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Job Description Field Repair Manager- Majors Jobs in Mansfield at Stannah - Join Our Team! We’re now looking for a Field Repair Manager- Majors to join our Mansfield Service Branch management team—someone ready to drive operational performance, inspire a skilled workforce, and help us exceed our business goals. In this role, you’ll lead a team of talented Lift Engineers and subcontractors, guiding them to deliver against our Majors Repairs Plan objectives. Your remit will span across all makes and models of Lifts. This is your opportunity to shape, motivate, and develop your team—ensuring they deliver exceptional service that reflects our values and meets the highest Health & Safety standards. You’ll be based at our Mansfield Service Branch, with regular travel across the region. A full UK driving licence is essential. In return, you’ll receive a competitive salary, a comprehensive benefits package, and a company car or car allowance. Join a passionate, dedicated team and help us continue to raise the standard of lift engineering.= Working hours: Monday to Thursday 0800-1645 and Friday 0800-1545 Field Repair Manager Responsibilities: • Efficiently plan engineer workloads including the allocation of repair works., • Maintenance of a Portfolio, • Manage absence, performance, and appraisals for the team., • Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements, • Carry out regular site monitoring, • Maintain relationships with customers, addressing any queries and complaints Please see here for full Job Description: _ Qualifications Field Repair Manager Requirements: • Previous experience working within the lift industry or similar service industry with transferable skills is essential, • Relevant management qualifications would be desirable, • Qualified to a minimum NVQ level 3 in Lift Engineering Additional Information If you’re an experienced Lift Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you! Whether you're seeking a Lift Engineer job or a Lift, Escalator Engineer job and want to become a Field Repair Manager , click the "Apply Now" button to send your CV or contact us for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Car Allowance #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:General, Location:Newark, ENG-NG23 6BQ

Delighted to be partnering with our Peterborough based client to recruit an Interim Head of Compliance to lead and develop the businesses compliance function for a minimum of 3 months. This is a key leadership role, combining strategic oversight with hands-on delivery, ensuring the business meets its regulatory, legal and professional obligations while supporting continued growth. \n The right candidate will have worked in the legal sector; be a confident and credible leader who can combine technical expertise with commercial awareness—ensuring compliance supports the businesses success. You will be responsible for maintaining a robust compliance framework, providing clear and practical advice to the Board, key stakeholders and staff, and ensuring day-to-day compliance activity is delivered consistently and effectively. \n You'll play a central role in promoting a strong culture of compliance, risk awareness and client protection—balancing regulatory rigour with pragmatic, business-focused decision making. \n Key Deliverables: \n\n • Regulatory & Governance: Oversee compliance with SRA Standards & Regulations, Accounts Rules and wider obligations; support the Board and COFA; act as COLP, MLRO and/or DPO if required.\n, • AML & Financial Crime: Lead AML framework, risk assessments, due diligence processes and firm-wide training.\n, • Data Protection: Manage GDPR compliance, data breach responses and information governance controls.\n, • Audit & Quality Assurance: Deliver a risk-based file audit programme, identify trends and drive continuous improvement.\n, • Client Care & Conduct: Oversee complaints handling, conflicts, professional conduct and client protection priorities.\n, • Policy & Training: Develop policies, deliver training and embed compliance into firm systems and processes.\n, • Risk Management: Maintain risk registers, identify emerging risks and provide clear Board-level reporting.\n, • Leadership: Lead and develop the compliance team, building strong relationships across the firm and promoting best practice.\n\n Essential Skills & Experience: \n\n • Proven experience in compliance, risk or regulatory management within a legal or professional services environment\n, • Strong working knowledge of SRA Standards & Regulations, SRA Accounts Rules, AML, data protection and professional conduct obligations\n, • Experience in file auditing, compliance monitoring and breach management\n, • Track record of advising partners, senior leaders and fee earners on compliance and risk matters\n, • Ability to produce clear, concise reports for senior management and Board-level audiences\n, • Experience developing policies, procedures, training programmes and risk-based controls\n, • Practical understanding of law firm operations, including client onboarding, matter management, supervision, billing and file closure\n Desirables\n\n, • Previous experience in a Head of Compliance, Compliance Manager, COLP, MLRO or DPO role\n, • Experience within an FCA-regulated environment\n, • Experience managing regulatory visits, external audits or insurer reviews\n, • Involvement in change initiatives or process improvement projects\n, • Relevant qualifications in compliance, AML, risk, legal or data protection\n

Job Title: Quality ManagerLocation: PeterboroughSalary: £41,200Industry: Food ManufacturingJob Type: Permanent, Full TimeShift: Monday to Friday, 8:00am 4:30pm (40 hours per week)Quality Manager Benefits:Competitive salary of £41,2004% employer pension contributionHealthcare benefitsEnhanced maternity & paternity payDeath in Service benefit25 days holiday plus Bank HolidaysCareer development and training opportunitiesKey Quality Manager Responsibilities:Lead the site's Food Safety and Quality function.Deputise for the Technical Manager when required.Manage and develop the Laboratory team.Ensure compliance with BRCGS, HACCP and customer standards.Lead customer complaints, investigations and root cause analysis (RCA).Drive improvements in GMP, Food Safety and Quality Culture across the site.Support customer and third-party audits, ensuring corrective actions are completed.Work closely with Operations and Engineering to improve quality performance.Manage traceability, laboratory performance and supplier quality issues.Support NPD projects and continuous improvement initiatives.Quality Manager Requirements:Essential:Previous Quality Manager or Senior Quality experience within food manufacturing.Strong knowledge of BRCGS, HACCP and food safety legislation.Degree in Food Science, Microbiology or a related discipline.Experience managing audits, quality systems and customer requirements.Strong leadership, communication and coaching skills.Excellent problem-solving and Root Cause Analysis (RCA) experience.Desirable:Laboratory management experience.Knowledge of VACCP and TACCP.Experience supporting NPD projects.TPBN1_UKTJ

Area Operations Manager – Pharmacy \n Location: Peterborough and surrounding areas \n Pharmacies: Approximately 11 pharmacies across the local area \n Lead. Inspire. Deliver. \n We are looking for an experienced and commercially minded Area Operations Manager to join our team and lead a portfolio of approximately 11 community pharmacies. \n This is a highly visible, field-based leadership role where you will spend the majority of your time in our pharmacies, working alongside colleagues, supporting pharmacy teams and driving outstanding patient care, operational performance and commercial results. \n If you are an inspiring leader who thrives in a fast-paced environment and enjoys making a real difference across multiple sites, we would love to hear from you. \n About the Role \n As an Area Operations Manager, you will take ownership of the performance, development and standards across your area. You will work closely with Pharmacy Managers and their teams to build high-performing pharmacies that deliver an outstanding experience for patients while achieving key performance indicators and budget targets. \n You will report directly to the Senior/Regional Operations Manager and play a key role in bringing our Delivering Well strategy to life across your area. \n What You'll Be Doing \n Drive Operational Performance \n\n • Visit each pharmacy at least every two weeks, providing visible leadership and setting clear SMART actions\n, • Drive prescription growth, service delivery and OTC sales in line with agreed budgets\n, • Translate our Delivering Well strategy into meaningful activity across your pharmacies\n, • Monitor performance, identify opportunities and take action to deliver measurable improvements\n, • Ensure consistent compliance with operational processes and procedures\n, • Understand competitor activity and identify opportunities to strengthen our position locally\n\n Champion Patient Safety & Quality \n\n • Ensure pharmacies consistently meet GPhC standards and NHS contractual requirements\n, • Support first-line investigations into patient safety incidents and controlled drug discrepancies\n, • Ensure NHS quality standards are delivered consistently\n, • Maintain a strong culture of safety, compliance and continuous improvement\n\n Deliver Outstanding Patient Care \n\n • Ensure pharmacy teams actively promote and deliver NHS and private services\n, • Ensure complaints and incidents are managed effectively and escalated where appropriate\n, • Build strong relationships with local healthcare professionals and stakeholders\n, • Ensure patients receive personalised advice and appropriate support for prevention, treatment and wellbeing\n\n Build High-Performing Teams \n\n • Recruit, develop and retain talented and motivated colleagues\n, • Coach Pharmacy Managers and teams to achieve their potential\n, • Manage performance through regular feedback, coaching and formal reviews where required\n, • Identify and develop future talent, creating a strong succession pipeline\n, • Set clear expectations and ensure teams understand their priorities and objectives\n, • Create a culture of learning, accountability and continuous development\n\n About You \n You'll be a confident and resilient leader who enjoys working at pace and is comfortable managing multiple priorities across different locations. \n We're looking for someone who: \n\n • Has proven experience in field-based or multi-site management\n, • Has a strong understanding of commercial performance and business drivers\n, • Understands the pharmacy market and profession, ideally with community pharmacy experience\n, • Has excellent communication and influencing skills\n, • Is confident coaching, developing and challenging teams\n, • Can analyse performance data and turn insight into clear action\n, • Is highly organised and able to manage competing priorities effectively\n, • Builds strong and trusted relationships with colleagues and external stakeholders\n, • Understands NHS contractual requirements and GPhC/PSNI standards\n, • Is passionate about delivering excellent patient care\n, • Enjoys being visible, hands-on and present within their pharmacies\n\n Why Join Us? \n This is an opportunity to take ownership of a diverse portfolio of community pharmacies and make a genuine impact on patients, colleagues and business performance. \n You'll have the opportunity to develop high-performing teams, influence local performance and play an important role in delivering our wider strategy across the region. \n If you're ready to take the next step in your multi-site leadership career and want to make a difference across community pharmacy, we'd love to hear from you. \n We reserve the right to close this vacancy before the advertised closing date.

About the role Do not wait to apply after reading this description a high application volume is expected for this opportunity. Salary £32,000 per year + Health Cash Plan Home, a place where you belong Join us as a Housing Manager for leasehold income at Home Group, in our awesome new Income Collections team in the Central region. Youll be our leasehold contact for income collection to ensure our income is maximised and arrears are managed. Youll provide first class customer service, delivering our customer promise every day! Working closely with our Housing Managers in the community and the leasehold team, you will be actively collecting leasehold charges. You will need to have experience of income collection. Come and showcase your skills! Youll join our team with a real focus on leasehold income collection. What youll do You will be proactive in leasehold income recovery and account management, driving income collection and meeting performance targets while taking a relational and person-centred approach. You will work alongside our income housing managers and Financial Inclusion Partners to support customers and identify regional trends. You will work collaboratively with the leasehold team and other housing manager colleagues. You will work with housing managers on specific campaigns to reduce leasehold arrears, such as targeted work with customers in a locality, or where there is an increase in returned direct debits. Youll be proactively working to commercially reduce debt within the region, with a positive impact for customers. Why join us This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top10 Great Places to Work!We cant offer a CoS for this role. You have You will have a background in income protection & arrears management processes, either within the housing sector or alternative commercially driven sector. Youll understand housing management, leasehold services, housing law, universal credit and housing benefit. A must for this position is that youll have experience of income and benefits knowledge to support our customers and our wider housing income collection team. Passionate about delivering excellent customer service and have a genuine desire to help your customers. This job can challenge, especially when were dealing with complaints, but your resilience will help you through. Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits Temporary (12 months contract), full time (37.5hpw). There is some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. Covering our properties across Hertfordshire, Essex, Cambridgeshire and Bedfordshire areas.This is a hybrid role, but you will be mainly working from home. There may be occasions where you will need to go on site for a meeting or to visit a leaseholder. This is a hybrid role, but you will be mainly working from home. There may be occasions where you will need to go on site for a meeting or to visit a leaseholder. Monday to Friday and work occasional evenings to meet with customers. You need a vehicle insured for business use, and we pay your mileage. xrnqpay You need an Enhanced DBS check that we pay for. Whats in it for you? 34 days leave, rising to 39 (this includes bank holidays and a me day) and the option to buy 5 more each year 2 paid volunteering days each year Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800+ discounts on shops, holidays, days out, tech and more Finally For reasonable adjustments email . Roles can close early, so dont delay applying. If you cant see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.

Are you a Quality Manager who thrives on being out on the factory floor rather than behind a desk? We're looking for an experienced Quality Manager to play a pivotal role within a fast-paced food manufacturing business. This is a hands-on leadership position where you'll work closely with Production, Engineering and Technical teams to drive food safety, quality standards and continuous improvement across the site. Reporting to the Technical Manager, you'll lead the Quality and Laboratory function, helping to embed a strong food safety culture while ensuring products consistently meet customer, legal and BRC standards. What you'll be doing: Leading and developing the Quality and Laboratory teams. Driving GMP standards and promoting a positive food safety culture across the factory. Supporting customer, BRC and third-party audits while ensuring ongoing compliance. Managing customer complaints, root cause investigations and corrective actions. Monitoring quality trends and using data to drive continuous improvement. Supporting HACCP, VACCP and TACCP systems and ensuring they remain effective. Working cross-functionally with Operations, Engineering and NPD to deliver quality improvements. Deputising for the Technical Manager when required. What we're looking for: Previous experience in a Quality Manager or senior Quality role within food manufacturing. Strong working knowledge of HACCP, food safety legislati...

Ever imagined being a Head Chef and still having a social life? Experience the blend of being a Head Chef while maintaining a vibrant life outside of work. This role offers a refreshing change from the typical culinary demands- no evenings, a five-day work week and keeping the stress levels low. You will be leading an established kitchen team at The Farndon Unit in Farndon nearNewark overseeing the preparation oflarge-scale meals for the staff and service users. Your role extends beyond the kitchen, as you provide guidance and training to support your team. There are regular activities, events and special occasions throughout the year which you'll also cater for – world food day, Christmas, Easter, family day etc. In other words, plenty of chance to be creative and do something different. It's a calm and pleasurable working environment, where you'll be able to manage your workload and enjoy creating delicious meals. There's a great social aspect to this role where you can interact with people outside the kitchen regularly. You and your catering team will run the kitchen to hotel/restaurant standards, ensuring a smooth operation with a clean kitchen, tasty menu and happy ‘customers'. Just imagine… great job satisfaction, home in time for dinner every night and two days off a week. Now that's a recipe for a balanced work-life combo. As a Head Chef you will be: Coordinating the day-to-day management of the catering team to run an efficient food production service Ensuring that the catering service meets the nutritional and dietary needs of the service users Ensuring the catering service provides meals to staff and company visitors in accordance with the Company policies and procedures Taking the lead in the production of a menu plan, providing a varied diet within budgetary restraints Ensuring that any maintenance and servicing of catering equipment or the environment is reported to Facilities Manager/maintenance Seek feedback, develop and standardise seasonal menu items to ensure nutritious and high-quality food is produced Responding to any reported complaints or incidents, assisting with investigation and referring any unresolved complaints Responsible for stock management and equipment in the production areas, reporting issues or concerns Managing efficient staff rotas, plan agency and overtime cover and ensure absences are covered within agreed budgets Assisting in the completion of monthly audits of the catering provision to ensure standards are maintained To be successful in this role, you will have: GCSE or equivalent English Catering Diploma (City & Guilds/BTEC) and Health & Safety and Food Hygiene Certificates City & Guilds 706/1 and 2 (or equivalent) Basic Food Preparation Cooking Basic Food Hygiene (essential) Intermediate Food hygiene (desirable) Previous experience in a similar environment Management/Supervisory Qualification Previous experience in delivering a service on mass Menu Planning, costing, ordering, stock control and budget experience Where you will be working: Location: Farndon Rd, Newark NG24 4SW The Farndon Unit is a purpose-built hospital which provides services across low secure, rehabilitation and acute inpatient settings for women with Mental Health and personality disorder diagnoses. Our combination of low secure wards and a rehabilitation ward area (also within the low secure perimeter) provide a seamless internal care pathway supporting and empowering patients in their recovery and rehabilitation prior to discharge. Our on-site facilities include large and attractive en-suite bedrooms, disabled facilities, secure courtyard and garden, patient café, gym, salon, and activity hall. What You'll Get: At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Competitive Salary The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and onsite free parking About your next employer: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. TPBN1_UKTJ

We're partnering with a leading food manufacturer to recruit an experienced Quality Manager who will play a pivotal role in shaping the site's food safety and quality culture. This is an outstanding opportunity to lead the Quality and Laboratory functions, influence operational excellence, and ensure products consistently exceed customer, retailer, and regulatory expectations. Quality Manager Permanent £41,200 Mon - Fri 08:00 - 16:30 What You'll Be Doing: Lead the site's Quality and Laboratory teams, driving a culture of food safety, quality excellence, and continuous improvement across the manufacturing operation Take ownership of HACCP, GMP, VACCP, TACCP, traceability, and Quality Management Systems, ensuring full compliance with BRCGS, customer Codes of Practice, and food safety legislation Oversee laboratory operations, ensuring accurate microbiological and analytical testing, meaningful data analysis, and timely corrective actions to maintain process control Drive site-wide quality performance through KPI management, trend analysis, root cause investigations, and initiatives to reduce complaints, rework, waste, product holds, and non-conformances Lead customer complaint investigations and supplier quality performance, implementing robust corrective and preventative actions to improve product consistency and supplier compliance Support customer, retailer, and third-party audits, ensuring the site remains audit-ready and delivers exceptional compliance against BRCGS and customer standards Partner with Operations, Engineering, NPD, and Technical teams to deliver successful product launches, process improvements, and continuous quality enhancement projects Coach, mentor, and influence teams across the business, embedding a proactive food safety culture and driving operational excellence at every level What We're Looking For: Proven experience in a Quality Management or Senior QA leadership role within food manufacturing or FMCG Degree in Food Science, Microbiology, or a related discipline, with strong working knowledge of HACCP, GMP, BRCGS, TACCP, VACCP, and food safety legislation Demonstrated success leading customer and third-party audits, laboratory operations, complaint investigations, and continuous improvement programmes Strong leadership, coaching, and stakeholder management skills with the ability to influence cross-functional teams and drive lasting cultural change Excellent analytical, problem-solving, and communication skills, with a proactive approach to improving quality performance and operational standards If you're passionate about delivering world-class food safety standards, leading high-performing teams, and driving continuous improvement within a progressive manufacturing business, this is your opportunity to make a lasting impact

Position: Store Manager Reports to: Area Manager Job Purpose: The Store Manager is responsible for driving daily sales growth by effectively leading, developing, and motivating their team. They will enhance commercial awareness through strategic sales planning, foster strong customer and colleague relationships through clear communication, and uphold high standards in store presentation, health & safety, and customer service. Key Responsibilities: Leadership & Team Development: Set realistic targets and lead by example with professional behavior and high presentation standards. Recruit, coach, develop, and review team performance alongside the Area Manager, ensuring timely management of all sales, compliance, and HR-related processes. Sales & Commercial Management: Drive all commercial activities, ensuring the team effectively utilizes the sales process. Manage existing and potential customer data, analyzing the local market and competition. Monitor KPI performance reports and implement necessary follow-up actions. Ensure high levels of transactional compliance and enforce fraud prevention procedures. Oversee discount controls, regularly reviewing team transactions to meet sales objectives. Operational & Compliance Oversight: Conduct regular self-assessments using the weekly Store Audit to maintain compliance with company processes. Ensure adherence to all operational procedures and policies as established by the business. Take ownership of health & safety within the store, completing monthly H&S checklists with guidance from the Health & Safety Manager. Customer Service Excellence: Provide exemplary customer service, fostering a positive shopping experience. Proactively manage customer complaints to ensure swift and satisfactory resolutions, in line with company standards. Additional Duties: Collaborate effectively within a team, building strong business relationships internally and externally. Communicate professionally at all levels using appropriate methods and language. Carry out any other reasonable duties as required. Key Accountabilities: Adherence to the Store Commercial & Development Plan in coordination with the Area Manager. Compliance with all company policies, operational procedures, and health & safety regulations. Implementation of the Grey Fleet & Hire Car Policy, as outlined by the business

Complaints Resolution Partner A place to create moments that matter Salary: £31,805 per annum, £17.48 per hour Location: Hybrid, Peterborough (fully onsite during training) Contract: Permanent and 12 month Fixed Term opportunities, full‑time Hours: 35 hours per week, Monday to Friday between 8am and 6pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role We’re looking for a customer‑focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes. You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well‑written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. You’ll be working in a fast‑paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution‑focused approach. By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future. If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you. Salary The spot salary for the Complaints Resolution Partner post is £31,805 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman. You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome. The successful applicant will be subject to pre‑employment checks, such as DBS and social media screening, before an offer is confirmed. Complaints Resolution Partner Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. Planned date: 18th & 19th August via Teams Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance. Planned date: 26th August at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step. A place to build a future We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here’s what you can look forward to: Generous time off – 28 days holiday plus bank holidays (pro-rata for part time), an extra day for your birthday, and the option to buy more. Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance. Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed. This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do. We’re Committed to Inclusion We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen. Because this isn’t just a workplace – it’s a place to belong. Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role

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Oversee complaints from initial receipt through to final resolution and manage complex, high‑risk and escalated complaints. Are you an experienced complaints professional with a passion for delivering excellent customer service and driving organisational improvement? Do you have the leadership ski

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Work co-dependently with the Contract Managers and Rental Account Manager colleagues within the region and wider national setting, to identify new opportunities for rentals and grow existing rental business. Company: ArjoPosition: Rentals Account Manager Location: Field based covering: Scotland and

And if that’s you we would love to have you join us!Job DescriptionAs an Account Manager End User, you will promote the sales of Rockwell Automation solutions, products and services to prospective and existing customers. You will report to the Sales Manager End User, and will be based in the UK.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Senior Technical account manager — QualysOverview:The Senior TAM role at Qualys is a senior, highly technical solution architect responsible for engaging with large and strategic ent

CompetitiveUnited Kingdom Semiconductor PermanentLocation: Remote (UK or Ireland) Employment Type: Full-TimeOverviewWe are seeking a talented and driven Senior Account Manager to join our growing sales team, supporting clients across the UK and Ireland.

The Role:As a Technical Account Manager (TAM), you will be part of AutoStore's Technical Accounts team, responsible for the technical governance, advisory, and ongoing success of an assigned portfolio of AutoStore Partners and their End Customers.

Do you want to be part of a business that genuinely values entrepreneurialism, innovation, and individual accountability? We focus on our customers and are proud of the difference our technology makes.We partner with some of the largest manufacturing companies in the world, and our technical innovat

Are you a proactive and client-focused professional with a passion for account management – and do you have a proven record in driving growth and satisfaction within the energy sector? Then this is an opportunity for you!We are currently seeking a talented and experienced Key Account Manager to jo

Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader.

Job Title: Sales Account ManagerLocation: Hybrid, UKContract type and shift: Permanent, Monday–Friday, 37.

Job Summary Your CareerThe Major Account Manager partners with our customers to secure their entire digital experience. Your ImpactAs a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customerYour con

As a result of increased business in the UK and Channel Islands they are seeking to fill a new position of relationship manager, EAM’s. The prime responsibility of the role-holder is to take on portfolio of accounts dealing with the client’s external asset managers( EAM’s)Candidate should hav

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job DescriptionThe Technical Account Manager (TAM) is responsible for actively driving the post-sales process with direct and channel customers.

Job Description:ACCOUNTABILITIES – describe role accountabilities, for example in one or more of the following areasDirect people responsibilityIndirect people responsibilityPhysical requirementsFinancial scopeBuild and manage a performant, loyal network of distribution partners in country.Screen,

Account Manager30,000 + Bonus + Benefits ChepstowAutograph Recruitment are delighted to be partnered with a local business in Chepstow who are currently experiencing significant growth. They are seeking a full time Account Manager to join their well-established, busy team.

Position:Account ManagerJob Description:Converge, a part of Arrow Electronics, is a full-service global supply chain partner. If you would like more check our video Converge's Open Market Services - YouTubeThe Converge Sales Team is hiring an Account Manager with a proven background in non‑franchi

Account Manager – Paints & CoatingsLocation: Blackley (Manchester), United KingdomTravel: Up to 40% throughout EuropeJob Type: Full-time, Hybrid (4 days office / 1 day remote)How You'll Make an ImpactManage and grow relationships with key Paints & Coatings customers across Europe, ensuring excepti

Join us in our exciting quest to build the future home! About the role: As Regional Account Manager, you will manage relationships with a portfolio of Independent Retail Accounts, including several key strategic customers. What you’ll be doing: As a Regional Account Manager, you'll be the f

Works closely together with the Account Manager to identify and execute marketing campaigns. Internal Regional Account Manager – supporting public sector in Scotland and WalesThe Company: From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security a

Account Manager, Hotels EMEA (German Speaking)UK (Remote)With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. About the jobOpenTable is seeking a dedicated and strategic Account Manager to manage, protect, and grow our core hote

ABOUT TIDEAt Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.Tide is transforming the smal