Leeds
Job Title: Administrator Location: Stourton (LS10) Salary: £12.71 per hour Division: SWIFT Temps Ltd – Commercial Recruitment About the Role SWIFT Temps Ltd are recruiting for an administrator on behalf of our client in Leeds, Stourton (LS10) . This role is ideal for someone who enjoys problem-solving, supporting customers, and ensuring a smooth service experience. You’ll act as a key link between the Customer Service team, Transport Team the Operations team, and customers, helping to resolve issues quickly and professionally. Key Details • Shift Pattern: Monday–Friday and Tuesday–Saturday (rota basis), • Working Hours: 7AM to 3:30PM (5 days per week) What You’ll Do • Supporting the transport team and rivers, • Respond to and manage customer service queries with professionalism and care., • Work with the Operations team to resolve delivery issues and locate parcels quickly., • Provide regular updates on depot activity, keeping customers and stakeholders informed., • Support communications around service issues such as parcel lockers, store collections, and two-door locations., • Handle escalations and ensure customers receive timely and accurate information., • Carry out additional service resolution tasks as required by the Depot Manager. What We’re Looking For • Strong communication and problem-solving skills., • A customer-focused approach with the ability to stay calm under pressure., • Confidence in working across teams to resolve issues effectively., • Previous experience in customer service, logistics, or operations support would be an advantage., • Somebody with excellent computer skills This vacancy is advertised on behalf of SWIFT Temps Ltd – Commercial Recruitment Division, operating as an employment business. Reference: INDBR Job Title: Administrator Location: Stourton (LS10) Salary: £12.71 per hour Division: SWIFT Temps Ltd – Commercial Recruitment About the Role SWIFT Temps Ltd are recruiting for an administrator on behalf of our client in Leeds, Stourton (LS10) . This role is ideal for someone who enjoys problem-solving, supporting customers, and ensuring a smooth service experience. You’ll act as a key link between the Customer Service team, Transport Team the Operations team, and customers, helping to resolve issues quickly and professionally. Key Details • Shift Pattern: Monday–Friday and Tuesday–Saturday (rota basis), • Working Hours: 7AM to 3:30PM (5 days per week) What You’ll Do • Supporting the transport team and rivers, • Respond to and manage customer service queries with professionalism and care., • Work with the Operations team to resolve delivery issues and locate parcels quickly., • Provide regular updates on depot activity, keeping customers and stakeholders informed., • Support communications around service issues such as parcel lockers, store collections, and two-door locations., • Handle escalations and ensure customers receive timely and accurate information., • Carry out additional service resolution tasks as required by the Depot Manager. What We’re Looking For • Strong communication and problem-solving skills., • A customer-focused approach with the ability to stay calm under pressure., • Confidence in working across teams to resolve issues effectively., • Previous experience in customer service, logistics, or operations support would be an advantage., • Somebody with excellent computer skills This vacancy is advertised on behalf of SWIFT Temps Ltd – Commercial Recruitment Division, operating as an employment business. Reference: INDBR