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Change Needs You \n Become a Met Police Officer with a starting salary of over £42k \n The Met is working hard to drive more trust, reduce crime, and maintain high standards for London and its communities. The Met is made up of officers and staff from all backgrounds but we are committed to becoming more representative of the communities we serve. \n We’re looking for people who share our values of integrity, courage, accountability, respect and empathy to join the dedicated, honest, committed, hard-working officers and staff already in our team. Those who are committed to working hard to bring offenders to justice, protect vulnerable people and deliver the change needed for London and its communities. \n Change Needs You. \n Policing is a challenging but rewarding career like no other. With your will and determination, we will help you reach your full potential as a Met police officer and be the best you can be for yourself, your community and London. \n As a Police Constable in the Met, you’ll join over 30,000 colleagues working across 32 boroughs, all dedicated to serving over nine million residents in one of the most dynamic and diverse cities in the world. You’ll learn new things every day whether you’re out on patrol in the local community, giving evidence in court, investigating burglaries or supporting victims of crime. Every day brings a fresh challenge, the chance to learn something new and help others. \n A range of benefits: \n A career as a police officer offers many rewards and benefits, including: \n\n • A competitive starting salary of over £42,000\n, • Discounted rail travel up to 70 miles after initial training and free London travel\n, • Generous police pension scheme\n, • Generous annual leave and a range of other leave options, including career breaks, special leave, parental and adoption leave\n, • A comprehensive Health and Wellbeing service to help you stay healthy and well\n, • Access to a large number of subsidised leisure and sporting activities\n, • Becoming part of the Met family, and the policing family nationally - a unique and supportive network where you’ll meet friends for life while all working together to make London and the UK safer for everyone. Whether working collaboratively or on your own beat, your team and the wider Met are there to support you\n, • Flexible working options. Policing is a 24/7 service, and you will therefore be expected to work shift patterns including weekends and nights. However, we do aim to offer flexible working opportunities where operationally viable and depending on the role.\n, • A wide range of staff support associations which support the different interests of the staff and officers they represent, including but not limited to; the Association of Muslim Policing, the Metropolitan Police LGBT Network, the Metropolitan Police Black Police Association and the Network of Women\n\n How to join us: \n There are two routes of entry; our Police Constable Degree Apprenticeship (PCDA) or our Police Constable Entry Programme (PCEP). \n Police Constable Degree Apprenticeship (PCDA) \n A three-year programme where you can learn as you earn policing London's streets, gaining a (BSc) Hons degree in professional policing practice on completion. The Met covers all qualification fees so there's no cost to you, it's all fully funded. \n You’ll start by working with one of our partner universities learning the basics of the job, before joining a team of experienced officers teaching you invaluable skills that you’ll put into practice and build upon before returning to uni for an end of programme assessment. \n Police Constable Entry Programme (PCEP) \n A two-year programme which provides new recruits with a blend of classroom based and operational learning. Your initial training will take place at a Met training centre before you join one of our policing teams to gain practical, on-the-job experience. \n You will be regularly assessed on your knowledge, skills and behaviours but, unlike our other entry route, you will not be required to complete an academic qualification as part of your training or attend university. \n Change Your Future \n There are countless career opportunities available at the Met due to its size and diverse population that you wouldn’t find in any other UK city. \n Upon successful completion of your training period, you’ll be able to decide on how you want to shape your future career path. Whether that be undertaking a new role, joining a specialist team, training to become a detective, or promotion through the ranks; there will always be a role for you at the Met. \n Apply Now

Corporate Collections OfficerLocation: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UWPay: £23.41 p/h UmbrellaFinance – Exchequer ServicesWe're looking for an experienced and motivated Corporate Collections Officer to join our Finance team. This is an excellent opportunity for someone with a background in debt recovery, billing and customer service who enjoys solving problems, working collaboratively, and delivering excellent outcomes for both customers and the organisation.As a Corporate Collections Officer, you will play a vital role in maximising the collection and recovery of corporate income while providing a professional, efficient and customer-focused service. You'll work with a wide range of internal departments, external organisations and customers, ensuring that debts are managed fairly, consistently and in line with legislation and Council policies.About the RoleYou will be responsible for managing the end-to-end collection and recovery process for corporate debt, ensuring invoices are issued accurately and payments are collected promptly. You'll investigate and resolve account discrepancies, negotiate repayment arrangements, maintain accurate financial records, and determine appropriate recovery action where debts remain unpaid.Working within a busy finance environment, you'll balance competing priorities, meet deadlines and provide excellent customer service, particularly when dealing with sensitive or complex cases.Key Responsibilities Manage the billing, invoicing and recovery of corporate debts. Investigate outstanding accounts and determine appropriate recovery action. Liaise with Legal Services, enforcement agents, the Department for Work and Pensions (DWP), recovery agents and third parties to resolve outstanding debts. Process credit notes, refunds, write-offs, standing orders and direct debit collections in accordance with relevant regulations. Carry out account reconciliations and investigate discrepancies, ensuring all income is accurately allocated. Prepare and monitor BACS collections and associated reports. Generate reminders, final demands and recovery correspondence. Negotiate realistic repayment arrangements while considering customers' individual circumstances. Maintain accurate customer records and financial information using corporate financial systems. Produce management information and reports on debt recovery performance. Respond professionally to customer enquiries by telephone, email, letter and face-to-face in line with customer service standards. Support colleagues by sharing knowledge and assisting with training where required. Contribute to continuous improvement of collection processes and systems.About YouWe're looking for someone who can clearly demonstrate experience in the following areas: Invoicing, billing and debt collection processes. Account reconciliations, including investigating and resolving discrepancies. Working with vulnerable customers and managing sensitive situations with empathy and professionalism. A sound understanding of data protection legislation and the importance of maintaining confidentiality when handling customer information.You'll also have: Experience working within a financial or income recovery environment. Practical experience of debt recovery and credit control. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage a varied workload and meet deadlines. Excellent attention to detail and numerical accuracy. Strong IT skills, including Microsoft Office and financial management systems. The ability to analyse information, make informed decisions and work independently. A customer-focused approach with excellent negotiation and problem-solving skills.QualificationsEssential GCSE (or equivalent) Grade C/Level 4 or above in Maths, English and one other subject. Ability to learn and apply relevant legislation and Council procedures. Confident user of Microsoft Office and other business systems.Desirable A Level, NVQ Level 3, BTEC or equivalent qualification (or relevant experience). Knowledge of debt recovery legislation and best practice. Experience within local government or a large public sector organisation. Knowledge of the Care Act 2014 or Adult Social Care debt recovery. Experience preparing County Court cases.What We're Looking ForSuccessful candidates will be able to provide clear examples of achievements in: Recovering outstanding debt while maintaining excellent customer relationships. Resolving complex account queries and reconciliations. Managing challenging conversations with professionalism and empathy. Improving processes or identifying efficiencies within financial services. Working effectively under pressure while maintaining accuracy and meeting targets.

Disclosure Officer\n\n • Annual Salary: £22.42 PAYE / £29.11 Umbrella per hour\n, • Location: Sutton, SM1\n, • Job Type: Full-time, Hybrid (1-year contract)\n\n As a Disclosure Officer, you will play a crucial role in managing and reviewing vast volumes of evidential material, ensuring compliance with legal standards and supporting fair criminal proceedings. Day-to-day of the role:\n\n • Review, assess, and manage all evidential and unused material in accordance with the Criminal Procedure and Investigations Act (CPIA) requirements.\n, • Prepare accurate and comprehensive disclosure schedules.\n, • Identify material that may undermine the prosecution case or assist the defence.\n, • Ensure correct handling, retention, and management of third-party material.\n, • Accurately describe material and assess sensitivity levels.\n, • Liaise closely with the Senior Investigating Officer (SIO), Crown Prosecution Service (CPS), counsel, and legal representatives.\n, • Present evidence and/or support disclosure processes during court proceedings where required.\n, • Maintain strict confidentiality and data integrity standards at all times.\n, • Uphold the highest standards of quality assurance, ensuring accuracy and attention to detail.\nRequired Skills & Qualifications:\n\n, • Proven experience in disclosure within complex criminal investigations.\n, • Strong knowledge of CPIA and Police and Criminal Evidence Act (PACE) requirements.\n, • Demonstrable attention to detail and commitment to evidential integrity.\n, • Investigative mindset with analytical capability.\n, • Proficiency in MS Excel and Microsoft Office applications.\nDesirable:\n\n, • Experience of E-discovery & HOLMES.\nAdditional Requirements:\n\n, • Ability to work under pressure within a high-profile and sensitive investigation.\n, • Strong organisational skills to manage large volumes of material.\n, • Commitment to maintaining public confidence in the criminal justice system.\n, • Willingness to sign a Confidentiality Agreement upon appointment.\nWhy This Role Matters:\n This role offers a unique opportunity to contribute to a pivotal investigation, supporting the pursuit of justice for victims and ensuring the integrity of one of the most extensive miscarriages of justice in British legal history. \n \n To apply for the Disclosure Officer position, please submit your CV.

Junior Research/Information Officer \n (graduate / early-career 1-2 years experience) \n \n 📍 Greenwich, London (office-based, 5 days/week for the first 6 months) \n 🕘 9:30am – 5:30pm | Monday – Friday \n 📄 Permanent | up to £38,000 (dependent on experience) + discretionary bonus \n \n About the Role \n We are working with a specialist research consultancy that produces independent labour market analysis used in employment tribunals, courts and public inquiries. Their work focuses on analysing labour market trends, salaries, benefits and employment patterns across the UK and internationally. \n They are now looking to hire a Research Information Officer to join their small London-based research team. This is a genuinely junior role — full training will be given, and no prior labour market or legal experience is required. \n This role would suit a recent graduate or someone with up to 1–2 years' experience who can show, through their degree choice, dissertation, or early career steps, that research is a field they've deliberately chosen to pursue — rather than simply a skill they've picked up along the way. \n \n We'd love to hear from candidates with degrees in politics, economics, social policy, history, sociology, international relations, geography, or similar research-based subjects, as well as those with early experience in policy research, academic research assistance, think tanks, NGOs, or public-sector research. \n \n Unlike many entry-level research roles, the work produced here has real-world impact — reports are regularly relied upon in employment tribunals, High Court cases and major public inquiries. \n \n What You'll Be Doing \n Working as part of a small and highly analytical research team, you will contribute to the production of labour market assessments and employment reports used in legal proceedings. \n \n You'll be trained in-house across all of the below: \n • Conducting labour market and salary research using a range of public and proprietary sources \n • Analysing salary surveys, pay scales and employment data across different occupations and sectors \n • Producing structured research notes, tables and written analysis for inclusion in expert reports \n • Identifying and validating reliable sources and statistics relevant to specific cases \n • Conducting primary research, including questionnaires or contacting organisations directly for information \n • Using Excel to analyse and present salary and employment data clearly \n • Contributing to the development and maintenance of the organisation's research library \n \n What They're Looking For \n • A recent graduate (or final-year student) or someone with up to 1–2 years' research experience \n • A degree or dissertation with a genuine research or analytical component \n • Evidence that research is a field you've actively chosen — through study, internships, or early roles — not just a skill you've used \n • Strong desk research and information-gathering skills \n • Excellent written communication skills, with the ability to explain findings clearly to a non-specialist audience \n • High attention to detail and accuracy \n • Comfort using Excel; no advanced statistical software required \n • A genuine interest in labour markets, employment, or the intersection of research and the legal process \n \n Why This Role Is Interesting \n • Full training provided — build a specialism in labour market and salary analysis from the ground up \n • Research that directly informs legal proceedings and public inquiries from day one \n • Small, close-knit, intellectually engaged research team \n • A rare junior role where your written analysis carries real, immediate weight \n \n Next Steps \n If you're a recent graduate and can start in Septmeber 2026 or early-career researcher who has consistently chosen research — through your studies, projects or first job — we'd love to hear from you. \n

Income Collection Officer Location : London Salary : £32,700 Would you like to join Hyde as an Income Services Officer? The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management. This role involves home visits to support our residents. What you'll be doing Manage rent arrears and other debts across multiple tenure types, including current and former customers Take ownership of customer accounts, working proactively to prevent arrears and reduce debt Deliver a high-quality, customer-focused service through phone and digital channels Support customers with money management, rent prioritisation and access to welfare benefits Process payments, refunds and account requests in line with policies and procedures Maintain accurate income and case management records, including clear action notes Work collaboratively with the wider Income team and internal colleagues to support service delivery Prepare legal documentation, attend court and support eviction processes where required Help customers access additional financial support, including local authority and charitable funding Follow safeguarding procedures, escalating concerns and making referrals as appropriate About you You'll bring experience in income collection, rent arrears or customer account management, alongside a supportive and resilient approach when working with customers in challenging circumstances. Experience in income services, rent arrears, collections or a similar customer-focused role Understanding of housing income, welfare benefits and affordability assessments Experience managing customer accounts and complex casework Knowledge of legal processes relating to rent arrears and possession (or willingness to learn) Strong communication skills with the ability to handle sensitive conversations professionally Why join us? We own and manage 125,000 homes and are driven by a strong social purpose creating safe, affordable homes and thriving communities. You'll be part of a committed Income Services team, where your work will directly support customers to sustain their tenancies while protecting Hyde's income and services. Benefits Excellent pension Generous holiday allowance Life assurance Flexible benefits platform Career development & learning support Volunteering days Hybrid working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified. TPBN1_UKTJ

FTA & Sundry Debt OfficerLocation: Enfield, EN3Salary: £35,770 per Annum Employment Type: Full-time, PermanentAbout Christian Action HousingWe are proud to be a local landlord and business, connected to our local community. Across Enfield, Barnet, Haringey and Waltham Forest we provide affordable housing, managing around 1400 homes and strive to provide more much needed services. We run essential supported living accommodation and services for young people, helping them to achieve independent living and a bright future.Role OverviewThe FTA & Sundry Debt Officer plays a pivotal role in ensuring the effective management and recovery of debts related to Former Tenant Arrears (FTA) and sundry accounts.Key ResponsibilitiesTo provide a customer focussed, proactive, comprehensive and high quality Housing Debt Recovery service.Primary responsibility for the recovery of former tenant arrears, recharge debts and other sundry debts associated with a former CAHA tenancy.To administer a portfolio of debt accounts, working within agreed policies and procedures and utilising all appropriate and available tools to recover debts owed; these will include tracing of former tenants, debt collection agencies, other CAHA departments and referring cases to court where appropriate.Working with the Income Team Leader and Income Officers, be responsible for the delivery of a comprehensive high quality, efficient and compliant former tenant arrears and other sundry debt accounts ensuring debts are proactively managed resulting in income maximisation and debt reduction.Work collaboratively across CAHA, co-ordinating and cross working to achieve efficiency and supporting other departments as appropriate.Working in partnership with other agencies as appropriate, resolving complaints and other concerns, including safeguarding issues, as raised by staff, residents and/or their relatives and partner agencies.For full job description please view the attached recruitment pack.What we are looking for.Proven successful outcomes working in a similar role within Social Housing, Local Authority, Housing Association or private debt collection agency.A good understanding of social housing regulation, housing law and various form of tenure, welfare benefits and welfare reformsDemonstrable understanding of rent arrears control including filing particulars of claim, representation at court and carrying out evictionsAn ability to provide robust management of debts and rent accounts, whilst balancing the focus of tenancy sustainmentAn ability to provide excellent customer care and working closely with tenants to improve the customer experienceExperience of working with vulnerable people and hard to reach groupsBenefits25 days holiday plus bank holidays (pro rata)Health care cashback schemeEmployee assistance programme including free counselling and legal adviceA supportive and friendly working environmentGenerous pension schemeHow to ApplyIf you are a proactive and organised individual with a keen eye for detail and a passion for financial accuracy, we would love to hear from you. Deadline for applications is Tuesday 1st August 2026 with interview being held on Wednesday 9th September 2026 .TPBN1_UKTJ

Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date:

Hours: 37 hours per week Working hours: Monday to Friday, 9:00am 5:30pm Start date: ASAP End date: 26 October 2026 Checks required: Basic DBS and full DVLA licence check ### Overview We're looking for an experienced housing professional to join the Housing Income Team. This role would suit candidates with experience as a Rent Officer, Housing & Income Officer, Tenancy Officer or Tenancy Sustainment Officer who are confident managing rent arrears, supporting tenants and, where necessary, progressing legal action. The successful candidate will manage a portfolio of properties, maximise rental income, provide tenancy sustainment support and work proactively with residents to prevent arrears and homelessness. ### Key Responsibilities Manage rent accounts for a designated housing patch. Maximise rent collection through early intervention and arrears recovery. Provide welfare benefits and income maximisation advice. Support vulnerable tenants to sustain their tenancies. Carry out home visits and tenant interviews. Prepare court documentation and represent the client in possession proceedings. Work closely with Housing Benefits, DWP, CAB, solicitors and the courts. Set up and manage payment arrangements, Direct Debits and rent payment methods. Deliver rent surgeries and provide tenancy advice to new tenants. Maintain accurate records and performance information. Coach and support junior team members where required. ### Essential Experience Candidates should have: At least 2 years' experience in social housing or a relevant customer-facing environment. Around 3 years' experience in housing income, rent collection or arrears recovery. Strong knowledge of welfare benefits and welfare reform. Experience of tenancy sustainment and homelessness prevention. Knowledge of housing legislation and rent recovery processes. Experience preparing legal documentation and managing arrears cases. Excellent record keeping, communication and customer service skills. Highly Desirable Applicants with the following will be particularly strong: Experience representing landlords in the County Court. Experience obtaining possession orders, warrants and attending evictions. Knowledge of PCOL (Possession Claims Online). Experience managing complex complaints and safeguarding issues. Experience working across multiple agencies to achieve positive outcomes. Candidate Profile This role is ideal for someone who is: Customer-focused and empathetic. Confident handling difficult conversations. Organised with excellent case management skills. Resilient and able to manage a busy caseload. Comfortable working independently and across multiple locations. Passionate about helping tenants sustain their homes while protecting rental income for the client. TPBN1_UKTJ

Senior Housing Officer (Know as Neighbourhood Services Manager) Salary£34,795 rising to £36,626 (At 2 years, subject to satisfactory performance) Head Office - Didsbury - Covering Wythenshawe NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilstbeing visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is takenin line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and schemeinspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitment to continued professional development. Experience of working in the housing sector orin a similar role is desirable. An understanding ofestate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agenciesand partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range ofCustomer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. Thisis vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. TPBN1_UKTJ

Senior Housing Officer (known as Neighbourhood Services Manager) £34,796 rising to £36,627 (At 2 years, subject to satisfactory performance) Salford / Manchester Permanent,Full Time NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitment to continued professional development. Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market PlaceHigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage StreamYou can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. The Company Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities. You can find details of our story, our vision and our valueshere. At Great Places, we are committed to using inclusive hiring practices.By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve. TPBN1_UKTJ

ASB Officer needed to work around Oxfordshire Paying £15.55 per hr ref 5301933 Full time hours on a temporarybasis Key Requirements: Experience managing ASB and tenancy enforcement cases. Knowledge of legal remedies, court procedures, and evidence gathering. Experience working with solicitors, police, and partner agencies. Strong customer service and stakeholder management skills. Ability to manage a varied caseload and meet deadlines. If you are interested in the role, please email your CV toquoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared TPBN1_UKTJ

Income Collection Officer Location : London Salary : £32,700 Would you like to join Hyde as an Income Services Officer? The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management. This role involves home visits to support our residents. What you'll be doing • Manage rent arrears and other debts across multiple tenure types, including current and former customers, • Take ownership of customer accounts, working proactively to prevent arrears and reduce debt, • Deliver a high-quality, customer-focused service through phone and digital channels, • Support customers with money management, rent prioritisation and access to welfare benefits, • Process payments, refunds and account requests in line with policies and procedures, • Maintain accurate income and case management records, including clear action notes, • Work collaboratively with the wider Income team and internal colleagues to support service delivery, • Prepare legal documentation, attend court and support eviction processes where required, • Help customers access additional financial support, including local authority and charitable funding, • Follow safeguarding procedures, escalating concerns and making referrals as appropriate About you You'll bring experience in income collection, rent arrears or customer account management, alongside a supportive and resilient approach when working with customers in challenging circumstances. • Experience in income services, rent arrears, collections or a similar customer-focused role, • Understanding of housing income, welfare benefits and affordability assessments, • Experience managing customer accounts and complex casework, • Knowledge of legal processes relating to rent arrears and possession (or willingness to learn), • Strong communication skills with the ability to handle sensitive conversations professionally Why join us? We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. You'll be part of a committed Income Services team, where your work will directly support customers to sustain their tenancies while protecting Hyde's income and services. Benefits • Excellent pension, • Generous holiday allowance, • Life assurance, • Flexible benefits platform, • Career development & learning support, • Volunteering days, • Hybrid working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified. JBRP1_UKTJ

NEC is the publisher of a suite of procurement contracts and associated learning programmes and support services. A part of Thomas Telford Ltd, the commercial subsidiary of the Institution of Civil Engineers (ICE), the NEC Contract Suite is a benchmark for best practice in the procurement and delivery of work, services and supplies and it is successfully supporting the delivery of thousands of projects worldwide. We are seeking an experienced leader to join us on a 12-month maternity cover as Head of Learning Solutions. This role ensures continuity and delivery of NEC and ICE global learning portfolio, maintaining high standards and supporting strategic priorities. You will lead an established team to deliver learning programmes and events that meet diverse customer needs across international markets. This includes managing budgets, timelines, and risk, while sustaining strong relationships with stakeholders and partners. You will also oversee ongoing development initiatives and support enhancements to existing offerings, leveraging technology to improve learning experiences. • Ensure continuity of NEC and ICE learning products strategy during the maternity cover period., • Lead and motivate the Learning Solutions team to deliver high-quality programmes and events globally., • Manage budgets, timelines, and resources across multiple projects, ensuring delivery within scope., • Maintain strong relationships with internal and external stakeholders, supporting business continuity., • Oversee ongoing development initiatives and incremental improvements to learning solutions and assessment tools., • Monitor performance and ensure compliance with risk management and quality standards., • Proven experience in leading learning and development portfolios or large-scale events., • Strong strategic and operational leadership skills., • Ability to manage complex projects and budgets effectively., • Excellent stakeholder engagement and communication skills., • Familiarity with digital learning technologies and global delivery models is desirable., • Significant experience in the training industry (essential)., • Experience with digital learning products (desirable)., • Ability to plan, prioritise and manage product development initiatives., • Strong portfolio of successful product launches., • Strong project management and budget management skills., • Experience of successfully leading and mentoring teams., • A degree or equivalent experience in a relevant field, • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to one year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk. The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. GRCI Law Limited (our external Data Protection Officer (DPO) is appointed to oversee our data protection compliance with details as noted below:, who can be contacted at Email: dpoaas@grcilaw.com. Postal Address: GRCI Law Limited,, Unit 3, Clive Court, Bartholomew’s Walk, Cambridgeshire Business Park, Ely, Cambridgeshire, CB7 4EA, United Kingdom’. Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data. #J-18808-Ljbffr

Complex Income Recovery Officer South-West London, Teddington Hybrid Working £35,764 per annum Permanent, Full Time What we offer Alongside a competitive salary, we offer a great range of benefits including: Hybrid/flexible working (2 days per week in the office, also attending court proceeding

Compliance Officer - Building Maintenance (Social Housing) Buxton, Derbyshire Salary £32,572.07 37 Hours per week Alliance Norse is a partnership between Norse Group and High Peak Borough Council and Staffordshire Moorlands District Council. The Joint Venture (JV) company was formed in 2022 to provide a number of services to the two Councils. Alliance Norse are currently recruiting for a compliance officer to join the team on a full time, permanent basis. As the Building Maintenance Compliance Officer you will be responsible for ensuring compliance across housing and public buildings. This includes conducting audits, quality inspections, and verifying that all inspections, reports, and certifications meet regulatory and company standards. This also involves maintaining accurate compliance records, liaising with contractors and internal teams, managing compliance documentation, regulatory reporting, and overseeing building fabric maintenance. Ensuring adherence to compliance requirements and addressing any arising issues promptly is essential. Day to day duties: Compliance Checks: Conduct routine inspections and compliance checks at various sites to ensure adherence to health and safety, fire safety, and environmental regulations Documentation and Records: Accurately complete and maintain compliance documentation. Update records and systems to reflect the current compliance status of all properties Contractor Coordination: Collaborate with external contractors to ensure timely completion of compliance works and cyclical maintenance. Verify adherence to safety standards and contract terms Legal and Enforcement Support: Assist in preparing legal documents for court proceedings related to compliance issues. Produce and serve abatement notices, letters, and certificates of service. Liaise with legal professionals as needed Customer Service: Handle inquiries and complaints from tenants, councillors, and the public regarding compliance matters. Arrange appointments and address concerns while maintaining high standards of service Our successful candidate: Education: HNC or equivalent qualification in a relevant field, or equivalent in Building Surveying, Construction Management, or a related field preferred. GCSEs in Maths and English (Grade A-C or equivalent) Experience: Experience in a compliance-related role within housing or public buildings is essential. Demonstrated experience in a customer-focused environment is advantageous Certifications: Relevant health and safety certifications such as IOSH Managing Safely or NEBOSH General Certificate. CSCS Card, First Aid Certification, Fire Marshal training Knowledge: Understanding of building regulations, health and safety standards, and compliance practices. Knowledge of landlord obligations and Right to Repair regulations Full UK driving licence We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage TPBN1_UKTJ

Do you have experience as a Housing Options Officer? Do you want to work with a knowledgeable team of peers to help reduce the number of people in temporary accommodation? I’m excited to be able to recruit for my client who are looking for an experienced applicant to join an expanding Housing Options Team. Main Duties Include: Provide a quality service of housing options, advice, and homeless prevention casework to fulfil the authority’s statutory function to prevent homelessness in accordance with Housing Act 1996. Ensure the robust processing of homeless applications and appropriate accurate and quality advice is given to prevent all aspects of homelessness. Use all available homelessness prevention tools to sustain tenancies or secure suitable, affordable accommodation. Writing and issuing robust Section 184 decisions. Provide a comprehensive statutory service of advice and assistance to all non-priority homeless cases including rough sleepers in accordance with s.192 Housing Act 1996. Have experience with various tools to prevent homelessness such as: HomeFinder Scheme, Discretionary Hardship Payments, and court representation to prevent homelessness. This role is great for anyone who wants to hit the ground running and get on with work from day one, whilst always improving your skills and knowledge. If you have experience in the desired areas then apply today

I'm helping a well establised housing provider recruit for a Housing Officer position. Key Responsibilities • Deliver an effective and customer-focused housing management and tenancy service., • Manage rent arrears, including Housing Benefit and Universal Credit cases., • Provide support around financial inclusion and debt management., • Manage anti-social behaviour (ASB) cases and work towards effective resolutions., • Support allocations and voids management, ensuring properties are managed efficiently., • Build positive and professional relationships with residents and encourage effective tenancy engagement., • Follow through legal and tenancy enforcement proceedings, including representing PRHA at court where required., • Attend and contribute to external meetings with partners, agencies and community stakeholders., • Act as a key point of contact for residents, providing advice, guidance and support., • Work collaboratively with internal teams and external agencies to resolve tenancy and neighbourhood issues., • Maintain accurate records and ensure all housing management activities comply with relevant legislation and organisational policies. About You We are looking for someone who can demonstrate: • Proven experience in housing management or a closely related environment., • Experience of legal proceedings, tenancy enforcement or transferable legal skills., • Strong knowledge and practical experience of rent arrears and income management., • Experience dealing with Housing Benefit and Universal Credit., • Knowledge of financial inclusion and debt management., • A good understanding of relevant housing legislation and tenancy law., • Excellent customer service and communication skills., • Strong organisation, time management and planning skills., • The ability to manage a busy caseload and prioritise competing demands., • Strong problem-solving, negotiation and influencing skills., • The confidence to deal with challenging situations professionally and effectively., • A proactive, approachable and resident-focused attitude. Please apply if intersted

Do you have experience as a Housing SolutionsOfficer? Do you want to work with a knowledgeable team of peers to help reduce the number of people in temporary accommodation? I’m excited to be able to recruit for my client who are looking for an experienced applicant to join an expanding Housing Solutions Team. If you are an experienced Housing Solutions Officer then this is the role for you! Main Duties Include: Provide a quality service of housing solutions, advice, and homeless prevention casework to fulfil the authority’s statutory function to prevent homelessness in accordance with Housing Act 1996. Ensure the robust processing of homeless applications and appropriate accurate and quality advice is given to prevent all aspects of homelessness. Use all available homelessness prevention tools to sustain tenancies or secure suitable, affordable accommodation. Writing and issuing robust Section 184 decisions. Provide a comprehensive statutory service of advice and assistance to all non-priority homeless cases including rough sleepers in accordance with s.192 Housing Act 1996. Have experience with various tools to prevent homelessness such as: HomeFinder Scheme, Discretionary Hardship Payments, and court representation to prevent homelessness. This role is great for anyone who wants to hit the ground running and get on with work from day one, whilst always improving your skills and knowledge. If you have experience in the desired areas then apply today

Private Sector Housing Officer London Hybrid working £50-£55 per hour, depending on experience Initial 3-month rolling contract Are you an experienced Private Sector Housing Officer looking for your next London contract? I'm supporting a London Local Authority that is looking to appoint an experienced officer to join its Private Sector Housing and Enforcement team, helping to improve housing conditions, protect tenants and take action against non-compliant landlords. The role will involve managing a varied housing enforcement caseload, responding to service requests, carrying out property inspections and independently progressing cases from inspection through to resolution. You will also undertake HMO inspections, investigate unlicensed properties and take appropriate informal and formal enforcement action. Key responsibilities: Carrying out inspections of privately rented accommodation and identifying housing hazards. Undertaking HHSRS assessments and determining appropriate enforcement action. Responding to complaints and service requests from tenants in the private rented sector. Managing a varied private sector housing enforcement caseload. Inspecting Houses in Multiple Occupation (HMOs). Investigating unlicensed properties and licensing breaches. Preparing and serving statutory notices. Taking appropriate informal and formal enforcement action where required. Progressing cases in accordance with the Housing Act 2004, HHSRS and other relevant housing legislation. Maintaining clear evidential records and independently progressing cases through to resolution. Communicating confidently with tenants, landlords, managing agents and partner organisations. Essential experience: Strong experience working within Private Sector Housing enforcement. Competent and experienced in carrying out HHSRS inspections. Experience of HMO inspections and enforcement. Good working knowledge of the Housing Act 2004. Experience preparing and serving statutory notices. Experience managing complex housing service requests and enforcement cases. Strong inspection, problem-solving and decision-making skills. The ability to independently manage a demanding caseload. Confidence dealing with landlords, tenants and other relevant parties.Experience with civil penalties, prosecution case preparation, court or tribunal work and licensing enforcement would be advantageous. The successful candidate will join a busy London regulatory service on an initial 3-month rolling contract, offering £50-£55 per hour depending on experience, with hybrid working based on service requirements. This is an excellent opportunity for an experienced Private Sector Housing Officer in London who is confident managing enforcement cases independently and looking for their next well-paid contract opportunity. To apply or find out more, please contact Shaye on the below details, there's multiple vacancies so if you know anyone interested feel free to send Shaye's details to them! Shaye (phone number removed) ✉️ (url removed)

We are currently looking for an experienced Principal Housing Enforcement Officer to join a busy Private Sector Housing team. This is an excellent opportunity for an experienced enforcement professional to lead on complex housing investigations, deliver robust enforcement action and improve standards across the private rented sector. The successful candidate will manage a portfolio of complex enforcement cases, provide technical expertise to colleagues and represent the Council in legal proceedings where required. The Role ·Leading complex housing enforcement investigations within the private rented sector. ·Investigating breaches of housing legislation, HMO licensing, property standards and management regulations. ·Undertaking inspections of HMOs, licensed properties and privately rented homes. ·Identifying hazards under the Housing Health and Safety Rating System (HHSRS) and determining appropriate enforcement action. ·Preparing and serving Improvement Notices, Prohibition Orders, Civil Penalties and other statutory enforcement notices. ·Conducting investigations into offences under the Housing Act 2004 and associated legislation. ·Undertaking Interviews Under Caution (PACE) and gathering evidence for legal proceedings. ·Preparing prosecution files, witness statements and evidential reports. ·Representing the Council at court, tribunals, appeals and other formal hearings. ·Working closely with Legal Services to progress prosecutions, injunctions and Rent Repayment Orders. Key Requirements ·Previous experience working as a Principal Housing Enforcement Officer, Senior Housing Enforcement Officer or equivalent. ·Extensive experience investigating complex private sector housing enforcement cases. ·Strong knowledge of the Housing Act 2004, HMO licensing and housing enforcement legislation. ·Experience carrying out HHSRS inspections and determining appropriate enforcement action. ·Experience preparing legal case files and progressing prosecutions. ·Experience conducting Interviews Under Caution in accordance with PACE. ·Experience representing an organisation at court, tribunals or formal hearings. ·Experience serving statutory notices, Civil Penalties and other formal enforcement measures. What You Need to Do Now If you are interested in this Principal Housing Enforcement Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Principal Housing Enforcement Officers, Senior Housing Enforcement Officers, Private Sector Housing Officers and Environmental Health Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing enforcement professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Police Officer – Inner London Now Recruiting Police Officers in Central London – Make a Real Difference as Part of a Specialist Force “BTP truly is a unique police force with a real family feel. We care deeply about what we do; serving the public and supporting our people. Our work matters. If you want to make a real positive difference to millions of people using the network every day, BTP is the place for you.” – Chris Casey, Divisional Commander, London and South East England. We are recruiting Police Officers within Inner London. Locations include, but are not limited to, stations such as Kings Cross, Euston, Wembley, Croydon, Clapham Junction, West Ham, Waterloo and Stratford. Please note: You are unable to specify a particular Inner London location, but your posting will be considered in alignment with where you live. Is This The Role For You As a Police Officer with the British Transport Police, you will play a vital role in protecting millions of passengers, staff and members of the public. We offer one of the highest starting salaries for Police Constables across England and Wales, alongside an excellent benefits package, professional development opportunities and geographical flexibility. This role includes a wide variety of duties, from tackling serious and organised crime to addressing graffiti, theft and public reassurance. Your responsibilities will include visible patrols, responding to emergencies, conducting criminal investigations, gathering intelligence and building trust with the communities we serve. What you will get in return: Starting salary: £32,472, rising year on year to £50,256 after five years London allowances: £8,738 (£5,588 London Allowance plus £3,150 London Weighting) from day one of training Oyster card for personal and professional use 25 days annual leave, increasing with service A highly competitive Career Average Revalued Earnings (CARE) pension scheme Voucher and incentive schemes, including cycle to work and a wide range of retail discounts Continued investment in learning, supported by in house talent and development teams Promotion and development opportunities across a range of police specialisms Specialist support from Occupational Health and Wellbeing services Free eyesight tests Eligibility for the Blue Light Card Membership of the Police Federation from day one Support for work life balance, including 26 weeks of fully paid maternity leave, plus a range of other leave options such as carers’ leave, paternity leave and special leave You will not be eligible to apply if: If you have been unsuccessful following your application, testing or interview for Police Officer, Special Constable or PCSO – you must await 3 months before reapplying to any of these roles. You have been unsuccessful following BTP vetting checks within the last 12 months. You have ever received a custodial sentence, including suspended sentences. You have previously been dismissed from another police force or have a live investigation. You are bankrupt, have a County Court Judgment, or an unmanaged Individual Voluntary Arrangement. You have tattoos deemed offensive (face and neck tattoos are considered on a case by case basis). You do not have permanent right to live and work in the UK. You have not resided continuously in the UK for the past three years. What You’ll Bring You do not need prior policing experience. What matters is your motivation to make a difference and your confidence in handling a wide range of situations. Key qualities include: Strong communication skills. Good judgement and problem solving ability. Empathy and emotional resilience. The ability to build trust and remain calm under pressure. You will receive full training and ongoing development, with opportunities to specialise in areas such as CID, Counter Terrorism and County Lines. Progression is actively supported. Want To Apply Applying is straightforward, with all applications completed online. Click apply now and you will be redirected to our careers page to complete your application. As part of the process, you will be required to complete a Situational Judgement Test (SJT). If you do not pass the SJT, your application will not progress at this time, though you may reapply once the reapplication period allows. You are encouraged, though not required, to attend a question and answer session to learn more about the role and recruitment process. Please note: This campaign is for new recruits only. Transferees should apply through a transferee specific vacancy when available. Successful applicants will join a conditional offer pool and be considered for opportunities for up to 12 months from the date of their conditional offer. Application Deadline: Midnight on Friday, 11th of September 2026 Please note that this campaign may close early if a high volume of applications is received

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

MMP Consultancy is seeking x5 highly organised Disrepair Case Officers at £300pd on behalf of a Local Authority based in south London. This is an exciting opportunity for an experienced housing professional to play a key role in protecting the Council from disrepair claims, ensuring residents receive high-quality services, and helping to resolve issues before they escalate into legal action. Candidates will be required in the office on Tuesdays and Wednesdays, with the rest of the days of the week at home. As a Disrepair Case Officer, you will manage a varied caseload, work closely with surveyors, contractors and legal services, and ensure that residents' concerns are addressed promptly and effectively. The successful candidate will be responsible for minimising the risk, incidence and cost of disrepair claims against the Council. You will act as the key point of contact for disrepair cases, managing them from initial complaint through to resolution, and representing the Council where necessary. Key Responsibilities Manage disrepair cases to minimise risk and reduce legal and financial exposure to the Council. Resolve complaints and legal threats wherever possible before they progress to litigation. Monitor case progress, costs and potential liabilities, providing regular updates and recommendations to management. Ensure high-risk cases are escalated appropriately and reported to the Repairs Team Manager. Liaise with Legal Services and supply information to meet court and procedural deadlines. Work closely with internal and external surveyors to ensure repairs are ordered and completed promptly and to the required standard. Ensure compliance with procurement procedures and relevant Council policies. Represent the Council in court proceedings when required. Provide advice and support on Stage 2 complaints, Ombudsman complaints and repairs complaints involving potential litigation. Maintain regular communication with residents, keeping them informed throughout the case process. Respond to correspondence within agreed timescales. Support colleagues across the service and provide cover where required. Promote compliance with legislation relating to data protection, health and safety, equality, diversity and financial regulations. Contribute to safeguarding responsibilities for vulnerable children and adults. Work collaboratively across departments and with external partners to achieve positive outcomes. Requirements: Good understanding of current issues affecting local authorities, ALMOs and social housing. Knowledge of housing and building legislation and current best practice. Strong working knowledge of Microsoft Office applications and housing management systems. Experience responding to complex correspondence and preparing reports. Experience managing contractors and consultants. Experience dealing directly with customers, resolving issues and providing advice in challenging situations

Connect2Hackney are currently recruiting an empathetic and detail-oriented Client Financial Affairs Officer to join our Adult Social Care Finance team at the London Borough of Hackney. In this vital post, you will manage a dedicated caseload of finances for vulnerable adults who lack the capacity to manage their own money. Acting as a financial advocate, you will oversee Court of Protection Deputyships, DWP Benefit Appointeeships, and Direct Payment third-party arrangements to ensure residents' income is maximised, protected, and used in their best interests. If you combine strong financial/accounting skills with a customer-centered, compassionate approach, we would love to hear from you! Key Responsibilities Caseload & Banking Management Day-to-Day Finances: Manage bank accounts, transfer funds, set up standing orders for bills, and issue personal spending money in line with care plans. Reconciliations & Reporting: Complete monthly bank statement reconciliations, keep meticulous database records, and submit annual OPG (Office of the Public Guardian) reports within set deadlines. Deceased Estates: Follow administrative guidelines to wind up and finalise the estates of deceased service users respectfully. Court of Protection & Benefits Deputyship & Appointeeship: Prepare Court of Protection applications for property and financial affairs, and apply to the DWP to manage pensions and benefits. Income Maximisation: Investigate and claim all eligible benefits, allowances, and tax exemptions to maximise residents' funds. Direct Payments Third-Party Support Scheme Administration: Process financial transactions for direct payment third-party accounts, ensuring prompt payroll processing, quarterly statement distribution, and compliance with council financial rules. Resident Advocacy & Engagement Home Visits: Conduct visits to client's homes or care settings to carry out annual financial plans, operating under the 5 principles of the Mental Capacity Act 2005. Multi-Agency Liaison: Act as a financial advocate for residents, working closely with social workers, care managers, the DWP, and the OPG. Who We Are Looking For Experience & Knowledge Legislative Knowledge: Understanding of Court of Protection Deputyships, DWP Appointeeships, and the Mental Capacity Act. Financial & Accounting Background: Proven experience in local government finance, managing service user funds, account reconciliations, or handling Direct Payments. Tech-Savvy: Skilled in using financial database systems, Excel, and standard office applications. Qualifications & Skills Education: A qualification in Business/Finance, AAT, or equivalent practical finance/administrative experience. Core Competencies: Excellent numerical accuracy, strong problem-solving skills, and the ability to work under tight deadlines. Communication & Care: A compassionate, customer-focused approach with the sensitivity required to communicate complex financial matters to vulnerable residents and multi-disciplinary teams.Note: This post is subject to an Enhanced DBS check. Why Join Hackney? As part of the London Borough of Hackney, you will join an inclusive team that directly improves the lives of local residents every day. We offer a supportive environment, excellent opportunities for professional growth, and flexible working arrangements. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy

Change Needs You Become a Met Police Officer with a starting salary of over £42k The Met is working hard to drive more trust, reduce crime, and maintain high standards for London and its communities. The Met is made up of officers and staff from all backgrounds but we are committed to becoming more representative of the communities we serve. To do this the Met recognises the need to change. Whilst that change takes time, we want people like you to join and help to make a big difference. We’re looking for people who share our values of integrity, courage, accountability, respect and empathy to join the dedicated, honest, committed, hard-working officers and staff already in our team. Those who are committed to working hard to bring offenders to justice, protect vulnerable people and deliver the change needed for London and its communities. Change Needs You. Become a police officer, unlock your potential, support London’s communities and make London a safer city for all. Change Your Potential: Policing is a challenging but rewarding career like no other. With your will and determination, we will help you reach your full potential as a Met police officer and be the best you can be for yourself, your community and London. As a police constable in London’s Met, you’ll join over 30,000 colleagues working across 32 boroughs, all dedicated to serving over nine million residents in one of the most dynamic and diverse cities in the world. You’ll learn new things every day whether you’re out on patrol in the local community, giving evidence in court, investigating burglaries or supporting victims of crime. Every day brings a fresh challenge, the chance to learn something new and help others. A range of benefits: A career as a police officer offers many rewards and benefits, including: A competitive starting salary of c. £42,210 rising up to c. £59,994 as a PC, inclusive of allowances. Discounted rail travel up to 70 miles after initial training and free London travel Gain a fully-funded degree while earning and developing skills for life under our apprenticeship route Generous police pension scheme Generous annual leave and a range of other leave options, including career breaks, special leave, parental and adoption leave A comprehensive Health and Wellbeing service to help you stay healthy and well Access to a large number of subsidised leisure and sporting activities Becoming part of the Met family, and the policing family nationally - a unique and supportive network where you’ll meet friends for life while all working together to make London and the UK safer for everyone. Whether working collaboratively or on your own beat, your team and the wider Met are there to support you Flexible working options. Policing is a 24/7 service, and you will therefore be expected to work shift patterns including weekends and nights. However, we do aim to offer flexible working opportunities where operationally viable and depending on the role. A wide range of staff support associations which support the different interests of the staff and officers they represent, including but not limited to; the Association of Muslim Policing, the Metropolitan Police LGBT Network, the Metropolitan Police Black Police Association and the Network of Women How to join us: There are two routes of entry; our Police Constable Degree Apprenticeship (PCDA) or our Police Constable Entry Programme (PCEP). Police Constable Degree Apprenticeship (PCDA) A three-year programme where you can learn as you earn policing London's streets, gaining a (BSc) Hons degree in professional policing practice on completion. The Met covers all qualification fees so there's no cost to you, it's all fully funded. You’ll start by working with one of our partner universities learning the basics of the job, before joining a team of experienced officers teaching you invaluable skills that you’ll put into practice and build upon before returning to uni for an end of programme assessment. Police Constable Entry Programme (PCEP) A two-year programme which provides new recruits with a blend of classroom based and operational learning. Your initial training will take place at a Met training centre before you join one of our policing teams to gain practical, on-the-job experience. You will be regularly assessed on your knowledge, skills and behaviours but, unlike our other entry route, you will not be required to complete an academic qualification as part of your training or attend university. Change Your Future There are countless career opportunities available at the Met due to its size and diverse population that you wouldn’t find in any other UK city. Upon successful completion of your training period, you’ll be able to decide on how you want to shape your future career path. Whether that be undertaking a new role, joining a specialist team, training to become a detective, or promotion through the ranks; there will always be a role for you at the Met. You could choose to work in diplomatic protection, work with horses in our Mounted Branch, or even work in cyber-crime. These are just some of the many paths you could choose to follow as your career progresses. Change Needs You Apply Now

Housing Engagement Officer, Location: Hertfordshire Salary: £29000 - £33,200 dependent on experience Contract: Permanent, Full Time Braxfield Recruitment is delighted to be working exclusively with a leading housing provider to recruit a Housing Engagement Officer, acting as the key point of contact between the organisation, its service providers and its residents. This is a great opportunity for a housing professional with strong tenancy and relationship-building skills to make a genuine difference to residents' day-to-day experience, working across engagement, communications, anti-social behaviour, complaints, and the management of warnings and evictions. The Role As Housing Engagement Officer, you'll work with the different service providers to ensure trusted relationships with residents through regular check-ins, meetings and forums, while coordinating engagement activity with internal teams and care/support providers. You'll manage resident communications, support the warnings and evictions process, respond to and record anti-social behaviour, and ensure complaints and compliments are resolved promptly and accurately. You'll also produce regular reporting on resident interactions and trends, including the annual Tenant Satisfaction Measures (TSM) survey. Key Responsibilities Act as the main point of contact for residents, building trusted relationships through regular check-ins, meetings and forums Coordinate resident-focused support and engagement activity with internal teams and care/support providers Support day-to-day warnings and evictions processes, ensuring lawful, well-documented handling, and represent the business at court hearings where required Identify and escalate safeguarding concerns in line with the Company's Safeguarding Policy Coordinate the resolution of resident complaints and compliments, maintaining accurate records of issues, actions and outcomes Produce regular reporting on resident interactions, ASB and trends, including the annual TSM survey and engagement strategy Keep the tenancy management system up to date with accurate tenant documentation and occupancy information Occasionally work outside normal hours and travel to services, including providing cover for colleagues when needed About You Experience of working within housing, with a good understanding of tenancy law and tenancy management Good understanding of the housing benefit system Understanding of housing standards, including health & safety and fire compliance within social housing Experience liaising and building relationships with external support servises Excellent interpersonal and communication skills, both verbal and written Strong conflict resolution and negotiation abilities Ability to engage with a diverse range of residents and stakeholders Good standard of education with good literacy, numeracy and IT skills Full UK driving licence Desirable A relevant housing qualification Experience working within a supported living environment or with vulnerable adults Familiarity with community development principles This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to build lasting relationships and improve services within the community. To apply, please submit your CV, or contact Braxfield Recruitment for a confidential conversation about the role. Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy

We are currently seeking an experienced Disrepair Case Officer to join a busy Housing Repairs service within a South London Local Authority on an initial 5-month contract. The successful candidate will be responsible for managing a caseload of housing disrepair matters, helping to minimise the Council's exposure to legal action and ensuring cases are resolved efficiently and effectively. You will manage disrepair cases from initial complaint or threat of litigation through to resolution, working closely with surveyors, repairs teams, contractors and Legal Services. You will monitor case progress, costs, deadlines and potential liabilities, ensuring necessary repair works are ordered and completed within agreed timescales. The role will also involve preparing information for Legal Services, supporting the settlement of claims, responding to Stage 2 and Ombudsman complaints, maintaining accurate case records and representing the Council in court proceedings where required. The successful candidate will have: ·Experience managing housing disrepair cases within a local authority or social housing environment ·Knowledge of housing repairs, complaints and disrepair litigation ·Strong case management and organisational skills ·Experience liaising with legal teams, surveyors and contractors ·Excellent written communication and stakeholder management skills ·Ability to manage competing deadlines and high-risk cases How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Reviews Officer (Homelessness) - Upto £35 p/h umb - Waltham About the Role We are seeking a highly skilled and motivated Reviews Officer to deliver a high‑quality statutory reviews service under Section 202 of the Housing Act 1996. This is a pivotal role ensuring that homelessness and housing allocation decisions are robust, legally compliant, customer‑focused, and completed within statutory timescales. You will play a key part in protecting the Council from litigation, improving decision‑making across the service, and ensuring customers receive fair, accurate and timely outcomes. Key Responsibilities Conduct all statutory reviews under s202 Housing Act 1996, issuing clear, legally robust decision letters within statutory deadlines. Manage reviews relating to Parts VI & VII of the Housing Act 1996, the Homelessness Reduction Act 2017, and related legislation. Liaise with customers, legal representatives and internal teams to agree extensions, communicate outcomes, and support follow‑up actions such as temporary accommodation repossession. Work closely with Legal Services on County Court appeals, judicial reviews, and letters before action, providing expert advice and drafting witness statements where required. Issue decisions on temporary accommodation during reviews and appeals, ensuring decisions reflect public law principles and case law. Provide constructive feedback to officers where first‑instance decisions cannot be upheld, supporting service improvement and reducing future challenges. Maintain accurate records of all legal challenges and ensure the service database is updated with relevant developments. Contribute to service planning, policy development, and process improvements across Housing Solutions.To apply reach out to me on : (phone number removed) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

A reputable London-based housing provider is seeking an experienced Recovery Officer to join its Revenues & Benefits function. This is an excellent opportunity for an experienced Council Tax and Business Rates professional to work within an established recovery service, managing complex debt cases and supporting enforcement and court proceedings. Sector: Housing / Local Government / Revenues & Benefits Location: London – Mainly Remote Working Arrangement: Predominantly home-based, with occasional office (x1 a Month and court attendance x1 a Month) Rate: £22.50 - £22.86 per hour PAYE / £29.21 per hour Umbrella DBS: Standard DBS required Contract: Temporary There may also be an expectation to attend the office for up to two weeks during the initial induction and training period. As a Recovery Officer, you will be responsible for undertaking recovery and enforcement functions relating to Council Tax and National Non-Domestic Rates (NNDR/Business Rates). You will manage accounts through various stages of the recovery process, investigate and reconcile outstanding balances, liaise with enforcement agencies and debtors, negotiate payment arrangements and prepare cases for court proceedings. You will also be expected to exercise sound judgement when dealing with complex cases, particularly where vulnerability, financial hardship or potential fraud has been identified. Key Responsibilities: Manage the recovery and enforcement of Council Tax and NNDR/Business Rates accounts. Investigate, update and reconcile accounts and take appropriate recovery action in accordance with policies and procedures. Maximise revenue collection while maintaining a strong focus on customer care and fair recovery practices. Process cases returned from Enforcement Agents and determine the appropriate next stage of recovery. Liaise directly with Enforcement Agents, debtors, internal departments and external agencies regarding outstanding debts. Undertake tracing and system checks using Experian and other relevant systems to locate debtors and investigate accounts. Prepare documentation relating to committal proceedings, charging orders, applications to set aside and other legal recovery action. Represent the organisation at court proceedings, including liability order applications and committal hearings. Exercise judgement regarding adjournments, withdrawals, referrals to duty solicitors and appearances at court. Maintain accurate records of court proceedings, decisions and recovery actions. Negotiate appropriate payment arrangements and repayment schedules with debtors at all stages of recovery. Apply discretion when dealing with customers experiencing vulnerability, poverty or financial hardship, within established procedures. Deal with complex, sensitive and sometimes contentious Council Tax and NNDR recovery enquiries. Process and manage insolvency cases in accordance with relevant legislation and procedures. Liaise with organisations including DWP, collection agencies, employers and Citizens Advice where appropriate. Maintain accurate records of debts referred to external collection agencies. Process payments, payment schedules and invoices as required. Establish effective relationships with major and regular debtors to resolve disputes and facilitate payment.Essential Experience: Demonstrable experience working within Council Tax and Business Rates/NNDR recovery. Strong knowledge of Council Tax and NNDR legislation, recovery processes and enforcement procedures. Experience managing cases through different stages of the debt recovery process. Experience dealing with Enforcement Agents and external collection agencies. Experience preparing and/or dealing with court proceedings relating to Council Tax recovery, including liability orders and committal hearings. Experience dealing sensitively with vulnerable customers, financial hardship and complex debt cases. Experience investigating accounts, tracing debtors and resolving discrepancies.Systems & IT Experience: (advantage) Academy system – Council Tax & NNDR Experian or similar tracing/credit-reference systems Microsoft Excel, Microsoft Word and Microsoft Outlook Council Tax and Business Rates revenue/recovery systemsDesirable: IRRV qualification or relevant professional qualification. Previous experience working within a local authority, housing provider or revenues and benefits environment. Knowledge of insolvency, charging orders, committal proceedings and other enforcement mechanisms.Candidates should be comfortable dealing with court proceedings, Enforcement Agents, complex debtors, payment negotiations and Council Tax/NNDR legislation, while maintaining a professional and customer-focused approach. APPLY NOW for the Recovery Officer – Council Tax & Business Rates

Job Title: Process & Debt Recovery Officer Location: Havering (Office-based with some home working available) Salary: £18.92 hour PAYE Term: Temp, initially 3 months The Opportunity Our client is seeking a dynamic Process & Debt Recovery Officer to become part of a vibrant Highways, Traffic & Parking team. This role presents an exciting chance for an individual with exceptional customer service skills who thrives on problem-solving, investigating cases, and making fair, evidence-based decisions. Key Responsibilities In this engaging position, the successful candidate will: Investigate and respond to parking-related challenges, representations, and appeals. Review evidence and make decisions in line with legislation and council policies. Handle customer enquiries via telephone, email, and written correspondence. Manage Penalty Charge Notice (PCN) processes from issue through to resolution. Process debt recovery cases and liaise with enforcement agents as needed. Prepare documentation and evidence packs for London Tribunals and court proceedings. Support permit applications and general parking administration. Maintain high levels of accuracy while adhering to service targets and deadlines. What We're Looking For Our client is looking for candidates who possess: Experience in parking, debt recovery, enforcement, or a customer service environment. Strong written communication skills with the ability to draught professional responses. Comfort in dealing with challenging or sensitive customer situations. The ability to assess evidence, make balanced decisions, and follow legislation and procedures. Excellent organisation skills to manage a busy workload effectively. A keen attention to detail and accuracy. Desirable Experience Candidates with the following backgrounds will be particularly attractive: Parking enforcement or parking administration. Knowledge of PCN processes or debt recovery procedures. Experience in a target-driven environment. Qualifications A City & Guilds Assured Notice Processing qualification (or equivalent) is desirable, with a commitment to obtain it within six months if not held. What's on Offer Hybrid working arrangements (subject to manager agreement). Training and development opportunities. A supportive team environment. The chance to develop specialist knowledge within parking and debt recovery services. This role is perfect for those coming from parking services, local government, debt recovery, appeals processing, customer service administration, enforcement support, or contact centre environments handling complex cases. If this sounds like the opportunity for you, consider taking the next step in your career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Tenancy Relations Officer | Hybrid (2-3 Days per Week, remainder remote) | £22.41 PAYE | £29.72 Umbrella (£31.15 Umbrella from Week 13) | 3-Month Temp Contract | Monday to Friday | 36 Hours per Week Adecco are currently recruiting for a Tenancy Relations Officer on behalf of a public sector housing service in South London. This is an excellent opportunity for an experienced housing professional with a strong understanding of landlord and tenant legislation, homelessness prevention, and enforcement within the private rented sector. The successful candidate will play a key role in protecting tenants from unlawful eviction and harassment while supporting residents to sustain their housing. Key Responsibilities Investigate complaints of illegal eviction, harassment, unlawful landlord practices, and tenancy-related disputes. Provide advice and guidance to tenants, landlords, agents, and partner organisations. Manage a varied caseload, carrying out investigations and gathering evidence where necessary. Conduct home visits and attend court proceedings as a witness when required. Work closely with internal teams and external agencies including landlords, solicitors, police, and housing partners. Support homelessness prevention by helping residents remain in or regain access to accommodation. Produce reports, correspondence, case records, and legal documentation to a high standard. Ensure compliance with relevant housing legislation and best practice. Essential Requirements Strong knowledge of housing legislation, including landlord and tenant law, homelessness legislation, and the Protection from Eviction Act. Experience investigating tenancy-related complaints and managing complex casework. Excellent communication, negotiation, and customer service skills. Ability to gather and assess evidence and make sound decisions. Experience working with vulnerable residents and managing sensitive situations. Strong organisational skills with the ability to manage a demanding workload independently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Corporate Collections Officer Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Pay: £23.41 p/h Umbrella Finance – Exchequer Services We're looking for an experienced and motivated Corporate Collections Officer to join our Finance team. This is an excellent opportunity for someone with a background in debt recovery, billing and customer service who enjoys solving problems, working collaboratively, and delivering excellent outcomes for both customers and the organisation. As a Corporate Collections Officer, you will play a vital role in maximising the collection and recovery of corporate income while providing a professional, efficient and customer-focused service. You'll work with a wide range of internal departments, external organisations and customers, ensuring that debts are managed fairly, consistently and in line with legislation and Council policies. About the Role You will be responsible for managing the end-to-end collection and recovery process for corporate debt, ensuring invoices are issued accurately and payments are collected promptly. You'll investigate and resolve account discrepancies, negotiate repayment arrangements, maintain accurate financial records, and determine appropriate recovery action where debts remain unpaid. Working within a busy finance environment, you'll balance competing priorities, meet deadlines and provide excellent customer service, particularly when dealing with sensitive or complex cases. Key Responsibilities Manage the billing, invoicing and recovery of corporate debts. Investigate outstanding accounts and determine appropriate recovery action. Liaise with Legal Services, enforcement agents, the Department for Work and Pensions (DWP), recovery agents and third parties to resolve outstanding debts. Process credit notes, refunds, write-offs, standing orders and direct debit collections in accordance with relevant regulations. Carry out account reconciliations and investigate discrepancies, ensuring all income is accurately allocated. Prepare and monitor BACS collections and associated reports. Generate reminders, final demands and recovery correspondence. Negotiate realistic repayment arrangements while considering customers' individual circumstances. Maintain accurate customer records and financial information using corporate financial systems. Produce management information and reports on debt recovery performance. Respond professionally to customer enquiries by telephone, email, letter and face-to-face in line with customer service standards. Support colleagues by sharing knowledge and assisting with training where required. * Contribute to continuous improvement of collection processes and systems. About You We're looking for someone who can clearly demonstrate experience in the following areas: Invoicing, billing and debt collection processes. Account reconciliations, including investigating and resolving discrepancies. Working with vulnerable customers and managing sensitive situations with empathy and professionalism. A sound understanding of data protection legislation and the importance of maintaining confidentiality when handling customer information. You'll also have: Experience working within a financial or income recovery environment. Practical experience of debt recovery and credit control. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage a varied workload and meet deadlines. Excellent attention to detail and numerical accuracy. Strong IT skills, including Microsoft Office and financial management systems. The ability to analyse information, make informed decisions and work independently. A customer-focused approach with excellent negotiation and problem-solving skills. Qualifications Essential GCSE (or equivalent) Grade C/Level 4 or above in Maths, English and one other subject. Ability to learn and apply relevant legislation and Council procedures. Confident user of Microsoft Office and other business systems. Desirable A Level, NVQ Level 3, BTEC or equivalent qualification (or relevant experience). Knowledge of debt recovery legislation and best practice. Experience within local government or a large public sector organisation. Knowledge of the Care Act 2014 or Adult Social Care debt recovery. Experience preparing County Court cases. What We're Looking For Successful candidates will be able to provide clear examples of achievements in: Recovering outstanding debt while maintaining excellent customer relationships. Resolving complex account queries and reconciliations. Managing challenging conversations with professionalism and empathy. Improving processes or identifying efficiencies within financial services. * Working effectively under pressure while maintaining accuracy and meeting targets

Principal Network Compliance Officer North West London My client is recruiting for a Principal Network Compliance Officer based within the local Authority in North West London and the surrounding area. Responsibilities Deputise for the Network Team Leader as necessary to ensure continuance of service delivery. To provide a lead role within New Roads and Streetworks Act, Highways Act and Highways maintenance, acting as a coach and providing expert guidance to other Technical Officers and Technical Support Officers designated to support them in delivering effective services To be responsible for day to day inspection and enforcement regimes for statutory street works and highways safety and enforcement inspections and report on conditions to bring about improvements To issue notices to statutory undertakers and other departments in relation to the timing of activities on the highway network Prepare, as necessary, reports and statements of evidence for legal proceedings resulting from contraventions of legislation, to meet and advise lawyers on cases to assist in the preparation of cases and securing legal action and to attend court to give evidence on behalf of the Council as required.Requirements Expert Knowledge of Traffic Management Act 2004, New Roads & Street Works Act 1991 & LoPS. New Roads and Street Works Act 1991 supervisor’s qualification (City & Guilds Units 1 to 16). Experience in highway inspection and/or maintenance.Contract As the role is Local Authority based candidates will be asked to complete an onboarding & compliance checks including DBS & Online training modules prior to starting.For immediate consideration please apply

Client Local Authority in Barking Job Title Housing Enforcement Officer Pay Rate £60 an hour UMBRELLA Hours 36 Hours a week (Mon-Fri) Duration Initial 6 month contract Location Hybrid Working- Office based from Barking Town Hall 3 days a week. Must have own Vehicle Description Job Purpose As a front-line officer, carry out all duties connected with providing a Private Sector Housing and Licensing Service to support the delivery of the regulatory / statutory service in accordance with any relevant Procedure, relevant legislation and case law and other relevant procedures. 2.2. To manage a full and varied case workload to meet legislative and departmental time frames. Be responsible for the investigating of complaints, for example complaints of disrepair, illegal eviction or harassment as well as dealing with unlicensed properties and other housing related matters applying legislation relating to private sector housing. 2.3 Responsible for carrying out enforcement intervention in accordance with legislation, policy and procedure. 2.4 To inspect properties using HHSRS and ensure that properties meet the minimum required standard. Where enforcement is considered necessary, you will be responsible for ensuring enforcement notices are drafted with schedule of works to remedy hazards by service of the appropriate legal notices. 2.5 Responsible for taking legal action and preparing legal court prosecution case files as well as giving evidence at court and attending to obtain warrant of entries as necessary. 2.6. You will work in collaboration with the wider service and will ensure compliance audits and enforcement activities are carried out in accordance with current legislation, and the council's enforcement policy. 2.7. Full Understanding of HHSRS EXPERIENCE: Demonstrate an understanding and experience of applying relevant housing legislation and providing advice and guidance within a Private Sector Housing setting. Demonstrate experience of applying and enforcing relevant legislation, statutory instruments and guidance. Demonstrate an ability to effectively interpret, deliver and resolve a range of legal / operational and resource matters. Demonstrate a commitment to service improvement to deliver customer focused outcomes. Understand the importance of influencing key stakeholders and demonstrate evidence of success. Experience and understanding of the value of team working Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

I'm currently working with a Housing Association based in North London who are looking to appoint an Interim Income Officer on an initial 3-month contract, with a possibility of extension. This role will focus on rent arrears management across General Needs and Supported Housing, with responsibility for the full income recovery process, including early intervention, repayment arrangements, court preparation and possession proceedings where required. Key Details: Role: Income Officer Rate: Competitive Hourly Rate Location: North London Contract: Initial 3 months Hours: 35 hours per week (Hybrid Working) Key Experience Required: Income Officer / Income Recovery experience within social housing Rent arrears management PCOL experience Court attendance and possession proceedings Universal Credit & Housing Benefit knowledge Tenancy sustainment and support for vulnerable residents The successful candidate will manage arrears cases from early intervention through to court action, so recent possession and legal enforcement experience is essential. If this role is of interest, please send over your updated CV to (url removed) Muhammad Uthmaan Ali (url removed) (phone number removed) The Oyster Partnership Ltd. is an equal opportunities employer and welcomes applications from all candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Proof of eligibility will be requested before any offer is confirmed. By applying, you consent to processing your personal data in accordance with UK GDPR and our Privacy Policy, for the purposes of this recruitment process only. Your data will be held securely and not shared with third parties without consent

Council Tax and NNDR Recovery Officer Revenues and Benefits | SO2 We are seeking 2 Council Tax and NNDR Recovery Officers to work for an award-winning Council within a busy Revenues and Benefits team. The successful candidates will support the collection and recovery of Council Tax and National Non-Domestic Rates, managing recovery cases, liaising with enforcement agencies and debtors, preparing court documentation and attending court proceedings where required. Location: This role is mainly working from home. The successful candidates will be expected to attend the office once per month and/or attend Westminster Magistrates’ Court once per month. Rate of pay PAYE: £22.86 per hour Umbrella: £29.21 per hourKey dates Interview dates: 17th, 18th and 19th August 2026 Start date: 7th September 2026A Standard DBS check is required. About the role You will support the Council Tax and NNDR Debt Managers in delivering an efficient enforcement and recovery service. You will investigate and reconcile accounts, take appropriate recovery action, negotiate payment arrangements and help maximise income for the authority while maintaining high standards of customer care. Key responsibilities Update, investigate and reconcile Council Tax and NNDR accounts, taking appropriate recovery action where required. Process cases returned uncollected by Enforcement Agencies and take action in line with procedures. Deal with enquiries relating to cases at Enforcement Agent stage, liaising with enforcement agents and debtors. Maintain accurate records of debt held with external collection agencies. Process payment schedules, allocate payments and raise invoices where necessary. Use systems such as Academy, Experian and other Council systems to trace debtors, complete account checks and identify potential fraud. Prepare documentation for committal proceedings, charging orders, set-aside applications and other legal action. Represent the Council in court proceedings, including liability order applications and committal hearings. Exercise judgement regarding adjournments, withdrawals, referrals to the Duty Solicitor and court appearances, in accordance with established guidelines. Negotiate payment arrangements with debtors at all stages of recovery, taking account of vulnerability, poverty and financial hardship. Liaise with internal departments, DWP, collection agencies, employers, Citizens Advice and other external organisations. Deal with insolvency cases relating to Council Tax and NNDR in accordance with legislation and procedures. Manage complex and sometimes contentious Council Tax and NNDR recovery enquiries.About youThe successful candidate will have: Previous experience working in Council Tax and Business Rates recovery. A good understanding of relevant legislation, enforcement procedures and recovery processes. Experience using the Academy system for Council Tax and NNDR. The ability to deal confidently and sensitively with debtors, enforcement agents, internal departments and external agencies. Experience preparing for or attending Magistrates’ Court proceedings would be advantageous. Strong written and verbal communication skills. Good attention to detail and the ability to maintain accurate records. The ability to manage competing priorities and work to departmental targets. Competence using Microsoft Word, Outlook and Excel. An IRRV qualification is desirable but not essential.Working arrangements his is primarily a home-based role, with an expectation of: Attending the office once per month; and/or Attending Westminster Magistrates’ Court once per month.Candidates must be able to meet these attendance requirements and attend an interview on one of the scheduled dates. Equality and inclusion The Council is committed to creating an inclusive working environment where everyone is valued and treated fairly. Applications are welcomed from all sections of the community, including candidates seeking flexible working arrangements. KeywordsCouncil Tax and NNDR Recovery Officer, Council Tax Recovery Officer, NNDR Recovery Officer, Revenues and Benefits, Council Tax, Business Rates, National Non-Domestic Rates, Non-Domestic Rates, Debt Recovery, Revenue Recovery, Local Authority, Award-Winning Council, Council, Enforcement, Enforcement Agents, Liability Orders, Committal Hearings, Magistrates’ Court, Westminster Magistrates’ Court, Court Proceedings, Charging Orders, Set-Aside Applications, Insolvency, Payment Arrangements, Debt Management, Account Reconciliation, Debtor Tracing, Academy System, Experian, DWP, Standard DBS, PAYE, Umbrella, Hybrid Working, Home-Based Working, SO2, IRRV, Excel, Microsoft Word, Outlook

We are seeking an experienced Housing Officer to manage a patch of approximately (Apply online only) properties, delivering a high-quality housing management service to residents. The successful candidate will be responsible for tenancy management, rent collection and arrears recovery, allocations and voids management, resident engagement, and managing anti-social behaviour cases. You will work closely with support services and external stakeholders to help residents sustain their tenancies and build strong communities. Key Responsibilities Manage a designated housing patch and provide an effective tenancy management service. Maximise rental income and oversee rent and service charge collection. Manage arrears cases, including Housing Benefit and Universal Credit matters. Monitor and reduce void turnaround times. Investigate and manage ASB and tenancy breaches. Prepare and serve legal notices and complete pre-court documentation. Represent the organisation at court hearings and external meetings. About You Previous housing management experience. Knowledge of housing legislation and tenancy management practices. Experience in arrears recovery, financial inclusion and debt management. Experience of legal proceedings, court attendance or transferable enforcement experience. Strong communication, negotiation and problem-solving skills. Excellent customer service and organisational abilities. Apply Please submit your CV along with a Supporting Statement outlining your interest in the role and how you meet the requirements of the position

A reputable Housing Provider is currently seeking an Private Housing Standards Officer (Office Based) to join their busy Private Sector Housing team in London. This is a key role in improving housing conditions across the borough and protecting residents living within the private rented sector. Rate: £30.00 - £31.17 per hour (40 Umbrella) Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based (x4 days on site) This is an excellent opportunity for an environmental health, private sector housing, or housing enforcement professional with experience of HHSRS inspections, HMO regulation, housing enforcement, and private sector housing standards. You will be responsible for investigating housing condition complaints, regulating HMOs, improving standards within the private rented sector, and taking both informal and formal enforcement action where required. Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector Conduct property inspections and undertake Housing Health and Safety Rating System (HHSRS) assessments Investigate and regulate Houses in Multiple Occupation (HMOs) ensuring compliance with housing legislation and management regulations Work proactively with landlords, managing agents and tenants to secure property improvements and compliance with statutory requirements Serve statutory notices and progress enforcement action in accordance with relevant legislation and organisational policies Prepare detailed case files, witness statements and legal documentation for enforcement proceedings Attend court hearings, tribunals and legal proceedings where required Support the delivery and enforcement of Mandatory, Additional and Selective Licensing Schemes Investigate reports of empty homes and work with owners and stakeholders to bring properties back into use Promote compliance with Minimum Energy Efficiency Standards (MEES) and support wider housing and energy efficiency initiatives Maintain accurate case records and reports using housing and enforcement management systems Work collaboratively with internal departments and external agencies including Legal Services, Trading Standards, Police and partner organisationsAbout You Experience within Private Sector Housing, Environmental Health, Housing Enforcement or Property Standards Strong knowledge of the Housing Act 2004, HHSRS and HMO legislation Experience undertaking housing inspections and assessing housing hazards Knowledge of enforcement procedures, statutory notices and legal processes Experience preparing evidence and attending court or tribunal proceedings Strong communication and negotiation skills with the ability to engage landlords, tenants and stakeholders effectively Excellent report writing, case management and organisational skills A customer-focused approach combined with a commitment to improving housing standardsDesirable Experience HMO Licensing and compliance enforcement Empty Homes initiatives and enforcement Energy Efficiency, MEES and fuel poverty projects Experience using Uniform or similar case management systems Environmental Health or Housing-related qualificationsWhat's on Offer Opportunity to join a highly respected housing organisation making a real impact on local communities Varied and rewarding caseload covering enforcement, inspections and housing standards improvement Flexible and hybrid working arrangements Supportive and collaborative team environment Excellent professional development opportunities Competitive salary and benefits packageThis role offers the opportunity to make a tangible difference to residents' lives by ensuring safe, healthy and compliant housing standards across the private rented sector. Apply Now for the Private Housing Standards Officer

Trading Standards Enforcement Officer We are seeking experienced Trading Standards Enforcement Officers to join a busy Regulatory Services team. Opportunities are available at Enforcement Officer, Senior and Principal level, depending on experience and qualifications. You will be responsible for investigating and enforcing consumer protection legislation across areas including fair trading, product safety, scams, rogue trading, underage sales and weights & measures. Key responsibilities include: Conducting inspections, investigations, test purchases, sampling and market surveillance. Handling service requests and providing advice to businesses and members of the public. Gathering evidence and preparing cases for prosecution and court proceedings. Issuing statutory notices, fixed penalty notices, warnings and other enforcement action. Working with Police, other regulatory bodies and external agencies. Supporting and supervising junior enforcement staff where required. About you: Previous experience in Trading Standards or a similar regulatory enforcement environment. Strong knowledge of consumer protection legislation and enforcement powers. Experience conducting investigations and preparing detailed infringement reports. Excellent written and verbal communication skills. Ability to manage a demanding workload and work independently. Full UK driving licence

Income Recovery Officer Working Pattern: Hybrid – 2 days per week in the office We are currently recruiting for a Complex Income Recovery Officer to join a busy Rents Team in South-West London. This is an excellent opportunity for an experienced Housing Income Officer, Income Recovery Officer, Rent Recovery Officer or Housing Officer with strong experience managing complex rent arrears and debt recovery cases. The Role You will be responsible for managing a caseload of customers with complex rent arrears and financial circumstances, working proactively to understand the causes of arrears and identify sustainable solutions. Key responsibilities will include: • Managing complex rent arrears and income recovery cases, including former tenancy arrears, • Working with customers to identify barriers to payment and agree appropriate repayment solutions, • Taking appropriate action to recover outstanding rent and reduce arrears, • Preparing legal documentation and progressing cases through possession proceedings, • Representing cases at court and attending possession hearings where required, • Managing sensitive and challenging customer situations professionally and effectively, • Working closely with solicitors and other internal and external stakeholders, • Providing advice and support around welfare benefits and customers' ability to pay, • Supporting tenancy sustainment and seeking positive outcomes for customers wherever possible, • Maintaining accurate case records and ensuring recovery action is progressed in line with relevant policies and procedures About You We are looking for someone with previous experience in social housing income recovery, rent arrears or debt recovery. You will have: • Experience managing complex rent arrears cases, • Knowledge of housing income recovery and possession procedures, • Experience preparing legal documentation and attending court proceedings (Essential), • A good understanding of welfare benefits, • Experience dealing with vulnerable customers and sensitive situations, • Strong communication, negotiation and problem-solving skills, • The ability to manage a busy caseload and work effectively with a range of stakeholders, • A customer-focused but proactive approach to income recovery If you have experience as an Income Recovery Officer, Housing Income Officer, Rent Recovery Officer, Housing Officer or similar, and are looking for your next opportunity, we would be keen to hear from you. Apply now for immediate consideration

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.You will be asked to indicate which post(s) you would like to be considered for when you complete the application form.To a

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

Raffles London at The OWO on Londons Whitehall, unites the allure and heritage of Raffleswith one of the worlds most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure.This fine Grade II* listed Edwardian building has beentransformed with 120 rooms and sui

Hotel Receptionist / Front of House Team Member.A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills.If you’ve also worked in the foll