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About the Role \n We are looking for an organised and customer-focused Contract Support to join our growing operations team. This is a key role within the business, responsible for managing small works and project coordination across our HVAC department. \n You will act as the vital link between clients, engineers, and internal teams—ensuring all works are delivered efficiently, accurately, and with a strong client-first approach. \n Key Responsibilities \n\n • Coordinate and prioritise all incoming small works and projects\n, • Schedule engineers and ensure attendance within agreed SLAs\n, • Manage the full job lifecycle, including ordering parts and liaising with suppliers\n, • Monitor job profitability, ensuring work stays within agreed cost estimates\n, • Prepare and issue RAMS documentation for all works\n, • Review engineer reports and submit to clients within deadlines\n, • Maintain regular, professional communication with clients\n, • Act as the main point of contact for client queries, ensuring prompt resolution\n, • Ensure timely and accurate invoicing\n, • Maintain accurate records and system updates\n\n What We’re Looking For \n Experience & Knowledge \n\n • Previous experience in a helpdesk, contract support, or scheduling role\n, • Experience in a field service or engineering environment (advantageous)\n, • Familiarity with FSM systems (e.g. Joblogic, SimPRO or similar)\n\n Skills & Attributes \n\n • Excellent communication and customer service skills\n, • Strong organisational skills and attention to detail\n, • Ability to prioritise tasks and manage multiple workflows\n, • Proactive, solutions-focused approach\n, • Ability to work well under pressure\n, • A collaborative and team-oriented mindset\n\n Desirable \n\n • IOSH training or experience producing RAMS\n, • Background in HVAC, facilities management, or engineering services\n\n What We Offer \n\n • Structured training and onboarding programme\n

Graduate Delivery Consultant Investment Funds RecruitmentIf you're an ambitious graduate looking for a career where you can develop specialist expertise, work with senior professionals and build valuable commercial skills, this is an excellent opportunity to join one of the leading recruitment firms in the investment funds market.This specialist recruitment business supports investment management firms across Europe, helping them hire exceptional talent within Operations, Change and Technology. Operating from offices in Sevenoaks and Luxembourg, the business has built a strong reputation for delivering outstanding results and is continuing to grow year on year.The team has an exceptional track record of success, with consultants consistently performing at a high level. Alongside ambitious growth plans, the business is committed to investing in the development of every individual, providing structured training, ongoing mentoring and clear opportunities for progression.About the RoleThis is a 180 Recruitment position within the Delivery team, making it an ideal entry point into specialist recruitment.Your focus will be on identifying, engaging and managing high-calibre candidates throughout the recruitment process, while supporting the firm's experienced Business Development Consultants on live assignments.You'll develop an in-depth understanding of the investment funds industry while building relationships with professionals across Europe.What You'll Be DoingResearching the investment funds market and identifying high-calibre professionalsHeadhunting candidates through LinkedIn, networking and market researchBuilding and maintaining long-term relationships with candidatesManaging candidates throughout the interview and offer processMaintaining accurate CRM records and candidate informationLearning compliance and right-to-work proceduresSupporting contractor onboarding and placement administrationProducing quarterly market insight presentations for senior managementSharing market intelligence and identifying opportunities for the wider teamWho They're Looking ForA graduate with strong communication and relationship-building skillsCurious, commercially aware and interested in financial marketsOrganised, proactive and highly detail-orientedResilient, driven and motivated to succeed in a performance-based environmentSomeone who enjoys speaking with people and building professional relationshipsEager to learn and develop specialist expertise within a niche marketPrevious recruitment experience isn't required. The firm is looking for graduates with the ambition, work ethic and potential to build a successful long-term career.Career ProgressionYou'll receive structured training and clear development milestones from the outset.Progression is based on performance and increasing responsibility, with opportunities to advance into senior delivery and broader recruitment roles as you develop your market knowledge, commercial understanding and client impact.Company ValuesThe business prides itself on four core values that shape how its people work every day:Infinite Advancement Always striving to improveInfectious Success Celebrating individual and team achievementsCaring Personally Building genuine relationships with colleagues, clients and candidatesTotal Integrity Doing the right thing, every timeIf you're looking for a career where you'll learn from experienced recruiters, develop specialist market knowledge and build long-term commercial skills in a supportive, high-performing environment, this is an outstanding place to start.TPBN1_UKTJ

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure.This role will be within ourwater and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.Want to be a part of it?What will you be doing?As ourProject Manager you'll be overseeing large capital projects on our Thames Water Infrastructure Capital Delivery Framework across the Thames Valley area.You'll beresponsible for overseeing complex clean and waste water projects consisting of deep excavations, temporary works , tunnelling , shaft sinking , piling works ,pumping station construction M&E fit outs , all from inception to completion and for the safe, on time, efficient and right first time delivery.You'll lead a team of professionals as well as being the point of contact for the Client and stakeholders. Work with the delivery team , co-ordinate project stakeholders such as highways, local authorities, Thames Water operations .We'll need you to liaisewith clients, designers and delivery teams throughout the target cost setting, design and delivery phases of a project.You'll have the opportunity to mentor and lead project teams, fostering a collaborative and productive work environment.You'll develop an environment where staff share ideas and best practice.Problem solve, identify risks and develop mitigation strategies.Ensuring projects are delivered in a safe, efficient, timely way and promoting best practice in quality managementWe'll need you to deliver excellent customer service and achieve above target customer satisfaction scores. Minimise/reduce the number of complaints received.Increase productivity, without compromising on safety and continuously drive efficiency.Assist in maximising cash collection and minimising work in progress and deliver targeted margin.Undertake SHE audits and inspections.What youll bring Doyou have a Degree/HNC/HND or equivalent in Civil, Mechanical Engineering or Construction?Have you gained management training such as Institute of Leadership and Management Level 5 or equivalent?Do you have a NEBOSH National Certificate (General or Construction)?Do you have experience of working in the water industryand rising main projects?Proven ability to deliver against operational targetsDo you have experience of civils, tunnelling, trunk mains?Experience in managing designers and subcontractors.SMSTSAPMWater hygieneThames Water PassportWhats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000s of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeRecommend a friend get rewarded for introducing people to us!In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose fromMy Car Choice our salary sacrifice EV/ Hybrid car schemeCompany van and fuel card for business usePrivate health care family coveHealth Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!25 days annual leave plus bank holidaysDiscretionary bonus schemeAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupWTPBN1_UKTJ