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Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.Job Profile descriptionMain purpose of the role & responsibilities in the business:Our vision is to create a world-class business development and marketing capability for Kainos, fuelled by a diverse range of highly talented and motivated professionals working collaboratively and innovatively to ensure we continue our growth trajectory.We do this via an open and supportive environment where colleagues can share information, learn from one another, and excel in their own career. With consistent ways of working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings.What You'll DoAs the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range of activities designed to capture and communicate the value and insights customers gain from working with Kainos Workday products.The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales accelerate connections with customers.This role is pivotal across much of the customer journey and as such you will partner closely with others in the marketing team and in other functions in the business. You will work closely with Sales, GTM Activation roles, Product & Product Marketing, Content, Events and corporate leadership where we need references for Investor purposes.You'll be the subject matter expert for Customer Advocacy within marketing and help the team to understand the best media, customer and story/narratives to use to engage and grow our presence in the market. In particular, building case studies which can be used across marketing channels to drive pipe build, customer engagement will be critical, including extending into non-English language markets in FY27.Key ResponsibilitiesCustomer Case Studies & ReferencesEstablish processes and templates to develop compelling customer case studies, including written, audio, video content which can we widely deployed across multiple channelsBuild consistent narrative frameworks to support the case studies, focusing on customer language and problems/challenges and how Kainos drives business outcomes to support thisPartner with sales to choose the most impactful brands and jointly engage with customers to on-board them to the processProgramme ManagementEstablish targets for annual new case study and reference customersPropose and build system so sales, executive leadership can confidently understand what, who and when we can use referencesEnsure that any limitations are clear and communicated (e.g. can be shared under NDA, will take reference calls, logo used but not case study and ensure the categories are easy to see and follow)Ensure content is kept "fresh" - update / prune older case studies to avoid stale messaging and refresh as customer usage of Kainos expandsEnsuring approvals are maintained and up-to-date and visible to sales, customer success, marketing, productPartner with Workday teams to maximise impact and ensure their GTM teams have access to all relevant Kainos references and case studiesContent activation and insightsRegular updates to sales and other teams when new case studies and references are published and sharedInclude guidance on when to use and when not to useHighlight sunset case studies no longer approved or considered obsolete/end of lifeAlign with product marketing and GTM activation teams to ensure all external content is fully up-to-date and best positioned for campaignsUse Gong and other sales hub insights to track usage across KainosGTM Activity - Newsletters, Customer Experience and Advisory Boards/User GroupsCreation of regular customer newsletter, aligned with product and other Kainos news, with up-to-date distribution listsEnsure content is compelling, engaging and works cross-platform (i.e. mobile experience is effective)Drive editorial control so we prioritise on primary, effective news in the newsletterPartner with Customer Value/Customer Success and Events team to establish effective user group, CAB strategy including membership, cadence and venues (North America, EMEA, APAC)Run seasonal customer gifting campaigns as needed, aligned with corporate objectives and complying with any applicable guidelines in our key marketsAnalyst RelationsAct as primary Point of Contact inside Workday Products for Industry Analyst updatesBuild compelling customer narratives which align with the specific needs/asks of the relevant analyst firms, leveraging insights and feedback from prior submissionsBuild repository of responses so we have information on file and can evolve based on feedback/insightsCross-functional collaboration & stakeholder managementWork cross-functionally with GTM Activation, Product Marketing, Events, Partners, Campaign Operations, and Sales teams to align social activity to business priorities and GTM objectives.Act as a trusted advisor to the team on content best practices, storytelling and narrative buildsLeverage and recommend AI tools to drive impact in core areas of content development, sharing and insightsMinimum (essential) requirements :Significant relevant experience in content development, digital marketing, or GTM content activation within a B2B technology, SaaS, or consulting environment.Strong experience managing and growing content libraries in SaaS organisations, including customer reference librariesExperienced in connecting top-of-funnel thought leadership with integrated marketing campaigns.Strong storytelling and narrative build skills with the ability to adapt messaging across channels, job levels, verticals and geographic marketsExperience working cross-functionally with marketing, product, product marketing, events, and campaign teams.Skilled in developing selected corporate level narratives for investor use alongside campaign/commercial narratives to support lead development, nurture and retention.Demonstrated ability to communicate effectively, influence stakeholders, and build strong working relationships across teams.Experience working in a fast-paced, matrixed environment managing multiple priorities and deadlines.Desirable:Experience within the Workday ecosystem or enterprise SaaS environment.Experience supporting social activation for integrated GTM campaigns, strategic events, webinars, or product launches.AI expertise in developing content, including LLM tools and agentic platformsExperience working alongside content, brand, and creative teams to develop content strategies and identify best practices for 1st/3rd party content developmentWho you areOur vision is to enable outstanding people to create digital solutions that have a positive impact on people's lives. Our values aren't abstract; they are the behaviours we expect from each other every day and underpin everything that we do. We expect everyone to display our values by being determined in how obstacles are overcome; honest when dealing with others; respectful of how you treat others; creative to find solutions to complex problems and cooperative by sharing information, knowledge and experience.These values, applied collectively, help to produce an outstanding Kainos person, team and culture.About usAt Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier.We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Embracing our differencesAt Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.TPBN1_UKTJ

Purpose To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures To assist the Store Manager in all aspects of the business including sales, security and stock control Responsibilities To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display Identifying selling opportunities and acting on these To assume responsibility for housekeeping standards both inside and outside the store according to Company standards To ensure that stock is controlled and merchandised to Company standards at all times To assist with promotional set up To ensure that the premises are safe and secure at all times To comply with the Company regulations with regard to cash handling and administration To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation Any other duties relevant and related to the post Qualifications Essential Maths and English GCSE Grade C or above or equivalent Desirable WSET Foundation Certificate A valid driving license plus access to a car Skills & Experience - Essential Three months previous experience in a retail environment Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service Ability to actively sell to customers Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation Good standard of dress and appearance - clean and well groomed A good team player with the ability to work in a team environment Skills & Experience - Desirable Interest and/or knowledge of wine Previous experience of cash handling Previous experience of stock handling and control 1 x 16hr #NIJobs About Us With 85 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register. TPBN1_NI

Purpose To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures To assist the Store Manager in all aspects of the business including sales, security and stock control Responsibilities To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display Identifying selling opportunities and acting on these To assume responsibility for housekeeping standards both inside and outside the store according to Company standards To ensure that stock is controlled and merchandised to Company standards at all times To assist with promotional set up To ensure that the premises are safe and secure at all times To comply with the Company regulations with regard to cash handling and administration To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation Any other duties relevant and related to the post Qualifications Essential Maths and English GCSE Grade C or above or equivalent Desirable WSET Foundation Certificate A valid driving license plus access to a car Skills & Experience - Essential Three months previous experience in a retail environment Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service Ability to actively sell to customers Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation Good standard of dress and appearance - clean and well groomed A good team player with the ability to work in a team environment Skills & Experience - Desirable Interest and/or knowledge of wine Previous experience of cash handling Previous experience of stock handling and control 1 x 30hr/1 x 12hr #NIJobs About Us With 85 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register. TPBN1_NI

Achilles Information Limited in Belfast is seeking an experienced Sales leader to manage and develop inside sales teams, driving revenue growth and exceptional customer service. You will coach team members, own quotas, and collaborate with Account Managers and cross-functional teams to optimize camp

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A dynamic manufacturing firm in Northern Ireland seeks an Inside Sales Executive to join their team. This full-time position focuses on managing inbound sales enquiries and driving customer engagement through effective communication and follow-up. Candidates should have a year of sales experience an

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Solera Corporation is seeking a Head of Inside Sales to lead the inside sales team, driving revenue growth across vehicle history check and valuation data products. The role focuses on developing the Inside Sales Manager and achieving high performance through coaching and targets.

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Inside Sales Executive will identify and qualify leads, present the solution, and manage prospects.

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Supports business development, provides client-facing support, assists with contract development and client follow-up, and manages key customer relationships.

The Sales Engineer will manage client relationships, understand technical requirements, and offer tailored profiling solutions.

This role involves making new prospect appointments for field sales, managing a sales pipeline, and supporting sales colleagues to generate revenue.

Inside Sales Representative needed to manage accounts, handle inquiries, and drive business growth through sales and customer service.

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