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Commercial Accounts & Operations ManagerLocation: HarrowSalary: £35,000 - £40,000 per yearJob type: Full-time, permanentBridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression!Responsibilities of the Commercial Accounts & Operations Manager:Build and maintain strong relationships with commercial clients and key stakeholders.Act as the primary contact for client enquiries, service reviews, complaints and escalations.Identify opportunities to improve client satisfaction, retention and business growth.Manage commercial enquiries from initial enquiry through to quotation and completion.Prepare accurate quotations, proposals and tender documentation.Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion.Identify opportunities for additional services, maintenance contracts and system upgrades.Coordinate reactive, planned and project work to meet client requirements and service levels.Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery.Monitor work progress, resolve delays and ensure effective communication throughout.Manage commercial projects from planning through to completion, ensuring delivery on time and within budget.Coordinate project plans, documentation, variations and client handovers.Work closely with technical teams to deliver effective and compliant solutions.Translate technical information into clear client communications and proposals.Lead, support and develop B2B office staff, promoting high standards of customer service and performance.Allocate workloads, conduct performance reviews and identify training and development needs.Support recruitment, onboarding and team development.Monitor commercial performance, profitability and work in progress.Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained.Support forecasting, reporting and revenue planning.Produce and present performance reports, highlighting trends, risks and improvement opportunities.Drive continuous improvement by enhancing processes, reporting and operational efficiency.Ensure compliance with company procedures, health and safety, quality standards and client requirements.Support audits, risk management and information security requirements.Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers.Requirements of the Commercial Accounts & Operations Manager:Proven managerial, supervisory or team-lead experience in a commercial service delivery environment.Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider.Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry.Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out.Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS).Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms.Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions.Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness.Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses.Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems.Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions.Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota.If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!TPBN1_UKTJ

Commercial Governance & Procurement Manager - Part time - Based close to Watford - £47,000 p.a. pro rata + Benefits \n Do you want to work for a business that has a hugely positive effect on the lives of its customers? \n Do you want to play a key role in the commercial growth and governance of an impressive, market-leading business based near Watford? \n If the answer to these questions is yes, then this could be an ideal role for you! \n We are working closely with an impressive, growing SME who are continuing to expand and develop their operation. We have partnered with this Company for a number of years and know a great deal about the impressive senior leadership team, their care for their people and their ethical approach. \n This is an important role providing commercial oversight across contracts, procurement, governance and the onboarding of new business. You will act as the commercial gatekeeper, ensuring contractual commitments are commercially sound, operationally deliverable and appropriately risk assessed. \n You will also manage the Onboarding Coordinator, ensuring new business is effectively mobilised and that appropriate processes, documentation and compliance requirements are followed. \n Your responsibilities will include: \n\n • Reviewing and assessing client, framework and principal contracts before acceptance.\n, • Assessing commercial viability, profitability, contractual obligations, SLAs, payment terms and liabilities.\n, • Determining whether contracts can be operationally delivered.\n, • Identifying and escalating commercial, operational or contractual risks.\n, • Working closely with Finance, Operations and Business Development to obtain appropriate sign-off.\n, • Supporting the development of commercial governance and procurement processes.\n, • Managing, supporting and developing the Onboarding Coordinator.\n, • Driving improvements across contract review, onboarding and mobilisation.\n\n The successful candidate is likely to have experience within commercial governance, procurement, contract management or a similar environment, together with strong commercial judgement and business acumen. \n You will need to be a confident communicator and negotiator, comfortable working independently and able to remain calm and pragmatic in a fast-paced environment. \n This is an excellent opportunity for someone looking for a senior commercial role with genuine responsibility and influence, whilst retaining a strong work-life balance. \n . \n If you are interested, please get in touch or send your CV ASAP as recruitment for this job opportunity is moving swiftly. \n . \n We do our best to reply to EVERY application! \n We have been candidates too and we work hard to treat you in the same way that we would want to be treated. Therefore, we try not to rely on a generic advert disclaimer as this is something that is important for us and the businesses we partner with. \n Given the high volume of responses we receive from the combination of job boards, social media and other sources and despite our best efforts, many of our responses will be via email as we simply can’t call every application - We know that may not quite be what you want to hear but we hope you’ll understand and that you like our approach. \n We work with great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us, our clients and ultimately the businesses we all work with stronger, more creative and better at what we do. \n Short-listed candidates will obviously be contacted for this specific role and, regardless of the outcome of this process, feel free to utilise the 'job seeker resources’ on our website. \n

Position Overview \n As a comprehensive workplace manager, you will be responsible for establishing the administrative system for large‑scale integrated workplaces, leading team management, and conducting in‑depth alignment with corporate headquarters administration. \n \n Application Scope \n This role applies to large‑scale integrated workplaces (headcount ≥ 50) or regional administrative lead positions. Incumbents are expected to undertake team management, budget decision‑making and strategic planning responsibilities. \n \n Key Responsibilities \n 1.1 Workplace Operation Strategy & Management \n 1）Formulate regional workplace operation strategies, drive continuous improvement of office environment and employee experience upgrade. \n 2）Build regional 5S management system and develop reusable management standards. \n 3）Plan annual activity calendar and oversee delivery of regional cultural events. \n 4）Establish reception service standards and coordinate cross‑regional high‑profile receptions. \n 5）Take overall charge of regional EHS compliance management and develop emergency response frameworks. \n 1.2 Expense & Budget Oversight \n 1）Lead preparation and review of regional administrative budgets, and take accountability for regional budget outcomes. \n 2）Approve regional expense disbursements, monitor compliance risks and identify cost‑saving & efficiency‑improvement opportunities. \n 3）Collaborate with headquarters to deliver regional cost optimization and maintain healthy overall expense performance. \n 4）Oversee payments to regional vendors, control payment schedules and leverage payment terms to optimize cash flow. \n 1.3 Asset Management Oversight \n 1）Establish regional asset management policy framework to guarantee consistency between asset records and physical inventory. \n 2）Approve major vehicle procurement and disposal proposals, and optimize allocation of regional vehicle resources. \n 3）Align with headquarters asset policies, and supervise regional asset inventory and disposal activities. \n 1.4 Vendor Management \n 1）Participate in headquarters‑level vendor framework negotiations to optimize regional supply chain. \n 2）Manage relationships with key regional vendors and drive continuous service improvement. \n 3）Develop regional vendor tier‑based management system to iteratively optimize supply‑chain structure. \n 4）Review and approve proposals for regional vendor onboarding and offboarding. \n 1.5 Regional Workplace Construction & Standardization \n 1）Develop strategies for launching new country‑level workplaces, align with headquarters resources to ensure standardized implementation. \n 2）Contribute to headquarters administrative standard formulation, and supervise regional training and compliance execution. \n 3）Facilitate experience sharing and methodology accumulation across regional workplaces. \n 1.6 Visa & Expat Assignment Support \n 1）Build regional support framework for expatriate employees, coordinate resources to guarantee smooth on‑landing for assignees. \n 2）Collaborate with headquarters Administration and HR teams to continuously enhance regional expatriate support solutions. \n 1.7 Onboarding & Offboarding Administrative Support \n 1）Establish standardized SOPs for regional employee onboarding and offboarding administrative support to deliver seamless employee experience and efficient handover. \n 1.8 Digital‑enabled Administrative Service \n 1）Lead promotion and operation of regional administrative service platforms to advance digitalization of local administrative services. \n 2）Consolidate regional system requirements and partner with headquarters Administration to iterate platform functionalities. \n 1.9 Communication & IT Infrastructure Support \n 1）Develop regional communication and IT infrastructure operation strategies to ensure stable connectivity of office networks and communication facilities. \n 2）Participate in formulation and optimization of regional IT support solutions. \n 1.10 Team Management \n 3）Directly manage administrative teams including Supervisors and Specialists, covering recruitment & selection, performance management and talent development. \n 4）Drive cross‑department collaboration within the region, represent the administrative function in business decision‑making and major project governance. \n 5）Maintain close alignment with headquarters Administration, and contribute to headquarters administrative decision‑making and system building. \n 6）Set up regional administrative talent pipeline development mechanisms. \n \n \n Education & Professional Experience \n 1. Bachelor’s degree or above, major in Administration Management, Business Administration, Human Resources or related disciplines is preferred. \n 1. 5‑8 years or above working experience in administration, operation or relevant fields, with minimum 2 years of people‑management experience. \n 1. Prior experience in multinational enterprises or cross‑cultural management is a plus. \n Core Competencies \n 1. Strategic Thinking: Systematic mindset, capable of contributing to headquarters standard‑setting and providing professional judgment for regional matters. \n 1. Business Acumen: Take ownership of regional administrative budget performance; proactively identify cost‑reduction and efficiency‑gain opportunities. \n 1. Organizational Influence: Direct‑line team management capability, with proven track record in talent selection, development and performance management. \n 1. Cross‑cultural Communication: Deliver effective communication across cultures and hierarchy levels, and manage complex stakeholder relationships. \n 1. Risk Anticipation: Foresee potential risks, formulate contingency plans and resolve regional issues in a systematic manner. \n Language & Qualifications \n 1. Fluent in English or local language for high‑level business communication and negotiation. \n 1. Possess a valid local driving license. \n \n Next steps: \n To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. \n For more information on how we process your personal data, please see: https://www.xpeng.com/policy \n \n As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. \n \n We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. \n \n Our Commitment to Diversity and Inclusion: \n At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

Your role in the JoJo story Department: Quality, Tech and Compliance Reports to: Technical Manager You will be responsible for the quality and compliance of selected ranges we produce under the JoJo brand. You will own key departments and suppliers and will cover development from initial research to production deliver. You will manage and coordinate response as required to customer queries and complaints, bringing to a satisfactory close. You will ensuring the technical department delivers to schedule and to the standard required. Ranges covered will include childrenswear; baby & childrens nursery products and toys; and womens and maternity wear as required for business needs. This position is offered as a fixed-term contract until 14/03/2027. A peek into your daily adventures: Understand the goals of our Technical Strategy and considers implementation in their own areas. Technical Documentation Ensures technical workbooks and associated paperwork is filed and trackers are updated inline with agreed system. Ensures accuracy of specification sheets and grading at issuing, with aim to drive a right first-time fitting approach. Conducts and documents appropriate risk assessments inline with agreed standards, ensures supplier is clear on product safety requirements. Ensure required warnings and information is in place on labelling & packaging to ensure compliance with appropriate legislative requirements." Product Development and Critical Path Drives the fit session ensuring product is properly assessed for excellence of make and fit, clear comments are recorded, and the final product sealed meets the specification. Attending team production meetings to ensure Critical Path is on track for own product areas and those covered by more junior techs. Alert Technical Manager on any risks to delivery. Assess failed test reports on our testing platform, determines commercial approval or recommend further action required. Ensures products are compliant to hazardous chemical policies, risk assessing and testing as appropriate. Ensures suppliers are clear on and working inline with Technical Handbooks and Technical Policies. Product Knowledge Demonstrates a core understanding of different fabrics, materials types and trims, and testing procedures. Understands application on final product, suitability for final product and user. Can make recommendation at issuing and during product development. Maintains fabric library, ensures consistency across suppliers. Drive block & grading reviews to ensure excellence of fit across the sizes inline with our customer and brand. Makes informed decisions on updates, cascading to suppliers and other techs as appropriate. Utilises tools such as reviews, store feedback and returns reports to identify issues and action change. Monitors changes to standards and regulations on own products. Alerts Technical Manager to any changes that may impact or affect JoJo product groups Supplier and Factory Management Ensures effective onboarding of a new supplier; ensures the agreed processes are followed, the supplier is clear on expectations and they meet the minimum requirements of our technical standards. All trackers are up to date. All new factories to be approved by Technical Manager prior to PO's being placed. Travels to our factories, and conducts virtual visits to assess technical capabilities and their suitability to JoJo requirements, make recommendations to improve feeding back to buying and technical. Builds good working relationship with key suppliers through general contact, product specific communication, and has good working knowledge of their quality management processes and capabilities. Skills that make you shine: Experience working with toys and footwear is desirable but not essential. Work effectively with E&S to ensure effective cross over of goals, targets and communication. Ensures any green claims or claims on sustainability can be traced and evidenced. Supports Sustainability team as appropriate and required on supplier queries. Supports Ethical team as appropriate and required on supplier queries, working collaboratively on agreed ways of working for onboarding and maintenance. Consciously aiming to improve our environmental impact in own department, actively engaging with suppliers as required to identify areas of improvement and working with sustainability team and buying to see changes through" Understands Customer Service and QC operations. Supports resolutions of issues as required, either directly or via the Senior Technologist and Technical Manager. Travels as required to the DC to check stock. Support more junior members of the team, be proactive in approach and look for opportunities to improve product and processes. Represents JoJo externally on behalf of Technical at meetings or events, feeding back to Technical Team. Just to give you a taste of our culture, well be looking for you to: Be a brand ambassador, safeguarding our values and ethos. Demonstrate honesty and respect in every interaction. Foster collaboration and open, active listening Take ownership of all aspects of the role. Perks and Benefits: Hybrid Working - up to 3 days in our Battersea Office Enjoy 25 days' annual leave plus all bank holidays Extra day of annual leave for each year youre with us, up to 38 days. Is it your birthday? Take it off and celebrate! Helping plan for the future - enhanced pension scheme. Get on the move - cycle to work scheme. Financial wellbeing app - pay yourself 40% of your earned wages whenever you want. Saving scheme with Smart Money Cymru. Flexible work options. Enjoy fabulous social events. Give back with volunteer days to support our communities. Prioritise your well-being with our Health and Wellbeing hub. Specsavers voucher Get a free sight test and contribution towards glasses (T & Cs) apply. We love our products! Enjoy: 40% off JoJo branded lines 25% off full-price NEXT products 10% off NEXT Beauty products Up to 10%off most branded products Embrace an Its up to you learning environment with ongoing training and development opportunities. Your furry friend doesnt have to stay at home our offices are dog friendly for friendly pooches. Want to know more about JoJo? We make happy and helpful clothes and products that let children be children in all their silly, messy, adventurous, noisy, imaginative joy. But were not just about selling products; were about creating a warm, community-centric environment for our employees and our customers. From 39 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of childrens clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds. As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers. We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential. TPBN1_UKTJ

Job Title: Reception Supervisor Location: Watford, Hertfordshire Position Type: Full-Time, Permanent Salary: Competitive + Industry-Leading Benefits The Role We are seeking a welcoming, professional, and guest-focused Reception Supervisor to join an ultra-professional Front of House team. In this key leadership role, you will work closely with the Reception Manager to oversee day-to-day desk operations, drive service excellence, and mentor the front desk team to deliver unforgettable guest experiences. Key Responsibilities: Team Leadership: Supervise front desk staff, monitor performance, and lead by example to encourage exceptional guest care. Operational Excellence: Oversee daily Front of House tasks, ensure compliance with brand standards, and manage smooth guest check-ins and check-outs. Training & Development: Support ongoing team training, coaching, and onboarding to nurture talent within the department. Guest Experience: Act as a central point of contact for guest inquiries, ensuring every visitor enjoys a seamless, warm, and memorable stay. Departmental Support: Work directly alongside the Reception Manager to maintain high operational standards across the entire department. What We Are Looking For Essential Experience: Proven background in hotel reception within a high-standard or luxury hospitality environment. Core Skills: Outstanding communication, strong organizational abilities, and a natural aptitude for guest service. Leadership Qualities: A friendly, approachable nature with the ability to inspire, motivate, and guide a team. Work Ethic: High attention to detail, strong problem-solving skills, and a passion for going above and beyond. Whats on Offer Working for a high-profile, family-run luxury venue comes with exceptional perks, including: Facility Access: Use of on-site award-winning spa, championship golf course, and health club/gym facilities. Meals & Transport: Free meal provided on shift in the staff canteen, plus a subsidised shuttle bus running directly from Watford town centre. Discounts: Generous staff discounts for you, your friends, and family on hotel stays, dining, and amenities. Relocation Support: Subsidised staff accommodation available if required. Career Growth: A structured pathway to progress your career within a prestigious 5-star hospitality environment. How to Apply If you are an experienced hospitality professional ready to step into a supervisor role at a world-class venue, we would love to hear from you. Submit your CV today for immediate consideration. TPBN1_UKTJ

Field Based (covering the Southeast of England) Competitive Salary + Company Van + Bonus + Benefits Are you highly ambitious and driven, eager to make an impact? This is an exciting opportunity to work with heating merchants and installers to expand the reach of our innovative renewable solutions. Whats In It For You? Daikin UK care about what we do and who helps us to do it, so we put great emphasis on rewarding our employees every step of the way. This includes: Highly competitive bonus 7% contribution towards your pension Comprehensive private medical and personal accident insurance plans Investment in your training and development to encourage and support your career progression within the company What Will You Be Doing? Develop and execute an effective business plan to expand and grow our ASHP installer network . Adopting highly personable skills, to identify and engage with potential new installers, promoting the advantages of becoming a Daikin installer . Pro-active prospecting by hosting industry breakfast meetings and attending trade show events with our Daikin Sales Van . Nurture new installers by collaborating with the Residential Hub & Technical Training teams to ensure a smooth onboarding journey. About You: Confident, ambitious and self-motivated to build relationships. Excellent ability at influencing early stages , in order to build a solid pipeline of new installers across the region , by showcasing the benefits of partnering with Daikin. A basic understanding of air source heat pumps and the wider heating industry , would be highly advantageous. Flexible and dependable individual, willing to travel across the region, as required daily. Your Interview Journey: Interview 1: Introduction and Exploration Call With: Your Daikin Recruitment Business Partner Purpose: For you to get the lowdown on Daikin; who we are, what we do, and what makes us tick. It also provides us with an opportunity to understand your experiences, motivations, and personality. Interview 2: Introductory Meeting With: Hiring Manager Purpose: In person meeting as an introduction to one another, learn more about your background and talk through the scope of the role in more detail to see how this aligns. Interview 3: Structured Interview With: Hiring Manager Purpose: A detailed discussion to explore your work experience and delve into Daikin's operations, focusing on the specifics of the role. About Us: Daikin UK Ltd provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers. Over 100 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology. We are committed to fostering a diverse and inclusive workplace where all employees and applicants are valued and respected. We believe that diversity in our team enhances creativity, innovation, and performance. We welcome applications from individuals of all backgrounds. Join us in creating an environment where everyone can thrive. TPBN1_UKTJ

As our Colleague Experience Product Manager, you will take full end-to-end ownership of critical moments in our employee lifecycle, with your primary initial focus on transforming our Onboarding experience.

Cheqqa is seeking a Customer Success Manager to own onboarding and expand relationships with fintech clients in London, with remote flexibility.

Wickes is seeking a Colleague Experience Product Manager to take full end-to-end ownership of onboarding, transforming the employee lifecycle from discovery to iteration.

Commercial Accounts & Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Commercial Accounts & Operations Manager: · Build and maintain strong relationships with commercial clients and key stakeholders. · Act as the primary contact for client enquiries, service reviews, complaints and escalations. · Identify opportunities to improve client satisfaction, retention and business growth. · Manage commercial enquiries from initial enquiry through to quotation and completion. · Prepare accurate quotations, proposals and tender documentation. · Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion. · Identify opportunities for additional services, maintenance contracts and system upgrades. · Coordinate reactive, planned and project work to meet client requirements and service levels. · Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery. · Monitor work progress, resolve delays and ensure effective communication throughout. · Manage commercial projects from planning through to completion, ensuring delivery on time and within budget. · Coordinate project plans, documentation, variations and client handovers. · Work closely with technical teams to deliver effective and compliant solutions. · Translate technical information into clear client communications and proposals. · Lead, support and develop B2B office staff, promoting high standards of customer service and performance. · Allocate workloads, conduct performance reviews and identify training and development needs. · Support recruitment, onboarding and team development. · Monitor commercial performance, profitability and work in progress. · Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained. · Support forecasting, reporting and revenue planning. · Produce and present performance reports, highlighting trends, risks and improvement opportunities. · Drive continuous improvement by enhancing processes, reporting and operational efficiency. · Ensure compliance with company procedures, health and safety, quality standards and client requirements. · Support audits, risk management and information security requirements. · Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers. Requirements of the Commercial Accounts & Operations Manager: · Proven managerial, supervisory or team-lead experience in a commercial service delivery environment. · Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider. · Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry. · Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out. · Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS). · Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms. · Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions. · Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness. · Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses. · Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems. · Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions. · Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota. If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now

Quality Systems & Implementation Manager (also open to: Supplier Quality Manager / Co-Manufacturing Quality Manager) This isn't a Head of Quality role. There's no team to manage, no strategy to set from a distance. This is a hands-on position for someone who designs quality systems and then personally goes out and implements them with third-party manufacturers. We're recruiting on behalf of a fast-growing FMCG business working with ambitious, founder-led brands and major global names in their category. The team is small, highly skilled, and fast-moving - obsessed with doing things properly rather than ticking boxes. Think of it like being a consultant who happens to be technically excellent. You won't spend your days behind a desk running a system from afar. You'll be on-site with co-manufacturers, embedding the quality standards that mean production runs right the first time - and every time after. The honest version: if you want to write policy and let someone else deliver it, this isn't for you. If you want to build a system and then be the person who makes it work on someone else's production floor, this is one of the most hands-on quality roles you'll find. What you'll actually be doing: Designing quality systems from scratch, then personally implementing them at third-party production sites - not just auditing what's already there Building and maintaining a co-packer and supplier network, auditing and onboarding new production partners Ensuring co-packer processes align with agreed methods of manufacture - catching misalignments before they become batch failures Managing co-packer transitions, ensuring quality standards hold when production moves site Leading root cause investigations when something goes wrong, working directly with co-manufacturers to gather data and implement fixes Being physically present - attending trials, running investigations at co-packer sites, seeing implementation through rather than delegating it Keeping technical documentation current and audit-ready across every production partner What you'll need: Proven experience designing quality systems, not solely auditing existing ones Genuine hands-on implementation background - you're comfortable being the one on-site making change happen, not managing it remotely Strong technical foundation in food/drink quality - HACCP, GMP, and relevant management system standards Confidence working independently across multiple third-party sites Willingness to travel regularly - this is where the job actually happens A problem-solving mindset: when something goes wrong, you already have a hypothesis before anyone asks As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)

Programme Delivery Manager 6 months Pitstone, Hertfordshire £65.00 - £75.00 per hour inside IR35 Description We are seeking an experienced Programme Delivery Manager to lead a major engineering and quality services programme. This is not a traditional project management role. You will be responsible for the successful mobilisation, deployment and ongoing management of a multi-disciplinary engineering team, ensuring customer satisfaction, resource availability, delivery performance and effective programme governance. The role will oversee a team of up to 22 engineers, quality professionals and PMO resources supporting critical aerospace programmes. Key Responsibilities Lead the mobilisation and ramp-up of engineering and quality resources. Manage customer demand, capacity planning and resource forecasting. Act as the primary customer interface for service delivery activities. Coordinate recruitment, onboarding and deployment of resources. Monitor service performance, utilisation and customer satisfaction. Manage programme risks, issues and escalations. Lead weekly and monthly governance reviews. Develop recovery plans for resource gaps, demand increases and delivery issues. Maintain programme reporting, KPIs and performance dashboards. Support commercial discussions, change requests and growth opportunities. Within the first six months, you will: Successfully manage the ramp-up of engineering and quality resources. Establish robust governance and reporting. Maintain strong customer satisfaction. Ensure resource demand and capacity remain aligned. Identify and mitigate delivery risks proactively. Create a scalable operating model capable of supporting future growth. Skills that will come of use: Ramp-up experience - Proven delivery of 10 + personnel Stakeholder management - Able to manage customer, engineering, quality and leadership teams effectively Commercial awareness - Understands revenue, utilisation, margins and scope control Ownership mentality - Brings solutions and fights problems Recruitment knowledge - Experienced in hiring, onboarding and workforce planning Risk management - Identifies issues early and drives mitigation Executive communication - Can confidently present status, risks and recovery plans to senior leaders Influencing skills - Challenges unrealistic demands Organisation and governance - Maintains clear reporting, actions, forecasts and dashboards Aerospace/engineering experience - Understands realities of technical resource delivery and customer environment Requirements: Experience managing engineering or technical services teams. Experience mobilising or scaling teams of 15+ resources. Strong customer-facing stakeholder management skills. Experience in aerospace, defence or regulated industries. Commercial awareness including forecasting, utilisation and resource planning. Proven track record managing risks, escalations and customer expectations. Ability to operate independently with minimal supervision. If you'd like to apply send your CV today and we can set up a call to discuss

Sales / Business Development Executive – Courier & Palletised Freight Field-Based: Watford, Hemel Hempstead & Surrounding (WD & HP) Up to £65,000 per annum + Uncapped Commission + Bonus + Benefits Full-Time | Permanent Ready to Dominate the Courier & Pallet Freight Market? An exciting opportunity has arisen for a Sales/Business Development Executive to join a fast-growing logistics company with a specialist focus on palletised freight, same-day/next-day courier, and dangerous goods transport. This role is perfect for a hungry, driven, and high-energy individual who thrives on winning new business, building lasting customer relationships, and delivering value through service—not just price. What’s On Offer: • Base salary up to £65,000 per annum (depending on experience), • Uncapped commission with bonus accelerators for overachievement, • Company car or generous allowance, • Laptop, phone, private medical, pension, 25 days holiday + bank holidays, • Regular performance recognition and fast-track promotion path to Sales Manager or Sector Specialist The Role: • Own and grow a high-potential territory (WD & HP areas, with national opportunities), • Win new palletised freight and courier clients (SMEs to large shippers), • Conduct 3+ in-person visits per day, identifying shipping needs and offering tailored solutions, • Build bespoke pricing models for part/full pallet movements and trailer volumes, • Maintain a 4x sales pipeline in CRM (Salesforce) and deliver detailed weekly reporting, • Cross-sell high-value services such as express, same-day, and DG courier solutions, • Collaborate with internal teams (Ops, Transport, Warehouse, Finance) to ensure seamless onboarding Your Targets (After Onboarding) • 20+ new pallet accounts/month, • 1 full-trailer client per quarter, • ≥120 pallets moved per day across your portfolio, • Gross margin ≥18% across accounts, • 14+ face-to-face meetings/week, • £1.2M+ annualised pipeline value About You • 3–5 years' experience in pallet freight, groupage, general haulage, or courier sales, • Proven track record of winning and retaining new business—not just inherited accounts, • Commercially sharp: you understand margins, rate cards, and total cost-to-serve, • Confident field operator—strong face-to-face sales ability and strategic thinking, • CRM-savvy (ideally Salesforce), plus Excel, Outlook & Teams proficiency, • Based within 30 minutes of Watford; full UK driving licence essential Apply Today To be considered, please submit your CV and one of the team will be in touch immediately to discuss next steps

Insurance Broker Accounts Technician – Middlesex • Location: Middlesex (Flexible working: Office-based, Hybrid, or Remote post-training with occasional office visits) • Salary: Up to £45,000 base salary (dependent on experience) + Flexible Benefits package • Role Type: Full-time, Permanent • Key Requirements: 5+ years Insurance Broker Accounts experience & Acturis proficiency is essential About the Role Are you an experienced Insurance Accounts Technician looking for flexibility, competitive compensation, and a supportive team environment? An established and growing insurance brokerage based in Middlesex is seeking a skilled professional to manage their client and insurer accounting functions. This role offers great autonomy, allowing you to work in the office, hybrid, or largely remote (following an initial onboarding period) with occasional visits to the Middlesex office. Key Responsibilities • IBA Accounting: Managing the Insurer and Client Ledger processes accurately and efficiently. • Reconciliations: Performing daily bank reconciliations, insurer statement reconciliations, and resolving unallocated cash or discrepancies. • System Management: Utilising Acturis daily to process payments, credit control, bordereaux, and premium calculations. • Credit Control: Monitoring outstanding balances, chasing client debt, and maintaining low bad-debt levels. • Insurer Relations: Processing insurer settlements and maintaining strong working relationships with insurer accounts teams. • Reporting: Assisting the Finance Manager with month-end reports, IBA audit preparation, and compliance checks. Requirements & Skills Requirement Details Brokerage Experience 5+ years in a similar Insurance Broker Accounts (IBA) role (Essential). Software Skills Deep operational knowledge of Acturis software (Essential). Technical Knowledge Comprehensive understanding of FCA regulations regarding client money (CASS 5). Communication Strong verbal and written communication skills to liaise with underwriters, clients, and internal teams. Location / Travel Able to commute to the Middlesex office for initial training and ongoing occasional team meetings. What’s on Offer? • Base Salary: Up to £45,000 (DOE). • Flexible Working Model: Choose between Office-based, Hybrid, or Remote working post-training. • Comprehensive Benefits: Tailored flex benefits package including healthcare options, enhanced pension, and generous holiday allowance. • Career Growth: Join an established, supportive business that values work-life balance and internal development. How to Apply If you meet the requirements and are ready for your next career move, apply today with your updated CV or contact David Helliwell at Cameron James Professional Recruitment for a confidential discussion

Job Title Booking Co-ordinator & Resource Consultant Location UK Remote position Working Hours 8am-5pm Salary £28,000 - £40,000 - Dependant on experience Role Overview This role combines two key responsibilities: 1. Resource Consultant (Candidate Interviewing & Qualification)Support the onboarding pipeline for new candidates by conducting interviews, making high volumes of outbound calls, and qualifying candidates to identify best-fit individuals for live and upcoming requirements. 2. Booking Co-ordinator (Multi-Client Shift Coverage Across the UK)Cover and manage bookings by coordinating shifts for multiple clients nationwide, supporting the Booking Manager to ensure schedules are filled accurately, efficiently, and within required service levels. Key Responsibilities Resource Consultant Conduct telephone interviews with new candidates. Perform structured candidate qualification to determine suitability for specific roles. Make high volume calls to engage candidates and progress them through the pipeline. Maintain accurate candidate records and interview notes (CRM/spreadsheets). Update candidate statuses promptly (e.g., contacted, interviewed, qualified, rejected). Identify gaps in candidate availability and escalate where required. Ensure compliance with internal processes and data protection requirements. ### Booking Co-ordinator Coordinate and confirm shift bookings across multiple clients across the UK. Cover shifts as required and communicate confirmed bookings to candidates and stakeholders. Monitor live availability and proactively action changes (cancellations, reschedules, no-shows). Support the Booking Manager with planning, rota updates, and operational coordination. Ensure all scheduling information is accurate, timely, and consistent. Maintain booking logs and reporting as required. * Required Skills & Experience Proven experience in customer service, recruitment coordination, resource resourcing, or high-volume calling roles. Strong telephone communication skills and confidence qualifying candidates. Excellent attention to detail for scheduling, shift coordination, and record keeping. Ability to handle multiple clients, priorities, and time-sensitive bookings. Comfortable working to KPIs such as response rates, candidate progression, and shift fill rates. Confident using CRM systems, spreadsheets (Excel/Google Sheets), and scheduling tools. * Desirable Experience supporting recruitment cycles (screening, interviewing, shortlisting). Familiarity with workforce planning, rota management, or field-based booking operations. Knowledge of compliance considerations in hiring and candidate handling. Experience working with stakeholders across multiple regions in the UK. * Personal Attributes Organised, proactive, and able to work independently. Resilient and professional under pressure (shift changes and time-sensitive scheduling). Personable and persuasive when speaking with candidates. Clear communicator with strong follow-up habits. Keywords Booking Co-ordinator, Resource Consultant, Resource Co-ordination, Candidate Interviewing, Candidate Qualification, High Volume Calling, Shift Booking, Rota Management, Multi-Client, UK Coverage, Booking Manager Support, Scheduling, Candidate Pipeline, CRM, Data Entry, Workforce Coordination How to Apply Submit your CV and a brief cover note outlining experience in interviewing/candidate qualification and booking/shift coordination

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