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When you join Amazon as an Area Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your department is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities • Create, oversee, and drive a culture of safety and wellbeing., • Analyze and implement changes to keep quality and productivity at a consistently high level., • Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility., • Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence., • Work collaboratively with management-level colleagues to standardize shift practices. A day in the life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. • Experience in managing and developing teams, • Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner, • Experience in data analysis and extracting insights to make data-backed business decisions, • Experience in English-language communication skills, both written and verbal, • Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams, • Bachelor's degree or equivalent, or experience in operations management, • Experience with Lean or Six Sigma analytical techniques, • Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities • Create, oversee, and drive a culture of safety and wellbeing, • Analyse and implement changes to keep quality and productivity at a consistently high level, • Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility, • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence, • Work collaboratively with management-level colleagues to standardise shift practices A day in the life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions • Experience in people management, • Experience communicating with a wide range of stakeholders, including colleagues and leadership, • Experience in English-language communication skills, both written and verbal, • Bachelor's degree, or experience using data to influence business decisions, • Knowledge of Six Sigma tools and Lean techniques, • Experience within a distribution center, logistics, or manufacturing environment, • Experience with Microsoft Office including Outlook, Word, and Excel Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

When you join Amazon as an Area Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your department is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities- Create, oversee, and drive a culture of safety and wellbeing. - Analyze and implement changes to keep quality and productivity at a consistently high level.- Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility.- Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence. - Work collaboratively with management-level colleagues to standardize shift practices. A day in the lifeYou’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.About the teamCustomer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.Basic qualifications- Experience in managing and developing teams- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner- Experience in data analysis and extracting insights to make data-backed business decisions- Experience in English-language communication skills, both written and verbal- Experience leading large teams, with demonstrable ability to hire, develop, and manage high-performing technical teams- Bachelor's degree or equivalent, or experience in operations managementPreferred qualification - Experience with Lean or Six Sigma analytical techniques- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities- Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardise shift practices A day in the lifeYou’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. About the teamCustomer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisionsBasic qualifications- Experience in people management- Experience communicating with a wide range of stakeholders, including colleagues and leadership- Experience in English-language communication skills, both written and verbal- Bachelor's degree, or experience using data to influence business decisionsPreferred qualification - Knowledge of Six Sigma tools and Lean techniques- Experience within a distribution center, logistics, or manufacturing environment- Experience with Microsoft Office including Outlook, Word, and ExcelAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

HR Operations Coordinator \n Location: Quorum Business Park, Newcastle upon Tyne, NE12 8BU \n Hours: 40 hours per week, Monday to Friday, 9:00am – 6:00pm \n \n Working Pattern: Hybrid working – 3 days per week in the office and 2 days working from home \n \n About Verisure \n We are Verisure – the No.1 professionally monitored security company in the world, protecting around 6.2 million families and small businesses globally. \n As we continue to grow, our people teams play a vital role in supporting our employees and ensuring our HR processes are delivered accurately, efficiently and compliantly. \n \n We are looking for an organised and detail-focused HR Operations Coordinator to join our team and support the smooth running of our day-to-day HR operations. \n \n The Role \n This is an excellent opportunity for someone with experience in HR administration or HR operations who enjoys working in a structured, process-driven environment. \n \n You will support a wide range of HR activities across the employee lifecycle, helping to manage employee queries, maintain accurate records, support compliance processes and ensure our HR services are delivered to a high standard. \n Alongside managing day-to-day administration, you will also have the opportunity to identify improvements, support better ways of working and take ownership of key processes. \n \n Key Responsibilities \n \n HR Administration & Employee Support \n\n • Provide day-to-day HR operational support across the employee lifecycle.\n, • Manage and respond to employee and manager queries through the HR ticketing system.\n, • Process HR administration including absence updates, job changes, payroll queries and general employee requests.\n, • Maintain accurate employee records within Workday.\n, • Process HR documentation through systems such as Adobe Sign.\n\n \n Compliance & Reporting \n\n • Support Right to Work and DBS audit activity.\n, • Maintain accurate compliance records including visa tracking.\n, • Assist with HR reporting and data preparation.\n, • Support internal audits and ensure HR records remain accurate and compliant.\n\n \n Systems & Process Improvement \n\n • Complete regular data checks to ensure information within Workday remains accurate.\n, • Support HR system updates, testing and improvements.\n, • Help review and improve HR processes, documentation and ways of working.\n, • Identify recurring queries or issues and support solutions.\n\n \n About You \n You will be someone who enjoys organisation, accuracy and delivering a great service. \n \n Ideally, you will have: \n\n • Previous experience within HR administration, HR operations or a similar role.\n, • Strong attention to detail and excellent organisation skills.\n, • Experience managing a busy workload and prioritising tasks effectively.\n, • Confidence handling confidential employee information.\n, • Strong written and verbal communication skills.\n, • A process-driven approach with a willingness to improve how things are done.\n, • The ability to work independently while also being a strong team player.\n\n \n Most importantly, we are looking for someone who is proactive, motivated and willing to take ownership of their work. \n \n Why Join Verisure? \n You will be joining a growing global organisation where HR plays a key role in supporting our people and business success. This is a great opportunity to develop your HR Operations career while gaining experience within a fast-paced and evolving environment.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. \n As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. \n For more information, visit oliverwyman.com, or follow us on LinkedIn and X. \n \n The Opportunity: \n \n Reporting to the UK EA Manager, the successful Executive Assistant will provide high‑calibre administrative support to up to three Partners. You will act as a trusted business partner, enabling decision‑making and partner productivity, managing their and your time, and representing the firm with discretion and professionalism. This role requires strong organisational skills, a proactive mindset and the ability to prioritise a high volume of email and competing demands. \n \n The position is a hybrid role with a minimum of 60% based in our Newcastle office with the other 40% working from home. Hours are 9 am-6 pm (including one hour lunch break). \n \n Key Responsibilities: \n \n Daily administration (50%) \n\n • Own the end‑to‑end administrative lifecycle for assigned Partners: anticipate needs, manage complex diaries and prioritise requests to ensure Partners are prepared and briefed.\n, • Provide proactive and strategic diary management: schedule and coordinate internal and external meetings, including multi‑time‑zone video conferences (Teams, Zoom), and propose creative solutions to conflicts while protecting focus time.\n, • Manage and prioritise your own inbox and workload: triage high volumes of incoming correspondence, apply consistent prioritisation and colour coding, escalate to Partners when necessary, and ensure timely action or response where appropriate.\n, • Arrange sometimes complex domestic and international travel: plan and book flights using our travel agency, hotels and visas; prepare detailed itineraries, keep up to date details in the partner diary and coordinate ground transport and other logistics.\n, • Maintain accurate timesheets and project documentation in our inhouse database, Certinia; prepare timely expense reports and support travel and expense approvals in line with firm policy.\n, • Support contract workflows, tracking and compliance requirements: gather and upload required documentation, follow contract processes and liaise with Legal/Commercial teams as needed.\n, • Liaise proactively with cross‑functional partners (Finance, IT, HR/HC, DTP, Facilities) to resolve operational issues and deliver seamless service.\n, • Use approved technology, including available AI tools, responsibly to streamline routine tasks while maintaining confidentiality and quality control.\n, • Support ad‑hoc events or office initiatives for assigned Partners as required.\n\n \n Client development (30%) \n\n • Act as a proactive business partner to support Partners’ client and business development priorities; understand client landscapes and help align administrative support to commercial objectives.\n, • Maintain and update CRM contact lists and business activity records; track pipeline and sales activity, ensuring next actions are recorded and followed up.\n, • Coordinate business development and client meeting logistics end‑to‑end: prepare meeting packs with the help of our inhouse document production team and help with meeting set‑up if required (rooms, passes, catering, tech), and ensure meetings proceed with minimal disruption.\n, • Identify and flag client opportunities or follow‑ups; arrange introductions and follow‑through actions in line with Partners’ priorities.\n, • Build strong relationships with client assistants and internal stakeholders to facilitate access and smooth delivery of client interactions.\n, • Coordinate travel and meeting itineraries to optimise client engagement and efficiency, grouping meetings where appropriate to reduce travel time and cost.\n\n \n Team Support (20%) \n\n • Provide reliable short‑term cover for other EAs and Partners as required to ensure continuity of service.\n, • Support onboarding, mentoring and training of new EAs; contribute to the EA community by sharing best practice and participating in team initiatives and meetings.\n, • Help identify and implement process improvements to increase team efficiency and consistency; participate in projects to standardise workflows.\n, • Provide occasional Office Services support and collaborate across functions to maintain smooth day‑to‑day operations.\n, • Be approachable and constructive in feedback, setting a positive example in behaviour and service delivery.\n\n \n Experience required: \n\n • Minimum of three years’ experience in an administrative, EA or PA role supporting executives; experience in professional services (consulting, financial services) preferred.\n, • Proven experience supporting client‑facing activities and business development processes desirable.\n, • Demonstrable experience coordinating complex diaries, travel and large meetings or events.\n, • Familiarity with corporate systems such as CRM, Certinia (timesheet/project documentation), and expense/travel platforms desirable.\n\n \n Skills and Attributes required: \n \n\n • Strong service orientation with a proactive, solution-focused approach; acts as a trusted business partner to senior stakeholders.\n, • Excellent written and verbal communication; presents information clearly and confidently to diverse audiences.\n, • High level of discretion, confidentiality, and professional judgment; adheres to firm policies on data protection and information security.\n, • Exceptional organisational skills with the ability to prioritise and manage competing demands in a fast-paced environment.\n, • Comfortable working autonomously and collaboratively; receptive to feedback and committed to continuous development.\n, • Resilient, adaptable and composed under pressure.\n, • Collaborative mindset; builds and leverages internal networks to resolve issues efficiently and influence stakeholders.\n, • Confident user of Microsoft Windows, Outlook, Teams, Zoom; working knowledge of Excel preferred; proficient with approved productivity and collaboration tools, including AI tools, while safeguarding confidentiality.\n, • Takes ownership of tasks end to end with sound judgment and accountability; escalates appropriately.\n, • Supports compliance by maintaining accurate records, following contract, expense, and timesheet processes, and assisting governance and audit requirements.\n, • Continuously seeks efficiencies, shares best practices, and contributes to EA community development.\n, • Represents the firm professionally with tact, diplomacy, and integrity.\n\n \n \n Why Join Us? \n \n At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. \n \n We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. \n \n Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Site Manager - Cat A & Cat B Office Fit Outs Location: North East / Newcastle area Rate: £300 per day - UMB or PAYE Duration: Minimum 8 months with the potential for ongoing/permanent opoprtunites in the future We are currently recruiting for an experienced Site Manager on behalf of a well-established client specialising in Cat A and Cat B office fit out projects. This is an excellent opportunity for a proactive and professional Site Manager looking for long-term work with the possibility of joining the client on additional projects beyond the initial contract. The Role You will be responsible for the day-to-day management of a commercial office fit out project, ensuring works are delivered safely, on time, and to a high standard. Key Responsibilities Managing subcontractors and coordinating all site activities Ensuring health & safety compliance across the project Monitoring progress against programme deadlines Conducting site inductions and toolbox talks Liaising with the client, project team, and suppliers Maintaining quality standards and site documentation Requirements Previous experience managing Cat A and Cat B office fit outs A Joinery background is preferred Valid SMSTS Valid CSCS Card First Aid at Work Fire Marshal / Fire Warden certificate Strong communication and organisational skills Ability to manage fast-paced commercial fit out projects independently Must be able to pass a background check / security clearance to work on a police station project What's on Offer £300 per day UMB or PAYE payment options available Minimum 8 months' work guaranteed Opportunity to secure further contracts with the client after completion of this project Work with a reputable commercial fit out contractor delivering high-quality office refurbishment projectsIf you are an experienced Site Manager with a strong background in Cat A & Cat B office fit outs, ideally with a Joinery background, and can meet the security clearance requirements, apply now or contact Brandon on (phone number removed) for more information

Location: Edinburgh, UK; Glasgow City, Glasgow, UK; Leeds, UK; Manchester, UK; Newcastle upon Tyne, UK; Stratford-upon-Avon CV37, UK; Worthing, UK; Reading, UK; United KingdomSalary: 71,725 - 87,612 per yearEmployment: FlexibleCategory: ITPosted: 2026-08-15Valid to: 2026-08-28Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.At HMRC, we are already one of the most digital advanced tax authorities in the world and have one of the largest IT infrastructures and data sources in the UK. With 50 million customers to serve, over 60 thousand colleagues to support, and 600 billion to collect to fund UK Plc, our IT operation is huge! For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference.We’re recruiting for a Lead Product Manager at HMRC Business Tax team (Process Mining) to be part of our highly creative and collaborative teams supporting His Majesty’s Revenue and Customs. We are ambitious, and we need a strong product leader to help us achieve the ambitions we have set out in our 2026/27 vision, delivering great outcomes through digital products.This role needs a strong leader who can challenge, create, and own the product strategy. Your goal is to optimise the overall value of an area of the business tax system by contributing to solving complex and often challenging problems through the creation of great digital products.Job descriptionA Product Lead is responsible for leading a number of product teams within a business area to build and release digital products or services. Product Leads understand the business goals and the high-level user needs for different user groups across the services. Product Leads also understand the organisational and business area strategies, and work with senior leaders and stakeholders to ensure the right types of products and services are being delivered to support the strategies. Product Leads also manage product managers, coach, or mentor them, and support the Head of Profession to build the capability amongst the product management profession.Person specificationResponsibilitiesYou will:Create the vision, strategy, roadmap and value proposition for a programme or portfolio of digital services, creating achievable and measurable objectives for a portfolio digital service based on transformation programme goals.Set product priorities, strategic direction and leadership for a programme or portfolio of products in a transformation programme.Create and iterate programme-level roadmaps, reporting and set the agile governance framework for product teams in a programme.Lead engagement with Senior Directors, Senior Civil Servants, and stakeholders to shape and influence delivery activity and governance in transformation programmes, in line with the organisation’s strategy and objectives.Work with other professions leads and teams across HMRC to promote user-centred and agile ways of working, and to ensure the resourcing model for multidisciplinary teams works effectively. Lead creation of strategic roadmaps, business cases, funding forecasts and delivery plans to define pipeline of future work in CDIO.Accountable for product outcomes within a transformation programme, setting KPIs and performance measures for success.Line manages, coach and mentor Grade 7 Product Managers and SO Associate Product Managers, responsible for increasing capability and ensuring product management standards and met.Work with Head of Product around recruitment, retention, and upskilling of product managers in HMRC, to define standards and best practice for Product ManagersBe a leader within local product management communities and other communities of interest across HMRC, managing and organising cross-government conferences and events.Coordinate product development across HMRC Lines of Business to identify reuse of components and patterns in services.Oversee live services and continuous improvement work for the product /service and management of vendor contracts as and when needed.Lead and support multidisciplinary product teams through discovery, alpha, beta, and live phases of development, turning vision into reality and continuously improving.Essential Criteria:Experience of using lean, agile or user centred design methods (ideally all)Experience of building and maintaining positive relationships with senior stakeholders, including negotiating with stakeholders on difficult issues, acting as an escalation point when needed, and being able to influence stakeholders on a portfolio or service strategy.Demonstration of the ability to look across a number of products/services in a portfolio, and the wider marketplace, to understand how different products can work together to deliver a wider outcome. Experience of successfully prioritising work based on what is valuable to do first across a portfolio/ service/programme, managing dependencies between different products, digital and non-digital channels, et cetera. Demonstration of the ability to use qualitative or quantitative research (e.g., customer feedback, market research, service metrics, et cetera) to gain insights on a problem, or potential solutions. Experience of coaching, mentoring and line managing others across a digital team in product management roles or other GDaD roles. Experience of working with digital teams and other professions to improve ways of working at scale across a number of teams. Experience of building capability in others and facilitating learning and development at scale, including of product management frameworks and tools.Demonstration of the ability to understand how to measure and track success of a programme and recalibrate areas of the programme to optimise outcomes- including demonstration of understanding the product lifecycle and knowing when to keep going on products and when to stop or pivot. Experience of successfully communicating with others to explain problems, present options, setting a direction for moving forward, and getting buy in for recommendations. Desirable Criteria: Significant knowledge of user research, or service, content or interaction design, or software engineering practices, and how product managers can successfully work with these professions to create better products. Experience of managing large teams. Working knowledge of ITIL v4Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for the following site, it’s important to note that this is not a long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.This site is:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleYou will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.BenefitsAlongside your salary of 71,725, HM Revenue and Customs contributes 20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsHow to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences.A 750-word Personal Statement, describing how your skills and experience would make you suitable for the role, and how you meet the Essential Criteria and Person Specification. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on your Personal Statement.At full sift your CV and your Personal Statement, will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be asked experience-based questions to assess what you are capable of.Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UKFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Amit ChakravartyEmail : amit.chakravarty@hmrc.gov.ukTelephone : 03000 559960Recruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Location: Newcastle upon Tyne, UK; Blackpool, UK; Birmingham, UK; Leeds, UK; Manchester, UK; Sheffield, UK; Cardiff, UK; Glasgow City, Glasgow, UKSalary: 57,946 - 68,205 per yearEmployment: Full timeCategory: SecurityPosted: 2026-08-20Valid to: 2026-09-02Employer: Department for Work and PensionsJob summaryThe Chief Security Officer has one of the most significant security roles in the UK. DWP touches the lives of more than 20 million people and is responsible for circa 300bn of annual welfare spend. The department employs around 90,000 FTEs and operates from over 750 physical locations. Working to the Finance Director General, the Chief Security Officer sits on the Finance Group Executive Team with overall responsibility for identifying DWP’s key security and data protection risks and setting relevant policies and standards across the organisation to deliver balanced and appropriate security controls. This enables the business to deliver the pension and benefits system to some of the most vulnerable people in UK society. We are seeking a Chief of Staff to support the Chief Security Officer. Job descriptionThis is a high-profile, fast-paced opportunity, offering significant exposure to senior leadership and strategic decision-making at a pivotal point for the organisation. The postholder will work at the heart of the security leadership function, helping to shape the future operating model and strategic direction as well as ensuring continuity.The postholder will be expected to operate with confidence and credibility, contributing actively to Senior Leadership Team discussions, providing insight, challenge and perspective, and supporting the CSO in navigating complex, system-wide issues.Key Responsibilities Strategic support Develop and maintain a deep understanding of the CSO's remit, priorities, risks and stakeholder landscape. Provide strategic advice, challenge and support to aid informed decision-making. Identify emerging issues, risks and opportunities and ensure the CSO has clear visibility of matters requiring attention. Support the development and delivery of security strategy, governance and organisational priorities.Executive briefing and communications Lead the development of briefing packs, submissions and other materials to support ministerial, Permanent Secretary and senior stakeholder engagement. Ensure the CSO is appropriately prepared for meetings, boards, visits and external engagements. Coordinate clear and consistent messaging across Security and Data Protection and wider departmental stakeholders.Governance and leadership support Support the effective operation of senior governance forums and leadership meetings. Attend senior meetings and boards on behalf of, or alongside, the CSO, capturing key decisions, risks and actions. Monitor progress against agreed actions and ensure effective follow-through across the organisation. Assist the CSO in driving performance, accountability and delivery across the Security and Data Protection function.Coordination and stakeholder management Act as a central point of coordination between the CSO, Senior Leadership Team and key stakeholders. Build and maintain effective relationships across DWP, wider government and external partners. Coordinate cross-functional activity, ensuring delivery remains aligned with strategic priorities. Support engagement with senior leaders, directors, deputy directors and corporate partners.Risk, insight and continuous improvement Provide oversight of strategic risks, dependencies and organisational priorities. Analyse complex information from multiple sources and present clear recommendations to support executive decision-making. Identify opportunities to improve governance, reporting, communication and operational effectiveness. Support the development of management information, reporting and assurance products for senior audiences.Person specificationEssential criteriaYou will be able to demonstrate: Excellent written and verbal communication skills, including producing high-quality material for senior leaders. Knowledge and experience of security, including an understanding of governance, risk, assurance and the wider security landscape. Strong strategic thinking and sound judgement when dealing with complex and sensitive issues. The ability to analyse complex information and translate it into clear advice and recommendations. Experience of working effectively with senior stakeholders and influencing across organisational boundaries. Strong organisational skills, with the ability to manage competing priorities and deliver at pace. Experience of working in a governance, policy, corporate strategy, private office or business management environment.Please note this role may include travelling and occasional overnight stays.Developed Vetting (DV) clearance; candidates without must be willing to undergo security vetting.BehavioursWe'll assess you against these behaviours during the selection process:Seeing the Big PictureCommunicating and InfluencingWorking TogetherDelivering at PaceWe only ask for evidence of these behaviours on your application form:Seeing the Big PictureBenefitsAlongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).DWP have a broad benefits package built around your work-life balance which includes:Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.Stage 1 – Application and SiftAs part of the application process, you will be required to submit:A completed application form, including your employment history, education, professional qualifications and relevant achievements.A CV and a personal statement of a maximum 750 words demonstrating how you meet the criteria. The sift panel will assess your application against the criteria, using the information provided in your employment history and personal statement.You are also requested to provide a 250 word statement at application for the lead Behaviour, "Seeing the Big Picture". Should a large number of applications be received, an initial sift may be conducted using the lead behaviour, Seeing the Big Picture. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. A NOTE ON ANONYMISATIONDue to DWP’s use of anonymised recruitment practices it is not possible for applicants to upload/attach a CV; any information that you would customarily share on a CV should therefore be entered onto the application form. Please ensure you provide sufficient information to enable the sift panel to make an informed judgement about your suitability for this role.IMPORTANT INFORMATIONPlease include all other information that you would customarily provide when presenting a CV/Personal statement, as the sift panel use this information to assess your application (please note, reference to lead behaviour sift only in the event of a large number of applicants).DWP operates an anonymised recruitment process. When entering information relating to your employment history you will be asked to remove any personal details that could be used to identify you. This relates to name and contact details which might usually appear on your CV/Personal statement. Failure to do so will result in your application being withdrawn.Stage 2 – Fireside Chat with the Chief Security OfficerStage 3 - Formal Interview.BehavioursFour behaviour questions covering:Seeing The Big Picture Communicating and Influencing Working Together Delivering at Pace Strength based questionsA series of strength-based questions designed to explore what you enjoy doing, how you naturally approach situations and where you are most likely to perform at your best.Sift and Interview Information:Where there is a large amount of applications a long sift will be completed on the behaviour Seeing the Big Picture.Sift and Interview dates to be confirmed.This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.Further InformationAt the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.Find out more about working for DWP on the DWP Careers Hub.Reserve ListA reserve list may be held for a period of 6 months from which further appointments can be made.If you are placed on a reserve list but we cannot immediately offer you a post, please note: If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.Disability Confident SchemeIf high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.Reasonable AdjustmentsWe consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.Integrity, plagiarism and Civil Service PrinciplesThe Civil Service values honesty and integrity and expects all candidates to abide by these principles.Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.Examples of plagiarism can include:- Presenting the work, ideas and experience of others as your own- Copying content or answers from an online or published source that is not your ownDisclosure and Barring Service and Internal Fraud Database ChecksTo process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.ukApplicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.If successful and transferring from another Government Department, a criminal record check will be carried out.Important New entrants are expected to join on the minimum of the pay band.Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.For further information on National Security Vetting please visit the Demystifying Vetting website.FeedbackFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Nicola StorerEmail : NICOLA.STORER@DWP.GOV.UKRecruitment teamEmail : dwprecruitment.grs@cabinetoffice.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.AttachmentsSuccess-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)

Up to 300 per dayNewcastle upon Tyne, Tyne and WearTEMPORARYSite Manager - Cat A & Cat B Office Fit OutsLocation: North East / Newcastle areaRate:300 per day - UMB or PAYEDuration:Minimum 8 months with the potential for ongoing/permanent opoprtunites in the futureWe are currently recruiting for an experienced Site Manager on behalf of a well-established client specialising in Cat A and Cat B office fit out projects.This is an excellent opportunity for a proactive and professional Site Manager looking for long-term work with the possibility of joining the client on additional projects beyond the initial contract.The RoleYou will be responsible for the day-to-day management of a commercial office fit out project, ensuring works are delivered safely, on time, and to a high standard.Key ResponsibilitiesManaging subcontractors and coordinating all site activitiesEnsuring health & safety compliance across the projectMonitoring progress against programme deadlinesConducting site inductions and toolbox talksLiaising with the client, project team, and suppliersMaintaining quality standards and site documentationRequirementsPrevious experience managing Cat A and Cat B office fit outsA Joinery background is preferredValid SMSTSValid CSCS CardFirst Aid at WorkFire Marshal / Fire Warden certificateStrong communication and organisational skillsAbility to manage fast-paced commercial fit out projects independentlyMust be able to pass a background check / security clearance to work on a police station projectWhat's on Offer300 per dayUMB or PAYE payment options availableMinimum 8 months' work guaranteedOpportunity to secure further contracts with the client after completion of this projectWork with a reputable commercial fit out contractor delivering high-quality office refurbishment projectsIf you are an experienced Site Manager with a strong background in Cat A & Cat B office fit outs, ideally with a Joinery background, and can meet the security clearance requirements, apply now or contact Brandon on 07921463214 for more information.

Company DescriptionAt Turner & Townsend we’re passionate about making the difference – we are committed to delivering Sustainable Net Zero outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. The world is changing, and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments, and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure, and natural resources sectors. It’s how we’ve made the difference for 75 years. Transforming performance for a green, inclusive and productive world. Job DescriptionDue to increased opportunities and demand in the Energy & Natural Resources division, the North West team are recruiting for Project Controls Managers to join a diverse and supportive team during a period of significant growth. Our nuclear client is at the forefront of industry leading change, and we are keen to speak to like-minded individuals with senior project planning, cost control and/or risk management experience at team management level to see what Turner & Townsend can offer you. Candidates will be required to be present in our client office in Teesside for 3 days per week. Main purpose of the role A Project Controls Manager (PCM) will lead cross-discipline teams of project controls professionals to deliver effective, consistent, assured and value adding project controls services to our nuclear client across diverse and complex programmes. In leading the team, they will be responsible for defining and delivering performance management cadences on complex projects/programmes along with all associated processes & reports. They are accountable for maintaining robust planning and project controls deliverables that provide our clients with accurate data to drive management decisions. They will play a key role in ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards. Key accountabilities As PCM, you have the passion to provide integrated planning and project controls services as required by our clients, which may include: Leading cross-discipline teams of project controls professionals to drive delivery of robust and effective project controls services and continuous improvement in project controls processes. Create efficiency and increasing benefits to our nuclear client by defining and implementing project controls approaches across the project, programme and portfolio levels to allow effective decision making at all levels. Defining and implementing effective governance and assurance processes around project controls products. Adherence to NEC or FIDIC contract processes for management of project controls data and deliverables. Working with our client to develop relevant breakdown structures, support scope definitions and in turn project controls products with the professionals and senior professionals in their team. Defining scaled, tailored and integrated approaches for project controls and documenting these (for example in a Project Control System Definition). Defining the scope through the identification and management of exclusions, assumptions, interfaces, and dependencies, and coordinate the scope’s decomposition. Working with the Integrated Project Team to establish a robust, accurate Performance Measurement Baseline and manage the change control process. Working with Project and Commercial Management to establish the Supplier Project Controls contract requirements, and then collaborating with suppliers to integrate and analyse their performance data. Ensuring scope, cost, risk and schedule integration and alignment, and analyse performance data to provide delivery insight and facilitate delivery decisions. Training and coaching client team and less experienced project team members on performance and reporting management processes and practices. Assuring the quality, accuracy, and integrity of the Project Controls team’s output. Undertaking line management activities including career development and performance management. Ability to interact with Senior Management / Leadership members when delivering updates on Performance Management within a complex project/programme environment. Guide the team on appropriate use of systems and tools (such as Primavera P6, Power Bi, Excel) in relation to Performance Management, Analysis & Reporting. Works to make positive change happen by embracing challenges and opportunities for our client. Effectively connects and communicates with people to collaborate to deliver our best work. Brings out the best in everyone by helping the team in making the most of their potential through proactive collaboration and effective teamworking, working with empathy and treating everyone with care and respect. QualificationsYou have significant experience in the application of several Project Controls disciplines (Planning, Cost Estimation, Cost Management, Risk Management or Reporting) in multiple projects in one or more sectors across the whole Project lifecycle. While working for client/operator experience is desirable its not mandatory requirement. You have strong knowledge and proficiency with various project controls specific software packages and can coordinate and work with other teams utilising your multi-disciplinary knowledge. You will be a strong communicator, able to demonstrate leadership behaviours with the ability to influence, manage, motivate, coach and develop a team by fostering a diverse and inclusive environment. You promote empowerment and contribution and have a passion to build a community and support network beyond your delivery role. You also: Will be able to obtain BPSS level security clearance. Are a member of a relevant professional body e.g., Association for Project Management, Project Management Institute. Have practical experience of integrating Project Controls disciplines and the ability to assess the maturity of a team and ways of working. Have experience in using some Project Controls software (Primavera P6, Active Risk Manager, Ecosys etc). Have excellent verbal and written communication skills. Have the ability to make risk-based decisions where the parameters are unclear, and judgement is needed. Have strong leadership skills with the ability to mobilise, inspire and lead by example. Have strong stakeholder management experience. Can navigate through conflict situations and defuse tension. Have desire to work across all energy streams including conventional Oil & Gas, renewables, nuclear, carbon capture and Hydrogen production schemes.Additional InformationOur inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at #LI-MS2 #LI-Hybrid SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: TwitterInstagramLinkedInIt is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable.Join our social media conversations for more information about Turner & Townsend and our exciting future projects: TwitterInstagramLinkedInIt is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SummaryType: Full-timeFunction: ConsultingExperience level: ExecutiveIndustry: Construction

We have an exciting opportunity for a Matter Orchestration Manager to join our IT team , based in A&O Shearmans Belfast Office. All potential candidates should read through the following details of this job with care before making an application. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm’s matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high‑quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firms business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the companys Intapp suite of products. Youll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firms Risk Business applications. The role involves supporting the firms Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm’s IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end‑to‑end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firms values at all times and is comfortable working with a wide range of people and departments. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits | A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. xjlbheb We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE • A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here . LI

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The Information Security Manager owns the company's information security governance, risk and compliance programme, including the ISMS, client security assurance, security policy framework, incident governance, supplier security assurance, and security reporting. Maintain and continuously improve th

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AI StatementWe champion tech that helps people work smarter, but we want to get to know you! If you use AI to assist with your application or interview prep, please ensure all information submitted remains an accurate, truthful representation of your personal achievements and capabilities rather tha