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The Role Digital Tonic are delighted to be working with a highly successful, international eCommerce business as they look to appoint a Performance Marketing Director to lead their global acquisition strategy This is a significant leadership role within an established, multi-brand consumer business, taking ownership of the strategy, commercial performance and continued development of its acquisition engine across Paid Search, SEO/AIO and Affiliates You’ll own the blended performance marketing P&L, setting investment priorities across channels, brands and international markets while ensuring acquisition activity delivers profitable, sustainable growth. This is a role for someone who is as comfortable discussing CAC, contribution and incrementality at leadership level as they are challenging channel strategy with their specialist teams. You’ll also lead and develop established teams across SEA, SEO/AIO and Affiliates, creating clear commercial accountability and ensuring each channel is working towards the wider growth ambitions of the business. A major part of the role will be determining where and how acquisition investment should be deployed. You’ll monitor performance across markets, identify opportunities for growth, make recommendations around budget allocation and know when to scale, optimise or pull back investment based on commercial return. You’ll work closely with Market Leads, CRM, Brand and onsite trading teams to ensure acquisition doesn’t operate in isolation, while also managing senior relationships with agencies, technology partners and platforms. This is an opportunity to take genuine ownership of performance marketing within a sophisticated international eCommerce environment, with significant budgets, multiple markets and an established team beneath you. Skills & Experience • We’re looking for an established acquisition leader with around 10+ years’ experience in performance or digital marketing, including significant experience operating at Head of or Director level within a sophisticated eCommerce or DTC environment., • You’ll have owned substantial acquisition budgets and ideally a blended performance marketing P&L, with a strong understanding of the relationship between media investment, customer acquisition, revenue, margin and contribution., • You’ll need deep knowledge of Paid Search/SEA, alongside strong strategic understanding of SEO and Affiliates. You don’t need to be the person personally executing every campaign, but you should have enough channel depth to challenge specialists, assess performance and make confident investment decisions., • Experience leading and developing high-performing channel teams is essential, as is a strong understanding of attribution, incrementality, CAC, ROAS/ROI and channel economics., • Given the scale of the business, we’d particularly like to speak with people who have worked across multiple international markets or brands, and who understands how acquisition strategy needs to flex according to market maturity and commercial opportunity., • You’ll also be commercially minded, highly analytical and an excellent senior stakeholder manager, able to translate complex performance data into clear recommendations for leadership teams. Benefits This is a senior leadership role, and as such, the salary will be competitive dependent on experience. We’re looking for someone who can be in the office in Bath 3 days a week. The location of the office is very commutable from Bristol, London, Reading, Swindon and Somerset. Sound Good? If you’re currently leading acquisition or performance marketing for an eCommerce or DTC business and want a role where you’ll have genuine ownership of strategy, investment and commercial performance across multiple channels and markets, we’d love to hear from you.

55,000 - 63,000 per annum dependent on experience Controls Testing Manager 6 Month FTC 55 - 63,000 per annum London/Folkestone Hybrid We are seeking a motivated and technically strong Internal Controls manager, with experience in controls testing and supporting Risk and Control Self-Assessment (RCSA), to join our growing FTSE 250 business for a six-month fixed term contract. This is a fantastic opportunity for someone who enjoys working in a dynamic environment to set up and contribute to a project that is focused on the enhancement of the operation of the internal control framework across Saga Services Limited (SSL) Reporting to the Head of Risk, you will work closely with the Insurance CFO and operating within the first line of defence. You will set up and run a project that will enhance the internal controls across SSL financial, operational, and compliance control environment. You will assist with the implementation and ongoing monitoring of SSL internal control framework that is appropriate for the risk environment of the business. The primary focus will be on setting up and running a project to testing material and key controls, providing assurance over the design and operating effectiveness of those controls across key functions: Marketing, Product and Partnership, Operations, Finance, Technology, Change, Risk and Compliance. This role will work alongside stakeholders in the business as well as engaging with senior leaders and Risk SMEs to implement and document the new controls standard. You will support executive management by providing insight on the effectiveness of SSL control environment overall and by function ensuring alignment with external regulatory expectations and Saga Group governance standards. This will be achieved by working with the group risk function to ensure that SSL is aligned on the standards and level of documentation expected. We work in a hybrid way at Saga, both at home and in the office. This role requires you to be working across our London and Folkestone office at least twice a week, allowing us to collaborate and share success as a business. Role Responsibility As our Control Testing Manager you will be responsible for setting up and implementing the control framework approach by working with control owners and senior leadership across Sagas Insurance business. Other accountabilities will include: - Training the first line risk and control owners on their accountabilities and standards expected - Working with all functions control owners and control managers to: - Conduct design effectiveness reviews of controls in line with control objective, create/review process maps, and work with the business and SMEs to complete design testing, document test result to resolve control design failures and monitor remediation plans. - Perform operating effectiveness testing of controls, provide outcomes and recommendations, and work with the business to address root causes of control deficiencies and track remediation plans. - Provide guidance and best practice advice to control owners on remediation activities and internal control improvements. - Supporting the business with their Risk and Control Self Assessments and help support maturity and improvement of the process application. - Leading in the development of control indicators and measures to assess control effectiveness. - Working with the business to develop continuous monitoring practices and using data analytics to assess control effectiveness. - Helping the business in understanding and applying how the new UK Corporate Governance Code requirements affect processes and controls. - Leading the preparation of management information and compiling control assessment findings and recommendations for reporting to Executive and Board Committees with the Head of Risk and CFO. The Ideal Candidate It is essential that you have strong experience in Internal Controls, Risk Management, SOX, Operational Risk or Internal Audit. Ideally you will come with experience from within the Insurance industry, and the regulatory environment knowledge. Other skills and experience include: Strong understanding of control design and operating effectiveness assessments Experience developing testing methodologies and quality assurance processes Experience presenting to senior leadership and governance committees Experience of working with implementing GRC systems Experience using data analytics for control testing Knowledge of automated controls and IT General Controls (ITGCs)Internal Control approaches such as COSO Control Design Assessments Operating Effectiveness Testing Sampling Methodologies Root Cause Analysis Issue Management Working with a control tool / spreadsheets for recording Experience using data analytics for control testing Knowledge of automated controls and IT General Controls (ITGCs) Audit / finance / IT control methodologies Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, thats why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: - 25 days holiday + bank holidays - Option to purchase additional leave - 5 extra days - Pension scheme matched up to 10% - Company performance related annual bonus - Up to 5% - Life assurance policy on joining us, 4 x salary - Wellbeing programme - Colleague discounts including family discounts on cruises, holidays and insurance - Range of reductions and offers from leading retailers, travel groups and entertainment companies - Enhanced maternity and paternity leave - Grandparents leave - Income protection - Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UKs specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3543

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