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Cluster Housekeeping ManagerThe Kensington CollectionPart of the MCR Property GroupLocation: Kensington & Knightsbridge, LondonSalary: £35,000-£40,000 per annumJob Type: Full Time | PermanentAbout UsThe Kensington Collection , part of the MCR Property Group , is a portfolio of boutique hotels and serviced apartments located in the heart of Kensington and Knightsbridge.Our portfolio includes:Ashburn HotelAshburn ApartmentsClaverley Court ApartmentsChesham Court ApartmentsWe are looking for an experienced, hands-on Cluster Housekeeping Manager to lead our housekeeping operations across all four properties.Key ResponsibilitiesLead and support the housekeeping teams across all four sites.Ensure guest rooms, apartments and public areas are maintained to the highest standards.Conduct daily room inspections and quality checks.Manage staff rotas, training and performance.Monitor linen, guest amenities and housekeeping stock levels.Work closely with Reception and Maintenance to ensure rooms are ready for guests.Handle guest feedback and continuously improve housekeeping standards.Ensure compliance with Health & Safety and company procedures.What We're Looking ForPrevious experience as a Housekeeping Manager or Senior Housekeeping Supervisor.Strong leadership and organisational skills.Excellent attention to detail.Good communication and people management skills.Experience using a Hotel PMS (Guestline, Opera or similar preferred).Flexible approach to working across multiple properties.What We OfferCompetitive salary (£35,000-£40,000)22 days annual leave plus Bank HolidaysAdditional holiday for long service (up to 25 days)Birthday leaveCareer development opportunities within the MCR Property GroupSupportive and friendly working environmentTPBN1_UKTJ

Travel Business Development Manager Base Salary to £42,000 based on experience + £4,8000 car allowance and bonuses Field/Remote based - South East England Our client is an award-winning luxury escorted touring and small ship cruising specialist known for exceptional service, and unforgettable guest experiences across Europe, Asia, Africa, and Latin America. Due to growth and expansion, they are now recruiting for a Business Development Manager to managing and develop travel trade agent relationships across the South of England. This role will focus heavily on generating revenue growth through retail and consortia travel agencies, strengthening partnerships, and increasing brand awareness and engagement within the travel trade. This is a highly visible, relationship-driven role that requires exceptional communication, commercial awareness, and presentation skills. This is a fully remote role covering the defined territory of the South East region focused on the territory around the M25. To be considered for the Business Development Manager role, applicants must have previous Business Development Management experience working with a luxury travel product - this is essential. Travel Business Development Manager Duties and Responsibilities: Develop and execute a strategic sales plan to grow revenue within the assigned territory, to achieve agreed sales targets. Conduct regular in-person and virtual sales calls, training sessions, and product presentations with retail and consortia travel agents. Identify new business opportunities and prospect new agency partners. Monitor market performance, competitor activity, and regional trends to inform sales strategy. Represent the company at trade shows, consumer events, ship visits, and regional travel trade activity. Work with the UK marketing team to develop targeted trade marketing campaigns, incentives, and training materials. Produce weekly and monthly sales reports, forecasts, and performance updates. Travel Business Development Manager Experience Required: Previous account management or business development management experience within the travel industry is essential Good understanding of the UK retail travel industry or willingness to develop knowledge Ability to manage a defined sales territory Excellent presentation, training, and relationship-building skills. Excellent planning and organisational skills Strong commercial acumen with the ability to analyse data and identify opportunities. Relationship-builder with a consultative, solutions-focused approach. Highly organised, initiative-taking and able to manage multiple priorities. Travel Business Development Manager Salary and Benefits: Base Salary to £42,000 depending on experience Car allowance of £4,800 per annum Bonus potential of up to 10% of base salary paid on a quarterly basis A company culture that promotes work life balance Travel discounts Work laptop and phone Remote Working * 25 days annual leave To apply for the position of Travel Business Development Manager, please email your CV and a member of the team will be in contact to discuss your application

You’ll collaborate across departments to raise service levels, boost guest satisfaction and drive. LGH Hotels Management in the UK is seeking an Assistant Guest Experience Manager for Holiday Inn London Heathrow M4J4. You’ll lead the arrivals lounge, coach a frontline team, and ensure every gues

Assistant General Manager - Independent Neighbourhood Pub and Dining Room - £40,000 We're looking for a driven and enthusiastic Assistant General Manager to join this independent neighbourhood pub and dining room in South West London. This is an exciting opportunity for an experienced hospitality professional who loves great food, quality drinks and genuinely warm service. Working closely with the General Manager, you'll help lead the team, oversee day-to-day operations and ensure every guest leaves wanting to return. Our ideal candidate will be a confident and positive leader who enjoys being present on the floor. You'll know how to motivate a team, maintain high standards and create a welcoming atmosphere, even during the busiest services. What you'll be doing Supporting the General Manager with the smooth running of the business Leading shifts and delivering consistently excellent guest experiences Recruiting, training, developing and motivating the front-of-house team Maintaining high standards of service, presentation, cleanliness and compliance Managing bookings, private events and special occasions Supporting stock control, ordering, rotas and wage management Helping to grow sales and improve commercial performance Building lasting relationships with guests and the local community Taking responsibility for the venue in the General Manager's absence What we're looking for Previous management experience in a quality pub, bar or restaurant A natural leader with a hands-on, lead-from-the-front approach A genuine passion for hospitality, seasonal food and great drinks Strong communication and organisational skills Commercial awareness and confidence working with targets and budgets The ability to remain calm, upbeat and decisive under pressure Flexibility to work evenings, weekends and busy seasonal periods A proactive attitude and a real desire to develop your career What we offer A key role within a friendly, ambitious independent business A supportive and enjoyable working environment Training and opportunities for career progression Staff meals and employee discounts The chance to contribute ideas and make a genuine impact Competitive salary and benefits, based on experience If you're an energetic hospitality professional who takes pride in creating memorable experiences and bringing out the best in a team, we'd love to hear from you. TPBN1_UKCT

Luxury Residential Amenities & Spa Manager £45k - Monday - Friday We are pleased to present an opportunity to join a high-end residential development, overseeing a premium Health Club & Spa offering designed around exceptional service and resident wellbeing. This role sits at the heart of a luxury environment where attention to detail, discretion, and service standards are critical. You will be responsible for the full operation of the health club and spa facilities, ensuring a seamless and highly personalised experience for residents. Role overview You will lead the day-to-day running of the wellness and amenities space, managing a team to deliver consistently high standards across all touchpoints. The focus is on creating a polished, welcoming environment while building strong relationships with residents and continuously enhancing the overall experience. Key responsibilities Oversee the full operation of the health club and spa facilities Maintain exceptional standards across presentation, cleanliness, and service delivery Lead, coach, and develop a service-led team Ensure a smooth and professional resident journey at all times Act as a key point of contact for residents, handling feedback and resolving issues effectively Work closely with maintenance and wider operations teams to ensure facilities remain in excellent condition Introduce and evolve wellbeing initiatives, services, and programming Support recruitment, onboarding, and ongoing team development Manage rotas and staffing levels in line with operational needs About you Minimum 23 years management experience within a true 5-star environment (luxury hotel, private members club, or high-end residential) Strong leadership skills with the ability to motivate and develop teams Highly polished, professional, and detail-oriented Confident managing resident or guest relationships in a luxury setting Organised, proactive, and solutions-focused A genuine passion for service and delivering exceptional experiences This is an excellent opportunity for a driven hospitality professional looking to step into a role where service excellence and resident experience are the priority. For more information contact Richard Hodges at Troika recruitment TPBN1_UKCT

Curate exceptional arrivals. Build lasting relationships. Elevate every experience. At Hotel Indigo & K West Shepherds Bush, our Spa & Wellbeing sanctuary is designed to offer more than treatments, it provides a place of restoration, connection, and personal wellbeing. As our Spa Reception & Membership Manager , you will be the face of that experience, leading a team that delivers exceptional service while building a thriving community of loyal members and wellness enthusiasts. This is a unique opportunity for a hospitality professional who combines luxury guest service with commercial acumen, relationship-building expertise, and a genuine passion for wellbeing. What's Our Story? Inspired by the individuality and creativity of Shepherd's Bush, Hotel Indigo brings the neighbourhood's character to life through thoughtful design, authentic experiences, and personalised service. Within this vibrant setting, our Spa & Wellbeing offering creates a refined retreat where guests and members can escape, recharge, and invest in their wellbeing. As Spa Reception & Membership Manager, you'll play a pivotal role in shaping first impressions, nurturing lasting relationships, and ensuring every guest journey is as memorable as it is seamless. Here's what you can look forward to as our Spa Reception & Membership Manager: Annual Salary: £38,000 Commission structure Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to a Healthcare Cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Lead the guest journey: Oversee the day-to-day operation of Spa Reception, ensuring every guest and member receives a warm, personalised, and seamless experience from arrival to departure. Operational leadership in the absence of the Director of Spa & Wellbeing. Build a thriving membership community: Drive membership acquisition, retention, and engagement through exceptional service and relationship building, Own the details: Manage reservations, memberships, retail transactions, guest communications, and CRM records with accuracy and efficiency. Create memorable experiences: Organise member events, wellness workshops, VIP visits, and exclusive experiences that strengthen loyalty and bring the wellbeing community together. Inspire your team: Recruit, train, and develop Spa Receptionists, creating a culture of luxury hospitality, accountability, and continuous improvement. Drive commercial performance: Lead revenue growth across memberships, retail, wellness experiences, and upgrades while monitoring key performance indicators and identifying opportunities to enhance results. Champion wellbeing: Become an ambassador for the Spa & Wellbeing philosophy, ensuring every interaction reflects the standards, values, and experience we aspire to deliver. Maintain operational excellence: Oversee reception standards, daily reconciliations, cash handling, reporting, and compliance while ensuring all guest-facing areas remain immaculate. Assist with scheduling team rotas, managing timesheets, and overseeing booking systems. What's Your Story? You're a natural relationship-builder with a passion for luxury hospitality and wellness. You'll thrive in this Spa Reception & Membership Manager role if you bring: Previous experience in a Spa Reception Manager, Membership Manager, or Health Club Manager role Proven experience driving membership sales, retention, and guest loyalty programmes Strong commercial awareness with the ability to achieve revenue and membership targets Exceptional interpersonal, communication, and organisational skills Experience leading, developing, and motivating guest-facing teams Confidence handling VIP guests, member relationships, and service recovery situations Experience using spa booking, membership, or CRM systems A genuine passion for luxury service, wellbeing, and creating meaningful guest experiences Fitness knowledge is an advantage Pre-opening experience a bonus! As Spa Reception & Membership Manager, you'll be far more than the person overseeing reception. You'll be the champion of first impressions, member relationships, and the driving force behind a community that sees the Spa not simply as a facility, but as an essential part of their wellbeing journey. All applicants must have existing rights to work status in the UK. TPBN1_UKCT

General Manager Central London | Up to £55,000 + Bonus + Excellent Benefits + Career Progression Founder-led, award-winning and setting the benchmark for exceptional food and hospitality, this is an exciting opportunity to become part of a business with ambitious expansion plans and genuine opportunities to progress. We're looking for an inspiring General Manager who thrives in premium hospitality, leads from the front and is passionate about developing high-performing teams whilst delivering exceptional guest experiences. What we're looking for: Proven General Manager experience within premium casual dining or casual fine dining A passion for exceptional food, service and hospitality Strong commercial acumen and leadership skills A people-focused leader who develops and inspires their team Ambitious, driven and ready to grow with an expanding business What's on offer: Up to £55,000 salary Performance bonus Excellent benefits package Genuine career progression with a growing, founder-led business Work with one of London's most exciting restaurant concepts If you're looking for your next challenge with a business that's redefining the London restaurant scene, we'd love to hear from you. Apply today for a confidential discussion. INDFOH TPBN1_UKCT

Deputy Pub Manager Premium Pub Group South West London £35,000 + Tronc + Genuine Career Progression Hospitality Hunters are delighted to be recruiting for a number of Deputy Pub Managers / Assistant General Managers to join an exciting and highly respected premium pub group across South West London. This is a fantastic opportunity for experienced pub leaders who love hospitality, thrive in busy environments and want to take the next step in their career. This is not an office-based management role. We're looking for hands-on pub managers who lead from the front, set the pace on the floor and genuinely enjoy being part of the operation. You'll be equally comfortable pouring pints, engaging with regulars, driving wet sales, supporting the kitchen team and ensuring every guest leaves wanting to return. Every pub within the group has its own personality, customer base and community feel, so we're looking for individuals who understand that successful pubs are built around people, atmosphere and exceptional hospitality. As Deputy Pub Manager you will: Support and deputise for the General Manager in all aspects of the business Lead busy shifts and take full responsibility for the pub in the General Manager's absence Drive standards across food, drink and service Build, motivate and develop high-performing teams Deliver outstanding guest experiences and create a welcoming atmosphere for every customer Understand labour control, stock management, GP, wet sales and commercial performance Be passionate about community-led hospitality and building strong relationships with guests We're looking for candidates who: ? Have experience as a Deputy Manager, Assistant General Manager, Assistant Manager or Pub Manager within a quality pub environment ? Love pubs, people and delivering memorable guest experiences ? Are commercially aware and understand the importance of driving sales and profitability ? Have excellent leadership, communication and coaching skills ? Thrive in fast-paced, high-volume operations ? Want to progress towards General Manager level in the near future In return, you'll join a growing premium pub company that genuinely values personality, individuality and great hospitality. Offering a salary of £32,000 plus tronc , alongside structured development and genuine opportunities to progress into General Manager positions. If you're passionate about pubs and are ready to join a business where you can make a real impact, we'd love to hear from you. Apply today here TPBN1_UKCT

Assistant General Manager Salary: £45,000 Join an Expanding Restaurant Group in West London We're looking for an exceptional Assistant General Manager to join one of West London's most exciting and high-profile restaurant operations. As part of a growing restaurant group, this is an outstanding opportunity for an ambitious hospitality professional who is ready to take the next step in their career and progress within a business that actively develops and promotes its people. This venue combines a premium dining experience with a relaxed, welcoming atmosphere and a fast-paced service style. We're seeking a hands-on leader who thrives on delivering memorable guest experiences while inspiring and developing high-performing teams. The Role Working closely with the General Manager, you will play a key role in the day-to-day leadership of the restaurant, ensuring operational excellence, exceptional guest satisfaction, and strong commercial performance. You will be visible on the floor, leading from the front and creating an environment where both guests and team members feel valued. What We're Looking For Proven experience as an Assistant General Manager, Deputy Manager, Restaurant Manager, or similar leadership role. Background within a branded casual fine dining or premium hospitality environment. A genuinely guest-centric approach with a passion for creating outstanding experiences. Strong people leadership skills with experience developing, coaching, and motivating teams. Commercial awareness with an understanding of sales, labour, and operational controls. A hands-on operator who is comfortable working in a fast-paced, high-volume environment. Positive, energetic, and adaptable leadership style. What's On Offer Competitive salary of £45,000 . Opportunity to join a successful and expanding restaurant group. Clear progression pathways and genuine career development opportunities. A supportive and collaborative leadership team. The chance to be part of a high-profile West London restaurant. A dynamic culture that balances premium hospitality with a relaxed and enjoyable working environment. Apply Now If you're a passionate hospitality leader with experience in branded casual fine dining and a track record of delivering exceptional guest experiences, we'd love to hear from you. Take the next step in your hospitality career and join a business where your development is as important as the guest experience. INDFOH TPBN1_UKCT

The Opportunity We're looking for an Assistant General Manager to join Famous Three Kings one of West London's busiest sports pubs, where we show everything from Premier League to NFL, boxing to rugby...often all at once. This is a key leadership role working alongside the General Manager to run a high-volume operation. You'll lead a team of 15, drive standards, and deliver strong commercial performance in one of London's most iconic sports pubs. You'll be accountable for the shift, the team, and the guest experience. When the GM isn't there, you are. This is a hands-on leadership role you'll be on the floor, setting the tone, building the team, and making sure we deliver, shift after shift. What We're Looking For Strong experience in a management role within a high-volume pub or bar Confident leading large teams in fast-paced environments Commercially aware understands sales, labour, and cost control Leads from the front: visible, hands-on, and respected by the team Calm under pressure and able to make clear decisions quickly Passion for hospitality and building great teams Ambition to step into a GM role in the future (typically within 1218 months) About Famous Three Kings Famous Three Kings is a legendary West Kensington sports pub with a strong local following and a packed events calendar. We're high-volume, high-energy, and standards matter. It's a proper pub where the team takes pride in what they do and guests keep coming back. What You'll Be Doing Supporting the GM in the day-to-day running of the business Leading shifts and taking full ownership in the GM's absence Driving service standards and guest experience Managing labour, rotas, and team productivity Supporting recruitment, training, and development Maintaining strong stock control and cost management Handling guest feedback and resolving issues confidently Why Work With Us? Work in one of London's busiest, most iconic sports pubs Be part of the leadership team running a high-volume operation Real progression to General Manager within a growing group Competitive salary + performance incentives Staff food, team socials, and industry perks Free guestlist to selected events and festivals CODE app membership (discounts across hospitality, fitness & more) 24/7 support through Able Futures Cycle to Work scheme Apprenticeship opportunities Flexible shifts and a team that has your back Apply now and be part of our amazing team! Diversity & Inclusion Rose Pubs Group is an equal opportunities employer. We welcome applications from everyone and are committed to building diverse teams that reflect the communities we serve. TPBN1_UKCT

A fantastic opportunity has arisen at Hotel Xenia, Autograph Collection by Marriott, for a passionate and experienced Human Resources Manager to join our luxury boutique hotel in South Kensington. This is an exciting standalone leadership role for an HR professional who enjoys working close to operations and shaping a positive employee culture within a dynamic hospitality environment. Position Overview Reporting to the General Manager, the Human Resources Manager plays a key role in shaping the hotels peoples strategy and supporting the daily operation of the hotels workforce. This standalone role is responsible for managing the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, training and development, and HR administration. Working closely with department leaders, the HR Manager acts as a trusted advisor on people matters, supporting managers in building engaged teams, developing talent, and maintaining a positive and inclusive workplace culture. The role ensures full compliance with UK employment legislation, Marriott brand standards, and internal HR policies, while contributing to initiatives that enhance employee engagement, retention, and organizational performance. Key Responsibilities Lead recruitment and selection processes, including advertising roles, interviewing candidates, and coordinating hiring. Act as a strategic partner to the General Manager and leadership team on people matters and consistent work place innovation. Lead employee engagement initiatives and contribute to building a strong workplace culture aligned with the Company and Marriott values. Monitor employee engagement, turnover trends, and workforce metrics to support the General Manager on strategic decision. Support organisational development initiatives including succession planning and talent development. Ensure HR practices align with Marriott brand standards and best practice within luxury hospitality. What we looking for Proven experience in a Human Resources leadership or management role within the hospitality sector. Strong knowledge of UK employment law and HR best practices. Experience supporting operational managers in a fast-paced hospitality environment. Ability to build trusted relationships with employees and leaders at all levels. Confident advising on employee relations matters including performance management, grievances and disciplinary processes. Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities. A proactive and people-focused approach with a genuine passion for employee engagement and development. What we offer 28 days holiday including bank holidays. Access to Marriott Internationals world-class learning and development programmes. Free meals on duty in our colleague dining facilities. Uniform supplied and laundered. Company pension s cheme. Regular employee recognition and celebration events. Recommend a Friend Bonus Scheme. Bonus Scheme 20% Salary Service charge Discounted stays and dining across more than 10,000 Marriott hotels worldwide. Opportunities for career progression within Marriott International. Hotel Xenia, Autograph Collection by Marriott is a contemporary boutique hotel located in South Kensington, London. Inspired by Xenia the ancient Greek concept of warm hospitality invites guests to embrace the extraordinary. With 4-star luxurious accommodations, 99 guest rooms and suites, an all day dining Italian Restaurant La Terrazza, Living Wall Bar, cigar garden, private dining, and events area, Xenia offers truly unique experience for our guests, a modern, yet comfortable home away from home ambience. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. TPBN1_UKCT

Our Guest Service Manager plays a key leadership role within the Front Office department, ensuring exceptional guest journeys while supporting the smooth day-to-day operation of Guest Services. The Guest Service Manager oversees Reception, Guest Relations ensuring every guest receives a seamless exp

Restaurant Floor Manager Beefbar at Dear Jackie We are looking for an exceptional Floor Manager to join the team at Beefbar at Dear Jackie one of the most exciting restaurant openings in London this year. Beefbar is a globally celebrated dining concept with locations across three continents, renowned for its exceptional meat, bold flavours, and a guest experience that is as memorable as it is refined. Now it is coming to Soho and this is your opportunity to be part of it from day one. Beefbar at Dear Jackie opens in mid-September and pre-opening recruitment is well underway. Joining a new opening means being part of something from the very beginning helping to shape the culture, the standards, and the energy of a restaurant that is set to become one of Londons most talked-about destinations. This is a role for a natural leader someone who walks onto the floor and instantly lifts the energy of the room, who sets the standard for every shift, and who inspires a team to deliver service that goes far beyond the expected. If you thrive in the spotlight of a busy service, love developing people, and take genuine pride in running a seamless operation, this could be your next great opportunity. On Target Earnings The on target earning potential for this role is £44,000 per annum based on working 40 hours over 5 days a week comprising a base salary of £16.50 per hour plus a qualified estimate of £9,586 per annum in gratuities and service charge. Please note this is a projected tronc and OTE. What is in it for you? Inclusion in the Tronc scheme, covering both Rooms and F&B service charge. 30 days holiday inclusive of bank holidays, increasing with length of service. Bravo Broadwick our bespoke reward and recognition scheme celebrating birthdays, work anniversaries, and inspirational service. Pension scheme, season ticket travel loan, cycle-to-work scheme, and Medicash health plan. Complimentary taxi home if your shift finishes after 12.30am. Great food and drink during your shift. Designer outfits that represent our spirit and personality fresh and ready for every shift. Support from our Employee Assistance Programme, wellbeing initiatives, and a company discretionary sick pay scheme after 6 months of service. Refer a friend bonus (£1,000 for chefs / £500 for all other roles), friends and family discounts, and a complimentary Guest Experience on successful completion of your probationary period. Why You? As a Restaurant Floor Manager at Beefbar at Dear Jackie, you will be the driving force behind every service. You will own the shift from start to finish leading the pre-service briefing, organising the floor, deploying the team with confidence, and maintaining the pace, energy, and standards that will define Beefbar at Dear Jackie as one of Londons most talked-about new openings. You will oversee operations across Beefbar at Dear Jackie and our stunning 28-cover Private Dining Room on the 8th floor, with its breathtaking views across the London skyline. No two shifts are the same and that variety is part of what makes this role so rewarding. Your role is as much about people as it is about operations. You will supervise, coach, and inspire the front-of-house team throughout every shift stepping in where needed, recognising great performance, and always leading by example. As part of the founding team, you will play a pivotal role in establishing the culture and standards that will carry Beefbar at Dear Jackie forward from its very first service. You will be the person the team looks to when the pace picks up, and the reason guests leave feeling genuinely looked after. We believe in flexibility and multi-skilling, and you may be asked to support different areas of the operation to meet the needs of our guests and colleagues. You will work alongside brilliant people across the hotel, operating as one seamless team with a shared commitment to exceptional hospitality. What do we need from you? Proven experience in a floor management or supervisory role within a luxury hospitality or premium restaurant environment. Demonstrated ability to run and organise a service shift from briefing through to close, maintaining standards throughout. An inspiring people manager who leads from the front, motivates a team under pressure, and brings out the best in every individual. Excellent verbal communication skills, with the confidence and presence to command a busy floor while remaining warm and personable. Sharp organisational skills able to plan ahead, react quickly, and keep every moving part of a service running smoothly. A creative thinker with a can-do attitude and meticulous attention to detail. A deep passion for delivering exceptional guest experiences and the drive to continually raise the bar. Availability to work 40 hours over 5 days per week, including evenings and weekends on a rota basis. Why us? We are bringing the spirit of Soho to life in one of Londons most exciting new restaurants. Joining Beefbar at Dear Jackie means stepping into a landmark opening a world-class dining concept landing in one of the worlds great neighbourhoods, where your leadership will genuinely shape the experience from the very first shift. We are enthusiastic, generous, respectful, and utterly committed to delivering exceptional experiences for our guests and for each other. We celebrate diversity, inclusion, and forward-thinking in everything we do, and we take real pride in being a place where great people can build brilliant careers. If you are a confident, inspiring leader who loves the energy of a great service and wants to be part of something truly special from day one we would love to hear from you. Apply now. How to apply If you are interested in joining the Beefbar at Dear Jackie team, please click apply. Please note we do not accept direct applications. Broadwick Soho is committed to responding to every application. Due to the volume of applications we receive, please allow up to one week for us to review and respond. All applicants must be eligible to work in the UK. TPBN1_UKCT

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values, theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story and within everyone, our team creates unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition and their creativity that shapes our future. Join us and become part of a culture that celebrates individuality, nurtures potential and upholds the very highest standards of the art of hospitality. SCOPE & GENERAL PURPOSE The Assistant Night Manager supports the Night Manager in overseeing all hotel operations during the night shift, ensuring exceptional guest service, safety, and operational excellence. Acting as a key point of contact for both guests and team members, this role plays a vital part in delivering a seamless overnight experience. With a hands-on approach, the Assistant Night Manager assists in supervising the night team, resolving guest concerns, and ensuring all nightly procedures, including audits and reporting, are completed accurately. This position requires strong attention to detail, initiative, and a commitment to always upholding Montcalm Collections luxury standards. LEADERSHIP COMPETENCIES 1. Leadership & Team Support Supports the Night Manager in guiding and coordinating the night team, including reception, porters, security, and night auditors. Helps maintain team motivation, ensuring colleagues remain informed, engaged, and guest-focused throughout the shift. Provides day-to-day support and guidance to uphold luxury service standards. 2. Guest Service Excellence Acts as a key point of contact for guests during the night, delivering attentive and personalised service. Anticipates guest needs, responds promptly to requests, and supports the resolution of issues. Assists with VIP arrivals, in-house guest care, and late check-ins/check-outs. 3. Operational Support Supports the smooth running of front of house and overall hotel operations overnight. Assists in completing nightly audit and reporting procedures accurately. Coordinates with housekeeping, maintenance, and F&B teams to ensure readiness for the following day. 4. Safety & Security Awareness Supports the implementation of hotel security procedures to ensure a safe environment for guests and team members. Conducts regular checks of the property, identifying and reporting any potential risks. Assists in responding to safety concerns, maintaining awareness and vigilance throughout the shift. 5. Incident & Risk Support Assists the Night Manager in handling emergencies or unexpected incidents with professionalism and composure. Ensures adherence to health, safety, security, and data protection standards. Supports the protection of the hotels reputation through calm and effective communication. 6. Communication & Reporting Supports the preparation of clear and detailed handovers for the morning management team. Maintains accurate records of incidents, guest feedback, and operational matters. Represents the brand professionally in all guest and team interactions. 7. Problem Solving & Decision Making Handles day-to-day guest concerns and operational challenges, escalating when necessary. Uses initiative to resolve issues efficiently while maintaining service standards. Demonstrates good judgement in balancing guest satisfaction with operational needs. KEY RESPONSIBILIES The Assistant Night Manager supports the leadership of the night shift team across Front Office, Housekeeping, Security, and Food and Beverage, ensuring smooth and efficient overnight operations. They act as a key point of contact for guests, delivering warm, professional, and personalised service, while assisting with check-ins, check-outs, and all overnight guest requests with efficiency and discretion. They are responsible for handling guest queries and concerns promptly, escalating more complex matters to the Night Manager when necessary. The role includes supporting the coordination of VIP arrivals, late check-ins, and early departures, ensuring all special requirements are met to the highest standard. The Assistant Night Manager contributes to the completion of nightly audit procedures, ensuring accuracy in financial reporting and system updates, while monitoring room availability and ensuring all guest information is recorded correctly. They ensure the Front Desk remains fully operational and guest-focused throughout the shift. Maintaining safety and security is a key aspect of the role, including carrying out regular property checks, supporting the implementation of hotel security procedures, and responding appropriately to any incidents. The Assistant Night Manager also assists in preparing detailed shift reports and handovers for the morning management team. Close coordination with Housekeeping and Maintenance teams is essential to ensure the hotel is fully prepared for the day ahead. The role requires adherence to all operational procedures, health and safety standards, and data protection policies. In addition, the Assistant Night Manager provides guidance and support to night team members, fostering a positive and collaborative working environment. They are expected to step in and lead the shift in the absence of the Night Manager, demonstrating confidence, professionalism, and sound decision-making. They uphold Montcalm Collections standards of service, professionalism, and discretion in all interactions, support the training and development of team members, and respond effectively to emergencies in line with hotel procedures, including fire evacuation protocols. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. SKILLS & QUALIFICATIONS Previous experience within Front Office operations, ideally within a luxury or upscale hotel environment. Experience in a supervisory or senior team member role, with exposure to night shifts considered an advantage. Familiarity with Opera PMS or similar hotel management systems. Good understanding of financial procedures, with the ability to support nightly audit processes accurately. Strong organisational skills and attention to detail, ensuring accuracy in guest records and reporting. Confident communication skills, with the ability to interact professionally with guests and colleagues. Ability to remain calm under pressure and resolve guest concerns effectively. Fluent English is essential; additional languages are highly desirable. WORKING CONDITIONS Full-time position with overnight shifts. Flexibility required to work weekends and bank holidays. Role involves extended periods of standing and walking. Regular interaction with guests during late-night and early-morning hours. TPBN1_UKCT

Are you an experienced Restaurant Manager with a passion for delivering exceptional customer service? We're looking for a confident and hands-on leader to manage the day-to-day operations of a busy, well-established Indian restaurant near Putney. Responsibilities: Oversee the day-to-day running of the restaurant. Lead, train, and inspire the front-of-house team. Deliver exceptional customer service and resolve guest queries professionally. Manage staff rotas, recruitment, and performance. Ensure compliance with food hygiene, health & safety, and licensing regulations. Monitor stock levels and control labour and operating costs. Work closely with senior management to maximise sales and profitability. Maintain high standards of presentation, cleanliness, and service throughout the restaurant. Requirements: Previous experience as an Assistant Manager or Restaurant Manager in a busy, restaurant. Strong leadership and people management skills. Excellent communication and organisational abilities. Commercially aware with experience managing costs and driving sales. Passionate about hospitality and delivering outstanding customer experiences. Experience within an Indian or Asian restaurant is highly desirable. Benefits: Competitive salary of £38,000£40,000 per year Opportunity to join a respected and growing restaurant business. Supportive working environment with genuine career progression opportunities. Staff meals while on duty. Ongoing training and professional development. TPBN1_UKCT

A bit about us. Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés serving coffee, food and cocktails - as well as coffee trucks and a state-of-the-art coffee roastery. Our pink coffee trucks are parked in London hotspots, serving takeaway speciality coffee to customers on-the-go. We keep it moving fast, fuelling Londons busiest people. We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company. In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic. A bit about the role. As General Manager, we expect you to be the one to lead the team, drive service and sales and be the constant face of energy and passion in the truck! The atmosphere in Grind is fast-paced and vibrant, and it is your responsibility to uphold Grind standards and develop a team that thrives under pressure. You will need to be able to implement a strong working ethos and drive sales through the training of all staff. We are looking for an experienced General Manager with knowledge and experience that typically comes from a similar role or equivalent exposure. You will need to demonstrate knowledge and skill in training all levels of staff in various areas of the business. Furthermore, you will need to have had significant exposure to generating rotas, analysing P&Ls, and ensuring business KPI targets are met will be a part of your daily duties. Role responsibilities. Successfully run a high volume & fast-paced coffee shop in line with Grind standards Possess full understanding of our Steps of Service and demonstrate an ability to exceed guest expectations Effectively lead a team of up to 3-8 employees Generate and complete weekly rotas to support payroll Possess a clear understanding of weekly/monthly budgets, and P&L forecasting Strategically manage and meet budgets & business targets Provide ongoing training & developing programs to all team members Hire and onboard all new site employees into the business Implement effective staff initiatives and strategies (to improve retention and team engagement) To motivate all staff and project a positive attitude at all times. To ensure all staff receive regular training, according to Grinds procedures, relevant to their job description, and that training is documented and kept on file. Displays a smart and professional appearance, representing the company in a positive manner To undertake regular team meetings and participate in necessary Management meetings Youll have. Strong managerial and leadership skills A keen eye for the finer details Possess excellent communication skills to enable effective dialogue with colleagues and customers Ability to work well under pressure and use initiative Ability to problem solve and escalate complaints accordingly Dedicated team-player, who strives for excellence and leads by example Strong time-management and prioritisation skills Diversity and Inclusion. Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status. If there are any adjustments you need to help you bring your best self to an interview with us please let us know. Benefits and Perks. NEST Pension: We offer a pension scheme to help you plan for your future. Financial support: access to interest-free, short-term loans when you need them most Referral Bonus: Earn up to £300 in tiered bonuses for referring great talent to our team Discounts online: Up to 40% off our retail line online. SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support. Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations. Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites. Meals on Duty: Enjoy one staff meal on shifts over 6 hours Social Events: Join us for team social events to connect and have fun. Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible. Wellbeing Allowance: Up to £200 annually to spend on your wellbeing. Birthday Treat: £20 birthday gift TPBN1_UKCT

Assistant Manager | Premium Food-Led Pub Salary: Up to £35,000 + Bonus + Excellent Benefits Are you an experienced Assistant Manager looking to join a growing independent hospitality group? We're recruiting for an Assistant Manager to join a well-established collection of premium food-led pubs with rooms. This is a fantastic opportunity to work for a people-focused business that genuinely invests in its teams, offers excellent career development and promotes from within. The Role As Assistant Manager, you'll work alongside the General Manager to deliver exceptional guest experiences while leading and developing a passionate team. You'll be responsible for: Supporting the day-to-day running of the business Leading and motivating the front-of-house team Delivering outstanding service standards Driving sales and maintaining operational excellence Supporting recruitment, training and team development Managing stock, compliance and financial controls Taking responsibility for the business in the General Manager's absence About You You'll have: Experience as an Assistant Manager, Deputy Manager or an experienced Supervisor ready to step up A passion for hospitality and quality food and drink Strong leadership and people development skills A hands-on approach and excellent communication skills The ability to thrive in a busy, food-led environment What's in it for you? Salary up to £35,000 Performance-related bonus Excellent training and development Genuine opportunities for career progression Staff discounts and company benefits Supportive, people-first culture Join a growing independent hospitality group with exciting future plans If you're ready for your next challenge and want to be part of a business where your contribution is recognised and your career can flourish, we'd love to hear from you. Apply today for a confidential conversation. TPBN1_UKCT

General Manager Premium Bar & Hospitality Venue South West London Salary: Up to £55,000 per annum + Uncapped Bonus + Tronc A fantastic opportunity has arisen for an experienced and ambitious General Manager to take the lead at a premium, high-profile hospitality venue in southwest London. This is an exciting opportunity for a commercially driven hospitality professional to take ownership of a well-established all-day and late-night destination, renowned for its exceptional cocktails, quality food, vibrant atmosphere and outstanding service. The venue has significant potential for further growth and we are looking for a confident, charismatic General Manager who can build on its existing success, strengthen its identity within the local market and establish it as a leading destination for food, drinks and memorable occasions. The Role: As General Manager, you will take full responsibility for the day-to-day operation and commercial performance of the venue. You will be highly visible on the floor, leading by example and ensuring consistently high standards across service, drinks, food, team engagement and guest experience. You will be responsible for driving sales, managing costs and delivering strong financial results, with a clear understanding of how to maximise profitability without compromising the guest experience. A key part of the role will be developing the venues presence within the local community. You will have the personality, creativity and commercial instinct to build relationships, create a loyal customer base and ensure the venue becomes a recognised destination within the local social scene. The Company: The business is led by an exceptional senior leadership team who genuinely invest in their people and take pride in creating a transparent, open and honest culture. Communication is encouraged at every level, ideas are welcomed, and the leadership team is committed to supporting its managers to succeed. With an exciting period of growth and development ahead, this is a great time to join the business , make your mark and become part of a team with real ambition for the future. The Ideal Candidate: We are looking for a hospitality professional with a strong background in high-quality bars, restaurants, pubs or late-night venues. You will be: An experienced General Manager, or an accomplished Deputy General Manager ready to take the next step Commercially astute with a strong understanding of P&L management, budgeting and cost control Passionate about premium drinks, cocktails, food and exceptional hospitality A natural leader who enjoys being visible and hands-on within the operation Confident, energetic and personable, with the ability to build strong relationships with both guests and team members Creative and ambitious, with a genuine desire to make your mark on a venue Experienced in driving sales, improving performance and exceeding financial targets Passionate about creating memorable guest experiences and developing a strong local following Highly organised, consistent and commercially focused This role would suit a high-performing Deputy General Manager who feels ready to take ownership of a significant venue, as well as an established General Manager looking for an exciting new challenge. What's on Offer: £50,000£55,000 basic salary Tronc Uncapped bonus opportunity Staff discounts and treats Christmas Day off Annual staff party Ongoing training and development Supportive, people-focused company culture If you are an ambitious hospitality leader with a passion for premium bars, cocktails, people and commercial performance, this is an excellent opportunity to take ownership of a high-potential venue and make a real impact. We welcome all applicants regardless of identity, personal characteristics or background. Please note: We are expecting a high number of applications for this role and will be in touch with successful candidates within 72 hours of your application. Should you not hear from us within this period, we regret that you have not been shortlisted on this occasion. TPBN1_UKCT

Assistant Manager Wanted Beautiful 1 Rosette Pub in Barnes SW13 Know your way around a busy pub? Can you pour the perfect pint, keep the team smiling, and handle the occasional "I've only had two drinks" customer? Then we want to hear from you! We're looking for an experienced Assistant Manager to help run our friendly, family-focused pub. This isn't a desk jobyou'll be right in the heart of the action, leading from the front, supporting the team, and making sure every guest leaves happier than when they arrived. What You'll Be Doing Helping to run the pub day-to-day alongside the General Manager Leading shifts and keeping the team motivated Delivering fantastic customer service every single day Looking after stock, cash handling, and opening/closing procedures Maintaining high standards of cleanliness, safety, and compliance Training and developing the team Taking charge when the General Manager is away Managing booking & Private events What We're Looking For Previous experience in a supervisory or management role within a pub or restaurant is essential A natural leader who isn't afraid to roll up their sleeves A genuine passion for hospitality and making people feel welcome Flexibility to work evenings, weekends, and bank holidays What You'll Get Competitive pay based on experience 32-36 K on a 45 hours/ week contract A great work-life balance in a genuinely family-friendly pub A supportive team that actually enjoys coming to work Opportunities to grow and develop your career Staff discounts Annual staff party This is not a late pub References essential. If you think you've got what it takes, we'd love to meet you. Send us your CV and tell us a little about yourself. TPBN1_UKCT

Restaurant Manager - New Opening Salary: £45,000-£50,000 Are you a passionate Restaurant Manager looking to be part of an exciting new opening? We're recruiting for a brand-new, high-volume restaurant centred around fresh, seasonal produce and exceptional hospitality. This is a fantastic opportunity to join from day one, help build an outstanding team and play a key role in launching what promises to be one of the area's most exciting new venues. About You Current Restaurant Manager or ambitious AGM ready to step up. Experience within a high-volume, premium casual dining or branded restaurant. A hands-on leader who thrives in a busy service environment. Passionate about fresh food, developing people and delivering exceptional guest experiences. Commercially minded with experience driving standards, sales and team performance. What's on Offer Salary of £45,000-£50,000 . Be part of an exciting new opening from the very beginning. Work with fresh, seasonal produce in a quality-led restaurant. Excellent career progression within a growing hospitality business. A supportive culture where your ideas and leadership will make a real impact. If you're ready to help shape an exciting new restaurant and build something special from day one, we'd love to hear from you. Apply today to find out more. INDFOH TPBN1_UKCT

The Restaurant Dressed in soft shades of green and immaculately designed by Nicola Harding and Sir Frank Lowe, the Fuji Grillshowcasesan impressive collection of 19th-century woodblock prints depicting the world celebrated Thirty-Six Views of Mount Fuji. Featuring an elegant menu of flawless sushi, sashimi and nigiri, alongside signature Beaverbrook dishes such as Charcoal Wagyu with Juniper Miso, or a fineselectionof modern Japanese gourmet specialities with our seasonal tasting menu. The Role As the Floor Manager, you willbe responsible forthe smooth operation of the Town House Restaurant, ensuring an outstanding experience for visiting members and guests. Shift Pattern: This position will consist of 40 hours per week.? The ideal candidate will be flexible in working any 5 days out of 7, including weekends and bank holidays.? The typical hours for this position will consist of?07:00-16:00, 12:00-22:00 or 16:00-Close. Salary: £33,500 perannum plusvariableservicecharge? The Person Up to date on current Health & Safety legislation, food hygieneregulationsand COSHH & HACCP Ability to lead and motivate a small team to deliver a seamless, memorable guest experience Immaculately presented with exceptional communication skills Experience in a five-star establishment, in a similar role Experience working within a Japanese Restaurant is ideal but not essential Benefits In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. As a member of our team, you can expect to receive: Competitive salary Discounts on retail, gym memberships, cinematicketsand many more with Hospitality Rewards App Personal development support Wide range of recognised qualifications and development opportunities Discounted rates on Food & Beverage 28 days annualleave(including Bank Holidays), rising by 1 day each year for 5 years Pension Life Insurance Sick Pay Long Service Awards Earn up to £600 through recommend a friend scheme Cycle to work scheme Uniforms And other local benefits TPBN1_UKCT

About Park Hyatt London River Thames Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to Londons landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences. Duties and responsibilities related to the Night Duty Manager role Ensure all guests receive prompt, professional, and courteous service throughout the night. Manage late check-ins, early check-outs, and assist with any guest requests. Oversee night audits to ensure accurate recording of daily transactions and prepare reports. Communicate and coordinate with other departments (e.g. housekeeping, engineering) to ensure seamless night operations. Act as the primary point of contact during nighttime operations. Oversee health and safety as well as security operations at the hotel during the night, conducting regular patrols and inspections. About you Previous experience in hotel front office management within the luxury segment is preferred. Strong organizational and multitasking abilities skills are required. Benefits you will enjoy as a Night Duty Manager 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty in our colleague restaurant Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortunes 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Night Duty Manager role and start your journey with Hyatt Hotels! TPBN1_UKCT

Assistant Manager Heard. Burgers worth gathering for. Heard. is a premium fast-casual smash burger concept from 2 Michelin-starred chef Jordan Bailey, born from a desire to take an everyday classic and make it quietly exceptional. We combine top-quality, thoughtfully sourced ingredients with the rigour and technique of the worlds best kitchens. No gimmicks, no shortcuts - just maximum flavour done right. After a massive year touring the UKs biggest events, we opened our permanent home in Borough last year, pairing our signature burgers with considered natural wines, craft beer, and a warm, efficient service style. Now, with our second site in Soho thriving, we are looking forward to our next chapter. With our third and fourth sites on the horizon, we are looking to bolster our floor leadership team with an Assistant Manager - a detail-driven leader who keeps the engine room running behind the scenes while bringing effortless hospitality to the floor. The Heard Package: Salary: £40,000 - £45,000 per year OTE (depending on experience and which Heard. restaurant youre hired for) Benefits: Access to benefits platform from day one including 50% off food and drink in our sites, cycle to work scheme and high street discounts Professional Growth: Formal qualifications paid for, including Mental Health First Aid, H&S Level 3. Clear Progression: Genuine opportunities to step up into a Assistant General Manager role as we grow Your Birthday off! What Youll Do Support the Business & P&L: Work closely with the AGM and GM on the financial backbone of the restaurant - taking ownership of weekly stock counts, inventory controls, and identifying cost-saving wins across the venue. Master Scheduling & Rota Building: Craft efficient, balanced rotas that hit financial targets while taking care of the team. Youll oversee holiday planning for the year and manage long-term staffing capacity. Lead on the Floor: Represent Heard. during busy services. Youll step up as the lead manager on shift, setting high standards of warmth, speed, and product knowledge. Develop the Squad: Support the training and onboarding of Supervisors and Team Members. Youll help turn new hires into hospitality pros, giving real-time feedback that elevates the room. Drive Service Excellence: Ensure 90%+ of guest feedback reflects exceptional product execution, warm hospitality, and sharp timing. Protect Compliance: Help maintain full site compliance across EHO, licensing, health & safety, and internal audit requirements. What You Bring Operational & Financial Fluency: Proven experience as an Assistant Manager or strong Duty Manager in a fast-paced, high-standard environment with hands-on experience in rotas, stock-taking, and holiday management. A Grounded Leadership Style: Visible, calm under pressure, and organised. You take the numbers and operations seriously, but keep service feeling effortless and fun. Genuine Passion: A love for top-tier food, craft drinks, and guest-centric hospitality. This is an opportunity to help shape a growing brand, not simply manage a restaurant. So, if you are a sharp, organised leader who takes food and operations seriously but leaves the stuffy formality at the door, we would love to hear from you. TPBN1_UKCT

Title: Business Lounge Manager, Heathrow Airport Location: Heathrow Airport, London (on site) Salary: Up to £45,000 Hours: 40 hours per week, shift pattern across a seven day operation The role We are recruiting a Business Lounge Manager to take full operational ownership of a premium airline business class lounge at Heathrow. You will run the lounge floor day to day, leading the team that looks after passengers from the moment they arrive to the moment they board. What you will be responsible for Leading, scheduling and developing a lounge team across early and late shifts Owning the guest experience on the floor, including food and beverage service standards and lounge presentation Managing food safety, health and safety and airport compliance records Controlling labour, stock and consumables against agreed budgets Acting as the operational point of contact for the airline client and airport stakeholders What you will need Experience managing a team in a lounge, hotel, restaurant or high volume premium food and beverage operation Experience holding accountability for service standards and compliance in a regulated or audited environment Eligibility to obtain a full airside pass, including a five year referenced work history and a criminal record check Why this one is worth a look The employer is a global premium hospitality and airline catering operator running lounges and inflight programmes for some of the best known airlines in the world. This is a chance to run a lounge in your own right rather than deputise, in a business with a genuine international promotion route into other lounges and stations. The operation runs to airline standards, so the systems, training and back of house support behind you are considerably stronger than most single site management jobs. Apply now with your CV. TPBN1_UKCT

Company Description At Ibis Budget London Heathrow Central , part of the Accor Group, we take pride in creating simple yet memorable hospitality experiences for every guest. Whether you're beginning your hospitality journey or seeking flexible work in a fast-paced environment, youll be welcomed into a team that values energy, service and personal growth. Working with us means you'll benefit from: Free stays in UK Accor hotels & 50% off in Accor restaurants (T&Cs apply) Global employee discounts across 100+ countries and 5,000+ hotels Access to industry-leading training via the Accor Academy Opportunities for internal progression and international mobility A supportive and inclusive team culture Health & wellbeing support in and outside the workplace We believe in celebrating your personality and helping you grow because you matter. Hospitality is a work of heart , ? Join us and become a Heartist . Job Description As Night Duty Manager , you will be responsible for the smooth and safe overnight operation of the hotel, ensuring both guest satisfaction and operational security. You will: Oversee night audits, end-of-day reporting, and financial reconciliation Act as the primary point of contact for all guest issues and emergencies overnight Ensure guest check-ins/outs are completed efficiently and professionally Monitor the buildings security and perform regular night walks and health & safety checks Assist with cleaning, stock control, and light F&B duties where required Coordinate with Housekeeping, Maintenance, and Reception to ensure next-day readiness Support and guide any night staff on duty, ensuring policies and standards are followed Respond to fire alarms or incidents in line with the hotels emergency procedures Qualifications Were looking for someone who: Has prior experience working in a hotel front office or supervisory night role Understands night audit procedures (training provided if needed) Can stay calm and make confident decisions in emergency or high-pressure situations Is self-reliant, responsible, and proactive in solving problems Is tech-savvy and familiar with PMS systems (Opera Cloud preferred) Communicates clearly in English (spoken and written); other languages are a bonus Has the right to work in the UK and can commit to overnight shift patterns (including weekends and holidays) Additional Information By joining Ibis Budget London Heathrow Central, you become part of the Accor global network offering endless opportunities to grow, learn, and shape your future. We are an inclusive employer , committed to diversity, equality, and creating a workplace where everyone feels they belong . TPBN1_UKCT

We have an exciting opportunity with Dorsett Shepherds London and our aparthotel Dao by Dorsett West London for a Groups, Meetings & Events Sales Manager. The Groups, Meetings & Events Sales Manager is responsible for developing, managing and maximising group, meetings, conference and event business for the hotel. The role will drive revenue through proactive sales activity, account management and business development across corporate, association, agency, group and MICE markets. The position will manage the sales process from initial enquiry through to confirmation and handover, ensuring commercial opportunities are maximised while delivering a high standard of client service. The role will work closely with Revenue, Events, Reservations and operational departments to achieve agreed revenue, occupancy and profitability objectives. Group & Meetings Sales Develop and implement proactive sales strategies to increase group, meetings and events revenue. Proactively identify and pursue new business opportunities within corporate, agency, association and MICE markets. Manage enquiries for meetings, conferences, residential groups, incentives, social events and other group business. Prepare and present proposals, quotations and contracts in line with hotel commercial strategy. Conduct client meetings, sales calls, presentations, hotel tours and site inspections. Negotiate rates, packages, terms and conditions within agreed commercial guidelines. Maintain a strong and active sales pipeline. Identify opportunities to increase room nights, meeting space, food and beverage and ancillary revenue. Account Management Develop and maintain strong relationships with key corporate, agency, association and MICE accounts. Create and implement account plans for key clients. Conduct regular account reviews and identify opportunities for increased business. Maintain accurate client information and sales activity within the CRM. Manage client feedback and resolve commercial issues promptly and professionally. Commercial & Revenue Management Take responsibility for achieving agreed group and meeting sales targets. Monitor market demand, competitor activity and local business trends. Provide accurate sales forecasts, pipeline updates and revenue projections. Identify need periods and develop targeted sales activity to support occupancy and revenue. Ensure business accepted is commercially viable and aligned with hotel strategy. Review lost business and conversion performance to identify opportunities for improvement. Event & Operational Coordination Work closely with the Events, Reservations, Revenue, Front Office and Food & Beverage teams. Ensure all confirmed group and meeting business is accurately handed over to the relevant operational departments. Communicate client requirements, special arrangements and commercial commitments clearly and accurately. Support the Events team in maintaining a seamless client journey from enquiry through to event delivery. Attend relevant pre-conference meetings and operational briefings where required. Business Development & Networking Generate new business through proactive sales calls, appointments, networking and industry engagement. Attend relevant trade shows, exhibitions, workshops and industry events. Organise and host client events, familiarisation trips and site inspections. Develop relationships with event agencies, PCOs, DMCs, corporate bookers and other business partners. Research new markets, sectors and accounts to identify growth opportunities. Represent the hotel professionally at external events and client meetings. In return, you will receive: 28 Days Holidays Meals on Duty Associate discounted rates with our hotels Training and Development Opportunities Auto-enrolment Pension Dry Cleaning Free Eye test for VDU users Free Dry Cleaning Social Events Join our passionate ESG committee to promote sustainability A bit about us Dorsett Shepherds Bush is a listed building with 317 rooms, 3 meeting rooms and Dao by Dorsett West London with 74 apartments. The hotels doors opened in June 2014 and over the last few years gained the reputation of delivering excellent guest experiences in a beautiful hotel with comfortable and well-appointed rooms. The aparthotel opened its doors in April 2022. Dorsett is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Thank you for taking the time to apply for an opportunity with Dorsett Shepherds Bush London. If you do not hear from us within 14 days, your application has been unsuccessful on this occasion. May we take this opportunity to wish you all the best for the future. TPBN1_UKCT

F&B Supervisor - Relocation to Malta is required Private Members' Club | Front of House Leadership | €19,200 - €20,400 KEY DETAILS Location: Malta Compensation: €19,200-€20,400 per annum plus service charge and benefits package Reports to: F&B Manager Contract: Permanent | Full Time Schedule: 40 hours per week, plus overtime Start: End September 2026 Eligibility: European citizenship (EU passport) is essential. Sponsorship is not available. Relocation: Accommodation is not provided. Relocation costs are not covered. PLEASE READ BEFORE APPLYING This role requires European citizenship or a valid EU passport. Applications requiring visa sponsorship cannot be progressed. No accommodation is offered. You must arrange and fund your own housing in Malta. No relocation assistance or relocation costs are provided. OVERVIEW SATAYA is representing a private members' club opening in Malta in autumn 2026.The club combines seasonal Mediterranean dining, a dedicated cocktail programme and cultural events in a space designed for members to meet, work and spend time. It is being developed by an established hospitality group with a strong record of delivering at quality. If you are an EU national currently working in UK hospitality and thinking about moving back towards the Mediterranean, this is worth a look. Year-round sun, a shorter commute home, and a founding-team role in a serious new opening. The F&B Supervisor is the person holding the room together during service. You read pace before it becomes a problem, you know which table needs you and which needs to be left alone, and you can motivate a floor team through a difficult Saturday without raising your voice. As a pre-opening role, you will help build the service culture rather than inherit one. SCOPE OF ROLE 1) Service Operations Oversee daily service operations, supporting the F&B Manager in delivering a consistent member experience. Monitor pace, coverage and quality throughout service, intervening early where needed. Take ownership of the room in the F&B Manager's absence. 2) Team Leadership Manage and motivate the floor team, running briefings that are purposeful rather than routine. Support training and the embedding of service standards across a newly formed team. Assist with scheduling and shift coverage. 3) Standards & Coordination Uphold presentation, sequencing and hygiene standards across every service. Liaise with kitchen and bar leadership to protect flow and resolve issues before they reach the member. IDEAL CANDIDATE PROFILE European citizenship or EU passport - essential. Sponsorship is not available. Proven supervisory experience within fine dining, a members' club or a high-end quality-led restaurant environment. A track record of meaningful tenure, showing commitment and progression rather than frequent moves. Confident leading and developing a team, with the presence to set and hold standards. Warm and genuinely guest-oriented, with strong judgement about when to step in. Calm and adaptable under pressure, particularly through a pre-opening period. Able to relocate to Malta independently, funding your own move and accommodation. WHY THIS OPPORTUNITY A founding-team appointment with real influence over how the floor operates. Structured training and development, with clear progression toward F&B management. Benefits include health insurance, 10% group discount, birthday voucher and an employee referral scheme, plus service charge. International opportunities through the group's wider hospitality network. SATAYA represents this search on behalf of our confidential client. The client is not named at this stage. Full details of the venue and package will be shared with shortlisted candidates. If you have not received a response within two weeks, please consider your application unsuccessful at this time. New roles across private members' clubs, landmark hotels and private estates are released regularly. Web: sataya.co LinkedIn: sataya-collection Instagram: @sataya.collection TPBN1_UKCT

Head Chef Heard. Burgers worth gathering for. Heard. is a premium fast-casual smash burger concept from 2 Michelin-starred chef Jordan Bailey, born from a desire to take an everyday classic and make it quietly exceptional. We combine top-quality, thoughtfully sourced ingredients with the rigour and technique of the worlds best kitchens. No gimmicks, no shortcuts - just maximum flavour done right. After a massive year touring the UKs biggest events, we opened our permanent home in Borough last year, pairing our signature burgers with considered natural wines, craft beer, and a warm, efficient service style. Now, with our second site in Soho thriving, we are looking forward to our next chapter. We are actively eyeing up our third and fourth restaurants and are looking to bolster our leadership team with a Sous Chef who thrives in a fast-paced environment and strives for excellence. The Heard Package: Salary: £43,000 - £46,000 per year OTE (depending on experience). Benefits: Access to benefits platform from day one including 50% off food and drink in our sites, cycle to work scheme and high street discounts Professional Growth: Formal qualifications paid for, including Mental Health First Aid and H&S Level 3. Clear Progression: Genuine opportunities to progress; we are actively expanding and love promoting from within to fill Head Chef roles as we grow. Your Birthday off! What Youll Do Develop the Team: Lead by example in professionalism, attitude, and kitchen culture. You will support the training, onboarding, and development of our junior kitchen team members, keeping morale high and standards tight. Excellence in Execution: Support senior kitchen leadership in delivering consistently high standards across all services. You'll ensure the brand standards are executed flawlessly on every single dish. Lead the Line & Pass: Take full responsibility for kitchen sections during service and step up to lead the pass when required. You will keep the kitchen energy high, focused, and calm under pressure. Master the Prep & Supply: Oversee the daily prep, prep planning, and daily readiness. You will assist with stock rotation, ordering, and deliveries to ensure the kitchen is always set up for success. Uphold Total Compliance: Drive immaculate kitchen hygiene. Ensure the BOH is fully compliant across food safety, HACCP, health & safety, and daily cleanliness routines - keeping us ready for a 5-star EHO rating at all times. Drive Guest Satisfaction: Deliver absolute consistency. Ensure 90%+ of feedback from guests and mystery diners reflects excellence in product execution, presentation, and taste. Protect the Margins: Maintain strict portion control and minimise food waste. You will support the Head Chef in managing food costs (COS) and labour productivity without ever compromising on quality. Contribute to the Brand: Bring your ideas to the table. Meet regularly with the Head Chef and General Manager to suggest ways to improve business standards, kitchen efficiency, and operational flow. What You Bring Proven Kitchen Leadership: Solid experience as a Senior Sous Chef, Sous Chef or strong Senior Chef de Partie looking for that next big step up in a high-volume, premium fast-casual or high-standard restaurant environment. A Team-First Mindset: A passion for coaching junior chefs in real-time, correcting and reinforcing our non-negotiable food standards right on the line. Precision & Calm: Strong organisational skills, sharp attention to detail, and the ability to stay focused and clear-headed during peak shifts. Genuine Passion: You love great food, consistency, discipline, and the art of effortless, premium fast-casual hospitality. This is an opportunity to help shape a growing brand, not simply clock into a kitchen. So, if you are a grounded kitchen leader who takes food seriously but leaves the stuffy formality at the door, we would love to hear from you. TPBN1_UKCT

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