day Working for a Maintenance Contractor Based at one location in West London Short term temp role This role will be working in your own in closed wing of a Cat C Prison Position good to knows We are working in partnership with a national maintenance contractor to recruit a skilled Plumber to deliver Planned Preventive Maintenance (PPM) within a secure facility in West London This is a short term contract opportunity based at a single site within a Category C Prison, where you’ll carry out plumbing maintenance across accommodation and service areas. You will be responsible for replacing a straight line of radiators in a closed wing. Important good to knows The facility is a secure unit and therefore personal items (mobile phones) will not be allowed past security checks daily There will be a key holder in each team and as a team you will be responsible for the safe movement, use, storage and removal of a work tool chest and required materials to complete set works The facility could be challenging environment for some due to it’s secure nature and security checks, so you must be happy working in and around a secure facility which houses patients and inmates Key elements of the role and your responsibilities You will be responsible for replacing a straight line of radiators in a closed wing Additional works could consist of: Carry out planned plumbing maintenance and safety checks in accordance with PPM schedules Inspect, test, and maintain hot and cold water systems, including toilets, sinks, showers, and associated pipework Diagnose faults, replace components, and complete minor repairs to plumbing installations Support the maintenance of heating and domestic water services, including flushing systems and checking TMVs Ensure compliance with Legionella control measures and water hygiene standards Complete minor multi-trade tasks when necessary (e.g. sealing, making good) Work collaboratively with facilities management and on-site estates teams Accurately complete job sheets, time records, and compliance documentation What you need to bring to the role as the successful applicant to the Qualified Plumber or Plumbing & Heating Engineer with experience in PPM and facilities maintenance Recognised qualifications: City & Guilds/NVQ Level 2 or 3 in Plumbing or Heating Experience maintaining plumbing systems in commercial or public buildings Knowledge of water regulations, Legionella prevention, and building services Strong customer service and communication skills CSCS card or equivalent Health & Safety awareness Experience in secure, healthcare or educational settings is advantageous Willingness to comply with security and site-specific procedures Next step to apply for this Plumber role: As a candidate ideally with similar experience, you will already know the technical specifications of this role, but following your application of interest, you will have the role explained in more detail ITS Property Maintenance are acting as an employment agency for this vacancy ITS Property Maintenance specialise in working within the social housing sector where we work with: ✅ Housing Association ✅ Local Authority ✅ Direct Labour Organisation ✅ Maintenance Contractors ✅ Estates Department ✅ FM Contractors. Providing ✅Maintenance Trades and Labourer Reference ID: SW-007-Plumb-270

Job Tittle: Homelessness Prevention & Solutions Support Officer Location: Harrow Civic Centre, Forward Drive, Harrow, HA3 8NT Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - March 2027 Hours: 36 hours per week, Monday to Friday Work Style: Office Based Rate: £16.71 per hour PAYE Pertemps Recruitment Partnership is seeking an experienced Homelessness Prevention & Solutions Support Officer to join the Housing Team at the London Borough of Harrow. This role offers an excellent opportunity to support the delivery of vital homelessness prevention services and ensure residents receive timely, accurate and compassionate guidance. Key Responsibilities: Register new applicants on the relevant housing databases and ensure all required documentation is uploaded and maintained accurately. Act as the first point of telephone contact for individuals seeking housing advice, offering initial guidance and directing them to the appropriate service for further support. Book appointments for Homelessness Prevention & Solutions Officers, including arranging visits outside normal office hours when required. Inform clients straight away if an appointment is delayed or cancelled and rearrange at a time that suits them. Handle challenging situations calmly, including supporting clients who may be distressed, upset or difficult. Manage complaints and provide initial advice to clients about their housing or homelessness applications.Candidate Profile: Experience of dealing with the public on a daily basis, both over the phone and face to face, within a customer focused environment. Background in Housing Experience of working in an office environment, handling a range of different tasks and responsibilities on a daily basis. Able to write clearly, accurately and concisely, producing straightforward and easy to understand information.About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

Your new company Hays are pleased to have partnered with the London Borough of Ealing to recruit a Career Grade Senior Planning Officer to join the team.The London Borough of Ealing celebrated ranking Platinum by the Planning Magazine for the decision-making service, putting them in the top 12 Authorities across the country in 2024. The council's platinum rating means it performed on average between 33-35% above the national quality threshold, meaning it was rated as the top London borough and placing it amongst the top performers in the country. The Planning team is a very stable department with the entire service being permanently employed by the Council, meaning the team acts well together to deliver a quality level of service to applicants. We are looking for a senior planning officer to provide a dedicated planning resource for the Councils response to the Heathrow Development Consent Order programme and related Heathrow expansion work. The planning officer will lead on coordinating the Council's planning response, working across development management, Planning policy and wider council services, whilst managing engagement with Heathrow Airport Limited, statutory consultees and other stakeholders. This a high-profile role requiring strong planning judgement, stakeholder management, and project coordination skills, with responsibility for ensuring that the Council is effectively represented throughout the DCO process and that opportunities for mitigation, infrastructure investment and wider community benefits are identified and secured where possible. Your new role We are seeking an experienced and highly motivated planning professional to lead the Council's response to the Heathrow Development Consent Order programme - one of the most significant infrastructure planning projects affecting the borough.This is a high-profile opportunity to play a central role in shaping the Council's engagement with a nationally significant infrastructure project. The postholder will provide specialist planning expertise, coordinate technical input across council services, and manage engagement with Heathrow Airport Limited, statutory consultees and other key stakeholders. The successful candidate will help ensure that the Council is well positioned throughout the DCO examination and implementation process, including the preparation of evidence, submissions and negotiations within fixed statutory timescales. The role will be critical in protecting the Council's interests and securing the best possible outcomes for local communities, including in relation to environmental impacts, transport, regeneration, housing, employment, place-shaping, infrastructure improvements and mitigation measures. Working across Development Management, Planning Policy and wider council services, the postholder will coordinate complex technical responses, manage programme deadlines, support negotiations and help identify opportunities for funding, infrastructure improvements and community mitigation associated with the Heathrow DCO programme. This is a role for someone who can operate confidently in a complex, fast-moving and politically sensitive environment. The successful candidate will need strong planning judgement, excellent stakeholder management skills and the ability to work collaboratively across disciplines while maintaining focus on statutory deadlines and strategic outcomes. For the right candidate, this is an opportunity to make a tangible contribution to the Council's response to a nationally significant infrastructure project and to help influence outcomes that will affect residents, businesses and places across the borough. What you'll need to succeed You will be qualified with a degree accredited by the RTPI or RICS in Town and Country Planning or equivalent. You will need to have experience in Development Management, including assessing planning applications across both residential and commercial areas. You must be confident writing appeal statements and providing practical advice on development proposals, being able to explain complex planning issues to a range of stakeholders. You will need to demonstrate a passion for creating sustainable and vibrant spaces that benefit the wider community. What you'll get in return The service offers flexible hybrid working with one core day in the office and flexible working around that. The salary banding has recently been benchmarked and now ranges from £40000 to £48000 plus public sector pension and holiday days. The Principals and Team Leaders in the service were all promoted internally, so career progression is high on the agenda within the Borough, and they pride themselves on developing staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Ben Styles in London, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Marks Consulting Partners are currently looking for a Scheme Manager to work with one of our Housing Association clients. What the Job Will be doing • Delivering an effective housing and tenancy management service across supported, sheltered and general needs schemes., • Carrying out regular estate, building and health & safety inspections, ensuring schemes remain safe, compliant and well maintained., • Monitoring fire safety systems, alarm testing, PEEPs and statutory compliance checks., • Managing the cleanliness, security and presentation of communal areas, working closely with contractors to resolve issues., • Supporting the letting of vacant properties and assisting with the voids process alongside Repairs and Asset teams., • Managing tenancy sign-ups and supporting new residents to successfully settle into their homes., • Monitoring rent accounts, promoting income collection and escalating arrears where appropriate., • Managing low-level anti-social behaviour cases, completing risk assessments and implementing action plans., • Supporting vulnerable residents by identifying safeguarding concerns and making referrals to relevant agencies., • Working with residents to sustain tenancies and providing advice on local services and support available., • Responding to resident enquiries and complaints, ensuring excellent customer service is delivered., • Promoting resident engagement by supporting community activities, meetings and consultation events., • Monitoring contractor performance and ensuring maintenance works are completed to the required standard., • Maintaining accurate tenancy, compliance and health & safety records using housing management systems. What You Will Need • Previous experience within Housing Management, Independent Living, Sheltered Housing or Supported Housing., • Good understanding of tenancy management and landlord responsibilities., • Experience working with older or vulnerable residents., • Knowledge of health & safety, fire safety and safeguarding within a housing environment., • Experience managing voids, tenancy sign-ups and resident enquiries., • Good understanding of rent collection and tenancy sustainment., • Excellent customer service and communication skills., • Ability to build positive relationships with residents, colleagues and external partners., • Strong organisational skills with the ability to manage a varied workload., • Good IT skills and experience using housing management systems and Microsoft Office

Join Gilmartins as a Elite Operative – Earn £50,000 Basic We Are Building the Best Trade Team in Social Housing Repairs Gilmartins is expanding — and we are looking for the very best operatives in the industry to join us as Elite Operatives. This is not just another trade role. This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership. We are recruiting experienced, high-performing operatives across Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow, Hammersmith– (must be willing to work in all areas) in the following trade: • Plumber multi trade, that has basic carpentry skills, electrics (like-for-like), patch plastering and tiling. We are offering: • £50,000 basic salary, • Permanent, full-time employment, monthly pay, • Company van & fuel card for business use only (no personal use permitted), • PDA & branded uniform, • Long-term job security with stable, local workstreams, • Career progression opportunities What Makes a Gilmartins Elite Operative Different? We are looking for operatives who: • Take pride in delivering high-quality work, • Deliver excellent customer service, • Complete jobs right first time, • Work professionally and safely at all times, • Communicate effectively with tenants and office teams, • Support and mentor other operatives, • Maintain excellent attendance and timekeeping, • Respect company vehicles, materials, and equipment, • Represent the business professionally every day This Role Is NOT for Everyone The Elite Operative role comes with high standards, accountability, and responsibility. Successful applicants will be expected to: Consistently achieve strong KPI performance Maintain excellent quality inspection scores Demonstrate outstanding reliability and timekeeping Keep van stock organised and controlled Maintain a clean and professional vehicle Follow all health & safety and asbestos procedures Use technology and PDAs correctly Work independently with minimal supervision Take ownership of jobs from start to finish Experience Required Applicants must have: • Proven experience within social housing reactive maintenance, • Relevant trade qualifications where applicable, • Full manual driving licence – no automatic vans available, • Strong communication skills, • Experience working in occupied properties, • Ability to work under pressure and manage workloads effectively Why Join Gilmartins? At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business — and we reward the best accordingly. We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance. If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you. Apply Today Positions are limited and we are looking to hire immediately for the right candidates. Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded

We're looking for a hardworking and resilient Support Worker to join our Homelessness Service located in Brent. No experience or personal care required, just the right values. £30,784.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light CardAll applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. A Support Worker will help to enable vulnerable people with complex support needs to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package. This role will be based at for Pound Lane, which is a high complex needs 24-hour service with same shift pattern. The working pattern for this role is: - 5 days a week, working over a seven day pattern, weekends included. Shift pattern 8am-4am and late shift 1.30pm-9.30pm What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager Oversee the daily running of the service ensuring all health and safety responsibilities are met Raise safeguarding alerts and complete incident reports within specified timeframe Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Create support/action plans for providing appropriate support based on the assessment and reflecting the services and resources available Support customers to undertake domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of living standards Support customers to move on from the service through their identified move on pathway liaising with our Resettlement Officer and Brent Housing team.About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Approachable and open behaviourWhat you'll bring: Desirable: Up to NVQ Level 2/3 or equivalent. About us: We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds

Supervisor – Major Works Permanent Based in Feltham 40 hour week – Mon - Friday £45,000 - £47,979 + van & fuel card About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. Why join Lampton Services? We offer annual pay reviews and incremental pay increases 23 days holiday allowance, plus bank holidays - an additional day per year for each completed years’ service, up to five years Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a supervisor, you will provide a high quality, customer and quality focused service through the supervision of a team of skilled trade operatives delivering a range of contracted services for and behalf the London Borough of Hounslow You will oversee and supervise trade operatives and offer guidance where necessary to support those in the field and in supervisory/managerial positions. You will be part of a team of supervisors that delivers exceptional performance through a team of engaged and high performing employees. To always understand and comply with all Health and safety regulations and company policies. Key Responsibilities include: Effectively supervise a team of skilled trade operatives offering support and guidance where needed, ensuring work activity is completed on time. To ensure a high standard of work is always carried out by the in-house team and external contractors through regular site visits. Conduct regular one to one meetings with operatives to discuss performance, development, share feedback and check-in on wellbeing. Manage any performance conduct or absence issues in accordance with Company policy and procedures. Identify opportunities to enhance operational performance and customer excellence through continuous improvement of processes, procedures and systems. To work with other areas within the business and effectively allocate and schedule labour where it is most needed. Responsible for a company vehicle that transports tools and materials which includes regular vehicle checks on company vans and services and maintenance of own vehicles used for work including driving licenses and business vehicle insurances. Responsible for ensuring operatives’ company vehicles are clean and maintained in accordance with Fleet requirements. Ensure accurate and timely completion of all paperwork/electronic updates including timesheets within agreed timescales. . To display a high level of customer care when dealing with enquiries from tenants and leaseholders and contribute positively towards a high-quality customer focused service. To always ensure the safety of oneself and others by working within the councils Health and Safety policy and procedures associated with repair and planned works. To implement and work within a CDM controlled/monitored site. These duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the company, commensurate with the grading of the post, without changing the general character of the post. Able to drive and hold a full driving licence. To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose. Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil the requirements of your role. Provide operational support across various workstreams, ensuring resources are deployed effectively to meet changing business needs. Collaborate with cross-functional teams to maintain service continuity and achieve organisational objectives. Adapt to shifting priorities and contribute to projects outside the primary remit when required. Education & Qualifications desirable: Apprenticeship / City & Guilds / NVQ 2-3 equivalent relevant experience. Must have at least 2 years’ experience in a supervisory or management role. Working knowledge of statutory legislation with regards to health & safety and to understand the need to follow rigorous risk assessment and method statement procedures. Previous experience of working in a Social Housing Repairs environment is desirable. Good level of numeracy, literacy, written, oral and communication skills Experience of working within a customer facing role, delivering a outstanding customer experience Full UK driving license Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Join Gilmartins as an Elite Operative – Earn £50,000 Basic Plasterer & Decorator Working across North West London. We Are Building the Best Trade Team in Social Housing Repairs Gilmartins is expanding — and we are looking for the very best operatives in the industry to join us as an Elite Operative. This is not just another trade role. This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership. We are recruiting experienced, high-performing operatives across North West London properties are in Barnet, Harrow, Camden, Ealing, Wembley, Hounslow, Westminster and Hammersmith - (must be willing to work in all areas) in the following trade: ·Plasterer (patch and some larger areas)willing to do painting & decorating, mould wash, re-pointing andideally basic carpentry. £50,000 BASIC SALARY We are offering: • £50,000 basic salary, • Permanent, full-time employment, monthly pay, • Company van & fuel card for business use only (no personal use permitted), • PDA & branded uniform, • Long-term job security with stable, local workstreams, • Career progression opportunities What Makes a Gilmartins Elite Operative Different? We are looking for operatives who: • Take pride in delivering high-quality work, • Deliver excellent customer service, • Complete jobs right first time, • Work professionally and safely at all times, • Communicate effectively with tenants and office teams, • Support and mentor other operatives, • Maintain excellent attendance and timekeeping, • Respect company vehicles, materials, and equipment, • Represent the business professionally every day This Role Is NOT for Everyone The Elite Operative role comes with high standards, accountability, and responsibility. Successful applicants will be expected to: Consistently achieve strong KPI performance Maintain excellent quality inspection scores Demonstrate outstanding reliability and timekeeping Keep van stock organised and controlled Maintain a clean and professional vehicleFollow all health & safety and asbestos procedures Use technology and PDAs correctly Work independently with minimal supervision Take ownership of jobs from start to finish Experience Required Applicants must have: • Proven experience within social housing reactive maintenance, • Relevant trade qualifications where applicable, • Full manual driving licence – no automatic vans available, • Strong communication skills, • Experience working in occupied properties, • Ability to work under pressure and manage workloads effectively Why Join Gilmartins? At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business — and we reward the best accordingly. We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance. If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you. Apply Today Positions are limited and we are looking to hire immediately for the right candidates. Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded

Multi -Trade Carpenter ( Fixed Term Contract ) Based in Feltham Full Time £41,491 + van & fuel card (Pro Rata ) 40 Hours – Mon -Friday 7.30am – 4.00pm About The Role;- As a Carpenter ou will provide high quality, customer and quality focused service, delivering carpentry works within our residential services department in and around the London Borough of Hounslow. Key Responsibilities and Duties: To carry out a range of carpentry and multi trade works including but not limited to all wet trades including plastering, carpentry, decorating both externally and internally and tiling, using schedule of rates. To have the multi skills knowledge and skills competency in order to complete full repairs and maintenance service to a high specification quality standard using contract specifications. To have the ability to plan each job and ensure the required materials are available to ensure the work is completed to schedule. Working to maintain the current achievement of 100% customer satisfaction. To perform all the duties associated with a fully qualified Multi Trade Engineer To always understand and comply with all Health and safety regulations and company policies To display a high level of customer care when dealing with tenants and leaseholders and contribute positively towards a high-quality customer focused service. To promote customer satisfaction by working in a clean and tidy manner ensuring minimal disruption to residents during the course of a repair. To ensure all tools and materials and any associated debris are removed from sites following repairs and homes and communal areas left in a clean and tidy state. Education & Qualifications Required: Apprenticeship / City & Guilds/ NVQ 2-3 qualification or equivalent relevant experience. Previous Experience and Skills Required: Full, clean driving licence Previous experience as a Multi skilled Tradesperson or Carpenter Previous experience of working in a Social Housing environment is desirable. Good level of numeracy, literacy, written, oral and communication skills Previous experience of an out of hours emergency make safe service. In return Lampton Group will offer you 23 days holiday allowance, plus bank holidays Free gym membership Lampton Rewards - discounts and offers from top brands and services EE rewards - 20% off phone, sim and mobile broadband Enhanced Maternity and Paternity leave Pension Scheme Staff wellbeing services, including access to online GP, occupational health and EAP Flu Jabs Eye care vouchers and support towards glasses Cycle to work scheme Electric Car salary sacrifice scheme We offer annual pay reviews and incremental pay increases Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised. About Lampton Services Lampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

We're looking for a kind, compassionate and resilient specialist Support workers to join our Mental Health Social Care Service in Ealing. £31,593.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. The working pattern for this role Includes: a mixture of early shifts (7:30am-3:30pm or 8am-4pm) and late shifts (2pm-10pm), including weekends, usually around two full weekends per month. What you'll do: Build supportive, trusting relationships with young people and provide psychologically and emotionally informed support, maintaining a calm, consistent and professional presence at all times. Take the lead on keywork for young people with more complex mental health needs, using creative and reflective approaches to help them achieve their support and recovery goals. Proactively contribute to risk assessment and safety planning, supporting positive risk-taking while ensuring appropriate escalation through safeguarding and clinical pathways when concerns arise. Work collaboratively with young people to co-produce their support and risk plans, ensuring their voice, choice and agency are central to all decision-making. * Provide practical and enabling support around daily living activities - including budgeting, cooking, self-care, routines, attending appointments, and developing community links. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Strong advocate for young people - able to confidently represent their views and best interests in multi-agency and community settings. Deeply values co-production - works in genuine partnership with young people to ensure support is personalised and meaningful. * Strong understanding of how trauma, adversity and systemic inequalities can shape a young person's experiences, behaviour and mental health. What you'll bring: Essential: Significant experience supporting young people or adults with complex mental health needs, ideally in hospital discharge, step-down or supported accommodation settings. Strong understanding of risk assessment, safety planning and safeguarding, with confidence to escalate concerns appropriately. Desirable: Level 3 (or above) qualification in Health & Social Care, Psychology, Mental Health, or related field, or equivalent professional training. Experience contributing to multi-disciplinary meetings such as ward rounds, discharge planning or CPA reviews. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full Job description on our website

Waking Night Support Workers We're looking for a kind, compassionate and resilient Waking Night Support Workers to join our Mental Health Social Care Service in Ealing. £23,088.00 per annum, working 30 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package. This is a Waking Night role working to support young people throughout the night at the service. The working pattern for this role Includes: three 10-hour night shifts per week, with shift times varying between 9:30pm-7:30am and 10pm-8am. What you'll do: - Building supportive, trusting relationships with young people and creating a positive atmosphere - Working proactively with other members of the team to handle the service caseload and administrative responsibilities - Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals - Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking' - Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine - Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene - Assisting in the recording and reporting of customer incidents - Managing referrals, completing assessments and obtaining and maintaining all relevant paperwork This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Ability to advocate for young people in different professional and community spaces - Values working collaboratively with young people to ensure the service best meets their needs. - An understanding of peoples' contexts and how this might be impacting them their lives and mental health - Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress. What you'll bring: Essential: - Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges. Desirable: - Experience working in complex mental health environments About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full Job description

Role: Caretaker Location: Harrow (Various Housing Estates across the Borough - dependent on Line Manager) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary - 4 months initially, with potential to extend Hours: 40 hours per week, Monday to Friday Work Style: Field-based, working across housing estates throughout the London Borough of Harrow Hourly Rate: £16.71 per hour PAYE Please note: A valid UK driving licence are required for this role. Pertemps Recruitment Partnership is recruiting for an experienced Caretaker to join the Housing Resident Services Team at the London Borough of Harrow. This is an excellent opportunity to contribute to the delivery of a high-quality, customer-focused estate service, ensuring communal housing areas are clean, safe and well maintained for residents. Working as part of the Estate Services team, you will play a key role in maintaining the Council's housing estates, providing an efficient and reliable caretaking service that enhances the living environment for tenants, leaseholders and residents. Key Duties: Ensure all communal internal and external areas of housing buildings and estates are clean, tidy and safe. Carry out routine cleaning of communal areas, including stairwells, corridors, entrances and shared facilities. Inspect communal lighting, replace light bulbs where appropriate and adjust time clocks when required. Check the operation of communal door entry systems and report faults promptly. Help maintain a safe environment by identifying and reporting health and safety hazards or maintenance issues. Assist with the preparation and checking of community centres, including setting out tables and chairs and checking heating, hot water and fire safety equipment. Work flexibly across the borough and support colleagues to ensure the continued delivery of high-quality estate services.Candidate Profile: Experience working within estate services, housing, cleaning, grounds maintenance or a similar environment. Knowledge of cleaning techniques and safe working practices. General handyperson skills with an understanding of basic repair and maintenance issues. Practical experience of building cleaning and grounds maintenance. Ability to work independently and use initiative to manage workloads effectively. Excellent customer service skills with experience dealing with members of the public in a courteous and professional manner. Manual dexterity and the ability to undertake the physical duties associated with the role. Basic literacy and numeracy skills.About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

Title: Plasterer Location: North London Salary: £37,445 - £39,415 Working hours/pattern: 40 hours per week between 8am – 6pm. Requirements: Experience Previously worked in a social housing or local authority environment Relevant NVQ2 qualification or equivalent trade experienceDriving A full UK manual driving licence (you will provided with your own Metworks van for working hours). A minimum of one year of significant driving experience. (MTVH reserves the right to withdraw an offer of employment if company fleet policy is unable to secure adequate insurance.)Please refer to the full job description before applying. Why work for us? We offer: Competitive salary 29 days annual leave, plus bank holidays, plus the option to buy or sell up to 5 days. Up to 9% matched pension contribution Health Cash Plan and Life Assurance Scheme (3x your salary) Many more excellent benefits and opportunities (Full details can be found below). To meet our commitment to providing safe, high quality services to our customers we will complete a standard level background check with the Disclosure and Barring service, once an offer of employment is made. As standard you will be added to the DBS updating service with a new check being carried out on a 3 yearly basis. The cost of a DBS will be paid for by the organisation. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Role: Compliance Coordinator Location: Working onsite, Forward Drive, Harrow, Middlesex, HA3 8NT Pay: £18.22 per hour PAYE or £23.71 per hour Umbrella Contract: Ongoing temporary assignment The London Borough of Harrow is seeking a proactive and detail driven Compliance Coordinator to support the Housing & Regeneration division. This onsite role is ideal for someone who thrives in a structured environment, enjoys coordinating compliance activity, and is confident working with multiple stakeholders across a busy service. About the Role: As a Compliance Coordinator, you will play a key part in ensuring that housing related compliance processes are delivered accurately, efficiently, and in line with statutory and organisational requirements. You'll support officers, maintain essential records, and help keep the division running smoothly. Key Responsibilities: Compliance monitoring - Support the coordination of compliance checks across Housing & Regeneration. Data management - Maintain accurate records, logs, and compliance documentation. Reporting - Assist with preparing reports, summaries, and updates for managers and stakeholders. Stakeholder coordination - Liaise with internal teams, contractors, and external partners to ensure compliance actions are completed. Administrative support - Provide general administrative and organisational support to the wider team.Skills & Experience Required: Experience in compliance or coordination within housing, regeneration, or a similar regulatory environment. Strong organisational skills with excellent attention to detail. Confidence working onsite in a fast paced local authority setting. Good communication skills and ability to work with multiple stakeholders.About Us: For nearly 60 years, Pertemps Recruitment Partnership has excelled in providing both permanent and temporary staffing solutions. Recognized as one of The Sunday Times' Best 100 Companies to Work For, we pride ourselves on delivering personalized recruitment services. As an accredited 'Investor in People,' we focus on nurturing career progression and long-term relationships with our employees. Harrow Council stands as one of London's most diverse and culturally vibrant boroughs, ranking 12th largest in the city. Located just 10 miles from the heart of London, Harrow offers excellent transport connections via the Metropolitan Line, Watford DC Line, and national rail-providing easy access to the M1, M25, and A406. Important Information: Please note that the personal information you provide may be shared with Cifas to prevent fraud and other unlawful conduct. If misconduct is identified, this may result in the denial of services or employment. Your personal details will also be used to verify your identity. For more information about how your data is handled and your rights, please visit (url removed)

Site Manager - Planned Maintenance Location - Ealing Project: LB of Ealing contract - external works Salary: Up to £60k + car allowance + fuel card (can use for personal use) Must have your own car We are looking for an experienced Site Manager to join a well-known and highly respected main contractor, delivering a long-term programme of refurbishment works across the London Borough of Ealing. This is an excellent opportunity to secure around 3 years of consistent work on a prestigious contract, managing multiple occupied residential properties across the borough. The Role You will be responsible for overseeing refurbishment works on scattered occupied properties, ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards. Scope of Works External Wall Insulation (EWI) Roof replacements Window replacements Concrete repairs Requirements Proven experience as a Site Manager delivering planned maintenance or refurbishment projects. Experience managing occupied residential properties is highly desirable. Strong knowledge of health & safety and quality management. Excellent communication and organisational skills. Valid SMSTS, CSCS and First Aid qualifications. Own vehicle is essential due to the nature of the scattered sites. What's on Offer? £60,000 basic salary Car allowance Fully expensed fuel card (including personal use) Approximately 3 years of secured work on a long-term framework Opportunity to join one of the industry's most respected main contractors Stable, long-term career with an established business and ongoing pipeline of work If you're an experienced Site Manager looking for long-term security with a leading contractor on a high-profile social housing refurbishment programme, we'd love to hear from you

Graduate Quantity Surveyor Ealing, West London | Permanent | Excellent Salary + Outstanding Package Are you a Graduate Quantity Surveyor looking to kick-start your career with a leading main contractor? This is an outstanding opportunity to join an established commercial team delivering a long-term Social Housing Decarbonisation Fund (SHDF) framework across Ealing. With a secure pipeline of work, experienced mentors and genuine career progression, this is the perfect role for an ambitious Graduate QS looking to develop into a fully-fledged Quantity Surveyor. The Role Working alongside experienced Commercial Managers and Senior Quantity Surveyors, you'll gain exposure to all aspects of commercial management on occupied social housing refurbishment projects, including: Cost reporting and budget control Procurement of subcontractors and materials Valuations and payment applications Variations and change management Subcontractor accounts Site measurements and commercial reporting Client and supply chain liaison You'll be involved in delivering SHDF retrofit works including external wall insulation, roofing, windows, doors and energy efficiency improvements, gaining invaluable experience on one of London's most successful social housing frameworks. About You Degree qualified in Quantity Surveying (or due to graduate this year) Placement or work experience within construction is advantageous Passionate about building a long-term commercial career Strong communication and organisational skills Full UK driving licence preferred What's on Offer? Generous salary with regular reviews Car allowance and fuel card Excellent benefits package Long-term, secured framework with years of work ahead Structured training and mentoring from experienced Commercial Managers and Senior Quantity Surveyors Genuine career progression from Graduate QS to Assistant QS, Quantity Surveyor and beyond * Opportunity to join a highly respected main contractor with an excellent reputation for developing and retaining its people This is an excellent opportunity for a motivated Graduate Quantity Surveyor to join a thriving commercial team, gain hands-on experience on a prestigious SHDF framework, and build a long-term career with a business that genuinely invests in its people. Apply today or contact Sarah Taylor at Velocity Recruitment for a confidential discussion

F&B Supervisor - Relocation to Malta is required Private Members' Club | Front of House Leadership | €19,200 - €20,400 KEY DETAILS Location: Malta Compensation: €19,200-€20,400 per annum plus service charge and benefits package Reports to: F&B Manager Contract: Permanent | Full Time Schedule: 40 hours per week, plus overtime Start: End September 2026 Eligibility: European citizenship (EU passport) is essential. Sponsorship is not available. Relocation: Accommodation is not provided. Relocation costs are not covered. PLEASE READ BEFORE APPLYING This role requires European citizenship or a valid EU passport. Applications requiring visa sponsorship cannot be progressed. No accommodation is offered. You must arrange and fund your own housing in Malta. No relocation assistance or relocation costs are provided. OVERVIEW SATAYA is representing a private members' club opening in Malta in autumn 2026.The club combines seasonal Mediterranean dining, a dedicated cocktail programme and cultural events in a space designed for members to meet, work and spend time. It is being developed by an established hospitality group with a strong record of delivering at quality. If you are an EU national currently working in UK hospitality and thinking about moving back towards the Mediterranean, this is worth a look. Year-round sun, a shorter commute home, and a founding-team role in a serious new opening. The F&B Supervisor is the person holding the room together during service. You read pace before it becomes a problem, you know which table needs you and which needs to be left alone, and you can motivate a floor team through a difficult Saturday without raising your voice. As a pre-opening role, you will help build the service culture rather than inherit one. SCOPE OF ROLE 1) Service Operations Oversee daily service operations, supporting the F&B Manager in delivering a consistent member experience. Monitor pace, coverage and quality throughout service, intervening early where needed. Take ownership of the room in the F&B Manager's absence. 2) Team Leadership Manage and motivate the floor team, running briefings that are purposeful rather than routine. Support training and the embedding of service standards across a newly formed team. Assist with scheduling and shift coverage. 3) Standards & Coordination Uphold presentation, sequencing and hygiene standards across every service. Liaise with kitchen and bar leadership to protect flow and resolve issues before they reach the member. IDEAL CANDIDATE PROFILE European citizenship or EU passport - essential. Sponsorship is not available. Proven supervisory experience within fine dining, a members' club or a high-end quality-led restaurant environment. A track record of meaningful tenure, showing commitment and progression rather than frequent moves. Confident leading and developing a team, with the presence to set and hold standards. Warm and genuinely guest-oriented, with strong judgement about when to step in. Calm and adaptable under pressure, particularly through a pre-opening period. Able to relocate to Malta independently, funding your own move and accommodation. WHY THIS OPPORTUNITY A founding-team appointment with real influence over how the floor operates. Structured training and development, with clear progression toward F&B management. Benefits include health insurance, 10% group discount, birthday voucher and an employee referral scheme, plus service charge. International opportunities through the group's wider hospitality network. SATAYA represents this search on behalf of our confidential client. The client is not named at this stage. Full details of the venue and package will be shared with shortlisted candidates. If you have not received a response within two weeks, please consider your application unsuccessful at this time. New roles across private members' clubs, landmark hotels and private estates are released regularly. Web: sataya.co LinkedIn: sataya-collection Instagram: @sataya.collection TPBN1_UKCT

Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: · Lead and manage the performance of Customer Service, Operations Coordinators and office staff. · Set team priorities and allocate workloads to meet operational targets. · Manage office rotas and ensure adequate cover during absences and peak periods. · Conduct one-to-ones, appraisals, performance reviews and team meetings. · Monitor attendance, compliance and adherence to company procedures. · Coach and develop staff to deliver excellent customer service and operational performance. · Foster a positive, accountable and collaborative team culture. · Ensure high standards of customer communication across phone, email and resident updates. · Handle escalated complaints and complex customer issues, driving effective resolutions. · Monitor customer feedback and identify opportunities for service improvement. · Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. · Ensure jobs are accurately scheduled, prioritised and completed within service standards. · Monitor engineer diaries, workloads, overdue jobs and follow-on works. · Liaise with engineers, subcontractors and internal teams to minimise delays. · Oversee purchase orders, parts management and job completion processes. · Support emergency response planning and operational continuity. · Produce and analyse performance reports, KPIs and operational dashboards. · Identify trends and implement actions to improve service delivery and efficiency. · Present performance updates and recommendations to management. · Support client meetings, KPI reviews and contract reporting. · Ensure compliance with client requirements and contractual standards. · Support the mobilisation of new contracts and operational processes. · Monitor costs, expenditure and purchasing to support budget control. · Identify cost-saving opportunities and operational efficiencies. · Lead continuous improvement initiatives and implement best practices. · Develop and maintain procedures, templates and operational documentation. · Ensure compliance with GDPR, safeguarding, company policies and quality standards. · Support internal, client and ISO audits, maintaining accurate records. · Identify, manage and escalate operational risks and compliance issues. · Build strong relationships with clients, managers, engineers and support teams. · Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. · Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: · Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. · Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. · Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. · Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. · Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. · Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. · Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. · Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. · Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. · High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. · Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. · A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on one of their long standing contracts in Harrow. This is a retrofit scheme including EWI, Ventilation work to tenanted properties. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The salary is £30-34k plus 3k car allowance and mileage plus other benefits including 10% discretionary company bonus at Christmas. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion

All further communication regarding your application, including any invite to interview and, if relevant, details of any formal offer/contract, will be done by email.

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