Programme Manager
22 hours ago
Warrington
Job summaryThe Patient Safety and Care Improvement Team has an exciting opportunity for a Programme Manager to support the delivery of a national and local Neurodiversity Transformation Programme. The Programme Manager will lead and coordinate a portfolio of work aligned to the Programme, translating national and regional priorities into clear delivery plans. The post holder will be confident managing a rolling programme of work, responding flexibly to changes in scope, priorities and timescales while maintaining high standards of delivery. They will use programme and project management approaches, innovation and improvement methods, data and insight to support delivery, monitor progress and inform decision-making. Much of the work will be delivered collaboratively with and through NHS partners, Integrated Care Systems and wider stakeholders. The role therefore requires strong relationship management, facilitation, communication and influencing skills, alongside the ability to work across organisational boundaries, manage complexity and support improvement in outcomes.Main duties of the jobLead and coordinate the delivery of a national and local Neurodiversity Transformation Programme, ensuring projects are planned, governed and delivered to agreed quality, timescale and resource requirements. Responsible for developing and maintaining project plans, managing risks, issues and dependencies, and ensuring effective stakeholder engagement, governance and reporting arrangements. Mobilise and influence partners across health and care systems to support delivery, adoption and sustainability of improvement initiatives.Provide programme leadership across complex networks and partnerships, fostering collaboration between NHS organisations, Integrated Care Systems, Health Innovation Networks and other stakeholders. Build and maintain strong professional relationships, acting as a trusted and credible partner who can facilitate discussion, manage conflict and reconcile differing perspectives where required.Support the implementation a new model of care for ADHD services through improvement activity, applying programme management, improvement science and change methodologies to drive measurable improvements in quality and patient outcomes. Promote the sharing and adoption of best practice, encourage innovation and continuous quality improvement, and ensure effective communication across diverse stakeholder groups.About usHealth Innovation North West Coast (HINWC) is one of 15 Health Innovation Networks (HINs) established by the NHS in England to accelerate the spread of innovations.Health Innovation North West Coasted are hosted by Liverpool Heart and Chest Hospital. As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'.We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community.We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics.Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms.Please visit our website - https://www.lhch.nhs.uk/Please follow this link for a tour of our site - https://bit.ly/36ylsoqDetailsDate posted17 August 2026Pay schemeAgenda for changeBandBand 8aSalary 57,528 to 64,750 a year per annum ContractPermanentWorking pattern Full-time Reference number410-HINW-8229483Job locationsVanguard HouseSci-Tech Daresbury, Keckwick LaneDaresburyWA4 4ABUnited KingdomJob descriptionJob responsibilitiesPRINCIPAL ACCOUNTABILITIES PROGRAMME MANAGEMENT Mobilise and lead stakeholders in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project. Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner. Maintain project initiation documents and associated plans with regular team meetings to monitor progress and resources.Pro-actively manage stakeholders, respond to and resolve conflict when this arises through facilitation or other appropriate mechanisms. Demonstrate effective stakeholder management.Work with and support other project and programme managers and team members as and when required.Advocate the projects at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole.Ensure that the projects maintain business focus, have clear authority and that the context, including risks, is actively managed in alignment with the strategic priorities of NHS.MANAGERIAL/LEADERSHIP To support effective mental health and neurodiversity network arrangements which are embedded in the NHS adding value to patients, professionals and constituent organisationsTo manage the planning, delivery and assurance of nationally commissioned mental health and neurodiversity projects To develop and use specialist mental health and neurodiversity knowledge and experience of network models and improvement science to achieve step changes in quality across complex pathways and systems of care. To manage and maintain credibility with all the key players within the network community, fostering a culture of collaboration for the delivery of equitable, high quality care. At times this will include acting as an honest broker reconciling conflicting views and interests.To understand, communicate and implement national policy through network improvement activities. To keep abreast of national best practice, ensuring this is shared and widespread adoption secured through advanced influencing skills.To foster a culture of innovation, through working in collaboration externally with health, academic and education structures.ORGANISATIONALContribute to the strategic planning of team projects, identifying interdependencies across projects/functions, potential impacts on the wider organisation, resource requirements and building in contingency and adjustments as necessaryContribute to short, medium- and long-term business plans, achieving quality outcomes.To ensure links and collaboration between the system where there are synergies in pathways and work priorities.To work with other structures, including health Innovation Networks, aligning innovation, education, informatics and quality improvement.Uphold Health Innovation North West Coast and NHS policies and principles on the promotion of equality. Create an inclusive working environment where diversity is valued, everyone can contribute, and we meet our duty to uphold and promote equality. To work with national level bodies ensuring alignment of policy and service transformation for patients. To play an active role in corporate activities (for example team meetings and timeouts) and information for corporate publications (for example, newsletters, blogs). Health Innovation North West Coast expects all staff to share the values that are important to the NHS and its partners and members, and behave in a way that is consistent with these values. The post holder will be expected at all times to take responsibility for their own actions, support multi-disciplinary and partnership working and develop a working environment of courtesy, fairness and mutual respect. Large scale networks like those in which the Health Innovation North West Coast operates rely on collaborative working, and the post holder must recognise their role as an ambassador for Health Innovation North West Coast in their dealings with other colleagues and organisations. Job description Job responsibilitiesPRINCIPAL ACCOUNTABILITIES PROGRAMME MANAGEMENT Mobilise and lead stakeholders in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project. Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner. Maintain project initiation documents and associated plans with regular team meetings to monitor progress and resources.Pro-actively manage stakeholders, respond to and resolve conflict when this arises through facilitation or other appropriate mechanisms. Demonstrate effective stakeholder management.Work with and support other project and programme managers and team members as and when required.Advocate the projects at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole.Ensure that the projects maintain business focus, have clear authority and that the context, including risks, is actively managed in alignment with the strategic priorities of NHS.MANAGERIAL/LEADERSHIP To support effective mental health and neurodiversity network arrangements which are embedded in the NHS adding value to patients, professionals and constituent organisationsTo manage the planning, delivery and assurance of nationally commissioned mental health and neurodiversity projects To develop and use specialist mental health and neurodiversity knowledge and experience of network models and improvement science to achieve step changes in quality across complex pathways and systems of care. To manage and maintain credibility with all the key players within the network community, fostering a culture of collaboration for the delivery of equitable, high quality care. At times this will include acting as an honest broker reconciling conflicting views and interests.To understand, communicate and implement national policy through network improvement activities. To keep abreast of national best practice, ensuring this is shared and widespread adoption secured through advanced influencing skills.To foster a culture of innovation, through working in collaboration externally with health, academic and education structures.ORGANISATIONALContribute to the strategic planning of team projects, identifying interdependencies across projects/functions, potential impacts on the wider organisation, resource requirements and building in contingency and adjustments as necessaryContribute to short, medium- and long-term business plans, achieving quality outcomes.To ensure links and collaboration between the system where there are synergies in pathways and work priorities.To work with other structures, including health Innovation Networks, aligning innovation, education, informatics and quality improvement.Uphold Health Innovation North West Coast and NHS policies and principles on the promotion of equality. Create an inclusive working environment where diversity is valued, everyone can contribute, and we meet our duty to uphold and promote equality. To work with national level bodies ensuring alignment of policy and service transformation for patients. To play an active role in corporate activities (for example team meetings and timeouts) and information for corporate publications (for example, newsletters, blogs). Health Innovation North West Coast expects all staff to share the values that are important to the NHS and its partners and members, and behave in a way that is consistent with these values. The post holder will be expected at all times to take responsibility for their own actions, support multi-disciplinary and partnership working and develop a working environment of courtesy, fairness and mutual respect. Large scale networks like those in which the Health Innovation North West Coast operates rely on collaborative working, and the post holder must recognise their role as an ambassador for Health Innovation North West Coast in their dealings with other colleagues and organisations.Person Specification Qualifications & Education EssentialEducated to Masters degree or equivalent experienceDemonstrable experience of Innovation and Improvement methodology and its use in healthcare settingsPRINCE2, MSP or equivalent qualifications in project management or relevant experienceExperience of working at a senior or sub senior level in a complex organisationEvidence of personal development through formal courses and/or experience Knowledge & Experience EssentialSignificant experience within a project/programme management role within a network focused organisationComprehensive experience of successfully managing projectExperience of creating and managing ongoing productive relationships with a wide variety of stakeholders.Management and delivery of multi- stakeholder eventsExperience of writing concise and effective reports for professional forumsExperience in designing and implementing programmes in clinical areasExtensive knowledge of Mental Health and Neurodiveristy acquired through clinical and/or post graduate diploma or equivalent experience.Understanding of the background to and aims of current mental health and neurodiversity policy and appreciate the implications of this on engagement.Have an appreciation of the relationship between the ICS and individual provider and commissioning organisations.Experience of identifying and interpreting national policy.DesirableKnowledge and experience of implementing changes to working methods and evaluating its effectivenessUnderstanding of theory and practice of how to innovate and its application in health and care organisations.Evidence of experience within an NHS, health environment, relevant charityEvidence of working with community and voluntary groups Values & Behaviours EssentialA strong desire to improve performance and make a difference to patient outcomes.Must be able to prioritise own work effectively and be able to direct activities of others.Commitment to and focused on quality, promotes high standards in all they do.Able to make a connection between their work and the benefit to patients and the public.Ability to operate in a valuedriven style consistent with the values of the public services and specifically with the new organisational valuesWorks across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of othersValues diversity and difference; operates with integrity and opennessWorks well with others, is positive and helpful, listens,involves, respects and learns from the contribution of others.Actively develops themselves and supports others to do the same.Thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day -to -day working practices, but also in relation to management systems. Skills & Abilities EssentialMust be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policiesStrategic thinking - ability to anticipate problems before they ariseExperience of researching best practice, interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform.Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales.Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.Ability to negotiate on difficult and controversial issues including performance and change.Ability to analyse complex facts and situations and develop a range of options.Ability to interact effectively as part of a team Work Related Requirements EssentialAbility to comply with the travel requirements of the post and undertake work - related journeys within the NWC area (regularly), nationally (occasionally) and internationally (occasionally if in the interests of the organisation).Must be able to work outside traditional office hours on occasions and work flexibly. Essential EssentialExtensive knowledge of Mental Health and Neurodiveristy and appreciate its implications on programme delivery Essential EssentialHave an appreciation of the relationship between the ICS and individual provider and commissioning organisations. Person Specification Qualifications & Education EssentialEducated to Masters degree or equivalent experienceDemonstrable experience of Innovation and Improvement methodology and its use in healthcare settingsPRINCE2, MSP or equivalent qualifications in project management or relevant experienceExperience of working at a senior or sub senior level in a complex organisationEvidence of personal development through formal courses and/or experience Knowledge & Experience EssentialSignificant experience within a project/programme management role within a network focused organisationComprehensive experience of successfully managing projectExperience of creating and managing ongoing productive relationships with a wide variety of stakeholders.Management and delivery of multi- stakeholder eventsExperience of writing concise and effective reports for professional forumsExperience in designing and implementing programmes in clinical areasExtensive knowledge of Mental Health and Neurodiveristy acquired through clinical and/or post graduate diploma or equivalent experience.Understanding of the background to and aims of current mental health and neurodiversity policy and appreciate the implications of this on engagement.Have an appreciation of the relationship between the ICS and individual provider and commissioning organisations.Experience of identifying and interpreting national policy.DesirableKnowledge and experience of implementing changes to working methods and evaluating its effectivenessUnderstanding of theory and practice of how to innovate and its application in health and care organisations.Evidence of experience within an NHS, health environment, relevant charityEvidence of working with community and voluntary groups Values & Behaviours EssentialA strong desire to improve performance and make a difference to patient outcomes.Must be able to prioritise own work effectively and be able to direct activities of others.Commitment to and focused on quality, promotes high standards in all they do.Able to make a connection between their work and the benefit to patients and the public.Ability to operate in a valuedriven style consistent with the values of the public services and specifically with the new organisational valuesWorks across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of othersValues diversity and difference; operates with integrity and opennessWorks well with others, is positive and helpful, listens,involves, respects and learns from the contribution of others.Actively develops themselves and supports others to do the same.Thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day -to -day working practices, but also in relation to management systems. Skills & Abilities EssentialMust be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policiesStrategic thinking - ability to anticipate problems before they ariseExperience of researching best practice, interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform.Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales.Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.Ability to negotiate on difficult and controversial issues including performance and change.Ability to analyse complex facts and situations and develop a range of options.Ability to interact effectively as part of a team Work Related Requirements EssentialAbility to comply with the travel requirements of the post and undertake work - related journeys within the NWC area (regularly), nationally (occasionally) and internationally (occasionally if in the interests of the organisation).Must be able to work outside traditional office hours on occasions and work flexibly. Essential EssentialExtensive knowledge of Mental Health and Neurodiveristy and appreciate its implications on programme delivery Essential EssentialHave an appreciation of the relationship between the ICS and individual provider and commissioning organisations.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameLiverpool Heart and Chest HospitalAddressVanguard HouseSci-Tech Daresbury, Keckwick LaneDaresburyWA4 4ABUnited KingdomEmployer's websiteEmployer detailsEmployer nameLiverpool Heart and Chest HospitalAddressVanguard HouseSci-Tech Daresbury, Keckwick LaneDaresburyWA4 4ABUnited KingdomEmployer's website