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The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Supervisor Plus – Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus – Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Program Delivery • Support the planning and delivery of a varied sports and activities program suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues. Other Areas of Work:- Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency., • Create an environment where team members feel valued for their contributions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Role Details: Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency., • Create an environment where team members feel valued for their contributions. Supervisor Plus – Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus – Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

J O B D E S C R I P T I O N \n Transport Operations Manager \n Experienced operational support to help a specialist transport business run smoothly today and scale for tomorrow. \n \n Job Title \n Transport Operations Manager \n Department \n Transport Operations \n Reporting To \n Transport Manager \n Location \n Bognor Regis, West Sussex \n Contract \n Full-time, permanent \n Team Size \n 40 drivers + Subcontractors + Agency Drivers \n Fleet Size \n 40 trucks and 160 trailers \n \n About Paul Mathew Transport \n Paul Mathew Transport Limited is a specialist entertainment and production transport company, providing trailer logistics and haulage services to some of the UK's most prestigious theatre, sports, arts, and live events clients. We operate at pace and at scale, with high standards of professionalism, reliability, and care at the heart of everything we do. As we continue to grow, we are investing in our management team to match our ambitions. \n \n The Role \n Paul Mathew Transport is growing, and with that growth come a larger fleet, more complex schedules, and higher expectations from our clients. This role exists to give the transport management team the dedicated, experienced support it needs to handle that scale with confidence. \n Reporting to the Transport Manager, you will take ownership of day-to-day operations and lead the improvement and automation projects that prepare the business for its next phase of growth. You will work closely alongside the Transport Manager and the wider team, playing a central role in how we operate, improve, and expand. \n \n Key Responsibilities \n \n Team Leadership \n • Day-to-day management of a team of 40 professional drivers, providing clear direction, support, and performance oversight. \n • Act as the first point of escalation for driver queries, operational issues, and on-road incidents. \n • Foster a high-performance, safety-first team culture grounded in mutual respect and accountability. \n • Conduct regular driver briefings, performance reviews, and one-to-one meetings. \n • Support recruitment, onboarding, and training of new drivers as the team grows. \n \n Health and Safety \n • Champion and enforce health and safety standards across all transport operations. \n • Ensure full compliance with all relevant transport legislation, including drivers' hours, tachograph regulations, and vehicle roadworthiness requirements. \n • Conduct and review risk assessments, incident reports, and near-miss investigations. \n • Maintain and update safety documentation, ensuring records are audit-ready at all times. \n • Liaise with relevant regulatory bodies as required. \n \n Daily Operations \n • Oversee the planning and execution of a demanding daily schedule across a 40-truck, 160-trailer fleet, ensuring on-time, efficient delivery across a wide geographic network. \n • Apply strong geographic knowledge to optimise routing, reduce mileage, and resolve logistics challenges in real time. \n • Coordinate with clients, venues, and production teams to ensure seamless delivery of service. \n • Monitor live operations and proactively manage disruptions, delays, or resource conflicts. \n • Maintain accurate operational records and ensure data integrity across transport management systems. \n • Provide cover for the Transport Manager during periods of leave or absence, maintaining continuity of service and compliance. \n • Provide weekend and out-of-hours on-call cover as part of a shared rota, responding to urgent operational issues outside normal working hours. \n \n Operational Improvement and Automation \n • Lead and deliver operational improvement projects, identifying inefficiencies and implementing practical solutions. \n • Document processes and build scalable standard operating procedures as the business grows. \n • Define, track, and report on operational KPIs, using data to guide continuous improvement. \n • Work with the Transport Manager to evaluate and implement transport management software and related technologies. \n • Drive the adoption of automation tools and digital systems to streamline scheduling, reporting, and communication. \n \n Growth and New Markets \n • Support the business in preparing for significant volume growth, ensuring operational infrastructure, people, and processes scale accordingly. \n • Contribute to the company's strategy for entering new markets, providing operational insight and feasibility input. \n • Identify partnership, subcontractor, and capacity opportunities that support growth ambitions. \n • Help build the operational systems, management capacity, and ways of working needed to support a larger, multi-site, and increasingly international operation. \n • Support the preparation of quotes and tenders, and help build strong, lasting relationships with clients. \n • Represent the company professionally with clients and external stakeholders. \n \n Person Specification \n \n Essential \n • Proven experience in the transportation and haulage industry, with a solid understanding of how fleet and driver operations work at scale. \n • Strong people management skills, with a track record of leading and developing operational teams. \n • Thorough knowledge of UK transport legislation, including drivers' hours rules, the Working Time Directive, and roadworthiness obligations. \n • Hands-on experience of operating under an Operator's Licence and maintaining its undertakings and compliance systems, ideally including a Standard International licence and cross-border European operations. \n • Strong working knowledge of health and safety in a transport environment, with a track record of owning H&S standards, risk assessments, and incident investigations. \n • Holds the CPC (Certificate of Professional Competence) in Road Haulage, covering both national and international operations. \n • Excellent geographic knowledge of the UK, with the ability to plan and optimise complex multi-point routing. \n • Demonstrable experience leading or contributing to operational improvement projects. \n • Proven project management experience, with the ability to plan, run, and deliver projects on time and to a defined scope alongside day-to-day operational responsibilities. \n • Demonstrable experience using and implementing automation, digital tools, and transport technology to improve operational efficiency and reporting. \n • Strong communication skills that are clear, direct, and credible with drivers, management, and clients alike. \n • A collaborative team player who quickly builds trusted, productive working relationships across the operation and the management team. \n • Calm, measured, and credible under pressure, with the judgement to make sound decisions in a fast-moving environment. \n • Able to introduce new systems and ways of working in a considered way that brings colleagues with them. \n • Highly organised, with the ability to manage competing priorities in a fast-paced, time-critical environment. \n • Ability and willingness to provide professional references upon request. \n • Willingness to work some weekends and provide out-of-hours on-call cover as part of a shared rota. \n • Right to work in the UK, and willingness to undergo a Disclosure and Barring Service (DBS) check. \n \n Desirable \n • Holds a current HGV Class 1 (Category C+E) driving licence. \n • Educated to degree level, or holding an equivalent professional qualification, ideally in logistics, supply chain, business, or a related discipline (not essential, but an advantage). \n • Experience with transport management systems or fleet software. \n • A formal health and safety qualification, such as IOSH Managing Safely or NEBOSH. \n • A recognised project management qualification, such as PRINCE2, APM, or PMP. \n • Exposure to operational budgeting, cost control, or tender preparation. \n • Background in entertainment, events, or specialist haulage. \n • Experience of working with companies in a period of significant growth or transformation. \n • Familiarity with new market entry, tendering, or business development processes. \n \n What We Offer \n • A genuinely significant role within a growing, specialist transport business. \n • The opportunity to shape how the company operates today and in the future. \n • A collaborative, experienced management team and a strong, professional driver workforce. \n • Competitive salary commensurate with experience. \n • Career development opportunities as the business expands into new markets. \n \n Equal Opportunities \n Paul Mathew Transport Limited is an equal opportunities employer. We are committed to treating all applicants and employees fairly, and to providing a workplace free from discrimination on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All appointments are made on merit, based on the skills and experience each candidate brings to the role. \n \n References \n Two professional references will be required prior to any offer of employment being confirmed. At least one reference should be from a recent direct line manager or employer within the transport or haulage industry. \n \n Right to Work and Background Checks \n All successful candidates will be required to provide evidence of their right to work in the UK and to complete a Disclosure and Barring Service (DBS) check prior to any offer of employment being confirmed. \n \n How to Apply \n To apply for this role, please submit your CV and a brief covering letter outlining your relevant experience and why you are interested in joining Paul Mathew Transport. Applications should be sent to jobs@paulmathew.com.

MULTI-SKILLED ENGINEERS | Selsey | Salary: £45,000-£53,284 dependant on experience | Plus Shift Allowance | Amazing BenefitsNatures Way Foods is leading manufacturer of prepared salads, coleslaw and food-to-go for supermarkets and retailers, and as such we work closely with farmers across Europe. But theres lots more to us than the products we make.Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 326m units per year. Building on previous success, this year is set to be another exceptional year for our organisation. It is an exciting time to join Natures Way Foods as we are expanding our production lines and there is genuine opportunity to develop your skills and progress within the organisation.We are currently looking for talented Engineers to join our rapidly growing business in Selsey, West Sussex. Reporting into our Engineering Department Manager, you will join a team of fantastic Engineers that manage and maintain some of the latest production technology within the food industry.ResponsibilitiesYou will already haveManufacturing experience (desirable)A good level of either Electrical or Mechanical knowledge (or both) plus a willingness to train and learn further in these areasPossesses relevant engineering qualifications, minimum of level 3 engineering NVQ or equivalentAbility to work at pace to complete tasksA good team player and likes to work in a collaborative mannerAbility to communicate engineering matters across all departments when necessaryGood analytical problem-solving approach and numerical capabilityGood written and verbal communication skillsIT literateFamiliar with the use of CMMS (Computerised maintenance Management System)Key Responsibilities:Day-to-day maintenance and improvement of plant, assets, and servicesEffective use of engineering departmental systems and processesEnsure all work complies with food and H&S standardsCompletion of PPM tasks and formulation of improved maintenance practicesDiagnose and repair equipment faults promptly.Proactively identify and eliminate faulty processes.Uphold and exceed standards of product quality and GMPPlay an active role in the shift and be the go-to person on shift.Be aware of budget and stock control, maintaining shift paperwork.Ensure buildings, plant & equipment are safe in design & operation.Complete shift metrics and escalate appropriate action to the engineering managerWhat you get from us:Life AssuranceEmployer matched pensionHealth cash planCycle to work schemeColleague discounts, e.g. Gym membership & shopping discountsShift allowanceStar AwardsFlexibility in pay frequency each monthAccess to online GPEmployee assistance programmeQualificationsWhat type of people succeed here?We look for passionate people, with a can-do attitude and an ambition to succeed. We strive to help our people in channelling that passion into everything they do, because your success is our success! We love people who have high standards & lots of ideas, because we are always striving to improve, and we want you to help us do that.Natures Way is a fun, fast and friendly environment where you will be surrounded by a passionate and dedicated team, who are committed to being the best at fresh. Apply now & join our familyTPBN1_UKTJ

Warehouse Supervisor | Salary up to £32,478 | Shift Allowance | SelseyWe're hiring a Warehouse Supervisor to lead our fast-paced team at Natures Way Foods! In this dynamic leadership role, you'll oversee day-to-day warehouse operations, ensuring Health & Safety compliance, maintaining stock accuracy, meeting customer service levels, and ensuring records are audit-ready. Youll lead by example, support team development, and drive continuous improvement across the department. Enjoy competitive pay, performance bonuses, a clear progression pathway, and a collaborative team culture.Ready to take the next step in your leadership journey? Apply now and grow with us!What you get from usSalary of up to £32,478Shift allowanceFree English lessons (if required)Employer matched pension up to 5%Health cash planFlexible benefits including; Corporate gym discounts, enhanced maternity & paternity policy and many moreAccess to online GP & life assuranceResponsibilitiesEnsure team are trained to the required standard and all new starters have a meaningful and effective induction to the businessManage holiday scheduling to ensure adequate shift coverage and meet operational requirementsOversee and track employee absencesAssume full responsibility for the logistics department during night shift or in their absenceEnsure Company Health and Safety and Hygiene rules are adhered toEnsure all Customer requirements are metMaintain stock control/ integrity in the area of workLiaise/communicate with all other team members where necessaryMeet required deadlines through prioritising own workKeeping required information/data/records for auditing purposes up to dateShift pattern We operate a rotational shift pattern covering 7 to 7 covering days and nights. You will work a total of 14 days over a 28-day period. Typically you would be working as follows: Week 1 - Monday, Tuesday, Friday, Saturday & Sunday Week 2 - Wednesday & ThursdayNatures Way Foods is the leading manufacturer of prepared salads, coleslaw and food-to-go for supermarkets and retailers, and as such we work closely with farmers across Europe. But theres lots more to us than the products we make.Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 400m units per year. It is an exciting time to join Natures Way Foods as we are growing rapidly and there are genuine opportunities to progress within the organisation.Interested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At Nature's Way Food, we believe that diversity and inclusion are key to driving innovation and achieving excellence. We are committed to creating a workplace where everyone feels valued, respected, and empowered to reach their full potential. We are dedicated to building a diverse team that reflects the communities we serve and the world we live in.Join us in our mission to create a more inclusive and fairer world. Together, we can become best at fresh.TPBN1_UKTJ

Department Manager | Up to £37,000 base salary | Shift Allowance | ChichesterWere on the hunt for a dynamic and driven Department Manager to join our team at the bustling Runcton site in, Chichester! Reporting to the Shift Manager, youll take the reins of a talented team of Manufacturing and Production Operatives, leading the charge in ensuring the smooth and efficient running of your section on the factory floor. This is your chance to make an impact in a fast-paced environment where every day brings new challenges and opportunities to grow!Shift PatternWe operate a rotational shift pattern covering 7 to 7 both days and nights. You will work a total of 14 days over a 28-day period. Typically, you would be working as follows:Week 1 - Monday, Tuesday, Friday, Saturday & Sunday Week 2 - Wednesday & ThursdayWhat you get from usSalary between £34,000 - £37,000 dependent on experienceAnnual bonusShift AllowanceEmployer matched pension up to 5%Health cash planFlexible benefits including; Corporate gym discounts, shopping discounts, enhanced maternity & paternity policy and many moreAccess to online GP & life assuranceResponsibilities Key responsibilitiesDrive product excellence by coaching and developing your team, ensuring timely production that meets all specificationsLead with passion and energy, inspiring and engaging a diverse team to achieve successCollaborate effectively to tackle seasonal challenges, manage raw material variations, and meet quality and tight deadline requirementsChallenge the status quo and mentor your team to continuously improve, striving for perfection in every product that leaves the facilityMeet and exceed KPIs while adhering to GMP standards, food safety protocols, and health and safety regulationsWork closely with cross-functional teams, including Technical, Engineering, Hygiene, Logistics, Health & Safety, Finance, and Supply Chain, to ensure seamless operationsAs a line manager, you are responsible for identifying and reporting signs of modern slavery within your teamQualifications Experience/skills requiredDemonstrated experience in managing teams within a Food, Manufacturing, or FMCG factory environmentSolutions-focused, adept at handling a complex and demanding workloadStrong, clear communicator, both verbally and in writingSkilled at balancing priorities and making timely, effective decisions to meet customer needsResilient and composed under pressure, capable of guiding your team through rapid and necessary changesNatures Way Foods is the leading manufacturer of prepared salads, coleslaw and food-to-go for supermarkets and retailers, and as such we work closely with farmers across Europe. But theres lots more to us than the products we make.Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four ma nufacturing facilities capable of producing over 400m units per year. It is an exciting time to join Natures Way Foods as we are growing rapidly and there are genuine opportunities to progress within the organisation.Interested?Click apply, submitting an up-to-date CV. We look forward to hearing from you.At Nature's Way Food, we believe that diversity and inclusion are key to driving innovation and achieving excellence. We are committed to creating a workplace where everyone feels valued, respected, and empowered to reach their full potential. We are dedicated to building a diverse team that reflects the communities we serve and the world we live in.Join us in our mission to create a more inclusive and fairer world. Together, we can become best at fresh.TPBN1_UKTJ

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. You could be just the right applicant for this job Read all associated information and make sure to apply. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlins Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person turning audits and observations into action. Supervisor Plus Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations Supervise the day-to-day operation of the swimming pool and associated leisure facilities. Ensure the pool area operates in line with health, safety and safeguarding procedures. Conduct regular poolside supervision and ensure lifeguarding coverage at all times. Support the delivery of pool activities, sessions and guest experiences. Team Leadership Supervise and support lifeguards and pool team members during shifts. Provide guidance, coaching and on-the-job training. Allocate daily duties and ensure adequate staffing levels. Support recruitment, onboarding and performance management where required. Health & Safety Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures). Carry out routine safety checks of the pool, plant room and surrounding areas. Respond to emergencies and incidents in line with emergency action plans. Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience Deliver a friendly and welcoming environment for guests. Support guests with queries and ensure safe use of facilities. Deal professionally with guest feedback or concerns. Promote a positive, family-friendly atmosphere. Splash Standards Maintain high standards of cleanliness and presentation throughout the pool area. Ensure equipment is safe, maintained and stored correctly. Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Program Delivery Support the planning and delivery of a varied sports and activities program suitable for guests of all ages. Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities. Ensure all sessions are delivered safely, professionally, and in line with resort standards. Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision Supervise sports and activities team members during shifts. Allocate daily tasks and activity sessions. Provide coaching, guidance, and on-the-job training to team members. Support recruitment, onboarding, and performance management where required. Guest Experience Deliver exceptional guest service and engage with guests to enhance their holiday experience. Actively promote sports and activities sessions across the resort. Respond to guest queries, feedback, and complaints in a professional manner. Help create a vibrant and energetic atmosphere during activities and events Health & Safety Ensure all activities are delivered in accordance with health and safety procedures and risk assessments. Carry out equipment safety checks and ensure facilities are maintained to a high standard. Manage incidents and accidents in line with resort procedures. Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment Maintain sports equipment and activity areas to a high standard. Ensure equipment is stored safely and available for sessions. Work closely with maintenance teams to report and resolve facility issues. Other Areas of Work:- Supervisor Plus Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyones responsibility. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest-led way of working where the team responds quickly to changing demands. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family-friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. Coaching & Developing the Team Provide on-shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what great looks like and encourage consistency. Create an environment where team members feel valued for their contributions. Key Responsibilities Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas About You Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. Splash NPQL or Equivalent Qualification Previous experience in a swimming pool environment Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. xrnqpay As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

Description Take the next step in your career now, scroll down to read the full role description and make your application. A brand-new role. A brand-new challenge. This is a genuinely new position at Butlin's and a rare chance to shape it from day one. As Supervisor Plus, you'll be the go-to person for your team, the driving force behind great standards, and the difference between a good guest day and an unforgettable one. You'll be hands-on, visible, and trusted to make things happen coaching your team in the moment, solving problems on the spot, and making sure every guest gets the Butlin's experience they came for. Reporting to: Manager Core base: Accommodation (Mondays and Fridays, our busiest changeover days) Plus: Flexible time across departments the rest of the week, wherever the action needs you most What you'll be doing Leading from the front keeping your team focused, motivated, and in the right place at the right time Coaching the team to hit key targets, from add-on sales to guest experience scores Owning CAFF audits in accommodation, and relevant audits in whichever department you're supporting Making sure guests always find what they need, when they need it Keeping an eye on NPS and guest feedback, and turning it into real action Championing the Butlin's Values and Leadership Behaviours every day Being the voice that connects Manager plans to team delivery clearly, consistently, brilliantly Building strong relationships across your resort, other resorts, and central support teams Supporting your people through their whole journey with us onboarding, development, PDPs, and more Turning every audit and observation into practical, visible improvement This is a role for someone who loves being where the action is solving problems before they become issues, and bringing out the best in the people around them. Choose your specialism Alongside your Accommodation focus, you'll bring your energy to one of these exciting areas: ??? Supervisor Plus Buffets Be the face of a warm, welcoming dining experience. You'll champion food safety, keep the bays looking abundant and appealing, work closely with the kitchen on quality and timing, and coach your team to deliver five-star hospitality on every shift. ?? Supervisor Plus Bars & Shops Bring the energy to our bars and retail spaces. You'll coach the team on sales and service, keep queues moving with sharp, dynamic deployment, nail stock control, and help every venue run exactly to brand standard while having fun doing it. ?? Supervisor Plus Restaurants & QSRs Set the tone for a brilliant dining experience from the moment guests sit down. You'll drive upselling on starters, desserts, and drinks, coach confident, natural guest conversations, and make sure every checkback leaves guests feeling looked after. ?? Supervisor Plus Splash Take the lead in one of our most safety-critical, high-energy environments. You'll bring poolside expertise and a genuine passion for the water, keeping standards high and guests safe while your team delivers a brilliant splash experience. ? Supervisor Plus Sports & Activities Bring your love of sport and activity to a team that gets guests moving, playing, and having fun. You'll lead from pitch-side, court-side, or wherever the action is, coaching your team to deliver energetic, memorable experiences every day. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas About You You're a natural leader who's just as comfortable coaching a team through a busy shift as you are chatting confidently with a guest. You lead by example, you notice the details others miss, and you know how to turn feedback good or bad into real improvement. You'll bring: Leadership that gets results you know how to coach, support, and get the best out of a team, with demonstrable experience in managing performance, coaching, delivering training, and setting the standard through your own behaviour A sharp eye for detail confident supporting audits and observation-based checks, and turning what you find into action Genuine guest-facing experience comfortable handling a wide range of guest queries, and confident stepping in when a complaint needs a calm, professional resolution A commercial mindset a track record of driving sales through promotions, upselling, or new initiatives that support the wider team's objectives Flexibility and range experience working across a multi-skilled team, moving to where guest demand needs you most Brilliant communication able to connect with people at every level, from your team to senior managers to guests Adaptability under pressure comfortable juggling multiple priorities and quick to adjust when things change If you're going for Splash , you'll also bring: An NPLQ (National Pool Qualification for Lifeguards) or equivalent qualification Previous experience working in a swimming pool environment Strong knowledge of pool safety If you're going for Sports & Activities , you'll also bring: Experience working in a sports, leisure, or activity environment Why this role? A brand-new opportunity help define what great looks like in this role Variety, every week no two days the same, across accommodation and your chosen specialism Real influence your coaching and decisions directly shape the guest experience Room to grow develop your leadership skills across multiple departments and disciplines About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. xrnqpay As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

Job Description MULTI-SKILLED ENGINEERS | Selsey | Salary: £45,000-£53,284 dependant on experience | Plus Shift Allowance | Amazing Benefits \Natures Way Foods is leading manufacturer of prepared salads, coleslaw and food-to-go for supermarkets and retailers, and as such we work closely with farmers across Europe. Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 326m units per year. Building on previous success, this year is set to be another exceptional year for our organisation. It is an exciting time to join Natures Way Foods as we are expanding our production lines and there is genuine opportunity to develop your skills and progress within the organisation. \Reporting into our Engineering Department Manager, you will join a team of fantastic Engineers that manage and maintain some of the latest production technology within the food industry. \Manufacturing experience (desirable)\n A good level of either Electrical or Mechanical knowledge (or both) plus a willingness to train and learn further in these areas \n Possesses relevant engineering qualifications, minimum of level 3 engineering NVQ or equivalent \n Ability to communicate engineering matters across all departments when necessary \n Familiar with the use of CMMS (Computerised maintenance Management System) \Day-to-day maintenance and improvement of plant, assets, and services \n Effective use of engineering departmental systems and processes \n Ensure all work complies with food and H&S standards \n Completion of PPM tasks and formulation of improved maintenance practices \n Uphold and exceed standards of product quality and GMP \n Play an active role in the shift and be the go-to person on shift. \Be aware of budget and stock control, maintaining shift paperwork. \Ensure buildings, plant & equipment are safe in design & operation. \Complete shift metrics and escalate appropriate action to the engineering manager \Life Assurance \n Employer matched pension \n Health cash plan \n Cycle to work scheme \n Colleague discounts, e.g. Gym membership & shopping discounts \n Shift allowance \n Access to online GP \n Employee assistance programme \We strive to help our people in channelling that passion into everything they do, because your success is our success! We love people who have high standards & lots of ideas, because we are always striving to improve, and we want you to help us do that. \Natures Way is a fun, fast and friendly environment where you will be surrounded by a passionate and dedicated team, who are committed to being the best at fresh.

Job Description MULTI-SKILLED ENGINEERS | Selsey | Salary: £45,000-£53,284 dependant on experience | Plus Shift Allowance | Amazing Benefits \Natures Way Foods is leading manufacturer of prepared salads, coleslaw and food-to-go for supermarkets and retailers, and as such we work closely with farmers across Europe. Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 326m units per year. Building on previous success, this year is set to be another exceptional year for our organisation. It is an exciting time to join Natures Way Foods as we are expanding our production lines and there is genuine opportunity to develop your skills and progress within the organisation. \Reporting into our Engineering Department Manager, you will join a team of fantastic Engineers that manage and maintain some of the latest production technology within the food industry. \Manufacturing experience (desirable)\n A good level of either Electrical or Mechanical knowledge (or both) plus a willingness to train and learn further in these areas \n Possesses relevant engineering qualifications, minimum of level 3 engineering NVQ or equivalent \n Ability to communicate engineering matters across all departments when necessary \n Familiar with the use of CMMS (Computerised maintenance Management System) \Day-to-day maintenance and improvement of plant, assets, and services \n Effective use of engineering departmental systems and processes \n Ensure all work complies with food and H&S standards \n Completion of PPM tasks and formulation of improved maintenance practices \n Uphold and exceed standards of product quality and GMP \n Play an active role in the shift and be the go-to person on shift. \Be aware of budget and stock control, maintaining shift paperwork. \Ensure buildings, plant & equipment are safe in design & operation. \Complete shift metrics and escalate appropriate action to the engineering manager \Life Assurance \n Employer matched pension \n Health cash plan \n Cycle to work scheme \n Colleague discounts, e.g. Gym membership & shopping discounts \n Shift allowance \n Access to online GP \n Employee assistance programme \We strive to help our people in channelling that passion into everything they do, because your success is our success! We love people who have high standards & lots of ideas, because we are always striving to improve, and we want you to help us do that. \Natures Way is a fun, fast and friendly environment where you will be surrounded by a passionate and dedicated team, who are committed to being the best at fresh.

Job Description MULTI-SKILLED ENGINEERS | Selsey | Salary: £45,000-£53,284 dependant on experience | Plus Shift Allowance | Amazing Benefits \Natures Way Foods is leading manufacturer of prepared salads, coleslaw and food-to-go for supermarkets and retailers, and as such we work closely with farmers across Europe. Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 326m units per year. Building on previous success, this year is set to be another exceptional year for our organisation. It is an exciting time to join Natures Way Foods as we are expanding our production lines and there is genuine opportunity to develop your skills and progress within the organisation. \Reporting into our Engineering Department Manager, you will join a team of fantastic Engineers that manage and maintain some of the latest production technology within the food industry. \Manufacturing experience (desirable)\n A good level of either Electrical or Mechanical knowledge (or both) plus a willingness to train and learn further in these areas \n Possesses relevant engineering qualifications, minimum of level 3 engineering NVQ or equivalent \n Ability to communicate engineering matters across all departments when necessary \n Familiar with the use of CMMS (Computerised maintenance Management System) \Day-to-day maintenance and improvement of plant, assets, and services \n Effective use of engineering departmental systems and processes \n Ensure all work complies with food and H&S standards \n Completion of PPM tasks and formulation of improved maintenance practices \n Uphold and exceed standards of product quality and GMP \n Play an active role in the shift and be the go-to person on shift. \Be aware of budget and stock control, maintaining shift paperwork. \Ensure buildings, plant & equipment are safe in design & operation. \Complete shift metrics and escalate appropriate action to the engineering manager \Life Assurance \n Employer matched pension \n Health cash plan \n Cycle to work scheme \n Colleague discounts, e.g. Gym membership & shopping discounts \n Shift allowance \n Access to online GP \n Employee assistance programme \We strive to help our people in channelling that passion into everything they do, because your success is our success! We love people who have high standards & lots of ideas, because we are always striving to improve, and we want you to help us do that. \Natures Way is a fun, fast and friendly environment where you will be surrounded by a passionate and dedicated team, who are committed to being the best at fresh.

Site Engineering Manager | Chichester Food Park | Salary: up to 75K dependant on experience | Amazing Benefits Natures Way Foods is leading manufacturer of prepared salads, coleslaw and food-to-go for supermarkets and retailers, and as such we work closely with farmers across Europe. But theres lots more to us than the products we make. Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 326m units per year. Building on previous success, this year is set to be another exceptional year for our organisation. It is an exciting time to join Natures Way Foods as we are expanding our production lines and there is genuine opportunity to develop your skills and progress within the organisation. We are currently looking for a Site Engineering Manager to join our rapidly growing business in Chichester, West Sussex. Reporting into our Head of Operations you will lead a team of fantastic Engineers that manage and maintain some of the latest production technology within the food industry. Responsibilities You will be part of the Senior Leadership Team who are responsible for driving and delivering against strategy and driving continuous improvement to delight our customers. KEY RESPONSIBILITIES: Managing and developing a team of Engineers The day to day activities of the site based engineering department Continuous improvement of NWF engineering practices and standards and projects Legionella management Efficient use of energy resources, including reduction initiatives Environmental compliance management Ensure buildings, plant & equipment are safe in design & operation KNOWLEDGE, SKILLS & EXPERIENCE 5+ years experience within a fast paced Industrial engineering environment People management experience Working understanding of Health & Safety legislation Strong multi-skilled technical abilities Strong communicator (written & verbal) IT Literate Team player Recognised Electrical qualification WHAT YOU GET FROM US: Life Assurance Bonus Employer matched pension Health cash plan Cycle to work scheme Colleague discounts, e.g. Gym membership & shopping discounts Shift allowance Star Awards Flexibility in pay frequency each month Access to online GP Employee assistance programme Qualifications What type of people succeed here? We look for passionate people, with a can-do attitude and an ambition to succeed. We strive to help our people in channelling that passion into everything they do, because your success is our success! We love people who have high standards & lots of ideas, because we are always striving to improve, and we want you to help us do that. Natures Way is a fun, fast and friendly environment where you will be surrounded by a passionate and dedicated team, who are committed to being the best at fresh. Apply now & join our family TPBN1_UKTJ

Staffline are recruiting for a Quality Engineer to work for our client at their pristine automotive manufacturing plant, based in Westhampnett, West Sussex. The rate of pay is £21.88 to £25.72 per hour (subject to training completion/performance). Up to 40 hours per week (currently 38 hours per week, dependant on production requirements): - 07:00 to 15:30 - 8-hour shifts - Monday to Friday - Weekend working may be required You will be required to complete an interview prior to starting this role. Your Time at Work As a Quality Engineer you will be responsible for: • Supporting your department and Production with meeting attendance and status reports, ensuring the multi-project landscape is supported and represented by the Quality department. - Provide quality-related documents to Production to support defect capturing and corrective actions, such as rework methods and deviations. - Supporting the department by preparing necessary Advanced Product Quality Planning documentation e.g. FMEA, Inspection Instruction, Control Plans across the multi-project landscape. - Influence the product and process development with cross-functional teams across the business. - Identifying/containing issues; leading problem-solving activities, defining, validating solutions and communicating with internal stakeholders about potential causes or corrective actions. - Input & feedback to aid the improvement of development & manufacturing processes. - Feedback to engineering teams to ensure upcoming products have lessons learned applied. - Communicate test plans or inspection methods to ensure accurate data collection. - Communicating with stakeholders to influence product design and applying lessons learned. - Using technical knowledge and understanding of defects and Customer relevance, including defect capturing methods. Our Perfect Worker Requirements: • The successful candidate will be qualified to HNC/D in Mechanical, Manufacturing or Quality Engineering or equivalent work experience, and be experienced in manufacturing operations. - Specialist in using measurement tools (DTI, inspection gauges), quality management, and problem-solving tools (e.g. DMAIC, 5-why, Fishbone analysis); data collection/analysis/visualisation. - An understanding of lean manufacturing principles and working knowledge of 7 basic tools of quality - Comprehensive IT skills, including but not limited to Office, SharePoint, preparing presentation slides aiding reports. - Good organisation and planning skills as well as ability to work under pressure to meet deadlines; flexibility to work extended hours when the business need arises. - A strong team player who is self-motivated, reliable, trustworthy and conscientious. Willing and able to develop new initiatives and ideas and make the right decisions without supervision. - Confident with engaging and negotiating with internal stakeholders. - Project Quality Management, including reporting, would be beneficial. - Fluent English is essential; German would be advantageous. Key Information and Benefits • 27 days holiday and 8 bank holidays (based on 40hrs per week) - High standard of working environment - Competitive pay rates - Yearly personal bonus potential - Car share scheme (subject to availability) - Pension - 5% employee contribution & 3% employer contribution - Employee Assistance Program Job ref: 1RRMC About Staffline Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales. As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security. Important Information • Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process. - This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline. - Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change

An exciting opportunity for an experienced Automotive Sales Manager to join a highly respected showroom in Chichester. The role: The Sales Manager role is to achieve sales and financial targets by the effective development of the Sales Department Plans and Budgets in accordance with the criteria set out by the Brand. This includes: Coaching the Used Car Manager and an Assistant Sales Manager in their management of the Sales Executives and Sales Administrators to ensure the Team meet their set goals and objectives in order to achieve high sales performance. Overseeing the transfer of product knowledge to the Sales Team to ensure Team are up to date on the product/brand and have received the relevant training. Developing and achieving a Department Profit Plan ensuring it involves all financial aspects of the department, including annual business plans, marketing and advertising budgets, operating expenses, capital budgets and the assessments of sales forecasts and potential. Have you got what it takes: Technical knowledge gained in retail motor industry. Automotive/Car Sales Management experience Numerate and articulate. A full driving licence. Inspiring leadership and teamwork. Delivers Excellent Customer Service - experience in a similar sales environment. Benefits for you: Highly competitive salary and bonus scheme. Full training and support to help you immerse yourself in the role 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary. Birthday day off Discounted MOTs, Service & Parts. Recommend a Friend Bonus/ Introducing a Customer Bonus. Life Assurance Benefit. * Contributory Pension Scheme. Contact Jo asap for more information

CMA Recruitment Group is partnering with a growing service-based business located near Chichester. As a result of continued expansion and exciting developments, the company is seeking an experienced part-time Purchase Ledger Clerk to join its established finance team. In this role, you will take ownership of invoice processing across three separate entities, playing a key part in managing the end-to-end purchase ledger function. This will include handling invoices through to payment, covering both UK and international suppliers. What will the Purchase Ledger role involve? Managing end-to-end supplier invoice processing, ensuring accuracy and efficiency for both UK and European entities Preparing payments and liaising with suppliers to resolve queries swiftly, maintaining strong supplier relationships Supporting month-end procedures by assisting with reconciliations, journals, and financial reviews Handling company credit card expenses, ensuring timely reconciliation Collaborating with the purchasing department and finance team to facilitate smooth financial operations, contributing to continuous improvement in processes Suitable Candidate for the Purchase Ledger vacancy: Experience in a purchase ledger, accounts payable, or general finance role Strong attention to detail with the ability to manage high-volume transactional work Self-motivated, organised, and capable of working independently with minimal supervision Additional benefits and information for the Purchase Ledger role: Hours will be around 25 per week, flexible as to when these are worked. Salary is dependent on experience 20 days holiday plus bank holidays Employer pension contributions Modern, recently refurbished offices promoting collaboration and well-being CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received

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