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Location: Northwest or London (Hybrid) Our client is a market leading organisation supporting a diverse portfolio of large, complex customer contracts across the UK. As part of an exciting period of transformation and growth, they are seeking to appoint an experienced Head of Pricing to lead their pricing function and play a pivotal role in securing new business and driving commercial success. Reporting directly to the Divisional Managing Director, this is a senior leadership position responsible for developing robust pricing solutions that support major bids and tenders, ensuring commercial competitiveness whilst protecting long-term profitability. Key Responsibilities • Lead the pricing function across major strategic bids and business development opportunities., • Develop robust estimating, labour loading and cost models for complex service contracts., • Partner closely with Sales, Business Development, Commercial and Operational stakeholders throughout the bid lifecycle., • Ensure pricing solutions accurately reflect operational delivery models, commercial risk and margin expectations., • Challenge assumptions, identify commercial opportunities and optimise pricing strategies to maximise bid success., • Lead, coach and develop a high-performing pricing team, driving continuous improvement and best practice., • Establish and maintain pricing governance, methodologies, tools and reporting., • Support senior leadership with commercial decision-making through detailed financial analysis and modelling. About You To be considered, you will be able to demonstrate: • Current experience operating as a Head of Pricing (or equivalent senior pricing leadership role)., • Extensive estimating, labour loading and cost modelling experience., • A strong track record of supporting successful bids and tender wins within large, complex organisations., • Experience developing pricing models for multi-million-pound service-based contracts., • Strong commercial acumen with the ability to balance competitiveness, risk and profitability., • Proven experience leading and developing pricing teams., • Excellent stakeholder management skills with the credibility to influence senior leadership. If the above is not evidenced clearly on your CV, demonstrating specific bid contributions, estimating and loading experience, you may not be considered. This is a rare opportunity to join a highly successful organisation at a key stage of its growth journey, where Pricing plays a central role in strategic decision-making and business success. Unfortunately, due to the anticipated volume of applications, we are only able to respond to candidates who have been shortlisted for an initial discussion. We apologise in advance if you do not hear from us on this occasion and thank you for your interest in the opportunity. Your details will be treated in the strictest confidence and retained on our database for consideration against future opportunities, unless you request otherwise. JBRP1_UKTJ

We are looking for someone who is passionate about delivering great customer service, someone who thrives within a sales and service environment and an excellent team manager. As a Hire Desk Manager, you will be responsible for the team of Hire desk controllers based at our call centre in Birchwood. Your team are the central point of contact to our customers who call into the depot on a daily basis. They might want to place an order or maybe they will have a query which you will help them with. We will also look to your team to find opportunities from each call trying to go beyond the customers' needs. The role of the Hire Desk Manager is vitally important – your team are at the forefront of the business and for this reason; we need someone who has proven people manager skills, someone who has proven and very strong customer service skills with some experience of sales. You also need to be able to multi-task, have confident computer skills and be organised. Responsibilities include: - • Be an ambassador for Health and Safety and to ensure compliance for quality, health and safety. • Ensure that customer service standards are exceeded for both internal and external customers and maintain those standards. Building strong working relationships with customers and operational staff. • Ensuring Hire Desk Management systems are followed and the IT platform is used effectively to process orders and enquiries. By monitoring the accuracy of data capture to minimise delivery issues and customer disputes • Monitor and manage the hire enquiry ensuring that conversion rates are managed dependent on business trends • Manage and lead the Hire Desk team to maximise all revenue opportunities to achieve KPI performance including actively promoting products and services by up selling initiatives. • Full responsibility of Hire Controller resource planning to ensure all incoming enquires are managed and responded to in a timely manner. • Responsibility of recruitment, development and training needs within the team • Set the standards of behaviours and attitudes required in the work place, motivate team members and effectively manage poor performing staff in line with HR Policies. • Liaise closely with the transport function to ensure customer satisfaction with regards to timely deliveries and collections in line with customer expectations • Demonstrating management of best practice and commitment to company values • Demonstrate ability to professionally resolve customer related problems or service issues and manage the professional resolution of issues and complaints. • Provide data analysis of customer complaint issues to other members of the management team upon request. • Produce monthly reports against KPI's of performance in all aspects of the function for Regional Operations Manager and Regional Director • Take shared responsibility of the operational efficiency, customer satisfaction, financial performance and Health and Safety of all locations in the region as part of the management team. The ideal candidate will be: - • Passionate about customer service and health and safety standards within the organisation • Have experience of managing a team within a busy customer facing environment. • Strong organisational, time management and good commercial awareness • Excellent telephone manner dealing with internal and external customers • Credible communicator, demonstrable leadership skills and ability to influence and negotiate effectively with customers, team and multiple functions within the organisation In return you will receive: • A Competitive Salary • Free Parking • Health Cash Plan • Childcare vouchers • Inclusion in the company share scheme • Auto enrolment pension scheme • 25 days holiday Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment TPBN1_UKTJ

Group Operations Director - The Venues Collection | Full-Time / Permanent Competitive salary + excellent benefits including company car, healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. About the role... The Group Operations Director is responsible for the overall operational leadership of the venues, ensuring sales, profitability and guest satisfaction are maximised through high-performing on-site teams. They will establish and maintain consistent standards across the portfolio, ensuring all venues operate in line with company policies, procedures, brand standards and legislative requirements, while supporting the wider objectives of The Venues Collection, Levy UK and Compass Group. A key part of the role is leading, coaching and developing teams to continually improve operational performance and enhance the guest experience. Working closely with the Group Head Chef, the Group Operations Director will also shape and evolve the food and beverage offering, ensuring seasonal menus reflect Levy's food philosophy while meeting the diverse needs of The Venues Collection's varied client base. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Operations Director - The Role Operations and Standards: To be responsible for all group operational standards - setting the 'core' standards and documenting them to ensure everyone is aware. Also allowing the venues the opportunity to enhance the guest experience, within reason and as appropriate. To ensure all venues are operating to the required company and brand standards and to follow up on any issues identified, supporting the venues with drawing up actions plans accordingly. Introducing a measurement tool that shares results across all venues and departments. In conjunction with the Group Head Chef ensure the food offering is regularly reviewed in line with Levy's requirements, whilst geared to The Venues Collection different client requirements. Responsible for the beverage offering across the portfolio, that's in line with Levy's requirements, whilst geared to The Venues Collection different clients. In conjunction with the Group Estate Manager ensure there is a planned maintenance schedule for all venues that continually improves the guests experience, that is in line with budget expectations. Maintain high levels of guest satisfaction by overseeing the guest feedback processes and sending out monthly reports to the business, Maintain the hotel's operations and facilities, ensuring Company and Regulatory health and safety standards are upheld. Be present at 'key' events to ensure the venue delivers to expectations. People Management: Foster a positive, inclusive and collaborative work environment, focusing on employee motivation, engagement and fulfilment. Support the training and development of the Venue Regional Managers / General Managers, Ops Managers and HOD's, encouraging growth, promotion and succession planning. Provide strong strategic leadership to all direct reports. Maintain effective, regular one to ones and annual appraisal reviews. To be involved in in any recruitment and termination decisions at HOD level and above at all venues, supporting the interview process. Manage poor employee performance, conduct or absence in line with Company processes for direct reports. Hold monthly one to one meetings with the Group Head Chef and Group Estate Manager, setting clear objectives in line with the business needs. Attend each venue at least once a month, incorporating a catch up with the GM and senior team on site. Financial Performance: Support the Regional General Managers / General Managers to monitor and analyse the hotel's financial performance, including revenue and payroll costs. Support the venues to develop and execute their strategy and cost saving initiatives to achieve budget and profit targets. Participate in the monthly business review calls to review financial performance, guest satisfaction and compliance. Commercial: Work closely with the Regional General Managers / General Managers to develop and implement long and short-term strategies for the venue's growth, development and overall success. With a key focus on F&B sales. Attend the quarterly commercial reviews with the SLT, participating accordingly. From time to time, to participate in the venues forecast review / sales strategy meetings and provide guidance in terms of forecast accuracy and achieving budgets / profit targets. Identify opportunities for new services, partnerships, or market segments to enhance profitability. Stay informed about industry trends, competitors, and local market conditions to maintain a competitive edge. Ensure venues adopt all group initiatives to the required standard. Compliance & Safety: Ensure compliance with all Company and legislative regulations, including but not limited to; employment law, food safety, health and safety, liquor license and environmental health. In conjunction with the Group Estate Manager ensure venues adhere to all Compass requirements in terms of sustainability, ISAQAR and health and safety records. What we're looking for • Leadership & Team Management across multiple sites: Strong ability to lead and motivate a diverse team., • Communication: Excellent interpersonal and communication skills, both verbal and written with high levels of emotional intelligence., • Problem Solving: Quick and effective decision-making in high-pressure situations., • Financial Acumen: Strong understanding of hotel financial management and reporting., • Customer Service Focus: Passion for delivering high-quality guest experiences with a bias to F&B., • Attention to Detail: Ability to ensure that all aspects of the hotel's operations run smoothly., • Regional General Manager experience. Experience of a branded hotel environment and hotel opening are desirable, due to potential future contracts. What you'll get in return • Competitive salary with bonus, company car and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Bupa Medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0708/439500/52825490/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Operations Director – West Midlands – Up to £85,000 pa + Benefits – REF 074 £75,000 - £85,000 pa + Benefits Mon – Thurs 7:30am-4pm Fri 7:30am-1pm 37.5 hrs p/w An exciting opportunity has arisen for an Operations Director to join a well-established manufacturing organisation with multiple production facilities and a strong reputation for quality, innovation, and operational excellence. Operating within a complex manufacturing environment, our client supplies a diverse range of engineered products to both domestic and international markets. As part of their ongoing growth and continuous improvement strategy, they are seeking a commercially minded Operations Director to lead and develop all operational functions across the business. Reporting directly to the Managing Director and forming a key part of the Senior Leadership Team, you will be responsible for driving operational performance across manufacturing, supply chain, maintenance, purchasing, logistics, facilities, and health & safety. The successful candidate will play a pivotal role in delivering strategic improvements, increasing efficiency, enhancing customer service levels, and embedding a culture of continuous improvement throughout the organisation. This is a high-profile leadership position offering the opportunity to make a significant impact within a growing manufacturing business that is investing heavily in its people, systems, and future development. Skills & Experience Needed: • Previous experience operating at Operations Director, Operations Manager, Plant Director, or Head of Operations level • Proven leadership experience within a high-volume manufacturing environment • Strong background in Lean Manufacturing, Continuous Improvement, and Operational Excellence • Experience leading multi-disciplinary teams across production, supply chain, maintenance, and logistics • Demonstrable success improving productivity, efficiency, quality, and delivery performance • Strong knowledge of manufacturing systems, inventory control, and operational planning • Experience implementing and developing ERP systems • Financially astute with experience managing budgets, capital expenditure, and cost control initiatives • Excellent stakeholder management, communication, and leadership skills • Experience managing large operational teams and driving cultural change • Knowledge of Six Sigma, Lean methodologies, or similar continuous improvement frameworks • Engineering or manufacturing background with a strong technical understanding of production processes • Degree qualified or equivalent experience preferred This is an excellent opportunity to join a forward-thinking manufacturing business where you will play a key role in shaping operational strategy, leading transformational change, and supporting the continued growth of the organisation. To apply for this role, please call and/or send your CV to David Hopkin

Commercial Director – West Midlands – Up to £85,000 pa + Benefits – REF 083 £75,000 - £85,000 pa + Benefits Mon – Thurs 7:30am-4pm Fri 7:30am-1pm 37.5 hrs p/w An exciting opportunity has arisen for a Commercial Director to join a well-established manufacturing organisation with a global customer base and a long-standing reputation for designing and manufacturing innovative engineered solutions. Operating within a technically driven manufacturing environment, our client supplies bespoke mechanical and electronic products to customers across a wide range of industrial sectors worldwide. As part of their continued growth strategy, they are seeking a commercially focused Commercial Director to lead the sales function, identify new market opportunities and drive sustainable, profitable growth across both existing and emerging markets. Reporting directly to the Managing Director and forming a key part of the Senior Leadership Team, you will be responsible for developing and delivering the commercial strategy, leading and developing the sales team, strengthening key customer relationships and identifying new product and market opportunities. Working closely with Engineering, Marketing and Operations, you will play a pivotal role in shaping the future direction of the business, driving innovation and ensuring continued commercial success. This is a high-profile leadership position offering the opportunity to influence business strategy, develop new markets and play a key role within an established engineering manufacturer that continues to invest in product development, technology and its people. Skills & Experience Needed: • Previous experience operating at Commercial Director, Sales Director, Business Development Director or Head of Sales level within a manufacturing environment, • Proven track record of delivering profitable sales growth through both existing customers and new business development, • Experience selling technically engineered or bespoke products and solutions into OEM or industrial markets, • Strong product and systems background is essential, ideally within sectors such as Access Control, Electronic Security, Smart Metering, EV Charging, Building Controls, Connected Devices, IoT or similar technology-led product environments, • Experience developing commercial strategy, forecasting sales performance and delivering against revenue and profit targets, • Strong leadership experience managing and developing high-performing sales and commercial teams, • Excellent customer relationship management and contract negotiation skills, • Experience identifying new market opportunities and working closely with Engineering on new product development, • Degree qualified or equivalent experience preferred This is an excellent opportunity to join a forward-thinking engineering business where you will play a key role in shaping commercial strategy, driving profitable growth and supporting the continued development of innovative market-leading products. To apply for this role, please call and/or send your CV to David Hopkin

Warehouse Manager–Bathroom Bubbles Ltd At Bathroom Bubbles, we are a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbers' merchants, bathroom showrooms, and other retailers. We are committed to providing exceptional customer service and are passionate about creating opportunities for our team members. Position Summary As a Warehouse Manager, you will lead the daily operations of our warehouse, ensuring smooth and efficient processes. You will manage a team of Warehouse Operatives and be involved in every aspect of the warehouse operations, from receiving shipments to picking and packing orders. This role requires a hands-on approach, with 80% of your time spent on the warehouse floor and 20% handling office-based tasks. You will play a critical role in driving efficiency, managing inventory, and contributing to the overall growth of Bathroom Bubbles. As a given, safety is also a massive responsibility. Key Responsibilities: Lead and manage a team of Warehouse Operatives and Supervisors to meet daily operational targets. Oversee the receiving, picking, packing and shipping processes to ensure accuracy and efficiency. Implement strategies to optimise warehouse workflow and improve productivity. Ensure the warehouse adheres to all Health and Safety regulations and company policies. Manage stock control, ensuring accurate inventory levels and timely restocking. Resolve any operational issues that arise, ensuring minimal disruption to workflows. Train, develop and upskill team members to maintain a high level of performance. Collaborate closely with the Operations Director and other senior management to align warehouse goals with company objectives. You must be prepared to get involved with the lifting and packing of stock and also forklift use. Qualifications and Skills: Minimum of 5 years of experience in warehouse management, with a proven record of success. Strong leadership skills, with the ability to inspire and motivate a team. Excellent organisation skills and the ability to manage multiple priorities. Proficiency in warehouse management systems and software. Excellent communication and problem-solving skills. A valid counterbalance forklift is preferred, and additional forklift qualifications would be an advantage. Timings: Monday to Friday; 7am to 5pm (10-hour shifts; 45 hours a week). Benefits: Competitive Salary Pension Scheme 28 Days Holiday Birthday Day Off If this Warehouse Manager vacancy sounds like your ideal next role, then apply today with an up-to-date CV

Operations Manager – West Midlands – Salary Up to £55,000 pa DOE + Benefits – REF 075 West Midlands Salary £40,000 - £55,000 pa DOE An exciting opportunity has arisen for an Operations Manager to join a well-established organisation specialising in electroplating and powder coating, supplying high-quality surface treatment solutions to both internal manufacturing operations and external customers. Our client is seeking a hands-on Operations Manager to take full responsibility for the day-to-day leadership of their Plating & Powder Coating Plant. Reporting to the Operations Director, you will be responsible for ensuring the safe, efficient and cost-effective running of the facility, delivering exceptional standards across quality, delivery, productivity, environmental compliance and health & safety. This is a fantastic opportunity for an experienced manufacturing leader with a strong technical understanding of electroplating or closely related surface treatment processes to play a key role within a growing engineering business. You'll lead operational performance across the site, drive continuous improvement initiatives and develop a high-performing team whilst ensuring production schedules are achieved and customer expectations are consistently exceeded. Skills & Experience Needed: • Previous experience as an Operations Manager, Production Manager, Manufacturing Manager or Senior Production Leader within a metal finishing environment, • Strong technical knowledge of electroplating is essential (experience within plating, metal finishing or closely related surface treatment processes will also be considered), • Experience managing plating and/or powder coating operations within a regulated manufacturing environment, • Proven leadership experience managing production teams, supervisors and shop floor personnel, • Strong understanding of Health & Safety legislation, COSHH, risk assessments and environmental compliance, • Experience managing chemical processes, waste management and environmental permits, • Knowledge of ISO 9001, ISO 14001 or similar quality management systems, • Demonstrable success implementing Lean Manufacturing and Continuous Improvement initiatives, • Experience improving productivity, quality, delivery performance and operational efficiency, • Strong problem-solving skills with experience conducting root cause analysis and implementing corrective actions, • Experience working closely with Engineering, Maintenance, Planning and Quality functions, • Strong communication, organisational and stakeholder management skills, • Engineering or technical background would be advantageous This is an excellent opportunity to join a respected organisation where you'll have full operational responsibility for a specialist surface treatment facility, playing a key role in driving operational excellence, developing your team and supporting the continued growth of the business. To apply for this role, please call and/or send your CV to David Hopkin

Reporting to: Managing Director. Churchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a fast-growing business with over 40.

Remote is hiring a Senior Manager, Sales - Account Management (Existing Customer Expansion) to lead the Global Expansion team within the Go-To-Market organization. You will drive and coach a quota-bearing Account Management group, working across Product, RevOps, CS, Marketing, and Finance to deliver

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The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from tech-touch to relationship-hybrid, building an adoption- and ROI-focused CS model in partnership with the Senior Director, Customer Success, EMEA. Fourth is seeking a Head of C

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Partner closely with Product, Revenue Operations, Customer Success, Finance, Marketing, and Acquisition Sales to improve customer experience and broader business performance. You will work closely with Product, Revenue Operations, Customer Success, Finance, Marketing, and Acquisition Sales to improv

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Lendable seeks a Head of Complaints to lead the complaints department across product lines, reporting to the Director of Complaints, Fraud and Financial Crime. You will design strategy, balance FCA compliance with tech-driven speed, and drive learning from outcomes to improve customer outcomes.

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Every Operational Director began their career as a care professional.

We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences.

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful.

Key Responsibilities Build and maintain strong working relationships with key client stakeholders Deliver a high standard of candidate care throughout the recruitment journey Conduct telephone screenings and face-to-face interviews to ensure high-quality candidate selection Coordinate candidate site

Are you an experienced insurance professional with a passion for delivering exceptional customer outcomes? Do you thrive in a fast-paced environment where you can build strong relationships and provide expert advice? If so, wed love for you to join our team as an Account Managerin our Brierley Hill

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We are currently recruiting experienced and compassionate.Care Assistants / Support Workers.Requirements Full right to work in the UK (essential) Please note we do not offer Sponsorships A caring, reliable, and professional attitude Excellent communication and interpersonal skills Ability to work in

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External ad - Financial Operations Manager As one of the fastest-growing building societies in the UK - with a proud heritage and bold ambitions for the future - it's easy to see why we stand out.Everything we do is driven by our desire to Help People Live Better Lives: supporting our members, stren

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What Success Looks Like Growth in mortgage business volumes and quality submissions.

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Supply Heroes is seeking a committed Head of Year (Non-Teaching) for a full-time, long-term role in Birmingham.You will provide outstanding pastoral leadership to a designated year group, leading a team of tutors and working with staff, families and external agencies to support attendance, wellbeing

The successful candidate will be required to work alternate weekends.

Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational h

The successful candidate will be required to work alternate weekends.

Supply Heroes is seeking a committed Head of Year (Non-Teaching) for a full-time, long-term role in Birmingham.You will provide outstanding pastoral leadership to a designated year group, leading a team of tutors and working with staff, families and external agencies to support attendance, wellbeing