Care Home Administrator.
4 days ago
Hassocks
Location: Furzefield Manor, Hassocks Be the Organisational Heart of Our Home At Crystal Care Collection , were committed to creating luxury care homes that are exceptional places to live and rewarding places to work. Were looking for an organised, proactive and people-focused Care Home Administrator to support the day-to-day running of the home, with a particular focus on recruitment and onboarding , while providing excellent administrative support to residents, families and colleagues. About the Role Working closely with the General Manager and Customer Relations Manager, youll play a key role in ensuring the home operates efficiently and professionally. From coordinating recruitment and onboarding to supporting admissions, finance and occupancy, youll help create a seamless experience for both new team members and residents. Key Responsibilities Lead the administration of recruitment and onboarding, including interviews, offers, DBS checks, right to work, references and compliance documentation. Maintain personnel records and support new starters through the induction process. Manage telephone calls, enquiries and reception duties, providing a professional first impression. Support resident admissions, discharges and occupancy reporting. Maintain CoolCare and other administrative systems accurately. Undertake financial administration, including petty cash, invoicing and resident monies where applicable. Order supplies, coordinate maintenance requests and support the smooth running of the home. Assist with home tours, enquiries and deputise for the Customer Relations Manager when required. Provide administrative support to the General Manager and wider leadership team. Support community events and the Lifestyle Team with administrative tasks. About You Were looking for someone who: Has previous administration experience, ideally within health, social care or hospitality. Has experience coordinating recruitment or onboarding processes. Is highly organised with excellent attention to detail. Has strong communication and customer service skills. Is confident using IT systems and can manage multiple priorities effectively. Demonstrates professionalism, compassion and a positive, can-do attitude. Experience with CoolCare or care management systems is desirable but not essential. Working Pattern Monday - Friday 9:00am - 5:00pm 40 hours per week Salary £29,000 - £31,000 per annum What We Offer Full induction training programme Fully funded Blue Light Card Fully funded Enhanced DBS check Refer a Friend bonus scheme Ongoing training and career development opportunities Supportive management team and opportunities for progression Join Our Team If youre an organised and motivated administrator who enjoys supporting people and making a real difference behind the scenes, wed love to hear from you. Apply today and become an essential part of the Crystal Care Collection team. We are currently unable to offer sponsorship. Our screening and recruitment process is conducted in line with Crystal Care Collections Safeguarding Policy. TPBN1_UKTJ