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Job descriptionService Advisor - Audi WatfordGood, honest, rewarding work. It's how we're built.In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and rechargeSave money every day with our exclusive retail discountsDrive a great deal with discounts on new and used cars, plus servicing offersPlan for the years ahead with our company pension schemeBalance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matterCommute for less with our cycle-to-work schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easilyMake a difference with a paid day to volunteer in your communityInvest in your future with our company share purchase planEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone.Life assurance with the option to increase coverWe're open to flexible working options - just askWhat you'll do day to day Warmly welcome and engage customers in a friendly and professional manner throughout the dayKeep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trustDevelop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led trainingActively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenueSchedule vehicles for appointments in the workshop efficiently and accuratelyConduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questionsMaintain precise and up-to-date customer records within our systems for effective service managementHelpful skills and qualificationsDon't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, with the ability to engage effectively with customers and colleaguesDemonstrated experience in delivering exceptional customer serviceSkilled at identifying customer needs and opportunities for upsellingExcellent time management skills and the ability to work under pressurePrevious experience in a target driven role, demonstrating the ability to meet goalsMust hold a valid UK driving licenceWe value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork - ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.TPBN1_UKTJ

New Build Aftercare Officer (18-month Fixed Term Contract)Salary: £26,650 - £30,000 \n Watford (Hybrid Working: 2-3 days in the office weekly) \n Full Time, 37 hours per week \n The Vacancy\n We are a Community Gateway housing association based in Watford, with over 13,500 homes across Hertfordshire and the surrounding areas. \n \n We are committed to providing high-quality homes and delivering excellent customer experiences \n By listening and learning from our residents, we are driven by what matters most, making improvements that truly make a difference to people’s lives. We’re looking for a dynamic Aftercare Officer to join our Quality and Aftercare team and play an important role in providing outstanding customer care to customers in our new build homes. Introduction to the role\n You will be involved with every aspect of post-occupancy support, from coordinating repairs and inspections to resolving issues quickly and keeping customers fully informed throughout their journey. This is not just a desk-based role – you will be out and about visiting new sites and customers as well! \n This is your chance to make an impact and be part of the development of brand-new homes in Hertfordshire, Buckinghamshire and N.W London Role purpose\n Reporting to the Aftercare Manager, you will work alongside a high-performing team responsible delivering an excellent aftercare service to internal teams and customers, ensuring effective handovers and resolution of defects following the completion of new build homes. What’s the role?\n Key Accountabilities: \n\n • Support the delivery and handover of new homes, ensuring all required documentation and data is in place\n, • Act as a key point of contact for customer, contractor and developer queries relating to defects and aftercare\n, • Participate in handover and void inspections, recording property condition and maintaining accurate records\n, • Deliver home demonstrations to ensure customers understand their home and services within their home (i.e. Heating)\n, • Manage defects from initial report through to resolution, ensuring works are completed within agreed timescales\n, • Support the handling of complaints, dissatisfaction and defect-related service requests\n, • Assist with customer satisfaction surveys and use feedback to improve services\n, • Contribute to reporting and data analysis within the Aftercare function\n\n What are we looking for?\n Essential: \n\n • Experience of working in a similar role in a customer-facing environment (preferably in housing or construction)\n, • Good working knowledge of Microsoft Office packages\n, • Ability to adapt positively to change\n, • A proactive problem-solver who thrives in a fast-paced environment.\n, • Strong organisational skills and excellent attention to detail\n, • Full driving licence and access to a vehicle for business use\n\n \n Desirable: \n\n • Qualification in Customer Service, Construction or Housing Practice, or the willingness to work towards one\n, • Experience managing the full defect lifecycle through to end of defects ideally within the developer or housebuilding industry\n, • Familiarity with liaising with third parties, including Employers Agents, Managing Agents and Developers\n, • Use of a CRM system\nWhat can we offer you?\n\n, • 28 days’ annual leave (pro rata)\n, • Employer pension contribution of up to 11%\n, • Development opportunities\n, • Comprehensive employee rewards scheme\nHow we work\n We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply\n If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. \n \n Closing date: 1st September 2026 \n Interviews: week commencing 7th September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)

Think Specialist Recruitment are delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships and leading a team of 3-4. The position will report directly into the Head of IT and Projects, working alongside the Data Manager and PMO Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - £55,000 - £65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home Some of the duties will include: \n\n • Lead and develop a team of 3-4, providing day-to-day direction, workload management, performance support and career development\n, • Work with the Technical Governance Forum to promote best practice across development, coding standards, testing, documentation and technical delivery\n, • Act as the main operational point of contact between IT and the wider business, managing escalations, resolving queries and building strong stakeholder relationships\n, • Communicate IT activity, incidents, changes and planned downtime clearly and proactively across the business\n, • Manage relationships with IT vendors and third-party suppliers, ensuring SLAs, contracts and service performance are effectively managed\n, • Own business-facing incident and problem management, coordinating major incidents, root cause analysis and corrective actions with internal teams and suppliers\n, • Oversee application and service management, including ownership, monitoring, release management, change control, documentation and disaster recovery\n, • Maintain a working understanding of technologies including .NET, SQL and Microsoft Power Platform, working with the Technical Governance Forum on technical and architectural decisions\n, • Ensure IT governance, security, compliance and audit requirements are met across operational services and applications\n, • Identify and deliver continuous improvements to IT processes, technology and service delivery\n, • Contribute to IT budgeting and ensure spend is appropriately managed and justified\n\n The suitable candidate: \n\n • At least 3 years experience within a similar IT service delivery role\n, • Proven experience within managing and developing teams\n, • Previous experience within vendor and contract management\n, • Strong communication skills with the ability to communicate with internal and external parties\n, • Exposure to .NET, SQL and Microsoft Power Platform\n, • Owning incident and problem management processes\n, • Must be happy to be office based 3 days a week within a commutable distance to Watford\n\n \n Looking for the next step in your career? \n Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Think Specialist Recruitment are delighted to be working with a leading organisation based within the Watford area to recruit a Senior Developer to join their expanding team. This is a well established company that are looking to grow their internal IT team, with a view of further developing their brilliant customer portal. This is a hands-on role with the opportunity to influence the organisation's technology direction. This person will be joining a team of 3, and be part of a team that will further grow due to the internal IT team growth and development of their customer portal. Salary - up to £75,000 depending on experience plus great benefitsHybrid working with 3 days in and 2 days from home Some of the duties will include: \n\n • Take ownership of the development and maintenance of the internal customer portal\n, • Develop and enhance C#/.NET applications and RESTful APIs\n, • Build and maintain integrations with databases and business systems\n, • Develop robust, secure and maintainable solutions\n, • Work across both modern and legacy codebases\n, • Contribute to the modernisation of the technology estate\n, • Develop new internal tools and applications using Microsoft technologies\n, • Work with Azure, Power Platform and emerging AI technologies\n, • Participate in code reviews, testing and agile delivery\n, • Provide technical guidance and support to colleagues\n, • Troubleshoot application and integration issues\n, • Work closely with technical and non-technical stakeholders to deliver solutions\n\n The suitable candidate: \n\n • 5+ years' professional software development experience\n, • Strong C# and .NET experience, including .NET Framework\n, • Experience developing RESTful APIs using ASP.NET\n, • Strong Microsoft SQL Server experience\n, • Experience with Microsoft Azure and Linux-hosted applications\n, • Comfortable working with both modern and legacy systems\n, • Experience with Git/GitHub and agile development\n, • Able to work independently and take ownership from requirement through to delivery\n, • Strong communication and problem-solving skills\n, • A collaborative approach and willingness to share technical knowledge\n, • Interest in Power Platform and AI technologies\n\n Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

What You'll Be DoingWorking as part of a team providing excellent customer service wherever there is interaction with one of our customersCarrying out multi drop HIAB deliveries to our customers in a safe and timely mannerAdhering to all legislative requirementsYou must have an up-to-date Cat C Driving licenceThe working hours for this role are 45 per week, working 5 days out of 7.Rewards & BenefitsAt Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team:Work-Life Balance & ExtrasColleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.Paid Volunteer Leave - Take time off to give back to a cause close to your heart.Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.Free Breakfast - Start your day right with access to our in-store and office pantries.Apprenticeships & Career Development - Learn, grow, and take your career to the next level.Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!Financial BenefitsEnhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.EarlyPay - Access your earned wages before payday when you need them.Profit-Based Bonus Scheme - We work hard and celebrate success with yearly bonuses.Performance Based Bonus Scheme - Earn up to £150 a month based on your personal performance.ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!Health & WellbeingHealth Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.Life Assurance - Protection for your loved ones should the unexpected happen.Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!About UsLooking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package.We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.TPBN1_UKTJ

• Pension scheme – 5% employer‑matched contribution This is an opportunity to shape the future of one of the UK's most respected organisations in the built environment. As Digital Director, you will play a pivotal role in transforming BRE's expertise, data and industry‑leading standards into scalable digital products that deliver meaningful value for customers, commercial growth for the organisation and positive societal impact. We're looking for an experienced digital product leader to help accelerate BRE's digital ambitions. This is not a traditional IT leadership role. Instead, you'll lead the strategy, development and commercial performance of our digital product portfolio, ensuring we invest in the right opportunities and deliver measurable outcomes for customers and the business. Working closely with colleagues across Commercial, Technology and Operations you'll bring together customer insight, commercial thinking and product excellence. You'll help strengthen product management capability, improve customer journeys, guide investment decisions and create the conditions for sustainable growth across established and emerging digital products. The role offers a unique opportunity to work at the intersection of technology, science and commercial strategy, helping BRE expand the reach and impact of its trusted expertise and products, including BREEAM and other services across Housing, Energy, Academy, SmartWaste and future growth areas. • Lead the strategy, growth and commercial performance of BRE's digital product portfolio., • Identify opportunities to improve, scale and develop digital products and services based on customer needs and business priorities., • Build and strengthen product management capability, governance and ways of working across the organisation., • Develop robust business cases and investment priorities, balancing customer value, strategic fit, risk and commercial return., • Establish clear performance measures and track outcomes across adoption, customer satisfaction, revenue, profitability and operational effectiveness., • Work cross‑functionally to improve end‑to‑end customer and service journeys., • Translate complex technical, scientific and regulatory expertise into accessible and scalable digital solutions., • Partner closely with Technology teams to ensure products are supported by effective platforms, architecture, security and technical governance., • Provide leadership, insight and evidence‑based recommendations to senior stakeholders and Board‑level audiences., • Champion innovation, including the practical application of AI and automation to enhance products, customer experiences and operational efficiency. We're seeking a commercially minded digital leader who can combine strategic thinking with hands‑on product leadership. • Significant experience leading digital products, platforms or portfolios across different stages of maturity., • A strong track record of delivering customer value alongside revenue growth, profitability and return on investment., • Senior leadership experience managing and developing product leaders, managers and multidisciplinary teams., • Deep expertise in product management, with strong technical literacy and a good understanding of software development and digital delivery., • Experience improving established products while successfully launching and scaling new propositions., • Strong commercial judgement, including investment prioritisation, business case development and benefits realisation., • Experience working across product, technology, operations and commercial functions to improve customer and business outcomes., • A customer‑centred approach, with experience in service design, user experience and accessibility., • Confidence influencing and presenting to executive and Board‑level stakeholders., • Practical knowledge of Agile, Lean and other delivery approaches, applying them appropriately to different business contexts., • Experience using AI and automation to improve products, services or operational performance., • Experience within complex, regulated or standards‑led environments such as the built environment, engineering, infrastructure, financial services, healthcare, manufacturing, defence or certification., • Knowledge of data governance and data architecture principles., • Experience managing third‑party suppliers, delivery partners and commercial contracts., • Experience across international markets. At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well‑being and career development. Financial & Security Benefits • Pension scheme – 5% employer‑matched contribution, • Life assurance – 4x your basic salary, • Enhanced maternity package Health & Wellbeing • HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more, • Onsite facilities – Restaurant, nursery and free parking, including at‑cost EV charging points Career Development • Learning & development – Free access to BRE Academy and our online learning platform, • Professional membership reimbursement For full details on our benefits, visit: BRE Employee Benefits Hybrid – This role offers a mix of home and office working. You will need to be within commuting distance of our Watford office, as you will be expected to attend in person (2‑4 times per month). As part of our recruitment process we will be conducting 10‑30 minute phone screening calls via an AI recruiter called Ryan with all shortlisted candidates. The information gathered from this screening will be used to help assess your suitability for the position. At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means. BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics. BRE contributes to a thriving and sustainable world by developing science‑led solutions to built environment challenges. Our vision is to be the world‑leading innovation, science, and data hub for the built environment. We’re ambitious in terms of quality and global scope. We want governments and commercial markets to recognise us and demand our services, products and solutions. We want to be world‑class, innovative, science‑led and provide solutions. #J-18808-Ljbffr

• Pension scheme – 5% employer-matched contribution Lead the next chapter of digital growth at BRE This is an opportunity to shape the future of one of the UK's most respected organisations in the built environment. As Digital Director, you will play a pivotal role in transforming BRE's expertise, data and industry-leading standards into scalable digital products that deliver meaningful value for customers, commercial growth for the organisation and positive societal impact. We're looking for an experienced digital product leader to help accelerate BRE's digital ambitions. This is not a traditional IT leadership role. Instead, you'll lead the strategy, development and commercial performance of our digital product portfolio, ensuring we invest in the right opportunities and deliver measurable outcomes for customers and the business. Working closely with colleagues across Commercial, Technology and Operations you'll bring together customer insight, commercial thinking and product excellence. You'll help strengthen product management capability, improve customer journeys, guide investment decisions and create the conditions for sustainable growth across established and emerging digital products. The role offers a unique opportunity to work at the intersection of technology, science and commercial strategy, helping BRE expand the reach and impact of its trusted expertise and products, including BREEAM and other services across Housing, Energy, Academy, SmartWaste and future growth areas. • Lead the strategy, growth and commercial performance of BRE's digital product portfolio., • Identify opportunities to improve, scale and develop digital products and services based on customer needs and business priorities., • Build and strengthen product management capability, governance and ways of working across the organisation., • Develop robust business cases and investment priorities, balancing customer value, strategic fit, risk and commercial return., • Establish clear performance measures and track outcomes across adoption, customer satisfaction, revenue, profitability and operational effectiveness., • Work cross-functionally to improve end-to-end customer and service journeys., • Translate complex technical, scientific and regulatory expertise into accessible and scalable digital solutions., • Partner closely with Technology teams to ensure products are supported by effective platforms, architecture, security and technical governance., • Provide leadership, insight and evidence-based recommendations to senior stakeholders and Board-level audiences., • Champion innovation, including the practical application of AI and automation to enhance products, customer experiences and operational efficiency. We're seeking a commercially minded digital leader who can combine strategic thinking with hands-on product leadership. • Significant experience leading digital products, platforms or portfolios across different stages of maturity., • A strong track record of delivering customer value alongside revenue growth, profitability and return on investment., • Senior leadership experience managing and developing product leaders, managers and multidisciplinary teams., • Deep expertise in product management, with strong technical literacy and a good understanding of software development and digital delivery., • Experience improving established products while successfully launching and scaling new propositions., • Strong commercial judgement, including investment prioritisation, business case development and benefits realisation., • Experience working across product, technology, operations and commercial functions to improve customer and business outcomes., • A customer-centred approach, with experience in service design, user experience and accessibility., • Confidence influencing and presenting to executive and Board-level stakeholders., • Practical knowledge of Agile, Lean and other delivery approaches, applying them appropriately to different business contexts., • Experience using AI and automation to improve products, services or operational performance., • Experience within complex, regulated or standards-led environments such as the built environment, engineering, infrastructure, financial services, healthcare, manufacturing, defence or certification., • Knowledge of data governance and data architecture principles., • Experience managing third-party suppliers, delivery partners and commercial contracts., • Experience across international markets. At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well‑being, and career development. • Pension scheme – 5% employer-matched contribution, • Life assurance – 4x your basic salary, • Enhanced maternity package, • HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more, • Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points, • Learning & development – Free access to BRE Academy and our online learning platform, • Professional membership reimbursement For full details on our benefits, visit: BRE Employee Benefits Hybrid – This role offers a mix of home and office working. You will need to be within commuting distance of our Watford office, as you will be expected to attend in person (2-4 times per month). As part of our recruitment process we will be conducting 10-30 minute phone screening calls via an AI recruiter called Ryan with all shortlisted candidates. The information gathered from this screening will be used to help assess your suitability for the position. At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means. BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics. BRE contributes to a thriving and sustainable world by developing science-led solutions to built environment challenges. Our vision is to be the world-leading innovation, science, and data hub for the built environment. We’re ambitious in terms of quality and global scope. We want governments and commercial markets to recognise us and demand our services, products and solutions. We want to be world-class, innovative, science-led and provide solutions. #J-18808-Ljbffr

An excellent opportunity for an experienced Helpdesk Coordinator to join a well-established company based in Kings Langley, Hertfordshire. About The Company: The company provides mechanical, electrical, fabric and management services to buildings across the public, residential, commercial and private sectors. Based in Kings Langley and work across London and the South East. The work splits two ways. Planned maintenance is the scheduled side: servicing plant on a cycle so that it does not fail. Reactive is everything else, and it is where the helpdesk lives. Something breaks in a building somebody is standing in, and it needs an engineer today. Some clients they look after directly, others come through managing agents acting for the building owner. Either way the buildings are occupied and in use, so a call at nine is expected to have an answer by ten. What you would be doing: Answering the helpdesk phone and the shared mailbox, and being the first voice a client hears Raising jobs and keeping them up to date in Simpro, our job management system Booking emergency and reactive call-outs, and scheduling planned maintenance visits Allocating engineers to the day's work and moving things around when a job over-runs Chasing job cards and reports back from engineers, and sending them out to clients Turning what an engineer found on site into a clear quotation for the client Raising purchase orders, ordering parts and materials, and chasing suppliers for delivery dates Booking site access and permits with managing agents and building managers Keeping site records, certificates and compliance paperwork straight What a typical day looks like: All day - The phone and the inbox. Both run from the moment you sit down, and answering them well is most of the job From 8:00 - Reading the reports that came back from yesterday's visits and chasing the ones that did not. Catching up on the overnight inbox and working out what changed while the office was shut. Morning - Reactive calls come in. A boiler is down, a unit is leaking, a shop has no heating. You work out how urgent each one is, book an engineer to it, and tell the client when somebody will be there. Midday - More reports land as engineers finish on site. You chase parts, raise purchase orders, and turn what an engineer found into a quotation that goes out to the client the same day. Afternoon - Certificates and reports go out and managing agents get their updates. Tomorrow gets built: every engineer is given their jobs and their first appointment before they finish, so nobody starts the day waiting to be told. 5:00pm - You go home. Out of hours is covered by a 24 hour monitoring bureau, so the phone is not yours in the evening Candidate Requirements: Experience in building services, facilities management or a trade office is useful, and we will take somebody without it who is organised, unflappable on the phone and quick to learn. Comfortable talking to clients, engineers and managing agents, sometimes when they are frustrated Organised enough to hold a lot of open jobs at once and let none of them go quiet Clear, confident written English. A great deal of this job is email Accurate with detail. Job numbers, purchase order numbers and site addresses have to be right Confident with Microsoft Outlook and Excel. We will teach you Simpro Within a sensible commute of Kings Langley, since the role is fully office based Key Skills: Communication - On the phone and in writing, all day Organisation - Many open jobs, none of them forgotten Attention to detail - Job numbers, PO numbers, addresses Prioritising - Knowing what is urgent and what can wait Customer service - Usually when something has gone wrong Problem solving - Finding the engineer, the part, the access Staying calm - Busy mornings and awkward calls Confidence - Speaking up to clients, engineers and suppliers Reliability - In on time, and nothing slips through Teamwork - Engineers, the office and suppliers Industry awareness - Some feel for construction and building services IT confidence - Outlook, Excel, and Simpro once we teach you Benefits: 25 days holiday entitlement + bank holidays. Company pension scheme. Provided lunch on the last Friday of each month. Working Hours: Monday to Friday, 8.00am to 5.00pm. No evenings, no weekends, no on-call rota. The role is solely office based, in return the company is offering a Competitive Salary, Depending on Experience. If you feel that you have the relative skill/attributes to fulfil this role then please apply now! TPBN1_UKTJ

At Saint-Gobain Interior Solutions, we are looking for an Area Sales Manager to join our commercial sales team, working with a distribution and contractor customer base across London West, including Hertfordshire, South Buckinghamshire, Watford, Hemel Hempstead, and West and Central London, selling our British Gypsum and Isover products. You will be responsible for managing and growing relationships with national and independent distribution partners and contractors within an agreed sales region, implementing a profitable and targeted sales plan to improve market share, product mix and commercial performance. You'll be a practiced salesperson with a strong distribution and contractor mindset, highly customer-focused and experienced in selling construction products or solutions through distribution channels, with the ability to track projects from specification through to completion. This is a home-based role, with regular travel required to cover the London West region. What we're looking for: Experience working in a sales role, ideally within construction, building materials or distribution Strong commercial acumen, including negotiation and margin management A proactive approach, able to spot opportunities and fact-find through effective questioning Ability to build and maintain relationships with stakeholders at all levels within distribution and contractor organisations Confident tracking live projects and pipeline opportunities to identify where our products can be specified and supplied Comfortable working under pressure and managing multiple priorities across a regional customer baseWhat you will be doing: Proactively manage, service and grow opportunities across the regional distribution and contractor customer base Track live construction projects within the region, identifying opportunities to influence specification and secure supply Support and negotiate commercial agreements in line with regional and national strategies Regularly visit distribution partners and contractors to build, maintain and grow long-term partnerships Act as the key point of contact between distribution clients, contractors, internal sales teams and wider stakeholders Drive market share, product mix and visibility of British Gypsum and Isover within your regionAre SGIS and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction, improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role, whether that's flexible hours, job sharing or part-time working. Whilst we can't promise to meet every request, we do promise to listen

An excellent opportunity for an experienced Field Service Engineer – Mobile Welfare Units to join a well-established company. Job Type: Full-Time, Permanent Salary: Competitive Salary, Depending on Experience. Location: Watford – Home Based – Working in the Field. About The Company: They are a market leader in the repair and maintenance of towable and static cabins that keep site teams warm, fed and safe on construction, civils and events sites nationwide. About The Role: To attend, diagnose and repair mobile welfare cabins in the field — restoring generators, power, heating, water and waste systems to full working order, first-time wherever possible, while working safely and unsupervised at customer sites. The role is van-based and mobile, covering breakdowns and warranty/service work across customer and hire-fleet sites. A large share of faults are diagnosed remotely (via unit telemetry) before attending, so the engineer must be comfortable interpreting remote data and arriving prepared. What the Role Actually Deals With: Generators / diesel engines - Oil pressure & oil-change faults, fuel systems, exhaust/DPF, alternator, AVR, governor, glow, E-stop, servicing. Engines: HATZ, Kubota, Lombardini, Perkins, Stephill (Boss L48/L70/L100 units). Plumbing, water & waste - Frozen/burst pipes, tanks, UV filters, water pumps, toilets, waste-level sensors, leaks. Electrical & power - 12/24V DC systems, Victron kit (inverters, Cerbo, MPPT/solar), fuses, relays, wiring looms, sockets, PIR lighting, "no power" / dead-console faults, electrical-test compliance. Diesel heaters - Parking/diesel heaters — glow-pin and fuel-pump failure, re-priming, rewiring, thermostats, frost-related no-heat. Batteries - Lithium battery diagnosis (100/200Ah), BMS behaviour, Victron charge settings, deep-discharge recovery, charge/hold faults. Telemetry / comms - Units not updating/communicating — SIM/modem, Cerbo, remote-monitoring diagnosis and SIM replacement. Towing & chassis - Lifting rams/pins, wheels-down locking, coupling, brakes, tyres — getting units mobile. Hydraulics - Power packs, rams, solenoids for raising/lowering units. Fabrication - Doors, door closers, hoods, structural repair. Solar - Panels and MPPT charge faults. Roughly 1 in 5 reported faults turn out to be user error — so customer education, clear on-site communication and honest reporting matter as much as the wrench work. Candidate Requirements Essential: Proven multi-skilled field service / plant / mobile-mechanic background (welfare units, generators, plant, HGV, marine, motorhome/leisure, or similar). Diesel engine fault-finding and servicing (small industrial engines — HATZ, Kubota, Lombardini, Perkins or equivalent). 12V / 24V DC electrical competence — fault-finding wiring, fuses, relays, inverters, charging systems using a multimeter. Confident reading fault data / telemetry and working from remote diagnostics. Practical plumbing / water-system repair skills. Strong problem-solving and first-time-fix mindset; comfortable working alone and unsupervised. Full UK driving licence; B+E (trailer/towing) entitlement or willingness to obtain. Good customer-facing manner and clear written job reporting. Highly Desirable: Electrical qualification — City & Guilds 2391 (Inspection & Testing) and/or 18th Edition (BS 7671); PAT competence. Experience with Victron energy systems (Cerbo GX, MultiPlus inverters, MPPT, VRM) and lithium/BMS battery systems. Diesel parking/air heater experience (Webasto/Eberspächer-type). Hydraulics (power packs, rams, solenoids). Fabrication repairs. Solar PV, and basic IT/comms (SIM, modem, routers) familiarity. Relevant safety tickets (CSCS Card, first aid, working at height, manual handling). Personal Attributes Self-motivated and reliable — the customer's day-rate is stopped until the unit works again. Methodical and safety-first, especially around live electrics, fuel and lifting operations. Resilient and adaptable — outdoor, all-weather, sometimes remote sites. Honest reporter — records what was found and done, including when a fault is user error or unresolved. Working Conditions Field-based, mobile role with company van and tools. Regional travel to customer and hire sites; some early starts / site-hours working. Breakdown-response element — may include on-call / out-of-hours cover (to be confirmed). Physical role: lifting, working outdoors, in confined welfare-unit plant spaces and all weathers. What they offer Competitive salary (depending on experience). Company pension. Company van, tools and PPE. Manufacturer and in-house training across generators, power, heating and telemetry. Varied, hands-on work with a UK manufacturer that builds what you fix. If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need

CP22508 Mobile Forklift Engineer £40,000 St Albans North London / Bucks / Beds / Herts (Based from St Albans) Alecto Recruitment is working with a market‑leading materials handling specialist who are one of the most established and respected companies in the industry. Founded in 1985, they've built a reputation for exceptional engineering standards, a modern fleet, and outstanding customer service. This represents an exciting opportunity to join a stable, long‑standing business that continues to invest in ongoing development, manufacturer training, and genuine engineer progression. A standout in this role is the culture: They put engineers first, offer excellent training, provide flexible working, run cutting‑edge systems, and genuinely care about your long‑term development and career growth. Salary & Benefits: £35,000-£40,000 Mann van you can take home Monday-Friday, 8:00-17:30 Strong training & development Long‑term progression Established business with 40+ years of industry expertise The Role: Mobile Forklift Engineer covering London, Bucks, Beds & Herts Servicing, maintenance, repairs & diagnostics Working on a variety of forklifts & warehouse equipment Fault finding, hydraulics, electrical work Customer‑facing, independent role with strong support Mix of planned maintenance and reactive breakdowns Requirements: Any solid mechanical background considered Forklift, plant, HGV, automotive, agricultural or similar Confident with servicing, repairs, diagnostics Reliable, self‑sufficient, customer‑focused Looking for progression, stability, and a company that values engineers If you're an experienced Engineer looking for progression, a fresh challenge, or a business that genuinely values your expertise, we want to hear from you. Send your CV to (url removed) or call (phone number removed) for a confidential chat. INDHP Forklift Engineer, Mobile Engineer, Materials Handling, Plant Engineer, HGV Technician, Mechanical Engineer, Hydraulics, Diagnostics, Service Engineer, Field Service, Warehouse Equipment, Reach Trucks, VNA, Bendi, Flexi, LOLER

New Build Aftercare Officer (18-month Fixed Term Contract) Salary: £26,650 - £30,000 Watford (Hybrid Working: 2-3 days in the office weekly) Full Time, 37 hours per week The Vacancy We are a Community Gateway housing association based in Watford, with over 13,500 homes across Hertfordshire and the surrounding areas. We are committed to providing high-quality homes and delivering excellent customer experiences By listening and learning from our residents, we are driven by what matters most, making improvements that truly make a difference to people’s lives. We’re looking for a dynamic Aftercare Officer to join our Quality and Aftercare team and play an important role in providing outstanding customer care to customers in our new build homes. Introduction to the role You will be involved with every aspect of post-occupancy support, from coordinating repairs and inspections to resolving issues quickly and keeping customers fully informed throughout their journey. This is not just a desk-based role – you will be out and about visiting new sites and customers as well! This is your chance to make an impact and be part of the development of brand-new homes in Hertfordshire, Buckinghamshire and N.W London Role purpose Reporting to the Aftercare Manager, you will work alongside a high-performing team responsible delivering an excellent aftercare service to internal teams and customers, ensuring effective handovers and resolution of defects following the completion of new build homes. What’s the role? Key Accountabilities: • Support the delivery and handover of new homes, ensuring all required documentation and data is in place, • Act as a key point of contact for customer, contractor and developer queries relating to defects and aftercare, • Participate in handover and void inspections, recording property condition and maintaining accurate records, • Deliver home demonstrations to ensure customers understand their home and services within their home (i.e. Heating), • Manage defects from initial report through to resolution, ensuring works are completed within agreed timescales, • Support the handling of complaints, dissatisfaction and defect-related service requests, • Assist with customer satisfaction surveys and use feedback to improve services, • Contribute to reporting and data analysis within the Aftercare function What are we looking for? Essential: • Experience of working in a similar role in a customer-facing environment (preferably in housing or construction), • Good working knowledge of Microsoft Office packages, • Ability to adapt positively to change, • A proactive problem-solver who thrives in a fast-paced environment., • Strong organisational skills and excellent attention to detail, • Full driving licence and access to a vehicle for business use Desirable: • Qualification in Customer Service, Construction or Housing Practice, or the willingness to work towards one, • Experience managing the full defect lifecycle through to end of defects ideally within the developer or housebuilding industry, • Familiarity with liaising with third parties, including Employers Agents, Managing Agents and Developers, • Use of a CRM system What can we offer you? • 28 days’ annual leave (pro rata), • Employer pension contribution of up to 11%, • Development opportunities, • Comprehensive employee rewards scheme How we work We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 1st September 2026 Interviews: week commencing 7th September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)

We are seeking an experienced and motivated Fire & Security Engineer to join our expanding team, delivering high-quality planned preventative maintenance, reactive repairs and small works across Fire Alarm, Emergency Lighting, CCTV, Intruder Alarm and Access Control systems. This is an excellent opportunity for an engineer looking to develop their career within a supportive, professional environment that offers ongoing training and genuine long-term career progression. The Role: You will be responsible for carrying out maintenance, reactive callouts and small works on Fire Alarm, Emergency Lighting, CCTV, Intruder Alarm and Access Control systems, ensuring all work is completed to the highest standards and in accordance with company procedures and industry regulations. Key Responsibilities: Represent the company professionally at all times, delivering excellent customer service and building strong client relationships. Carry out planned preventative maintenance, reactive repairs and small works on Fire Alarm, Emergency Lighting, CCTV, Intruder Alarm and Access Control systems. Ensure all work is completed within agreed Service Level Agreements (SLAs) and client timescales. Diagnose faults and carry out effective repairs to minimise system downtime. Liaise closely with the Service Team to ensure efficient scheduling and completion of works. Complete accurate service reports and documentation using company software. Comply with all Health & Safety legislation, company policies and safe working practices. Participate in the out-of-hours standby and call-out rota. Maintain company vehicle, tools and equipment in a clean, safe and serviceable condition. Support colleagues and undertake any other reasonable duties as required. Key Performance Indicators Completion of planned preventative maintenance within agreed timescales. Delivery of work to client specifications and company quality standards. Compliance with Health & Safety procedures and industry regulations. Achievement and maintenance of required technical competencies. Effective management and upkeep of company vehicle, tools and equipment. About You: The ideal candidate will have: Proven experience servicing and maintaining both Fire Alarm and Security systems. Strong knowledge of Fire Alarm systems and BS 5839. Fire Industry Association (FIA) qualifications or equivalent. Experience maintaining Emergency Lighting systems. An electrical background. Knowledge of integrated security systems (desirable). Excellent fault-finding and problem-solving skills. Strong communication and customer service skills. The ability to work independently and manage your own workload. Good understanding of Health & Safety requirements. A full UK driving licence. ECS, CSCS and/or IPAF certification (preferred). A flexible approach with willingness to travel nationally and undertake occasional overnight stays. Qualifications & Experience Minimum of five years' experience within the Fire & Security industry (preferred). Experience servicing and maintaining Fire Alarm and Emergency Lighting systems. Electrical qualifications or relevant industry experience. Fire Extinguisher training (desirable). Applicants should include details of all relevant qualifications, certifications, technical skills and previous experience with their application. What We Offer Competitive salary Company van (available for personal use) Company phone Company laptop Salary sacrifice pension scheme Ongoing technical and personal development training Long-term career progression opportunities Supportive and friendly working environment Working Hours Monday to Friday 8.30am – 5.30pm Overtime opportunities available Participation in on-call rota Location: Field-based / On the Road Job Type: Permanent Work Location: On the road, Hertfordshire, Home counties, North London areas

An exciting opportunity for a passionate and highly motivated individual to join a small, supportive, and collaborative team. As the Product & Operations Manager you will be responsible for sourcing new suppliers, negotiating competitive rates and contracts, and nurturing strong supplier relationships. You will also play a key role in supporting the regional sales team with day‑to‑day supplier-related tasks, ensuring smooth operations and excellent service delivery. The Job: Sourcing and liaising with new suppliers, as well as negotiating favourable rates and signing contracts. Working as an integral part of the wider sales team to collectively find inspiration for new offerings. Liaising with the Marketing team to create product-related marketing content including website write ups. Providing inspiration to the sales team for bespoke itineraries and activities. Actively maintaining excellent supplier relations. Keeping up to date on supplier news and changes, and sharing any important information with the regional sales team as well as updating the internal systems Regularly representing us in meetings with suppliers and at trade fairs, and ensuring all discussions are followed up with timely actions, including progressing potential new partnerships identified by you or your colleagues. Visiting and assessing new hotels, vineyards and restaurants etc. Maintaining the electronic rates folders, keeping prices and information up to date. Maintaining our internal quote building system (Tourplan) in an accurate way to ensure that all data is correct and available to the sales team to facilitate accurately customer proposals. Being on the duty manager rota for out of hours enquiries from customers currently travelling Providing support to the sales team in dealing with operational issues, whether that be urgent duty manager issues, or issues logged on the Product Support log Investigating supplier issues and drafting a response from a product perspective to any negative customer feedback. Undertaking administration, product development and business development projects as required. Any additional duties as may reasonably be requiredSkills required: Excellent communication skills Strong IT skills including a good working knowledge of excel Good Tourplan knowledge or the ability to quickly pick up new IT systems Good interpersonal skills Excellent attention to detail Steadiness under pressure Strong time management skills including the ability to manage your own workload Ability to speak, read and write in FrenchThe Package: £32,000- £40,000 FTE (depending on experience) 23 days annual leave Flexible working (with the freedom to accrue hours to take up to an additional 12 days off each year) Annual bonus This role is a 37.5 hour per week (Monday-Friday) full-time role based at our offices in Hertfordshire. We are happy to support a hybrid working from home/office arrangement if preferred (minimum 5 days per fortnight in the office)Interested: If you are interested, please click 'APPLY' or email your cv to (url removed)

We are working with a successful and growing UK manufacturer seeking an ambitious and commercially focused Key Account Manager to join their team based in Hertfordshire. This is an excellent opportunity to join an established business with a strong reputation within the industrial and technical products sector, taking ownership of a portfolio of key customer accounts and supporting continued commercial growth. The role is mainly office based with occasional customer visits, with some flexibility to work from home following probation. The business supplies specialist products and solutions across sectors including construction, infrastructure, engineering, manufacturing, marine and agriculture, and continues to invest in both its people and future development plans. As Senior Key Account Manager, you'll manage and develop a portfolio of key customer accounts, ensuring strong retention while identifying opportunities to increase revenue, profitability and engagement. You'll work closely with senior decision-makers, building trusted relationships and developing a deep understanding of customer needs. Working collaboratively with internal teams, you'll ensure customers receive a high level of service and support. Key responsibilities include: • Managing and developing a portfolio of strategic customer accounts • Building relationships with key stakeholders across purchasing, engineering and operational teams • Creating and delivering structured account development plans • Conducting regular customer reviews and face-to-face meetings • Identifying opportunities to increase customer spend and strengthen partnerships • Supporting pricing discussions, negotiations and commercial agreements • Monitoring customer performance, market activity and opportunities • Working closely with internal teams to ensure strong service delivery To be considered for the role, you'll have previous experience in Key Account Management, Business Development or Strategic Sales, within construction, building product, manufacturing, engineering, industrial distribution or another technical product environment. You'll have a proven track record of developing customer relationships, increasing account value and delivering commercial growth. On offer is a basic salary of £50,000-£55,000 plus car allowance, performance-related bonus scheme (OTE £60,000–£65,000), 25 days holiday plus bank holidays, buy and sell holiday scheme, free on-site parking, employee assistance programme and genuine opportunities for career progression

New Build Aftercare Officer (18-month Fixed Term Contract) Salary: £26,650 - £30,000 Watford ( Hybrid Working: 2-3 days in the office weekly) Full Time, 37 hours per week The Vacancy We are a Community Gateway housing association based in Watford, with over 13,500 homes across Hertfordshire and the surrounding areas. We are committed to providing high-quality homes and delivering excellent customer experiences By listening and learning from our residents, we are driven by what matters most, making improvements that truly make a difference to peoples lives. Were looking for a dynamic Aftercare Officer to join our Quality and Aftercare team and play a n important role in providing outstanding customer care to customers in our new build homes. Introduction to the role You will be involved with every aspect of post-occupancy support, from coordinating repairs and inspections to resolving issues quickly and keeping customers fully informed throughout their journey. This is not just a desk-based role you will be out and about visiting new sites and customers as well! This is your chance to make an impact and be part of the development of brand-new homes in Hertfordshire, Buckinghamshire and N.W London Role purpose Reporting to the Aftercare Manager, you will work alongside a high-performing team responsible delivering an excellent aftercare service to internal teams and customers, ensuring effective handovers and resolution of defects following the completion of new build homes. Whats the role? Key Accountabilities: Support the delivery and handover of new homes, ensuring all required documentation and data is in place Act as a key point of contact for customer, contractor and developer queries relating to defects and aftercare Participate in handover and void inspections, recording property condition and maintaining accurate records Deliver home demonstrations to ensure customers understand their home and services within their home (i.e. Heating) Manage defects from initial report through to resolution, ensuring works are completed within agreed timescales Support the handling of complaints, dissatisfaction and defect-related service requests Assist with customer satisfaction surveys and use feedback to improve services Contribute to reporting and data analysis within the Aftercare function What are we looking for? Essential: Experience of working in a similar role in a customer-facing environment (preferably in housing or construction) Good working knowledge of Microsoft Office packages Ability to adapt positively to change A proactive problem-solver who thrives in a fast-paced environment. Strong organisational skills and excellent attention to detail Full driving licence and access to a vehicle for business use Desirable: Qualification in Customer Service, Construction or Housing Practice, or the willingness to work towards one Experience managing the full defect lifecycle through to end of defects ideally within the developer or housebuilding industry Familiarity with liaising with third parties, including Employers Agents, Managing Agents and Developers Use of a CRM system What can we offer you? o 28 days annual leave (pro rata) o Employer pension contribution of up to 11% o Development opportunities o Comprehensive employee rewards scheme How we work We embrace agile working blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click apply now, tell us why youve got what it takes, and attach a copy of your current CV. Closing date: 1 st September 2026 Interviews: week commencing 7 th September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.) TPBN1_UKTJ

Managed Care Consultant Home-based - Must be based in Herts. Full-time - Salary from £32,000+ (DOE) We are seeking a Managed Care Consultant to oversee client services and care delivery across Herts. This home-based role involves regular regional travel (typically no more than 90 minutes from your home location) and occasional attendance at the Kent head office for meetings. The Role You will be responsible for: Managing and reviewing client care packages to ensure high standards and regulatory compliance Conducting client reviews and maintaining accurate, person-centred care plans Supporting new client assessments and service start-ups Acting as a key point of contact for clients and families, ensuring an excellent customer experience Managing, supporting and performance-reviewing care staff within your region Supporting recruitment, training compliance and staff retention Investigating and resolving client or staff concerns professionally and effectively About You Experience in a client-focused role within a regulated environment (healthcare, care, social services, police, housing, or similar) Care sector experience is advantageous but not essential Strong understanding of compliance, quality standards and governance Excellent communication, organisation and time-management skills Confident working independently and managing a varied workload Full, clean UK driving licence and access to your own vehicle Salary & Benefits Salary from £32,000+, depending on experience Company car provided after 6 months (Own vehicle required initially – mileage expensed) 4 weeks’ holiday, rising to 5 weeks after 2 years Health cash plan Workplace pension Bonus scheme Enhanced pay for on-call duties Location & Hours Must be based in Herts Home-based with regional travel Monday to Friday If you are highly organised, client-focused and experienced in working within a regulated environment, we’d love to hear from you. PlEASE NOTE, DUE TO VOLUME WE ARE UNABLE TO RESPOND TO UNSUCCESSFUL APPLICATIONS

An excellent opportunity for an experienced Helpdesk Coordinator to join a well-established company based in Kings Langley, Hertfordshire. About The Company: The company provides mechanical, electrical, fabric and management services to buildings across the public, residential, commercial and private sectors. Based in Kings Langley and work across London and the South East. The work splits two ways. Planned maintenance is the scheduled side: servicing plant on a cycle so that it does not fail. Reactive is everything else, and it is where the helpdesk lives. Something breaks in a building somebody is standing in, and it needs an engineer today. Some clients they look after directly, others come through managing agents acting for the building owner. Either way the buildings are occupied and in use, so a call at nine is expected to have an answer by ten. What you would be doing: Answering the helpdesk phone and the shared mailbox, and being the first voice a client hears Raising jobs and keeping them up to date in Simpro, our job management system Booking emergency and reactive call-outs, and scheduling planned maintenance visits Allocating engineers to the day's work and moving things around when a job over-runs Chasing job cards and reports back from engineers, and sending them out to clients Turning what an engineer found on site into a clear quotation for the client Raising purchase orders, ordering parts and materials, and chasing suppliers for delivery dates Booking site access and permits with managing agents and building managers Keeping site records, certificates and compliance paperwork straight What a typical day looks like: All day - The phone and the inbox. Both run from the moment you sit down, and answering them well is most of the job From 8:00 - Reading the reports that came back from yesterday's visits and chasing the ones that did not. Catching up on the overnight inbox and working out what changed while the office was shut. Morning - Reactive calls come in. A boiler is down, a unit is leaking, a shop has no heating. You work out how urgent each one is, book an engineer to it, and tell the client when somebody will be there. Midday - More reports land as engineers finish on site. You chase parts, raise purchase orders, and turn what an engineer found into a quotation that goes out to the client the same day. Afternoon - Certificates and reports go out and managing agents get their updates. Tomorrow gets built: every engineer is given their jobs and their first appointment before they finish, so nobody starts the day waiting to be told. 5:00pm - You go home. Out of hours is covered by a 24 hour monitoring bureau, so the phone is not yours in the evening Candidate Requirements: Experience in building services, facilities management or a trade office is useful, and we will take somebody without it who is organised, unflappable on the phone and quick to learn. Comfortable talking to clients, engineers and managing agents, sometimes when they are frustrated Organised enough to hold a lot of open jobs at once and let none of them go quiet Clear, confident written English. A great deal of this job is email Accurate with detail. Job numbers, purchase order numbers and site addresses have to be right Confident with Microsoft Outlook and Excel. We will teach you Simpro Within a sensible commute of Kings Langley, since the role is fully office based Key Skills: Communication - On the phone and in writing, all day Organisation - Many open jobs, none of them forgotten Attention to detail - Job numbers, PO numbers, addresses Prioritising - Knowing what is urgent and what can wait Customer service - Usually when something has gone wrong Problem solving - Finding the engineer, the part, the access Staying calm - Busy mornings and awkward calls Confidence - Speaking up to clients, engineers and suppliers Reliability - In on time, and nothing slips through Teamwork - Engineers, the office and suppliers Industry awareness - Some feel for construction and building services IT confidence - Outlook, Excel, and Simpro once we teach you Benefits: 25 days holiday entitlement + bank holidays. Company pension scheme. Provided lunch on the last Friday of each month. Working Hours: Monday to Friday, 8.00am to 5.00pm. No evenings, no weekends, no on-call rota. The role is solely office based, in return the company is offering a Competitive Salary, Depending on Experience. If you feel that you have the relative skill/attributes to fulfil this role then please apply now! The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need

Think Specialist Recruitment are delighted to be recruiting for a successful and growing B2B professional services business who are looking for a proactive and organised Marketing Coordinator to join their team. This is a fantastic opportunity for someone with around 2 years marketing experience who is looking to broaden their skills across campaign management, content creation, events and business development support. You'll play a key role in driving lead generation and supporting the delivery of engaging marketing initiatives. Location - Pinner Salary - £32,000 - £37,000 depending on experience Hybrid working with 3 days in and 2 from home Some of the duties will include: Coordinate and deliver multi-channel marketing campaigns Create engaging content including blogs, newsletters, case studies and social media posts Manage website updates and marketing materials Support webinars, events and industry exhibitions Assist with lead generation and business development activity Maintain CRM and marketing databases Monitor campaign performance and produce reports Liaise with external suppliers and provide general marketing support The successful candidate: Around 2 years experience in a marketing Excellent written and verbal communication skills Strong organisational skills and attention to detail Knowledge of digital marketing and social media platforms Confidence using Microsoft Office, particularly Excel and PowerPoint Experience within a B2B environment Knowledge of HubSpot or another CRM platform Experience updating website content Familiarity with email marketing platforms and Google Analytics Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Think Specialist Recruitment are delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships and leading a team of 3-4. The position will report directly into the Head of IT and Projects, working alongside the Data Manager and PMO Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - £55,000 - £65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home Some of the duties will include: Lead and develop a team of 3-4, providing day-to-day direction, workload management, performance support and career development Work with the Technical Governance Forum to promote best practice across development, coding standards, testing, documentation and technical delivery Act as the main operational point of contact between IT and the wider business, managing escalations, resolving queries and building strong stakeholder relationships Communicate IT activity, incidents, changes and planned downtime clearly and proactively across the business Manage relationships with IT vendors and third-party suppliers, ensuring SLAs, contracts and service performance are effectively managed Own business-facing incident and problem management, coordinating major incidents, root cause analysis and corrective actions with internal teams and suppliers Oversee application and service management, including ownership, monitoring, release management, change control, documentation and disaster recovery Maintain a working understanding of technologies including .NET, SQL and Microsoft Power Platform, working with the Technical Governance Forum on technical and architectural decisions Ensure IT governance, security, compliance and audit requirements are met across operational services and applications Identify and deliver continuous improvements to IT processes, technology and service delivery Contribute to IT budgeting and ensure spend is appropriately managed and justified The suitable candidate: At least 3 years experience within a similar IT service delivery role Proven experience within managing and developing teams Previous experience within vendor and contract management Strong communication skills with the ability to communicate with internal and external parties Exposure to .NET, SQL and Microsoft Power Platform Owning incident and problem management processes Must be happy to be office based 3 days a week within a commutable distance to Watford Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Security Systems Installation Engineer Location: Predominantly Hertfordshire + Home Counties + North London Employment Type: Full-time Hours: Monday–Friday, 8:30am–5:30pm On-Call: Participation in an on-call standby rota required The Role We are looking for an experienced Security Systems Installation Engineer to join our team. The successful candidate will be responsible for installing, configuring and commissioning a range of electronic security systems for our customers, ensuring all installations are completed to a high professional standard. The role will involve working predominantly across Hertfordshire and may include both domestic and commercial installations. You will be expected to work independently, demonstrate excellent technical knowledge and provide a professional service to customers at all times. Key Responsibilities Install, configure and commission security systems including: • Intruder alarms, • CCTV systems, • Access control, • Fire alarm systems, • Intercom and entry systems, • Associated security equipment and peripherals Ensure all installations are completed to a high standard and in accordance with relevant industry requirements. Carry out system testing, commissioning and handover to customers. Identify and resolve technical issues encountered during installation. Complete accurate installation records, service documentation and commissioning paperwork. Maintain appropriate records of equipment, system configurations and customer requirements. Provide customers with clear demonstrations and basic training on the operation of installed systems. Liaise professionally with customers, colleagues, suppliers and other contractors. Maintain company vehicles, tools and equipment to an appropriate standard. Ensure all company health and safety procedures are followed. Participate in the company's on-call standby rota when required. Keep technical knowledge and manufacturer-specific training up to date. Essential Qualifications & Experience The successful candidate will have: Proven experience installing electronic security systems. Practical experience with CCTV, access control, intruder alarms and/or fire alarm systems. Knowledge of major industry brands such as Pyronix, Honeywell, Texecom, Hikvision, Paxton, C-Tec, Advanced and Kentec. A good understanding of networking principles, including IP addressing, PoE, switches and network diagnostics. Strong technical problem-solving and fault-finding abilities. The ability to read and understand system specifications and technical documentation. A full UK driving licence. Excellent attention to detail and a commitment to quality workmanship. The ability to work independently while also being a supportive member of a wider engineering team. Desirable Qualifications & Experience The following would be advantageous: City & Guilds, BTEC, NVQ or equivalent qualification in Electrical/Electronic Engineering or a related discipline. Manufacturer-specific training and certification. ECS or CSCS card. Experience working within an NSI-accredited security company. Experience working on commercial security installations. Knowledge of relevant British Standards and industry requirements. Experience with IP-based CCTV and networked security systems. Skills & Personal Attributes We are looking for someone who is: Professional, reliable and trustworthy. Customer-focused with excellent communication skills. Technically competent and confident in diagnosing and resolving problems. Organised and able to manage their own workload effectively. Comfortable working independently and under pressure. Flexible and willing to respond to occasional out-of-hours requirements. Committed to producing high-quality workmanship. Presentable and professional when dealing with customers. Keen to develop their technical knowledge and continue their professional development. Working Hours The normal working hours are Monday to Friday, 8:30am–5:30pm. The successful candidate will also be required to participate in an on-call standby rota, providing occasional out-of-hours support when required. What We Are Looking For This position would suit an experienced security systems engineer who takes pride in their work and is looking for a long-term opportunity with an established security company. You will be representing the company directly to our customers, so professionalism, reliability, technical competence and excellent customer service are essential. If you have strong installation experience and are looking to join a well-established team where quality and customer service are important, we would be interested in hearing from you

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