Guest service manager jobs in GlasgowCreate job alerts

The Analyst for Revenue Accounting will assume responsibility for delivering the day-to-day processes that will ensure smooth running of the Revenue Accounting function within Hilton’s UK Centre of Excellence. Working with the Manager/Team Leader & Senior Analyst Revenue Accounting supporting the delivery of the function strategy and goals surrounding the processes involved in the delivery of accurate and timely reporting for c.45 hotels.Position SummaryUnder the guidance of the Manager Revenue Accounting, the post holder will be responsible for the delivery of Revenue Accounting processes to agreed timetables and Service Level Agreements. The Analyst will ensure Hilton’s Centre of Excellence offers a seamless, efficient and customer focused experience which maximises on output without compromising the quality of service. The ability to recognise how to maximise process efficiency and effectiveness is considered essential.The post holder will use their analytical skills to work through high volumes of data to identify items for review and correction whilst working to tight daily deadlines, using a risk-based approach. Where continuous issues arise with a process, the Analyst should propose potential solutions to Management and implement, upon agreement. In addition, all tasks should be approached with a continuous improvement philosophy.The post holder will participate and play a part in supporting the delivery of Revenue Accounting strategies and team activities day-to-day, requiring attention to detail and the ability to interpret business metrics. They will also support the review of Service Level Agreements.Key to the success of the role will be the ability to communicate and influence at various levels, both internally and with external stakeholders.WHAT WILL I BE DOING?Role Activities- Carry out and co-ordinate Revenue Accounting tasks with strong understanding of end-to-end process- Ownership for delivery of daily tasks to meet SLAs- Perform balancing activities across revenue streams such as C&E, Credit Cards, F&B, VAT- Highlight revenue queries to Hotels and take ownership for resolution- Reconciliation of cash postings including corrections and reporting- Analyse covers data and collaborate with F&B teams- Reconcile credit card transactions and highlight risks- Ownership of cancellation fee postings- Complete financial tasks including journals and reconciliations- Build relationships with hotel teams- Prepare and issue reports to Hotels- Ensure compliance with Revenue Accounting policies- Reconcile VAT and highlight compliance concerns- Support process improvement and efficiency- Ensure monthly close and reporting activities- Support analytical review processes- Support hotel lifecycle activities- Train team members and support cross training- Support project initiatives- Perform additional duties as requiredSpecific Job Knowledge, Skill and Ability- Ability to work with limited supervision and manage multiple priorities- Strong accountability and ability to meet deadlines- Technical accounting and reconciliation knowledge- Ability to use multiple systems and identify issues- Strong Excel skills- Analytical thinking and decision-making- Strong interpersonal and communication skills- Knowledge of ERP systems (SAP, Oracle, PeopleSoft)- Ability to identify financial issues and recommend actionsWHAT ARE WE LOOKING FOR?QualificationsRequired: Education: High School/GEDPreferred: Degree level education or equivalent experienceJoin an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. How We’ll Help You ThriveAt Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Full timePosting Date: 2026-06-25

Department OverviewThe HAFS organization manages the accounting and finance functions both on property and at a corporate level, enabling us to develop scalable, global processes that allow our team members the chance for growth and the ability to spend more time on strategic, high value work. This includes managing relationships with our critical business partners across our global activities with a key focus on driving finance process transformation to deliver sustainable benefit for our key customers.Position StatementThe Manager will assume responsibility for leading various accounting processes in the Revenue Accounting function within Hilton’s UK Centre of Excellence. Working with the RA management team they will support the implementation of the Revenue Accounting strategy and goals surrounding the delivery of accurate and timely reporting for the portfolio of hotels.The post holder will be expected to work closely with, advise and make recommendations to HAFS Leadership on optimum delivery solutions which can be expected from a progressive upper quartile accounting service. The ability to support & deliver successful Change Management programmes is considered essential to the success of the role, as is the effective management of the direct reports and relationships with customers. Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. How We’ll Help You ThriveAt Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Experience and Skills:Proven ability to work to tight timelines whilst overseeing team performance and delivery.Excellent analytical and technical skills and a solid understanding of accounting principles.Strong track record with suggestion & delivery of process refinements to enhance service offering.Able to handle multiple demands from various stakeholders prioritizing effectively & supporting team to do the same.Strong leadership skills with experience of performance managementAbility to exercise sound judgment, critical thinking, quantitative & qualitative analytical and decision-making skills to consider the relative costs and benefits of potential actions and to provide recommendations for optimal solutions.Strong knowledge & experience of working in a SOX compliant controls environment.Committed to customer service with the ability to build, manage and maintain relationships at all levels within the organisation.Proven demonstration of excellent project skills, including the ability to manage details through to completion and ensure project deadlines are met taking a holistic view with structured outcomes.A motivated and enthusiastic team player with excellent communication skills, both written and verbal, as well as experience communicating and negotiating with all levels of management and external customersAbility to motivate team to provide a customer focused and responsive service.Proven ability to drive and adapt to change.Good knowledge of finance modules of an ERP system such as SAP, Oracle, PeopleSoftAdvanced excel skills & working knowledge of Power BI tools would be advantageous.Language skills would be advantageous.Direct reports:Senior Analyst, Revenue AccountingAnalyst, Revenue AccountingRequired Qualifications & Experience:Required Batchelor’s degreeSupervisory experienceProven track record of professional experiencePreferred Accounting Certification/Qualification or equivalent relevant experience in lieu thereofManagement experiencePosition SummaryUnder the direction and guidance of the Senior Manager, you will be responsible for the management and delivery of RA processes to the agreed timetable and Service Level Agreements. You will ensure Hilton’s Centre of Excellence delivers a seamless, efficient and customer focused experience which maximises on output without compromising the quality of service. The ability to analyse team performance and suggest, manage, and deliver process efficiencies and effectiveness is considered essential.You will support the delivery of change programmes, which will involve maximizing the benefits available to deliver best-in-class centralized accounting services.Key to the success of the role is the:The ability to drive the team with a continuous improvement philosophy, providing proposals and feedback to Senior ManagementThe ability to communicate and influence at all levels, both internally and with external stakeholders, and take the lead in building and maintaining strong business and customer relationships,Project participation skills, managing projects within team and significant contribution to large scale initiatives,Ability to simultaneously manage multiple tasks and deliver to tight deadlines.A strong customer-focused ethosManaging tasks whilst ensuring a robust control environment is maintained.Ability to analyse information quickly to assess accuracy taking a practical approach to resolving any queries.The post holder will drive delivery of Revenue Accounting goals and objectives and tightly manage the team on a day-to-day basis; this will require a meticulous attention to detail, the ability to accurately interpret key business drivers within the Revenue Accounting arena and to take appropriate action where necessary. They will also take ownership of the Revenue Accounting Service Level Agreements (SLA’s) under their remit, assuming responsibility for development, refinement, and ongoing monitoring to ensure that agreed service delivery metrics are met or exceeded.Essential Functions:Under the guidance of team leadership, support the delivery of strategy, goals, key initiatives, and priorities for the function.Support the Senior Manager and provide direction to the team with the goal of ensuring all function tasks are performed in the most efficient and effective way.Support the team with the delivery of process efficiencies, ensuring that cost/FTE benefits are clearly tracked.Develop and maintain effective working relationships with key business stakeholders, including but not limited to Commercial Finance, Hotel Operations and General Managers, escalating any concerns to HAFS leadership as necessary.Provide input to team meetings, huddles, etc. supporting peers in the direction given to the team.Key point of contact for internal and external audit requests ensuring all necessary information is compiled, reviewed, and approved.Carry out and monitor team member performance reviews, providing feedback and supporting development through training, best practice sharing etc.Develop relationships with peers in other COE teams by identifying ways that RA can support their deliverables where possible.Review function processes and make recommendations to establish more efficient ways of performing the function on a global scale.Maintain all controls documentation in line with the organisation SOX compliance deliverables.Keep up to date with UK regulations, statutory requirements, and hotel accounting protocols to ensure Hilton’s compliance.Support the team in understanding and delivering guidance on revenue accounting policy and procedures.Oversee monthly closing activities and month-end reporting deliverables, ensuing delivery within agreed SLAs.Lead delivery of team activities including but not limited to, reconciliation of Conference & Events, Food & Beverage, Cash, VAT, Point of Sale system interfaces and other revenue transactions, motivating team to deliver efficient services, with a customer focused approach, ensuring all SLAs are achieved or exceeded.Where continuous issues arise with a process, propose potential solutions, and implement, upon agreement.Project Lead / Support for Revenue Accounting projects as required.Lead monthly balance sheet reconciliation processes providing direction and support to team with variance resolution, ensuring compliance with relevant accounting standards.Provide guidance and support to the business on operating best practice for revenue related processes.Oversee the efficient compilation and routing of the management packs ensuring the team have delivered accurate & meaningful information to hotel operation leaders.Analytical review and reconciliation of revenue and VAT data, validating the completeness and accuracy of the information to source information, ensuring adherence to applicable controls to mitigate the risk of material error or misstatement.Embrace change, encourage team to adopt a ‘continuous improvement’ approach and challenge the status quo.Explore automation opportunities for routine tasks, to establish more efficient ways of performing the function tasks on a global scale. Represent Revenue Accounting and wider CoE team on key projects.Full timePosting Date: 2026-08-11

A leading hotel management firm in Glasgow is seeking a Hotel General Manager to lead a full-service hotel. This role requires hands-on leadership, accountability for overall hotel performance, and a commitment to exceptional guest experiences.

You will deputise for the Night Manager, perform night audits, health and safety checks, and attend to guest requests with excellent service.

Leading, motivating, and developing departmental managers and wider hotel teams. We’re seeking an experienced Operations Manager to oversee day‑to‑day operations at Dalmeny Park House Hotel, ensuring smooth service, operational efficiency, and excellent guest experiences. Maintaining high stan

The Commercial Hotel in Glasgow is seeking an experienced Bar & Restaurant Manager to oversee guest dining experiences and uphold our renowned service standard.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands and more than 1,500 hotels in operation and under development in 95+ countries. Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keep

Welcome to House of Gods Glasgow , where velvet decadence meets rock n roll glamour. Were not your average hotel, and were not looking for average people. Were on the hunt for a Restaurant Manager, someone with serious front of house credibility, razor sharp standards, and the charisma to lead one of Glasgows most iconic venues from the floor. Youll drive a restaurant that is fast, focused, beautifully theatrical, and built on service, style, and attitude, making sure every guest experience feels as iconic as the room around them. For us, the restaurant is the heartbeat of the house: disciplined, guest-obsessed, commercially sharp , and relentless. The expectation is clear, youll lead service standards, team performance, bookings, guest recovery, floor presence, stock awareness, and daily controls, protecting the reputation of an established Glasgow venue while pushing it forward every day. This isnt your standard restaurant management gig. Its high-energy service, big personalities, sharp systems , killer standards , and an atmosphere that hums with attitude. You are: A natural-born front-of-house leader, calm, confident, organised , and respected . Experienced in high-volume, high-energy restaurants, with a proven track record of driving service standards, guest satisfaction, strong sales, tight controls, and consistent team performance. Confident running the floor, building rotas, coaching teams, managing reservations, handling guest feedback, supporting stock and cost controls, and keeping service tight while the energy stays electric. Cool under pressure and sharp on the details. Obsessed with guest experience , you dont just manage service , you create moments guests remember . Able to inspire , train, and motivate front-of-house teams to deliver world class hospitality with edge . A lover of bold service, big standards , unforgettable guest experiences, and hospitality that bites back. We offer: A space built on energy, excess, and absolute style. Real progression for real people. Full training and leadership support. 20% accommodation discount. Wagestream a financial toolkit that lets you access earned pay when you need it. Tronc scheme, paid monthly. Staff recognition programme. Yearly staff ball. A chance to make your mark in one of Glasgows most distinctive and established House of Gods venues. This isnt just a job. Its a lifestyle. Ready to take the floor, lead the team, and keep Glasgows House of Gods unforgettable ? Apply now and make your mark at House of Gods Glasgow. TPBN1_UKCT

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy. Were searching for a confident Restaurant Manager. This is a great opportunity to join a dynamic and supportive team in one of the UKs most-loved restaurant brands. Benefits & rewards: Competitive Industry pay (based on salary & Tronc) Additionally, all managers receive an element of variable tronc 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training , including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. Access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Manager: To provide friendly, courteous, and professional service at all times to the highest standards, leading by example. To build and maintain an efficient team of employees, driving the team towards the objectives of the business. To develop a learning culture and to ensure that all team members feel valued and rewarded. To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals To ensure all guest requests and queries are responded to promptly and effectively. Analyse Mystery Diner reports and communicate them back to your team, finding ways to improve and learn. About you: You have 2 years experience in this position You have the experience and skills to oversee and support a team of managers, as well as the entire front of house operation. You love to wow guests with exceptional service, and you can cope well under pressure during a busy service. You have excellent English language skills About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. TPBN1_UKCT

Why Join Apex Hotels ? Youll be welcomed into Apex Hotels with genuine warmth as you join us as a Kitchen Manager in Glasgow. From your very first day, youll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - its what brings the spark, the curiosity, and the human touch to every interaction. Role Overview: Apex Hotels are looking for an experienced, standards-driven Kitchen Manager with a strong passion for food! As Kitchen Manager you will have the drive and determination to make a difference and build on the success of this kitchen team. With proven leadership and people management skills, you will be a Chef with passion for delivering very high standards within a kitchen environment. Additionally, you will have excellent communication skills and attention to detail which is a requirement of this role. You will be a self-starter Chef who can lead a team, with a desire to deliver the best service you can. You may have an ambition to progress your career into the Hotel sector, this could be a great opportunity for you to come and join our welcoming and friendly team. As Kitchen Manager, you will be responsible for maximising the performance of the Kitchen to ensure the hotel remains ahead of it's competitive set. Your responsibilities will also include: Being passionate about food, preparing and serving breakfast, lunch and dinner to company standards. Ordering kitchen materials and ingredients based on anticipated demand. Training, supervising and assisting all kitchen staff in the preparation, cooking and presentation of all dishes To ensure that food hygiene regulations are always followed ensuring that the food is rotated on a daily basis to eliminate wastage. Day to day Kitchen administration, including sign off of Daily / Weekly Kitchen Control forms and cleaning checklists To comply with statutory and legal requirements for Hygiene, Health and Safety and other legislation relevant to your role, ensuring that members of the Team are also aware of these requirements in accordance. About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example. To be successful in the role you will : Ensure our guests experience and the food is presented to a high spec You'll be passionate about nurturing and developing your team through development programs and mentoring Great organiser and who can prioritise your workload Previous experience at Sous Chef level is essential. You will have previous managerial experience within a similar role. Experience of working in a 4 or 5 star hotel would be beneficial. You'll work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you'll also receive a competitive rate of pay and a generous range of employee benefits which includes: 35 days holiday Training and development from day one Employee events and celebrations Inhouse company interactive employee communication APP Entry to our state-of-the-art gym and pools Healthy meals to enjoy while you're working. Access to an external Employee Assistance Programme Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date. £200 referral bonus when your friends or family join the team. Following your first successful 3 months, youll also receive Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family. Involvement in our employee recognition schemes Long service recognition Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for employees, friends, and family Spa treatments and product discounts Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, youll shine in your own way, creating joyful moments that lift the everyday. This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. If you are interested, Click Apply . We look forward to hearing from you. TPBN1_UKCT

Assistant Manager- Up to £42,000 OTE (including Tronc) Join the opening team at one of Cambridgeshire's most exciting new hospitality destinations. The Meadow Lark, Trumpington - Opening Late 2026 Following a multi-million-pound refurbishment, The Meadow Lark is set to become one of Cambridgeshire's most exciting premium pubs with rooms, and we're looking for an exceptional Assistant Manager to join our opening leadership team. This is a fantastic opportunity to be part of something special from day one. Working alongside an experienced General Manager and Deputy General Manager, you'll help recruit, develop and inspire the team while delivering outstanding hospitality and creating memorable experiences for every guest. If you're passionate about people, thrive in a fast-paced environment and are ready to take the next step in your hospitality career, we'd love to hear from you. About The Meadow Lark Previously independently owned for over 20 years, The Meadow Lark has been thoughtfully transformed as part of the award-winning Heartwood Collection. Located in the affluent village of Trumpington, just south of Cambridge, this beautiful thatched pub with rooms will offer: A welcoming 84-cover bar A stunning 84-cover restaurant An 80-cover terrace and landscaped garden 19 beautifully designed boutique bedrooms Stylish interiors inspired by Heartwood's signature design This will become a destination venue for the local community and visitors alike. Why Join Heartwood Collection? At Heartwood Collection, we're passionate about creating welcoming pubs and atmospheric brasseries at the heart of their local communities. Whether it's our Heartwood Inns or Brasserie Blanc restaurants inspired by Raymond Blanc, we're united by exceptional hospitality, fresh seasonal food and genuine service. With more than 50 locations and ambitious plans to grow to over 60 sites by 2027, there's never been a better time to join us. Every new opening creates exciting opportunities for career progression, and we're proud to develop our managers from within. Assistant Manager -What You'll Be Doing As Assistant Manager, you'll play a key role in the day-to-day success of the business, supporting the management team to deliver exceptional guest experiences every day. You'll: Lead confident, well-organised shifts that deliver outstanding service Inspire, coach and support the front of house team to be at their very best Lead from the front, setting the standard through your own example Ensure every guest receives warm, genuine hospitality from arrival to departure Support the General Manager and Deputy General Manager in achieving business targets and maintaining excellent operational standards Assist with recruiting, training and developing new team members Conduct engaging pre-shift briefings and motivate the team throughout service Build positive relationships with both front and back of house teams to deliver seamless service Handle guest feedback confidently, resolving issues with professionalism and care Ensure the business operates safely and in line with company procedures and legal requirements Assistant Manager - What We're Looking For We're looking for someone who genuinely loves hospitality and enjoys developing people just as much as delivering exceptional guest experiences. You'll have: Previous supervisory or management experience within a busy hospitality environment A passion for delivering outstanding customer service Excellent leadership and communication skills The confidence to lead busy shifts and motivate a team Strong organisational skills with excellent attention to detail A positive, hands-on approach and willingness to lead by example The ability to remain calm under pressure while maintaining high standards Commercial awareness and a desire to continue developing your management skills Assistant Manager - What We Offer Excellent Reward Package Up to £42,000 OTE (including Tronc*) Competitive salary Instant access to earned pay through EarlyPay Refer a Friend bonus of up to £1,500 Career Development Industry-leading Stepping Stones training and development programme Clear progression opportunities throughout Heartwood Collection Structured leadership development and ongoing coaching Wellbeing & Lifestyle Employee Assistance Programme with Hospitality Action Enhanced maternity and paternity package Cycle to Work Scheme Long Service Recognition Awards A thoughtful birthday gift Food & Discounts 50% discount on food across Heartwood Inns and Brasserie Blanc 20% friends and family food discount Hundreds of retail and lifestyle discounts through Reward Gateway A Place to Grow Your Career This isn't just another Assistant Manager role. Whether your ambition is to become a Deputy General Manager, General Manager or continue developing within one of the UK's fastest-growing hospitality groups, we'll support your career every step of the way through our award-winning Stepping Stones development programme. Many of our General Managers have progressed through the business, and with exciting new openings planned across the country, there has never been a better time to join us. Award-Winning Employer We're proud to be recognised as one of the UK's leading hospitality businesses, including: Sunday Times Best Places to Work 2024 Double winner at the Publican Awards 2024 Three-Star Sustainable Restaurant Association accreditation R200 recognition Plus many more industry awards Join us at the beginning of an exciting new chapter and help create one of Cambridgeshire's most exciting new hospitality destinations. Apply today and become part of The Meadow Lark's opening story. OTE is based on a 48-hour working week. Tronc earnings are estimated using projected site performance and average distributions during the first six months following opening. TPBN1_UKCT

General Manager - Courtyard by Marriott Glasgow SEC The Courtyard by Marriott Glasgow SEC is currently recruiting for a General Manager . Gross salary - competitive Reporting to the Cluster General Manager, your focus is on the operation of the hotel, creating the Courtyard by Marriott experience, adhering to local hotel regulations and overseeing all hotel departments. We are looking for an energetic multitasker who leads from the front to maintain an efficient hotel operation and inspires their team to overdeliver for guests by working hard and having fun. Maintains high standards, has an eye for detail, as well as a sound business understanding. Builds relationships with key partners and welcomes activity into the hotel by bringing the Courtyard brand to life, creating a fun and relaxed environment that makes guests feel at home. Main tasks & responsibilities Responsible for all aspects of the day-to-day hotel operations. Customer service, guest relations and creating positive guest experiences. Recruits and develops a team that delivers excellent service to align with our Courtyard by Marriott core brand values. Ensure a profitable hotel operation in line with company goals. Manage the team effectively and enforce company policies and standards. Actively involved in the day to day tasks of the team. Managing Food & Beverage within the Brand guidelines. Manage hotel room inventory and overseeing the Front Desk to ensure a perfect Courtyard by Marriott stay. Follow all food safety, licensing and health and safety policies to ensure Health and Safety compliance. Promote and support the Courtyard brand and the Marriott Bonvoy loyalty program. Responsible for all aspects of HR processes within the hotel, including payroll. We are looking for: A high energy individual, who leads from the front. Good with people and enjoys chatting with guests. A skilled multi-tasker who can balance hard work with great service. A proactive professional, focused on driving team goals. Clear communicator fluent in English. Useful Experience Must have minimum 2 years hotel management experience Must have property management system (preferably Opera) experience Knowledge of Point of Sale system (Preferably Micros) Knowledge of Food Safety & Licensing laws Knowledge of maintaining brand standards Event management, marketing or social media experience Personal experience of travel and travel industry BENEFITS FOR YOU! A Health Cash Plan covering multiple annual wellness costs Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide Discount on Food & Beverages at Marriott hotels worldwide Pension scheme Twenty eight holidays (annually increasing to max thirty three holidays) a personality assessment can be part of the recruitment process TPBN1_UKCT

General Manager Spanish Restaurant Central Glasgow £45,000 per year + competitive bonus + tips We are looking for an experienced, passionate and energetic General Manager to lead our Spanish restaurant in the heart of Glasgow. This is an exciting opportunity for a natural hospitality leader who knows how to build an engaged, motivated team and create a restaurant culture where both employees and guests feel genuinely valued. The successful candidate will have a real passion for quality food and drinks, exceptional service and all things Spanish. You will take full ownership of the restaurants day-to-day operation, ensuring consistently high standards while driving sales, developing the team and delivering strong commercial results. The role You will be responsible for: Recruiting, developing and inspiring an enthusiastic restaurant team Creating an engaging, positive and high-performing workplace culture Delivering warm, energetic and memorable guest experiences Maintaining exceptional standards of food, drink, service and presentation Driving sales, profitability and business growth Managing labour, stock, costs and operational performance Developing the restaurants Spanish drinks offering, including wines, beers, cocktails and spirits Working closely with the kitchen and senior team to deliver a consistent, authentic experience Building strong relationships with guests, suppliers and the local community Ensuring all licensing, health and safety, and food-safety standards are maintained About you We are looking for someone who: Has significant management experience within a quality, high-volume restaurant or bar Is passionate about building, engaging and retaining great teams Leads from the floor and sets the standard through their own energy and enthusiasm Has a genuine interest in Spanish food, wine, drinks and culture Combines exceptional hospitality with strong commercial awareness Is confident managing budgets, labour costs, stock and financial performance Remains calm, organised and decisive in a busy restaurant environment Takes pride in creating a workplace where people enjoy coming to work Previous experience in a Spanish or Mediterranean restaurant would be advantageous, but genuine passion, leadership ability and the right personality are equally important. The package £45,000 annual salary Competitive performance-related bonus Excellent tips Opportunity to lead and shape a prominent central Glasgow restaurant Genuine scope to develop the team, drinks offering and overall guest experience If you are an ambitious hospitality professional who loves developing people, delivering outstanding service and creating memorable Spanish dining experiences, we would love to hear from you. Please apply with your CV and a short introduction explaining why you would be the right person to lead our restaurant. TPBN1_UKCT

Welcome to The Ivy Asia , where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights. Were searching for a passionate Assistant Restaurant Manager . This is a great opportunity to join a dynamic and supportive team and become part of something special. Benefits & rewards: Competitive Industry pay (based on salary & Tronc) Additionally, all managers receive an element of variable tronc 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training , including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off • Guaranteed! Access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Assistant Restaurant Manager: Show confidence in managing floor operations in a fast-paced, high-volume restaurant. To ensure the efficient flow of service is met during service periods whilst adhering to our service standards. To provide friendly, courteous, and professional service at all times To manage all employees in line with the agreed skills and standards, giving regular feedback and appraisals. Adhere to and uphold all food safety and quality regulations. About you: You have 2 year of experience in this position You love to wow guests with exceptional service You have excellent English language skills You are a real team player You are friendly and professional with plenty of charisma and flair About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. TPBN1_UKCT

We are delighted to be opening Harrys Glasgow later this year! Harrys is where rustic charm meets culinary excellence, set amongst rich, dark wood interiors and inspired by the warmth of traditional Italian hospitality. Our restaurants are a celebration of authentic Italian flavours, exceptional service and memorable guest experiences, creating an atmosphere that captures the timeless elegance and energy of Italy. Were searching for a passionate Bar Manager. This is a great opportunity to join a dynamic and supportive team from the very beginning and in one of the UKs leading restaurant brands. Benefits & rewards: Competitive Industry pay (based on salary & Tronc) Additionally, all managers receive an element of variable tronc 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training , including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. Access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as a Bar Manager: Adhere to all legal requirements regarding weights and measures, licensing laws, health, and safety as well as fire procedures, ensuring these are always adhered to . Welcoming customers, taking drink orders, making recommendations, and serving exquisite drinks that delight our guests. Support the implementation of revenue-generating initiatives and follow budgeted sales targets. Assisted in staff training and liaised with senior management to develop key team members. Guide, coach, and support staff during service to develop teamwork and ensure the standard of service is always exceptional. About you: You have at least 2 years experience in this role You are skilled in preparing cocktails and spirits to high standards You love to wow guests with exceptional service You have excellent English language skills You are friendly and professional with plenty of charisma and flair About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. TPBN1_UKCT

Deputy General Manager- Up to £44,000 OTE (including Tronc) Be part of something special from day one. The Meadow Lark, Trumpington - Opening Late 2026 Following a multi-million-pound refurbishment, The Meadow Lark is set to become one of Cambridgeshire's most exciting premium pub-with-rooms destinations, and we're looking for an exceptional Deputy General Manager to help bring it to life. Working alongside an experienced General Manager, you'll play a key role in building the team, shaping the culture and delivering an outstanding guest experience from the very first day. From recruiting and developing your team to establishing exceptional operational standards, you'll help create a pub that quickly becomes the heart of its local community. About The Meadow Lark Previously independently owned for over 20 years, The Meadow Lark has been thoughtfully reimagined as part of the award-winning Heartwood Collection. Located in the affluent village of Trumpington, just south of Cambridge, this stunning thatched pub with rooms will feature, a welcoming bar with 84 covers, an elegant 84-cover dining room, an 80-cover terrace and landscaped garden, 19 beautifully designed boutique bedrooms, and stylish interiors showcasing Heartwood's signature design This is a rare opportunity to join the opening leadership team of a landmark hospitality destination. Why Join Heartwood Collection? At Heartwood Collection, we're passionate about creating welcoming pubs and atmospheric brasseries at the heart of their local communities. Whether it's our Heartwood Inns or Brasserie Blanc restaurants inspired by Raymond Blanc, we're united by exceptional hospitality, fresh seasonal food and genuinely warm service. With over 50 locations and ambitious plans to grow to more than 60 sites by 2027, there's never been a better time to join us. Our continued growth creates genuine opportunities for ambitious managers looking to develop their careers. Deputy General manager - What You'll Be Doing As Deputy General Manager, you'll be instrumental in supporting the successful launch and ongoing operation of The Meadow Lark. You'll: Support and inspire a large, engaged team to deliver exceptional guest experiences Lead by example, creating a positive and motivating working environment Work alongside the General Manager to deliver outstanding commercial performance Help recruit, onboard and develop a high-performing team Maintain exceptional standards across food, drink, service and accommodation Drive guest satisfaction, team engagement and operational excellence Support the delivery of budgets, KPIs and business growth Take ownership of the business in the General Manager's absence Deputy General Manager - What We're Looking For We're looking for an experienced hospitality lmanager who thrives in premium, high-volume environments. You'll have: Previous management experience within a premium hospitality business Outstanding leadership skills with a passion for coaching and developing people Experience managing busy operations and large teams Strong commercial awareness and confidence in managing budgets and KPIs A genuine passion for delivering memorable guest experiences A hands-on approach with the confidence to lead from the front Energy, warmth and the ability to build strong relationships with both guests and colleagues Deputy General Manager - What We Offer Excellent Reward Package Up to £44,000 OTE (including Tronc*) Competitive basic salary Earned wage access through Early Pay Refer a Friend bonus of up to £15000 Career Development I ndustry-leading Stepping Stones development programme Clear progression opportunities across our growing collection Ongoing leadership development and career coaching Wellbeing & Lifestyle Employee Assistance Programme in partnership with Hospitality Action Enhanced maternity and paternity package Cycle to Work Scheme A thoughtful birthday gift Long Service Recognition Awards Food & Discounts 50% discount on food across Heartwood Inns and Brasserie Blanc 20% friends and family food discount Hundreds of retail and lifestyle discounts through Reward Gateway A Place to Build Your Career If you're looking for more than just your next job, this could be the perfect opportunity. Whether your ambition is to become a General Manager or continue progressing within one of the UK's fastest-growing hospitality groups, we'll support your development every step of the way through our award-winning Stepping Stones programme. Award-Winning Employer We're proud to be recognised as one of the UK's leading hospitality businesses, including: Sunday Times Best Places to Work 2024 Double winner at the Publican Awards 2024 Three-Star Sustainable Restaurant Association accreditation R200 recognition Plus many more industry awards Join us at the beginning of an exciting new chapter and help create one of Cambridgeshire's most exciting hospitality destinations. Apply today and become part of The Meadow Lark's opening story. OTE is based on a 48-hour working week. Tronc earnings are estimated using projected site performance and average distributions durin TPBN1_UKCT

voco Grand Central Hotel and Kimpton Blythswood Square Hotel are looking for a Cluster Maintenance Manager to support our iconic Glasgow hotels! At voco Grand Central Glasgow and Kimpton Blythswood Square Hotel , we know that exceptional guest experiences rely on exceptional facilities. Behind every memorable stay is a safe, compliant and well-maintained environment, supported by a team that takes pride in getting the details right. We are looking for an experienced, organised and proactive Cluster Maintenance Manager to join our team on a full-time, permanent basis , working 40 hours per week, five days out of seven , including weekends and bank holidays in line with the operational needs of the business. Reporting to the Director of Facilities , this hands-on leadership role will oversee the engineering and maintenance operations across both hotels. You will lead and develop our engineering teams, creating a culture of safety, accountability and continuous improvement, whilst ensuring our hotels remain fully compliant, operationally efficient and maintained to the highest standards. Working closely with the wider hotel leadership team, you will take ownership of statutory compliance, planned preventative maintenance programmes, contractor management, capital projects and engineering best practice, ensuring both hotels continue to deliver exceptional experience for our guests and colleagues. What you'll be doing As our Cluster Maintenance Manager, you will: Lead the delivery of planned preventative maintenance (PPM) programmes across both hotels, ensuring all engineering systems and equipment are maintained to the highest standard. Ensure statutory compliance across all engineering and building services, maintaining accurate, audit-ready records and ensuring all legal obligations are met. Conduct regular technical, health and safety and security inspections, identifying risks and implementing effective corrective actions. Lead and support the engineering teams, creating a positive culture focused on safety, accountability, service excellence and continuous improvement. Manage external contractors, consultants and specialist service providers, ensuring work is completed safely, efficiently and in line with agreed standards. Support the delivery of refurbishment projects, capital investment programmes and wider hotel improvement initiatives. Drive energy, water and waste reduction strategies through effective use of the Building Management System (BMS), supporting both hotels in achieving their sustainability objectives. Ensure compliance with Approved Codes of Practice (ACOPs), company policies, brand standards and safe systems of work. Provide technical advice and engineering expertise to hotel leadership teams, project managers and external stakeholders to support operational decision making and future developments. Continuously identify opportunities to improve building performance, operational efficiency and the guest experience. What we're looking for Essential Recognised qualification or certification in Engineering, Building Services or a related technical discipline. A minimum of five years' experience in an Engineering or Facilities leadership role within a luxury hotel, hospitality or similarly complex customer-focused environment. Proven experience managing planned preventative maintenance programmes, statutory compliance and building services. Strong knowledge of Health & Safety legislation, risk management and Approved Codes of Practice (ACOPs). Experience managing contractors, specialist service providers and multiple stakeholder relationships. Demonstrable experience leading and developing engineering or maintenance teams. Strong project management experience, delivering projects safely, on time and within budget. Experience of operating and managing Building Management Systems (BMS) . Excellent IT skills, including Microsoft Office applications. Strong organisational, communication and problem-solving skills, with the ability to prioritise multiple operational demands. Desirable Previous experience within a hotel or hospitality environment. Level 3 Health & Safety qualification. NEBOSH or IOSH qualification. Experience supporting multi-site or cluster engineering operations. Experience working with hotel owners, asset managers or branded hotel environments. Why join us? Joining our cluster means becoming part of two of Glasgow's most iconic hotels. At voco Grand Central Glasgow , you'll be part of a hotel with over 140 years of history, renowned for its vibrant atmosphere, award-winning Champagne Central Bar and Scotland's largest hotel ballroom. At Kimpton Blythswood Square Hotel , you'll work within one of Scotland's leading luxury hotels, where authentic hospitality, exceptional service and attention to detail are at the heart of everything we do. In return, we offer: A Competitive salary £42,000 - £45,500 depending on experience plus great IHG perks! 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days?(Pro Rated)? Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. We provide every employee company sick pay and life insurance. Free meals on duty Professional career development with our IHG Leadership programs Fantastic employee discounts across IHG hotels, restaurants & experiences worldwide, enhanced family-friendly benefits and access to discounts at over 15,000 retailers. £5 per day city centre parking at NCP Oswald Street. 50% discount in Champagne Central at voco Grand Central and iasg Restaurant at Kimpton Blythswood Square. 30% discount at Blythswood Spa. Employee Assistance Programme. Above all, you'll join a team that believes in Show We Care, Work Better Together, Aim Higher and Continuous Improvement , while always encouraging our colleagues to Take Ownership and Do the Right Thing . Ready to make an impact? If you're passionate about compliance, operational excellence and developing high-performing maintenance teams, we'd love to hear from you. You must meet the legal requirements to work in the UK. Apply today and help shape the future of our maintenance department across voco Grand Central Glasgow and Kimpton Blythswood Square Hotel. IHG has been recognised as a Best Employer 2025 in the UK by Mercer. As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. TPBN1_UKCT

Customer Service or Claims handling experience is desired.

We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies of

The job involve cleaning windows using the water fed pole method and also gutter cleaning and repairs using the skyvac gutter cleaning vacuum.No experience required, full training will be given.There will also be added bonuses for certain jobs once fully trained.Some level of fitness is required as

Up to 7% matched pension contributions after three months of service Established car share commuting scheme If you want to become a career contender, theres plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues! What are the requirements? You dont need

Genuine compassion and respect for others (kindness goes a long way!) ? Strong communication and listening skills ? A positive, can-do attitude ? Reliability and a caring, supportive nature ? The right to work in the UK ? If youre kind-hearted, dependable, and ready to make every day a little bright

As a Freezer Warehouse Operative, youll be part of a specialist team working in a high-performing freezer environment at temperatures as low as -25C.Your safety and comfort come first, and we provide full thermal protective gear to keep you warm throughout your shift.If you enjoy an active role, lik

What you'll do: Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed Work with your team to keep the store running smoothly Work hands-on on the shop floor and tills, and contribute to daily operations to create a grea

Reporting to the Operations Manager and working in a small team this is a fantastic opportunity to join a well-established company.

FTE - An excellent range of services available via our business partner Simply Health to encourage healthy and motivated workforce after completion of 1 year service. Facility & Services we offer are Palliative Care, Respite Care, Convalescent Care, Alzheimers Care, Cancer Care, Stroke, Bipolar/Mani

You will also support laundry services, helping to ensure personal belongings are handled with care and returned correctly.

Our client is currently recruting experienced warehouse operartives to join their busy operation in Taunton.Monday to Friday) Dutes include loading / unloading.Stacking goods on to pallets along with general warehouse duties.There will be some heavy lifting involved and the goods can weigh upto 20kg

This luxurious, private care facility is situated in the affluent suburb of Glasgow.The care home offers elegant accommodation for up to 80-residents along with outstanding Residential, Dementia, Nursing & Respite care.Senior Care Assistant Contract.Contracted to 44 hours per week Paid PVG, pension,

The Potteries care home is located in the suburb of Broadstone, just a few miles from the centre of the beautiful seaside town of Poole.The care home is a short bus ride into Poole town centre and its many shops, cafes and beaches.The Potteries, which opened in October 2013, is a purpose-built care

You will be working for a superb manager and a great organisation who put the needs of the residents and its staff first, whose person-centred approach to care relies on the dedication and passion of our employees, who we expect to go the extra mile to improve the home experience and generate a rela

Role Overview As Housekeeping Assistant, you will play a key role in maintaining a clean, safe and welcoming environment while also supporting laundry services.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

Warehouse Support Pick, check and prepare customer orders for dispatch accurately and to schedule Assist with booking in, unloading and checking incoming deliveries Replenish stock and assist with regular stock takes as directed by the Operations Manager Maintain warehouse tidiness, cleanliness and

Please note that this position is a full-time role only, and part-time hours are not available.If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.Maybe you’ve worked in retail, or hospitality before.You know how to deal with customers but you’

Our ‘right shore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Job title: Customer Service AdvisorLocation</stro

A renowned automotive service provider in Glasgow is seeking a Service Advisor to join their supportive Aftersales team. This role involves booking services, advising on warranty coverage, and ensuring top-notch customer interactions. Ideal candidates should possess strong communication skills and a

You will handle repairs enquiries, raise works orders with accurate priorities, and coordinate appointments with tenants, officers and contractors to keep service levels high. You will contribute to processing day-to-day repairs tasks, manage invoices, and monitor property condition while delivering

You will book MOTs and services, advise on warranties, and coordinate with Aftersales to schedule work while delivering a high standard of customer service in a busy dealership environment. Glasgow Audi, part of Lookers, is recruiting an experienced Service Advisor to join the Aftersales Team on sit

You will work as part of a team to keep the store clean and well-presented, while assisting with shopfloor duties, stock, and occasional restaurant service tasks.

You will deliver a fantastic service experience for customers in service and vehicle repair, liaising with workshop teams and handling all associated admin tasks with care. Arnold Clark Group is recruiting a Service Advisor for our Linwood branch.

The role requires serving food and beverages with kindness and professionalism, ensuring guests’ needs are met efficiently. Ideal candidates will have experience in food service and a passion for working within a team.

NHS Greater Glasgow and Clyde is seeking a Band 4 assistant practitioner with an interest in Orthopaedics to join an established team.You will support the occupational therapy and physiotherapy staff and carry your own patient caseload in a ward setting, with supervision provided.This permanent, par

A leading automotive retailer in Glasgow is seeking an experienced Service Advisor to provide exceptional customer service and promote aftersales solutions. The role involves managing customer interactions, upselling services based on vehicle checks, and ensuring operational efficiency.

The position will best suit a proactive and enthusiastic individual with a passion for providing excellent customer service. Our receptionists should make a positive impression and make clients feel confident in our service as a whole and helps to put them at ease if they are worried or apprehensive

Lookers Limited is seeking an experienced Service Advisor to join Glasgow Audi's Aftersales Team. In this permanent full-time role, you will be pivotal in delivering exceptional customer service, managing bookings, and advising customers about their vehicle needs.