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Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Ireland National Sales Manager (the Republic of Ireland, and may include Northern Ireland, depending on interview) is responsible for managing effective partnerships with the Retailer Network/distributor to drive mutually profitable sales and deliver an excellent customer experience. This role requires close collaboration with all internal and external stakeholders to ensure the smooth operation of sales and supply. As the UK/IE team grows, the role will take on management responsibility for the sales field team. • Responsible for the rapid growth of the Network. Ensuring that new Partners are identified and that new Retailers are onboarded effectively, monitoring progress of contractual matters, training, systems access, logistics, sales process, etc., • Build and maintain excellent working relationships with Retailer/Distributor Partners at both Distributor and individual Group/Retailer level. A collaborative approach is required as the brand grows in Ireland, so building trust and a spirit of working towards a common goal is essential., • Monitor and drive Retailer sales performance and continuously identify opportunities for Retailers and BYD to make improvements to grow. Spread best practices amongst the network through individual and group meetings and communications., • Ensure that BYD are delivering an excellent level of Customer Experience. Identify areas of improvement and drive change within BYD UK and Ireland or the network., • Ensure that relevant product, marketing, training and sales programmes information is shared effectively and understood by relevant members of the Distributor/Retailer team., • Take responsibility for resolving any issues experienced by Retailers and customers, either directly or by ensuring that the appropriate members of the team are dealing with the issue effectively. Direct involvement in any issues will allow the causes to be identified and suggest and implement the required changes to processes or systems., • Manage the wholesale ordering of new vehicles by distributors and Retailers to ensure that the volume and mix of stock is sufficient to achieve the required sales volume, but also ensuring that rapid stock turn is achieved., • Oversee Retailer Marketing activity and facilitate collaboration with the central marketing team to ensure activity is consistent and effective. Analyse activity levels against sales rates and suggest and encourage increased activity focused on opportunity channels or models as required., • Monitor the level of incoming enquiries and ensure excellent lead management processes are in operation at all Retailers. Analyse conversion KPIs to identify potential issues in the sales process, while also highlighting lower-than-expected enquiry levels to the central marketing team and initiate actions to improve., • Proven experience and track record of success in the Automotive or other retail industry., • Working initially as part of a small team to launch the brand in the UK and Ireland, the ideal candidate will be highly adaptable, open to new ideas and ways of working, and able to take responsibility for, • Strong project management and organisational skills, with the ability to handle multiple tasks and meet deadlines and possess decision-making and problem-solving skills., • Excellent communication and coordination skills, with the ability to establish productive relationships with internal and external stakeholders., • Strong team collaboration and leadership abilities, with the capacity to drive teams towards common goals and effectively coordinate and communicate in cross-functional collaborations., • Open to travel internationally as required to attend business meetings, training and launch events., • Proficiency in Microsoft Office Suite and CRM software, with the ability to conduct data analysis and report writing., • Right-to-work in the Republic of Ireland., • Performance and experience-based competitive remuneration., • Company Vehicle, • 25 holidays + Bank Holidays, • Car Salary Sacrifice Scheme available, • Department & company-wide teambuilding events., • An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and wants to create a positive impact by joining a diverse and dynamic team 🌏 Location: Ireland Type of Employment: Full-time #J-18808-Ljbffr

Location: Hybrid / Ealing (113 Uxbridge Road, Ealing, W5 5TL) DBS Level: Basic DBS About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Role Overview Strengthen the People Support team's capability to deliver consistent, high-quality advice to managers, bridging the gap between transactional support and People Adviser services. Design and implement scalable guidance, knowledge frameworks and self-service tools to enable the team to confidently handle more complex (non-ER) queries and support informed manager decision-making. Drawing on significant experience providing Tier 1 and Tier 2 HR advice, the postholder will translate policies, procedures and employment legislation into practical guidance, knowledge resources and self-service solutions that improve manager capability and support consistent advice delivery. This role is critical in evolving the People Support function into a more advisory, insight-led service, improving the manager experience while reducing unnecessary escalation to the Business Partnering team through increased first and second-line resolution capability. Key responsibilities • Strengthen the People Support team’s capability to deliver consistent, high-quality advice, acting as an escalation point for complex queries and supporting a clear advice model with defined service boundaries and escalation pathways., • Develop and maintain accessible guidance and tools (e.g. SOPs, templates, decision trees, manager toolkits, knowledge articles and workflow guidance), translating policies into practical, up-to-date resources aligned with legislation and organisational practice, while creating digital knowledge content and AI-ready resources to support self-service channels and improve access to HR guidance in conjunction with IT team., • Ensure consistent, high-quality advice delivery through quality standards, QA activity and use of data insights to identify risks, capability gaps and opportunities for improvement., • Build team capability through training, coaching and targeted development to enhance confidence and expertise., • Enable manager self-service by developing effective tools and guidance, promoting digital solutions (e.g. Copilot, ServiceNow) and reducing reliance on manual support. Continuously improve self-service resources to ensure managers can easily access accurate HR guidance, processes and documentation., • Collaborate with Business Partners and People Services to align on policy interpretation and provide feedback to drive continuous improvement., • Ensure governance, risk and compliance by aligning advice with policy and legislation, supporting early escalation of risks, and maintaining robust documentation and audit readiness., • Partner with Digital, Internal Communications and People teams to improve how HR information is structured, accessed and consumed through self-service and AI-enabled solutions, supporting the implementation and continuous improvement of digital HR tools, including Copilot-enabled and AI-driven resources. About you • CIPD Level 5 (or equivalent experience), • Significant experience providing Tier 1 and Tier 2 HR advice to managers and employees within a shared services, advisory, operations or business partnering environment., • Experience supporting digital transformation, service improvement or process redesign initiatives within an HR or People function., • Strong working knowledge of People policies, procedures and UK employment legislation, with demonstrable experience applying these in a Tier 1 and Tier 2 HR advisory environment., • Experience of coaching, training or upskilling colleagues to build capability, • Strong communication skills, with the ability to simplify complex information for different audiences, • Ability to review query trends or data to identify risks and improvement opportunities, • Experience designing, developing and maintaining HR knowledge content and guidance frameworks, including SOPs, knowledge articles, decision trees, manager guidance and self-service resources., • Strong understanding of employment legislation, policy application and risk management within a non-complex employee relations and advisory environment., • Experience implementing, enhancing or administering digital HR solutions, knowledge management systems or self-service tools (e.g. ServiceNow, SAP SuccessFactors, Microsoft Copilot or equivalent technologies). Desirable • CIPD Level 7 (or working towards), • Experience of working in a high-volume, service-led People/HR environment, • Experience of quality assurance, audit, or service improvement within a People/HR function, • Experience developing AI-enabled knowledge content, chatbot solutions or Copilot-based self-service resources., • Experience working closely with HR Business Partners to develop manager capability and reduce escalation of routine advisory queries., • Experience of developing or managing HR knowledge bases, intranet content, service portals or manager self-service platforms. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday (Plus Bank Holidays) Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team. We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers

Business Support Executive Feltham, Ashford| £36,000 per annum | Monday–Friday 42.5 hours per week | Office Based A leading business is looking for a Business Support Executive to join its team. This is a fantastic opportunity for an experienced business support, executive assistant or operations professional who enjoys keeping things moving, solving problems and making sure the detail is taken care of. Working closely with the Country Manager, Business Operations Manager and wider UK team, the successful candidate will play a key role in supporting the smooth running of the business. What’s in it for the successful candidate? £36,000 per annum Monday–Friday, 42.5 hours per week 1 hour paid lunch each day Office based in Feltham, Ashford 22 days’ holiday + 8 bank holidays, increasing to 26 days with service Pension Free on-site parking Employee Assistance Programme Free tea & coffeeThe role This is a varied position with plenty of responsibility. The successful candidate will provide high-level administrative and operational support while acting as a central point of contact across the business. Responsibilities will include: Supporting the Country Manager and Business Operations Manager with day-to-day administration Managing calendars, meetings, travel and logistics Preparing presentations, reports, meeting agendas, minutes and action trackers Supporting leadership meetings and strategic projects Coordinating operational activities and business improvement initiatives Booking travel and accommodation for field technicians Monitoring KPIs and producing regular management reports Supporting budgeting, forecasting and performance tracking Coordinating customer visits, meetings, catering and travel arrangements Supporting customer and supplier administration Assisting with purchase orders, invoices, expenses and budget monitoring Maintaining compliance, governance and operational documentation Supporting audits and corrective action tracking Producing weekly, monthly and ad hoc reports Supporting onboarding, internal communications, meetings and company events Coordinating office supplies and facilities requirements Providing general project and administrative support wherever neededWhat are they looking for? The ideal candidate will have at least three years' experience within a business support, executive assistant, operations support or similar role, ideally with experience supporting senior managers or business leaders. They will need to be: Highly organised with excellent time-management skills Flexibility for UK travel Confident managing multiple priorities and deadlines A strong communicator with a professional approach Highly proficient in Microsoft Office, particularly Excel, Teams, PowerPoint, Outlook and Word Experienced in producing reports and presentations Commercially aware with an eye for cost-saving opportunities Accurate, detail-focused and comfortable handling confidential information Confident working independently and taking ownership Comfortable communicating with customers, suppliers and internal stakeholdersFirst Aid and/or Fire Warden experience would be advantageous, but is not essential. Ready to make an impact? Apply today to discuss further with Gabriella Saunders at ACS Staffing Solutions

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We are looking for a Channel & Planning Manager to join our firmwide Internal Communications team. Acting as the central coordination point for internal communications, the role will bring structure, consistency and discipline to how and when we communicate, enabling the IC team to focus on strategi

As an Internal Communications Manager, you’ll be at the heart of our new team helping to shape and deliver what colleagues see, hear and experience and finding bolder, more daring ways to bring our story to life. Strong Internal Communications experience, with a track record of delivering high-imp

As Internal Communications Manager you will play a leading role in how we story tell within Nando’s. Our Customer team are seeking a brilliant, immediately available, Internal Communications Manager to join the team on a 12 month fixed term contract. Sometimes the content will be produced elsewher

AXA is seeking an Internal Communications Manager to shape and deliver a compelling colleague experience. You will lead major campaigns, shape the editorial plan, and drive integrated communications across channels.

Playing a hybrid (internal and external communications role), the Marketing Communications Manager plays a key role in global internal communications strategy, working closely with the Internal Communications Assistant Director, the External Communications Assistant Director, the Director of Marketi

As Marketing Communications Senior Manager, you will lead a dynamic, global multi-functional team across internal and external communications, brand development, graphics design, knowledge management and translation. Social Media Manager - Beauty - Up to £50,000Senior Brand Marketing Manager - £80

You must have ability to motivate staff and demonstrate initiative, ability to form positive relationships with service users and colleagues and to work as part of a team, ability to communicate effectively and clearly with services users, colleagues and managers both verbal and in writing with a re

You will be responsible for defining and implementing the partnerships communications strategy for priority programmes and projects that contribute directly to CTP’s mission to protect the public from terrorism. You’ll be part of a highly motivated communications team, with the chance to

Location: 2 Shore Street , Brodick, KA27 8AG Pay: £14.Contract: 39 hours per week + regular overtime, permanent contract, full time Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift.Either, Frid

The Met – Counter Terrorism Policing Communications Manager Salary: The starting salary is £48,995, which includes allowances totalling £3,009. You will be responsible for defining and implementing the partnerships communications strategy for priority programmes and projects that contribut

The Met – Counter Terrorism Policing Communications Manager Salary: The starting salary is £48,995, which includes allowances totalling £3,009. You’ll be a positive advocate for communications as a profession and be able to explain how it contributes to CTP’s overall mission. You’ll

London (Hybrid Working) Up to £95,000 + Bonus + Excellent Benefits Our client, an innovative and rapidly growing global technology business, is looking to appoint a Growth Marketing Manager to play a pivotal role in driving the next phase of its commercial growth. The Role: As Growth Marketing Ma

Machine Shop Team Leader Location : On-site role, based in Poole, BH17 7EF Salary : Competitive, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : 25 Days Holiday (Christmas Shut Down), 10% Pension Contribution, 5x Death in Service, Sharesave Scheme, Health Cash Plan, Cycle to Wor