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About The Role\n FDM is a global business and technology consultancy seeking a Senior CMDB Manager to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in Edinburgh. \n \n Our client is seeking a Senior CMDB (Configuration Management Database) Manager who will be responsible for maintaining the accuracy, integrity, and relationships of an organization's IT assets and infrastructure components. Their primary goal is to ensure that IT teams have a clear, real-time view of the technology stack to support incident, change, and problem management. \n This role is responsible for: \n\n • Play a leading role in establishing the organisation’s Configuration Management capability from the ground up.\n, • You will shape, implement, and mature the ServiceNow CMDB, ensuring it is aligned to the Common Service Data Model (CSDM) and supports wider ITSM, ITOM, and business service management outcomes.\n, • This is a hybrid role combining strategic ownership with hands-on configuration, data modelling, and process execution.\n\n Responsibilities: \n Configuration Management \n\n • Support the enterprise Configuration Management strategy and roadmap alongside Head of Change and Configuration Management\n, • Implement and support the Configuration Management practice across the organisation.\n, • Subject matter expert for CMDB, CSDM, Service Mapping, CMDB-related projects and transformation initiatives.\n, • Develop and maintain Configuration Management policies, standards, controls and procedures.\n, • Lead Configuration Management governance forums and steering groups.\n, • Ensure alignment of CMDB objectives with organisational technology and business strategies.\n\n CMDB Governance and Compliance \n\n • Establish enterprise-wide CMDB governance frameworks.\n, • Support the organisation's adoption and maturity of the Common Service Data Model (CSDM).\n, • Drive compliance with CMDB standards, policies and audit requirements.\n, • Ensure all technology domains maintain appropriate CI ownership and lifecycle controls.\n, • Report CMDB completeness, correctness, compliance, risks, trends and data quality metrics to senior leadership.\n, • Act as escalation point for configuration management issues and governance exceptions.\n\n Service Mapping ownership \n\n • Ensure service models align with ServiceNow best practices and business requirements.\n, • Govern service mapping architecture and business service hierarchies.\n, • Support data ingestion, integrations and transformation processes.\n, • Resolve CI conflicts, particularly those arising from Discovery and Service Mapping.\n, • Drive continuous improvement in service modelling across all technology teams.\n\n CMDB Data Management and Maintenance \n\n • Create, update, retire and deconflict Configuration Items (CIs) in line with defined standards.\n, • Ensure all updates comply with configuration management policies and standards.\n, • Configure and optimise ServiceNow CMDB components including:\n, • Support Discovery and Data ingestion processes.\n, • Assist with reconciliation and integration issues.\n, • Support CMDB integration with:\n, • Discovery tools.\n, • LeanIX or application repositories.\n, • Other ITSM/ITOM data sources.\n, • Lead data quality remediation initiatives and drive continuous improvement.\n\n Stakeholder Management \n\n • Build strong partnerships with:\n, • Incident Management\n, • Problem Management\n, • Change Management\n, • Asset Management\n, • Enterprise Architecture\n, • Information Security\n, • Risk and Compliance\n, • Application and Infrastructure teams\n, • Champion CMDB adoption across Technology Services and Business Units.\n\n General \n\n • Adapt to changing and conflicting business priorities and demonstrate the ability to influence the team to work in an agile manner ensuring high levels of service quality.\n, • Work closely with the business and vendors during any implementations or project activities.\n, • Provide service assurance by working with Global Information Security (GIS) and Risk teams to ensure IT Security compliance, effective risk management and audit standards are met.\nAbout You\n\n, • Proven experience managing and developing an enterprise CMDB, preferably within ServiceNow.\n, • Experience implementing and maturing Configuration Management practices in a complex enterprise environment.\n, • Demonstrable experience establishing CMDB governance, standards, policies, and operating models.\n, • Experience driving adoption of the Common Service Data Model (CSDM).\n, • Hands-on experience with ServiceNow Discovery, Service Mapping, and CMDB data management.\n, • Experience leading data quality improvement initiatives and resolving configuration data issues.\n, • Strong stakeholder management experience, working across IT Operations, Infrastructure, Security, Architecture, Risk, Asset Management, and Service Management teams.\n, • Experience supporting audit, compliance, and risk management activities.\n, • Experience delivering strategic technology transformation or service improvement initiatives.\n\n Technical Knowledge: \n\n • Strong knowledge of ITIL Configuration Management principles and best practices.\n, • Deep understanding of ServiceNow CMDB architecture, data modelling, and governance.\n, • Knowledge of CSDM framework and ServiceNow implementation best practices.\n, • Understanding of Configuration Item (CI) lifecycle management and relationship mapping.\n, • Knowledge of ITSM processes including Incident, Change, Problem, and Asset Management.\n, • Experience with CMDB integrations, discovery tools, and data reconciliation processes.\n, • Understanding of IT infrastructure, applications, cloud services, and enterprise technology environments.\n\n Leadership and Governance: \n\n • Ability to establish and lead Configuration Management governance frameworks and forums.\n, • Experience defining KPIs, reporting metrics, and presenting performance outcomes to senior leadership.\n, • Strong decision-making and escalation management capabilities.\n, • Ability to influence stakeholders across multiple technology and business functions.\n

Risk Events Manager, Edinburgh or Bristol, HybridSummary of the roleAn FCA-regulated business are seeking a dedicated professional to join the company, as a Risk Events Manager. They are looking for someone who will play a pivotal role in managing business incidents and risk events, ensuring governance frameworks and controls are adhered to while working closely with Operations, IT, Client and the Business' stakeholders. You will coordinate investigations, track actions through to completion, conduct root cause analysis, produce management information and support customer rectification activities. The role offers the opportunity to work across multiple business areas, helping to improve customer outcomes, strengthen controls and drive continuous improvement across the organisation.What you'll be doingManaging business incidents and risk events in line with governance frameworks and agreed controls.Chairing meetings with internal stakeholders, the company's representatives, IT teams and operational colleagues to drive incident resolution.Tracking actions, monitoring progress and ensuring timely completion of remediation activities arising from incidents and risk events.Completing root cause analysis and identifying opportunities to improve processes, controls and customer outcomes.Producing management information, reports, agendas and updates for senior stakeholders, forums and governance committees.Acting as a Subject Matter Expert on projects, assessing operational impacts and identifying risks associated with change initiatives.Supporting customer rectification activities and ensuring customer detriment is identified, understood and addressed appropriately.Escalating complex issues when required and deputising for the Incident Management Senior Team Leader where appropriate.Contributing to continuous improvement activity by analysing trends, sharing technical knowledge and helping to strengthen operational controls.What we're looking forPrevious experience within Financial Services, Life & Pensions, Risk, Governance, Compliance or Operational Oversight environments.Excellent stakeholder management skills with the ability to influence, challenge and build effective working relationships across multiple teams.Strong organisational and planning skills with the ability to prioritise workload and manage competing deadlines effectively.Experience of incident management, risk event management, remediation, governance or customer rectification activities.Proven ability to analyse information, identify root causes and support the delivery of effective business solutions.Strong communication skills with experience presenting information in a clear, concise and professional manner.Experience working across project lifecycles, supporting change initiatives or coordinating cross-functional activities.Ability to work within a regulated environment while maintaining a strong focus on customer outcomes and compliance requirements.A professional qualification such as CII, or previous experience within Life &Pensions administration, would be advantageous.Reasonable Adjustments:Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.TPBN1_UKTJ

The Centre Administrator plays a key role in helping the Centre run smoothly each day. This person supports Operations Manager by organising maintenance, managing budgets and paperwork, communicating with shop tenants, and helping to keep the building safe and well-maintained. The role combines administration, operations, and customer service, ensuring a positive experience for visitors, tenants, and staff. Main Responsibilities Operational Support • Record maintenance requests and track progress through the site’s reporting system., • Contact contractors to arrange repairs and ensure they provide service records when work is completed., • Carry out regular checks of tenant spaces to make sure safety and maintenance standards are being met., • Help manage emergency plans, including fire evacuations and incident response., • Prepare work permits for contractors and maintain up-to-date keyholder and access information., • Assist with tenants moving in or out, ensuring all forms and systems are correctly updated., • Work closely with engineers, contractors, cleaning, and security staff to make sure everything runs smoothly., • Keep the centre’s emergency plans and safety documents current and easily accessible. Financial and Administrative Management • Raise and track purchase orders and monitor spending against agreed budgets., • Support budget planning and year-end financial reviews., • Check invoices to confirm that work has been done correctly before they are approved for payment., • Compile monthly reports on energy use, spending, and other operational costs., • Keep accurate and well-organised records, including insurance, compliance certificates, and contracts., • Ensure all licences and safety documents are valid and properly stored. Tenant and Retail Liaison • Build and maintain good working relationships with shop tenants and local stakeholders., • Collect and report monthly sales and other performance information from tenants., • Keep tenants informed using the Centre communication system and ensure all notices are up to date., • Coordinate charity collections, mall displays, and community events held in the Centre., • Organise and report on tenant feedback surveys and share results with the management team., • Support local marketing, events, and income-generating opportunities within the Centre. Skills and Experience Required • Excellent organisational and administrative skills with strong attention to detail., • Confident communicator with the ability to build positive relationships., • Comfortable working in a busy, fast-changing environment., • Good computer skills, including Microsoft Word, Excel, and Outlook., • Awareness of health and safety standards (formal training is an advantage)., • Experience managing budgets or financial records is desirable., • Self-motivated, proactive, and able to manage multiple tasks effectively., • Previous experience in a facilities, operations, or shopping centre environment is helpful but not essential

Interim Facilities Manager - Edinburgh South £26-£33 per hour - Static Site (Good access from Edinburgh bypass) The Interim Facilities Manager is responsible for the effective operational management of facilities services across a healthcare facility in Edinburgh, ensuring a safe, compliant, efficient and patient-focused environment. The role provides leadership for in-house maintenance teams and oversees the delivery of outsourced services, including catering, cleaning and other soft services, while managing external contractors to ensure high standards of service delivery and regulatory compliance. Duties & Responsibilities : Lead the day-to-day delivery of hard and soft facilities management services across the healthcare site. Ensure the estate is safe, well-maintained and compliant with all relevant legislation, healthcare standards and organisational policies. Support business continuity by responding effectively to operational issues and prioritising maintenance activities.In-House Maintenance Manage and supervise the in-house maintenance team, ensuring planned and reactive maintenance is delivered efficiently. Develop and monitor planned preventative maintenance (PPM) schedules. Allocate workloads, monitor performance and support staff development. Ensure maintenance records are accurate and up to date using the organisation's CAFM or maintenance management systems.Contractor Management Procure, manage and monitor external contractors delivering specialist maintenance and facilities services. Ensure contractors comply with health and safety requirements, permit-to-work systems and contractual obligations. Monitor contractor performance through KPIs, service reviews and regular audits. Verify completed works and ensure value for money is achieved.Catering and Soft Services Oversee the delivery of catering, domestic cleaning, waste management, portering, linen and other soft FM services. Monitor service quality, hygiene standards and customer satisfaction. Work closely with service providers to drive continuous improvement and resolve operational issues. Ensure compliance with food hygiene legislation and infection prevention standards.Health, Safety and Compliance Ensure compliance with all relevant legislation, including Health & Safety, Fire Safety, HTM guidance where applicable, and statutory inspections. Support risk assessments, audits and incident investigations. Ensure all facilities-related compliance documentation is maintained and readily available. Promote a positive health and safety culture throughout the facilities teams.FStakeholder Management Develop effective working relationships with clinical teams, senior management, contractors and external agencies. Act as the main point of contact for facilities-related operational issues. Provide regular reports on service performance, compliance and operational risks.Person Specification Essential Significant facilities management experience within a healthcare, NHS or similarly regulated environment. Experience managing both in-house maintenance teams and outsourced facilities contracts. Strong knowledge of hard and soft FM services. Experience managing catering and soft service operations. Good understanding of statutory compliance and health and safety legislation. Experience managing contractors and service level agreements. Strong leadership, organisational and problem-solving skills. Excellent communication and stakeholder management skills. Proficient in Microsoft Office and CAFM systems.Desirable IWFM Level 4 or Level 5 qualification (or equivalent). NEBOSH General Certificate or IOSH Managing Safely. Knowledge of Scottish healthcare standards and NHS Scotland guidance. Experience working within interim or transformational facilities management roles.Working Conditions Based on-site in Edinburgh Monday - Friday 08.00-17.00 Interim appointment with occasional flexibility required to support operational needs. Regular site inspections and interaction with operational teams and contractors

Essential:Proven experience of incident management, crisis management, and/or an operationally relevant role;A detailed understanding of the subject of Cyber Incident Response including a detailed understanding of key technical concepts and methodologies, attacker techniques, and threat themes;Famil

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52 week non-sessional post i.Tuesday - Thursday, 10:15-14:00.You will be asked to indicate which post(s) you would like to be considered for when you co

For internal candidates this could be considered as a secondment if agreed by your line manager.

Working 4 shifts per week throughout Monday - Sunday.Sleep ins and weekend working required as per a rota.There is an enhancement for working out with core day hours of 9pm-7am.This is paid as one third of an hour extra for any hours worked between 9pm and 7am.East Lothian Children’s Services are

As a Support Worker in our Transition Service, you will play a key role in supporting young adults as they take their first steps into life after school, building confidence, independence and real community connections.This is a community-based role supporting school leavers, typically aged 16 to ea

We are looking for an experienced.Business Support team of the General Trustees, the property-owning arm of the Church of Scotland, to provide administrative support to the Board of the General Trustees and their Committees.To work collaboratively with colleagues as part of the Business Support Depa

Conrad Consulting are working with a well-established M&E contractor who are looking to add an experienced Mechanical Project Manager to their team. The Role of the Mechanical Project Manager:. As Mechanical Project Manager, you’ll be responsible for managing mechanical projects from pre-construct

The Team leader will be accountable to the Service Manager for the management, professional oversight and organisation of a team of professionals offering an effective and efficient complaints service, providing professional leadership, support, and direct supervision to the team.

An exciting opportunity has arisen to build your software/applications knowledge and experience, working with staff in services across the whole council.Based in Fairfield House as part of the Business Applications Team within Corporate Resources, you will provide support for staff utilising HR/Payr

Pupil Support Officer - Positive Relationships - Fixed term until 29/06/2027.Salary: £30,188 - £34,452 (pro rata for part time and sessional).Hours: 30 per week, 39 weeks sessional.We are currently seeking to recruit a kind, caring and passionate Pupil Support Officer to join our team.Broughton Hi

Support Worker Job with Newcross Healthcare in Edinburgh.Full time and part time available.Newcross Healthcare is recruiting experienced Support Workers to work in residential homes, supported living services and community care settings.If you have at least six months of paid UK care experience an

Midlothian Council Contact Centre provides front line customer services across a wide range of council functions, including (but not limited to) Children & Families, Health & Social Care, Housing Repairs, Waste Services, and Revenues & Benefits.While our Customer Service Advisors are skilled on mult

A well-established charitable organisation is seeking an ICT Support Officer to join their team.This is an excellent opportunity for an experienced IT professional with strong technical troubleshooting skills and a customer-focused approach to support users across the organisation.Working closely wi

This is a good opportunity for an experienced Project Manager looking for a new challenge, or a Site Manager with the experience and ambition to progress into a Project Management role. Project Manager / Senior Site Manager. Site Managers who are ready to take the next step into Project Management.

Waverley Residential Home, Galashiels.SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.We focus on these five principles to provide excellent care through a well-structured, meaningful and person-centred approach

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Monday - Thursday, 08:30-15:00.Monday - Thursday, 11:00-14:30.You will be asked to indicate which post(s) you would like to be

Relief Homecare Night Support Worker.Earlston, Lauder & Melrose (Central).SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.A current driving licence and use of a vehicle is essential.We focus on these five princi

Hours: 30 per week, 39 weeks sessional.Mon-Thurs 8:00am - 3:30pm Fri 8:00am - 12:15pm.Broughton High School is founded on the values of respect, inclusion and integrity.We have high aspirations for our young people and believe that together we achieve more.Located to the north of Edinburgh's city Ce

The Jobholder should be educated to at least SVQ level II in Social Care or a related subject and have practical experience working in a supportive role with clients delivering personal plans.They need to be able to work without direct supervision and have a mature and self-reliant approach with the

Residential Support Worker – Children’s Services - Tranent, East Lothian (EH33).Be the reason a child feels safe, supported, and heard.At Newcross Healthcare, we’re on a mission to help children and young people thrive.We’re looking for compassionate.If you’ve got experience working with c

We are currently recruiting Care at Home Support Workers to provide high-quality, person-centred care to individuals in their own homes across Midlothian.If you are passionate about supporting people to live independently and with dignity, we want to hear from you.As a Care at Home Support Worker, y

Aviagen is a global poultry breeding company with a comprehensive portfolio of breeding stock marketed under well-known brand names.Through innovation and expertise, Aviagen helps customers worldwide deliver sustainable, high-quality poultry while improving bird performance, health, and welfare.As A

A snapshot of your day:Takes overall responsibility for the team’s workload and service to members Monitors the team’s performance against Service Level Agreements and client deadlines Conducts regular one-to-one discussions for all team members and undertakes formal Personal Devel

DescriptionSenior Chemist (Team Leader) – HazPack | Internal OpportunityWe are looking for an experienced Senior Chemist to lead the HazPack Chemist team.You'll manage the team, plan and prioritise workloads, schedule daily jobs and ensure resources are deployed effectively to deliver a safe, comp

Onsite Project ManagerExperience: 8-12+ YearsLocation: OnsiteRole SummaryAct as the primary interface between business stakeholders and delivery teams, driving requirement discovery, user story management, project planning, and successful delivery execution through Azure DevOps.

The Global Asset Operations Manager - Advanced Wound Managementwill lead the strategic coordination of regional fleet operations across all regions.

They are looking to appoint a practical, hands-on Property & Maintenance Operations Manager to lead refurbishment, planned works and maintenance across the portfolio.

Organisational ContextThe Associate Project Manager will report to the Senior Operations Support Manager, joining a team of Associate Project Managers with broad experience across Wind, Solar and Battery Storage. Act as Project Manager on Additional Services projects by:Identifying opportunities wit

SummaryThe Senior Operations Manager will be responsible for leading and executing the administration and improvement of the systems, tools and processes that power our teams.

Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Main DutiesOperationsTo be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by th

It is looking for a Sales Operations Manager to work closely with the VP Global Sales to support them with analysing sales data, recommending process changes, and tracking the sales pipeline.

What you'll doOwn the product signal end-to-end: Transform raw feedback and friction from operations and customers into clear, prioritized, and actionable insights for Product Managers.

Qualifications & ExperienceBachelor’s degree in Business, Operations, Information Technology, or a related discipline (or equivalent experience)Experience in operations, program management, or service delivery within complex, matrixed organizations5+ years in a people leadership role managing prog

PermanentUnited Kingdom, UKPosted 3 weeks ago11766SJR3 65k – 70k per year + Benefits + BonusNOC Operations Manager RemoteUK travel as requiredWe’re looking for an experienced NOC Operations Manager to join our team and take a lead role in managing complex, multi-platform environments for a diver

Requisition ID 66197Position Type FT PermanentWorkplace Arrangement About the roleWe have the opportunity for Production Team Leaderto join our Kerry Team in Coleraine, Co.This is a full-time, permanent position on 12-hour shifts, alternating between day and night shifts.Where will you work?In Ke

Coordinate with Project Managers, designers, and client representatives, providing clear updates, technical input, and solution‑focused site leadership. Job DescriptionTurner & Townsend is seeking an experienced Construction Manager to lead on‑site delivery of electrical infrastructure projects,

Mission: The Project Manager is responsible for the end-to-end delivery of complex, high-risk customer projects, ensuring delivery on time, within scope and budget, and aligned with business and customer objectives.

Please visit our website: Job DescriptionWe have an exciting opportunity for a Project Controls Manager to join our growing team, based out of our Edinburgh office. The Project Controls Manager will join our growing Scotland Project Controls team, who work with a wide range of clients to deliver be

As a result of continued growth, they're looking to appoint an experienced Senior Project Manager to strengthen their team. Administering construction contracts, including acting as Contract Administrator, Employer's Agent or Project Manager where appropriate.

You may already be operating as a Senior Electrical Project Manager, or you could be an experienced Electrical Project Manager looking to take the next step in your career on larger and more complex projects. We actively encourage our managers and employees to have open communication throughout the

The Successful Applicant A successful Payroll Operations Improvement Manager should have:Experience in payroll management or operations within the accounting and finance field.

Government security clearanceA full understanding of the Government & Safety environment and its drivers Sound understanding of current market competition Ability to effectively interact with and gather information from high-level managers and senior officers Awareness of the need for customer re

MEP Project Manager – Data CentresI am currently seeking experienced MEP Project Managers for opportunities across London, Paris, Amsterdam, Frankfurt, Mons, Milan, Madrid, Dublin and Lisbon. If you are interested in hearing more about the MEP Project Manager opportunities, please send a copy of y