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\n Job Location (Short): Hounslow, HNS, GBR, TW6 3UA Who we are\n Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines, institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visitwww.sats.com.sg The Role\n We are seeking an experienced and strategic Vice President, Legal, EMEA to lead and manage our legal and compliance function in Europe, Middle East and Africa (EMEA). This role requires a seasoned legal professional with 15–20 years of practice experience, strong leadership capabilities, and the ability to operate effectively in a matrixed, global environment. The successful candidate will oversee a disparate team of lawyers, ensuring alignment with corporate objectives while maintaining the highest standards of legal compliance and governance. \n The Vice President, Legal, EMEA will play a pivotal role in shaping and executing the organisation’s legal strategy in the named regions, ensuring alignment with overall business objectives and global policies. This position requires a proactive and collaborative counsellor, adept at navigating cross-border legal complexities, managing enterprise risks (such as sanctions risks, bribery risks, data protection matters), fostering stakeholder relationships, and delivering pragmatic solutions in a fast-paced environment. The ideal candidate will demonstrate strong business acumen, possess a business partnering mindset, equipped with strong communication skills, and is naturally committed to upholding the highest ethical standards. \n The Vice President, Legal, EMEA is a member of the global law leadership team and will be expected to operate in the SATS Group as a global enterprise leader. S/he will be expected and depended upon to work cross-functionally, cross-regionally and cross-culturally and manage legal risks strategically. Success will therefore require this candidate to be a team player, a role model and a thought leader in driving organisational ambitions and plans. This role reports directly to the Chief Corporate Officer who is based in Singapore. Some travel will be expected in the initial onboarding period. Key Responsibilities\n Leadership & Management \n \n • Lead, mentor, and develop a geographically dispersed team of legal professionals.\n, • Foster a collaborative and high-performance culture within the legal team.\n \n Strategic Legal Advisory \n \n • Provide expert legal counsel to senior leadership on complex corporate, commercial, compliance and regulatory matters.\n, • Support strategic initiatives, transactions, and risk management across multiple jurisdictions.\n \n Governance & Compliance \n \n • Ensure compliance with applicable laws, regulations, and internal policies. Possess a keen understanding of sanctions and data protection laws, as well as familiarity with anti-bribery and EU FSR laws.\n, • Oversee corporate governance frameworks and advise on regulatory developments impacting the business.\n \n Stakeholder Engagement \n \n • Partner with cross-functional teams in a matrixed environment to deliver pragmatic legal solutions.\n, • Act as a trusted advisor to business leaders, balancing legal risk with commercial objectives.\n Job Requirements\n Educational Qualifications: \n \n • Law degree from arecognized and reputable university.\n, • Admission to practice law in a relevant jurisdiction.\n, • Ongoing commitment to training and professional development\n \n Relevant Skills and Experience: \n \n • 15–20 years of legal practice, including significant in-house experience at a leadership level.\n, • Proven track record in managing complex legal issues across multiple jurisdictions.\n, • Experience in leading and developing diverse legal teams.\n PERSONAL CHARACTERISTICS & BEHAVIOURS:\n \n, • Team Player:Collaborative and able to build strong relationships across functions and geographies.\n, • Adaptable & Resilient:Comfortable navigating ambiguity and change in a dynamic business environment.\n, • Strategic Thinker:Ability to align legal strategy with business objectives.\n, • Leadership:Skilled in managing and motivating a dispersed team in a matrixed organization.\n, • Communication:Exceptional ability to convey complex legal concepts clearly and persuasively.\n Core Values\n We have 5 core People Values at SATS. \n Safety:Safety – its ingrained in our DNA \n Customer Focus:Every smile is a win for us \n Respect:We strive to listen, understand and respect. \n Excellence:Excellence isn’t just a goal, it’s the SATS way. \n Teamwork:We don’t just collaborate. We amplify each other’s strengths. \n #J-18808-Ljbffr

Location: 6-8 Penrhyn Rd, Kingston upon Thames KT1 2BB, UKSalary: 58,461 - 67,575 per yearEmployment: Full timeCategory: FinancePosted: 2026-07-23Valid to: 2026-08-21Apply: https://kingston-sutton-jobs.tal.net/vx/mobile-0/appcentre-king/brand-7/spa-1/candidate/so/pm/1/pl/4/opp/4301-Financial-Reporting-Manager/en-GBEmployer: Royal Borough of Kingston Upon ThamesAbout the BoroughJoining us, you get to work for not just one high performing London Borough, but two.Sutton and Kingston councils have a number of shared services serving both authorities, with some teams and roles more focussed on one Council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Sutton and Kingston offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver.There are some really exciting things happening in both Sutton and Kingston. We are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. We are undertaking the largest housing regeneration programme ever delivered in Kingston, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact.You should choose Sutton and Kingston if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do.Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan “Ambitious for Sutton”, that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government.Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushy Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan “Greener, Fairer, Safer, Together”, that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London.About the Service and TeamThe Financial Reporting & Control team covers financial reporting, systems, control and tax, as part of the Finance Shared Service for London Borough of Sutton and Royal Borough of Kingston Upon Thames. This includes producing the annual statement of accounts which are up to date and on time for both boroughs.The Shared Finance Service ambition is to add value and inspire success and this role is part of the Shared Finance Service (SFS) collectively responsible for delivering SFS activities to realise this ambition. About the Role and Our Ideal CandidateAs our Financial Reporting Manager, you will hold a senior leadership position within the Shared Finance Service (SFS). While the SFS supports both the Royal Borough of Kingston and the London Borough of Sutton, you will join a peer-led model where two Financial Reporting Managers work in close partnership. In this structure, each manager takes lead responsibility for the financial integrity and statutory accounts of one of the two authorities.Reporting to the Head of Financial Reporting & Control, your primary focus will be leading the annual closing process and the production of the Statement of Accounts for your assigned Council. You will provide high-level technical expertise in areas such as the balance sheet, grants and collection fund. You will act as a key advisor to the S151 officer and Assistant Director, ensuring that the Council’s financial health is reported with precision, clarity, and strategic insight.Our Ideal CandidateWe are looking for a CCAB (or equivalent) qualified professional with a deep technical understanding of Local Authority accounting, who thrives in a collaborative, high-performing environment. You should bring:Financial Reporting Expertise: Extensive experience in closing the accounts of a large Local Authority and a deep understanding of the CIPFA Code and statutory reporting frameworks.Collaborative Leadership: The ability to work seamlessly with your peer manager to align accounting practices across the shared service while providing mutual support during peak periods.People Development: A passion for line managing, coaching, and mentoring staff, helping us fulfill our ambition to "grow our own talent" within the finance profession.Strategic Communication: The capability to interpret complex legislation and translate it into clear, professional advice for Committee Reports and senior decision-makers.Integrity and Stewardship: A strong commitment to maintaining robust financial governance and protecting the integrity of the public purse.Our Offer to YouAs an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade Enhanced Maternity, paternity, shared parental, adoption and dependents leaveTwo volunteering days per yearFlexible Working - Smarter Working Scheme (dependent on the role) Adjustable and agile working arrangements using Google ChromebooksLearning and development portal offering a range of coursesDiscounts on a range of local shops, restaurants, gyms and leisure centresInterest free season ticket loansLocal Government Pension SchemeBicycle loan facilities and cycle to work schemeZip car schemeConfidential health & wellbeing and counselling supportApplication ProcessApply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values. Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.Additional InformationWe are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups.To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

Salary: Competitive Hours: Monday-Friday, 08.30-17.00 Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future? At Grundon, we are on the lookout for a dynamic, passionate, and driven individual Resource & Recycling Officer to join our Contract Management team based at Heathrow Airport. This is more than just a job, it's an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations. Reporting into the Commercial Manager you will play a key role in driving our mission forward by delivering a Total Waste Management solution across Heathrow Airport by promoting effective waste segregation, providing training and engagement to on-site staff, and driving improvements in recycling performance. The role supports Heathrow's sustainability objectives by encouraging waste reduction, increasing recycling, and ensuring waste is managed in line with the waste hierarchy. What will you do Support the Commercial Manager in delivering the Heathrow Airport contract, ensuring service performance meets agreed KPIs, SLAs, and customer expectations. Build and maintain strong working relationships with Heathrow Airport stakeholders, including facilities management teams, cleaning contractors, retailers, and operational teams. Promote best practice in waste management by delivering training, presentations, waste awareness sessions, facility tours, and waste audits. Encourage correct waste segregation and recycling practices through regular engagement with site users, providing guidance and addressing non-compliance where required. Monitor waste and recycling operations across the site, identifying opportunities to improve efficiency, increase recycling performance, and enhance service delivery. Carry out inspections of waste storage areas, compactors, and internal and external waste containers, ensuring services comply with legislation, contractual requirements, and operational standards. Produce accurate reports, performance data, and audit findings, highlighting trends, non-conformances, and recommendations for continuous improvement. Work closely with the Transport Manager, Contract Supervisors, and operational teams to maintain service standards, resolve day-to-day issues, and identify opportunities for service development. Respond promptly to customer enquiries and operational issues, ensuring they are managed professionally and effectively. Assist with waste composition analysis and other hands-on operational activities to support service improvements. Maintain a good understanding of waste legislation, industry best practice, and Grundon's services to Drive airside vehicles when required (full training provided). Support operational requirements by moving waste and recycling materials and carrying out minor repairs to waste containers, including replacing wheels, lids, and signage where necessary. Why you will like working here: A supportive, inclusive, and fun team culture. Designed to empower you to work where and how you thrive, balancing productivity with lifestyle. Opportunities for career growth and development. Competitive salary and great benefits. A company that values your voice and ideas. About You At least 2 years' experience in the waste, recycling, sustainability, or a related sector is desirable. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, with experience using databases and business systems. Strong analytical, problem-solving, and report-writing skills, with excellent attention to detail. Confident communicator and presenter with excellent written and verbal communication skills. Customer-focused, approachable, and adaptable, with the ability to manage competing priorities effectively. Able to work effectively both as part of a collaborative team and independently, using initiative to achieve objectives. Ability to obtain and maintain an airside security pass to work at Heathrow Airport (subject to successful security clearance). Full UK driving license About Grundon? Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment. Why Grundon? At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names. TPBN1_UKTJ

We dont just believe in better. We make it happen. Better content. Better products. And better careers.? Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Team Overview: Sky Data are responsible for a variety of enterprise technologies and people that are integral to Sky's Information Systems. We lead the way in many areas of technology, from delivering daily business critical corporate reports, to providing an elite data science and analytics platform for hundreds of users providing key insights on Skys customers, products and viewing content. Delivering solutions for new products and initiatives is what we do, every single day. We then support these solutions for their lifetime in Sky, to an impeccably high standard 24 hours a day 365 days of the year. As an IT Audit Manager, you would be joining a dynamic, highly motivated technology team. What you'll do: Manage all Internal and External audit work performed across Sky Data ensuring that all queries raised are addressed and evidence requested is provided in a timely manner? Track all audit findings raised and ensure that updates and evidence is provided to the relevant auditors until the findings have been closed? Carry out control activity on a weekly basis and raising any issues required as a result of this work Conduct assurance review work independently to standards within Sky? Advise on the implementation of appropriate IT General Controls across Sky Data? Advise on appropriate controls to be implemented for key spreadsheets used across Sky Data? Advise on appropriate controls to be implemented to satisfy IPE requirements? Identify risks across Sky Data and advise on the appropriate risk management measures that should be implemented? Lead functional teams or projects and provide guidance to resolve data assurance issues as required? What you'll bring: Experience in IT Audits - Extensive experience in managing IT Audits, technology and operational Risks, Controls, and Technology Assurance activities; including a proven track record of designing, implementing, testing and monitoring control environments and driving practical improvements / mitigation strategies. Technical Expertise ? Relevant Audit or Assurance qualification (e.g. CISA, ACA). Working knowledge of Sarbanes-Oxley (SOX), Senior Accounting Officer (SAO), Payment Card Industry (PCI), data & information governance, and awareness of relevant UK / EU regulatory?and compliance requirements Project management - Ability to manage audits or process improvements end-to-end, proactively identifying control weaknesses or risks along the way and embedding lessons learned into future workstreams. Independent Operator - Excellent critical thinking and problem-solving skills, combined with the ability to exercise sound professional judgement in a fast-paced environment. Proven ability to prioritise workloads, manage competing deadlines, whilst maintaining high quality outputs and strong attention to detail. Relationship Builder? Excellent stakeholder management, influencing, negotiation and communication skills, with the ability to engage effectively at all levels of the organisation. Governance and Senior Reporting Experience preparing clear, evidence-based updates for senior stakeholders or audit/risk meetings, with the ability to summarise complex issues, highlight key risks and clearly articulate ownership, progress, blockers and next steps. Team leadership? Experience managing, coaching and developing team members, with the ability to set direction, clarify priorities, review the quality of outputs and provide constructive feedback. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks . Heres a taster:? Free Sky NOW package Pension package? with up to 9% employer contribution Private healthcare?with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect? Sharesave and Tech schemes A range of Sky VIP rewards and experiences? How youll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, theres plenty of space to see your big ideas come to life. Here youll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, theres free onsite parking available for cars, motorbikes and bicycles. Who we are Were Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means youll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can.? Just so you know: if your application is successful, well ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media. TPBN1_UKTJ

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Your new company Hays are pleased to have partnered with the London Borough of Ealing to recruit a Career Grade Senior Planning Officer to join the team.The London Borough of Ealing celebrated ranking Platinum by the Planning Magazine for the decision-making service, putting them in the top 12 Authorities across the country in 2024. The council's platinum rating means it performed on average between 33-35% above the national quality threshold, meaning it was rated as the top London borough and placing it amongst the top performers in the country. The Planning team is a very stable department with the entire service being permanently employed by the Council, meaning the team acts well together to deliver a quality level of service to applicants. We are looking for a senior planning officer to provide a dedicated planning resource for the Councils response to the Heathrow Development Consent Order programme and related Heathrow expansion work. The planning officer will lead on coordinating the Council's planning response, working across development management, Planning policy and wider council services, whilst managing engagement with Heathrow Airport Limited, statutory consultees and other stakeholders. This a high-profile role requiring strong planning judgement, stakeholder management, and project coordination skills, with responsibility for ensuring that the Council is effectively represented throughout the DCO process and that opportunities for mitigation, infrastructure investment and wider community benefits are identified and secured where possible. Your new role We are seeking an experienced and highly motivated planning professional to lead the Council's response to the Heathrow Development Consent Order programme - one of the most significant infrastructure planning projects affecting the borough.This is a high-profile opportunity to play a central role in shaping the Council's engagement with a nationally significant infrastructure project. The postholder will provide specialist planning expertise, coordinate technical input across council services, and manage engagement with Heathrow Airport Limited, statutory consultees and other key stakeholders. The successful candidate will help ensure that the Council is well positioned throughout the DCO examination and implementation process, including the preparation of evidence, submissions and negotiations within fixed statutory timescales. The role will be critical in protecting the Council's interests and securing the best possible outcomes for local communities, including in relation to environmental impacts, transport, regeneration, housing, employment, place-shaping, infrastructure improvements and mitigation measures. Working across Development Management, Planning Policy and wider council services, the postholder will coordinate complex technical responses, manage programme deadlines, support negotiations and help identify opportunities for funding, infrastructure improvements and community mitigation associated with the Heathrow DCO programme. This is a role for someone who can operate confidently in a complex, fast-moving and politically sensitive environment. The successful candidate will need strong planning judgement, excellent stakeholder management skills and the ability to work collaboratively across disciplines while maintaining focus on statutory deadlines and strategic outcomes. For the right candidate, this is an opportunity to make a tangible contribution to the Council's response to a nationally significant infrastructure project and to help influence outcomes that will affect residents, businesses and places across the borough. What you'll need to succeed You will be qualified with a degree accredited by the RTPI or RICS in Town and Country Planning or equivalent. You will need to have experience in Development Management, including assessing planning applications across both residential and commercial areas. You must be confident writing appeal statements and providing practical advice on development proposals, being able to explain complex planning issues to a range of stakeholders. You will need to demonstrate a passion for creating sustainable and vibrant spaces that benefit the wider community. What you'll get in return The service offers flexible hybrid working with one core day in the office and flexible working around that. The salary banding has recently been benchmarked and now ranges from £40000 to £48000 plus public sector pension and holiday days. The Principals and Team Leaders in the service were all promoted internally, so career progression is high on the agenda within the Borough, and they pride themselves on developing staff. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Ben Styles in London, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week £245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlinesKey Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We're looking for a Senior Bids & Proposals Officer to join our Training team, where you'll lead and coordinate bids and proposals for UK Ministry of Defence (MoD) training programmes. This is a varied role that combines project coordination, stakeholder management and proposal development, ensuring bids are delivered accurately, on time and within budget. Based in Yeovil, this is a long term temporary contract. You'll become the main point of contact for Training bids and proposals, working closely with internal teams and external stakeholders to produce high-quality, compliant submissions. What you'll be doing: Leading and coordinating all bid and proposal activities within the Training department for allocated UK MoD opportunities. Acting as the main point of contact for Training bids and proposals. Coordinating information from different departments to produce accurate and compliant bid responses. Ensuring proposals meet the relevant MoD requirements, including QDC, SSCR and QSC regulations where applicable. Supporting the design and development of bespoke training solutions that meet customer requirements. Analysing customer training needs to help define the most appropriate training solutions for both flight and maintenance crews. Working with colleagues across the business, including the International Government Business Unit (IGBU) Bids Team and external organisations where required. Monitoring progress to ensure bid activities are completed on time and within budget. Identifying and recording risks as part of each proposal. Providing support and guidance to other areas of the Training department on bid-related activities. Helping deliver a high-quality service that meets the needs of customers, stakeholders and the wider business. Following company health, safety and environmental procedures at all times.What we're looking for: A good understanding of the Defence Systems Approach to Training (DSAT) and modern training systems. Knowledge of MoD Qualifying Defence Contracts (QDC), Single Source Contract Regulations (SSCR) and Qualifying Sub-Contractor (QSC) requirements. Strong organisational skills with the ability to coordinate multiple activities and meet deadlines. Excellent communication, relationship-building and negotiation skills. Confident using Microsoft Office, including Word, Excel and presentation software. Experience of financial and business planning, including budgets and programme costs. The ability to influence and coordinate teams, even where you have no direct management responsibility. A proactive approach with a focus on continuous improvement. A good understanding of company procedures, systems and ways of working. Experience within the helicopter industry or a military helicopter environment would be advantageous

Job Title: Technical Repairs Support Officer Location: Ealing, West London, W5 2HL - Full Time Office Based Hourly rate: £22.02 PAYE / £28.71 Umbrella Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 9am-5pm, 35 hours ASAP Start About the Role We are seeking an experienced Technical Repairs Support Officer to provide a technically informed and customer-focused service for residents reporting housing repairs. You will use your repairs diagnostic knowledge to accurately identify issues, raise and allocate repair jobs, liaise with contractors, and ensure repairs are progressed efficiently from initial contact through to completion. This is a fantastic opportunity for someone with a background in social housing repairs and contact centre operations, who can combine excellent customer service skills with strong technical knowledge. Key Responsibilities Diagnose and assess housing repair issues through effective questioning and technical knowledge. Raise, record and allocate repair jobs to the appropriate contractors or technical teams. Monitor repair progress and support the management of work in progress. Manage and reconcile variation orders and maintain accurate records. Communicate clearly with residents, providing updates and explanations throughout the repair process. Support complaint resolution and deliver excellent customer service. Work collaboratively with surveyors, contractors and internal stakeholders to achieve positive outcomes for residents. Essential Skills & Experience ✅ Contact Centre experience ✅ Social Housing Repairs Diagnostics experience ✅ Strong customer service and communication skills ✅ Experience diagnosing repairs and allocating works orders ✅ Ability to explain technical information in a clear and accessible way ✅ Strong problem-solving skills and attention to detail ✅ Experience using housing management, repairs or telephony systems ✅ Ability to manage multiple priorities in a fast-paced environment What We're Looking For The ideal candidate will have previous experience within a social housing repairs environment and be confident handling resident enquiries, diagnosing repair issues, Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

DetailsInformation ClientLocal Authority in Hounslow Job TitleTransport Projects Officer Pay Rate£21.41 per hour PAYE / £28.36 per hour Umbrella Hours36 hours per week, Monday to Friday Contract DurationInitial 6-month contract LocationHybrid Working - 3 days per week office-based at Hounslow House Job Requirements Lead and deliver transport projects from development through implementation and evaluation. Manage sustainable transport, public realm, EV charging, wayfinding and accessibility projects. Manage projects up to £250,000 and oversee portfolios up to £500,000. Ensure projects are delivered on time, within budget and to agreed standards. Maintain project, financial, procurement and audit records. Produce reports, presentations, monitoring data and project evaluations. Build relationships with TfL, schools, businesses, councillors and community groups. Identify funding opportunities and prepare grant applications up to £250,000. Draft committee reports and present to senior stakeholders and elected members. Monitor project outcomes, analyse data and measure success of transport initiatives. Experience Required Experience managing transport, public realm or travel demand management projects. Experience delivering projects in an urban environment. Experience managing complex projects with significant budgets (circa £250,000). Knowledge of sustainable transport and active travel initiatives. Experience preparing reports and briefings for senior decision-makers. Strong stakeholder management and partnership working skills. Excellent written and verbal communication skills. Experience with project monitoring, evaluation and data analysis. Ability to secure external funding through bid applications. Local authority or public sector experience highly desirable Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

School Welfare Officer Ealing, West London Start Date: September 2026 ⏳ Temp to Permanent Opportunity We are seeking a dedicated and compassionate School Welfare Officer to join a welcoming and inclusive school in Ealing, West London from September. This is an excellent opportunity for an experienced welfare professional looking for a temp-to-permanent position within a supportive school environment. As the School Welfare Officer, you will play a vital role in supporting the health, wellbeing and welfare of pupils, ensuring they receive appropriate care throughout the school day. Key Responsibilities Provide first aid treatment and care for pupils, staff and visitors. Manage and maintain medical records and accident reports. Administer medication in line with school policies. Monitor pupils with medical conditions and liaise with parents, carers and external agencies where required. Support attendance and pupil wellbeing initiatives. Maintain medical supplies and ensure first aid equipment is fully stocked. Promote safeguarding, health and wellbeing across the school community. Provide a calm, caring and professional presence for pupils requiring support.Requirements Current First Aid at Work qualification (essential). Previous experience working in a school, healthcare, welfare or pastoral setting. Strong communication and organisational skills. Ability to remain calm under pressure and manage sensitive situations professionally. Good record-keeping and administration skills. A genuine passion for supporting children and young people's wellbeing. Knowledge of safeguarding procedures is desirable.What's on Offer? Temp-to-permanent opportunity with long-term career prospects. Supportive and welcoming school leadership team. Opportunity to make a real difference to pupils' wellbeing. Convenient West London location with good transport links. Competitive rates of pay.If you are a qualified First Aider with a caring and proactive approach, we would love to hear from you. Apply today to be considered for this September start in Ealing, West London

Job Title: Housing Officer Location: West London (Office-Based) Rate: £29 per hour (Umbrella) Contract: 3-Month Ongoing Contract About the Role We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London. This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running. Key Responsibilities Manage a designated patch of general needs and/or temporary accommodation properties Deliver a high-quality, customer-focused housing management service Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy Carry out investigations and take appropriate enforcement action where required Work closely with internal teams and external agencies to resolve housing issues Ensure compliance with housing legislation, policies, and procedures Maintain accurate records and case notes using housing management systemsEssential Requirements Proven experience working as a Housing Officer Strong knowledge of housing management, tenancy law, and best practice Experience managing ASB cases and tenancy enforcement Excellent communication, negotiation, and organisational skills Ability to work effectively in a fast-paced, office-based environment Available for an immediate or short-notice start How to Apply If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration

Job Title: Records Officer Location: Ealing (Hybrid working, 3 days office / 2 remote, after training) Hourly rate £19.46 PAYE / £25.34 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We're looking for a meticulous and proactive Records Officer to join our Children's Services team. This is your chance to play a key role in safeguarding information and ensuring smooth access to critical records that support the wellbeing of children and families across our borough. What You'll Be Doing: Maintain and improve electronic and paper records systems across Children's Services. Ensure compliance with GDPR and retention policies. Coordinate Access to Records requests and liaise with internal teams and external agencies. Support data quality and integrity on the MOSAIC system. Provide reports and insights to senior managers and contribute to statutory returns. Lead on archiving, scanning, and retrieval of sensitive records. Champion a culture of excellent information and records management.What We're Looking For: Strong administrative experience in a fast-paced environment. Experience using the MOSAIC system. Excellent organisational skills and attention to detail. Ability to manage competing deadlines and prioritise effectively. Knowledge of data protection legislation and confidentiality protocols. Strong communication skills and a collaborative approach. Confidence in supporting colleagues and improving data processes.Desirable Skills: Experience in Children's Services or a similar setting. Experience using MOSAIC (desirable) Ability to analyse and improve current systems and workflows. Familiarity with Freedom of Information and Subject Access Requests. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Asset and Compliance Data Support Officer Location: Frogmore Complex, SW18 1EY (Hybrid Working - 2 days per week in the office) Rate: £20.76 PAYE / £27.07 Umbrella Contract: 3 months (possibility of extension) Hours: Mon-Fri, 36 hours Start Date: September 2026 DBS Requirement: Basic DBS About the Role An exciting opportunity has arisen for an experienced and detail-focused Asset and Compliance Data Support Officer to join a busy Housing Management team within a leading London local authority. Reporting to the Asset and Compliance Data Manager, you will play a key role in supporting the delivery of the council's asset management and compliance programmes. The post will focus on data collection, analysis, reporting, and maintaining high-quality asset and compliance information to support strategic decision-making and service improvement. This is an excellent opportunity for a candidate with strong analytical skills, excellent attention to detail, and experience working with large datasets within housing, local government, or a similar regulated environment. Key Responsibilities Support the administration and delivery of the residential stock condition survey programme. Allocate survey work to contractors and external surveyors and coordinate access arrangements with residents. Analyse and monitor housing asset data to identify compliance issues, HHSRS hazards, and non-decent home components. Produce performance reports and exception reporting to support operational and strategic decision-making. Maintain and update databases, records, filing systems, and asset information. Assist with statutory returns, housing activity reports, and performance monitoring. Support asset management projects, housing improvement initiatives, and transformation programmes. Liaise with internal teams, contractors, residents, and external stakeholders to ensure effective service delivery. About You We are looking for candidates who can demonstrate: Essential Knowledge & Experience Knowledge of data governance and data quality management. Experience analysing complex datasets to support decision-making and organisational development. Strong understanding of data security and GDPR principles. Experience of maintaining accurate records and performance data. Ability to work effectively within a team environment. Strong organisational skills with the ability to prioritise workloads and meet deadlines.Desirable Experience Experience working within local government, social housing, or a similar public sector environment. Understanding of housing compliance, asset management, Decent Homes standards, or housing regulations. Awareness of housing policy and local authority service delivery.Skills Required Excellent IT skills, including Microsoft Office and Outlook. Experience using reporting and data analysis tools, with Power BI highly desirable. Ability to analyse information and present findings to a variety of audiences. Strong customer service and resident liaison skills. Excellent written and verbal communication skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Senior Local Welfare Assistance Officer Location: Ealing, West London (W5 2HL), Hybrid Working - 2 days office / 3 days remote Hourly rate £23.05 PAYE / £30.09 Umbrella per hour Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role We are seeking a highly motivated and knowledgeable Senior Local Welfare Assistance Officer to support the delivery of essential welfare and support services to residents. This is an exciting opportunity to take responsibility for the day-to-day administration and operational oversight of a team of Local Welfare Assistance Officers, ensuring the effective delivery of the Council's Crisis Resilience Fund, including housing-related support payments. You will play a key role in helping vulnerable residents access financial assistance and travel-related concessions while maintaining high standards of customer service and operational performance. Key Responsibilities Lead and coordinate the day-to-day activities of a team of Local Welfare Assistance Officers. Oversee the administration of the Crisis Resilience Fund, including housing support payments and other discretionary assistance schemes. Provide technical guidance and support to officers on complex welfare assistance cases. Support the team in processing and managing customer applications for: Freedom Passes Blue Badges Disabled Parking Bays Ensure applications are assessed accurately, fairly and within agreed service standards. Calculate, approve and arrange award payments through relevant systems. Handle complex customer enquiries and provide advice on welfare benefits and financial support options. Monitor team performance, quality assurance standards and workload distribution. Produce management information, statistical reports and expenditure monitoring data. Contribute to service improvement initiatives, policy implementation and operational development projects. Build effective working relationships with internal departments, external agencies and community partners. About You We are looking for someone with: Experience working within welfare benefits, local welfare assistance, housing support or a similar public sector environment. Strong knowledge of welfare benefits legislation, discretionary support schemes and customer assessment processes. Experience supporting or supervising a team in a customer-focused service. Excellent analytical and decision-making skills, with the ability to manage complex cases. Strong organisational skills and the ability to prioritise competing demands. Outstanding communication skills and a commitment to delivering excellent customer service. Experience using case management and benefits systems, alongside Microsoft Office applications. A proactive approach to improving services and supporting colleagues' development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Homelessness Prevention & Solutions Officer Location: North West London Rate: £28.00 per hour (Umbrella) Contract: 6 Months Working Pattern: Full Time Working Arrangement: Hybrid We are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London. This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties. Key Responsibilities Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017. Manage a caseload of households threatened with homelessness or currently homeless. Conduct homelessness assessments and determine appropriate housing duties. Develop and review Personalised Housing Plans (PHPs). Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation. Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions. Support households to secure and sustain suitable accommodation. Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment. Prepare detailed case records, decision letters, and statutory documentation. Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries.Requirements Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs. Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation. Experience conducting statutory homelessness assessments and issuing housing decisions. Ability to manage complex and sensitive cases. Excellent negotiation, communication, and problem-solving skills. Experience working within a Local Authority housing environment is highly desirable. Knowledge of welfare benefits, tenancy sustainment, and housing pathways. If you have experience in homelessness prevention and housing options and are looking for your next contract opportunity, we would like to hear from you

Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities • Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales., • Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards., • Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication., • Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed., • Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards., • Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre., • Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales., • Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays., • Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience., • Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism., • Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting., • Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: • Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills., • Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey., • Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction., • Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement., • Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach., • Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment., • Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping., • The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement., • The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity

We are recruiting for a Buyer, ideally (not essential) with a background in aerospace, engineering, or manufacturing? Do you enjoy building strong supplier relationships, managing procurement activities, and ensuring materials are delivered on time? We're looking for a proactive and organised Buyer to join a busy procurement team supporting a leading aerospace business. This is an exciting opportunity to play a key role in the supply chain, working with suppliers across a fast-paced engineering environment. Based in Yeovil, this role is hybrid and will be required to be in the office 1 or 2 days per week (potentially 5 days for training for a few weeks). This is a long term temporary role. What you'll be doing: Managing the procurement of machining parts and engineering components. Raising purchase orders against existing Long Term Agreements (LTAs). Creating purchase orders and processing procurement documentation through SAP. Sending Requests for Quotation (RFQs) against SAP requisitions. Issuing quotation requests for AFPs/RFQs and uploading supplier quotations into SAP. Preparing and issuing end user statements. Managing invoice clearance and resolving invoice queries. Supporting Quality Notification (QN) management activities. Assisting with supplier pre-qualification and qualification processes. Building positive supplier relationships and resolving complex supplier queries. Working closely with internal stakeholders to ensure procurement activities are completed efficiently and on time.What we're looking for: Previous experience in a Buyer, Procurement or Purchasing role. Experience working within aerospace, engineering or manufacturing would be highly advantageous. Good understanding of procurement processes and supplier management. Experience using SAP or a similar ERP system. Experience of using Excel and other MS Office applications Strong communication and negotiation skills. Excellent organisational skills with the ability to prioritise a busy workload. A proactive approach with strong problem-solving abilities. High attention to detail and accuracyIf you're an experienced Buyer, Procurement Officer, Purchasing Coordinator, Purchasing Specialist, Procurement Specialist, Supply Chain Buyer, or Strategic Buyer looking for your next opportunity within the aerospace sector, we'd love to hear from you

A reputable housing provider in London is currently seeking an experienced Duty Careline Officer – Out of Hours to join its 24/7 Careline and Emergency Control Room service. This is a frontline role providing emergency call handling, welfare checks, emergency visiting and practical support to vulnerable residents and service users. Location: London Core Hours: £21.52 PAYE / £27.48 Umbrella per hour Out-of-Hours Rate: £25.29 PAYE / £32.27 Umbrella per hour Hours: 36 hours per week Contract: 12 weeks initially, with potential for extension Working Pattern: Monday–Sunday, rota-based out-of-hours service Enhanced DBS: Required Full UK Driving Licence: Required UMO Experience: Essential You will respond to telephone and alarm calls, assess the nature and urgency of incidents and coordinate an appropriate response with emergency services, housing teams, care agencies, next of kin and other partner organisations. The successful candidate must have previous UMO experience and be confident using the system to manage Careline/telecare incidents from initial alarm activation through to resolution and accurate recording. Key Responsibilities Respond to telephone, telecare and emergency alarm calls using the UMO platform. Assess the nature, urgency and risk associated with each call or alarm activation. Use UMO to access service user information, review relevant records and accurately document incidents and actions taken. Follow established Careline procedures to determine the appropriate response to alarm activations. Contact and liaise with emergency services, care agencies, next of kin, keyholders and other appropriate responders. Provide reassurance, practical assistance and emotional support to vulnerable residents. Undertake emergency welfare visits to residents' properties where required. Install telecare alarms and associated equipment. Respond to emergency housing and repairs issues across sheltered and supported housing properties. Handle out-of-hours homelessness enquiries, assessing needs and arranging emergency accommodation where legally required. Respond to no-reply alerts from care agencies, community support services and other partner organisations. Respond to emergency requests to establish residents' whereabouts and welfare. Maintain accurate and comprehensive computerised records of all calls, incidents, actions and outcomes. Contact keyholders and emergency contacts in cases of emergency. Operate effectively within a busy 24/7 emergency control room environment. Follow all relevant policies, procedures, safeguarding, health and safety, confidentiality and data protection requirements.Candidates must have: Previous hands-on experience using UMO (Enovation UMO). Experience working within a Careline, Telecare, Alarm Receiving Centre (ARC), Emergency Control Room or similar environment. A strong understanding of the workflow involved in receiving an alarm, assessing the situation, determining the appropriate response, contacting the relevant responder and accurately recording the incident. Experience handling emergency calls and assessing risk and urgency. Experience supporting vulnerable residents or service users. Excellent communication and telephone-based customer service skills. The ability to remain calm and professional when dealing with emergency situations. Experience liaising with Police, Ambulance, Fire Service, care agencies, next of kin and other external organisations. Strong IT, administration and record-keeping skills. The ability to work independently and make appropriate decisions under pressure. Flexibility to work evenings, nights, weekends and bank holidays as part of an out-of-hours rota. A full valid UK driving licence and access to a vehicle. Willingness to undergo an Enhanced DBS check. The successful candidate should ideally understand how to use Enovation UMO within a Careline/telecare environment, including managing alarm activations, accessing service user information, assessing incidents, coordinating appropriate responses and maintaining accurate incident records. This is an out-of-hours position operating Monday to Sunday on a rota basis. Candidates must be flexible and comfortable working evenings, nights, weekends and bank holidays as required. The role will operate in accordance with relevant working time regulations and the housing provider's working arrangements. APPLY NOW for the Duty Careline Officer role

Temporary Accommodation Compliance Officer Location: Ealing, West London, W5 2HL (Hybrid Working - 3 days per week in the office) Rate: £23.05 PAYE / £30.09 Umbrella Contract: 3 months (possibility of extension) Hours: Mon-Fri, 35 hours Start Date: ASAP About the Role We are seeking a highly motivated and experienced Temporary Accommodation Compliance Officer to join our Housing team. This is an excellent opportunity to play a vital role in ensuring the effective management and compliance of temporary accommodation services, supporting residents and helping to maintain high standards across the accommodation portfolio. The successful candidate will be responsible for monitoring accommodation compliance, supporting tenancy management functions, liaising with landlords and accommodation providers, and ensuring that all accommodation is managed in accordance with relevant legislation, policies and procedures. Key Responsibilities Manage and monitor a portfolio of temporary accommodation properties. Ensure accommodation providers comply with contractual and regulatory requirements. Support the management of tenancy issues and the ending of tenancies through the appropriate legal processes. Conduct property inspections and monitor accommodation standards. Work collaboratively with internal departments, landlords, housing providers and external agencies. Maintain accurate records and provide timely reports on compliance and performance. Assist in achieving positive housing outcomes for residents placed in temporary accommodation.About You To be successful in this role, you will have: Experience of working within a homelessness and/or housing environment. Experience of ending tenancies through the appropriate legal process. Experience of managing a portfolio of accommodation. Strong organisational and case management skills. Excellent communication and stakeholder management abilities. The ability to work effectively in a fast-paced environment and manage competing priorities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We're looking for a Senior HR Generalist to join a busy, fast-paced HR function supporting a large, established organisation currently going through significant transformation. This is a varied, face-to-face HR role. You'll be the go-to person for day-to-day ER/ HR support, working closely with the HR Director, managers and employees through a centralised case management model. You'll get hands-on exposure across, ER, compensation & benefits, onboarding, employee relations, performance management and HR reporting — a great for someone looking to broaden their generalist experience without carrying a heavy ER caseload. What you'll be doing Supporting / coaching/ training managers with regards to all aspects of HR Coordinating onboarding and employee lifecycle activity, including system updates and documentation Coordinating compensation and benefits Producing HR analysis reports and data (strong Excel skills essential) Contributing to knowledge base content and spotting opportunities to improve processes Supervise and support the HR Officer Managing HR cases end-to-end, from intake through resolution, keeping employees and managers updated along the way What we're looking for: Strong HR generalist experience including ER, compensation and benefits, relationship building Comfortable working in HRI systems (Workday experience a plus) Strong Excel and data analysis/ HR reporting skills Excellent written and verbal communication Able to juggle a busy and ever-changing work in a fast-paced environment NB: This is 5 days a week initially while training, moving to hybrid once settled. This role is initially a contract role, starting ASAP, until the end of the year. Our client offers a really varied role coupled with a good benefits package Sound like you? We'd love to hear from you — apply today

Council Tax and NNDR Recovery Officer Revenues and Benefits | SO2 We are seeking 2 Council Tax and NNDR Recovery Officers to work for an award-winning Council within a busy Revenues and Benefits team. The successful candidates will support the collection and recovery of Council Tax and National Non-Domestic Rates, managing recovery cases, liaising with enforcement agencies and debtors, preparing court documentation and attending court proceedings where required. Location: This role is mainly working from home. The successful candidates will be expected to attend the office once per month and/or attend Westminster Magistrates’ Court once per month. Rate of pay PAYE: £22.86 per hour Umbrella: £29.21 per hourKey dates Interview dates: 17th, 18th and 19th August 2026 Start date: 7th September 2026A Standard DBS check is required. About the role You will support the Council Tax and NNDR Debt Managers in delivering an efficient enforcement and recovery service. You will investigate and reconcile accounts, take appropriate recovery action, negotiate payment arrangements and help maximise income for the authority while maintaining high standards of customer care. Key responsibilities Update, investigate and reconcile Council Tax and NNDR accounts, taking appropriate recovery action where required. Process cases returned uncollected by Enforcement Agencies and take action in line with procedures. Deal with enquiries relating to cases at Enforcement Agent stage, liaising with enforcement agents and debtors. Maintain accurate records of debt held with external collection agencies. Process payment schedules, allocate payments and raise invoices where necessary. Use systems such as Academy, Experian and other Council systems to trace debtors, complete account checks and identify potential fraud. Prepare documentation for committal proceedings, charging orders, set-aside applications and other legal action. Represent the Council in court proceedings, including liability order applications and committal hearings. Exercise judgement regarding adjournments, withdrawals, referrals to the Duty Solicitor and court appearances, in accordance with established guidelines. Negotiate payment arrangements with debtors at all stages of recovery, taking account of vulnerability, poverty and financial hardship. Liaise with internal departments, DWP, collection agencies, employers, Citizens Advice and other external organisations. Deal with insolvency cases relating to Council Tax and NNDR in accordance with legislation and procedures. Manage complex and sometimes contentious Council Tax and NNDR recovery enquiries.About youThe successful candidate will have: Previous experience working in Council Tax and Business Rates recovery. A good understanding of relevant legislation, enforcement procedures and recovery processes. Experience using the Academy system for Council Tax and NNDR. The ability to deal confidently and sensitively with debtors, enforcement agents, internal departments and external agencies. Experience preparing for or attending Magistrates’ Court proceedings would be advantageous. Strong written and verbal communication skills. Good attention to detail and the ability to maintain accurate records. The ability to manage competing priorities and work to departmental targets. Competence using Microsoft Word, Outlook and Excel. An IRRV qualification is desirable but not essential.Working arrangements his is primarily a home-based role, with an expectation of: Attending the office once per month; and/or Attending Westminster Magistrates’ Court once per month.Candidates must be able to meet these attendance requirements and attend an interview on one of the scheduled dates. Equality and inclusion The Council is committed to creating an inclusive working environment where everyone is valued and treated fairly. Applications are welcomed from all sections of the community, including candidates seeking flexible working arrangements. KeywordsCouncil Tax and NNDR Recovery Officer, Council Tax Recovery Officer, NNDR Recovery Officer, Revenues and Benefits, Council Tax, Business Rates, National Non-Domestic Rates, Non-Domestic Rates, Debt Recovery, Revenue Recovery, Local Authority, Award-Winning Council, Council, Enforcement, Enforcement Agents, Liability Orders, Committal Hearings, Magistrates’ Court, Westminster Magistrates’ Court, Court Proceedings, Charging Orders, Set-Aside Applications, Insolvency, Payment Arrangements, Debt Management, Account Reconciliation, Debtor Tracing, Academy System, Experian, DWP, Standard DBS, PAYE, Umbrella, Hybrid Working, Home-Based Working, SO2, IRRV, Excel, Microsoft Word, Outlook

Are you organised, customer-focused and confident managing complex situations? Join us as a Decant Officer and play a key role in supporting residents through the process of temporarily moving from their home. A decant can be a challenging and uncertain time for residents, and you’ll be there to make the process as smooth as possible. You’ll manage each resident’s journey from start to finish, keeping them informed, coordinating with internal teams and external partners, and making sure the right arrangements are in place at the right time. No two decants will be the same. You’ll work across teams including Repairs, Neighbourhoods, Legal and Finance, helping to resolve issues, influence decisions and keep things moving. You’ll also support residents with additional or complex needs, making referrals to appropriate services where needed and responding to concerns or complaints with empathy and professionalism. This is a busy role where you’ll manage competing priorities, maintain accurate records and make decisions in a fast-paced environment. We’re looking for someone who is confident communicating with a wide range of people, enjoys solving problems and can stay organised when there are lots of moving parts. A full UK driving licence and access to a car are essential for this role. A Standard DBS check is required for this role. More About You Experience of managing complex customer cases or providing support to customers with additional needs Strong communication skills, with the ability to communicate clearly and empathetically with residents and a range of stakeholders Excellent organisational skills, with the ability to prioritise and manage a busy workload Confident problem solver with the ability to make decisions and influence others Experience managing internal and external relationships effectively High attention to detail, with experience maintaining accurate records and updating IT systems Able to work well under pressure and adapt to changing priorities Good working knowledge of Microsoft Word, Excel and Outlook GCSEs (or equivalent) in Maths and English (Grades A–C / Grade 4 or above) CIH qualification would be advantageous A full UK driving licence and access to a car is essential Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family Inclusion at A2Dominion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process just contact our Resourcing Team. We know some people may hesitate to apply unless they meet every requirement. If that’s you, we’d still encourage you to apply - or get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Kate Jacobs

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Natural Environment Officer LBHF624829Salary range: 44,937 - 47,925 per annumWork location: Hammersmith & Fulham Civic Campus, 1 Unity Square, London, W6 9JUHours per week: 36Contract type: PermanentAbout the roleAt Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a

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We are looking for confident, strong and calm individuals to work in our Durham Services, providing person centred support to service users who have a learning disability, autism and complex needs so that they can experience a wide range of opportunities for personal development.You will have skills

Role Description Male Waking Night Support Worker.Make Every Day Matter! Location: Clanfield, Waterlooville Hours: 20 hours contract, permanent.Please note there may be occasions you will work over 20 hours Salary:.Driving Licence: Manual UK licence required Visa Sponsorships: Not available Whats In

We are looking for warm, caring, and proactive Relief Support Worker to join our friendly staff team in Newton Aycliffe, Durham.Our vibrant supported living service supports individuals with learning disabilities, complex needs, mental health needs, and autism.We are committed to providing quality p