Trabajos director customer success en CoventryCrear alertas

Commercial & Ecommerce Director \n Salary: £90,000 - £100,000 \n Location: Coventry (Hybrid Working) \n Hours: Full Time | Monday-Friday | 9:00am-5:00pm \n About the Role \n An exciting opportunity has arisen for an experienced Commercial & Ecommerce Director to join a growing and ambitious organisation with significant expansion plans. \n Reporting directly to a highly strategic and data-driven CEO, you will be responsible for developing and delivering a commercially focused, Ecommerce-led growth strategy. This is a pivotal executive leadership role where you'll shape the future direction of the business, driving online revenue, improving customer acquisition and maximising profitability across all commercial channels. \n This is more than a traditional Commercial Director position. We're looking for a leader who understands the fast-paced Ecommerce landscape, thrives on using customer insight and commercial data to influence decision-making, and has a proven track record of delivering exceptional online growth. \n Leading the Sales, Marketing, Ecommerce and Digital teams, you will ensure every commercial function works collaboratively to deliver an outstanding customer experience and achieve ambitious growth targets. \n Key Responsibilities \n\n • Develop and deliver an Ecommerce led commercial strategy aligned with the company's long-term growth plans.\n, • Drive sustainable revenue growth while maximising profitability across all online and offline commercial channels.\n, • Lead the Sales, Marketing, Ecommerce and Digital teams, creating a collaborative, high-performing commercial function.\n, • Take ownership of the online trading strategy, continually improving website performance, customer acquisition, conversion rates and customer lifetime value.\n, • Use customer insight, market intelligence and commercial analytics to influence strategic business decisions.\n, • Optimise pricing strategies, promotional activity, product mix and merchandising to maximise sales performance.\n, • Improve the online customer journey, identifying opportunities to increase engagement, conversion and retention.\n, • Work closely with Marketing and Digital teams to maximise ROI across paid media, CRM, SEO and other digital channels.\n, • Drive growth within the trade division by developing strategic commercial partnerships.\n, • Monitor Ecommerce performance through key trading metrics including revenue, traffic, conversion, average order value and profitability.\n, • Take full ownership of commercial budgets, forecasting and P&L performance.\n, • Build, coach and develop high-performing teams, creating a culture of accountability, innovation and continuous improvement.\n, • Continually review commercial structures and identify opportunities to improve operational efficiency and business performance.\n\n About You \n We're looking for an experienced commercial leader with a genuine passion for Ecommerce and digital growth. \n You will have: \n\n • Proven experience operating at Commercial Director, Ecommerce Director or Senior Commercial Leadership level.\n, • A strong background leading Ecommerce businesses or consumer-facing brands where online trading has been central to commercial success.\n, • A demonstrable track record of delivering significant Ecommerce growth, increasing revenue and improving commercial performance.\n, • Extensive experience leading multi-channel Sales, Marketing, Ecommerce and Digital teams.\n, • Strong knowledge of online trading, digital merchandising, customer acquisition, conversion optimisation and customer retention strategies.\n, • Excellent commercial acumen with significant P&L ownership and budget management experience.\n, • Exceptional analytical skills, with the ability to interpret customer data, trading performance and market trends to inform strategic decisions.\n, • Experience reviewing commercial structures, implementing change and driving continuous improvement.\n, • Outstanding leadership skills with a passion for developing high-performing teams.\n, • Excellent communication, influencing and stakeholder management skills.\n, • A strategic mindset combined with a hands-on approach and the ability to deliver measurable commercial results.\n\n What's on Offer \n\n • Salary of £90,000 - £100,000\n, • Hybrid working\n, • The opportunity to work alongside an ambitious, forward-thinking CEO.\n, • A genuine opportunity to shape the commercial direction of a growing business.\n, • Significant autonomy to influence strategy, structure and business performance.\n, • The chance to lead an Ecommerce-focused commercial transformation and make a lasting impact.\n\n Working Hours \n The core working hours are Monday to Friday, 9:00am-5:00pm. As this is a senior leadership role, flexibility will be required to meet the needs of the business. \n For more information, please send your CV in or apply online for this role. \n Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. \n Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.

We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. \n \n We’re currently searching for a Head of Finance to join us on a permanent basis following the appointment of an Interim solution. You will be responsible for our Jewson branch network across the South East, Central and Wales. \n JOB PURPOSE \n \n The Head of Finance is a key member of the Divisional Leadership Team, partnering closely with the Managing Director to drive commercial performance, profitable growth, and strategic decision-making across the division. \n Operating within a complex multi-site environment, the role provides financial leadership to a business comprising multiple regions, branches, and support functions. The successful candidate will combine strong financial acumen with commercial insight, influencing operational leaders to improve sales, margin, productivity and cash generation, whilst having control over costs. \n This role is not solely focused on financial stewardship; it is a highly visible leadership position that shapes business strategy, challenges performance, and delivers actionable insight to improve results. \n \n KNOWLEDGE, SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIRED \n\n • Fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong technical and commercial finance expertise.\n, • Proven finance leadership experience within a complex, multi-site business environment, ideally across distribution, merchanting, retail, wholesale, or similarly operationally intensive sectors.\n, • Significant experience supporting a sales-led or trading business, with a strong understanding of the commercial drivers of revenue, gross margin, customer profitability and pricing.\n, • Demonstrable track record of successfully partnering senior operational leaders to drive profitable growth, improve financial performance, and influence strategic decision-making.\n, • Strong commercial finance and business partnering capability, with experience translating financial insight into tangible business actions and outcomes.\n, • Experience operating effectively within a matrix organisation, building strong relationships and influencing stakeholders across multiple functions and levels of seniority.\n\n \n KEY RESULT AREAS \n\n • Strategic Finance Leadership: Partner with the Managing Director and Regional Directors to support the development, implementation and tracking of key strategic initiatives, driving sustainable sales growth, margin improvement and EBITDA delivery across the division.\n, • Commercial Business Partnering: Act as a trusted advisor to operational and commercial leaders, providing financial insight, challenge and guidance to support the achievement of business objectives and maximise profitability.\n, • Decision Support: Deliver high-quality financial analysis, reporting and modelling that provides actionable insight, supports strategic decision-making and identifies opportunities for profitable growth and operational improvement.\n, • Performance Management & Analysis: Lead the monitoring and evaluation of business performance through robust KPI reporting, variance analysis and trend identification, ensuring risks and opportunities are understood and acted upon in a timely manner.\n, • Financial Planning & Analysis: Own the divisional budgeting, forecasting and financial planning processes, ensuring accurate forecasts, clear accountability and effective management of costs, profitability and cash performance.\n\n \n What’s in it for you? \n\n • Competitive Base salary\n, • Hybrid Working – 4 days at our Binley, Coventry office and 1-day WFH.\n, • Discretionary bonus\n, • Retirement savings plan\n, • Life assurance\n, • Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child\n, • A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.\n, • Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.\n, • WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.\n\n \n Why Choose Us? \n \n Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. \n \n Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers. \n \n Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career. \n \n Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks! \n \n Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm \n \n What's Next \n If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. \n \n #SBMUK

Lead engineering excellence across products that protect revenue today while creating a stronger, more resilient foundation for critical business operations and future modernization. The Director is responsible for leading multiple software development departments delivering business-critical B2B integration solutions. The role combines people leadership, technical governance, and strategic alignment across a distributed, global organization. The Director ensures teams operate efficiently, follow defined processes and standards, and deliver secure, scalable, and high-quality solutions aligned with the company’s business objectives. We are looking for a leader that has led transformational efforts, created and delivered technical roadmaps, and creates engineering excellence. This leader plays a key role in protecting and generating revenue by ensuring our products meet the needs of our large and diverse customer base. • Partner with Product, QA, and Architecture teams to define the roadmap, prioritizing high-value initiatives and platform enhancements., • Drive the adoption of automation, CI/CD pipelines, and other tools to increase development velocity and reliability., • Define and continuously improve software development processes, methodologies, and SDLC best practices., • Establish and enforce release criteria, automated testing goals, and quality benchmarks across teams., • Ensure that development processes comply with regulatory and audit requirements, including ISAE3402., • Manage leaders and broader team across multiple locations (primarily Europe, Vietnam, China, and US)., • Lead four departments consisting of architects, developers, QA engineers, database specialists, and monitoring teams., • Define individual goals, follow up on performance, and conduct regular evaluations., • Drive employee engagement, motivation, and retention across geographically distributed teams., • Promote continuous learning by initiating cross training and identifying ways for the team to grow their skills and experiences., • Ensure strong alignment between development teams and key stakeholders, including; Product, Services + Support, Tech Ops and Sales, • Act as a key interface between business and engineering to ensure delivery meets business expectations., • Contribute to cross-functional initiatives and organizational improvements., • Responsible for architecture, design, and security across a portfolio of multiple software products (approx. 10+ systems within B2B supply chain integration)., • Promote innovation in architecture, automation, and development practices to improve scalability, reliability, and user experience., • Ensure that teams deliver according to agreed goals, roadmaps, and priorities., • Monitor performance and capacity across teams and initiate improvements where needed., • Drive execution excellence, ensuring that delivery is not only stable but continuously improving (moving beyond "BAU" mindset where relevant)., • Drive routines and commitments through leaders for daily standups and sprint planning to ensure roadmap alignment and timely resolution of high-priority issues., • Demonstrate proficiency and curiosity in using AI-enabled engineering tools to enhance productivity, code quality, and problem-solving, while adhering to secure coding standards and engineering best practices., • Bachelor’s degree in Computer Science, or related field preferred or equivalent work experience., • 10+ years of software engineering experience, with at least 5 years in engineering leadership, including leading global teams, • Proven success leading teams delivering SaaS or enterprise B2B products, • Expertise in development frameworks and languages (Java, C#, .NET, Node.js, Python, or similar), • Demonstrated experience improving team velocity, scaling agile processes, and optimizing engineering workflows, • Experience owning release trains on live, customer-facing platforms with zero-disruption requirements, • Solid understanding of software architecture, development processes, and system design, • Strong stakeholder management and communication skills, • Ability to balance strategic thinking with operational execution, • Experience with governance, compliance and audit-driven development processes, • Continuous improvement mindset with focus on quality and efficiency, • Evidence of building strong engineering culture rooted in autonomy, accountability, and technical excellence and KPIs, • Experience with integration platforms specifically Supply Chain preferred TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more. Please visit our careers website for additional information. #J-18808-Ljbffr

Cadent Gas Ltd Be the trusted partner who keeps our West Midlands Network team connected Are you an experienced Personal Assistant who thrives in a fast-paced environment, enjoys building strong relationships, and takes pride in delivering exceptional support to senior leaders? We're looking for a highly professional and proactive Personal Assistant to support our Director of West Midlands Network, providing the organisation, coordination and insight that enables effective leadership across a critical operational area. This role will involve regular travel across our West Midlands network footprint, giving you the opportunity to work closely with leaders and teams across the region. In this role, you'll be at the heart of the business, managing a complex diary, coordinating meetings and events, arranging detailed travel itineraries, and acting as a key point of contact between the Director and a wide range of internal and external stakeholders. You'll ensure priorities are effectively managed, communications run smoothly, and the Director's time is focused where it delivers the greatest impact. Working closely with Network Directors, the Customer Operations Leadership Team and colleagues across the business, you'll provide trusted support, prepare and organise reports and meeting papers, manage incoming requests and correspondence, and represent the Director with professionalism and credibility. You'll also act as an important link between senior leadership and employees across all levels of the organisation, helping to maintain effective communication and engagement. This is a highly visible role where you'll build strong relationships, handle confidential information with discretion, identify opportunities to improve ways of working, and make a genuine contribution to the success of the West Midlands Network. Why you'll love this role Be a Trusted Partner Work alongside the Director of West Midlands Network, providing expert support, coordination and counsel to help drive effective leadership and decision-making. Be at the Centre of the Action Play a pivotal role in coordinating meetings, events, travel arrangements and business activities that support the successful operation of the network. Influence Across the Business Build strong relationships with senior leaders, stakeholders and teams across the organisation, acting as a key liaison and trusted point of contact. Make Every Day Different From diary management and event planning to stakeholder engagement and problem solving, no two days will be the same. Drive Continuous Improvement Bring fresh thinking, challenge existing processes and help identify smarter, more effective ways of working. Develop Your Career Work in a fast-paced leadership environment where you'll gain valuable exposure to senior decision-making and strategic business priorities. What you'll bring You'll be a highly organised and proactive professional who thrives in a fast-paced environment. You'll build trusted relationships, expertly manage competing priorities, and ensure everything runs seamlessly behind the scenes. Qualifications & experience GCSE Maths and English (or equivalent). PA/EA experience supporting senior leaders. Excellent organisation, diary management and planning skills. Experience coordinating meetings, events and travel. Effective stakeholder management and communication skills. High attention to detail and discretion with confidential information. Proficiency in Microsoft Office and business systems. Ability to manage competing priorities and deadlines. To thrive in this role, you'll be... Highly organised and proactive. Adaptable and resilient. A confident communicator. Customer-focused and collaborative. Curious and improvement-minded. A champion of Cadent's values and inclusive culture

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We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers.

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All roles at Wilderness Way are subject to Safer Recruitment checks, including references, an enhanced DBS, and online/social media screening for successful candidates.

Love making someone’s day? Already have the compassion, positivity and energy to build a truly rewarding carer in care? If so, we would love to hear from you.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Bank Support Wor

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

Successful applicants will be subject to an enhanced DBS check.

We will be interviewing for this role as applications are received and may close this role prior to the closing date upon successful appointment so please submit your application as soon as possible. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applicat

Female Support Worker | West Malling .Take the next step in your career now, scroll down to read the full role description and make your application.Full UK driving manual license is essential due to the needs of the service and the people we support, it is also a requirement to have some support w

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Senior Residential Care Worker.Full-time (includes evenings, weekends, and sleep-ins).Our client provides specialist residential care for children affected by emotional and behavioural difficulties due to neglect, abuse, or trauma.They are looking for a skilled SeniorResidential Care Worker to help

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Residential Childcare Support Worker (Sessional/Casual).Headway Adolescent Resources were formed in 1999 and has established a good reputation in the residential adolescent childcare sector, and pride themselves in having the insight and ability to care for young people as individuals in a holistic

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You will play a key role in promoting independence, confidence and successful outcomes for every learner you support. The successful candidate will be subject to a thorough vetting process which includes an enhanced DBS check and satisfactory references.

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Love making someone’s day? Already have the compassion, positivity and energy to build a truly rewarding carer in care? If so, we would love to hear from you.The following information aims to provide potential candidates with a better understanding of the requirements for this role.Full time or p

Male Support Worker – Full Time (39 Hours).The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Hours: Full time 39 hours per week on a rota basis - we ask for flexibility Monday to Sunday across all shifts.Salar

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Have a customer focussed approach that builds a strong working relationship with the customer, and provides excellent customer service. Liaise with compliance schemes, customers, and third parties to ensure compliance with a range of legislation and voluntary commitments. Deepen your understanding o

Key words: Internal Account Manager, Account Manager, Key Account Manager, Customer Account Manager, Sales Executive, Internal Sales Executive, Business Development Executive, Business Development, Account Management, Customer Relationship Management, B2B Sales, Somerton, Taunton, Somerset. Built on

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As a Diagnostic Account Manager, you will provide hands-on support to existing Zoetis VetScan customers, ensuring successful implementation, training, optimisation, and ongoing utilisation of our diagnostic products. If you are looking for a rewarding role where you can combine technical expertise,

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To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. The International Account Manager manages the accounts and is responsible for ensuring customers compliance outside of the UK; this includes activities such as liaising with overseas compliance

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To carry out all duties relating to Health & Safety requirements and regulations according to the Health & Safety Policy Role requirements: Previous experience of working in a customer services environment, including sales, cashless banking and promotions. Promote an excellent standard of customer s

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