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Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee:If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Your roleWhat you'll be doingWhat We NeedCorpay is currently looking to hire a Employee Experience Partner within our Employee Experience UK team. This position falls under our Global Shared Services function and located Meriden, Walsall in UK. You will provide operational support and help streamline operational and administrative HR processes across the UK. You will be the key support to our UK stakeholders in handling the all-employee experience matters. You will report directly to the Senior HR Employee Experience Manager and regularly collaborate with the wider UK HR/EE team, IVP business leaders and supporting offices in Meriden and Walsall.How We WorkAs an Employee Experience Partner, Corpay will set you up for success by providing:Assigned workspace in Walsall, Meriden offices, UKCompany-issued equipmentFormal, hands-on training. Support for you to complete professional certifications.Role ResponsibilitiesBuilding relationships with all our UK stakeholders to improve their HR experience.Proactively encourage Self-service through our HR Hub.Serving as a labor relations/employee relations resource and provide insight regarding new company policies, procedures, programs and activities.Conducting investigations, prepares investigative reports, and makes recommendations to resolve employee issues based on policy, past practice and legal justifications.Conducts exit interviews and make recommendations based on trends or notable comments for advising management for improvement.Ensuring thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow up questions related to company policies and procedures.Assist in the day-to-day administrative processes, including reporting related to FMLA maintenance and time management processes.Conducting staffing/turnover reporting to include tracking of offer letters, new hire process flow and scheduled orientation dates.Identifies internal talent and partners with hiring manager and Talent Acquisition Partner to fill open roles.Consults with and advises managers and employees with regard to employee relations issues including investigation and problem resolution, disciplinary action and termination.Advises managers and employees concerning compensation, benefits, and employee services as well as provide training in accordance with policies, procedures, and practices.Interprets and executes company policies, procedures and practices to ensure compliance with government laws and regulations.Acting as key business partner focused on establishing, maintaining, and developing an environment to promote positive employee relations and successful business practices.Assisting with other tasks or special projects as assigned by manager.Proactively identifying and meeting customer and stakeholder needs while delivering exceptional service.Thinking creatively and developing innovative solutions to improve processes and business outcomes.Building and maintaining strong relationships with stakeholders across the business.Collaborating effectively, sharing knowledge, and contributing to team success.Demonstrating a results-driven mindset by delivering high-quality outcomes and continuously improving performance.Qualifications & SkillsUp to 3 years in a HR Generalist / Shared Services environmentCIPD level 5 or 5+ years of experience in HR corporate environmentStrong UK labor code knowledgeStrong communication & problem-solving skillsDemonstrated track record of strong service delivery.Technical / Functional Skills & Knowledge of HR Tools and Interfaces (Workday preferred)Knowledge of HR strategies and objectivesRisk awareness and management advisor experienceExperience in a fast paced, high-volume environment with a strong customer service focusContinuous improvement mindsetAbility to work under pressure balancing day to day priorities with project workExperience leading and supporting complex employee relations casesExceptional organizational skills and attention to detailStrong analytical skillsCommercial and regulatory knowledgeOccasional travelling will be required – you will need to have your own vehicle and a driving licenceBenefits & Perks25 days per annum + 8 bank holidaysOption to buy or sell up to 5 days annually during the benefits enrollment windowEmployee contribution of 3% matched with 5% from CorpayProvided by Vitality with no excess (Corpay covers 250 excess)Access to flexible discounts, supermarket savings, and moreComplimentary access to thousands of online coursesVolunteering days and engagement in fun company-wide contests and initiatives#LI-LM1 #INDPRO-INTAbout CorpayAbout CorpayCorpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.Learn more about Corpay: Transparency & ComplianceEqual Opportunity EmployerCorpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.Use of Artificial Intelligence in HiringCorpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.Candidate Privacy NoticeFor information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: .Pay PhilosophyCorpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.SummaryLocation: WalsallType: Full time

Join us at a pivotal moment, where investment operations expertise, data integrity, and process excellence come together to underpin effective LGPS pooling and deliver strong outcomes. \n \n The Private Markets Operations Analyst plays a key role within the Investment Operations team, which provides essential support to the Investment function. This position is responsible for ensuring the smooth and accurate processing and support for new investment activity and life cycle support of existing investments. \n \n The role involves daily interaction and collaboration with internal teams across the firm, primarily the Investment teams but also including Client Services and Compliance, as well as with key external partners such as the Fund Administrator/Accountant, technology vendors and the General Partners. The successful candidate will contribute to the continuous improvement of operational processes, support the implementation of investment strategies, and help ensure regulatory and procedural compliance in line with best practice and LGPS Central’s commitment to excellence in asset management. \n \n What you'll be doing: \n As our Investment Operations Analyst (Private Markets), here's an insight into what you'll be getting up to: \n Fund and LP Administration \n\n • Provide operational support to Fund Managers.\n, • Preparing cashflow notices and managing cashflow activity with investors and General Partners.\n, • Bank and cash management and reconciliation\n, • Managing foreign exchange requirements\n, • Monitoring, processing and payment of invoices\n, • Oversight of the Fund Administrator for outsourced services including reviewing ongoing KPI and SLA performance\n, • Resolving investor queries\n, • Supporting internal audits\n, • Contribute to the development of the Target Operating Model\n, • Ad-Hoc project support\n\n Accounting and Reporting services \n\n • Maintaining investment and accounting records\n, • Reconciling financial statement line items\n, • Supporting valuation of investments\n, • Annual accounts preparation in compliance with FRS 102\n, • Preparing performance calculations\n, • Annual financial statement audit liaison\n, • Cost transparency reporting\n, • Preparation of quarterly performance reporting\n\n Regulatory and compliance \n\n • Periodic monitoring and review of the investors admitted and entities activity\n, • Compliance monitoring and reporting\n, • Formulating and implementing detailed compliance procedures in relation to applicable regulatory requirements.\n, • Preparing AIFMD Annex IV reporting\n, • Liaising with tax advisor for partnership tax compliance and tax structuring\n, • Ensuring compliance with Limited Partnership Agreement for administrative functions\n\n \n About Us \n LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. \n \n LGPS Central’s Partner Funds are: \n\n • Cheshire Pension Fund\n, • Derbyshire Pension Fund\n, • Leicestershire Pension Fund\n, • Nottinghamshire Pension Fund\n, • Shropshire Pension Fund\n, • Staffordshire Pension Fund\n, • West Midlands Pension Fund\n, • Worcestershire Pension Fund\n, • Gloucestershire Pension Fund\n, • Hampshire Pension Fund\n, • Sulfolk County Council\n, • Wiltshire Pension Fund\n, • Norfolk Pension Fund\n, • Oxfordshire Pension Fund\n\n \n The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. \n LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. \n Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds \n \n Requirements \n\n • Previous Fund Administration and/or Fund Accounting experience for Private Market investments, from either an Asset Management or Fund Administrator background.\n, • Some previous experience of supporting any of Private Equity, Private Debt, Infrastructure, Property investments is a must.\n, • An understanding of the roles played by an Outsourced Administrator.\n, • Any experience of Charles River, eFront or similar platforms would be an advantage.\n, • Competent grasp of the ‘life of a trade’ structure, knowledge of investment and accounting requirements and preparation of call and distribution notices.\n, • Understanding of regulations pertaining to Private Market investments.\n, • Proven track record of outstanding customer service, ideally servicing Financial Institutions.\n, • High attention to detail, analytical.\n, • Able to communicate complex and highly-technical matters in a way which is understandable and relevant.\n, • Confidence when communicating.\n, • Strong reasoning and problem-solving skills, able to develop pragmatic solutions to complex problems.\n, • Able to build effective relationships across all levels of the company.\n, • Highly organised and able to work to deadlines and manage competing priorities under significant time pressures.\n, • Strong interpersonal, communication and people management skills.\n, • Ability to challenge appropriately.\n, • Ability to think outside the box.\n\n \n Qualifications: \n\n • Degree level or equivalent\n\n \n What do we offer? \n We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: \n\n • Competitive salary\n, • An enhanced and generous Pension Scheme\n, • 30 days' paid holiday plus bank holidays\n, • 2 days paid volunteering days\n, • An extra paid Company Day in addition to paid holidays\n, • Excellent Learning & Development Opportunities\n, • Welfare and Family friendly policies\n, • Enhanced pay for new parents\n, • Access to our Employee Assistance Programme 247 Health & Wellbeing Support\n, • Vitality Private Medical Insurance\n, • Hybrid Working\n, • Company Service Awards\n, • Cycle to work scheme\n, • Company Electric Vehicle Scheme\n, • Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023\n, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023\n, • Winner of LAPF Investment Innovation\n, • Winner of Pool of the Year 2025\n

We think we are more than just a delivery company.We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!.We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the import

Customer 1st Advisor Castle Vale, Birmingham £27,218 per annum Permanent, Full Time (37 hours) Closing Date: 27th August 2026 (12pm) Interviews: week commencing the 7th September 2026 Our Customer 1st team is the first point of contact for customers, providing friendly, professional support across a wide range of enquiries. As a Customer 1st Advisor, you will manage inbound calls, welcome customers at our Castle Vale offices, and support service delivery through a variety of administrative tasks and customer surveys. This is a varied, people-focused role where no two days are the same. About the role In this role you will: - Act as the first point of contact for customer queries, helping to resolve issues at the earliest opportunity - Provide a professional front-of-house reception service, ensuring customers feel welcome and supported - Handle customer enquiries via face-to-face contact, telephone and written communication - Work closely with colleagues across different service areas to deliver joined-up, efficient support - Undertake administrative tasks and outbound survey work to support continuous service improvements About you We’re looking for someone who: - Has a genuine passion for delivering excellent customer service - Is confident communicating with customers in person, over the phone and in writing - Has experience in office administration or customer-facing roles - Is flexible and adaptive to meet business needs - Enjoys working as part of a team and supporting colleagues across different service areas - Is eager to learn, proactive, and keen to develop new skills If you enjoy helping people, solving problems, and being part of a supportive team that makes a real difference, we’d love to hear from you.

Customer Service Advisor Location: Bilston Salary: 13.00 per hour Hours: Monday to Friday Job Type: Full:time We are currently recruiting for a Customer Service Advisor to join a busy and friendly team based in the Bilston area. This is a fantastic opportunity for someone who enjoys working with people, providing excellent customer service and being part of a fast:paced branch environment. You will be the first point of contact for customers, helping to ensure they receive a warm, professional and friendly experience from the moment they make contact. The RoleAs a Customer Service Advisor, your responsibilities will include: Handling inbound and outbound customer calls in a professional and friendly manner. Speaking with customers to understand their requirements and providing helpful, accurate information. Welcoming customers who visit the branch and providing excellent face:to:face customer service. Assisting customers who come into the branch to make purchases. Dealing with customer queries and resolving any issues wherever possible. Building positive relationships with both new and existing customers. Supporting the wider branch team with general customer service and administration duties. Ensuring every customer receives a high level of service throughout their experience. About YouWe are looking for someone who is friendly, confident and customer:focused, with excellent communication skills and a professional telephone manner. Previous experience in a customer service, call handling, retail or branch:based environment would be advantageous. Experience within the automotive or motor trade industry would be ideal, although this is not essential. Full training will be provided for the right person. Most importantly, you will need to be approachable, reliable and comfortable speaking with customers both over the telephone and face:to:face. You should also be able to work well as part of a team while managing your own workload. What We Offer 13.00 per hour Monday to Friday working hours Full:time position Friendly and supportive working environment Opportunity to develop your customer service and industry knowledge Training provided If you are a confident communicator who enjoys helping people and would like to develop your career within a busy branch environment, we would love to hear from you. Apply today to be considered for this Customer Service Advisor opportunity in the Bilston area.

Exciting NEW Role Available! First Line Customer Support Based in Wolverhampton £13.45 per hour Full Time Rota Basis - Working hours between 5:00am and 11:00pm Temporary to permanent Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based in Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! Role Summary - Acting as the first point of contact to both internal and external customers. - Managing incoming telephone calls/queries to client SLA standards. - Managing outgoing telephone calls/queries. - Managing customer e-mails to company quality standards. - Logging incoming calls and emails into incident ticketing tool. - Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas. - Maintain high level of first-time fix rate to achieve Service Desk targets. - Maintain detailed and accurate records of actions taken to support the incidents resolution. - Maintain clear communication in line with company guidelines. - Identify major incidents and escalate where required. - Monitor all outstanding tickets and proactively manage personal workload. What we need from you! - Experience in a similar role is ideal bringing transferable Customer Service skills. - Basic computer skills are required - confident use of MS Word, Excel, and Outlook to a basic standard. - Excellent people skills are essential. - Ability to manage own workload and take a proactive approach to your desk. - Willingness to provide flexibility with shift rota patterns, as required by the business. Further Details - You will be provided with a rota in advance of your shifts, which will be of a varying hours and pattern. Rota will include 5 working days with 2 rest days however the rest days may not be consecutive. - Flexibility around scheduling patterns is required to ensure service levels are maintained and hours are allocated fairly. If the above sounds of interest, please apply directly to the advert with your most UP TO DATE CV to best demonstrate your relevant experience. Adecco will make every attempt to contact individual applicants however in some cases this may not be possible and therefore we reserve the right to close the advert should sufficient applications be reached. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Client Support Advisor Wolverhampton, WV10 9LE GBP 26,520 rising to GBP 27,040 following successful completion of training Permanent Office based Monday to Friday Full:time applications are welcome, and we are also happy to consider two part:time candidates looking for a job share. Looking for more than just another customer service job? We dont simply answer telephones. We become a genuine extension of our clients businesses, making sure every caller receives the warm, professional and helpful service our clients would give themselves. Every day is different. One minute youll be managing a busy diary for a business consultant, the next youll be booking appointments for a physiotherapy clinic, supporting an IT or telecoms company, or helping a financial services or property business look after its customers. If you enjoy talking to people, thrive in a busy environment and take pride in getting the details right, wed love to hear from you. About us Established in 2007, we now support more than 300 businesses across the UK with professional telephone answering and virtual PA services. Were proud of the team weve built. Our longest:serving team member has been with us for over 18 years, several others for more than 10 years, and many have built long:term careers here. We believe in supporting our people, recognising potential and promoting from within whenever possible. Youll also be sharing the office with Looby Loo, our resident Cockapoo and unofficial head of workplace wellbeing. The Client Support Advisor role Youll become a trusted extension of our clients businesses, delivering exceptional service on every call. Your responsibilities will include: : Answering calls professionally on behalf of multiple clients : Managing diaries and booking appointments accurately : Taking detailed messages and forwarding them promptly by email and WhatsApp : Representing each client with confidence, warmth and professionalism : Prioritising urgent enquiries while maintaining excellent service standards : Using Microsoft 365, Google Workspace, Capsule CRM and bespoke software : Managing several tasks and priorities in a busy office environment : Working as part of a friendly and supportive office team About you Youll have: : Proven experience in a customer service, reception or telephone:based role : An excellent telephone manner and strong spoken and written English : Excellent organisation, accuracy and attention to detail : Confidence using computer systems and learning new software : The ability to stay calm and organised while juggling different priorities : A genuine passion for delivering outstanding customer service Whats in it for you as a Client Support Advisor : Full:time opportunity, with two part:time job:share applications also welcome : Competitive salary with progression following successful completion of training : 36 days holiday including Bank Holidays : Annual leave that can be booked by the hour : Company pension : Paid 30:minute lunch break : Free on:site parking : Structured training and ongoing support : Genuine career progression, including promotion opportunities from within : A friendly, supportive working environment One of our recent apprentices has successfully completed their apprenticeship and is already being fast:tracked into a senior role, demonstrating our commitment to developing our people. Recruitment process Were a values:led business, so as part of our recruitment process youll be invited to complete a short values assessment. This is a fully office:based role at Wolverhampton, WV10 9LE. Applicants must already have the right to work in the UK. Sponsorship is not available. Apply today for this Client Support Advisor opportunity If youre looking for a varied role where youll make a real difference to businesses

Brindley Garages in Wolverhampton is seeking an experienced Service Advisor to join our dynamic team.In this front-of-house role, you will manage customer interactions, vehicle bookings, and collaborate closely with the workshop to enhance the customer journey.Minimum 2 years of experience in a simi

Brindley Group in Wolverhampton is seeking an experienced Service Advisor for our busy aftersales team on West Street. You will deliver first-class customer care across a diverse portfolio, looking after our Honda base while welcoming new XPENG and LEPAS brands. You will manage front-of-house operat

We are looking for an experienced Service Advisor who thrives on delivering outstanding customer experiences, enjoys working in a busy dealership, and takes pride in being the face of the business. This is a key front-of-house role where you’ll be right at the heart of the customer journey:. Keepi

GSF Car Parts Limited is seeking an Ecommerce Customer Service Advisor at our National Distribution Centre in Wolverhampton.You will handle pre- and post-purchase inquiries via phone and online messaging, ensuring accurate orders from receipt to dispatch and driving customer satisfaction.The ideal c

A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. Sytn

Sytner MINI Wolverhampton is seeking a motivated Service Advisor to deliver outstanding customer care and act as the vital link between customers and the workshop. You will inform customers about servicing options and keep them updated at every stage, while coordinating with technicians to ensure ti

As we continue to develop our ecommerce presence, it is important to us to have Customer Service Advisors onboard to play a key role within our ecommerce team based at our brand new National Distribution Centre in Wolverhampton.As an Ecommerce Customer Service Advisor, you will play a key role in th

GSF Car Parts is expanding its Ecommerce team at the National Distribution Centre in Wolverhampton.We seek an Ecommerce Customer Service Advisor to respond to pre- and post-purchase enquiries by phone and online channels, driving sales and delivering a high quality customer experience from order thr

We are looking for an experienced and customer-focused Trade Counter Sales Advisor. Working closely with the warehouse and wider branch team to ensure excellent customer service and achieve branch sales targets. A proven track record of delivering excellent customer service and achieving sales targe

Sytner MINI Wolverhampton is seeking a motivated Service Advisor to act as the vital link between customers and the workshop, providing outstanding care and guiding on vehicle servicing.You will keep customers updated and answer queries throughout, while liaising with technicians to ensure timely ve

Pertemps Wolverhampton and Walsall in Bilston is seeking a Customer Service Advisor to join a busy branch.You will handle inbound and outbound calls, greet visitors and provide accurate information to customers, ensuring a warm, professional experience from first contact.The role offers full-time ho

You will greet customers, check in vehicles and create quotations for repairs, coordinating pick-up times and keeping customers updated on status. You will liaise with workshop staff, perform basic visual inspections, and handle general admin duties to ensure smooth workflow between Customer Service

As we continue to develop our ecommerce presence, it is important to us to have Customer Service Advisors onboard to play a key role within our ecommerce team based at our brand new National Distribution Centre in Wolverhampton.As an Ecommerce Customer Service Advisor, you will play a key role in th

Stratstone Wolverhampton JLR is seeking a Service Advisor to be the trusted link between customers and the workshop, delivering a premium experience while promoting aftersales solutions.You’ll help maximise revenue through vehicle health checks, service plan sales and additional aftercare products

Parts Advisor Location: Wolverhampton Salary: Up to £31,500 Basic + Bonus Job Type: Full-Time, Permanent Hours: Monday to Friday 8:00am - 5:00pm | 1 in 3 Saturdays 8:00am - 2:00pm Ready to take the next step in your Parts career? This is an excellent opportunity for an experienced Parts & Senior Parts Advisor to join a busy, professional dealership where you'll play a key role in the day-to-day running of a successful Parts Department. Working alongside an experienced team, you'll help deliver outstanding customer service to both retail and workshop customers while supporting the Parts Manager in maintaining an efficient, well-organised department. What's In It For You? ·Up to £31,500 Basic Salary ·Ongoing Manufacturer Training & Development ·Long-Term Career Progression ·Modern Dealership Environment ·Supportive Management Team ·Stable, Permanent Position ·Employee Discounts The Role As a Parts Advisor, you'll support the Parts Manager with the smooth day-to-day operation of the Parts Department while delivering exceptional customer service to both internal and external customers. Your responsibilities will include: ·Supporting the Parts Manager with daily department operations ·Supplying parts to the workshop and retail customers ·Ordering, receiving and booking in vehicle parts ·Maintaining accurate stock control and stock locations ·Processing returns and resolving stock discrepancies ·Answering customer enquiries by telephone and email ·Ensuring all customer orders are processed promptly and accurately ·Completing all administration and documentation to a high standard ·Building strong relationships with customers and colleagues About You We're looking for someone with: ·Previous experience as a Senior Parts Advisor or experienced Parts Advisor within a franchised dealership ·Strong knowledge of automotive parts and stock control ·Experience using a Dealer Management System (Kerridge, Pinnacle, 1Link or similar) ·Excellent communication and customer service skills ·Strong organisational skills and attention to detail ·The ability to work independently and as part of a busy team ·Full UK Manual Driving Licence ·Right to work in the UK (Sponsorship is not available) Apply Today If you're an experienced Parts or Senior Parts Advisor looking to join a professional dealership that offers excellent career progression, ongoing training and a supportive working environment, we'd love to hear from you. For more information or to apply for this Parts Advisor position, please contact Kieran at Auto Skills UK quoting Job Reference 54433

HR Advisory Lead Location: Wolverhampton Working Pattern: Hybrid Your Role The HR Advisory Lead oversees Tier 2 HR support, providing expert advice to employees and managers, handling complex HR queries and employee relations cases, and ensuring compliance with company policies, employment law, and best practice. The role serves as the key escalation point while delivering a high-quality, consistent, and customer-focused HR service. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Safran Actuation Systems UK is a world class centre for the design, manufacture and support of actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. Key Responsibilities HR Advisory and Escalations Act as the lead contact for Tier 2 HR enquiries and escalations received through the Shared Services function. Provide expert guidance and advice to employees and managers on HR policies, procedures, and employment practices. Resolve complex HR queries within agreed service levels, ensuring accuracy, consistency, and compliance. Identify trends in employee enquiries and recommend improvements to processes, policies, and knowledge resources. * Support the development and maintenance of HR knowledge articles, guidance documents, and standard operating procedures. Employee Relations Support Provide advisory support on employee relations matters including disciplinary, grievance, absence management, performance management, flexible working requests, and workplace conduct issues. Support managers throughout the employee relations process, ensuring fair and consistent application of policies. Assist with investigations, hearings, documentation, and case management activities. Escalate high-risk or complex cases to senior HR colleagues where appropriate. * Maintain accurate and confidential case records and documentation. Service Delivery and Governance Ensure HR advisory services are delivered in line with agreed service standards, KPIs, and compliance requirements. Monitor case volumes, resolution times, and service performance metrics. Identify opportunities for process improvement and support implementation of service enhancements. Ensure adherence to employment legislation, organisational policies, and data protection requirements. * Support audit and governance activities relating to HR service delivery. Stakeholder Management Build effective working relationships with managers, employees, HR Business Partners, Centres of Excellence, and Shared Services teams. Provide coaching and guidance to managers to enhance people management capability. Act as a trusted advisor on routine and moderately complex people matters. Collaborate with wider HR teams to ensure seamless employee support and issue resolution. Team Leadership and Development Provide day-to-day guidance and support to HR Advisors and team members where applicable. Share best practice and promote consistency across advisory services. Support onboarding, training, and capability development within the HR Advisory team. Foster a culture of continuous improvement, accountability, and customer service excellence.# Key Skills and Experience Essential Significant experience within an HR Advisory, Employee Relations, HR Shared Services, or HR Operations environment. Strong knowledge of employee relations processes and employment legislation. Experience managing complex HR queries and casework. Excellent stakeholder management and communication skills. Ability to interpret and apply HR policies consistently and pragmatically. Strong organisational skills with the ability to manage multiple priorities and deadlines. Experience working within a service delivery or shared services environment. Proficient in HR systems and case management tools. Desirable CIPD Level 5 qualification or equivalent experience. Experience leading or mentoring HR advisory teams. *Experience within a large, multi-site, or matrix organisation. Key Competencies Customer Focus Employee Relations Expertise Decision Making and Judgement Influencing and Stakeholder Management Problem Solving Resilience and Adaptability Continuous Improvement Attention to Detail *Collaboration and Teamwork If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am - 10pm (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing -Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities -Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel -Managing the situation end-to-end, from the first call through to resolution -Keeping members informed with clear, proactive updates so they always know what’s happening What we’re looking for -Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential) -The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations -Strong problem-solving skills and sound judgement under pressure -Confidence using multiple systems and handling information accurately -A proactive mindset - you take ownership and see things through

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner MINI Wolverhampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by MINI to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Our client, a well-established and reputable automotive dealership located in Wolverhampton, West Midlands, is seeking an experienced Parts Advisor to join their busy aftersales team. This is a full-time, permanent position offering a competitive salary package and excellent career prospects. Benefits: Basic salary up to £30,500, depending on experience Bonus scheme with earning potential of £35,000+ OTE 42 hours per week, Monday to Friday, 8:00am to 5:00pm, with Saturdays 8:00am to 2:00pm on a rota Standard holiday entitlement Pension scheme Supportive work environment with ongoing training opportunitiesDuties of a Parts Advisor: Assisting in daily operation of the Parts Department Supplying parts efficiently to workshop and retail customers Processing customer orders accurately and aiming for same-day completion Receiving deliveries, booking stock in, and managing returns Maintaining accurate stock control and reporting discrepancies to the Parts Manager Responding to customer enquiries by phone and face-to-face Supporting workshop with parts requirements and vehicle health checks administration Delivering exceptional customer service consistentlyRequirements of a Parts Advisor: Previous experience as a Parts Advisor within the motor trade Strong organisational skills and excellent attention to detail Professional and confident communication skills Good IT and administrative abilities Ability to work effectively both independently and within a team Proactive attitude and commitment to providing outstanding customer serviceThis role as a Parts Advisor provides an excellent platform to develop your career within a respected automotive business. The successful individual will benefit from a collaborative team environment, competitive pay, and opportunities for professional growth. Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement, covering Wolverhampton and West Midlands, today to discover more about this fantastic Parts Advisor opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

£12.71 per hour 35 hours per week Monday to Friday flexible between 8am-6pm Temp to Perm We are currently recruiting for a role at the RAC in Walsall to work alongside one of their third party clients, one of the most recognisable names in the automotive industry. Based next to the M6, the RAC office is ideally located, with a large, free on-site car park for all staff as well as excellent public transport links and proximity to Bescot Railway station. Role This role will see you working in a Customer service capacity, handling calls, emails and live chats from customers from of one of the UK's most well-know car brands. The role will see you handling a range of complex queries and complaints and through excellent customer service, you will ensure that all cases are handled and resolved in a professional and timely manner. -Handling calls, emails and live chats -Dealing with complex customer service queries -Handling complaints -Dispute resolution Requirements -Strong customer service skills -Call centre experience is highly desirable -Experience handling complaints -Confident using internal computer systems -Excellent written and verbal communication skills

Job Description and Person Specification Job Title: CS Advisor Department: BJS Extra Reporting to: Manager _ Job Summary Act as a key point of contact for customers on the day of delivery and installation services, ensuring a smooth, professional, and customer-focused experience from start to finish. Provide clear communication, manage expectations, and coordinate effectively with internal teams to resolve issues quickly and maintain high levels of customer satisfaction. Main Duties Act as the main point of contact for customers on the day of delivery and installation services, providing timely updates and ensuring a seamless service experience. Respond to customer queries and complaints promptly, ensuring all issues are acknowledged, logged, and resolved within agreed timeframes. Maintain clear and consistent communication with customers throughout the delivery process to manage expectations effectively. Liaise with internal departments such as transport, warehouse, and operations to coordinate resolutions and ensure efficient delivery service. Update customer service databases, trackers, and CRM systems in real time with accurate and detailed information. Perform customer verification checks in line with company procedures to ensure data accuracy and security. Follow up on customer interactions to confirm issues have been resolved and service expectations have been met. Proactively escalate complex or unresolved issues to senior team members or management when required. Contribute to maintaining high levels of customer satisfaction through professional communication and effective problem-solving. Required Skills, Competencies and Experience Strong communication skills, both written and verbal Ability to remain calm and professional under pressure Excellent attention to detail and accuracy in record keeping Strong problem-solving and decision-making abilities Ability to multitask and manage workload in a fast-paced environment Strong teamwork and cross-departmental collaboration skills Customer-focused mindset with a commitment to service excellence

Parts Advisor – Wolverhampton Salary: £30,500 basic, dependent on brand experience + bonus Hours: 42 hours per week Monday to Friday: 8:00am – 5:00pm Saturday: 8:00am – 2:00pm on a rota Contract: Full Time, Permanent Location: Wolverhampton Salary & Benefits £30,500 basic salary, dependent on brand experience Additional bonus opportunity Structured pay scales with opportunities for progression Generous annual leave, increasing with length of service Enhanced maternity, adoption and paternity leave 24/7 access to GP and wellbeing services Eyecare vouchers Dental insurance options Critical illness and life assurance options Discounted gym memberships Retail, lifestyle, home and technology discounts Techscheme Travel insurance options Access to earned pay through a flexible pay service Manufacturer training and ongoing career development Clear opportunities to progress within a large automotive dealer environmentWhy Work for Us? This is an excellent opportunity to join one of the UK's leading automotive dealer groups, working within a busy, professional and well-established parts operation. You'll benefit from excellent manufacturer training, structured career progression and a comprehensive rewards package designed to support both your career and life outside of work. The business strongly believes in developing its people from within, providing ongoing brand and management training alongside opportunities to progress your automotive career. Parts Advisor RoleOctane Recruitment is currently recruiting for an experienced Parts Advisor to join a busy franchised dealership in Wolverhampton. This is an excellent opportunity for somebody with previous automotive parts experience who enjoys working in a fast-paced environment and providing a high level of service to both workshop and retail customers. Working alongside an established parts team, you will play an important role in ensuring the department runs efficiently, parts are supplied accurately and customers receive an excellent level of service. Parts Advisor Responsibilities Assist the Parts Manager with the day-to-day running of the department Supply parts efficiently to workshop technicians and retail customers Support vehicle health checks and identify required parts for workshop jobs Process customer and workshop parts orders accurately Ensure orders are processed within required timescales Receive incoming stock and ensure items are correctly located Maintain accurate stock levels and assist with stock control Process returns and ensure records remain up to date Identify and report stock discrepancies to the Parts Manager Answer incoming customer telephone enquiries Provide customers with accurate parts information and availability Maintain high levels of customer service throughout the department Complete administration accurately and within required deadlinesParts Advisor Requirements Previous experience working within an automotive Parts Advisor or similar parts-based role Main dealership or manufacturer experience would be advantageous Good understanding of automotive parts and workshop requirements Strong IT and computer system skills Excellent verbal and written communication Confident dealing with customers over the telephone and face-to-face Strong organisational skills and attention to detail Ability to work independently and as part of a busy team Professional, customer-focused approachThe successful Parts Advisor will be joining a friendly and professional team where customer service, accuracy and teamwork are key to the success of the department. If you are an experienced Parts Advisor looking for a new opportunity with excellent benefits, manufacturer training and genuine career progression, we would be keen to speak with you. To apply for this Parts Advisor position in Wolverhampton, please submit your CV or contact Octane Recruitment for more information. WOOJ Consultant: Billy Olivier Parts Advisor Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experienced then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sites