Housing officer jobs in CoventryCreate job alerts

Your new companyYou will be joining a well respected Housing Association during a period of significant growth. As the organisation undertakes large scale recruitment within its Customer Experience team, there is an increased need for reliable IT support to ensure new starters are equipped and operational from day one. You will be part of a fast-paced, supportive environment that values high-quality service and efficient operations.Your new roleAs a Junior IT Support Officer, you will play a key role in supporting the onboarding and equipment needs of new staff across the organisation. You will be responsible for administering and issuing new IT equipment, managing the return of devices, monitoring stock levels, and ensuring accurate records are maintained. The role may also involve setting up new starter accounts and logins to ensure smooth access to systems. This is a hands-on position ideally suited to someone with hardware support experience and a proactive, organised approach.What you'll need to succeedTo excel in this role, you should have experience handling IT hardware, including device setup, troubleshooting, and equipment management. Strong organisational skills and attention to detail are essential, particularly when tracking stock and managing high volume equipment requests. You will need to feel comfortable working fully on site in Coventry and able to thrive in a busy environment with frequent onboarding activity. A positive attitude, willingness to learn, and a customer-focused approach will help you succeed.What you'll get in returnYou will receive a competitive hourly rate of approximately £14 per hour plus holiday allowance. This role offers valuable hands-on IT experience within a supportive organisation, making it an excellent opportunity to develop your technical skillset and gain exposure in a busy, fast-moving housing association environment. Working on site at Garden Court office, Coventry, you'll be part of a team that plays a vital role in supporting business operations and new starters success.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Coventry City Council is expanding its Supported Accommodation service and seeks a proactive Housing Officer to manage temporary accommodation, sustain tenancies and resolve housing issues across the city. You will work with support providers and partner agencies to move customers into settled housi

Monday - Sunday on a rota basis including nights and weekends.On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC).We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they

Serco is recruiting for an AASC Coventry role to deliver required services under the Home Office contract.You will support Service Users, conduct monthly IA inspections, and maintain property standards across accommodation sites.The role involves night and weekend shifts on a 40-hour rota, with safe

Experience of housing management, tenancy management, homelessness, social housing or a related housing environment would be advantageous. We're looking for someone who enjoys solving problems, building professional relationships and delivering excellent housing services in a challenging but rewardi

Coventry City Council is seeking an Environmental Case Officer to tackle waste mismanagement in HMOs across Coventry. You will carry out inspections, gather evidence, interview witnesses and alleged offenders, and take enforcement action to secure compliance with legislation.

Serco is recruiting a Housing Officer for the AASC Coventry contract on a full-time basis.

We are seeking a proactive Housing Officer to manage temporary accommodation, sustain tenancies, resolve housing issues and help customers move into permanent homes. Coventry City Council's Housing and Homelessness Service is expanding its Supported Accommodation team.

As an Environmental Case Officer, you will play a key role in tackling waste mismanagement in HMOs across Coventry. Experience in environmental health, housing, enforcement, community safety or a similar regulatory environment would be advantageous, although we also welcome applicants with transfera

ExtraCare Charitable Trust is seeking a Resident Engagement Officer to help residents shape services and communities across our Coventry locations. You will gather feedback, support resident forums, and translate insight into practical improvements, working with the Housing and Resident Engagement M

Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. At Serco, everyone plays a vital part in delivering essential public services that make a real differ

Other organisations may call this role Support Worker, Refugee Support Worker, Refugee Support Officer, Integration Officer, Integration Support Officer, Housing and Employment Support Worker, Housing Support Worker, Caseworker, Resettlement Officer, or Community Support Officer. Managing a designat

Experience of housing management, tenancy management, homelessness, social housing or a related housing environment would be advantageous. The Housing and Homelessness Service is a very busyenvironment andfaces several challenges to meet thehousing needs of citizens of Coventry. We're looking for so

Your new company The organisation is a purpose-driven housing provider dedicated to building strong, thriving communities and improving people's lives through quality homes and customer-focused services. With a clear focus on putting customers first, it delivers safe, well-managed housing while ensuring services are fair, transparent, and responsive. The organisation works collaboratively with customers, partners, and regulators to maintain high standards, promote accountability, and continuously improve, all within an inclusive culture built on integrity, respect, and social impact. Your new role We're looking for a highly motivated Complaints & Customer Care Officer (Stage Two) to join our high-performing team. In this role, you'll take ownership of complex customer complaints, delivering fair, balanced, and high-quality outcomes that align with regulatory standards and our commitment to excellent service.You'll play a crucial role in ensuring customers receive thorough investigations and clear resolutions, while supporting compliance with the Housing Ombudsman Code and driving continuous improvement across our services. What you'll need to succeed In this role, you will manage a high-volume caseload of Stage Two complaints, conducting thorough investigations and delivering fair, well-documented outcomes in line with regulatory requirements. You will communicate effectively with customers and stakeholders across multiple channels, produce high-quality response letters, and ensure all cases are accurately recorded. With a strong focus on performance and quality, you will proactively manage risks, prevent escalations, and prioritise your workload to deliver timely, consistent, and customer-focused resolutions. What you'll get in return This role is offering £17.72 per hour including holiday, which is paid on a weekly basis. You will be required to work in office based in Coventry, enabling you to collaborate with the wider team and emerse yourself in the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit is delighted to be recruiting for a Leasehold & Property Services Officer to join us on an FTC until the end of June 2027 to provide project and administrative support to the Governance and Legal Services team, in connection with Orbit’s Third-Party Management Project. The role will support the development of accurate property and management data, coordination of information across multiple business areas, and delivery of key project workstreams relating to third-party managed homes, estates and communal areas. The Officer will help ensure information is recorded consistently and accurately, support reporting and governance activity, and assist in identifying risks, gaps and opportunities for process improvement. This role would be well suited to a property professional with previous experience working directly with/for managing agents, specialising in estate management services. This role can be based from any of our offices - Coventry, Stratford-upon-Avon, Norwich, Erith or Kent, and will be an agile working role, with travel included across all of our office bases. This role is know internally as Third Party Management Officer. This role is part of Regulatory & Governance where you'll help us give colleagues the support and expertise they need to be brilliant. What you'll achieve Provide administrative and project support to assist delivery of Orbit’s Third-Party Management Project and related strategic initiatives. Support the collection, validation and maintenance of property, leasehold, freehold and managing agent data across multiple systems and records. Assist with the identification of data gaps, inconsistencies and operational risks, escalating issues where appropriate. Produce reports, trackers and performance information to support project governance, oversight and decision-making. Coordinate with colleagues across Legal, Governance, Finance, Customer Services, Neighbourhoods, Development and other teams to obtain and verify information. Maintain accurate project documentation, records and audit trails. Support the development and implementation of improved processes, controls and ways of working relating to third-party managed property. Assist senior colleagues with project monitoring, action tracking and stakeholder updates. Contribute to a collaborative and customer-focused approach to the management of third-party managed homes and estates.What you'll bring Essential skills Strong IT skills, including advanced Microsoft Excel capability and confidence using formulas, data validation and reporting tools. Experience working with large volumes of data, with a high level of accuracy and attention to detail. Strong organisational and administrative skills, with the ability to manage competing priorities and work to tight deadlines. Ability to analyse information and identify trends, anomalies and areas requiring further investigation. Strong communication and interpersonal skills, with the ability to work effectively across multidisciplinary teams. Ability to maintain accurate records and manage sensitive information appropriately. An understanding of leasehold property management and the interaction between leasehold, freehold and estate management arrangementsDesirable skills Experience working within the social housing sector. Experience of leasehold, estate management or managing agent environments. Experience supporting projects, governance activity or operational improvement initiatives. Knowledge of layered leasehold structures, estate charges or third-party managed communal arrangements.Why Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Your new company You will be joining a well respected Housing Association during a period of significant growth. As the organisation undertakes large scale recruitment within its Customer Experience team, there is an increased need for reliable IT support to ensure new starters are equipped and operational from day one. You will be part of a fast‑paced, supportive environment that values high‑quality service and efficient operations. Your new role As a Junior IT Support Officer, you will play a key role in supporting the onboarding and equipment needs of new staff across the organisation. You will be responsible for administering and issuing new IT equipment, managing the return of devices, monitoring stock levels, and ensuring accurate records are maintained. The role may also involve setting up new starter accounts and logins to ensure smooth access to systems. This is a hands‑on position ideally suited to someone with hardware support experience and a proactive, organised approach. What you'll need to succeed To excel in this role, you should have experience handling IT hardware, including device setup, troubleshooting, and equipment management. Strong organisational skills and attention to detail are essential, particularly when tracking stock and managing high volume equipment requests. You will need to feel comfortable working fully on site in Coventry and able to thrive in a busy environment with frequent onboarding activity. A positive attitude, willingness to learn, and a customer‑focused approach will help you succeed. What you'll get in return You will receive a competitive hourly rate of approximately £14 per hour plus holiday allowance. This role offers valuable hands‑on IT experience within a supportive organisation, making it an excellent opportunity to develop your technical skillset and gain exposure in a busy, fast-moving housing association environment. Working on site at Garden Court office, Coventry, you'll be part of a team that plays a vital role in supporting business operations and new starters success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role The purpose of this role is to develop, procure, mobilise and manage Orbit’s National Fleet operation, ensuring vehicles are safe, compliant, cost-effective, professionally presented and fit for purpose. This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. What you'll achieve The postholder will establish a scalable fleet model capable of supporting an initial fleet of approximately 150 vehicles, with potential growth to 500+ vehicles as Orbit expands its in-house service delivery and operational footprint Develop and implement Orbit’s fleet strategy to support operational delivery, service expansion and future in-house growth Create a scalable fleet management model capable of supporting approximately 150 vehicles initially and potential future growth to 500+ vehicles Act as the organisational lead and responsible officer for fleet management issues across operational vehicles leased for business use Develop, deliver and regularly review the Fleet Management Procedure, ensuring it remains aligned with legislation, best practice and Orbit policy requirements Support the procurement and mobilisation of the new fleet provision, including leased vehicles, contract mobilisation and ongoing supplier management Manage fleet re-procurement and vehicle replacement programmes, ensuring procurement activity complies with Group Standing Orders and delivers value for money Manage vehicle livery requirements, ensuring all fleet vehicles are professionally presented and aligned to Orbit brand standards Ensure all fleet operations comply with relevant legislation, industry standards, internal policies, health and safety requirements and best practice Maintain robust compliance controls for MOTs, servicing, inspections, vehicle taxation, insurance, defect reporting, recalls, driver packs, operator requirements where applicable and vehicle documentationWhat you'll bring Essential skills Proven experience managing a medium to large vehicle fleet in a complex operational environment Experience procuring, mobilising and managing leased fleet arrangements and fleet supplier contracts Strong knowledge of fleet compliance, road risk, vehicle servicing, MOT, license checking, insurance and health and safety requirements Experience in managing telematics, driver behaviour monitoring and driver safety improvement programmes Ability to analyse complex fleet data and produce clear management information, trend analysis and improvement plans Ability to travel to meet the requirements of the role Full UK driving licenceDesirable skills Association of Fleet Professionals membership or relevant fleet management qualification FORS Practitioner, FORS Manager or equivalent road risk accreditation experience IOSH Managing Safely, NEBOSH or equivalent health and safety qualification Experience managing electric vehicle transition or low-emission fleet programmes Experience within housing, property services, local authority, facilities management, construction or In house delivery environmentsWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

Ideally, you'll have experience in Resident Involvement, Community Development or Housing along with project management experience. At Clarion Housing Group, we support the responsible use of AI.

These housing providers vary in size and therefore, the areas/properties you would be responsible for as a Housing Officer will also vary. As a Housing Officer, you will be responsible for patched based general housing needs support for tenants to ensure they continue to sustain their tenancy agreem

A local authority recruitment agency is looking for a Neighbourhood Housing Officer in Camden Town.

Stonewater is seeking a Housing Officer in Warwickshire to manage the full tenancy lifecycle, support customers, and collaborate with partners to sustain homes. You will need knowledge of housing legislation, safeguarding, and welfare reform, plus strong communication skills and a commitment to trau

We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods around South Warwickshire. Experience of working with different housing management systems with an organised and metho

Karbon Homes is seeking a part-time Housing Officer in Morpeth, covering 18.

We are looking for three dedicated, customer-focused Housing Officers to join our Area Housing Teams. As a Housing Officer, you will be responsible for the full range of tenancy, housing, and estate management functions across your allocated area. If you are passionate about supporting people, build

We have a great opportunity for a Neighbourhood Officer to join our Localities team providing a comprehensive housing management service, working with communities and neighbourhoods around Mablethorpe and the surrounding areas of East Lindsey. As a Neighbourhood Officer, you'll play a key role in ma

West Lancashire Borough Council is seeking three Housing Officers to work across our area teams. You will work with tenants throughout their tenancy journey, addressing breaches and delivering housing management services in partnership with.

Housing Officer – Permanent role. We’re looking to appoint a suitably experienced individual for the part‑time job share role of Housing Officer in Area 1 Team, based in Morpeth. The Housing Officer role involves visiting tenants, customer contact visits, low level anti‑social behaviour, e

Park Avenue Recruitment is seeking an experienced Interim Housing Options Officer for a Midlands local authority on an initial 5-month contract. You will manage a caseload of homelessness applications and Housing Options work, delivering frontline services within a rural local authority setting. The

Ongoing opportunity for a Financial Inclusion Officer in Solihull, UK, earning between 32,597 to 37,280 pounds per annum with performance-based incremental progression, full-time. As a Financial Inclusion Officer, you will be situated in the Council House or have the chance for homeworking, allowing

Carrington West is recruiting on behalf of a Worcestershire local authority for an experienced Rent Officer to join the Housing Services team. The role requires strong communication and negotiation skills, experience in housing management or income recovery, and a good understanding of housing legis

Vivid Resourcing Ltd is seeking an experienced Housing Triage Officer for a 6-month contract in the East Midlands, with ASAP start. The role involves assessing complex housing applications in line with Housing Act legislation.

Understand the full range of housing pathways available, including remaining in the home, private rented sector options, supported housing, and social housing routes, to ensure accurate advice and effective case progression. Housing Solutions Officer - Maldon District Council. This includes conducti

Karbon Homes is seeking a Housing Officer in the North East area (Area 3 Housing Team covering Newcastle & North Tyneside).

Bromsgrove and Redditch Councils are seeking experienced Homelessness Officers to manage cases under the Housing Act and related guidance. You will deliver prevention-focused services, develop Personal Housing Plans, and coordinate with Housing Solutions teams to ensure compliant, compassionate supp

CSS are currently recruiting for a Lead Officer - Housing ICT (Cx Housing) with remote working in Epping and occasional site presence. The role is part-time, 3 days per week, focused on Cx Housing activities including rent accounting, case management, CRM, and reporting.

As a Housing Officer (Support), you will provide housing advice, support and practical assistance to newly recognised refugees transitioning from asylum accommodation into settled housing. We’re looking for a compassionate and motivated Housing Officer (Support) to join the Local Authority Asylum

Spelthorne Borough Council is seeking a Housing Options Officer on a fixed-term 12-month contract. We welcome candidates with excellent customer care and IT skills, whether new to Housing or experienced in a dynamic, innovative organisation.

The Housing Team based at Laurel House will include a full time SO2 Team Leader, 2 full time C3 Housing Officers and one full time B3 Support Officer. In the role of Housing Officer, you would be expected to undertake a range of housing support and tenancy management functions. An exciting opportuni

Amplius is seeking a Legal Enforcement Officer to support housing enforcement and tenancy law across UK courts and local authorities. You will manage enforcement cases, prepare witness statements and court documents, and collaborate with solicitors and agencies to progress cases while ensuring compl

Morgan Hunt UK Limited is seeking a proactive Housing Management Officer for Harrow, London, to manage tenancies, support residents, and ensure safe, well-maintained housing services.

Joseph Rowntree Housing is looking for a Health & Safety Officer to oversee responsibilities across 2,500 properties in Yorkshire and the North East. Candidates should possess an IOSH qualification and have relevant experience in housing or safety sectors.

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. This range is provided by Newlon Housing Trust. Direct message the job poster from Newlon Housing Trust.

A Surrey-based council is seeking an experienced contractor to assist across all areas of Private Sector Housing.

We are looking for an experienced Housing Solutions Officer to join a busy Housing and Communities service on a temporary basis. You will play a key role in preventing homelessness, assessing housing needs and providing effective housing solutions to customers who are homeless or at risk of homeless

You’ll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. Experience of tenancy, estate management, lettings or neighbourhood services within social housing. Knowledge of housing legislation

Adecco are hiring an Enablement Support Officer in Croydon. You will work with residents facing financial hardship, housing difficulties and welfare benefit issues, using a person‑centred approach to assess needs, maximise income and secure suitable accommodation.

Trafford Council is seeking a Housing Options Officer in the Housing Options Team based in Sale.

Previous experience working within housing support, supported housing, homelessness, or tenancy services. Provide housing-related support to service users.