It service delivery manager jobs in LivingstonCreate job alerts

PRODUCT SPECIALIST (OPTICAL SPECTROSCOPY - SUITABLE FOR RECENT MASTERS / PHD) \n BASED LIVINGSTON – EXCELLENT SALARY PLUS BENEFITS \n \n Based in Livingston, Grw Talent’s client comprises of a group of European companies engaged in the design, development, manufacture and distribution of analytical systems, life science equipment and laboratory instruments with operations dating back to 1920. Now part of a global multinational business, their fast growing multidisciplinary scientific and engineering Product & Applications team is looking to recruit a Product Specialist. \n \n This is an exciting opportunity for a scientist with a passion for spectroscopy to apply their technical expertise in a customer-focused, commercial environment. Previous commercial experience is not required. As the first point of contact for technical sales support enquiries, you will provide expert advice on spectroscopy applications and instrument capabilities to customers, distributors and internal sales teams worldwide. You will play a key role in helping customers identify the most suitable solutions for their research and analytical requirements while collaborating closely with Development, Production and Operations teams to support bespoke system design and delivery. \n \n Responsibilities: \n \n\n • Answer product-related enquiries and work collaboratively with colleagues to find technical solutions to customer requests.\n, • Discuss technical and application requirements with potential customers.\n, • Liaise with Sales, Development and Production teams for bespoke (non-pricelist) requirements, ensuring that the quoted product is suitable for its application.\n, • Prepare and deliver technical presentations on instruments and applications for training Sales staff and distributors.\n, • Work with the Product Manager in maintaining the price list, updating information regarding product cost and specifications when required.\n, • Measure customer samples, write test reports and perform instrument demos.\n, • Test new products for Development and feedback on product improvements.\n, • Provide technical content for marketing including brochures/datasheets, application and technical notes, and product videos.\n, • Flexibility to occasionally travel nationally and internationally to attend exhibitions and conferences, visit customer sites, and support sales teams and distributors.\n\n \n You will need to have an MSc or PhD in Physics, Chemistry, Materials Science or another relevant physical science discipline. You should also have hands-on experience with optical spectroscopy techniques in a research environment, such as photoluminescence, transient absorption or fluorescence spectroscopy. You’ll need to demonstrate excellent scientific communication, presentation and technical writing skills along with strong analytical and problem-solving abilities with a practical, solution-oriented approach. In this role you need a customer-focused mindset with a commitment to delivering exceptional support and service and great organisational skills, attention to detail and the ability to manage multiple priorities.Although not essential it would be highly desirable if you have experience with time-resolved fluorescence spectroscopy and/or fluorescence microscopy and already have experience presenting scientific research or technical content to diverse audiences. \n \n Although primarily needed to work on site you will likely be able to work from home 1-2 days a week once established in role. The scale and variety of opportunities and technology to work on makes this one of the best and most exciting opportunities in Central Scotland. A highly competitive salary and package tailored to your experience is on offer for the right candidate. However, the chance to be part of something truly unique makes this too good to refuse. \n \n Please send your CV to our recruitment partner Katie Hydes at Grw Talent or apply via LinkedIn.

Registered Manager - Domiciliary CareLocation: Livingston, West LothianSalary: £45,000 - £48,000 + BenefitsHours: Full-time, Permanent | 37.5 hours + On-CallLead the Launch of a Brand-New Domiciliary Care ServiceAre you an experienced Registered Manager looking for the opportunity to build and shape a new service from the ground up?We are recruiting on behalf of an established and ambitious domiciliary care provider that is expanding into Scotland and launching a brand-new service in the Livingston area .The organisation brings vast experience within domiciliary care , including successfully opening and developing services in new geographical areas. They have established strong working relationships with local authorities throughout the Northumberland area and are now bringing that experience, infrastructure and proven approach to Livingston .This is an exciting opportunity for an experienced care professional to play a pivotal role in establishing the new service, developing relationships locally and building a high-quality operation with genuine potential for growth.The RoleAs Registered Manager, you will take ownership of the development and day-to-day management of the Livingston service. Your responsibilities will include:Leading the launch, development and growth of the new serviceEnsuring full compliance with Care Inspectorate and SSSC requirementsRecruiting, developing and leading a high-quality care teamOverseeing care planning, safeguarding, audits and quality assuranceBuilding strong relationships with local authorities, commissioners, healthcare professionals and referral partnersManaging staffing, rotas, resources and on-call arrangementsDriving continuous improvement and maintaining excellent standards of person-centred careSupporting business development and identifying opportunities to grow the service across the local areaAbout YouWe are looking for an experienced and commercially aware care professional who understands both quality care delivery and the development of a successful domiciliary care service .You will need:Previous management or deputy management experience within domiciliary and/or residential careStrong knowledge of Scottish care regulations and Care Inspectorate requirementsTo be registered, or eligible to register, with the SSSC as a Manager of a Care ServiceAn appropriate social care practice qualificationA suitable management qualification at SCQF Level 9 or aboveStrong leadership, safeguarding and quality assurance experienceThe confidence to build relationships with commissioners and local authoritiesA full UK driving licenceThe ambition and drive to help establish and grow a service in a completely new geographical areaExperience of opening, developing or growing a domiciliary care service would be particularly advantageous.What's on Offer?£45,000 - £48,000 basic salaryBupa private health insurance28 days' holidayCompany pensionComprehensive induction and ongoing professional developmentManagement support and reflective practiceGenuine career progression as the organisation continues to expandThe opportunity to have a major influence on a brand-new service from day oneA Genuine Opportunity to Build SomethingThis isn't simply about stepping into an established service and maintaining it. You'll have the opportunity to build the Livingston operation, develop its reputation locally and help shape its future growth .You'll be joining an organisation that already understands how to successfully establish domiciliary care services in new areas and work effectively with local authorities - giving you the backing and infrastructure to make the Livingston service a success.Apply today with your CV for a confidential discussion.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.TPBN1_UKTJ

\n Escape Recruitment Services Commercial Division are working on behalf of our client, a successful and well-established organisation based in Livingston. They are offering an excellent opportunity for an experienced Customer & Sales Coordinator to join their team on a permanent basis. \n Key Responsibilities \n \n • Manage a portfolio of customer accounts, building and maintaining strong relationships\n, • Process customer orders and track them through to delivery\n, • Allocate stock accurately to customer orders\n, • Provide customer account reports and forecasts to internal stakeholders\n, • Collaborate with internal departments throughout the order lifecycle\n, • Resolve issues promptly, providing effective and customer-focused solutions\n \n Background and Experience Required \n \n • Proven experience in a similar role such as Customer Administrator, Sales Administrator, or Account Manager\n, • Background in a fast-paced manufacturing, supply chain, or distribution environment\n, • Strong customer service and relationship management skills\n, • Excellent attention to detail and high level of accuracy\n, • Confident IT skills, including MS Word, Excel, and experience with CRM or ERP systems\n, • Clear and professional communication skills, both written and verbal\n \n

About the Role We are recruiting on behalf of a leading organisation within the electronic security industry for an experienced Service Coordinator to join their Edinburgh office. This is a fantastic opportunity for an organised and proactive administrator who enjoys working in a fast-paced environment. You'll play a key role in coordinating engineers, managing customer service requests, supporting service operations, and ensuring the smooth delivery of maintenance and support services. Working closely with the Service Administration Supervisor and Service Manager, you'll be part of a collaborative team where your organisational skills and attention to detail will make a real impact. Key Responsibilities As Service Coordinator, your responsibilities will include: • Managing customer service requests and logging call-outs within the service management system., • Coordinating engineer attendance and ensuring all service calls are completed and accurately recorded., • Arranging remedial works, follow-up visits and equipment requirements., • Ensuring customers receive service reports following engineer visits., • Producing regular service reports and management information using Excel and PowerPoint., • Supporting the management of service contracts and maintaining accurate contract records., • Monitoring compliance reports and industry regulations., • Assisting with invoicing, renewals and payment monitoring., • Coordinating engineer vehicle stock and equipment requirements., • Supporting weekly planning meetings with installation teams., • Booking and coordinating engineer training and maintaining training records., • Managing engineer call-out rotas, holiday cover and escalation procedures., • Coordinating service quotations and tracking their progress., • Ensuring compliance with GDPR and company information security procedures. About You We're looking for someone who is highly organised, customer-focused and able to manage multiple priorities. You'll ideally have: • Previous experience in an Administration or Service Coordination role., • Experience within an engineering, facilities management, construction or technical environment would be advantageous., • Scheduling or planning experience is highly desirable., • Excellent organisational and time management skills., • Strong communication skills with the ability to build relationships with customers and engineers., • The ability to work independently as well as part of a busy team., • Good IT skills, including Microsoft Office (particularly Excel) and experience using CRM or service management systems., • Excellent attention to detail and a proactive approach to problem-solving. What's on Offer?, • Competitive salary, • Permanent, full-time position, • Supportive and friendly team environment, • Opportunity to develop your skills within a growing business, • Varied and rewarding role with excellent career prospects Apply Today If you're an organised Service Coordinator or Administrator looking for your next opportunity in a fast-paced and rewarding environment, we'd love to hear from you. Apply now with your CV to be considered for this exciting opportunity. JBRP1_UKTJ

An exciting new Team Leader opportunity at DX! * This a Nightshift vacancy* All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! Role summary: Leading by example the team leader will provide first line management to staff within the DX operation. The role requires the ability to supervise team members, identify and provide training for current and new employees whilst supporting the shift manager in running the operation. Key responsibilities • Effectively support the Shift Manager with achieving all operational productivity and KPI targets by cascading all communication on key performance targets to all levels of staff., • Lead resource to meet productivity targets and promote positive working relationships with staff to build and develop their skills., • To oversee the induction and training of new staff, ensuring that all staff receive ongoing operational training., • To proactively support a high standard of health and safety within the site., • To encourage a positive working environment that delivers excellent service levels for the customers and captures all possible revenue for the business. Additional information on this role It would be preferred that you have previous experience of working in a supervisory / team leader role in a logistics / warehouse environment. However attitude is essential and fll training will be provided for the right candidate. Benefits: • Competitive Rates of Pay, • Company Funded Health Cash Plan, • Holidays: 20 days increasing with length of service + bank holidays, • Long Service Recognition scheme, • Enhanced Maternity & Paternity, • Company Pension Scheme, • Life Assurance, • Employee Assistance programme including 24/7 Virtual GP, • DX Discounts Portal, • Excellent opportunities for career progression and more!! We look forward to hearing from you! JBRP1_UKTJ

ROLE: Branch Supervisor HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,918 basic salary per year BONUS/OTE: Realistic total earning potential of up to £34,718 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Branch Supervisor to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Trade Branch Supervisors are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: • We have a Christmas shutdown period, • We only work occasional Saturdays, on a rota basis, • We don't open our branches on Sundays, • Our branches close at 4:30pm during the week, we support your work/life balance!, • We offer a FREE Healthcare plan for all our employees, • Exceptional monthly Branch Bonus Industry leading induction and training programmes, • Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR BRANCH SUPERVISORS DO: • Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations, • Provide exceptional customer service and support to new and existing customers, • Ensure excellence in customer service, operational standards and Branch sales targets are achieved, • Support the delivery of sales targets whilst developing and maintaining positive customer relationships, • Assist with the delivery of branch operations, • Provide support and assistance to Branch colleagues as required, • Support the Branch Manager to ensure team complete actions and activities on time, and in full, • Ensure Branch team compliance with Health and Safety, company policies and procedures, • Undertake stocktakes and audits, • Maintain maintenance records for Branch vehicles, • Conduct Branch housekeeping for front of house, warehousing and merchanting WHAT WE NEED FROM OUR BRANCH SUPERVISORS: • Passion and energy to deliver exceptional customer service and achieve business targets, • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers, • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy, • Good organisational skills, with ability to prioritise and use own initiative, • Confident IT user, with experience of MS Office and industry standard software eg SAP, • A full and valid driving license is essential, and a FLT licence could be a distinct advantage, • The ability to cover for the Branch Manager when required, • Previous branch stock take experience could be a distinct advantage, • Comfortable to work in a small team and on occasion, alone, • Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR BRANCH SUPERVISORS: • You will be rewarded with a very competitive basic salary, • An excellent monthly bonus scheme, • 25 days holiday, plus statutory holidays - normally 33 days in total each year, • Free Healthcare plan for all employees, • Enhanced Maternity and Paternity benefit, • Free Life Assurance Plan of 3x your Annual Salary, • Christmas shutdown, • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success, • Company Pension Plan, • Employee discount on Eurocell products, • Discounts across many well-known online and high street retailers, • A blend of training, including e-learning and on the job training to help your career development, • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it, • Colleague Referral Programme; we pay you for successfully referring people to join our team, • Excellent opportunities to grow with us, and progress your career JBRP1_UKTJ

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: • We have a Christmas shutdown period, • We only work occasional Saturdays, on a rota basis, • We don't open our branches on Sundays, • Our branches close at 4:30pm during the week, we support your work/life balance!, • We offer a FREE Healthcare plan for all our employees, • Exceptional monthly Branch Bonus Industry leading induction and training programmes, • Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: • Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations, • Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers, • Provide exceptional customer service and support to new and existing customers, • Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans, • Responsible for route planning, safe driving and keeping the Company vehicle clean, • Supporting the Branch Manager with actions and activities on time, in full, • Compliance with Health and Safety, company policies and procedures, • Ensure excellence in customer service, operational standards and Branch sales targets are achieved, • Support the delivery of sales targets whilst developing and maintaining positive customer relationships, • Assist with the delivery of branch operations, • Provide support and assistance to Branch colleagues as required, • Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: • Passion and energy to deliver exceptional customer service and achieve business targets, • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers, • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy, • Good organisational skills, with ability to prioritise and use own initiative, • Confident IT user, with experience of MS Office and industry standard software eg SAP, • A full and valid driving license is essential, and a FLT licence could be a distinct advantage, • Previous branch stock take experience could be a distinct advantage, • Comfortable to work in a small team and on occasion, alone, • Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: • You will be rewarded with a very competitive basic salary, • An excellent monthly bonus scheme, • 25 days holiday, plus statutory holidays - normally 33 days in total each year, • Free Healthcare plan for all employees, • Enhanced Maternity and Paternity benefit, • Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown, • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success, • Company Pension Plan, • Employee discount on Eurocell products, • Discounts across many well-known online and high street retailers, • A blend of training, including e-learning and on the job training to help your career development, • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it, • Colleague Referral Programme; we pay you for successfully referring people to join our team, • Excellent opportunities to grow with us, and progress your career JBRP1_UKTJ

PRODUCT SPECIALIST (OPTICAL SPECTROSCOPY) BASED LIVINGSTON - EXCELLENT SALARY PLUS BENEFITS Based in Livingston, Grw Talent's client comprises of a group of European companies engaged in the design, development, manufacture and distribution of analytical systems, life science equipment and laboratory instruments with operations dating back to 1920. Now part of a global multinational business, their fast growing multidisciplinary scientific and engineering Product & Applications team is looking to recruit a Product Specialist. This is an exciting opportunity for a scientist with a passion for spectroscopy to apply their technical expertise in a customer-focused, commercial environment. Previous commercial experience is not required. As the first point of contact for technical sales support enquiries, you will provide expert advice on spectroscopy applications and instrument capabilities to customers, distributors and internal sales teams worldwide. You will play a key role in helping customers identify the most suitable solutions for their research and analytical requirements while collaborating closely with Development, Production and Operations teams to support bespoke system design and delivery. Responsibilities: Answer product-related enquiries and work collaboratively with colleagues to find technical solutions to customer requests. Discuss technical and application requirements with potential customers. Liaise with Sales, Development and Production teams for bespoke (non-pricelist) requirements, ensuring that the quoted product is suitable for its application. Prepare and deliver technical presentations on instruments and applications for training Sales staff and distributors. Work with the Product Manager in maintaining the price list, updating information regarding product cost and specifications when required. Measure customer samples, write test reports and perform instrument demos. Test new products for Development and feedback on product improvements. Provide technical content for marketing including brochures/datasheets, application and technical notes, and product videos. Flexibility to occasionally travel nationally and internationally to attend exhibitions and conferences, visit customer sites, and support sales teams and distributors. You will need to have an MSc or PhD in Physics, Chemistry, Materials Science or another relevant physical science discipline. You should also have hands-on experience with optical spectroscopy techniques in a research environment, such as photoluminescence, transient absorption or fluorescence spectroscopy. You'll need to demonstrate excellent scientific communication, presentation and technical writing skills along with strong analytical and problem-solving abilities with a practical, solution-oriented approach. In this role you need a customer-focused mindset with a commitment to delivering exceptional support and service and great organisational skills, attention to detail and the ability to manage multiple priorities. Although not essential it would be highly desirable if you have experience with time-resolved fluorescence spectroscopy and/or fluorescence microscopy and already have experience presenting scientific research or technical content to diverse audiences. Although primarily needed to work on site you will likely be able to work from home 1-2 days a week once established in role. The scale and variety of opportunities and technology to work on makes this one of the best and most exciting opportunities in Central Scotland. A highly competitive salary and package tailored to your experience is on offer for the right candidate. However, the chance to be part of something truly unique makes this too good to refuse. Please send your CV to our recruitment partner Katie Hydes at Grw Talent

We're partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with the Scottish IT Manager and wider UK technology leadership team, you'll provide a mixture of operational support, infrastructure troubleshooting and project delivery. This is an excellent opportunity for someone who enjoys variety, autonomy and the chance to contribute to a business modernising its technology estate. You'll also collaborate with colleagues across the globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft 365, Active Directory / Entra ID and endpoint technologies Install, configure and maintain laptops, desktops, printers and peripheral devices Monitor and respond to alerts generated through support and monitoring platforms Escalate and collaborate with infrastructure, applications and security teams where required Maintain accurate documentation and ticket updates Participate in occasional out-of-hours support when necessary Travel to sites across Scotland and Northern England to provide hands-on supportYou'll gain exposure to a broad technology stack including: Microsoft 365 Active Directory / Entra ID Meraki Networking Fortinet Security MPLS & Managed Networks Sentinel One Ninja One Arctic Wolf Cloud and infrastructure technologies across the wider groupExperience Required We're looking for someone with strong technical foundations, but equally important is the right attitude and approach. You will likely have: Previous experience in a 2nd Line Support Engineer position Strong troubleshooting skills across desktop, server and Microsoft technologies Experience supporting Microsoft 365 environments Knowledge of Active Directory and Entra ID Experience with antivirus, VPN and MFA technologies Exposure to remote monitoring and management tools Excellent communication and stakeholder management skills A proactive and self-sufficient approach to problem solving Full UK Driving LicenceDesirable Networking experience (LAN/WAN, switching, routing or firewalls) Telecoms or VoIP support experience Experience supporting multi-site environments Exposure to infrastructure or transformation projectsWhy Join? Competitive Salary Hybrid and flexible working Overtime paid at 1.5x Mileage paid at 50p per mile Pension scheme 29 days annual leave including Bank Holidays Exposure to major technology transformation initiatives Opportunity to work with UK and Global technology teams Long-term career development within a growing organisationAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Escape Recruitment Services Commercial Division are working on behalf of our client, a successful and well-established organisation based in Livingston. They are offering an excellent opportunity for an experienced Customer & Sales Coordinator to join their team on a permanent basis. Key Responsibilities Manage a portfolio of customer accounts, building and maintaining strong relationships Process customer orders and track them through to delivery Allocate stock accurately to customer orders Provide customer account reports and forecasts to internal stakeholders Collaborate with internal departments throughout the order lifecycle Resolve issues promptly, providing effective and customer-focused solutionsBackground and Experience Required Proven experience in a similar role such as Customer Administrator, Sales Administrator, or Account Manager Background in a fast-paced manufacturing, supply chain, or distribution environment Strong customer service and relationship management skills Excellent attention to detail and high level of accuracy Confident IT skills, including MS Word, Excel, and experience with CRM or ERP systems Clear and professional communication skills, both written and verbal