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General Manager - Birmingham City FC, BirminghamFull-Time / Permanentup to £70k + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.We're looking for...A passionate, data-driven leader who can inspire teams to deliver best-in-class food and beverage experiences at Birmingham City Football Club.This role carries full accountability for creating an exceptional matchday and non-matchday hospitality offering that reflects the club's ambition, heritage, and growing vision-across high-volume kiosks and bars, premium lounges and boxes, major conferences and events, and an expanding fan zone and external estate.This is a flagship opportunity for a dynamic and inspirational senior hospitality professional, experienced in operating at scale across stadiums, live events, conferences, and complex multi-outlet environments. We're seeking a true people leader and food enthusiast with the capability to drive consistency, quality, and innovation at benchmark and global standards.You will be at the heart of the club's long-term transformation, playing a key role in its journey towards a new Sports Quarter. This includes helping position St. Andrew's at Knighthead Park as a leading reference venue within the Levy portfolio and across UK and global stadia.Working in close partnership with the club, Levy, and a network of third-party and street food partners, you will lead the evolution of a joined-up, best-in-class hospitality ecosystem. This role is not about maintaining the status quo-it's about driving new concepts, increasing spend per head, and redefining fan experience across all touchpoints.About LevyLevy is about elevating experiences. As a leading global hospitality partner, we design and deliver unforgettable guest moments that prioritise people and the planet.Trusted by iconic venues and sporting institutions, we bring innovation, insight, and operational excellence to every partnership-working collaboratively with clubs and partners to create industry-leading, future-focused hospitality destinations.The RolePlanningCollaborate closely with Birmingham City FC leadership and Levy stakeholders to define and deliver clear, measurable strategic plansWork with the club and Levy leadership to position Birmingham City Football Club as a flagship, benchmark venue within the Levy portfolio-piloting new concepts, technology, and fan experience innovationsMaintain a structured, data-led, and results-driven approach with a focus on continuous improvementMonitor football, retail, and hospitality trends to ensure the club remains competitive at a Premier League and global stadia standardLead planning and delivery of capital projects, fan experience enhancements, and future-facing initiatives aligned to the Sports Quarter visionOperationsOwn and lead the delivery of exceptional food, beverage, and service standards across a complex, multi-outlet stadium environmentEnsure full operational readiness across high-volume matchdays, premium hospitality, conferences, and large-scale external eventsLead the continuous evolution of retail, bar, and hospitality concepts to ensure Birmingham City FC is recognised for industry-leading fan and guest experiences-not just matchday executionCoordinate multiple partners, including street food operators and external vendors, to deliver a consistent, seamless experience across internal outlets, fan zones, and external spacesDrive a fan-first, experience-led culture across all teams and touchpointsMaintain best-in-class quality, presentation, and service standards aligned with brand and global benchmarksOversee supplier and partner relationships to ensure quality, innovation, and cost controlLead health & safety and compliance across all areas of the operationAct as the senior operational link between the club, Levy, partners, and internal teamsPeopleBuild and lead a high-performing, scalable team structure across permanent and event-based workforceDevelop and execute recruitment, training, and deployment strategies for high-volume operationsCreate an engaged, high-energy culture centred on pride, accountability, and delivering exceptional fan experiencesDrive performance through clear KPIs, coaching, and succession planningEnsure strong, consistent communication across all levels and functionsRecognise and reward performance while fostering long-term talent developmentMaintain full HR, legal, and compliance standardsFinancial & Business DevelopmentHold full accountability for financial performance across a complex, multi-channel F&B operationTreat the stadium as a multi-channel business, leveraging data, insight, and fan feedback to grow revenue across retail, hospitality, conferencing, and external eventsPartner with Finance to deliver robust forecasting, budgeting, and P&L managementDrive revenue growth through innovation, commercial strategy, and enhanced guest experienceContinuously identify opportunities to increase spend per head while protecting margin and qualityBuild strong commercial awareness and accountability across all departmentsWhat We're Looking ForProven senior leadership experience in large-scale, multi-site or complex F&B operationsStrong background in stadiums, arenas, or high-volume event environmentsExperience managing diverse, multi-channel hospitality operationsDemonstrated ability to operate at scale and deliver against benchmark or best-in-class standardsStrong stakeholder management, including working with club executives, partners, and external brandsPassion for people development and building high-performing teamsStrong food, drink, and hospitality expertiseTrack record of delivering innovation, change, and business growthCommercially astute with full P&L accountabilityExcellent communication, influencing, and leadership skillsResilient, adaptable, and solutions-focusedFlexibility to work evenings and weekends aligned to the football calendarWhat You'll Get in ReturnCompetitive salary with bonus and full benefits package23 days' holiday + bank holidays + birthday off + holiday purchase schemeHealthcare & wellbeing support (Aviva Digicare, Medicash)24/7 Employee Assistance ProgrammeEnhanced family leave benefitsDiscounts on shopping, entertainment, and fitness membershipsPension scheme & life assuranceOngoing training and career developmentMeals on dutyWhy Join Us?Levy UK & Ireland, part of Compass Group, partners with leading venues and clubs like Birmingham City FC to deliver world-class hospitality.This is a unique opportunity to shape a flagship operation within a transformative club environment-working at the forefront of fan experience, innovation, and large-scale hospitality.You'll play a central role in defining the future of hospitality at Birmingham City FC, helping set new standards for the industry while creating unforgettable experiences for fans and guests alike.Job Reference: com/2904/41945001/52805772/SU #Levy UKTPBN1_UKTJ

Design Manager (FTC – Up to 12 Months) \n \n Location: Birmingham (Office-Based) \n Contract: Fixed-Term Contract (Up to 12 Months) \n Salary: Competitive, DOE \n \n We're working with an internationally recognised creative design and production studio that delivers world-class themed attractions, immersive experiences and destination entertainment projects across the globe. Due to continued project demand, they're looking to appoint an experienced Design Manager on a fixed-term contract of up to 12 months. \n \n This is an excellent opportunity for an accomplished design leader with a background in themed entertainment, theme parks, attractions, immersive experiences or large-scale experiential environments to take ownership of multidisciplinary design teams and oversee projects from concept through to production. \n \n The Role \n Reporting into the senior creative leadership team, you'll be responsible for managing the complete design process across multiple live projects, ensuring creative vision is successfully translated into technically deliverable solutions. \n Working closely with Creative Directors, Project Managers, Engineers and Production teams, you'll lead design reviews, coordinate resources and maintain design quality throughout every project stage. \n \n Key Responsibilities \n\n • Lead the full design lifecycle from concept development through detailed design and production handover.\n, • Manage multidisciplinary teams including Concept Designers, CAD Designers, 3D Visualisers, Scenic Designers and Technical Designers.\n, • Translate creative briefs into structured, deliverable design strategies that align with programme, budget and technical requirements.\n, • Review and approve drawings, 3D models, technical documentation, material specifications and presentation packages.\n, • Work collaboratively with engineering, fabrication and project delivery teams to ensure designs are practical, buildable and production-ready.\n, • Act as the primary point of contact for clients on all design-related matters, leading presentations, design reviews and technical discussions.\n, • Oversee design schedules, resource planning, workflow management and version control across multiple concurrent projects.\n, • Ensure designs comply with engineering requirements, safety standards and manufacturing constraints.\n, • Support procurement and production teams with technical specifications, material selections and supplier coordination.\n, • Mentor and develop members of the design team, promoting design excellence and continuous improvement.\n\n \n About You \n We're keen to speak with experienced Design Managers or Senior Designers who have successfully led multidisciplinary teams within the themed entertainment or immersive experience sector. \n \n You'll ideally bring: \n\n • A degree in Architecture, Industrial Design, Scenic Design, Engineering or a related discipline.\n, • 5+ years' experience managing design teams within themed entertainment, theme parks, attractions, immersive experiences, scenic construction or creative fabrication.\n, • Strong leadership skills with experience managing complex, fast-paced design programmes.\n, • Excellent understanding of the relationship between creative design, engineering and fabrication.\n, • The ability to interpret engineering drawings and integrate structural, mechanical and electrical requirements into design solutions.\n, • Knowledge of scenic fabrication techniques including timber, metalwork, props, scenic finishes, animatronics or interactive technologies.\n, • Strong communication and stakeholder management skills, with confidence presenting to clients and senior project teams.\n, • The ability to balance creativity with technical practicality while managing multiple projects simultaneously.\n\n \n Software Experience \n Experience with a combination of the following is highly desirable: \n\n • AutoCAD\n, • Rhino\n, • SketchUp\n, • SolidWorks\n, • Revit\n, • Adobe Creative Suite\n, • 3D visualisation and rendering software\n\n \n Why Apply? \n This is an opportunity to join a highly respected international creative business delivering some of the world's most ambitious themed entertainment and visitor attraction projects. You'll play a key leadership role on high-profile developments, working alongside talented multidisciplinary teams to create memorable guest experiences enjoyed by audiences worldwide. \n \n Candidates with experience in themed entertainment, theme park design, visitor attractions or immersive experience design will be particularly well suited to this opportunity.

Job DescriptionBusiness Development manager- Jockey Club Experiences, Midlands & East | Full-Time / PermanentCompetitive salary + Company Car/Car allowance + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.We're looking for...Join Jockey Club Experiences and play a key role in driving business growth across our Midlands and East Jockey Club Racing venues by winning new customers and building strong, lasting client relationships. With a focus on generating new business while nurturing existing accounts, you'll bring our marketing communications solutions to life, unlock new revenue opportunities, and make a direct impact on achieving ambitious commercial targets across the region.We are LevyWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London - we bring experiences to life with passion and precision.Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.Business Development Manager- The role• Build, develop, and maintain strong relationships with key clients within the target market to drive sustainable and profitable year-on-year revenue growth.• Identify and secure new leads to expand Conference & Events (C&E) business across Levy Venues.• Support the implementation and delivery of the C&E pro-active sales strategy.• Produce accurate and timely sales reports in line with agreed processes and standards.• Conduct regular business reviews with clients to evaluate market share, performance data, and develop action plans and joint initiatives.•Collaborate with the Levy reactive team to maximise revenue opportunities and promote services.•Plan, organise, and attend corporate familiarisation visits to increase awareness of JCE Venues and the Lime Venues Portfolio (LVP).• Build and maintain strong internal relationships within LVP to grow market share through preferred partnership programmes, with a focus on C&E.• Achieve annual sales targets and key performance indicators (KPIs).• Ensure clear and effective communication of sales activity to all relevant venues, supporting timely and appropriate follow-up actions.What we're looking forExperience in a regional or national sales role within the C&E industry.Knowledge of the Conference & Events industry and bookers within theEnthusiastic, motivational, someone who strives for excellence Sets high personal performance standards.Someone who takes the initiative and drives for results.Has a recognized and verified list of key customers contacts.Sets high personal performance standards.Organised, able to make robust judgments and prioritise.Honest, transparent and consistentGain and hold the respect of others.Have a flexible approach with a "can do" attitude.A good track record of driving world class performanceStrong commercial experienceAbility to monitor and challenge the use of processes.Excellent presentation, communication and relationship building skills.Be passionate about food, beverage and service.What you'll get in returnCompetitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: AvivaDigicare,Medicash(dental, optical, therapy treatments)Mental health support: 24/7 Employee Assistance ProgrammeFamily benefits:Enhanced maternity, paternity, and adoption leave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% offPureGymmembershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, ongoingtrainingand structured career pathwaysMeals on duty includedWhy Join Us?Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.Together, we create unforgettable experiences - and shape the future of hospitality.TPBN1_UKTJ

Commercial Analytics Manager - Jockey Club Experiences, Remote | Full-Time / 18 month FTC£50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.We're looking for...We're looking for a commercially minded analyst who loves turning data into meaningful insights that drive business performance. You'll be confident working with reporting systems, passionate about improving processes, and able to translate complex data into clear recommendations for stakeholders at every level. With strong hospitality experience, excellent analytical skills, and a proactive, collaborative approach, you'll play a key role in shaping commercial decisions while leading the ongoing development and optimisation of our Delphi system.We are LevyWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision.Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.Commercial Analytics Manager - The RoleThe Commercial Analyst & Support Manager is responsible for providing robust commercial analysis, evaluation and reporting on the venues and group performance in Revenue Management, Sales and overall Commercial indicators to enable the revenue management and sales teams to make informed and effective decisions. Alongside working with our Operations and HR Teams to deliver a full 360 analytics approach.To oversee the implementation process for Delphi and its integration into the business as a reporting platform for revenue, finance & sales reporting.To report, analyse and present The Jockey Club Experiences performance from a Revenue, Sales & Finance perspective to senior management within the organisation.Design & deliver impactful analysis based on robust economic, financial & statistical analysis.To deliver daily, weekly, monthly commercial reporting within agreed framework to all key stakeholders in the business with relevant recommendations if appropriate.Develop analytical models to evaluate the impact of different scenarios, assisting in the business decision making process.Interact directly with the venue teams across the business, in order to deliver valuable business insight and highlight areas of opportunity.Contribute towards developing, publishing & monitoring KPI's to measure success & efficiency.Make tactical recommendations to improve the Revenue & Sales Team's performance based on KPI's & data analysis to continue to drive the business forward.Act as the analysis & data expert, with full ownership of the management of Delphi including any business enhancements needed over time.To support the central finance team in developing the annual budget model for the venues and provide historical revenue & profit performance to aid the decision-making process.Attend Commercial reviews & any relevant meetings to present results & analysis to the Senior Leadership team & Venue teams as required.Company Standards:To attend any group, company and training meetings as required.To be dressed in a smart and professional manner in conjunction with the Standards stated in your handbook.To comply with all health and safety legislation.To be a valued member of member of The Jockey Club Experience team, helping and advising colleagues where required, promoting the image of the group and that of the Company at all times.To comply with any reasonable request from the Group C&E Sales Manager.What we're looking forRelevant experience in a regional or national analyst role within the Hospitality industry.Enthusiastic, motivational, someone who strives for excellence Sets high personal performance standards.Someone who takes the initiative and drives for results.Sets high personal performance standards.Organised, able to make robust judgments and prioritise.Honest, transparent and consistentGain and hold the respect of others.Have a flexible approach with a "can do" attitude.A good track record of driving world class performanceStrong commercial experienceAbility to monitor and challenge the use of processes.Excellent presentation, communication and relationship building skills.Be passionate about food, beverage and service.What you'll get in returnCompetitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)Mental health support: 24/7 Employee Assistance ProgrammeFamily benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym membershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, ongoing training and structured career pathwaysMeals on duty includedWhy Join Us?Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/1307/44742001/52820131/SU #Levy UKCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

Group C&E Sales Manager - Stadia, Birmingham | Full-Time / PermanentCompetitive salary + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.We're looking for...We are seeking a Group Conference & Events Sales Office Manager , in the leadership and development of the Reactive and Proactive Sales Team within Levy. Working with some iconic Sporting Venues within the Portfolio. Overseeing proactive and reactive Sales across multiple Sporting Venues.We are LevyWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision.Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.As Group C&E Sales Office Manager - Overall purpose of the Role:Strategic role responsible for the day-to-day performance of conference and event sales within diary managed Levy venues and LVP Portfolio Central TeamDevelop future strategy for diary managed estate, within pricing, inventory controls and sales opportunitiesSupport in team management and mentoring of team membersResponsible for working with marketing team to deliver the sales, marketing & communications plan.Develop and be curious about systems, leading AI implementation and automation of new workstreamsContribute to client meetings, preparing for, attending and following up on key actions and being responsible for being the face of C&EPrepare, lead and manage new venue mobilisations and demobilisations and take responsibility for the smooth transition of new venues into the diary managed estateHost Teams calls with clients, customers and external stakeholders to support contract retention and development ofLead, manage and develop the Levy Sales team ensuring revenue from the Team is delivered.Person Specification:experience of managing high performing sales teamsEnthusiastic, motivational, someone who strives for excellenceSomeone who takes the initiative and drives for resultsSets high personal performance standardsOrganized, able to make robust judgments and prioritiseHonest, transparent, and consistentGain and hold the respect of othersHave a flexible approach with a "can do" attitudeA good record of accomplishment of driving world class performanceStrong commercial experienceAbility to monitor and challenge the use of processesExcellent communication and relationship building skillsBe passionate about food, beverage, and serviceWhat you'll get in returnCompetitive salary with bonus and full company benefits27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)Mental health support: 24/7 Employee Assistance ProgrammeFamily benefits: 2 days additional leave after returning from maternity leaveDay off for your babys first birthdayEnhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts20% off Nuffield Health and 10% off Pure Gym membershipsFinancial wellbeing: Pension schemeLife AssurancePreferred rates on salary finance productsDevelopment opportunities: Professional subscriptionsOngoing training and structured career pathwaysMeals on duty includedWhy Join Us?Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.Together, we create unforgettable experiences ? and shape the future of hospitality.As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/2407/44742001/52822635/IN/SU #Levy UKCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

Technical Lead Hybrid – Solihull, B91 3QJFull Time, Permanent Band 4/ Circa 65,000 Security Clearance – Eligibility to achieve & maintain BPSS clearance Here at Serco, we’re looking for a Technical Lead to join our Collaboration Services team, providing technical leadership and administration across our Microsoft 365 estate.This is an exciting opportunity for an experienced Microsoft 365 specialist to take ownership of critical identity and collaboration services, providing technical leadership, operational support, and strategic guidance across a complex enterprise environment.Reporting to the Collaboration Standard Service Manager, you will act as a senior technical authority and escalation point within the team, helping to shape the future direction of our Microsoft 365 platforms while ensuring the stability, security, and performance of existing services.As Technical Lead, you will be responsible for the administration, support, design, and continual improvement of Microsoft 365 services across Serco's UK and European tenants. While the core focus of the role is Microsoft Entra External ID (B2C), you will be expected to operate across the wider Microsoft 365 ecosystem, providing SME-level expertise and maintaining a strong understanding of how services interact across the stack.You will play a key role in supporting existing B2C platforms, driving the adoption of B2B capabilities, and contributing to future projects and service developments as they are introduced into the environment.The role is predominantly remote, with minimal requirement for on-site attendance and no regular client-facing responsibilities.As part of this you’ll:Provide technical leadership and administration support for Microsoft 365 and Entra services across UK and European tenants.Act as the technical SME for Microsoft Entra External ID (B2C) services and associated Azure identity technologies.Support and develop Microsoft Entra B2B collaboration capabilities as part of the organisation's strategic roadmap.Administer and maintain Entra ID, Entra Connect, Exchange Online, Hybrid Exchange, Intune, Enterprise Applications, App Registrations, Conditional Access Policies, MFA, SSO, and related services.Oversee tenant configurations, security policies, governance controls, and platform settings.Lead technical investigations and provide escalation support for complex incidents and service issues.Work closely with Service Delivery, Operations, Engineering teams, Microsoft, and third-party suppliers to resolve issues and improve service performance.Develop and maintain technical documentation, service architecture, standards, and operational procedures.Ensure services meet agreed service levels and performance targets.Monitor Microsoft roadmaps and emerging technologies to identify opportunities for service improvement.Provide mentoring, coaching, and technical guidance to junior team members.Support service transition activities and future platform enhancements.What you’ll need to do the role:You will be a highly experienced Microsoft 365 professional with deep technical expertise in identity and access management technologies, combined with strong technical leadership and stakeholder management skills.You will be comfortable working across the wider Microsoft 365 stack while serving as a subject matter expert for Entra External ID (B2C) services.Extensive hands-on experience administering, supporting, troubleshooting, and deploying Microsoft Entra External ID (B2C) solutions.Strong experience with Microsoft Entra B2B collaboration technologies.SME-level knowledge of the Microsoft 365 ecosystem with a broad understanding of how services integrate and operate together.Minimum four years' experience supporting enterprise Microsoft 365 environments.Strong knowledge of: Microsoft Entra ID, Exchange Online and Hybrid Exchange, Intune, SharePoint Online, Microsoft Purview, Enterprise Applications and App Registrations, Conditional Access and MFA and SSO technologies.Experience analysing logs and diagnostic data to identify root causes and resolve complex technical issues.Experience working within large-scale enterprise environments.Strong documentation, architecture, and service design skills.Excellent communication and interpersonal skills.Proven ability to manage technical escalations and work effectively under pressure.Experience mentoring and supporting junior engineers.Experience with Google Workspace administration and integration – desirableExperience supporting Apple/macOS and iOS device estates – desirableExposure to large-scale identity transformation programmes – desirableMicrosoft certifications relevant to Entra, Azure, or Microsoft 365 technologies – desirableThis role may require participation in an on-call rota supporting Priority 1 business-critical incidents.Eligibility to obtain and maintain BPSS clearance.Why Serco:Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.What we offer:Flexible working consideredPension – 6%Chance to contribute to innovation in the public servicesA company passionate about diversity and inclusionSerco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.A safe and supportive culture.About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.Job SummaryJob number: 309952Date posted : 2026-06-30Profession: Corporate Operations and ICTEmployment type: Full TimeType: both

Tonic are pleased to partner with our client to recruit a Marketing Manager to lead marketing across their leisure and entertainment venues in the Midlands. What are we looking for from Marketing Manager candidates?. Proven marketing management experience, ideally across multi-site leisure, hospital

REGIONAL DIRECTOR - BUILDING SURVEYING SRVO £Competitive, aligned to experience Hybrid Midlands / North ROLE OVERVIEW This role is for an experienced MRICS qualified Chartered Surveyor ready to lead a regional Building Surveying function within a growing consultancy. You will manage and develop a Midlands / North based team delivering consultancy services across residential and commercial portfolios. The role combines technical authority, team leadership and commercial accountability. You will lead from the front across major works, compliance led instructions and advisory services, shaping team performance, client relationships and regional growth with clear responsibility for fee income and profitability. ROLE EXPECTATIONS You will lead and motivate a team of Building Surveyors, ensuring consistent technical standards, delivery quality and commercial efficiency. You will take ownership of recruitment, mentoring, utilisation and growth planning. Alongside leadership duties, you will continue to deliver senior level technical work and maintain strong client relationships. You will actively support business development and promote departmental services across the wider group. WHAT SUCCESS LOOKS LIKE Youllbe successful in this role if: You build and retain a high performing surveying team The region delivers strong fee income and profitability Client relationships are strengthened and new work is secured Technical standards remain robust across complex instructions You contribute strategically to regional and national growth HOW YOULL SPEND MOST OF YOUR TIME Most weeks,youllbe: Managing and developing a team of Building Surveyors Acting as Project Manager and Contract Administrator on projects typically ranging from £50k to £3m+ Providing authoritative advice on building defects and construction issues Preparing Planned Preventative Maintenance and lifecycle reports Undertaking reinstatement cost assessments and condition surveys Completing Building Height Surveys and Building Safety Act related reporting Acting as Principal Designer under CDM Regulations Overseeing major works and remediation projects Preparing Schedules of Dilapidations and negotiating claims Driving business development and supporting recruitment of junior staff and APC candidates You will work in a hybrid way, balancing leadership, client engagement, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with 5+ years PQE Has experience leading or managing a surveying team Is commercially minded and motivated by growth Has strong technical knowledge across construction and building pathology Is confident developing and maintaining client relationships Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS Experience within residential property management Experience acting as Principal Designer under CDM Regulations Experience delivering Building Safety Act and Higher Risk Building instructions Experience monitoring major remediation or compliance projects Strong client facing communication skills Experience mentoring APC candidates AutoCAD capability is advantageous WHAT WE OFFER Competitive salary aligned to experience Discretionary bonus Hybrid and flexible working 25 daysholiday plus bank holidays Private medical insurance, lifeassuranceand enhanced family leave Fully funded training and professional development Pension scheme and employeeassistanceprogramme Employee referral scheme Discounts across travel, retail,fitnessand entertainment Youllalsobenefitfrom a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUTSRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying,projectand consultancy services across the UK. We work across both commercial and residential sectors and have builta strong reputationthrough long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of theOdevoGroup, SRVO combines the agility andexpertiseof a specialist consultancy with the stability,scaleand long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear developmentpathwaysand an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on leadership, commercial capability and technical authority We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence will berequired. A full, clean UK drivinglicenceis essential. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain. TPBN1_UKTJ

Levy Ireland Assistant Beverage Manager - Covering, Leopardstown, Fairyhouse and The Curragh racecourses - €40000 +Benefits About Levy Ireland Levy Ireland, part of Compass Group, is a market leader in premium food, beverage, and hospitality experiences across sport and entertainment. In Ireland, Levy partners with Horse Racing Ireland to deliver world-class hospitality at some of the country's most ... JBRN1_UKTJ

National Business Development Manager- Jockey Club Experiences, Remote | Full-Time / 9-12 month FTC £40k + excellent benefits including company car/equivalent, BUPA healthcare, CRISP Pension, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... Ready to drive growth at some of the UK's most iconic sporting and events venues? Jockey Club Experiences is looking for a National Business Development Manager to uncover new opportunities, build lasting client relationships, and help create unforgettable experiences across our portfolio. If you're a natural deal-maker with a passion for hospitality, events and winning new business, we'd love to hear from you. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. National Business Development Manager- Responsibilities • To drive new business from both agents and direct clients, to hit agreed annual targets and monthly KPIs, • To contribute to the delivery of the overall C&E budget, through new business sales., • To lead on and attend all exhibitions, representing all The Jockey Club Venues., • To proactively manage relationships with key Conference & Events agencies, ensuring account management plans are in place for the top 20, • In conjunction with the Heads of Commercial, create new business acquisition plans, based on key industry sectors and geographical areas, with a key focus on need venues., • To produce a monthly report to share with the business, regarding activity both past and future, current pipeline, conversion and to report back on ROI from exhibitions, events and networking., • To work with the Sales Managers to convert 'hot bookings' and join appointments / showrounds when required, • To regularly review the marketing plan with the C&E Marketing Managers, to ensure spend is focused in the right areas and make recommendations on which trade events and exhibitions to attend., • To attend industry events and networking and share learnings with the Heads of Commercial and Sales Manager., • To stay abreast of competitor activity and offers and feedback industry intelligence to the Heads of Commercial., • To support with product innovation, share ideas and attend workshops as and when required. What we're looking for • 4+ years sales experience., • Meeting and Events industry experience and knowledge, • Forward thinking, hunger to deliver results, • Exceptional communication skills, • Proactive, driven and self-motivated individual, • Strong communication skills, persuasive and confident, • Tenacious and ability to work on own initiative and as part of a team., • Requires strong time management skills., • Requires strong interpersonal skills, national team relations, a flexible, dynamic, and positive demeanour. What you'll get in return • Competitive salary and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: BUPA Family plan private medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, on going training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. JBRP1_UKTJ

Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts Opportunities for career development Many of our Assistant Store Managers grow into Store Manager, Trainer, District Manager, Visual Merchandiser, Customer Service, or Sales Operations Man

Job Title : Spa Manager Hours : 40 per week Rate of Pay : £14.90 per hour Location : Burton Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne's luxurious spa invites you to join our team as a Spa Manager! Our Perks: B-fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Spa Manager: Oversee daily operations of the spa, ensuring a seamless and relaxing experience for all guests. Lead, motivate, and manage a team of skilled therapists and support staff. Develop and implement strategies to increase spa revenue and client satisfaction. Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs when required. Maintain the highest standards of cleanliness, safety and customer service. Manage inventory, budgets and scheduling to ensure efficient spa operations. Creating a positive and collaborative work environment promoting professional growth and development. What we are looking for: Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent. Be KPI driven and results focused. Have dynamic interpersonal skills and a customer focused attitude. Have excellent written and verbal communication skills and be confident speaking to clients face to face, over the telephone and by email. Proven experience of delivering excellent customer service. Be flexible and proactive in managing multiple priorities. The ability to make decisions, solve problems and take appropriate action. Experience of managing a team and strong people development skills. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you had knowledge of Elemis products and treatments. Why Bannatyne? Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As a Spa Manager at Bannatyne, you'll play a pivotal role in delivering the ultimate spa experience. Ready to take the next step in your career? Apply now and become part of the Bannatyne family. Join us at Bannatyne, where wellness is our passion and our people make it happen! TPBN1_UKCT

About the role Are you an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager? Are you looking for an employer that will invest in you and develop you to General Manager level, within twelve to eighteen months? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as a Deputy Manager, in return youll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday & additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... As a Deputy Manager for Hollywood Bowl Group, you will be at the very centre of the customer and team experience, and taking accountability for the centre in the absence of the Centre Manager. Within our fast-paced, dynamic world, Deputy Managers are trained across all key areas of the centre to support the effective operation of the business. The role is varied and exciting! Your responsibilities will range from supporting the Centre Manager with back of house duties, to running an exceptional operation front of house, being hands-on across all areas of the busy centre. You will support the Centre Manager and team in delivering financial targets and service standards in the four key result areas: the lanes, the bar, the diner, and the amusements. You will inspire the team to provide outstanding service for our customers, helping them to create great experiences and lasting memories in our centres, whilst ensuring the centre is both a fun and safe environment. You will encourage an environment where our Team Members are motivated and empowered to perform to the best of their ability, with plenty of opportunities to develop rewarding careers with us. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of delivering on financial targets, driving business and sales Experience of coaching and developing large teams A willingness to work nights and weekends The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, were proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and were committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

Job Title : Fitness Manager Hours : 40 per hour Rate of Pay : £13.90 per hour Location : Sutton Coldfield Are you a dynamic fitness professional with a proven track record in management? Do you have the skills to lead a team and elevate our fitness programs to new heights? Bannatyne Group, a leading name in health and wellness, is seeking an experienced and passionate Fitness Manager to join our team. If you're ready to make a significant impact on our members' fitness journeys we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Fitness Manager: Oversee daily operations of the fitness department, along with some duty management shifts, ensuring an exceptional experience for all members. Lead, motivate, and manage a team of fitness advisors and personal trainers. Drive the performance of the KPIs for the team. Monitor the budget and review accordingly how much is being forecasted/spent on freelance class instructors. Along with adhering to specific fitness standards which you will be audited on. Develop and implement innovative fitness programs and classes that cater to a diverse membership base. Conduct regular staff training and professional development to maintain high standards of service. Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor member satisfaction and address any issues promptly. What we are looking for: NVQ Level 2 Fitness qualified. Proven experience in a managerial role within the fitness or wellness industry. Strong leadership and interpersonal skills along with experience of managing a team. You should have a good understanding of fitness technology and trends. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) Why Bannatyne? Bannatyne Group is dedicated to excellence in health and wellness. As a Fitness Manager, you'll have the opportunity to lead a team , innovate fitness programs, and make a meaningful impact on our members' lives. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and dedication. Ready to lead, innovate, and transform? Apply now and join the Bannatyne family! Join us at Bannatyne, where your leadership will inspire and transform lives! TPBN1_UKCT

Account Manager - IT Recruitment Location: Edgbaston, Birmingham - Hybrid after initial probation period - with travel to client sites Salary: £(phone number removed)K - £(Apply online only)K OTE Mon-Thurs 8-5.30pm or 8.30-6pm/Fri-8.30-3pm (early finish) My client are a specialist IT recruiter and are now looking for an experienced Account Manager with IT sales knowledge, to join their Major Accounts team. This role is all about maximising opportunities within their existing client base, strengthening relationships, and driving growth through exceptional service. The Role This is a client-facing, relationship-driven role, with a strong emphasis on networking, account expansion, and consultative business development. (no cold calling!) As an Account Manager, you'll act as the key point of contact for a portfolio of major accounts/Value Added Resellers, along with relationship management, client development, and commercial growth. You'll work closely with decision-makers, hiring managers, and stakeholders to identify hiring needs, uncover opportunities, and ensure our delivery team is positioned to provide the right recruitment solutions. Key Responsibilities Manage and grow new, lapsed and existing relationships across major accounts/Value Added Resellers, acting as a trusted IT recruitment partner. Develop account strategies to identify opportunities for expansion ("land and expand"). Build relationships with decision-makers, stakeholders, and hiring managers at all levels. Proactively arrange and attend client meetings, lunches, dinners, and site visits to strengthen engagement. Maintain a deep understanding of client needs, business structures, and hiring challenges. Collaborate with the delivery team to ensure roles are filled quickly and effectively. Maintain accurate records of client interactions and pipeline activity in CRM. Work closely with internal stakeholders to ensure excellent client experience. Achieve and exceed agreed client development and revenue targets. Skills & Experience Required Proven background in IT recruitment or IT sales with strong commercial awareness (essential) Experience and in-depth knowledge and understanding of contract recruitment (desirable but not essential as can be trained) Track record of developing accounts and building long-term client partnerships. Strong business development and relationship-building skills at all levels. Excellent communication and negotiation skills. Confident networking, presenting, and representing the company in client meetings and events. Ability to identify opportunities and convert them into roles for the delivery team. Highly organised, proactive, and self-motivated. What We Offer Competitive base salary + excellent commission. Opportunity to work on major accounts with high growth potential. Clear progression path in a growing, ambitious agency. Regular client entertainment and networking opportunities. A supportive and collaborative culture working with industry leaders. Opportunity to build and grow your own team. Other benefits include: Unrivalled commission scheme Early Friday finishes Additional Family First leave days Bring your dog to work (we are big dog lovers!) 'Once in a lifetime' team trips. In the past, they have visited Dubai, Havana, and Rio de Janeiro Life insurance policy Bike to Work Scheme Electric charging point for electric vehicles If you wish to be considered for this role, please email your cv to (url removed) or call me to discuss on (phone number removed). If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities

This is an ideal opportunity for an experienced Assistant Manager, Deputy Manager or Operations Manager who is ready to step into a broader leadership role and build a long-term career with a business that's going places. Deputy General Manager - Family Entertainment Venue Nottingham up to £33,000

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Role SummaryWorking with the relevant Business Partner and key internal stakeholders, the Student Recruitment and Marketing Portfolio Manager is responsible for driving student recruitment to meet agreed targets for a designated area's portfolio of Education programmes. Main DutiesDevelop, coordinat

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MBR Partners are hiring for a Marketing Manager. They personify the following ethics:• Open collaboration• Driving innovation• Customer commitment• Growth mindset• Deliver resultsOur client is looking for a proactive, hands-on Marketing Manager with 4+ years of relevant experience to suppo

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