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Director Data & Analytics API Experience - Data ServicesBackground:CME Group runs some of the world’s largest and most important trading venues, including derivatives exchanges, FX/FI platforms. The trading participants include leading investment banks, hedge funds, proprietary trading firms, investment managers, and retail traders, as well as additional stakeholders such as independent software vendors (ISVs) and data redistributors. To support our unique data and analytics products, we are now building a unified API-first distribution framework, simplifying consumption and value extraction.The Role:We are seeking a key stakeholder for the CMEG External Data-Analytics (DA) APIs and distribution services. This is a high-impact, individual contributor (IC) role for an individual who can navigate complex enterprise systems and deliver a modern, developer-first experience. This customer-facing role serves as the technical link between our APIs and the customer, acting as a high-level practitioner who crafts SDKs and delivery mechanisms to make complex market data easy to consume. You will translate direct customer feedback into refined requirements for the product team while solving integration hurdles firsthand. By bridging these gaps, you will ensure our technical ecosystem is both highly functional and seamless for clients to adopt. Our API First VisionOur external API is the singular point where our strategy, technology, and customer experience converge to create value.Our corporate DA strategy focuses on "activation," which involves externalizing proven internal IP and exposing it through a simple, consumable API, as well as adding net-new IP jointly developed with our customers.The API is our "single, unified distribution channel". It serves as the "handover point" where internal engineering ends and the customer or partner ecosystem begins. The API provides a "single 'front door'" for customers. By using a "unified API”, barriers to consumption are removed, integration time is reduced, development costs lowered, and a consistent experience provided across all data latencies (Real-time, Recent History, and Deep History), data types (time series, metadata, unstructured) and services. Internal users are recognized as ultra-valuable sources of feedback. By mandating both internal and external DA workflows through the same SDK, we create a shared experience for both sets of users.In summary, our API is the "final product" and the “primary tool” moving CMEG up the value curve from a raw data producer to an invaluable source of insights for our customers.What you Will be Doing:The focus of the work is on activation and will be organized across four strategic pillars designed to continue to build the foundation, enhance the customer experience, and align all our public offerings.Developer Experience"North Star" Activation: Build a high-performance Python SDK that mimics the industry's best "one-line-to-insight" user experiences. Your goal is to move the user from installation to action in seconds. Lighthouse Deliverable: This SDK will serve as the technical and UX benchmark for how all future CMEG IP is externalized and consumed. It will be the first deliverable and form your MVP. Internal User Parity: The SDK must provide a 'single front door' for internal users, allowing them to 'pip install' and access BigQuery datasets through the same idiomatic Python patterns designed for customers.Release Open-Source SDKs: Develop and maintain a suite of SDKs in popular languages like Python and C++ to make integrating with our APIs as simple as possible.Public Schema Registry: Implement a publicly accessible registry (e.g., Protobuf, JSON or Avro) that allow internal teams and partners to generate their own client software.Developer CollateralSimplify Public Messaging: Partner with internal stakeholders to clearly communicate CME Group’s D&A value proposition.Technical Documentation: Evaluate, implement and maintain an API documentation library and migrate existing fragmented solutions to it. Publish Reference Docs: Create first-class, detailed technical reference documentation that serves as the definitive contract for all API behaviour and usage.Accelerate Time-to-Value: Develop practical tutorials, code samples, and dashboard templates to empower customers to self-serve and validate products rapidly.Data PlaneExpand Cloud Distribution: Work with our customers and product teams to extend our existing data offerings to meet customer cloud demand. Abstracting cloud specific technologies away and provisioning a common messaging layer. Abstraction Layers: Work with our customers to better understand if/how we can improve data delivery for deep history and data sharing services so that accessing large datasets feels identical to a standard, programmatic API call..Enforce Schema Consistency: Use a centralized schema registry to ensure identical data models and field names across different services and latency tiers.Control PlaneNormalize Authentication: Work with our central technology team to ensure a unified CMEG credential system that retires legacy approaches and hides cloud-specific complexity from the user.Downstream Distribution Technologies: Support external facing distribution technologies to provision products, including Bobsled, SFTP, Curl, email, etc. Implement Group Wide Telemetry Tracking: Work with business intelligence teams to build the capabilities to track user activity With the goal to generate insights into user activity and product value.Full-Stack Execution: Be a key stakeholder in the "plumbing" of the API lifecycle, including GitHub governance, and CI/CD pipelines for PyPi publishing.Unified API StrategyTechnical audit: Work with stakeholders across the organization to conduct a survey of existing APIs (RPC over HTTP, JSON, XML Query, REST, WebSocket, S3, Pub-Sub, etc) across the business, to identify fragmentation, authentication gaps, and areas for consolidation. Survey peers and partners to identify best-practice in API design and user experience. Establish Versioning Models: Work with stakeholders to define and document the hybrid versioning model to manage API updates while ensuring stability for partners and customers.Time LineMajor milestones for the work are split into three,Short (1yr): Publish the MVP of the SDK on github and PyPI, including support for Looker dashboards and other upstream uses. Medium (2-3yr). Design and publish a normalized multi cloud distribution framework.Long (3-5yrs): Work as a stakeholder across the organization to streamline the process of normalizing APIs across CME Group Data Services and the wider organization.Who are we looking for? Exceptional Achievers & Problem Solvers: We are looking for high-capacity individuals who are driven to be elite at what they do. You must possess a strong technical foundation and a genuine interest in the mechanics of capital markets—understanding how data is used through futures, options, and cash markets. API-First Mindset: You are obsessed with developer experience (DX). You believe the API is the product and should be as easy to use as a "pip install" command.Cloud-Native Builders: Experience using, designing, and building SDKs and APIs in the cloudPolymathic Ability: You are comfortable bridging the gap between business strategy, engineering, and technical writing.Python Expertise: Highly proficient in Python, with the ability to write clean, idiomatic, and robust code for public consumption.Technical StackEnvironment: Google Cloud Platform (GCP), Apigee.Protocols: WebSockets, REST, GCS.Tooling: Python (Expert), OAuth 2.0, GitHub, Protobuf/Avro, SQL.Company Benefits:Bonus ProgrammeEquity ProgrammeEmployee Stock Purchase Plan (ESPP)Private Medical and Dental coverageMental Health Benefit ProgrammeGroup Pension PlanIncome ProtectionLife AssuranceCycle To WorkEV Car Benefit SchemeGym MembershipFamily LeaveEducation Assistance – MBA/Advanced Degree/Bachelor DegreeOngoing Employee Development Training/CertificationHybrid Working#LI-RK2#LI-Hybrid#nijobs.comCME Group: Where Futures are MadeCME Group is the world’s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone’s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more here.SummaryLocation: Belfast - Millennium HouseType: Full time

Basic informationLocationBelfast, London, ManchesterBusiness LineTechnology & TransformationJob TypePermanent / FTCDate published13-Aug-2026Req #22826Job descriptionConnect to your IndustryPart Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society.We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there.Fast. Want to help us shape the future?Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity Our Creatio practice is a vital part of our wider Deloitte Digital community, bringing together diverse skills to deliver exceptional digital transformations and customer experiences. In this role, you will work with outstanding digital talent across disciplines to imagine, deliver, and run forward-thinking, business-focused, and experience-driven solutions for iconic brands. You’ll expand the impact we make with our clients, growing our business without compromising on our quality, integrity, and culture.As a Consultant / Senior Consultant, you will:Engage directly with clients to understand their business requirements, guide them on Creatio capabilities and best practices, and translate these into effective solution designs.Develop and maintain positive relationships with clients, understanding their needs and contributing to their success.Configure the Creatio no-code/low-code platform to build robust and scalable CRM/BPM solutions.Contribute to the technical design, development, and deployment of Creatio solutions, which may include coding and API development for more complex requirements.Contribute to the improvement of our standards, approaches, frameworks, and tools within the Creatio ecosystem.Work effectively within a diverse team of digital specialists, contributing your expertise to create cutting-edge solutions.Learn from and be mentored by senior team members, continuously developing your Creatio skills and knowledgeConnect to your skills and professional experience We seek collaborative problem-solvers eager to learn from diverse perspectives. We value initiative, strong communication skills, and a commitment to maintaining our high standards.You’re a natural at taking initiative. You proactively seek out challenges and opportunities to learn and grow, bringing a positive and solution-oriented approach to every project. You thrive in a team environment, actively listening and contributing to collective success, always striving to deliver the best outcomes for our clients.Essentials:Practical experience in Creatio implementations, demonstrating knowledge in areas such as Sales, Service, or Marketing processes.Proficiency in Creatio configuration, including object customisation, business process design, and UI/UX adjustments using no-code/low-code tools.Strong consulting and/or CRM/BPM implementation experience in a client-facing role.Ability to explain technical concepts clearly to both technical and non-technical audiences.Desirables:Creatio certifications (e.g., Creatio Certified Professional, Creatio Developer).Experience with Creatio development tools and concepts (e.g., C#, JavaScript, SQL, Creatio SDK) for extending platform functionality.Familiarity with relational database concepts and data integration techniques.Familiarity with agile development methodologies.Experience with other CRM or BPM platforms.Connect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. CustomerHuman connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, T&T"I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, T&T“Everyone always says “it’s the people," and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, T&TOur hybrid working policyYou’ll be based in Belfast, London or Manchester with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLTTECH BACUSTR BASSCE LOCBEL LOCMAN

Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Technology & Transformation Job Type Permanent / FTC Date published 07-May-2026 Req # 23195 Job description Connect to your IndustryDeloitte’s AI & Data practice helps organisations unlock measurable value from data, automation and artificial intelligence, re-engineering products, platforms and operations to improve performance and accelerate speed to market. Within our Telecoms, Media & Technology (TMT) industry, we work with leading brands to apply AI in ways that reduce operating costs, improve customer and network outcomes, and create new digital products and revenue streams.Our AI & Data team brings strategy, product thinking and engineering delivery together, shaping AI roadmaps, designing and deploying secure AI solutions, and supporting responsible adoption through governance, controls and change. We work closely with clients’ business and technology leaders and with multi-disciplinary engineering teams to deliver outcomes across the full lifecycle from idea to scaled deployment.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach thousands of decisions we make every day. How we behave, our beliefs, and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Director in Applied AI within our AI & Data team, you will set the growth strategy and lead a portfolio of Applied AI programmes across our major Telecoms, Media & Technology (TMT) clients. You will originate and shape high-value opportunities, build and take to market differentiated offerings, and sponsor multi-disciplinary teams to deliver secure, responsible and scalable AI outcomes. You will operate as a trusted advisor to C-suite leaders, accountable for commercial performance, delivery excellence and the development of our people and capability.TelecomsMedia & EntertainmentTechnology As a Director in Applied AI (TMT), you will be responsible for:Owning the TMT Applied AI growth strategy across priority accounts, setting origination targets, and leading pursuit teams from executive relationship development through to proposal, negotiation and close.Building and scaling market-facing offerings (including GenAI and advanced analytics), defining value propositions, pricing approaches and delivery models, and partnering with alliance and engineering leaders to industrialise solutions.Operating as a senior trusted advisor to C-suite stakeholders, shaping AI-enabled business and operating-model change and translating model capabilities into measurable financial, customer and operational outcomes.Providing executive sponsorship for complex, multi-workstream AI programmes, ensuring strong governance, risk management, delivery assurance and benefits realisation across the portfolio.Setting the standards for secure and responsible deployment of large language models and associated tooling, ensuring appropriate controls, testing, monitoring, model-risk management and data protections are embedded in our delivery approach.Championing Responsible AI and regulatory readiness for clients, including governance for privacy, bias, explainability, human oversight and third-party model usage, and advising on control frameworks and assurance needs.Leading, developing and retaining senior consulting talent, building a high-performing team and capability pipeline, and holding accountability for commercial management, utilisation, quality and margin performance.Connect to your skills and professional experienceCommercial and technical requirementsProven track record of leading and closing large, complex consulting sales and owning senior client relationships across major Technology, Media or Telecommunications accounts (including multi-year transformation programmes).Deep commercial and technical understanding of generative AI and the modern AI stack, including large language models, prompt engineering, retrieval-augmented generation (RAG), vector databases, evaluation/monitoring and MLOps principles, with the ability to shape investment cases and operating models at scale.Extensive experience providing executive oversight for production AI delivery (you steer architecture and engineering leadership rather than writing code), with accountability for programme outcomes, delivery assurance, risk management and benefits realisation.Strong sector experience applying AI to high-impact TMT use cases, for example: telco operations and customer service, network planning and assurance, media supply chains and content operations, or software engineering productivity and developer tooling.Strong understanding of major cloud platforms (AWS, Azure or GCP) and their generative AI services, plus the security, data, compliance and operating-model considerations required for enterprise deployment across complex organisations.Exceptional executive communication skills, with the ability to influence senior stakeholders on business impact, risk, controls, cost, time-to-value and organisational adoption, and to represent Deloitte in client leadership forums.The following will be an added advantage:Relevant certifications in cloud and AI (e.g., AWS, Azure or GCP; machine learning or data engineering certifications).Experience establishing responsible AI practices (governance, risk and controls) for generative AI and advanced analytics.Consulting experience leading multi-workstream programmes, including commercial management, estimation and delivery margin control.Experience operating in Agile environments and collaborating with product and engineering teams to deliver iterative value.Additionally, we expect that you possess the following core consulting skills:A strong focus on team working within diverse and remotely located teamsA "can do" attitude - Hands-on & flexible approach to emerging requirements and a real willingness to learn and participateGood communication and people skills, with the ability to articulate complex ideas to different audiences within an organisation, and effectively engage with stakeholders ranging from subject matter experts to senior functional leadscommunication skillsExperience of working in fast-paced and demanding delivery-focused environmentsEnthusiasm and passion for the delivery of market leading solutions that make a differenceProfessional working proficiency in the English languageAn ability to travel internationally and stay away from home for up to 5 days each week for specific durations of time based on defined programme needs or phasesConnect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.AI and DataWe lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request.Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Consulting"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Consulting“Everyone always says, “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, ConsultingOur hybrid working policyYou’ll be based in London with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Connect to your return-to-work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

NET/C#) - Belfast At a Glance Senior-level. The Role As a Senior Software Engineer, you will play a key role in delivering business-critical software across the full development lifecycle, working within an Agile, cross-functional engineering team. Key Responsibilities Collaborate with Architects an

NET Developer, Belfast, hybrid working with three days per week in the office Salary up to £65,000 depending on experience Join a major upgrade of a trading platform, working with C#,.NET Core, SQL Server and microservices Genuine hands on exposure to AWS, with support towards AWS certifications Wo

Synechron is looking for an experienced C# Developer, with knowledge/understanding of. NET Framework but open to leveraging Java, Python, or other technologies as needed.

C# Developer with (Python or Java). We are seeking a highly skilled strong expertise in C#, along with Java or Python, and a good understanding of financial systems. The ideal candidate will be adaptable linguistically, comfortable working primarily within the C# but open to leveraging Java, Python,

Reports to: Regional Sales Manager Direct Reports: Sales Advisors, Senior Sales Advisors Purpose To provide the best possible service to customers, thereby maximizing sales and profit To control and operate the store in accordance with company instructions, policies and procedures in order to minimize operating costs and maximise profits To ensure the staff employed at the store carry out duties effectively and in accordance with the job profile and company policy and procedures Responsibilities Customer Relations / Selling Skills - Promotes a professional and quality level of customer service to existing and new customers; assesses and satisfies customers needs and queries / problems; identifies and maximizes selling opportunities; ensures staff give the required level of customer service; actively achieves Company KPIs Commercial and Business Acumen - Proactively seeks opportunities for increased business; awareness of competition; supports new directions and initiatives; creative presentation ability of company products Leadership / Taking Responsibility - Accountable for the day-to-day running of the store and management of staff; ensures full adherence to company policy and procedures in all areas including customer relations, housekeeping, merchandising and display, security of premises, cash and stock, and administration; leads by example; uses authority when necessary Legislation - Ensures the correct implementation of any legislation affecting the business (health and safety, licensing, trading standards) Organisation and Planning - Plans, prioritises and organises work to optimize the use of resources and meet deadlines; schedules events / tasks and delegates effectively to staff; plans and introduces contingencies as required Maximises Resources - Operates store in accordance with agreed targets and budgets in relation to sales, stock loss, stock levels, man hours and operating costs Quality Emphasis - Committed to setting and maintaining high store and personal standards, with excellent merchandising skills Motivating Others - Encourages team effort, builds cohesion and maintains motivation Staff Training and Development - Understands and delivers training and development needs of team members; gains willing cooperation; gives regular feedback to team; appraises performance; encourages open communication and is constructive when confronting individuals Effective Administration - Accurately adheres to company administration systems regarding cash, stock, payroll and marketing; adopts a systematic and organized approach; checks standards of accuracy; follows written and verbal instructions to company standards and accountable for all communication within the store Problem Solving - Anticipates and identifies problems; uses analytical and investigative skills in problem solving and proposes solutions / evaluates alternatives; takes action to resolve problems in accordance with company needs Any other duties relevant and related to the post Qualifications Essential Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above) OR 1 year previous supervisory or management experience in a retail or customer focused environment Must be committed to successfully completing WSET Level 3 Award in Wines and Spirits Desirable WSET Level 2 Award in Wines and Spirits NVQ Level 3 or equivalent qualification that relates to the retail industry Skills and Experience Essential Minimum of 1 year experience in a customer focused environment Excellent standard of dress and appearance Communication skills - A proven ability to communicate effectively and professionally at all levels, both internally and externally; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal, and listening skills Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service Personal drive and a pleasant, positive, and enthusiastic, 'can-do' attitude, demonstrating an appropriate level of motivation A good team player with the ability to lead and work in a team environment A valid driving license plus access to a car Desirable 1 year previous supervisory or management experience in a retail or customer focused environment Interest and / or knowledge of wine Main Points of Contact Customers Sales Advisors/ Regional Sales Developer / Regional Sales Manager / General Manager Marketing / Payroll / Stock / Cash Departments Distribution / Maintenance Personnel Other Relevant Information Must be age 18 or over Flexible approach to the needs of the business essential - must be able to work: A full shift on a Friday and Saturday, one of which must be to close of business A minimum of 2 evenings per week, inclusive of a Friday or Saturday (and not including Sundays) to close of business You are not assigned to a particular store and may be required to work in or transfer to another store within a reasonable travelling distance #NIJobs About Us With 85 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register. TPBN1_NI

Reports to: Regional Sales Manager Direct Reports: Sales Advisors, Senior Sales Advisors Purpose To provide the best possible service to customers, thereby maximizing sales and profit To control and operate the store in accordance with company instructions, policies and procedures in order to minimize operating costs and maximise profits To ensure the staff employed at the store carry out duties effectively and in accordance with the job profile and company policy and procedures Responsibilities Customer Relations / Selling Skills - Promotes a professional and quality level of customer service to existing and new customers; assesses and satisfies customers needs and queries / problems; identifies and maximizes selling opportunities; ensures staff give the required level of customer service; actively achieves Company KPIs Commercial and Business Acumen - Proactively seeks opportunities for increased business; awareness of competition; supports new directions and initiatives; creative presentation ability of company products Leadership / Taking Responsibility - Accountable for the day-to-day running of the store and management of staff; ensures full adherence to company policy and procedures in all areas including customer relations, housekeeping, merchandising and display, security of premises, cash and stock, and administration; leads by example; uses authority when necessary Legislation - Ensures the correct implementation of any legislation affecting the business (health and safety, licensing, trading standards) Organisation and Planning - Plans, prioritises and organises work to optimize the use of resources and meet deadlines; schedules events / tasks and delegates effectively to staff; plans and introduces contingencies as required Maximises Resources - Operates store in accordance with agreed targets and budgets in relation to sales, stock loss, stock levels, man hours and operating costs Quality Emphasis - Committed to setting and maintaining high store and personal standards, with excellent merchandising skills Motivating Others - Encourages team effort, builds cohesion and maintains motivation Staff Training and Development - Understands and delivers training and development needs of team members; gains willing cooperation; gives regular feedback to team; appraises performance; encourages open communication and is constructive when confronting individuals Effective Administration - Accurately adheres to company administration systems regarding cash, stock, payroll and marketing; adopts a systematic and organized approach; checks standards of accuracy; follows written and verbal instructions to company standards and accountable for all communication within the store Problem Solving - Anticipates and identifies problems; uses analytical and investigative skills in problem solving and proposes solutions / evaluates alternatives; takes action to resolve problems in accordance with company needs Any other duties relevant and related to the post Qualifications Essential Good standard of education to include 5 GCSEs with English Language and Maths or equivalent (Grade C or above) OR 1 year previous supervisory or management experience in a retail or customer focused environment Must be committed to successfully completing WSET Level 3 Award in Wines and Spirits Desirable WSET Level 2 Award in Wines and Spirits NVQ Level 3 or equivalent qualification that relates to the retail industry Skills and Experience Essential Minimum of 1 year experience in a customer focused environment Excellent standard of dress and appearance Communication skills - A proven ability to communicate effectively and professionally at all levels, both internally and externally; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal, and listening skills Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service Personal drive and a pleasant, positive, and enthusiastic, 'can-do' attitude, demonstrating an appropriate level of motivation A good team player with the ability to lead and work in a team environment A valid driving license plus access to a car Desirable 1 year previous supervisory or management experience in a retail or customer focused environment Interest and / or knowledge of wine Main Points of Contact Customers Sales Advisors/ Regional Sales Developer / Regional Sales Manager / General Manager Marketing / Payroll / Stock / Cash Departments Distribution / Maintenance Personnel Other Relevant Information Must be age 18 or over Flexible approach to the needs of the business essential - must be able to work: A full shift on a Friday and Saturday, one of which must be to close of business A minimum of 2 evenings per week, inclusive of a Friday or Saturday (and not including Sundays) to close of business You are not assigned to a particular store and may be required to work in or transfer to another store within a reasonable travelling distance #NIJobs About Us With 85 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register. TPBN1_NI

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