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Estimator and Customer Service Support \n Hours: Monday-Thursday - 8.30am - 5.30pm & Friday - 8.30am-3.00pm. Can be flexible with start and finish times. \n Salary: £32,000 P/A with regular pay reviews \n Full Time Permanent. \n Overall, Purpose: \n Auxo Engineering are currently recruiting an Estimator and Customer Service Support Advisor to be the primary point of contact for our clients enquiries, managing the com... \n \n ZIPC1_UKTJ

With a passion for lifeJoin our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it.Location:Field basedTerritory Covered - South East and LondonJob Purpose:To achieve a sales plan through the development of new decontamination accounts and successful, proactive selling of customer centric solutionsTo develop effective sales strategies and tactics to win new accounts, focusing on implementing the Infection control campaigns to target customersKey duties and responsibilities:Duties & responsibilities include, but are not limited to the following:To drive sales growth for the Infection control products in line with Company sales plan.To achieve sales targets set for the territory by developing winning and repeatable sales strategies.Work with Sales Manager and other colleagues to define commercial requirements to grow and protect our business.Responsible for the preparation of proposals/quotations/tenders and service renewals for clients in the territories within given timescales.Develop strong relationships with key customers enabling quick and sustained growth across the product portfolio.Manage and develop accounts and own the relationship between the Company and the customer, ensuring efficient alignment of all efforts to maximise impact of all activities driving growth.Attend exhibitions, meetings, demonstrations and workshops as required, both locally and nationally Support the sales growth utilising and supporting key marketing projects as appropriate.Develop and work to an agreed business development plan. Focus on highest value/ quickest turn around opportunities to grow and develop new business including taking competitor share and the adoption of new technologies whilst maintaining key customers and core business.Maintain and adapt this business plan throughout the year to enable a continued focus on achieving sales plan.Keep accurate business opportunities and call records by full use of Gforce.comTo keep abreast of developments and trends within the territory in order to supply accurate information for consideration in forecasting and budget proposals.Establish and maintain effective communications with all levels of staff within the Company.Quality System Duties and Responsibilities:Responsible for ensuring that he/she follows Company procedures (includes quality and health & safety). Work with the Quality Manager to ensure all internal processes and product offerings are smooth / mitigated against issues, and lines of accountability are clearly defined.Knowledge/Skills/Experience:Strong Selling & Negotiating skillsAbility to effectively planExcellent communication skills –written, spoken and presentation abilityExcellent commercial acumenInfluencing and business partnering skills – understands stakeholders requirements, ability to analyse requirements and develop strategies that drives the adoption of technologies and become a trusted business advisor providing solutionsAbility to build trust with customers by asking probing questions that helps the customer achieve their objectives, acting in a consultative mannerMust be educated to a minimum of A level standard or equivalent. Degree in a relevant subject such as a science, biomedical/biological science or engineering subject would be advantageous. Preferred Medical sales experience, Nursing experience, or an understanding of medical sector in the UK and Administrative experience (eg completing CRM system / forecasting). Strong problem solver – ability to take an adverse situation and adapt their thoughts and actions to overcome an issue.Strong interpersonal skills - ability to communicate with / forge strong relations with customers at all levels with varying degrees of responsibility & seniority.Personal qualities:Ability to both recognise and seek new business opportunities and take a pro-active approach to developing new opportunities - Proven new business development recordDetermined and enthusiastic approach. Resilient character even in extreme situations - Will not give up, Will always find a solutionInterpersonal skills and the ability to communicate with and forge positive working relations with internal and external stakeholders.Driven and conscientious character and takes ownership of objectives achieves them leaving a good customer experienceDemonstrate a motivated and passionate approach to work, taking ownership for tasks. Planning and organising to manage time, KPI’s and workload effectively.Must have an ability to respond to problems in an innovative and pro-active manner, demonstrating a robustness of attitude. Able to disseminate and process information and to source additional information if necessary in order to build and accurate assessment. OtherUK Requirements: Eligibility to work in the UK and Ireland (essential).Driving License: Required to hold a valid UK or Irish drivers license. Travel: Ability to travel within the UK/I and abroad with overnight stays as and when required. IT: Must have at least intermediate level Microsoft Office skills namely Excel, Word and PowerPoint. About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

What we're looking for in a Claims Customer Advisor. Customer Advisor Motor Claims - Write-Off. Provide excellent customer service, empathy and understanding when our customers need us most, ensuring clear expectations.

GBP hourly Must-have requirements for Customer Service Advisor: Must have lived in the UK for the last 5 years At least 6 months of experience in a call centre environment Desirable requirements for Customer Service Advisor: * Experience in upselling and sales Role for Customer Service Advisor:

Lithia UK is seeking a Service Advisor in Derby to be the trusted link between customers and the workshop. You will focus on customer care, upsell opportunities, and aftersales performance while promoting service plans and health checks. You’ll work with technicians to ensure transparent, stress-f

Pertemps TM is seeking an experienced Sales Advisor to cover developments across Leicestershire. You’ll build relationships, maintain market knowledge, and drive sales targets while delivering excellent customer service across multiple sites.

The role: As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential. #ShowOffYourShowroom Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality. Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins. You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency. You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms. You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates. You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards. You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets. Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business. You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment. You will have experience in relationship management and developing a true partnership approach with clients. You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions. Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!). A valid UK Clean Driving Licence and access to a car is essential for this role. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Uncapped commission Discounts, savings and cash back at numerous retailers Enhanced pension Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans A business striving to create an environment of inclusion so everyone can be their true self And more! #BelongWithUs We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. TPBN1_UKTJ

Vertu Volkswagen Mansfield is seeking a Service Advisor to join our busy dealership, providing exceptional customer service and acting as the link between customers and the workshop during servicing or repairs. You will set expectations, upsell services, and maintain relationships to ensure high sat

As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast‑paced sales‑driven environment. At GSF Car Parts, our Sales Advisors make it happen. We are looking for an outgoing Sales Advisor who will support the branch by fully satisfying customers

Nottingham City Council’s Nottingham City Libraries are seeking a Library Customer Advisor – Saturday Only.You will work across library sites, supporting cover for the service and helping customers to read, learn and access culture.The role requires commitment to every Saturday for the contract

Nottingham City Council invites applications for two Enviroenergy Customer Service Officers on a full-time fixed-term contract for 6 months.The role is the first point of contact for Commercial and Domestic customers, primarily by phone, with additional channels as demand requires.You will handle bi

Nottingham City Libraries are seeking to recruit a Library Customer Advisor - Saturday Only who will be able to work at all Nottingham City Libraries. As a Library Customer Service Advisor, no two days would be the same. We’re looking for people with excellent customer service skills who love help

A leading utility company is seeking a Customer Service Specialist to manage customer and client inquiries via telephone, web, and email. The ideal candidate should possess strong customer service skills, ideally in a contact centre environment, and have excellent IT literacy. Responsibilities inclu

Evans Halshaw Hyundai Derby is seeking a Service Advisor to be the trusted link between customers and the workshop.You will drive aftersales sales, handle vehicle health checks, and promote service plans while ensuring a seamless customer journey.You will operate in a fast-paced environment, buildin

We’re looking for people with excellent customer service skills who love helping others and who would welcome the chance to inspire people to read, learn and enjoy culture. As a Library Customer Service Advisor, no two days would be the same. You will be enthusiastic, self-motivated, energetic and

Nottingham City Libraries are seeking a Library Customer Advisor - Saturday Only to work across all Nottingham City Libraries. You will support cover requirements for the service, at potentially all library sites, and must be committed to working every Saturday for the duration of the contract.

You'll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll

B&Q plc in the United Kingdom is seeking a Customer Advisor to welcome customers and guide them through home improvement projects.You will blend sales with great service, help manage stock and set up store displays, and may receive training in paint mixing and timber cutting.A friendly, team-oriente

The Customer Service Advisor will manage a range of customer and client inquiries through telephone, web, and email channels, ensuring excellent customer satisfaction and accurate completion of daily tasks. Ensure the highest level of customer service is achieved for both external and internal custo

Experienced German speaking Customer Service Representative/ Advisor required for a globally operating manufacturing company based in Nottingham.

We are recruiting on behalf of our client for the position of MET Technician at a prestigious accident repair centre in Derby, Derbyshire. This is an excellent opportunity for a skilled MET Technician to join a renowned team working on some of the most prestigious and high-performance vehicles in the industry. Our client offers a professional working environment, ongoing training, and a competitive salary package. Benefits: Salary of £40,000 per annum plus bonus 40-hour working week with regular hours Opportunity to work on high-end, prestigious vehicles Commitment to ongoing training and professional development Support for developing EV awareness and technical skills Collaborative, highly skilled team environment Supportive management with an emphasis on quality workmanship Excellent working conditions and good housekeeping standardsDuties: Prepare vehicles to a high standard, ensuring quality of work Complete mechanical, electrical, and trim strip and refit work Diagnose vehicle issues accurately and communicate findings effectively Conduct vehicle strip and refit work with precision Assist in developing EV knowledge and maintain compliance with relevant standards Collaborate with colleagues on larger repairs to meet deadlines Report additional work requirements to the Bodyshop Advisor Maintain product knowledge and technical expertise Uphold high standards of workmanship and customer service Maintain accurate work documentation and good housekeeping practicesRequirements: Previous experience as an MET Technician or in a similar role Experience within a main dealership or accident repair centre, ideally with premium vehicle brands Strong mechanical, electrical, and trim knowledge Proven ability to strip and refit vehicles to a high standard Excellent attention to detail and pride in workmanship Ability to work independently and within a team Good communication skills and technical literacy Confidence in using computer platforms and systems Accident repair and/or ATA qualification is desirable Enthusiasm to enhance technical knowledge and skillsThis MET Technician role represents a rewarding career opportunity for qualified professionals eager to work on prestigious vehicles, with a recognised employer committed to excellence. If you possess the necessary skills and experience and are looking to develop further in your career, we would like to hear from you. Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement, today to discover more about this fantastic MET Technician opportunity in Derby. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career

Customer Service Advisor Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. Benefits and Package for a Customer Service Advisor: Salary: £25,389 Hours: Mon-Sun Shifts Between 7am - 11pm (37.5 Hours Per Week) Location: Derby Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 months Key Responsibilities of a Customer Service Advisor: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the best solutions Owning queries from start to finish Spotting opportunities to improve how they work Collaborating with the wider Customer Services team Providing information in line with FCA regulations Key Skills and Experience of a Customer Service Representative: A customer-first mindset and creative problem-solving skills Excellent communication and attention to detail Strong interpersonal skills and the ability to work independently Familiarity with Office Previous experience in delivering exceptional customer service Previous experience in a financially regulated environment desirable If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Service Managers, Do you want to join a modern and dynamic group! Working with an excellent brand. This is a fantastic and rare opportunity with an excellent salary to match. The Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity for an experienced Service Manager to join their successful business based in the Derby area. Service Manager Requirements: • You will have proven success as a Service Manager ideally within a premier/prestige brand and a track record of delivering impressive results in performance, profitability, and teal leadership. With strong communication, organizational, and leadership skills. You will drive the business forward while ensuring exceptional customer service. Why Apply for This Service Manager role? • Amazing Facilities - Work in a top-tier dealership with the latest tools and technology. • Commitment to Excellence - Be part of this great brand network, where they set the standard for customer service and vehicle care. • Talented Team - Lead a skilled Technician and Management team, with the opportunity to develop and expand the department further. • Career Growth - They invest more in their colleagues' development than any other retailer, providing ongoing training and career progression. • Fantastic Benefits - Including 25 days holiday + bank holidays, enhanced maternity & paternity, preferential service rates, colleague purchase scheme, pension, and share incentive scheme. If you're ready to take the next step in your career, apply today and join a company that values your growth, success, and future! To find out more or to apply for this vacancy you can email (url removed) quoting Service Manager or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more

Customer Service Advisor - Part Time Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. This is a part time role with flexible shift patterns allowed but you will need to be full time for the first 2 weeks due to training. Benefits and Package for a Customer Service Advisor: Salary: £25,389 (Pro Rata of this amount) Hours: Mon - Sun - Shifts Between 7am - 11pm (Flexible Hours) Location: Derby Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 months Key Responsibilities of a Customer Service Advisor: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the best solutions Owning queries from start to finish Spotting opportunities to improve how they work Collaborating with the wider Customer Services team Providing information in line with FCA regulations Key Skills and Experience of a Customer Service Representative: A customer-first mindset and creative problem-solving skills Excellent communication and attention to detail Strong interpersonal skills and the ability to work independently Familiarity with Office Previous experience in delivering exceptional customer service Previous experience in a financially regulated environment desirable If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Position: Managing Consultant Reporting to: Head of Business Overview: Managing Consultants are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Managing Consultant role is a cornerstone position. They are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard / stepping stone into Principal Consultant, Team Manager or Business Manager, proving they can combine top performance and leadership with team contribution. The Opportunity: A Managing Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). As an expert within their field in all aspects of recruitment consulting, Managing Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company’s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating ‘10 million Better Workdays’ is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our . The Role: High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond “filling jobs” to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice “Set the bar” for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution-based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process • Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Winning Shortlists – Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter Network by referral Direct Headhunting MPC / PCM – Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business. Have watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time). Complete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest. Research companies that have live requirements that match the candidates’ skills, experience and interest. Ensuring shortlist ‘top up’ (when applicable) after an MPC is taken forward to interview. Essential Hard Skills (Skills & Experience) · Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. · Demonstrable track record of hitting / exceeding quality metrics and financial targets · Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview, worked to filled. · Represented their organisation well at trade shows, networking events with demonstrable ROI · Minimum of 5 years as a high-performance recruiter (within any sector or discipline) · Live within a daily commutable distance of HQ, Pride Park, Derby Essential Soft Skills (Attributes & Behaviours) · An engaging, passionate and confident individual able to build rapport within warm and cold relationships · An articulate, confident communicator both internally and externally. · Proactive, hungry and energetic personality. · Problem Solver, decisive with no task too big, no task too small mindset. · Highly driven, self-motivationed and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. · Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: At Ford & Stanley Talent Services Group, we have a proudly in office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business ‘eco-system’, with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. Whilst we operate proudly in office, we also recognise that our staff have busy lives and on occasion require flexibility. What is paramount, is we are in office when our colleagues and customers need us to be. This is crucial to individual career development, needs of our customers (candidates and clients) and the continued business growth. Our offices are based on Pride Park, Derby. Working Hours: 8:30am to 5:30pm, with a 4:30pm Friday finish. Interview Process: Initial discussion with Group Sales & Commercial Director. Introductory, informal conversation. 1st Stage Interview. Introductory discussion with the Group Chairman - an open conversation about the organisation, its values and culture. Followed by a formal interview with the Head of and Director of the business unit. Open Q&A. Office tour, meet some relevant people for casual, open conversation. Final Stage. Face to face with the Group Commercial Director and two potential future colleagues, this will include a 3 slide presentation: Why do you want to work for Ford & Stanley Talent Services Group Why would we be glad you joined the team Salary Banding: Low £35k Mid £37.5k Top £40k Package Car allowance Uncapped Commission Scheme Pension: 4% employer / 5% employee (Opt in and out option) Holidays: 25 + 8 bank holidays Extended Christmas break & company shutdown Sell Holidays (Max 5) Life Assurance: 4 x Annual Salary Health Shield: Free Dental, Eyecare, Discount Gym, Massages etc Private medical care (3 years + service) 24/7 Confidential Mental Fitness & Performance Coach Access Fully expensed half year company away day Fully expensed iPhone Laptop + seamless connectivity to company infrastructure anywhere in the world Sickness: After probation – 10 days at full pay 10 days half pay Benefits: World Class Rated Leadership Training Clear progression route with structured quarterly PDRs and Individual Development Plans (IDP’s) built around your strengths Monthly / Quarterly team social budget Regular Company and Team Socials Access to industry-leading candidate sourcing and head-hunting software Fully stocked Beer & Prosecco fridges High-quality privately-owned offices Free parking Opportunities to volunteer at our privately owned Conservation Meadow where we plant trees for every placement ‘The first 7’ (years) company recognition experience £500 internal referral scheme. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an recruitment and talent advisory busine

Candidate Opportunity Brief Position: Principal Consultant Reporting to: Head of Business Overview: The Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Principal Consultant role is a “career anchor” they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution. The Opportunity: Deputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals). As an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company’s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating ‘10 million Better Workdays’ is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our . The Role: The Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity. A Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results. High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond “filling jobs” to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice “Set the bar” for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process • Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation (min. 5 options) to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Mid notice check in / mid notice coffee booked for candidate & client First day client check in & candidate good luck text Winning Shortlists – Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter Network by referral Direct Headhunting MPC / PCM – Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business. Have watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time). Complete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest. Research companies that have live requirements that match the candidates’ skills, experience and interest. Ensuring shortlist ‘top up’ (when applicable) after an MPC is taken forward to interview. Essential Hard Skills (Skills & Experience) · Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. · Demonstrable track record of hitting / exceeding quality metrics and financial targets · Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview, worked to filled. · Represented their organisation well at trade shows, networking events with demonstrable ROI · Minimum of 5 years as a high-performance recruiter (within any sector of discipline) · Live within a daily commutable distance of HQ, Pride Park, Derby Essential Soft Skills (Attributes & Behaviours) · An engaging, passionate and confident individual able to build rapport within warm and cold relationships · An articulate, confident communicator both internally and externally. · Proactive, hungry and energetic personality. · Problem Solver, decisive with no task too big, no task too small mindset. · Highly driven, self-motivationed and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. · Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: At Ford & Stanley Talent Services Group, we have a proudly in office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business ‘eco-system’, with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. Whilst we operate proudly in office, we also recognise that our staff have busy lives and on occasion require flexibility. What is paramount, is we are in office when our colleagues and customers need us to be. This is crucial to individual career development, needs of our customers (candidates and clients) and the continued business growth. Our offices are based on Pride Park, Derby. Working Hours: 8:30am to 5:30pm, with a 4:30pm Friday finish. Interview Process: Initial discussion with Group Sales & Commercial Director. Introductory, informal conversation. 1st Stage Interview. Introductory discussion with the Group Chairman - an open conversation about the organisation, its values and culture. Followed by a formal interview with the Head of and Director of the business unit. Open Q&A. Office tour, meet some relevant people for casual, open conversation. Final Stage. Face to face with the Group Commercial Director and two potential future colleagues, this will include a 3 slide presentation: Why do you want to work for Ford & Stanley Talent Services Group Why would we be glad you joined the team Salary Banding: Low £40k Mid £42.5k Top £45k Package Car Allowance Uncapped Commission Scheme Pension: 4% employer / 5% employee (Opt in and out option) Holidays: 25 + 8 bank holidays Extended Christmas break & company shutdown Sell Holidays (Max 5) Life Assurance: 4 x Annual Salary Health Shield: Free Dental, Eyecare, Discount Gym, Massages etc Private medical care (3 years + service) 24/7 Confidential Mental Fitness & Performance Coach Access Fully expensed half year company away day Fully expensed iPhone Laptop + seamless connectivity to company infrastructure anywhere in the world Sickness: After probation – 10 days at full pay 10 days half pay Benefits: World Class Rated Leadership Training Clear progression route with structured quarterly PDRs and Individual Development Plans (IDP’s) built around your strengths Monthly / Quarterly team social budget Regular Company and Team Socials Access to industry-leading candidate sourcing and head-hunting software Fully stocked Beer & Prosecco fridges High-quality privately-owned offices Free parking Opportunities to volunteer at our privately owned Conservation Meadow where we plant trees for every placement ‘The first 7’ (years) company recognition experience £500 internal referral scheme. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an recruitment and talent advisory business

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