Complaints manager jobs in BicesterCreate job alerts

Supervisor (Retail)BicesterCompetitive SalaryPermanent, Full TimePosition Overview:We are looking for a motivated and driven Supervisor to join the Barbour team based at our Bicester store on a full time, permanent basis. As Store Supervisor, you will assist the Store Manager with day-to-day duties, overseeing staff and set the tone of the sales floor, ensuring there is a customer focus. As an integral member of the team, you will help to maximise store productivity and profitability, as well as providing guidance and assisting with staff development. The ideal candidate will lead by example and act as an advocate for the team, creating a sales and service focused environment, and ensure all customers receive world class customer service.Essential Duties and Responsibilities:Assist with running the store on a daily basis, in support of Store Manager, to ensure all staff are performing to the expected standard.Managing performance and dealing with staff issues.Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks.Delegating tasks to employees.Supervising employees and providing additional training an coaching when needed.Handling customer complaints and resolving issues that employees are not authorised to handle on their own.Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment.Motivating employees to perform well.Providing a safe and clean work environment.Maintaining strong communication with management, keeping confidential matters, and ensure feedback is given to help aid the smooth running of the store.Skills and Experience:Experience of retail, preferably in a fast-paced, high turnover environment.Strong minded with an authoritative nature.A great leader, leading by example on a daily basis.Ability to deal with customer disputes, as well as complaints, not afraid of confrontation.Capable of working under pressure.Ability to foster teamwork and keep morale high.Attention to small details.Ability to help educate and assist with the growth of others.Flexibility on working hours is essential .Benefits:Staff DiscountHealthcare Cash Plan25 days holiday as standard increasing with length of service plus bank holidaysAccess to training and development activities to support your career developmentWellbeing supportRefer a friend bonus schemeNote: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.TPBN1_UKTJ

Supervisor (Retail) \n Bicester \n Competitive Salary \n Permanent, Full Time \n \n Position Overview: \n \n We are looking for a motivated and driven Supervisor to join the Barbour team based at our Bicester store on a full time, permanent basis. As Store Supervisor, you will assist the Store Manager with day-to-day duties, overseeing staff and set the tone of the sales floor, ensuring there is a customer focus. As an integral member of the team, you will help to maximise store productivity and profitability, as well as providing guidance and assisting with staff development. The ideal candidate will lead by example and act as an advocate for the team, creating a sales and service focused environment, and ensure all customers receive world class customer service. \n \n Essential Duties and Responsibilities: \n \n\n • Assist with running the store on a daily basis, in support of Store Manager, to ensure all staff are performing to the expected standard.\n, • Managing performance and dealing with staff issues.\n, • Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks.\n, • Delegating tasks to employees.\n, • Supervising employees and providing additional training an coaching when needed.\n, • Handling customer complaints and resolving issues that employees are not authorised to handle on their own.\n, • Addressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environment.\n, • Motivating employees to perform well.\n, • Providing a safe and clean work environment.\n, • Maintaining strong communication with management, keeping confidential matters, and ensure feedback is given to help aid the smooth running of the store.\n\n \n Skills and Experience: \n \n\n • Experience of retail, preferably in a fast-paced, high turnover environment.\n, • Strong minded with an authoritative nature.\n, • A great leader, leading by example on a daily basis.\n, • Ability to deal with customer disputes, as well as complaints, not afraid of confrontation.\n, • Capable of working under pressure.\n, • Ability to foster teamwork and keep morale high.\n, • Attention to small details.\n, • Ability to help educate and assist with the growth of others.\n, • Flexibility on working hours is essential.\n\n \n Benefits: \n \n\n • Staff Discount\n, • Healthcare Cash Plan\n, • 25 days holiday as standard increasing with length of service plus bank holidays\n, • Access to training and development activities to support your career development\n, • Wellbeing support\n, • Refer a friend bonus scheme\n\n \n Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Key Responsibilities for the Complaints and Communications Manager:Managing escalated complaints to ensure compliance and timely resolutionSupporting customer service agents with early-stage query handlingAnalysing complaint trends to identify and prevent recurring issuesOwning the company's tone of

A leading UK financial services group is seeking a Complaints Manager for their PRT Client Services team to manage Defined Benefit pension complaints. Responsibilities include investigating complaints, analyzing data, and collaborating with third-party suppliers.

Oversee complaints from initial receipt through to final resolution and manage complex, high‑risk and escalated complaints. Promote accessibility and inclusivity within the complaints process. Are you an experienced complaints professional with a passion for delivering excellent customer service a

Managing Defined Benefit pension complaints and ensuring fair, compliant outcomes. Investigating complaints thoroughly and maintaining robust audit trails. Maintaining the complaints database and producing accurate management information.

A growing business is looking for a permanent Complaints Team Manager to join its Complaints Operation and become part of the wider business. As a Complaints Team Manager, You Will. What We’re Looking For In a Complaints Team Manager.

Support Worker (Learn Dis) REF: HSCP/.Salary: Grade 3 £27,992 - £28,610 �

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

A healthcare organization is seeking a qualified Anesthesiologist Assistant to join a collaborative anesthesia care team in Rutland, UK.This role involves assisting anesthesiologists during surgical procedures, conducting patient assessments, and monitoring vital signs.The successful candidate will

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey.We offer safe homes, mental health support and trusted advice.We believe that every child and young person has the right to be safe, heard and to shape their own future.We work alongside them to make

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.A full UK driving licence is essential for this role, and you'll need to be happy driving our service vehicles.Looking for a career where no two days are the same?

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences.Role Overview: We are we

Love making someone’s day? Already have the compassion, positivity and energy to build a truly rewarding carer in care? If so, we would love to hear from you.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Bank Support Wor

Childrens Residential Support Worker Salary: £27,976.Higher end of the salary is inclusive of two sleep ins per week and a level 3 QCF in Children Residential and/or equivalent Hourly Rate: £13.Per Hour (Qualified) Location: Bicester, Oxfordshire Contract: Full Time, Permanent Looking for Som

Female Support Worker | West Malling .Take the next step in your career now, scroll down to read the full role description and make your application.Full UK driving manual license is essential due to the needs of the service and the people we support, it is also a requirement to have some support w

Support the Team Manager to oversee performance related to the contract including KPIs.

Male Support Worker – Full Time (39 Hours).The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Hours: Full time 39 hours per week on a rota basis - we ask for flexibility Monday to Sunday across all shifts.Salar

Company Description ?? Care Assistants Join Our Friendly Team in our Biggleswade Offices ?? ? Brighter days.At Sage Care, every day is different.Every day gives you the chance to do meaningful, rewarding work that truly changes peoples lives.Were currently recruiting full-time and part-time Care Ass

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.Full-time opportunities only - 39 Hours.If you’re ready for a career where you can make a real difference, meet amazing people, and go home knowing you’ve helped

They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager.

Job Description ABOUT THE ROLE /n As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories to

Support the Team Manager to oversee performance related to the contract including KPIs.

Assistant Plan Coordinator – Location: South Yorkshire (our client area).Working Pattern: Hybrid – office-based Mondays and Thursdays.We are currently recruiting for an organised and detail-oriented Assistant Plan Coordinator to join a busy Education, Health and Care (EHC) Team within a local au

Job Description /n ABOUT THE ROLE /n As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too

Blackpool Volkswagen, part of Lookers, is hiring an experienced Service Advisor to join the Aftersales Team on site in Blackpool.You will service customers with a warm, professional approach and manage bookings, warranties, and communications throughout the repair process.You will work 42 hours per

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

PM Shift) Weekend Overtime Rates:.Any 5 Days Out of 7 (Including Weekends) Recruiter:.Quest Employment Corby Fixed Shifts Available.Quest Employment is currently recruiting Warehouse Operatives for a busy retail distribution centre in Islip.AM or PM shifts , giving you consistency and stability ever

Job Description ABOUT THE ROLE /n This is a casual, part-time role offering flexible working.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and c

Acomb Primary School in York is seeking a Breakfast Club Assistant to support our busy Out of School Club.No formal qualifications are required, but experience with children is valued and will help deliver a fun, age-appropriate programme.The role involves preparing the room, serving a nutritious br

Proactive Global is seeking a Warehouse/Stores Operative in Reading with hands-on picking and goods-in experience.The role includes counting, packing, and accurate stock handling, plus basic Word skills.FLT training or licence is preferred, with a commitment to reliable, proactive work habits and th

Career Choices Dewis Gyrfa Ltd is seeking a Multi-Drop Delivery Driver / Warehouse Operative.This hybrid role combines delivering bathroom products with day-to-day warehouse duties in a full-time, temp-to-perm setting.Expect early starts and a 40-hour week with overtime after 40 hours.Competitive ho

Barker Ross Recruitment are currently recruiting for several Warehouse Operatives/Handballers for one of our clients, a leading cold store business based in Grimsby.Shifts available with part-time and full-time options, including 22:00–06:00, 14:00–22:00 and 06:00–14:00, Monday to Friday.Dutie

JDR Recruitment are recruiting for a Warehouse Operative / FLT driver to join our client based in Middlewich CW10 This is a fantastic opportunity to our client who is growing business, this position is temporary to permanent Location: Middlewich CW10 Salary: £13.Hours of Work: Monday to Friday 8am

Reporting to the Operations Manager and working in a small team this is a fantastic opportunity to join a well-established company.

Barker Ross is currently recruiting for Warehouse Operatives to join a leading UK food service company based in Bicester (OX26).This is an excellent opportunity to join a well-established, growing business that is recognised as one of the worlds leading food service providers.If youre reliable, hard

Proactive Global is seeking a Warehouse/Stores Operative in Reading.The role involves picking in a warehouse, goods-in checking, stock counting, manual handling, and basic admin tasks.You will work on early or late shifts and may have long-term, potential permanent opportunities.Candidates should ha

Wren Kitchens is recruiting for General Production Operatives at our Howden site to work on a day shift from 06:00 to 14:30, Monday to Friday.You will join a warehouse team across Assembly, Goods In, MSU E-Picks and Production, handling stock, picking and packing, and loading orders.Responsibilities

Change Grow Live's Hull Service seeks an Assistant Psychologist to support the psychology team within a multidisciplinary drug and alcohol treatment setting.Under supervision, you will help deliver psychological assessments and facilitate group-based interventions.You will contribute to developing p

Cera is recruiting a Care Assistant to support clients in Bournemouth & Poole, delivering compassionate in-home care and helping people live longer, healthier and happier lives at home.No prior experience is required, with training provided.The role offers flexible shift patterns (9am–2pm) to suit

Our client is currently recruting experienced warehouse operartives to join their busy operation in Taunton.Monday to Friday) Dutes include loading / unloading.Stacking goods on to pallets along with general warehouse duties.There will be some heavy lifting involved and the goods can weigh upto 20kg

Mental Health Support Opportunities in the West Midlands Region.The provided source material is insufficient to produce a 2000-word article about hypnotherapy interventions and psychological well-being strategies.Below is a factual summary based on available data regarding mental health worker oppor

A family-owned home care provider in South Australia is seeking a compassionate Support Worker to assist clients with daily activities, ensuring their safety and independence at home.This part-time position offers flexible hours, primarily on Thursdays, and includes travel reimbursement.Ideal candid

As a Assistant Care Manager, you will need to hold an NVQ level 2 or equivalent in health and social care and be willing to complete NVQ level 3 within twelve months of your start date.

Southern Domestic Abuse Service is looking for a CAPVA Improvement Worker to support children and families affected by abuse.This role involves delivering targeted interventions, collaborating with statutory services, and developing referral pathways.The successful candidate will work flexibly acros