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Lottery Administrator At Trinity Hospice and Brian House Children's Hospice, our weekly lottery is one of our most important fundraising income streams, generating vital income that helps us provide specialist care and support to patients and families across Blackpool, Fylde and Wyre. We're looking for an organised and customer-focused Lottery Administrator to join our Fundraising Team and play a key role in ensuring our lottery runs smoothly, accurately and efficiently. This is a fantastic opportunity for someone who enjoys administration, working with data and building positive relationships with supporters. You'll be the person behind the scenes making sure memberships, payments, records and lottery draws are managed accurately, while providing excellent service to the people whose support makes our work possible. What you'll be doing • Managing the day-to-day administration of our weekly hospice lottery, • Processing memberships, Direct Debits, payments and supporter records, • Responding to enquiries by telephone, email and post, • Maintaining accurate database records and ensuring data quality, • Working closely with colleagues in fundraising and finance to reconcile income, • Supporting lottery growth and retention initiatives, • Assisting with raffle super draws and fundraising projects, • Helping deliver an outstanding experience for our supporters, • Supporting and training volunteers involved in lottery activity About you You don't necessarily need previous lottery or fundraising experience. We're more interested in finding someone who: • Has excellent customer service skills, • Is organised and highly accurate, • Enjoys working with databases and computer systems, • Has experience of administration and handling data, • Can manage competing priorities and deadlines, • Communicates confidently and professionally, • Works well both independently and as part of a team, • Takes pride in delivering a great service, • Wants their work to have a positive impact on the local community This role could suit someone from a background in: • Customer service, • Office administration, • Financial administration, • Membership administration, • Database or CRM administration, • Accounts support, • Call handling or contact centre work, • Charity, supporter care or donor services roles Why join Trinity Hospice? At Trinity Hospice, every role helps us make a difference. We support around 8,000 people each year, providing compassionate care to patients and families across our local community. In return, we offer: 38 days annual leave (including Bank Holidays) Free onsite parking Subsidised onsite canteen Access to training and development opportunities Employee wellbeing support Pension scheme options Be part of something meaningful Every lottery player helps fund care, comfort and support for local people living with life-limiting illness. As our Lottery Administrator, you'll play a vital role in ensuring their support makes the greatest possible impact. Join Team Trinity and help us continue delivering compassionate care across the Fylde Coast. Closing Date: 30 August 2026 Interview Date: Week Commencing 07 September 2026 If this sounds like you, please hit apply now! Reference: AGS673 Vacancy: Lottery Administrator Location: Blackpool Salary: £25,948 Hours: 37 Hours (part time or condensed hours considered) Smart Hire is advertising on behalf of an external company

Database Administrator At Trinity Hospice, the support of our community enables us to provide compassionate care for people and families when they need it most. Behind every fundraising campaign, donation, event and tribute is vital information that helps us build relationships with supporters and maximise the income that funds our services. We're looking for an organised and detail-focused Database Administrator to join our Fundraising Team and play a key role in ensuring our supporter and income data is accurate, up to date and managed to the highest standard. What you'll be doing You'll be responsible for the accurate processing and recording of fundraising income and supporter information within our CRM database, Donorflex. Working closely with fundraising and finance colleagues, you'll help ensure income is reconciled correctly, donations are acknowledged promptly and supporter records are maintained with exceptional attention to detail. Key responsibilities include: • Processing and recording high volumes of fundraising income from a variety of sources., • Maintaining accurate supporter and donor records within Donorflex., • Managing regular giving administration, including Direct Debits and payment collections., • Supporting funeral and in-memory donations processes., • Ensuring donors and supporters receive timely acknowledgements and excellent customer service., • Producing accurate data to support fundraising activity and income analysis., • Acting as a key source of expertise and support on the fundraising database., • Working collaboratively with fundraising, finance and supporter care colleagues to ensure accuracy and compliance. About you We're looking for someone who enjoys working with data, has excellent organisational skills and takes pride in getting the details right. You'll ideally have: • Experience using a CRM or customer relationship database., • Strong administration and customer service experience., • Experience handling financial information and processing data accurately., • Excellent IT skills, including Microsoft Office applications., • The ability to manage competing priorities and meet deadlines., • Strong verbal and written communication skills., • An understanding of data protection and the importance of confidentiality. Most importantly, you'll share our values and be committed to supporting the vital work of Trinity Hospice. Why join Trinity Hospice? By joining our team, you'll become part of an organisation that makes a real difference to local people and their families every day. Working alongside passionate and supportive colleagues, you'll help ensure the generosity of our supporters is managed professionally and effectively, enabling us to continue delivering outstanding hospice care. In return, we offer: 38 days annual leave (including Bank Holidays) Pro Rata Free onsite parking Subsidised onsite canteen Access to training and development opportunities Employee wellbeing support Pension scheme options Interested? If you're highly organised, enjoy working with data and want to use your skills to support an important cause, we'd love to hear from you. Reference: AGS674 Vacancy: Database Administrator Location: Blackpool Salary: £25,948 FTE (for 21 hours £14,727) Hours: 21 Hours per week over 3 days Smart Hire is advertising on behalf of an external company