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Job description: Lead the development and execution of the national customs growth strategy by driving new business acquisition, expanding existing customer partnerships, and collaborating across the organization to deliver innovative customs and trade compliance solutions.\n\n \n\n\n How you create impact\n \n • Develop and execute the corporate customs business development strategy aligned with country growth object...\n \n\n \n ZIPC1_UKTJ

Our client close to Heathrow is looking for a Project Cargo Manager to join their team.Job Description Task Manage all day to day Project Management for operations Identify and engage new business targets in the Project Cargo industry Maintain ownership of all Project Cargo enquiries for the defined region Support overseas requests in a timely manner Execute and coordinate RFQs with customers and service provider Supervise load and discharge operation Supervise documentation Ensure that all shipments are being properly tracked in our systems Develop the regional infrastructure for Project Cargo including but not limited to: port terminal and equipment accessibility Assist in creating a Project Cargo Toolkits including pricing methodology for repetitive services like surveys, port handling, customs formalities etc. Involved in defining operational procedures and customer KPIs Continuously explore commercial and operational improvement opportunities Initiate and sustain service provider relationships in the region Drive / develop the Air Charter product / awareness Source, initiate and attend regular meetings with local vendors Engage GEO Leadership in the defined Region for continued support Report progress to the GEO Leader and involved DMs on quote status, revenue accrued and business development Attend workshops, conferences and group meetings as required Travel domestically and within Europe as required Train staff on Project Cargo fundamentals and best practice. Adapt to the latest trends in safe cargo handling and international trade Train, counsel and mentor branch staff, especially the Branch Project Cargo Coordinator on Project Cargo procedures Adhere to all Health and Safety procedures (Any other specific regional task to be added)Focus Areas Day to day operational management Budget Revenue Budget Expense Business Development Accounting Compliance Service Providers Personnel development GEO Engagement Health & Safety Systems & ToolsQualifications Previous Project Cargo related experience Experience of handling over-dimensional loads via land, barge, rail, air and ocean modes of transport or storage Establish network within the Air Charter industry Extensive knowledge of Air Charter contracts Established network of Project Cargo industry contacts Diplomacy and commercial awareness Geographic and political understanding of the region Knowledge of operational process standards and procedures within the project cargo industry Knowledge of permits, import/export regulations, applications and procedures including surveys and any other governmental regulations applicable for the Project Cargo industryQualities Innovative and constantly seeking improvement on current processes Excellent oral and written communication skills (English) Organized and detail-oriented Strong problem solving and analytical skillset Persuasive, ambitious, self-motivated and result oriented Sense of urgency, integrity and formality Positive attitude, integrity and ongoing commitment Strong customer service skills and ability to build rapportAdditional Information Excellent benefits The hours are 9am to 5.30pm Monday to Friday Salary based on experience* We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful.TPBN1_UKTJ

\n Our client, a well-established international logistics and freight forwarding organisation, is seeking an experienced Trade Compliance Coordinator to join their Key Accounts team based at Heathrow. This is an excellent opportunity for a customs or trade compliance professional looking to develop their career within a supportive and fast-paced environment. Key Responsibilities\n\n • Support the movement of goods across international borders while ensuring customs compliance.\n, • Classify products using the correct tariff and commodity codes.\n, • Provide guidance on UK import requirements for goods arriving from the EU.\n, • Support the Head of Trade Compliance and wider operational teams.\n, • Audit customs entries to ensure compliance with UK import and export legislation.\n, • Prepare customs documentation and declarations for import and export shipments.\n, • Liaise with HMRC regarding customs procedures and compliance matters.\n, • Maintain CITES records, including uploading import and re-export certificates.\n, • Produce KPI reports and management information within agreed deadlines.\n, • Create and maintain standard operating procedures and process documentation.\n, • Identify opportunities to improve operational efficiency.\n, • Carry out regular compliance checks and provide reports to management.\nKey Skills\n\n, • Previous experience in Customs, Trade Compliance or Freight Forwarding.\n, • Strong knowledge of UK and EU customs regulations.\n, • Good understanding of commodity codes, tariffs, customs valuation, Incoterms and rules of origin.\n, • Excellent written and verbal communication skills.\n, • Intermediate Microsoft Excel skills.\n, • Strong organisational skills with the ability to prioritise workloads and meet deadlines.\n, • The ability to work independently while also being a collaborative team player.\n\n \n Monday to Friday working hours (8:30am – 5:30pm) \n

The role: Customs AdministratorThe Customs Administrator is a key operational role that sits at the centre of international trade compliance and logistics. A successful Customs Administrator is proactive, resilient, and committed to ensuring the smooth flow of goods while safeguarding the business f

Exciting Opportunity for a Senior Legal Counsel \n To provide in-house legal advice and support on operational practices and procedures across multiple EMEA countries. The role serves a diverse internal client base and requires clear communication of the company’s legal position to internal stakeholders and external customers/suppliers to minimize business risk. \n Reporting to the Corporate VP – Legal & General Counsel (Americas and EMEA), the position works closely with a global legal team across Canada, EMEA, and Asia. Responsibilities span commercial, employment, corporate, and other legal matters, requiring strong judgment, clarity in explaining complex issues, and sound decision-making. \n \n What the role involves: \n\n • Draft, review and update agreements and appendices /supplemental agreements made with/by customers, including (but not limited to) MPA’s, Terms of Business, Bonded Inventory Managements agreements, Consignment Agreements and other business contracts identifying key risks such as warranties, indemnities, late deliveries, and liability limits.\n, • Draft, review, negotiate, and advise on supplier agreements (e.g., distribution, purchase), focusing on warranty, IP infringement, indemnification, late delivery, and termination.\n, • Advise on liability and warranty terms for defective product/quality claims, working with Sales and Quality Assurance.\n, • Review, negotiate and advise on Non-Disclosure Agreements with customers, suppliers and third parties - make suggested changes whilst considering other sales terms and condition queries.\n, • Review, negotiate, and advise on new and renewal office lease agreements applicable within the EMEA region.\n, • Undertake the review of office lease agreements for various Future sites within the area of responsibility.\n, • Support Trade Compliance by understanding of the export and import control laws and regulation applicable for trading operations in the UK, EU, and US, ensuring that current processes are compliant with customs, duties, licensing, and trade regulations.\n, • Provide assistance on data protection / GDPR Compliance and privacy matters.\n, • Collaborate with the global legal counsels on internal processes and international issues.\n, • Provide support on additional matters as needed, including employment law, IP, insurance, and logistics.\n, • Additional projects or duties as management may at times require.\n\n \n Do you have: \n\n • Qualified lawyer with a law degree or equivalent professional qualification having held post-qualification experience in a commercial legal role within private practice or in house for between seven to twelve years.\n, • Fluent in English both orally and in writing with working knowledge of a second language is an asset.\n, • Commercially astute, highly organised and initiative-taking able to focus on resolving issues efficiently.\n, • Focused on solving problems.\n, • Able to meet deadlines and manage multiple priorities while maintaining responsiveness and accuracy.\n, • Excellent communication and relationship building skills with the ability to build credibility and trust with both internal and external stakeholders\n\n \n To Apply send your CV to nik.rodway@futureelectronics.com \n \n About Us: \n About Future Electronics: \n Future Electronics is a global leader in the electronic components industry. The company’s award‑winning customer service, comprehensive global supply chain programs, and industry‑leading engineering design expertise make it a strategic partner of choice for customers worldwide. \n A WT Microelectronics company, Future Electronics is headquartered in Montreal, Canada, and operates in 44 countries and 159 offices. Its global footprint enables exceptional service and efficient, end‑to‑end supply chain solutions. The company is fully integrated and supported by a single IT infrastructure that provides real‑time inventory visibility and seamless global operations, sales, and marketing capabilities. \n \n For more information, visit www.FutureElectronics.com. \n \n We are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual \n orientation, religion, or disability - creating an inclusive working environment and culture for all our employees \n

Customs Coordinator \n Location: Heathrow \n Salary: Up to £35,000 DOE \n Job Type: Full-Time, Permanent \n \n A leading freight forwarder in Slough is looking for an experienced Customs Coordinator to join their growing operations team. This is an excellent opportunity for someone with freight forwarding and customs experience who enjoys working in a fast-paced logistics environment. \n \n Key Responsibilities \n\n • Coordinate European road freight import shipments\n, • Complete customs clearances and import documentation\n, • Liaise with customers, overseas agents, hauliers, and customs authorities\n, • Monitor shipments and provide customer updates\n, • Resolve operational and customs issues efficiently\n, • Ensure compliance with HMRC regulations and internal procedures\n\n \n Requirements \n\n • Previous freight forwarding or customs clearance experience\n, • Knowledge of road freight imports and CDS customs entries\n, • Strong communication and organisational skills\n, • Ability to manage multiple shipments in a busy environment\n, • Experience with systems such as Cargosoft, ASM Sequoia, or similar preferred\n\n \n What’s On Offer \n\n • Salary up to £35,000 DOE\n, • Career development opportunities\n, • Supportive team environment\n, • Pension and holiday package\n\n \n Ideal for someone looking to progress within a professional and expanding freight forwarding company.

Our client close to Heathrow is looking for an Import Manager .SUMMARY As the Import Manager, you ensure an optimal and smooth operational execution in your area of responsibility, are accountable for the local P&L, leadership, and operational oversight in your respective area of the business You ensure best in class, quality service, customer compliance, satisfaction and operational proficiency that results in growth and profitability, meeting the country strategic goals and objectives Ensure Department is operating all Customs activities in adherence with AEO Compliance standards. You will have high levels of commercial awareness and be comfortable holding customer MBR and QBRs Responsible for process design, implementation and on-boarding of all new accounts secured by Commercial TeamsESSENTIAL DUTIES AND RESPONSIBILITIES Lead, develop, and manage an import team of 3 direct reports and an additional 10 in-direct reports, ensuring high levels of performance, engagement, and accountability. Provide day-to-day leadership, coaching, and support to direct reports and the wider team to achieve operational and business objectives. Conduct performance reviews, goal setting, and development planning for direct reports while supporting the growth and development of the wider team. Oversee recruitment, onboarding, training, and retention activities to ensure appropriate staffing levels and succession planning. Ensure the efficient and compliant processing of all import shipments in line with customer requirements and company standards. Maintain compliance with HMRC regulations, customs legislation, trade compliance requirements, and internal policies. Act as the primary escalation point for operational, customs, compliance, and customer service issues. Monitor departmental KPIs, productivity, service levels, and operational performance, implementing corrective actions where necessary. Lead the import department to achieve operational, financial, and budgetary targets through effective management of departmental P&L, resource utilization, cost control, and productivity performance Manage workload allocation and resource planning across the team to maximize efficiency and customer satisfaction. Build and maintain strong relationships with customers, customs authorities, carriers, and overseas partners. Develop, review, and implement standard operating procedures and continuous improvement initiatives. Drive a culture of compliance, quality, safety, and customer focus throughout the import department. Ensure all customs declarations and import documentation are completed accurately and in accordance with regulatory requirements. Analyze operational data and prepare regular performance reports for senior management. Support sales and business development activities through operational expertise, customer meetings, and implementation of new business opportunities. Collaborate closely with Sales, Finance, Compliance, Warehousing, and Transport teams to achieve business objectives. Lead team meetings, communicate company objectives, and ensure alignment with departmental and organizational goals. Identify operational risks and implement corrective and preventative measures. Promote employee engagement, continuous improvement, and a high performance culture.QUALIFICATIONS Previous managerial experience in import, customs, or freight forwarding experience, leading operational teams. Proven experience managing and developing teams within a fast-paced freight forwarding, customs brokerage, or logistics environment. Demonstrated experience with departmental budget management and Profit & Loss (P&L) accountability, driving operational efficiency and financial performance. Strong understanding of international freight forwarding processes, including air freight, ocean freight, customs brokerage, and multimodal transportation.REQUIRED ATTRIBUTES Ability to work both collaboratively and autonomously in the work setting. A team player who works well with others, being respectful to our teammates is a Core Value! A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role. Prepared to work required hours the role demands to achieve objectives. Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently. Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture! Always maintain a high level of professionalism along with extreme discretion with all information. Resolves complex and non-routine problems with independent action and specialized knowledge. Demonstrate ability to recognize process improvement opportunities and effectively communicate & implement change. Utilizes established procedures but decides action within task. Must be able to perform in a fast pace / high volume work environment. Exercises judgment within defined procedures and practices. Attention to detail and monitor all ethics within the team. Problem solving and stress resistance. Ability to maintain a calm and considered approach in challenging and high intensity situations.Language Skills Excellent English language skillsComputer Skills Strong PC skills (Windows, Microsoft Office applications)The hours are 9am to 5.30pm Monday to FridaySalary up to £65K depending on experience plus car allowance* We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful.TPBN1_UKTJ

Air Logistics Aerospace Customer Care Specialist provides dedicated high level customer service and operations support to understand key accounts needs and requirements in proposing solutions to meet deadlines that add value and build long lasting partnerships. This person will handle all oversized, special shipments and dangerous goods. Note that the shift pattern for this role is Monday - Friday 15-00 - 00:00h.How you create impact Provide quotes to customers as defined by the Special Services Desk.Monitor all oversized, special shipments and DG CAO as requiredMaintain and enhance customer services by ensuring procedures are followed and systems used correctly.Follow any new systems procedures within the departmentTake job orders from clients, that include routing, classifying of service type, establishing a deadline.Assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of deliveries, charges, resolutions, etc.) as well as Provide quotes to customers.Familiarise yourself with all special services we can offer and ensure customers are given all options available.Help develop and maintain relationships with clients.Ensure compliance with company policies and procedures.What we would like you to bring Understanding of the Aviation industry and delivering Time Critical shipments using all available services.Excellent knowledge of international and domestic airline routings, geography and time zonesExtensive customer service experience required.Extensive customer service experience required.Demonstrate efficient risk assessment, problem analysis and problem resolution capabilities.Good written and verbal communications skillsAbility to organize and manage multiple priorities.What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.You will be respected and valued if you work for us and have genuine opportunities to progress and develop.26 days holidays plus bank holidays2 volunteering days per year3 x Life Assurance Option if you join the KN Route2 pension schemeA tailored personal development and training programme.Trusted and empowered to deliver and be your best.We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.Enhanced Maternity/Paternity LeaveChildcare VouchersCycle to work schemeDiscount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisationTPBN1_UKTJ

You will ensure full compliance with customs regulations, maintain operational excellence, and support the delivery of high‑quality service for QuickSTAT, Sterling, and Quick Time Critical customers.

Customs Compliance Coordinator, Trade Compliance Specialist, Customs Entry Clerk, Import Export Compliance Officer, Customs Brokerage Coordinator. As Trade Compliance Coordinator you will support key account trade compliance functions with KPI and product reporting. Experience within customs or trad

HTE Recruitment is seeking a Customs Compliance Co-ordinator for a freight forwarder in the Heathrow area.The role involves ensuring all paperwork is correct and handling trade compliance, CITES, and customs duties.You will work on tariff classifications, UK import requirements from the EU, and supp

Due to continued global business growth, we are seeking a Trade Compliance Co‑Ordinator to join client’s team at their Heathrow office. This role is responsible for coordinating Trade Compliance, CITES, and Customs activities on behalf of our client, ensuring all regulatory and operational requi

Maintain AEO accreditation and all relevant customs authorisations, ensuring adherence to the requirements of HMRC and other regulatory authorities • Lead internal customs and compliance audits, support HQ audit requirements and act as the primary contact for external audits and

I am partnering with a Global client based close to Windsor who are looking for a Customs Compliance Specialist on a permanent basis.Ensure full compliance with HMRC, Irish Revenue, Windsor Agreement, EU Customs and other applicable trade and regulatory requirements.Oversee and monitor all import an

WR Logistics is seeking a Trade Compliance Coordinator to join the Colnbrook-based Key Accounts team. You will ensure customs compliance, produce KPI and product reporting, and help move goods across international borders, with UK and EU regulatory knowledge.

A leading recruitment firm seeks a Trade Compliance Coordinator for their Heathrow office, responsible for ensuring compliance with trade regulations.

This is a great opportunity for someone with solid customs or trade compliance experience who wants to play a hands‑on role supporting major accounts, working closely with operators, brands, and HMRC on the smooth movement of goods across borders. Experience in customs/trade compliance within a la

Perform Recruitment is recruiting on behalf of a well-established international freight forwarder to join the Heathrow-based team as Trade Compliance & Customs Specialist. You will determine tariff classifications for EU-bound goods, issue UK import guidance, audit entries for compliance, support im

Experience within customs/trade compliance within a large business or brokerage firm, and an in depth understanding of UK & EU Customs regulations and documentation, you will have around 2-4 years experience in a similar position or Customs facing role. Trade Compliance Co-ordinator / Customs Compli

What you'll be doing: Determining correct tariff classifications for supported brands moving goods from the EU Issuing UK-specific import guidance to the business Auditing entries for compliance with import/export legislation and brand KPI standards Supporting Imports and Exports of non-stock goods,

Freight Forwarding Operator - Windsor, Berkshire - £30,000 - £42,000 DOE About the Company Our client is an established and leading international logistics company providing air and ocean freight forwarding, warehousing and e-commerce shipping solutions. Freight Forwarding Operator The Rewards Salary Negotiable DOE Benefits Package Freight Forwarding Operator - Requirements Previous experience working within freight forwarding or logistics Experience working in import or export operations Experience with air freight, road freight or sea freight Good knowledge of the freight forwarding process and documentation Strong organisational and time-management skills Excellent attention to detail Freight Forwarding Operator - Responsibilities Coordinate and manage import and/or export shipments from start to finish Arrange bookings with airlines, shipping lines, hauliers, and other transport providers Prepare and process shipping and customs documentation Monitor shipments and provide customers with regular updates Liaise with overseas agents, customers, suppliers, carriers, and internal teams Ensure shipments are delivered within agreed timescales Track and resolve any operational issues or delays Ensure all shipment information is accurately entered into internal systems Assist with customs clearance an compliance requirements where required Obtain and check freight rates and liaise with suppliers Maintain strong relationships with customers and service providers Ensure all shipments are handled in accordance with company procedures and industry regulations About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website

Night Operations Supervisor Location: Colnbrook Salary: £35,000 per annum Job Type: Full-Time | Temp to Perm Recruiting on behalf of our client by M4 Recruitment M4 Recruitment is proud to be recruiting on behalf of a well-established international logistics and fulfilment business based in Colnbrook. We are looking for an experienced Night Operations Supervisor to join a fast-paced warehouse operation, leading teams to deliver outstanding service, operational efficiency and compliance. This is an excellent opportunity for an ambitious warehouse or logistics supervisor looking to progress within a growing organisation. Working Hours • Probation (First 3 Months): Monday to Friday, 6am start, • After Successful Probation: Saturday to Wednesday, 9pm start, • Salary: £35,000 per annum The Role As Night Operations Supervisor, you will be responsible for overseeing the day-to-day warehouse operation during your shift, ensuring customer shipments are processed safely, accurately and within agreed service levels. Working closely with the Operations Management team, you will lead and motivate operational colleagues while ensuring compliance with company procedures and industry regulations. Key Responsibilities • Supervise daily warehouse and fulfilment operations., • Allocate labour effectively to meet operational demands., • Escalate operational issues and implement effective solutions., • Conduct daily shift briefings and handovers., • Monitor attendance, timekeeping and performance., • Coach, mentor and support employee development., • Ensure compliance with customs, security, GDPR and Health & Safety requirements. What We're Looking For: • Full UK Driving Licence., • Previous experience as a Team Leader or Supervisor within a warehouse or logistics environment., • Strong IT skills, including email communication., • Ability to prioritise workloads in a fast-paced environment. Desirable • Logistics industry experience., • Warehouse Management System (WMS) experience., • Security awareness., • Dangerous Goods knowledge., • Forklift licence., • First Aid qualification. Benefits • 20 days annual leave, increasing with length of service., • Company healthcare scheme after one year's continuous service., • Government Workplace Pension Scheme. About the Opportunity Our client is a leading provider of international logistics, customs clearance, fulfilment and eCommerce solutions. They pride themselves on delivering exceptional customer service through operational excellence, innovation and teamwork. If you are a motivated warehouse supervisor with strong leadership skills and are looking for your next challenge within a growing logistics business, we'd love to hear from you. Apply today with M4 Recruitment and one of our consultants will be in touch to discuss this exciting opportunity

Air & Road Freight Operator Colnbrook | Night Shift | 4 on 4 off shifts | 7:00pm -7:00am | £38,000-£48,000 + Excellent Benefits Are you an experienced Air Freight Operator looking for a role where no two nights are the same? I'm recruiting on behalf of a global logistics organisation with an outstanding reputation for delivering time-critical freight solutions across international markets. Operating through an extensive worldwide network and supporting customers in highly regulated industries, they're continuing to invest in their UK operations and are looking to strengthen their night shift team. The business has decades of experience in international freight forwarding and supports customers with complex global supply chains, specialist customs services and expedited transport solutions. This is an exciting opportunity for someone with an air freight bias who also has exposure to road freight operations and thrives in a fast-paced, customer-focused environment. What's in it for You? £38,000-£48,000 depending on experience 4 on 4 off shifts (7:00pm-7:00am) - Providing greater work life balance Excellent holiday allowance Private healthcare Join a financially secure international logistics business with a strong reputation for investing in its people and technology. Work with high-profile, technically demanding customers where every shipment makes a real impact. Genuine career progression opportunities within a growing global organisation. Supportive team culture with exposure to specialist freight operations, customs and time-critical logistics. The Role Working as part of a specialist operations team, you'll be responsible for managing both import and export shipments, with a particular focus on exports for a key aerospace customer. This is a highly operational role where attention to detail, urgency and excellent communication are essential. You'll also play a vital role in coordinating Aircraft on Ground (AOG) shipments, ensuring critical aircraft parts and components are moved as quickly and efficiently as possible to minimise downtime. Key Responsibilities Managing air freight import and export shipments from booking through to delivery Coordinating UK and European road freight movements Handling urgent AOG shipments with speed and precision Completing customs clearances and ensuring full compliance Liaising with airlines, hauliers, overseas partners and customs authorities Monitoring shipments and providing proactive updates to customers Preparing and checking all freight documentation Resolving operational issues and ensuring service levels are consistently achieved What We're looking for Previous experience within air freight operations (imports and exports) Exposure to road freight operations Experience completing customs clearances Knowledge of AOG or other time-critical freight is highly advantageous Strong organisational skills with the ability to prioritise urgent shipments Excellent communication and customer service skills Ability to remain calm under pressure and work independently on night shiftsIf you're an experienced Air Freight Operator looking to take the next step in your career and enjoy working in a fast-paced, high-value logistics environment, I'd love to speak with you. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

The Customer Service and Operations Coordinator - Freight will manage international freight shipments from booking through to delivery, ensuring customers receive proactive updates and a high level of service throughout the process. The role involves liaising with carriers, overseas agents, transport providers and customs partners to ensure the smooth and compliant movement of goods. Client Details Our client is a growing international logistics business seeking a Customer Service & Operations Coordinator for its Windsor office. This is an excellent opportunity for someone with freight forwarding experience who enjoys managing customer relationships, coordinating shipments, and delivering exceptional service within a fast-paced logistics environment. Description As Customer Service and Operations Coordinator - Freight, you will be responsible for managing international freight movements whilst delivering outstanding customer service to clients, carriers, overseas partners and suppliers. You will take ownership of shipments from booking through to final delivery, ensuring customers are kept informed throughout the process and operational requirements are completed accurately and efficiently. Key responsibilities include: Coordinating import and export freight shipments from origin through to final delivery. Acting as the primary point of contact for customers, providing proactive updates and resolving queries efficiently. Liaising with airlines, overseas agents, transport providers and customs partners to ensure smooth movement of cargo. Preparing and checking operational documentation, including transport and customs-related paperwork. Managing shipment bookings and negotiating rates with carriers and suppliers. Monitoring shipment progress and communicating any potential delays or issues to customers. Supporting customs clearance processes through third-party customs brokers. Verifying supplier costs, processing invoices and maintaining shipment profitability. Ensuring compliance with relevant freight, customs and transport regulations. Building and maintaining strong relationships with customers and key service providers.Profile The successful Customer Service and Operations Coordinator - Freight candidate will have previous experience within a freight forwarding environment and possess excellent communication and organisational skills. You will ideally have: A minimum of 1 year's experience working within a freight forwarding business. Previous experience in a Customer Service Coordinator, Operations Coordinator, Freight Forwarder or similar role. Strong customer-facing communication skills with the ability to manage multiple stakeholders. Experience coordinating international import and/or export shipments. Knowledge of freight forwarding documentation and operational processes. Strong attention to detail and problem-solving abilities. Ability to work effectively in a fast-paced logistics environment. Good commercial awareness and confidence dealing with suppliers and customers. Experience using freight forwarding or logistics management systems. Knowledge of air freight operations would be advantageous. Information based on the attached role profileJob Offer Salary of £35,000 - £38,000. Opportunity to join a growing international logistics organisation. Varied and customer-focused role with significant operational responsibility. Supportive team environment. Career development opportunities within the logistics and freight forwarding sector. Windsor-based office location.Logistics Distribution and Supply Chain

Trade Compliance Co-ordinator / Customs Compliance Co-ordinator required for a freight forwarder in the Heathrow area, this freight forwarder imports and exports goods via air and ocean. The Compliance Co-ordinator will ensure all the paperwork is correct. You will be responsible for the Trade Compliance, CITES and Customs. £(phone number removed), monday to friday The role As a Customs Compliance Co-ordinator you will be responsible for the following: • Complete the Product Libraries, • Being able to determine correct tariff classifications for all supported brands within the Key Account function moving from the EU as required., • Issuing country specific guidance (for the UK) to the business on additional import requirements for stock products predominantly from the EU., • Providing support on internal projects where input, involvement or expertise where Trade Compliance is needed., • Auditing and monitoring entries to ensure they are compliant with local import and export legislation, as well as to support brand KPI audit requirements., • Ensure all operational activities are completed and followed up correctly in accordance with SOP’s and organisational policy., • Help facilitate Imports and Exports of non-stock goods, completing and supplying documents and declarations., • Liaise with HMRC and assist with maintenance on customs procedures., • Implement and improve new efficiencies in client workflow in conjunction with line manager., • Create and maintain written procedures., • Complete CITES applications., • Ensure all CITES trackers are completed accurately and constantly up to date., • Arrange air bookings for CITES permits., • Complete checks for all CITES permits, ensuring they have been issued correctly., • Immediately report and record any amendments and issues with the CITES permits to the line manager, • Complete CITES Importer Notifications within the instructed time-period, • Complete all Import, Export, Transit, ICS and ENS declarations compliantly in line with regulations. This role is within a freight forwarder and will include all the standard duties you would expect of a Customs Compliance Co-ordinator. Experience For the Customs Compliance Co-ordinator position we are looking for a candidate with freight knowledge. Experience within customs/trade compliance within a large business or brokerage firm, and an in-depth understanding of UK & EU Customs regulations and documentation, you will have around 2-4 years experience in a similar position or Customs facing role. You will also have knowledge of control documentation such as IMPROT and EXPORT permits for CITES would be preferable • Freight forwarder - heathrow area, • customs department, • Compliance coordinator role, • parking on site, • £(Apply online only), • monday to friday Apply Today: For over 15 years, HtE Recruitment Logistics division has been trusted by professionals across the UK to find their next role. Our Logistics Recruitment team also offers a variety of positions nationwide. If you're considering a move, get in touch with HtE Recruitment today. By applying, we’ll save your contact details to discuss this role. For full details on how we handle your data, see our GDPR privacy policy on our website or in our email. HtE Recruitment acts as a Recruitment Agency for permanent roles only

Our client, a recognized player in the Freight Forwarding and Transportation Industry who also specialize within the Supply Chain and Logistics Solutions are looking for a Trade Compliance Coordinator to join their team and offices based in the London, Heathrow area. On Offer: Salary up to £27,500, dependant on skills and experience. Annual salary reviews Monday – Friday shift pattern: 8.30am – 5.30pm– one-hour unpaid lunch On commencement 20 days holiday plus 8 bank holidays, rising to 25 days plus 8 bank holidays Discretionary bonus, private medical cover, & pension Access to company Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more. Main Purpose of the Trade Compliance Coordinator: The role is to support Key Account Trade Compliance Functions with KPI and Product Reporting Duties and Responsibilities: Working closely with line report and operators to ensure smooth movement of items across borders. Being able to determine correct tariff classifications for all supported brands within the Key Account function moving from the EU as required Issuing country specific guidance (for the UK) to the business on additional import requirements for stock products predominantly from the EU Maintain close liaison with line reporting and to provide support to the Head of function Providing support on internal projects where input, involvement or expertise from Trade Compliance is needed Auditing and monitoring entries to ensure they are compliant with local import and export legislation, as well as to support brand KPI audit requirements Ensure all operational activities are completed and followed up correctly in accordance with SOP’s and organisational policy. Help facilitate Imports and Exports of non-stock goods, completing and suppling documents and declarations Liaise with HMRC and assist with maintenance on customs procedures. Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Implement and improve new efficiencies in client workflow in conjunction with line manager Report any sales leads (new clients) to the line manager for distribution to the sales team. Create and maintain written procedures Ensure all reports & KPI’s are generated by given deadlines and handed to line manager for submission to each area of Key Accounts Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly To be Considered: Proven experience within customs/trade compliance within a large business or brokerage firm and an in-depth understanding of UK and EU Customs regulation's Proficient understanding of international trade, import duties, commodity codes, incoterms, preference, and valuation Fluent in English (verbal and written) essential with expert communication skills across all levels Intermediate Excel skills Ability to work as part of a team as well and being confident independently * Demonstrate initiative and drive to meet deadlines while working in a busy environment For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Your new company A specialist Air / Urgent Freight Solutions provider, seeks two Freight Forwarders to work in their office in Windsor. Your new role For both positions we are looking for proven experience with Air Freight Exports, with the Senior position needing higher level experience of Imports and Customs too. What you'll need to succeed You will enjoy working in a very fast-moving Freight Forwarding environment, with a strong focus on rapidly finding the right solutions for customers who need us to get their items from A to B promptly. You manage bookings and shipments, securing cargo allocations, negotiating rates with major airlines and cargo carriers. You will be a very strong communicator, delivering clear and concise updates to all stakeholders regarding options for routes, costs, and keeping all parties informed regarding real and potential delays. You will be able to prepare Transport documentation including House and Master Air Waybills (HAWB & MAWB), commercial invoices, packing lists, Certificates of Origin and Carnet, working with Customs Brokers where appropriate. Ensure full compliance with HMRC customs regulations, CAA (Civil Aviation Authority) air security requirements, and BIFA Standard Trading Conditions. An active IATA Dangerous Goods (DG) certificate is highly desirable (or willingness to undertake training). Solid working knowledge of CDS / HMRC procedures, BIFA terms, and IATA guidelines, and experience with freight forwarding operating systems and other tools. What you'll get in return Competitive salary (£40-45k plus benefits for the Senior role, £35-38k plus benefits for the Standard role). Both positions will have opportunities for ongoing professional development, supported by investment in training and professional qualifications by the employer. Please note all applicants must have Right to Work in the UK, and be able to work in the office 5 days per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Aerospace International Logistics Specialist Shift 12-9pm Our client, a leading aerospace logistics specialist, is seeking an Aerospace International Logistics Specialist to manage time-critical (AOG) shipments and deliver outstanding customer service. You will coordinate shipments from booking through to delivery, ensuring customers receive regular updates and efficient solutions. Key Responsibilities Manage customer bookings and quotations. Monitor shipments from collection to delivery. Keep customers informed of shipment progress and resolve any issues. Liaise with airlines, overseas offices, customs brokers and service partners. Maintain accurate shipment documentation and ensure compliance with company procedures. Build strong customer relationships and support the operations team.Skills & Experience 2+ years' experience in aerospace logistics, freight forwarding or supply chain. Experience managing time-critical (AOG) shipments. Strong customer service, communication and problem-solving skills. Good knowledge of international air freight and airline routings. Proficient in Microsoft Office

Job title: Air Import Gateway Operator Location: Slough, SL3 Salary: up to £32,000 DOE Hours: Monday to Friday 09:00 - 17:30 Air Import Gateway Operator Overview My client is looking for an experienced Air Import Gateway Operator to join their busy and growing air freight operations team. This is an excellent opportunity for someone with a strong background in air freight imports and gateway operations who thrives in a fast-paced logistics environment. The successful candidate will be responsible for coordinating consolidated air import shipments from arrival through to final delivery, ensuring all customs, airline and customer requirements are met while delivering exceptional customer service. Air Import Gateway Operator Responsibilities Coordinate and manage daily Air Import Gateway operations from arrival through to final delivery. Monitor inbound schedules and ensure prompt processing of import shipments. Arrange deconsolidation of master air waybills (MAWBs) into individual house air waybills (HAWBs). Prepare, review and process all import documentation, ensuring accuracy and compliance. Liaise with airlines, handling agents, overseas offices, customers and transport providers to ensure smooth shipment movements. Coordinate customs clearance activities, working closely with customs brokers to minimise delays. Ensure all import entries and supporting documentation are completed accurately and within required deadlines. Arrange final mile deliveries with approved transport providers. Monitor shipment milestones and proactively communicate updates to customers. Resolve operational issues quickly and professionally, providing effective solutions to customers and stakeholders. Process job costing, supplier invoices and customer billing accurately within agreed timeframes. Maintain accurate shipment records within the freight forwarding operating system. Ensure all KPI and service level agreements are achieved. Identify opportunities to improve operational efficiency and customer service. Build and maintain strong relationships with customers, airlines, overseas partners and internal departments. Air Import Gateway Operator Requirements Previous experience within Air Freight Imports or Air Import Gateway Operations. Strong understanding of air freight import procedures and gateway operations. Working knowledge of HMRC Customs procedures and CDS entries. Experience handling MAWB and HAWB documentation. Knowledge of IATA regulations and airline procedures. Experience using CargoWise, ASM Sequoia, Descartes or similar freight forwarding software. Excellent communication and customer service skills. Strong organisational skills with the ability to prioritise multiple shipments.WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Our client is looking for an experienced ocean import & pricing coordinator. Location is Heathrow Salary £38-43k Outline of the role : Manage import sea freight shipments from origin to final delivery while supporting the commercial team with ocean freight pricing, quotations, and carrier rate management. The successful candidate will ensure efficient shipment execution, maintain strong relationships with carriers and suppliers, and provide competitive pricing solutions to customers. Ocean Import Operations • Manage end-to-end ocean import shipments from booking through delivery., • Coordinate with overseas agents, shipping lines, hauliers, warehouses, and customers., • Monitor shipment progress and proactively communicate updates to clients., • Arrange customs clearance and ensure compliance with UK import regulations., • Prepare and review shipping documentation, • Resolve shipment delays, discrepancies, and service issues., • Ensure all operational files are completed accurately and within company KPIs., • Maintain accurate shipment records in the freight management system., • Verify supplier invoices and approve operational costs. Pricing & Commercial Responsibilities • Prepare competitive ocean freight import quotations for customers and sales teams., • Negotiate rates with shipping lines, NVOCCs, and overseas agents., • Maintain carrier tariffs, contract rates, and surcharge updates., • Analyse market conditions and carrier pricing trends., • Support tender submissions and customer RFQs., • Calculate freight costs, local charges, customs fees, and delivery costs., • Ensure pricing accuracy and profitability targets are achieved., • Develop and maintain relationships with carriers and service providers., • Promote use of Cargowise functions for quotations to help towards paperless operations

Customs Brokerage Supervisor Location: Feltham Salary: Up to £45,000 per annum Hours: Monday to Friday, 9:00am to 5:00pm Flexible working available 25 days' holiday plus bank holidays Private healthcare An established freight forwarding and logistics business is looking to recruit an experienced Customs Brokerage Supervisor to lead its customs operations team in Feltham. This is an excellent opportunity for an experienced customs professional who is ready to take greater responsibility for team performance, compliance and the smooth delivery of import and export customs clearances. The Role As Customs Brokerage Supervisor, you will oversee the day-to-day performance of the customs brokerage team, ensuring declarations are completed accurately, efficiently and in line with current customs regulations. You will support and develop team members, manage workloads, resolve complex customs queries and act as a senior point of contact for internal departments, customers and relevant authorities. Key Responsibilities Supervise the daily activities of the customs brokerage team Allocate workloads and ensure customs entries are completed within agreed deadlines Oversee import and export customs declarations Ensure compliance with HMRC requirements and internal procedures Review customs documentation for accuracy and completeness Support the team with complex entries, classifications and customs-related queries Monitor team performance, productivity and service levels Provide coaching, training and ongoing support to customs team members Liaise with customers, freight operations teams, carriers and government authorities Identify process improvements and support the development of more efficient customs procedures Assist with customs audits, reporting and compliance reviews Escalate potential compliance issues and ensure corrective action is taken Requirements Strong experience within customs brokerage or customs clearance Previous supervisory, team leadership or senior customs experience Good knowledge of UK import and export customs procedures Experience completing and reviewing customs declarations Understanding of commodity codes, customs valuation, rules of origin and duty calculations Knowledge of CDS and relevant customs systems Strong attention to detail and commitment to regulatory compliance Confident communication and problem-solving skills Ability to manage workloads and priorities in a fast-paced environment Experience coaching or developing team members would be advantageous Package Salary up to £45,000 per annum Monday to Friday, 9:00am to 5:00pm Flexible working arrangements 25 days' holiday plus bank holidays Private healthcare Long-term career development opportunities Supportive and professional working environment Opportunity to lead and develop an established customs brokerage team This position would suit an experienced Customs Supervisor, Customs Team Leader, Senior Customs Clerk, Customs Brokerage Specialist or Customs Compliance professional looking to progress within a stable and growing logistics business. Apply today for further information. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Deputy Customs Manager Location: Feltham Job Type: Full-time Salary: £40,000-£45,000 per annum (depending on experience) About the Role Our client is seeking an experienced and commercially minded Deputy Customs Manager to lead and support their customs operation in Feltham. This is an excellent opportunity for a highly knowledgeable customs professional with extensive brokerage experience who is looking to take ownership of a busy customs function while helping to drive business growth. The successful candidate will have a strong background in UK customs procedures, be confident handling all types of customs declarations, and possess the leadership skills to support and develop a customs team. Alongside operational responsibilities, you will play an important role in maintaining strong client relationships and identifying opportunities to grow the business. Key Responsibilities Prepare, process and oversee import, export and transit customs declarations. Manage all types of customs entries, ensuring accuracy and compliance with UK customs regulations. Ensure all customs activities are completed in line with HMRC legislation and company procedures. Support, mentor and manage the customs team, providing guidance and maintaining high performance standards. Monitor workloads and ensure customs entries are processed efficiently and accurately. Manage customs invoicing and associated administrative processes. Build and maintain strong relationships with customers, providing an excellent level of service. Identify opportunities to expand existing client relationships and generate new business. Work closely with internal departments to ensure the smooth movement of shipments. Resolve customs-related queries quickly and professionally. Participate in a remote on-call rota covering one weekend per month. Skills & Experience Minimum 5 years' experience within the customs brokerage industry. Extensive knowledge of UK customs legislation, procedures and compliance requirements. Strong experience preparing and processing import, export and transit customs declarations. Ability to confidently complete customs declarations of all types. Previous experience supporting or managing a customs team. Strong working knowledge of CargoWise. Excellent typing speed with the ability to process customs entries accurately and efficiently. Experience managing customs invoicing and related administrative tasks. Excellent communication and organisational skills. Ability to work effectively under pressure in a fast-paced environment. Proactive, self-motivated and solution focused.WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Night Operations Supervisor (Night Shift) Location: Colnbrook Job Type: Full-Time Shift Pattern: Saturday to Wednesday (Night Shift) Salary: £35,000 per annum Start Date: Immediate Night Operations Supervisor – £35,000 – Colnbrook We are recruiting on behalf of our client for an experienced Night Operations Supervisor to join their busy warehouse and logistics operation in Colnbrook. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about delivering operational excellence. You will be responsible for leading the night shift team, ensuring customer shipments are processed safely, accurately, and on time while maintaining the highest standards of compliance, safety, and customer service. Key Responsibilities Operations • Supervise the day-to-day running of the night warehouse operation., • Ensure all shipments are processed accurately and within agreed service levels., • Allocate labour efficiently to meet operational demands., • Monitor workflow and respond quickly to changing priorities., • Drive productivity, quality, and operational performance., • Resolve operational issues and escalate where necessary. Team Leadership • Lead, motivate, and develop the warehouse team., • Conduct daily shift briefings and handovers., • Monitor attendance, punctuality, and performance., • Coach, mentor, and support employee development., • Assist with recruitment, onboarding, and training. Customer Service • Deliver excellent service and maintain customer satisfaction., • Communicate effectively with internal departments., • Support investigations into customer queries and service issues., • Build strong working relationships across the business. Compliance & Health & Safety • Ensure compliance with customs, security, Health & Safety, GDPR, and Dangerous Goods regulations where applicable., • Promote a positive safety culture., • Carry out warehouse inspections and maintain excellent housekeeping standards., • Investigate accidents, incidents, and near misses., • Maintain accurate operational records and documentation. Continuous Improvement • Identify opportunities to improve efficiency and productivity., • Reduce operational waste and unnecessary costs., • Support continuous improvement initiatives across the operation. What We're Looking For Essential Full UK Driving Licence. Previous warehouse experience. Experience as a Team Leader or Supervisor within a warehouse or logistics environment. Strong communication and organisational skills. Good PC skills, including email communication. Ability to prioritise workloads in a fast-paced environment. Excellent attention to detail. Positive, proactive attitude. Flexibility to support operational requirements. Desirable Logistics industry experience. Warehouse Management System (WMS) knowledge. Forklift Licence. Dangerous Goods awareness. Security awareness. First Aid qualification. Benefits Salary of £35,000 per annum 20 days annual leave, increasing with service (up to 25 days) Company healthcare scheme after one year's continuous service Government Workplace Pension Scheme Permanent opportunity following a successful temporary period (where applicable) Immediate start available Apply Today If you have the leadership skills and warehouse experience to excel in a busy night operation, we'd love to hear from you. Apply now to be considered for this exciting opportunity with our client

Freightserve recruitment are looking for a Air Export Gateway Coordinator for a major Freight Forwarder. The company is based in the Heathrow area. Key Responsibilities:- • Coordinate the day-to-day operation of the LHR Export Gateway, supporting UK branches with the planning, booking and execution of export air freight shipments., • Manage flight schedules, airline capacity, airline equipment, shipment allocations, consolidations and ULD builds to maximise efficiency, meet carrier cut-off times and achieve the best commercial rates., • Deliver excellent customer service by managing customer enquiries, meeting agreed KPIs and maintaining proactive communication with internal teams, branches and external partners., • Build and maintain strong relationships with airlines, handling agents and service providers to ensure smooth operational performance and service continuity., • Prepare and process export documentation, customs paperwork, airline bookings, CASS invoicing, cost accruals and financial documentation accurately and in line with company procedures., • Work collaboratively with Operations, Warehouse, Transport, Customer Service, Pricing, Sales and Commercial teams to ensure seamless end-to-end shipment management., • Use CargoWise, ASM Sequoia, WebCargo and Microsoft Office to manage operational activities, maintain accurate records and support reporting requirements., • Ensure compliance with customs regulations, Aviation Security, Health & Safety standards, company policies and export procedures, including month-end compliance activities and MUCR closures., • Support continuous improvement by identifying efficiencies, participating in cross-training, undertaking required training and carrying out additional duties to support the effective operation of the department. Working hours are Sunday - Thursday (Friday and Saturday off) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

As an Operations Coordinator, you will manage the end-to-end coordination of international freight shipments, ensuring smooth delivery, accurate documentation, and excellent customer service. The role requires strong communication, attention to detail, and the ability to work with customers, carriers, customs partners, and global stakeholders to maintain efficient and compliant logistics operations Client Details Our client is a growing international logistics and supply chain business with a strong presence across global markets. With a reputation for delivering high-quality freight solutions and exceptional customer service, they are seeking an Operations Coordinator to join their Windsor-based operations team. Description As an Operations Coordinator, you will be responsible for managing the end-to-end coordination of international freight movements, ensuring shipments are delivered efficiently, compliantly, and in line with customer expectations. Working closely with carriers, overseas partners, customers, and internal stakeholders, you will play a key role in keeping operations running smoothly while maintaining exceptional service standards. Key Responsibilities Coordinate import and export shipments from origin through to final delivery. Liaise with customers, suppliers, overseas agents, carriers, and transport providers to ensure seamless shipment execution. Provide accurate and timely updates on shipment status, transit schedules, and any operational challenges. Prepare, review, and process freight and customs documentation, ensuring accuracy and compliance. Work closely with customs partners to facilitate efficient clearance processes. Manage relationships with carriers and service providers to secure capacity and maintain service levels. Verify supplier costs, support invoicing processes, and assist with profitability monitoring. Ensure all activities are completed in line with relevant industry regulations, customs requirements, and company procedures. Resolve operational issues quickly and professionally while maintaining a high level of customer satisfaction. Profile The successful Operations Coordinator candidate will have: Previous experience within logistics, freight forwarding, supply chain, or transport operations. Strong organisational skills with the ability to manage multiple shipments and deadlines simultaneously. Excellent communication skills with the confidence to engage with customers and stakeholders at all levels. Knowledge of customs processes, freight documentation, and international logistics operations. Strong attention to detail and a proactive approach to problem solving. Experience using logistics or freight management systems. Knowledge of HMRC, IATA, or related industry regulations would be advantageous. Dangerous Goods certification would be beneficial but is not essential.Job Offer Competitive salary - £40k to £45k Opportunity to join a growing and ambitious international business. Supportive and collaborative team environment. Career development and progression opportunities. Exposure to international logistics operations and key industry stakeholders. Windsor-based office location with excellent transport links. Logistics Distribution and Supply Chain

Freightserve recruitment are looking for a Quality and Compliance Executive for a major Freight Forwarder. The company is based in the Heathrow area. Duties Include: • Supporting the Head of Administration, conduct and manage quality and compliance processes throughout the business to ensure consistency and high standards are maintained., • Complete internal quality audits of systems and processes for all UK offices, both remotely and in-person., • Assist in third-party audits of our quality management systems periodically by accrediting bodies., • Management and follow-up of QMS and incident reporting., • Complete thorough root cause analysis and introduce effective preventative solutions where necessary., • Take a proactive approach to risk management, identifying areas of improvement., • Engage regularly with Regional and Department managers to ensure quality and compliance goals are met., • Create and distribute staff surveys to monitor awareness of company practices., • Conduct training presentations/programmes, both internally and customer-facing., • Analyse data and produce clear reporting to superiors., • Maintain up-to-date and accurate records, in line with requirements for ISO and other company accreditations., • Fully understand the needs and drivers of the business and how best to integrate these into daily tasks., • Adopt digital solutions to streamline processes and drive efficiency., • Work closely and build relationships with colleagues at all levels of the business, • Be an inspirational candidate and work responsibly as part of a larger team. Essential Skills: • A minimum of 2 years working in a quality/compliance capacity., • A confident user of digital platforms such as the Microsoft Office suite (Word, Excel, PowerPoint, OneNote, etc), DocuSign and online portals., • Previous experience of data analytics and reporting., • Strong data entry and document management skills., • Excellent written and verbal communication., • The ability to work collaboratively with colleagues at all levels of the business., • An articulate, creative thinker with the ability to share ideas succinctly., • Detail-oriented and comfortable working to deadlines., • Polished, personable and energetic personality., • Be able to think both proactively and reactively, taking appropriate actions in any given circumstance., • A strong multi-tasker who is able to prioritise effectively., • Self-motivated with good time management., • Quality Management Systems trained, aligned with ISO9001 or equivalent certification., • HMRC Customs and Compliance experience., • Knowledge and experience in an Aviation Security environment would be advantageous Office based role, with the possibility for some hybrid working following successfully completed probation period). Required Experience: 2+ years in similar position Benefits include; 25 days plus BH As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Freightserve recruitment are looking for an experienced AOG Export and Import people for well established and Niche sector Freight Forwarders based in Heathrow area. Job Description:- Dealing with AOG's shipments (start to finish) - Either Export or Imports For Exports:- Preparing Export consignments for shipping, ensuring all consignments depart from the UK in accordance with the client’s requirements. Handle and monitor all consignments ensuring compliance with all agreed company policies. Completing MAWB’s and HAWB's Completion of NES Customs entries Issuing of consignment security letters and airline lodge paperwork. Dealing with overseas agents. Dealing with telephone enquiries from both internal & external departments accurately and efficiently. For Imports:- Completing Import customs entries Liaising with Airlines, GSA's and Handling Agents * Dealing with Overseas Agent All hours and Shifts required!!!!! As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

We are seeking an experienced Import Manager from a freight forwarding environment, with a strong operational background, industry knowledge, and a proven ability to lead and develop high-performing teams. Location; Heathrow Monday to Friday 0900-17.30 26 day holiday plus bank holidays - Car allowance and healthcare scheme Key requirements include: • Minimum 7-10 years' experience within import, customs, freight forwarding or logistics operations., • A minimum of 5 years' management experience, leading operational teams within a fast-paced forwarding or logistics environment, • Proven leadership capability, including coaching, performance management, employee development, succession planning, recruitment and team engagement., • Experience managing departmental performance through KPIs, service levels, productivity measures, resource planning and continuous improvement initiatives., • Strong commercial awareness, with responsibility for departmental budgets, cost control and P&L performance., • Strong understanding of international freight forwarding operations, including air freight, customs brokerage and multimodal transport movements., • Excellent knowledge of HMRC regulations, customs compliance requirements and import processes., • Ability to act as the senior escalation point for operational, customs, compliance and customer service matters., • Experience building and maintaining strong relationships with customers, carriers, customs authorities and overseas partners., • Comfortable leading customer business reviews, supporting new customer implementations and working closely with commercial teams to drive growth., • Strong communication and stakeholder management skills, with a customer-focused mindset and the ability to collaborate across multiple functions. Salary & Package • Up to £65,000 basic salary, • Car allowance

Freightserve recruitment are looking for an r Import Operations Manager for a well-established small Freight Forwarder based in the Colnbrook area. Responsibilities:- • Dealing with Imports start to finish - Focusing on mainly Air Imports, • Being the main contact with HMRC, • Customs compliance, • Overseeing a small team, • Completing Import Customs entries, • Working closely with Director on all operational matters, • Liaising with Airlines, Handling Agents and Transporters, • Internal / external communication, • Liaising with Customers through Email and Telephone., • Invoicing, • Assisting with quotations Skills:- • Air Imports (start to finish), • Knowledge of ETSF, • Supervisor / Managerial experience As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Freightserve recruitment are looking for an Airfreight Operator for a busy well-established Freight Forwarder based in the Windsor area. We are seeking an organized, articulate, and proactive Air Freight Forwarder to join our international logistics team. The Operator within our air freight division coordinates Expedited and Next Flight Out (NFO) movements via air and domestic networks. This position is responsible for interpreting detailed shipping instructions and adhering to client-specific protocols during the execution of export, import and domestic transit. In this role, overall, you will coordinate end-to-end export and import air cargo movements, ensure compliant customs clearance, and manage seamless freight transit in line with local legislation. The ideal candidate possesses strong operational experience, exceptional communication skills across diverse stakeholders, and a sharp eye for detail to prevent border delays and keep clients fully informed at every stage. Key Responsibilities Manage import and export air freight movements from origin to final UK delivery, securing cargo allocations and negotiating rates with major commercial airlines and cargo carriers. Deliver clear, timely, and concise updates to clients, airline representatives, overseas agents, and hauliers. Convey complex logistics details, routing options, ad hoc cost requests and potential transit delays to manage customer expectations effectively. Prepare and review vital transport documentation, including House and Master Air Waybills (HAWB & MAWB), commercial invoices, packing lists, Certificates of Origin and Carnet. Utilizing an external customs broker for final customs clearance. Maintain strong relationships with airlines, ground handling agents (GHAs), and UK road transport partners for efficient airport transfers and final-mile deliveries. Cost Control & Invoicing: Audit airline and supplier invoices against agreed tariffs Ensure full compliance with HMRC customs regulations, CAA (Civil Aviation Authority) air security requirements, and BIFA Standard Trading Conditions. Qualifications & Essential Skills Outstanding written and verbal communication skills in English. Ability to maintain a c alm, professional tone when handling urgent operational issues, negotiating rates, or resolving client escalations. Direct experience in air freight forwarding within a UK freight forwarding or logistics business. Solid working knowledge of CDS / HMRC procedures, BIFA terms, and IATA guidelines. Dangerous Goods (DG) certificate or willingness to undertake training. Experience with freight forwarding operating systems and other tools. Working hours are Monday - Friday (Some flexibility will be needed) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions for the Aerospace industry, are recruiting for an Operations Coordinator – AOG Logistics to be based at their offices in the London, Heathrow area. On offer: Competitive salary package, c.£42K, depending on experience Working Pattern: 4 days on / 4 days off shift pattern, 0700 to 1900 Healthcare Cash Plan, including dental and vision Incremental holidays based on length of service, with an additional day off for your birthday Contributory pension scheme Life assurance Employee Assistance Programme Free on-site parking Opportunity to grow expertise through ongoing coaching, training and development sessions Main Purpose of the Role: The Operations Coordinator – AOG Logistics will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import & export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities of the Operations Coordinator – AOG Logistics: Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers. Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements. Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries. Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system. Ensure compliance with all statutory aviation requirements, health and safety policies, and the companies Quality Management System. Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business To be Considered: Proven AOG import or export freight forwarding operations experience Thrives in a fast-paced, customer-driven environment. Demonstrates a solid understanding of UK customs law and procedures. Has experience with Customs Declaration Service and knowledge of Cargowise (preferred). Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel. Ideally has Dangerous Goods compliance certification. Can work independently, using their initiative to assess data and propose solutions. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

We are seeking an experienced and highly-motivated Quality & Compliance Executive to join our team, with a passion for digital solutions. Predominately based at the London Heathrow office, the successful candidate will play a vital role in supporting the business’ drive towards enhanced quality and compliance controls. Office based, although possibly some hybrid working following successful probation period Some UK travel and possible European travel in the future Mon to Fri Salary £ 30-35k 25 days holiday, increasing after 5 years Duties Include: • Supporting the Head of Administration, conduct and manage quality and compliance processes throughout the business to ensure consistency and high standards are maintained., • Complete internal quality audits of systems and processes for all UK offices, both remotely and in-person., • Assist in third-party audits of our quality management systems periodically by accrediting bodies., • Management and follow-up of QMS and incident reporting., • Complete thorough root cause analysis and introduce effective preventative solutions where necessary., • Take a proactive approach to risk management, identifying areas of improvement., • Engage regularly with Regional and Department managers to ensure quality and compliance goals are met., • Create and distribute staff surveys to monitor awareness of company practices., • Conduct training presentations/programmes, both internally and customer-facing., • Analyse data and produce clear reporting to superiors., • Maintain up-to-date and accurate records, in line with requirements for ISO and other company accreditations., • Fully understand the needs and drivers of the business and how best to integrate these into daily tasks., • Adopt digital solutions to streamline processes and drive efficiency., • Work closely and build relationships with colleagues at all levels of the business, • Be an inspirational candidate and work responsibly as part of a larger team. Essential Skills: • A minimum of 2 years working in a quality/compliance capacity., • A confident user of digital platforms such as the Microsoft Office suite (Word, Excel, PowerPoint, OneNote, etc), DocuSign and online portals., • Previous experience of data analytics and reporting., • Strong data entry and document management skills., • Excellent written and verbal communication., • The ability to work collaboratively with colleagues at all levels of the business., • An articulate, creative thinker with the ability to share ideas succinctly., • Detail-oriented and comfortable working to deadlines., • Polished, personable and energetic personality., • Be able to think both proactively and reactively, taking appropriate actions in any given circumstance., • A strong multi-tasker who is able to prioritise effectively., • Self-motivated with good time management., • Quality Management Systems trained, aligned with ISO9001 or equivalent certification., • HMRC Customs and Compliance experience., • Knowledge and experience in an Aviation Security environment would be advantageous

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