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Lead Design EngineerA heritage floor care brand is rebuilding its product development function from a blank sheet, and you would help lead it. This Lead Design Engineer, Advanced Development role at Vax is based in Droitwich, Worcestershire, four days a week on site, with up to 10% bonus and real ownership of concept and prototype work for dry products from day one.Scope of the RoleAs a Lead Design Engineer in Vax's new Advanced Development team, you will lead concept generation for dry products, from vacuums and cordless vacs to air movement, filtration, motor and battery systems. You will build working demonstrators fast, mentor junior engineers, and set the technical direction for what Vax builds next.Drive concept generation and rapid prototyping for dry products, hands on from idea to demonstrator.Mentor and develop junior Advanced Development engineers as the team grows.Define product and technology architectures and solve the hardest technical problems.Work with external suppliers to bring concepts to life.Present trade offs, risk and technical summaries to senior stakeholders across the business.Key Skills and Experience RequiredA BEng or MEng in Mechanical or Product Design Engineering, with extensive product development experience.A proven track record of concept development and prototyping, not detailed design or sustaining work.Strong CAD skills, CREO, NX, SolidWorks or CATIA are all welcome for this Lead Design Engineer role.A fast paced, design build test mindset, comfortable turning a loose brief into a working demonstrator.Extensive experience leading and mentoring engineers while staying hands on with the work.Salary and BenefitsUp to 10% annual bonusPension schemePrivate medical cover after six monthsProtection cover25 days holiday plus bank holidaysAs a Lead Design Engineer at Vax, you join a brand new Advanced Development team backed by the reach of the TTI Group. The team is being shaped around a design-build-test culture, led by a Head of Advanced Development. You get real ownership of dry product concepts, from vacuums to filtration and motor systems, with high visibility to senior stakeholders across the group. It is a hands-on lead role, and you still build the demonstrators yourself.How to ApplyWant to find out more about this Lead Design Engineer role? Click apply and we'll be in touch.TPBN1_UKTJ

Head of Electronics EngineeringA UK heritage brand is rebuilding its electronics engineering function from a low base, and TTI Group's global backing sits behind it. As Principal Electronics Engineer in Droitwich, Worcestershire, you own that build, the team, the standards, and a direct line into senior leadership from day one.Scope of the RoleAs Principal Electronics Engineer, you lead the team building Vax's next generation of floor care and home cleaning products, reporting directly into senior leadership.Lead the electronics team across multiple products, owning cost, performance and schedule on complex programmes.Direct and review technical work across projects, teaching engineers what analysis actually matters.Coach and mentor engineers through risk assessment, risk management and clear technical communication.Build the next layer of technical leadership within the team, not just deliver product.Frame technical trade off discussions and represent electronics clearly up to VP and SVP level.Key Skills and Experience RequiredExtensive experience leading an electronics engineering team, as a Principal Electronics Engineer, Head of Electronics Engineering, Electronics Engineering Manager or Director of Electronics.A proven track record of building or reshaping an electronics function, not just running one that already existed.Background in consumer product, appliance, power tool or similar hardware, ideally motorised or battery powered.Holistic command of the NPD process, from concept through to volume, not one narrow slice of it.Able to communicate complex technical topics simply, up to VP and SVP level.About VaxVax is one of the best known names in UK floor care, and it now sits inside TTI Group, the business behind Milwaukee, Ryobi and a broad cordless technology portfolio. As Principal Electronics Engineer, you join at the point where Vax is bringing NPD capability back into the UK and investing to build it properly, with next year marking the brand's 50th anniversary. You get global resource and backing without losing the visibility of a business small enough for your work to matter and be seen. The culture is curiosity led and design build test, the kind of environment strong engineers ask for and rarely find in a legacy brand.How to ApplyWant to find out more about this Head of Electronics Engineering role? Click apply and we'll be in touch.TPBN1_UKTJ

Management Accountant \n \n Reporting to: Head of FP&A and Strategic Financial Planning \n \n Role Overview \n We are seeking an experienced Management Accountant to join a small but high-impact FP&A team. \n Reporting to the Head of FP&A and Strategic Financial Planning, this role will have significant autonomy and accountability for the end-to-end production of management accounts. The successful candidate will also line manage and develop one team member. \n \n The Management Accountant will work closely with the Finance Director, FP&A team, and wider Finance function, playing a key role in ensuring financial reporting is accurate, insightful, and delivered on time. The role will also support decision-making in a fast-paced, commercially focused environment. \n \n Key Responsibilities \n Preparation of Management Accounts \n\n • Take full accountability for the end-to-end production of management accounts.\n, • Prepare and review monthly management accounts for all Group companies.\n, • Prepare consolidated management accounts.\n, • Perform balance sheet reconciliations.\n, • Complete monthly Board and Executive reporting packs.\n\n Reporting \n\n • Produce insightful reporting, including Sales activity, Customer, and R&D reporting.\n, • Develop P&L reporting by function, department, and product.\n, • Build strong relationships with key business stakeholders.\n, • Provide management information to the Executive team as required.\n\n Forecasting and Budgeting \n\n • Collaborate with other members of the FP&A team to support the production of forecasts and budgets.\n, • Assist in preparing supporting packs and analysis for budget and forecast cycles.\n\n Continuous Improvement \n\n • Drive continuous improvement in reporting processes, reporting quality, and model governance.\n, • Improve accuracy and help reduce the monthly reporting timeline.\n, • Proactively implement process improvements and strengthen controls through automation.\n, • Leverage financial systems, data, and tools to improve automation, insight, and efficiency.\n\n Leadership and People Management \n\n • Provide direct line management to one management accounting team member.\n, • Set goals, provide coaching, support development, and manage performance.\n, • Act as a mentor and role model across the wider Finance team.\n, • Promote high standards of attention to detail, rigour, ownership, and reporting quality.\n, • Ensure consistency, insight, and strong technical standards across reporting outputs.\n\n \n Skills and Experience Required \n Qualifications \n\n • Fully qualified accountant: ACCA, ACA, or CIMA.(Qualified ideally, but if 1 or 2 exams off completion that would be fine.)\n\n Experience \n\n • Proven experience producing timely and accurate financial information.\n, • Experience working in a SaaS or technology-led environment would be advantageous.\n, • Experience managing, coaching, or developing others, or clear readiness to step into a people-management role.\n, • Experience using financial and operational systems such as SAP, Jira, or Salesforce would be advantageous.\n\n Skills \n\n • Strong current knowledge of accounting practices.\n, • Excellent attention to detail and accuracy.\n, • Advanced Excel skills.\n, • Strong interpersonal and communication skills.\n, • Ability to work with autonomy in a lean FP&A environment.\n, • Strong analytical and problem-solving capability.\n, • Comfortable working with financial systems, data, and reporting tools.\n\n

Are you passionate about sustainability and ready to make an impact with a global brand driving change in their industry? Kenny Recruit’s client is a fast-growing, international group of companies established over 15 years ago. \n \n We are looking for an experienced and people-focused Head of Customer Service to lead our Group’s customer service and operations team on a 12-month fixed-term contract. You will oversee day-to-day operations, ensure the smooth running of order processing, and most importantly, deliver an excellent customer experience across multiple brands. This role combines hands-on problem solving with leadership, process improvement, and cross-functional collaboration. \n \n Pay: £50,000 - £60,000 per annum (dependent on experience) plus benefits \n Location: Worcester - 5 days in the office is required \n Contract: Full-Time, 12-month Fixed-Term Contract (Maternity Cover) \n Working hours: 8:30am - 5.00pm \n \n Key Responsibilities: \n Customer Service/Operations: \n\n • Lead, motivate, and support the Customer Service team, fostering a positive, customer-first culture.\n, • Set clear objectives and performance standards, conducting regular reviews and quality checks across all customer interactions.\n, • Onboard, train, and develop team members to ensure consistent service delivery aligned with brand standards.\n, • Manage workload allocation and team scheduling, ensuring appropriate cover during peak periods, holidays, and absences.\n, • Act as the key escalation point for complex customer queries and complaints, supporting the team with effective resolution and decision-making.\n, • Promote open communication and regular feedback within the team to encourage continuous improvement.\n, • Oversee day-to-day customer service and operational performance across multiple brands, ensuring SLAs and service standards are consistently achieved.\n, • Oversee order processing, monitor out-of-stock items, and resolve issues with customers, colleagues, and third-party partners.\n, • Liaise closely with warehouse, courier, purchasing, and finance teams to ensure smooth order fulfilment and accurate, timely invoicing.\n, • Oversee customer communications across email, telephone, and social media, ensuring all messaging reflects brand guidelines and maintains a consistent tone of voice.\n, • Support the development and improvement of customer service processes, systems, and tools to streamline workflows, improve efficiency, and enhance the customer experience.\n\n \n Requirements: \n\n • Proven experience in a customer service management or leadership role, ideally within an SME or product-based sales and service environment.\n, • Strong people management skills, with a proven ability to motivate, develop, and lead high-performing teams.\n, • Excellent communication and problem-solving skills, with the confidence to manage complex customer issues and escalations effectively.\n, • Highly organised, data-driven, and solutions-focused, with a proactive approach to continuous improvement.\n, • Knowledge or experience of warehouse operations would be advantageous.\n, • Experience using CRM, e-commerce, ERP (e.g. NetSuite), and/or order management systems.\n, • Strong Excel skills with the ability to use data to monitor performance and support decision-making.\n\n \n Next Steps… \n Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. \n We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat. \n

A UK heritage brand is rebuilding its electronics engineering function from a low base, and TTI Group's global backing sits behind it. As Head of Electronics Engineering in Droitwich, Worcestershire, you own that build, the team, the standards, and a direct line into senior leadership from day one. As Head of Electronics Engineering, you lead the team building Vax's next generation of floor care and home cleaning products, reporting directly into senior leadership. • Lead the electronics team across multiple products, owning cost, performance and schedule on complex programmes., • Direct and review technical work across projects, teaching engineers what analysis actually matters., • Coach and mentor engineers through risk assessment, risk management and clear technical communication., • Build the next layer of technical leadership within the team, not just deliver product., • Frame technical trade off discussions and represent electronics clearly up to VP and SVP level. Extensive experience leading an electronics engineering team, as a Head of Electronics Engineering, Electronics Engineering Manager or Director of Electronics. A proven track record of building or reshaping an electronics function, not just running one that already existed. Background in consumer product, appliance, power tool or similar hardware, ideally motorised or battery powered. Holistic command of the NPD process, from concept through to volume, not one narrow slice of it. Able to communicate complex technical topics simply, up to VP and SVP level. Vax is one of the best known names in UK floor care, and it now sits inside TTI Group, the business behind Milwaukee, Ryobi and a broad cordless technology portfolio. As Head of Electronics Engineering, you join at the point where Vax is bringing NPD capability back into the UK and investing to build it properly, with next year marking the brand's 50th anniversary. You get global resource and backing without losing the visibility of a business small enough for your work to matter and be seen. The culture is curiosity led and design build test, the kind of environment strong engineers ask for and rarely find in a legacy brand. #J-18808-Ljbffr

Head of Sales | Worcester | Office based (c.3 days per week) plus UK and international travel Base salary of £55,000 - £65,000 depending on experience, plus OTE (+20%), company car/car allowance The Opportunity This is a hands-on leadership role for someone who enjoys building and developing a high-performing commercial function. You will inherit an established sales team, work closely with an experienced marketing function, and manage a healthy pipeline of both inbound and outbound opportunities. Your focus will be to ensure commercial activity is aligned, measurable, and consistently converted into revenue. Reporting directly to the Board, you will lead the sales function, develop the commercial strategy, and play an active role in winning and growing key customer accounts. You will also work closely with marketing to ensure campaigns, lead generation and customer engagement activities support commercial objectives, using customer insight and market intelligence to drive business growth. Key Responsibilities of the Head of Sales Lead, develop and motivate the sales team, set clear objectives, and drive performance. Take ownership of key customer relationships and high-value prospects across the UK and international markets. Develop a structured approach to inbound lead management, ensuring enquiries are effectively converted into sales. Develop and execute export sales strategies across target markets. Ensure commercial priorities, customer feedback, and market opportunities are communicated effectively to the marketing team. Work collaboratively with marketing to develop campaigns that generate qualified leads and measurable revenue growth. Use customer and market insight to influence product positioning and go-to-market activity. Maintain accurate CRM data and drive disciplined pipeline management across the sales team. Report sales performance, pipeline activity, and commercial metrics to the Board. About You You will be an experienced sales leader with a proven track record of delivering growth within a manufacturing or technical products environment. You will also have: Experience leading and developing successful sales teams. Strong B2B business development and key account management experience. Experience working closely with marketing to maximise commercial performance. A disciplined approach to sales pipeline management and lead conversion. International or export sales experience. The ability to understand and communicate technical product information. Strong commercial awareness and analytical skills. Excellent communication and stakeholder management skills. Experience using CRM systems and data to support decision making. A full UK driving licence and willingness to travel internationally. A willingness to be office based when not visiting customers. Desirable Experience Experience within the lifting sector. A second European language would be advantageous. What's on Offer Competitive base salary £55,000 - £65,000 depending on experience, plus OTE (+20%). Company car or car allowance. Company pension. Office based role with regular customer and international travel. 29 days' holiday (including bank holidays), increasing with length of service. Opportunity to become a key member of the Senior Leadership Team. A varied role with genuine opportunity to influence business growth and strategy. The Company Our client is a specialist in industrial manufacturing business based in Worcestershire, producing high-performance technical products for customers across the UK and international markets. They have an established customer base, a strong reputation for product quality and technical expertise, and are seeking an experienced commercial leader to drive the next stage of sales growth. Apply If you are an experienced sales leader looking to take ownership of a growing commercial function within an industrial manufacturing business, we'd like to hear from you. Apply today. Shortlisted candidates will be contacted within 10 working days

Are you a senior creative with a passion for design? We’re working with a vibrant and fast-growing FMCG brand that’s looking for a Lead Graphic Designer to join their in-house creative team. This is a key role where you'll lead visual execution across packaging and retail campaigns while managing a small but talented creative team. It's about bringing the brand to life through impactful packaging, POS, and marketing communications that resonate with consumers in competitive retail spaces. What you’ll be doing: Leading the design and delivery of creative assets across packaging, point-of-sale, and wider brand marketing materials. Managing and mentoring a team of Graphic Designers and Artworkers, ensuring high standards and continuous creative development. Working closely with the Head of Product Development, supporting the day-to-day management of the design function. Taking briefs from concept through to final artwork, ensuring consistent brand execution across all channels. Collaborating with wider teams across marketing, product, brand, and sales to ensure alignment on creative goals and timelines. Staying on top of industry trends and retail design innovation to ensure the brand remains visually competitive. What you’ll bring: 4+ years’ experience in a graphic design role, ideally within FMCG, lifestyle, retail, or consumer goods. Proven experience leading or mentoring creatives—this is a hands-on leadership role. A standout portfolio showing strong work across packaging, POS, and retail marketing campaigns. Expertise in Adobe Creative Suite, with a solid understanding of artwork, print, and production processes. Strong organisational and communication skills—you’re confident managing projects, people, and deadlines. A proactive, solution-focused mindset with a passion for pushing creative boundaries. Why you’ll love it here: Be part of a growing, creative business with exciting plans and a strong retail presence. Take on real leadership responsibilities and have a genuine impact on how the brand shows up in stores. Join a collaborative, down-to-earth team where ideas are valued, and creativity is encouraged. Enjoy a hybrid working setup, competitive salary, and room to grow within a forward-thinking company. If you’re ready to step into a leadership role where your design work will be seen, loved, and remembered by customers every day — we’d love to hear from you. Apply now with your CV and portfolio

Senior Industrial Designer Shape where a 50 year old brand goes next, not just what it looks like. As Senior Industrial Designer at Vax in Droitwich, you turn design research and insight into concepts that define the next generation of floor care. A strong bonus, pension and private medical package comes with it, along with flex on site days for the right person. Scope of the Role As a Senior Industrial Designer , you look beyond the next launch, shaping Vax's future concepts from research and insight. Develop future concepts and visions beyond the immediate NPD pipeline, with Advanced Development. Translate design research and consumer insight into credible, buildable concepts. Own front end sketching, ideation and design direction from a blank page. Produce high quality CAD, renders and visual models in SolidWorks that sell an idea fast. Shape CMF and the visual brand language as Vax rebuilds its design identity. Key Skills and Experience Required Extensive experience as a Senior Industrial Designer or Industrial Designer in consumer products, shipped to market. A proven track record of turning research and insight into future concepts, not just a brief. Excellent sketching, rendering and presentation skills, confident selling ideas to senior stakeholders. Solid CAD ability, SolidWorks preferred, plus a degree in Industrial, Product or UX Design or equivalent portfolio evidence. Comfortable with ambiguity, energised by a blank page rather than a locked brief. Benefits Up to 10% bonus 5% and 3% pension contributions Private medical cover with Aviva after six months, plus full protection cover 25 days holiday plus bank holidays, with the option to buy three more Cycle to work scheme, a free Vax or TTI product after probation, and group staff discount As Senior Industrial Designer at Vax, you join three designers working with Head of Industrial Design and Design Research, across 26 projects. Vax is rebuilding its UK design function after TTI brought floor care innovation back to Droitwich, so you shape the design language of a heritage brand as it relaunches. The role is four days a week on site. How to Apply Want to find out more about this Senior Industrial Designer role? Click apply and we'll be in touch. TPBN1_UKTJ

Head of Quality Worcester £80,000 to £100,000 Our client is looking for an experienced Head of Quality to lead and develop the quality function across a manufacturing business. This is a hands-on leadership role focused on driving quality standards, supplier performance, compliance, and continuous improvement across the organisation. Experience within a complex manufacturing environment such as aerospace, automotive or similar is highly desirable. Roles and Responsibilities Develop and implement the company's quality strategy, promoting a culture of continuous improvement Lead, mentor and develop the Quality team to achieve business objectives Manage supplier quality performance, including supplier audits, scorecards, non-conformances and corrective actions Ensure products, processes and materials meet customer, regulatory and internal quality standards Oversee ISO compliance, quality systems, internal and external audits Lead root cause investigations using quality tools such as 8D, FMEA and CAPA Analyse quality KPIs and report on performance to senior management Work closely with Operations, Technical and Supply Chain teams to improve processes and product quality Drive customer satisfaction by supporting the resolution of quality issues and implementing preventative measures Ideal Candidate Previous experience in a Head of Quality, Quality Manager or Quality Director role within manufacturing Strong knowledge of supplier quality management and quality systems Experience managing ISO standards, audits and regulatory compliance Proven leadership skills with the ability to influence and develop high-performing teams Excellent root cause analysis and problem-solving skills using methodologies such as 8D and FMEA A continuous improvement mindset with experience using data and KPIs to drive business performance Experience within aerospace, automotive or another highly regulated manufacturing environment would be advantageous Six Sigma Black Belt and/or a relevant degree or professional qualification would be beneficial Working Hours and Benefits Monday to Friday: 8am to 5pm 23 days holiday plus bank holidays Birthday off Private medical insurance Quarterly bonus scheme Pension scheme Cycle to Work and EV salary sacrifice schemes Professional development opportunities Employee wellbeing initiatives and on-site parking Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you

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