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The Retail Key Account Director is responsible for the strategic leadership, operational excellence, and commercial performance of all cleaning services delivered across a national portfolio of retail stores. \n \n The role ensures safe, secure, welcoming, and compliant environments for customers, and colleagues while driving continuous improvement, contract performance, and value creation. \n \n Key Responsibilities \n \n Strategic Leadership \n\n • Define and deliver a national strategy for cleaning services aligned with client objectives.\n, • Act as the senior subject-matter expert for health & safety, customer safety, and cleaning excellence within retail environments.\n, • Lead nationwide initiatives covering innovation, technology adoption, sustainability, and service transformation.\n, • Represent the organisation at senior level meetings, client forums, and industry bodies.\n\n \n Operational Excellence \n\n • Oversee cleaning operations across multiple retails locations\n, • Ensure consistent high service standards, customer experience, and brand alignment across all sites.\n, • Establish and monitor KPIs, SLAs, and performance frameworks, driving accountability at regional and local levels.\n, • Manage critical incidents, high-risk events, and business continuity planning.\n, • Preparation and delivery of monthly and quarterly client review presentations.\n\n \n Compliance & Risk Management \n\n • Ensure full compliance with UK legislation and industry standards, including:\n, • Health & Safety at Work Act\n, • COSHH and cleaning compliance\n, • Equality, Safeguarding, and Data Protection requirements\n, • Lead risk assessments, audits, and governance reviews across the national estate.\n, • Act as the escalation point for serious incidents, reputational risk, and client concerns.\n\n \n Commercial & Financial Management \n\n • Hold full P&L responsibility for multi million pound contract.\n, • Manage budgets, cost control, margin delivery, and value engineering.\n, • Lead contract negotiations, mobilisations, retentions, and renewals.\n, • Identify growth opportunities, added-value services, and innovation pathways.\n\n \n Client & Stakeholder Engagement \n\n • Develop senior relationships with:\n, • Key Customer Stakeholders\n, • Exec Board Members\n, • Retail directors Store Teams\n, • Serve as the primary national escalation point for key clients.\n, • Support bids, tenders, and proposals relating to shopping centre security and cleaning.\n\n \n People Leadership \n\n • Lead, mentor, and develop a high-performing soft services team at each centre.\n, • Drive engagement, diversity, wellbeing, and talent development across large frontline workforces.\n, • Ensure robust succession planning and capability building.\n, • Champion a culture of professionalism, accountability, and customer focus.\n\n \n Person Specification \n \n\n • Proven senior leadership experience in multi-site FM operations, ideally within:\n, • Retail estates\n, • Strong understanding of cleaning industry, standards, and best practice.\n, • Demonstrable experience managing large-scale P&L and complex contracts.\n, • Ability to operate credibly at client, and executive level.\n, • Excellent people leadership skills across geographically dispersed teams.\n, • Commercially astute, data-driven, and outcome focused.\n, • Willingness to travel extensively across the UK.\n\n

We're currently recruiting a passionate Cook to bring the flavour to CH&CO on a part time basis, contracted to 24 hours per week. As a Cook, you will support our talented culinary teams in preparing and serving the delicious food we're known for! You'll help to keep our clients and customers smiling with dining experiences that align with popular tastes and dietary requirements, and in return, you'll have the opportunity to progress your culinary career in a market-leading food service company. Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities: Great operational training and development Life assurance scheme Personal Development and Training opportunities - We are passionate about our growing team A great wellbeing strategy - including access to our Employee Assistance Programme Regular social events and communication with our leaders A holiday purchase scheme Access to some great high street discount vouchers Here's an idea of what your shift pattern will be: Mon: Tues: Weds: Thurs: Full-time (Nights) Fri: Full-time (Nights) Sat: Full-time (Nights) Sun: Full-time (Nights) Your key responsibilities will include: Preparing high-quality food that brightens our customers day Working in a team to prepare and serve delicious meals Seeking opportunities to improve our menus and food services Maintaining a positive brand image through exemplary customer service Recording and reducing food waste levels Supporting with all kitchen organisation, stocking, and cleaning responsibilities Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations. Our ideal Cook will: Be passionate about world-class food and customer service Have experience in a similar role Be a strong team player with excellent communication skills Have a good understanding of Food Handling & Hygiene standards Have a flexible approach to working Job Reference: com/2007/43922001/52821233/BU #Gather and Gather CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

EZRA is hiring a VP of Marketing for EMEA to lead growth strategy, campaigns, events, and demand generation across all Ezra product lines. You will manage a team, align brand messaging, and collaborate with the SVP to shape Ezra’s public profile and marketing capabilities globally.

Head of Brand EMEA to lead brand strategy and execution across the region. You will embed CBRE’s brand across markets, equipping teams with governance, tools and playbooks to deliver consistent brand and go-to-market outcomes. The role requires strong people leadership, direct oversight of the EME

Veriforce is seeking a seasoned Vice President, Global Brand & Marketing Strategy to define and orchestrate the company’s global brand, marketing, and digital strategy—scaling across regions while enabling strong local execution and demand generation. This leadership role requires building frame

Portfolio Manager for VWR Brand Equipment & Instruments EU to drive the private-label portfolio across Europe.

Proton Technologies seeks a VP of Design to own and lead the design function across Product and Brand/Marketing. You will shape strategy, drive design excellence, and scale a multi-disciplinary design organization that differentiates Proton globally.

St Leonard’s Hospice is seeking a Head of Communications to lead the Communications team and shape the charity’s brand and audience engagement. You will drive the strategy across clinical services and income generation, engaging referral partners, patients and the public.

Allscreens Nationwide Ltd, an independently owned, multi-brand commerce group operating across B2B wholesale and D2C retail, invites a Head of Ecommerce to own the end-to-end trading strategy for both brands. You will own ecommerce strategy and trading performance, lead CRO initiatives, collaborate

The successful candidate will oversee product strategy and marketing initiatives across multiple brands in the electrical wholesale and retail sectors. With over 10 years of experience, the ideal leader will collaborate with cross-functional teams to drive growth and enhance brand equity while navig

A leading coffee company in the UK is seeking a motivated Social Strategy Manager to join their brand team. Ideal candidates will have experience in social media strategy and understanding of analytics.

Paysafe seeks a Marketing Technology Director to lead the strategy, governance, and evolution of its global MarTech ecosystem. You will own the end-to-end stack, drive data enablement, and champion AI-driven capabilities powering brand, consumer, and merchant growth.

The Brand Marketing Director manages the Brand and Creative teams, including Brand Marketing team, Influencer & Events team, Organic Social & Content team, and Creative team, which includes Production, Art Direction, and Graphic Design. Work cross‑functionally with product and commercial teams to

LRN, a fast-growing SaaS company, is seeking a Global Marketing Director for EMEA based in London.You will lead strategic marketing programs to generate pipeline, drive new logo acquisition, and grow existing clients across Europe, the Middle East, and the Nordics.The role requires building a best-i

You will own global field marketing and partner marketing strategy, collaborating with Sales, Partnerships, Product Marketing and Creative Studio to drive measurable outcomes through data-driven programmes and executive engagement formats.

The Brand Marketing Director will join the senior leadership team on a 12-month FTC, overseeing Brand and Creative, Influencer & Events, Organic Social & Content, and Production. TALA is an activewear brand built to actively solve problems without creating new ones for people, the planet, or anyone

You will lead a distributed team of regional field marketers and partner marketers across EMEA, APJ (dotted line) and North America, unifying them under a single commercial strategy that is directly accountable to pipeline creation, deal acceleration, adoption and expansion revenue. Define and manag

This executive will shape global brand strategy while driving commercial performance and customer engagement across international markets. The role reports to the CEO and collaborates with senior leadership across Creative, Product, Commercial, Retail, Wholesale and E-commerce to strengthen the bran

You will lead a distributed team of regional field marketers and partner marketers across EMEA, APJ (dotted line) and North America, unifying them under a single commercial strategy that is directly accountable to pipeline creation, deal acceleration, adoption and expansion revenue. Define and manag

Equinix is seeking a Senior Director of Financial Planning & Analysis (DIO Finance) to lead global FP&A activities, partner with the CDIO and DIO leadership, and deliver actionable financial insights that enable technology strategy execution.

Rowe Price is seeking a Product Marketing Director, Global / International Equity Lead to shape marketing strategy, messaging, and go‑to‑market for Global / International Equity capabilities.

Appfire, a global SaaS software company, is seeking a Senior Director of Product Marketing to shape and scale our enterprise PMM strategy across markets.

Engine by Starling, the cloud-native banking platform, seeks an experienced Marketing and Partnerships Director to lead global marketing strategy across brand, digital, communications and demand generation. You will oversee a central team and collaborate with commercial and sales leadership to accel

We've rebranded and we're building for category leadership.

Experience delivering strategic engagements such as commercial strategy, due diligence, market entry, growth strategy, pricing & access, or other analytically rigorous, data-driven projects. Leading Strategy Consulting Brand | London / Selected European Locations. Market entry and launch strategy.

Reporting into the executive team, you will own the global marketing strategy across brand, digital, communications and demand-driving activity. Own Engine’s brand strategy, ensuring a strong, differentiated position in the core banking SaaS market. Work closely with Product, Sales, Commercial and

Keyrock is seeking a Head of Marketing to take full ownership of our marketing strategy, rebrand the company and reposition us as the market evolves from crypto-native to institutional, merging with traditional finance. This transformation mandate involves working closely with the CCO, operating wit

You'll have full ownership of growth strategy, a meaningful budget, and the chance to build the team and infrastructure to match the ambition. Lead the growth marketing strategy for category awareness and stigma reduction – partnering with PR and clinical teams to translate cultural relevance into

We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. Own the direct mail strategy end-to-end and set ambitious, LTV-anchored targets for vol

A leading marketing recruitment agency in the UK is seeking a Head of Brand for a premium water softener brand. The successful candidate will lead brand strategy, manage a high-performing marketing team, and drive integrated campaigns across various channels. This role requires robust experience in

We're building an org where AI workflows absorb execution volume so that humans can do what humans do best: strategy, judgment, relationships, and ideas that move markets. Content strategy and editorial direction. You'll be a senior voice in marketing leadership conversations, shaping strategy, chal

Own the brand voice across all touchpoints, packaging, communications, social, product copy, and support. Set strategic direction for campaigns, product launches, and brand moments, working with the Content Lead on creative direction, production and execution. Serve as the primary voice of the custo

You will drive go-to-market planning, calendars, and campaigns that connect the brand with guests across markets. You will lead a high-performing Franchise Marketing team, manage budgets, and ensure on-brand execution that delivers measurable business results.

Are you ready to make an impact in the dynamic world of electronic trading? As an Ecommerce FICC Sales professional, you will actively sell and market the JPMorgan e-FICC suite of execution tools to corporate clients across EMEA.As a Vice President or Executive Director in the team, you will be resp

Own the global MarTech strategy aligned to brand, consumer, and merchant objectives. Proven leadership in MarTech strategy, consolidation, and data enablement. Paysafe is seeking a Marketing Technology Director (MarTech) to lead the strategy, governance, and evolution of our global marketing technol

The Senior Director of Product Marketing is responsible for defining and scaling the company's Product Marketing strategy, operating model, and enterprise go-to-market (GTM) framework. Lead Appfire's enterprise Product Marketing strategy.

This is a pivotal role, where you’ll shape client strategy, inspire your team, and deliver a best-in‑class experience for some of the most exciting brands in property and placemaking.

A Growth Invention company in London is seeking a Director of Partner Marketing to drive co-marketing strategies and partner events across EMEA.The ideal candidate will have 7-10 years in partner marketing, with a focus on strategic development and cross-functional collaboration.Responsibilities inc

An entrepreneurial, luxury beauty brand is looking for a Head of Digital to own its global growth strategy and drive real commercial impact across every digital channel. Shape influencer marketing strategy across the UK, US and international markets, turning creator partnerships into measurable sale

You’ll collaborate with the GM of Playbook, product, analytics, design, and engineers to set strategy, execute campaigns, optimize spend, test ideas, and go-to-market for new features.

We help some of the world's most recognized brands reduce organizational risk - enabling them to focus on what they do best. Understand our target audience and personas across markets, cultures, and languages and incorporate our marketing content and offers strategy into tailored demand generation c

Develop and own the UK & Ireland marketing strategy aligned with wider commercial and business objectives; communicate strategy clearly to internal and external stakeholders. Lead the evolution of the Lagardère Travel Retail brand across the UK & Ireland portfolio; define brand positioning and ensu

This leadership role requires shaping regional GTM strategy and hands-on coaching to improve campaign performance.

Responsible for leading the marketing strategy and execution for the iGaming company Chase the Scatter.

Reporting to the CMO, the Head of Performance Marketing owns our global paid acquisition strategy across every corridor we run, from UK-to-Nigeria to Canada-to-India, and is accountable for translating media spend into transacting, retained users. Own the global paid acquisition strategy, making the

We’re entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace. Own the direct mail strategy end-to-end and set ambitious, LTV-anchored targets for vol

Four Seasons London at Park Lane and Four Seasons Hampshire seek a Senior Director of Public Relations & Marketing to lead integrated communications, brand positioning, and demand generation across two luxury destinations. You will guide strategy, oversee media relations, and drive commercial perfor

As a member of the Leadership Committee, you will define and execute the hotel's commercial strategy, positioning Great Scotland Yard among London's leading luxury hotels while driving profitable revenue growth across rooms, suites, meetings and events, dining experiences and partnerships. With sign