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We are working with a well-established manufacturing business located in Middlesbrough who are seeking an experienced and proactive Sales Office Manager to lead their internal sales function and support the delivery of accurate, timely and commercially competitive quotations. \n \n This is an excellent opportunity to join a business with ambitious growth plans, where you'll play a key role in driving sales performance, supporting team development, and ensuring efficient sales office operations. \n \n Responsibilities: \n\n • Lead and support the Key Account Executive and Internal Sales teams\n, • Assist the Sales Manager with the day-to-day management of sales activities, workloads and team priorities\n, • Oversee the preparation of quotations in line with commercial procedures, ensuring accuracy before final approval\n, • Maintain and improve sales office policies, procedures and best practices\n, • Drive enquiry progression, quotation conversion and pipeline management through regular performance reviews\n, • Act as a key liaison between sales, estimating, design, production, projects and senior management\n, • Maintain accurate enquiry, quotation and order information within ERP/SAP systems\n, • Monitor sales KPIs including quotation turnaround times, conversion rates, pipeline movement and forecast accuracy\n, • Coach and support team members, promoting excellent customer service, commercial awareness and process compliance\n, • Escalate issues promptly and work collaboratively to resolve challenges affecting customer commitments or delivery\n, • Review sales incentive applications to ensure eligibility prior to payment\n\n \n Key Skills & Experience: \n\n • Previous experience managing or supervising an internal sales or sales office team\n, • Strong organisational, planning and prioritisation skills\n, • Excellent communication and interpersonal abilities\n, • Ability to work independently and collaboratively across multiple departments\n, • Experience working with ERP/SAP systems or similar business software\n, • Commercial awareness with the ability to make sound decisions\n, • A proactive, positive attitude with a commitment to continuous improvement and professional development\n\n \n Benefits: \n\n • Salary negotiable\n, • 25 days annual leave plus 8 bank holidays\n, • Company pension scheme with enhanced employer contributions after one year's service\n, • Free on-site parking\n, • Monday to Thursday: 9:00am – 5:00pm Friday: 8:00am – 2:00pm\n\n

The Opportunity:An exciting opportunity has arisen for an experienced Senior Management Accountant to join a growing and well-established organisation. Working closely with the CFO, you will play a key role in delivering high-quality financial reporting, supporting business performance, and helping to develop a proactive and commercially focused finance function.This position offers significant exposure across the business and would suit an ambitious finance professional seeking a broad and varied role within a collaborative environment.Main Duties/Responsibilities:\n\n • Lead the preparation and delivery of monthly management accounts.\n, • Take ownership of P&L and balance sheet reporting and reconciliations.\n, • Support the budgeting, forecasting and reforecasting process.\n, • Provide insightful financial analysis to support business decision-making.\n, • Analyse profitability, performance trends and commercial opportunities.\n, • Partner with stakeholders across the business to improve financial understanding and performance.\n, • Identify and implement improvements to reporting processes and controls.\n, • Support year-end audit requirements and statutory reporting activities.\n, • Coach and support members of the wider finance team.\n, • Assist with ad-hoc finance projects and business initiatives.\nYou Will Be/Have:\n\n, • Experience in a Senior Management Accountant, Management Accountant or similar finance role.\n, • Strong management accounting, month-end and financial reporting experience.\n, • Proven budgeting, forecasting and financial analysis capabilities.\n, • Experience managing both P&L and balance sheet reporting.\n, • Strong Excel skills and experience using ERP systems, with Sage 200 experience advantageous.\n, • Qualified, part-qualified or studying towards a recognised accounting qualification.\n, • Strong communication and stakeholder management skills.\n, • Experience mentoring, coaching or supporting colleagues within a finance team.\n, • A proactive and hands-on approach with the confidence to challenge constructively.\n, • The ambition to take on increasing responsibility as your career progresses.\nBenefits:\n\n, • Hybrid working (4 days office / 1 day home).\n, • 35 days annual leave including bank holidays.\n, • Competitive salary + various additional benefits.\n, • Ongoing career development opportunities.\n

Central Employment are working with a scaling Online Retail, KBB Interiors brand, as they look to appoint a eCommerce Head of Customer Experience, joining there SLT. Full-time office based, Stockton on Tees Up to £50,000 DOE About the Role We are seeking an experienced and commercially focused eCommerce Head of Customer Experience to lead and shape our end-to-end customer journey. This is a strategic leadership position for someone who has spent several years operating at Head of Customer Experience level within a KBB (Kitchen, Bedroom & Bathroom) e-commerce business and has successfully transformed customer service into a market-leading customer experience function. You will be responsible for developing and delivering the company's Customer Experience strategy, ensuring every customer interaction reflects our brand values while driving customer loyalty, advocacy and commercial performance. Working closely with the Board and senior leadership team, you will use customer insight, data and operational excellence to create a best-in-class experience across all touchpoints. Key Responsibilities · Develop and execute a company-wide Customer Experience strategy aligned to business objectives. · Present customer performance, insights and strategic recommendations directly to the Board. · Champion a customer-first culture across all departments. · Lead the evolution of customer service into a proactive customer experience function. · Map, analyse and continually improve the end-to-end customer journey. · Own and improve NPS, CSAT, CES and Voice of Customer programmes. · Develop KPIs, SLAs and executive dashboards. · Work cross-functionally with Sales, Marketing, Operations, Logistics and Installation teams. · Lead, coach and develop Customer Experience and Customer Service managers. Essential Experience · Several years' experience as a Head of Customer Experience or equivalent senior leadership role. · Strong background within the KBB industry. · Experience in a fast-paced e-commerce and omnichannel retail environment. · Proven success implementing a customer experience strategy. · Board-level reporting and stakeholder management experience. · Demonstrable improvements in customer satisfaction and operational performance. Technical & Professional Skills · Expert knowledge of NPS, CSAT, CES and Voice of Customer programmes. · Customer journey mapping. · CRM systems and customer analytics. · KPI and dashboard development. · Customer service leadership. · Change management and continuous improvement. Leadership Competencies · Strategic thinking · Commercial acumen · Inspirational leadership · Customer focus · Analytical decision-making · Stakeholder management · Change leadership Key Performance Indicators · NPS improvement · CSAT improvement · Customer Effort Score · First Contact Resolution · Complaint reduction · Customer retention · Service response times · Online review ratings · Employee engagement Qualifications · Degree or equivalent experience. · CX or Customer Service leadership qualifications desirable. · Evidence of ongoing professional development.

Head of Continuous Improvement Gloucester, UK Safran Landing Systems are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise cover the entire life cycle of our products from end-to-end; Design, Engineering & Manufacturing, through to Maintenance, Repair, and Overhaul (MRO). At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary, annual profit share bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Up to 8% employer matched pension scheme and life assurance Health cash plan, cycle and tech purchase schemes Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Your Role: The Head of Continuous Improvement is a critical role within the Safran Landing Systems OEM site where you'll design, lead and drive the Continuous Improvement strategy across the business. You will work across all functions of the site to shape organisational change, improve operational performance, and deliver sustainable business transformation; championing Lean Six Sigma methodologies, QRQC, and operational excellence initiatives to enhance efficiency, effectiveness, and value creation throughout the business. As part of a wider global team your approach will be engaging, inspiring an innovative and agile approach across our workforce. Key responsibilities: Lead site-wide Continuous Improvement & transformation programmes, communicating the strategic vision at all levels Engage, coach and influence the Senior Leadership Team on QRQC and CI best practice to identify & drive key projects to improve efficiency and effectiveness Lead Kaizen events, workshops, business recovery planning activities, and complex problem-solving initiatives Develop and standardise CI frameworks, processes, tools, and benchmarks Build capability across the organisation through Lean Six Sigma coaching and mentoring Monitoring and reporting project performance, milestones, risks, and benefits realisation Creating cross-functional engagement frameworks that drive collaboration and continuous improvement What You'll Bring: Lean Sigma Black Belt certified (essential) Demonstrable experience leading implementation / organisational transformation through a line role, quality, or continuous improvement environment Proven track record of leading and developing multi-function high performing teams at at Senior Management level Experience in managing large, complex projects successfully Desirable: Ideally, experienced in complex engineering and manufacturing environment, including within relevant business sectors; Engineering/Manufacturing/Utilities Here, we craft excellence together. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today! TPBN1_UKTJ

Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: Logistics done differently. Ready for a change? Looking for a role that can elevate your career? We are looking for someone like you. Were currently looking for a Regional QHSE Manager to join on our Team. The role will provide practical, operational QHSE support to multiple sites, contracts and operational teams. The Regional QHSE Manager will assist sites in understanding and meeting legal, company and customer requirements, while promoting consistent application of XPO policies, procedures and management systems. The role requires regular travel across the region and may include national support, overnight stays and attendance at other XPO locations where business needs require. Pay, benefits and more : Were looking to offer a salary up to £51,000 depending upon experience plus a car allowance. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. Youll have access to a variety of high street discounts as well as a cycle to work scheme, a workplace pension and many other perks Key Tasks and Responsibilities Site QHSE Support Provide competent and practical QHSE advice to site, transport and operational management teams. Conduct regular site visits, safety walks and reviews, escalating significant or unresolved risks to the QHSE Business Unit Partner. Keep up to date with new legislation and maintain a working knowledge of all Health and Safety Executive (HSE) legislation. Risk Assessments and Safe Systems of Work Review and support the development of suitable and sufficient risk assessments, method statements and Safe Systems of Work. Ensure controls reflect actual operations and are reviewed following incidents, changes or emerging risks. Legal and Company Compliance Support sites in meeting applicable legal, customer and XPO QHSE requirements. Assist with the implementation of policies, procedures, statutory inspections and appropriate compliance records. Work closely with QHSE BUP and the Company solicitors with respect to claims and litigation. Auditing and Assurance Conduct or support internal audits, compliance inspections and site gap analyses. Assist sites with audit readiness, corrective action plans and verification that agreed improvements have been effectively completed. Incident Management and Investigation Support the reporting and investigation of incidents, near misses, vehicle collisions, environmental events and quality failures. Review investigation quality, root causes and corrective actions, and communicate relevant learning across the Business Unit. Performance Monitoring and Reporting Review QHSE performance data to identify trends, recurring events and areas requiring intervention. Support the preparation of Business Unit reports, scorecards and improvement plans, including accurate use of Evotix. Training, Briefings and Engagement Deliver QHSE training, toolbox talks, workshops and management briefings. Coach managers in their responsibilities and promote colleague participation in hazard reporting, consultation and continuous improvement. Operational and Project Support Provide QHSE input into new contracts, operational changes, site moves, equipment introductions and changes to working methods. Support operational meetings, customer requirements and wider Business Unit projects nationally when required. Environmental and Sustainability Support Assist sites in managing waste, fuel, spills, pollution risks, energy, water and environmental reporting. Support environmental incident response and promote practical improvements in resource efficiency and sustainability performance. Quality Management Support the implementation of quality management processes. Assist sites with corrective actions, document control and continual improvement activities. Dangerous Goods Support Where appropriately qualified, provide guidance on ADR, IMDG and company dangerous goods procedures. What you need to succeed at XPO: Essential NEBOSH National General Certificate in Occupational Health and Safety, or an equivalent recognised qualification. Operational or managerial experience within a logistics, transport, distribution or similar environment. Practical understanding of transport and site-based operational risks. Ability to understand and balance QHSE requirements with the operational and commercial needs of a site. Competent IT skills, including Microsoft Word, Excel and PowerPoint. Excellent written and verbal communication skills. Experience delivering training, toolbox talks, briefings or presentations to colleagues. Ability to review risk assessments, Safe Systems of Work and operational procedures. Strong organisational skills and the ability to manage competing priorities across multiple locations. Confidence to influence, coach and appropriately challenge managers and operational colleagues. Ability to analyse information, identify trends and produce clear reports. Willingness to travel regularly, including possible overnight stays. Full UK driving licence. Desirable Dangerous Goods Safety Adviser qualification. IMDG training or practical experience of maritime dangerous goods requirements. Experience working with ISO 9001, ISO 14001 or ISO 45001 management systems. Experience investigating significant incidents or vehicle collisions. Be Part of Something Big: We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesnt precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please dont hesitate to let us know. TPBN1_UKTJ

Store Manager - Vision Express The following information provides an overview of the skills, qualities, and qualifications needed for this role. Where customer service meets premium eyewear and med-tech innovation. Are you a proven retail leader ready to take ownership of your own store? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance. What You'll Do Lead, coach, and develop a high-performing retail team Drive commercial performance through exceptional customer experience Take full ownership of store results, KPIs, and operational excellence Lead from the front on the shop floor, delivering personalised service Oversee all store operations including rotas, stock, compliance, and standards Build a strong team culture focused on engagement, development, and accountability Partner with support teams to deliver continuous improvement and business success What you'll get £350 towards frames or designer sunglasses, with unlimited spend on lenses 33 days holiday with buy/sell options Family & friends discounts + free eye tests Employee wellbeing support Opportunities to support global vision through the OneSight Foundation Earn More at Vision Express Earn monthly bonuses on top of your salary. Store Managers who deliver strong commercial performance can benefit from a competitive bonus scheme with uncapped earning potential, rewarding both leadership and results. What We're Looking For Strong retail leadership experience in a customer-focused environment Confident leading, motivating, and developing high-performing teams Commercially driven with a track record of delivering results Passionate about customer experience and retail excellence Resilient and adaptable leader, comfortable managing change A natural communicator who can engage, influence, and inspire Optics experience is not required - we'll support you to learn everything you need. Why Vision Express? With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, our people, and your career development. Ready to take the next step in your retail leadership career? xrnqpay Apply now and see your future clearly.

Safran Landing Systems are looking to appoint a Senior CMM Manufacturing Engineer to support the development, validation and continuous improvement of CMM inspection programmes across the business. The successful candidate will be responsible for ensuring robust measurement processes are in place, supporting inspection strategy, programme validation and metrology best practice across manufacturing operations. This is a highly technical role that will work closely with Manufacturing Engineering, Operations and Quality teams to improve inspection capability, measurement consistency and overall product quality. Key Responsibilities Create and develop CMM inspection programmes in line with company procedures. Review, validate and approve new and existing CMM programmes. Design and implement fixture solutions to support repeatable inspection processes. Manage programme validation activities across multiple components. Conduct Gauge R&R and MSA studies and analyse results. Support APQP and PPAP inspection deliverables. Provide technical expertise on inspection methods and measurement strategies. Support root cause investigations relating to CMM and inspection issues. Mentor and coach CMM and Inspection personnel. Review and update local inspection procedures and standards. Drive continuous improvement initiatives within metrology and inspection functions. Essential Skills & Experience Strong CMM programming and programme verification background. Experience using Modus software. Proven experience conducting Gauge R&R and MSA studies. Strong understanding of GD&T and engineering drawings. Experience within a regulated manufacturing environment. Strong problem-solving and root cause analysis capability. Ability to work independently and take ownership of projects. Desirable Skills & Experience Experience with Camio software. Aerospace industry experience. APQP and PPAP knowledge. Experience mentoring or supporting junior engineers and inspectors. Metrology or quality-related certifications. Qualifications HNC/HND or Degree in Mechanical Engineering, Manufacturing Engineering, Metrology or similar discipline. Equivalent industry experience will also be considered. What Success Looks Like Robust and standardised CMM programmes across the facility. Improved measurement accuracy and repeatability. Successful completion of Gauge R&R/MSA activities. Enhanced inspection capability and process consistency. Strong collaboration between Manufacturing Engineering, Operations and Inspection teams. Candidate Profile The ideal candidate will be a hands-on CMM specialist with strong programming and validation experience who enjoys improving processes and driving best practice. They will be confident interpreting complex engineering drawings, leading metrology improvement activities and acting as the technical focal point for CMM-related matters across the site. TPBN1_UKTJ

Continuous Improvement Lead Gloucester At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Safran Landing Systems are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise cover the entire life cycle of our products from end-to-end; OEM Design, Engineering & Manufacturing, through to Maintenance, Repair, and Overhaul (MRO) Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: We have an early finish on a Friday 25 days of holiday, plus UK Bank Holidays, and we offer options to buy or sell days Annual bonus and share scheme options Pension scheme, with up to 8% matched contributions, and life assurance at 4x your salary Onsite parking, including EV chargers A subsidised restaurant, bicycle storage, and shower facilities We offer a wide range of flexible benefits and working options (role dependant), enhanced maternity and family friendly benefits, because we know everyone's needs are different Your role: As Continuous Improvement Lead you'll drive and support strategic business improvement projects, performing as a referent for key CI processes and acting as a CI focal for senior managers within the business. You'll be responsible for energising and improving the organisation using Lean Sigma tools to positively impact on Cost, Quality, Delivery Performance, Cash and Customer Satisfaction. You'll work cross-functionally at all levels to ensure continuous improvement efforts are driven throughout the organisation and to promote the sharing of best practices. Key responsibilities: Facilitate creation of business functions strategic deployment plans Lead & support definition of business functions' improvement plans & associated CI support (resources & interventions) Lead & support single or cross-functional business improvement projects across the organisation Lead & support improvement related events including One Safran, Kaizen, problem solving workshops and Business Process Re-engineering Act as a CI Business Focal for one or more areas across the organisation Coach Green Belts, operational teams and individuals to develop technical Lean Sigma and change management competencies What you'll bring: Minimum Black Belt Certified Experience in leadership of continuous improvement and change projects Excellent stakeholder management including experience of working with teams including senior management Proven experience of applying Lean and Six-Sigma methodologies and toolsets Proven experience in operational roles in an aerospace or industrial environment (e.g. Production, Supply Chain, Engineering, Quality) Expertise in Lean and Six-Sigma methodologies and toolsets We know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert. We encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the hiring process that may better facilitate your participation. TPBN1_UKTJ

11915– 40-hour Accuracy Checker - Permanent contract We are recruiting a 40-hour Accuracy Checker to work at our 479-branch located 1A Belgrave Crescent, Scarborough, YO11 1UB. The proposed shift pattern is: Monday 09:00-18:00 (1-hour unpaid lunch break) Tuesday 09:00-18:00 (1-hour unpaid lunch break) Wednesday 09:00- 18:00 (1-hour unpaid lunch break) Thursday 09:00-18:00 (1-hour unpaid lunch break) Friday 09:00-18:00 (1-hour unpaid lunch break) As a Qualified Accuracy Checker, you will enhance the pharmaceutical care of the patient by providing essential safety checking functions on dispensed items. You will need to carry out final checks of listed dispensed medicines and products that are clinically approved by a pharmacist. Youll have a solid understanding of how to interpret patient details, legal requirements and information governance, and work in line with standard operating procedures (SOPs). Youll also have the skills to provide feedback to others and identify opportunities to minimise errors, contributing to a patient safety culture in the workplace. You will also be responsible for ensuring that our high standards of customer care and services are maintained throughout the branch. You must be confident in building customer relationships, establishing their needs, providing friendly advice and excellent product knowledge and services. You must also have the drive and enthusiasm to want to coach others in your branch to do the same. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. You must have a passion for Pharmacy, in order to drive the business forward and have great people skills, as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service. Proof of your completion of the Accuracy Checking Course (ACT Qualification) is essential. You will be required to renew your certificate every two years to demonstrate that you are able to carry out final accuracy checks of dispensed medicines under supervision of a Responsible Pharmacist. Rewards Here at Cohens, we are proud to offer each of our team members with great rewards and benefits. If successful, additional benefits for you could include: Discretionary bonus scheme EAP Provided by BUPA 4 weeks paid holiday, plus statutory holidays, which increase with service. (pro-rata for part-time employees) Pension contributions Staff discount Regulatory training where required Free uniform If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply. Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.

HR Advisor Location: York Salary: £35,000 - £37,000 The Opportunity An exciting opportunity has arisen for a proactive HR Advisor to join the People Team of a successful and growing multi-site retail business. This varied, hands-on role offers exposure across the organisation, providing the opportunity to partner with managers, support employee relations matters and help deliver an exceptional colleague experience. Working within a fast-paced and collaborative HR function, youll build strong relationships, provide practical and commercially focused HR advice, and play a key role in driving people initiatives and best practice across the business. Key Responsibilities: • Manage employee relations cases, including disciplinary, grievance, absence, capability, performance and probation matters., • Provide practical HR advice and support to managers and colleagues., • Coach managers to build confidence and capability in handling people issues., • Support absence management processes and long-term absence cases., • Maintain accurate HR records, systems and employee documentation., • Coordinate HR administration and employee lifecycle activities., • Support the development and implementation of HR policies and best practice., • Assist with management training, employee engagement initiatives and HR projects., • Produce HR reports and analyse people data to identify trends and improvements., • Drive process improvements through digital tools, automation and AI solutions. About You: • Previous experience in an HR Advisor or generalist HR role., • Good knowledge of UK employment law and HR best practice., • Excellent communication, coaching and relationship-building skills., • Organised, proactive team player., • CIPD Level 3 or 5 qualified (or equivalent experience). Whats on Offer? • Annual discretionary bonus, • Company pension scheme, • Generous employee discount scheme, • Free onsite parking, • Enhanced holiday entitlement with length of service, • Great progression opportunities Why Apply? This is an excellent opportunity to join a highly regarded employer with a strong people-focused culture, where youll have the chance to make a genuine impact, develop your HR career and work alongside a supportive and experienced HR team. JBRP1_UKTJ

We are working with a well-established manufacturing business located in Middlesbrough who are seeking an experienced and proactive Sales Office Manager to lead their internal sales function and support the delivery of accurate, timely and commercially competitive quotations. This is an excellent opportunity to join a business with ambitious growth plans, where you'll play a key role in driving sales performance, supporting team development, and ensuring efficient sales office operations. Responsibilities: Lead and support the Key Account Executive and Internal Sales teams Assist the Sales Manager with the day-to-day management of sales activities, workloads and team priorities Oversee the preparation of quotations in line with commercial procedures, ensuring accuracy before final approval Maintain and improve sales office policies, procedures and best practices Drive enquiry progression, quotation conversion and pipeline management through regular performance reviews Act as a key liaison between sales, estimating, design, production, projects and senior management Maintain accurate enquiry, quotation and order information within ERP/SAP systems Monitor sales KPIs including quotation turnaround times, conversion rates, pipeline movement and forecast accuracy Coach and support team members, promoting excellent customer service, commercial awareness and process compliance Escalate issues promptly and work collaboratively to resolve challenges affecting customer commitments or delivery Review sales incentive applications to ensure eligibility prior to payment Key Skills & Experience: Previous experience managing or supervising an internal sales or sales office team Strong organisational, planning and prioritisation skills Excellent communication and interpersonal abilities Ability to work independently and collaboratively across multiple departments Experience working with ERP/SAP systems or similar business software Commercial awareness with the ability to make sound decisions A proactive, positive attitude with a commitment to continuous improvement and professional development Benefits: Salary negotiable 25 days annual leave plus 8 bank holidays Company pension scheme with enhanced employer contributions after one year's service Free on-site parking Monday to Thursday: 9:00am 5:00pm Friday: 8:00am 2:00pm TPBN1_UKTJ

Wolviston Management Services are recruiting on behalf of Tioxide Materials Ltd for 2 Instrument & Electrical (I&E) Leads to join their Engineering team at their manufacturing facility in Greatham, Hartlepool, please see details below; Job Purpose: The I&E Lead is responsible for leading and developing the site Instrument and Electrical maintenance team while ensuring the safe, compliant and reliable operation of plant assets. The role combines maintenance planning and frontline technical execution, with approximately 60% of time focused on planning, coordination and work preparation activities and 40% dedicated to hands-on inspection, testing, maintenance, fault finding, commissioning and reliability improvement activities. The position plays a key role in improving asset performance, reducing plant downtime, supporting statutory compliance and delivering safe and effective maintenance execution. Roles and Responsibilities: ◆ Team Leadership & Supervision: Lead, coach and develop a team of I&E Technicians, ensuring maintenance activities are completed safely, efficiently and in accordance with site standards and priorities. ◆ Maintenance Planning & Work Management: Develop detailed, executable maintenance plans and SAP work orders, defining scope, labour, materials, specialist services, isolations, test equipment and contractor requirements to ensure high-quality work preparation and efficient execution. ◆ Maintenance Execution: Undertake and support planned and emergent electrical, instrumentation and control maintenance activities, including fault diagnosis, testing, calibration, commissioning and troubleshooting of plant equipment and control systems. ◆ Shutdown & Outage Support: Lead planning and delivery of I&E activities during shutdowns and major outages, ensuring resources, materials and contractor requirements are effectively coordinated. ◆ Reliability & Continuous Improvement: Drive reliability improvements through defect elimination, root cause investigations, maintenance strategy reviews and identification of opportunities to reduce reactive maintenance and improve asset performance. ◆ Safety, Compliance & Standards: Ensure all work complies with site EHSQ requirements, permit-to-work procedures, electrical safety standards, hazardous area requirements, statutory inspections and COMAH obligations. ◆ Stakeholder & Contractor Coordination: Coordinate activities with Operations, Engineering, Stores, Contractors and Vendors to ensure maintenance work is safely planned, resourced and delivered with minimal disruption to production. Experience and Qualifications: Essential HNC/HND, NVQ Level 3 or equivalent qualification in Electrical, Instrumentation, Control Engineering or a related discipline. Significant experience in electrical and instrumentation maintenance within a chemical, process, manufacturing or heavy industrial environment. Experience leading technicians or holding supervisory responsibility within a maintenance environment. Strong working knowledge of electrical, instrumentation and control systems. Experience using SAP PM or equivalent maintenance management systems. Strong fault-finding, testing and commissioning capability. Knowledge of safe systems of work, permit-to-work and statutory compliance requirements. Desirable COMAH site experience. Experience with DeltaV, MOD300 or equivalent control systems. Reliability-Centred Maintenance (RCM) knowledge. CompEx, HV/LV Authorisation or related specialist qualifications. Shutdown and turnaround planning experience. Benefits We offer a Workplace Pension Scheme via Legal & General, there is a 4% minimum employee contribution, the company will match your own contributions up to a maximum of 8%. We also allow employee Additional Voluntary Contributions to help you save for the future. Private Medical Insurance (optional), Life Assurance and Income Protection are all included as contractual benefits with us, providing desired security where it matters most. About the Organisation Tioxide manufactures premium-performance titanium dioxide (TiO2) pigments, marketed under the TIOXIDE® and DELTIO® brands, and supplied to customers worldwide across a range of essential applications. Headquartered in Stockton-on-Tees in the UK, Tioxide combines more than 50 years of manufacturing heritage with advanced technical expertise, strong customer partnerships, and a commitment to continuous innovation. As a wholly owned subsidiary of LB Group, the world's leading TiO2 pigment and titanium sponge manufacturer, Tioxide is entering an exciting new chapter. As the business continues to evolve, we are welcoming new talent to help build on our strong heritage and contribute to our future success. At Tioxide, you'll have the chance to make a real impact in a business where people work together, take ownership, deliver on their commitments and continually look for better ways of doing things. Whether you're starting your career or bringing years of experience, you'll be joining a business with a proud history, a supportive team and a clear vision for the future

We are recruiting on behalf of our client, an established organisation operating within the waste processing and alternative fuel sector, for an experienced Operations Manager to take responsibility for the safe, compliant and efficient operation of their facility. This is a key senior leadership position requiring a strong operational leader who can balance production performance, environmental compliance, health & safety and people management within a busy industrial environment. Working closely with the Engineering & Maintenance team, you will lead site operations and use operational data, OEE and KPIs to maximise plant performance, throughput and efficiency while maintaining a strong safety-first culture. The Role As Operations Manager, you will take ownership of day-to-day site operations across waste reception, processing, treatment and alternative fuel manufacturing. You will be responsible for ensuring production targets are achieved safely and efficiently while driving improvements across OEE, plant utilisation, productivity, throughput and product quality. You will oversee production planning, labour and resource allocation, stock levels and operational budgets, ensuring material flows and waste acceptance procedures are effectively managed. A key focus will be identifying opportunities to reduce downtime, control operating costs and continually improve overall site performance. Compliance will form a significant part of the role. You will ensure the facility operates in accordance with Environmental Permit conditions, waste legislation and Duty of Care requirements, while maintaining WAMITAB compliance and supporting ISO 45001, ISO 14001 and ISO 9001 management systems. You will also lead audits, inspections, incident investigations and corrective actions, ensuring robust operational controls are maintained. Working collaboratively with Engineering & Maintenance, you will support maintenance planning, shutdowns, equipment upgrades, CAPEX projects and commissioning activities to maximise plant reliability and availability. As a senior leader on site, you will coach and develop operational teams, promoting a culture of accountability, teamwork, safety and continuous improvement. You will also build effective relationships across the wider business and with customers, suppliers, contractors and regulatory bodies. About You We are looking for an experienced operational leader with a strong background in waste processing, recycling, alternative fuels, resource recovery or a similar industrial environment. Essential requirements include: • WAMITAB Level 4 Managing Transfer & Treatment Operations – Non-Hazardous Waste, • IOSH Managing Safely, • Significant operational leadership and people management experience within a relevant industrial environment, • Strong knowledge of Environmental Permit compliance and waste management legislation, • Experience working with ISO 45001, ISO 14001 and ISO 9001, • Demonstrable experience using OEE, KPIs and operational data to improve performance, • Proven experience delivering production targets while maintaining high safety and quality standards, • Experience managing operational budgets, labour resources and costs Experience within RDF/SRF or alternative fuel manufacturing would be particularly advantageous, alongside experience operating within a 24/7 manufacturing environment. A NEBOSH General Certificate, WAMITAB Continuing Competence Certification or Lean/Continuous Improvement qualification would also be beneficial. The Opportunity This is an excellent opportunity for an experienced Operations Manager to take ownership of a complex industrial operation and have a genuine impact on its ongoing performance and development. Our client is looking for someone who can combine strong operational leadership with a commercial and data-driven mindset – someone who understands that safety and compliance come first while continually looking for ways to improve plant performance, develop people and strengthen operational standards. If you have the required WAMITAB qualification and experience leading operations within the waste, recycling, alternative fuels or wider industrial sector, we would be keen to hear from you. Apply today for further information and a confidential discussion

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