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  • Sales & Reservations Executive
    Sales & Reservations Executive
    24 hours ago
    £28000 yearly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We are hiring a Sales and Reservations Executive to manage the reservations for Incipio Group. As a Sales and Reservation Executive, you'll be responsible for supporting the smooth and efficient running of the reservations and sales function of the business. You will be responsible for responding to reservation enquiries via telephone and email, communicating with the venue regarding bookings, cancellations and special requests, and providing exceptional service to all guests you come into contact with. **What you'll be doing: ++ Enquiries++ Efficiently respond to reservation enquiries via telephone and email Ensure all group telephone calls are managed politely and efficiently, ascertaining, and accurately meeting the caller's needs. Manage booking cancellations and reconfirmations. Working and co-operating with colleagues to always enhance the guest experience. Follow the correct procedure for confirming bookings, including deposits, card details, pre orders of food and drink, issuing terms and conditions. Provide accurate information regarding venue product offering (menus, packages, terms, and conditions) so as best to inform the guest and guide them to a suitable package, upselling at all points. Understands that the guest experience begins at enquiry and ensures all guests are dealt with in line with service standards of Incipio Group's policies and procedures. Have key knowledge of the products available, events being advertised and how to accommodate dietary requirements. ++Proactive Sales++ Support the Sales & Reservations Manager and wider team with proactive sales initiatives. Calling potential guests through warm leads from our website. Always going the extra mile and ensuring we always use our insight to produce more sales. Take and process orders in an accurate manner. Managing call backs and potential sales. Identifying and communicating all sales leads of large bookings to the Group Sales & Reservations Manager. Be motivated and proven to maximise selling opportunities by adding guest value at every opportunity, promoting the venue facilities. Conduct local business outreach programs, proactively contacting local businesses to invite into the venues. Maximise and grow the pre-booked sales of the venue through pro-active methods and the conversion of incoming enquiries. Co-operate with other departments to create an exceptional guest experience and build strong, comprehensive sales programs. To develop relationships with local clients, guests and direct to ensure a strong base of new and regular repeat business. Ensure that cross-selling is implemented to maximise sales opportunities for the group. Achieve your inbound and outbound sales targets ++Communication++ Resolve guest issues quickly and decisively. Collaborate with General Managers and on-site management teams including Head Chefs to ensure that you have a full understanding of venue requirements. ++What'll make you a great fit:++ Previous experience working with restaurant booking platforms such as Design My Night & Open Table Experience working in hospitality, with large pre orders and private dinings Outstanding attention to detail Excellent leadership skills, and the ability to motivate others Strong financial awareness and commercial acumen Strong communication skills Great enthusiasm with a can-do attitude BENEFITS + BEST BITS Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service

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  • Barista / Shop Supervisor
    Barista / Shop Supervisor
    15 days ago
    £25000–£32000 yearly
    Full-time
    Fenchurch, City of London

    Why this job exists Italy gave the world its most loved cuisine and has never built a global fast food brand out of it. Every other big category has a winner. The Italian seat is empty. We are going after it. al volo is one shop in the City of London, cooking the full Italian table from scratch every morning: a hot main, two sides, focaccia to finish. That is the Nonna's Box. We are 4.9 stars on Google and 4.9 on Deliveroo, and we have never spent a penny on advertising to get there. The food did that. We need someone to run the shop properly, so we can get on with building the rest of it. The honest version We are small. Two founders, one site, a kitchen and a counter. Ale runs the food. Elena runs the brand and the commercial side. There is no head office, no HR department, and nobody else to hand a problem to. This seat has just come free. Rather than look for someone to fill the same shoes, we sat down and worked out what the business actually needs. This is that job, and it is a bigger one. Some days here are messy. Things change. You will get real responsibility far faster than you would anywhere else, and nobody is going to hold your hand through it. That is the deal. We think it is a good one. What you will own The opening. You are first in. You unlock, you set up, you get the machines on and the counter ready before the first customer walks in at 7. The kitchen team join you around 8. The morning is yours. Breakfast. We are launching a proper Italian breakfast in September: pick your base, pick your toppings, low prep, fast. You will set it up, run it, watch what sells and tell us what to change. It is a brand new revenue line and you are the one building it. The coffee. You are on the machine through the morning. Italian espresso standards, at speed, with a smile for the regulars. The lunch rush. From 11:30 you lead the floor: counter flow, queue moving, display full and looking right, Deliveroo out on time, everyone in the right place. The shop. Rotas, stock, standards, compliance. Temperature logs, cleaning records, allergens, food safety. Not glamorous. Completely non-negotiable. Yours. Real budgets. Coffee and bar, packaging, waste, and in time your own front-of-house hours. We will teach you how all of it works. Then we will expect you to have opinions about it. The shop when we are not in it. Decisions get made. Problems get solved. Nothing sits waiting for a founder to come back. Your first 90 days Month one. Learn the shop properly: behind the counter, on the machine, on the floor. Get to know the team and the regulars. Set the baselines on the numbers you are about to own. Month two. Launch breakfast with us. Take the bar, packaging and consumables budgets. Month three. Take the front-of-house rota and the labour budget. Tell us the three things you want to change, and start changing them. Who we are looking for You have run a site, a floor or a shift somewhere busy, and you were good at it. You know your way around an espresso machine, properly. You are organised in a way other people can see. But mostly: you are the person who spots the thing that is wrong and fixes it before anyone asks. Who has ideas and says them out loud. Who wants to build something rather than just work somewhere. This job is not for you if: You want a job that stops the second the clock says so You need a manual, a policy and a manager to check it "That is not my job" is a sentence you have used recently You would rather be comfortable than be part of something It is for you if you want to look at something in three years and know you helped build it. You will need: Experience leading a team in hospitality, retail or food service Real barista skills. We are serious about coffee. Food safety knowledge and the discipline to keep records properly The right to work in the UK To be comfortable with numbers, rotas and a spreadsheet What you get £30,000 a year, salaried, plus a discretionary bonus Monday to Friday. We are closed at weekends. That said, we are a young business, and now and then something will need doing that does not fit neatly inside a week. We are looking for someone who is there when it counts. 28 days holiday including bank holidays Lunch on us every day, and all the coffee you can drink Level 3 Food Safety and First Aid, funded by us if you do not already have them Room to grow as we do. The ambition is a second site, and then more after that. We would far rather grow the people already here than hire over them. Run this shop well and you will be in the room for whatever comes next, whether that turns out to be the next site or the office side of the business. Thanks Alessandro & Elena Founders, al volo

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  • Resident Liaison Officer
    Resident Liaison Officer
    1 month ago
    Full-time
    Woodford, Woodford Green

    Job Advertisement – Resident Liaison Administrator Company: DCK Construction Location: London Borough Of Camden Job Type: Full-Time Salary: £162.50 gross per day About DCK Construction DCK Construction is a growing construction company committed to delivering high-quality projects while maintaining excellent communication and customer service for our residents and clients. We are looking for an organised, professional, and customer-focused Resident Liaison Administrator to join our team. Role Overview The successful candidate will provide administrative support while acting as the first point of contact for residents. This role requires excellent organisational skills, confidence communicating with the public, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities • Create, maintain, and update Excel spreadsheets and project trackers accurately., • Contact residents by telephone to arrange appointments for planned construction works and property surveys., • Liaise with residents professionally, answering queries and providing updates on scheduled works., • Prepare, print, and post letters and other correspondence to residents., • Maintain accurate records of appointments, communications, and project progress., • Support the Resident Liaison team with general administrative duties., • Ensure all resident information is handled confidentially and in accordance with company procedures., • Work closely with site teams and project managers to ensure appointments and communications are coordinated efficiently. Essential Requirements • Previous experience in an administrative or Resident Liaison Officer (RLO) support role is desirable., • Excellent working knowledge of Microsoft Excel, including creating and updating spreadsheets and trackers., • Strong organisational skills with excellent attention to detail., • Confident telephone manner with experience booking appointments and communicating with customers., • Excellent written and spoken English., • Ability to prioritise workload and work independently., • Professional, friendly, and customer-focused approach., • Full UK driving licence is essential. Desirable • Experience within the construction, social housing, or property maintenance sector., • Knowledge of Microsoft Office applications, including Word and Outlook., • Experience working with residents and coordinating appointments. What We Offer • £162.50 gross per day., • Opportunity to work with a growing and supportive construction company., • Ongoing training and career development., • Friendly and professional working environment. If you are highly organised, enjoy working with people, and have the skills to provide excellent administrative support and resident liaison services, we’d love to hear from you. Apply today and become part of the DCK Construction team.

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  • Graphic and multimedia designers
    Graphic and multimedia designers
    1 month ago
    £27000–£35000 yearly
    Full-time
    London

    Key Responsibilities • Develop creative concepts and visual designs based on project requirements., • Create graphics, illustrations, logos, icons, brochures, posters, and marketing materials., • Design digital content for websites, social media, email campaigns, and online advertisements., • Produce and edit multimedia content, including animations, videos, motion graphics, and presentations., • Use design software such as Adobe Photoshop, Illustrator, InDesign, After Effects, Premiere Pro, or similar tools., • Collaborate with clients, marketing teams, content creators, and developers to ensure designs meet project objectives., • Ensure consistency of branding, typography, colors, and visual identity across all materials., • Prepare design files for print and digital publishing while maintaining quality standards., • Revise and improve designs based on client or stakeholder feedback., • Stay updated with current design trends, technologies, and industry best practices., • Manage multiple projects simultaneously and meet deadlines., • Optimize multimedia content for different platforms and devices. Required Skills • Strong creativity and visual communication skills., • Proficiency in graphic design and multimedia software., • Knowledge of typography, color theory, and layout principles., • Basic understanding of video editing, animation, and motion graphics., • Attention to detail and problem-solving abilities., • Good communication, teamwork, and time-management skills

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  • COMMISSION-ONLY SALES EXECUTIVE
    COMMISSION-ONLY SALES EXECUTIVE
    1 month ago
    Full-time
    London

    COMMISSION-ONLY SALE AGENT WOI Location: London / South East / South West Target Markets: Local businesses seeking stronger digital visibility Benefits: Successful track record with agents or salespeople | Excellent commission terms | Professional training and support | Sales and marketing support | Exclusive sales areas | Freedom & flexibility Benefits • Agents Are Already Earning Well: Sales agents already working with the network are consistently meeting and exceeding their earnings expectations, a strong sign of a product that sells., • Up to 50% Commission on Every Closed Deal: Earn up to 50% of the value of every deal you close, one of the strongest commission rates available for digital media sales., • Onboarding and Ongoing Support From Head Office: You will receive structured onboarding training when you start, with continuous support from head office as you build your territory., • Digital Sales Materials Provided: All promotional materials are provided digitally, so you can start selling without delay and present the platform professionally to every prospect., • Your Own Exclusive Territory: An exclusive geographic area will be allocated to you, giving you a defined local market to develop without competing with other agents on the network., • Remote and Flexible Working: This is a fully remote opportunity, work your own hours and manage your own schedule. Your results and commission are entirely in your own hands. Sell to Local Businesses Across UK Towns and Cities Your target market is local businesses of all sizes actively looking to increase their visibility and attract more local customers. These are businesses that benefit directly from affordable, community-focused digital advertising across virtually every sector. • Retail shops, restaurants, cafes, and hospitality venues, • Health, beauty, and wellness businesses, • Automotive, travel, and financial services providers, • Entertainment venues, attractions, and events organisers, • Professional services looking to reach local consumers You will focus on specific postcode territories, including Reading and the RG postcode area, Norwich and the NR postcode area, and Northwest London, with further areas available. Each territory represents a substantial pool of local businesses ready to be engaged. Are You the Right Fit for This Opportunity? This is a self-employed, commission-based opportunity for sales professionals who are comfortable working independently, managing their own pipeline, and closing deals remotely via digital channels, including email, social media, and online messaging. You thrive on autonomy and have the discipline to build and maintain a strong client base without handholding. You understand local business communities, can identify opportunities quickly, and know how to tailor a conversation to each prospect’s needs. • Proven experience in sales, including prospecting, lead generation, and closing, • Strong interpersonal and written communication skills, • Ability to understand a client’s needs and present relevant advertising solutions, • Self-motivated and organised, capable of managing multiple clients simultaneously, • Knowledge of local business communities is a genuine advantage, • Experience in media sales or digital advertising is beneficial but not essential, • Must be available to operate within UK business hours and communicate fluently in English With up to 50% commission on closed deals and an exclusive territory allocated to you, this is a strong opportunity for a driven sales professional to build a meaningful and rewarding income stream around a simple, in-demand product.

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  • Public Relations Officer
    Public Relations Officer
    2 months ago
    £39000–£45000 yearly
    Full-time
    London

    About Us Natural Ways Body Balance Limited is a premier wellness and spa centre located in the heart of London. Established in 2012, we specialise in traditional Chinese massage, Thai massage, sports massage, deep tissue massage and holistic wellness therapies. We serve a diverse client base, with a significant proportion of our customers coming from the local Asian community, and are committed to delivering exceptional customer service and promoting wellbeing through professional therapeutic treatments. Due to the continued growth of our business and the expansion of our customer base, we are seeking an experienced Public Relations Officer to strengthen our brand presence, develop community relationships and support the company's ongoing marketing and customer engagement activities. Key Responsibilities 1. Develop and implement public relations activities to promote the company's wellness and holistic therapy services, enhance brand awareness and maintain a positive public image within the local community. 2. Prepare bilingual (English and Chinese) promotional materials and external communications, ensuring consistent brand messaging across all public-facing platforms and supporting the company's reputation and customer engagement. 3. Build and maintain relationships with local community organisations, business associations, referral partners and corporate clients by coordinating approximately 10–15 stakeholder contacts, arranging 2–3 meetings each week and following up partnership opportunities to strengthen community engagement and referral networks. 4. Organise 1–2 community engagement or promotional events each month; monitor customer feedback, online reviews and public perception; analyse market trends and prepare monthly reports with recommendations for senior management. 5. Support business development and partnership initiatives; respond to external enquiries; coordinate public communications; and ensure all external communications comply with UK advertising standards, GDPR and professional ethics. Essential Requirements -A Bachelor's degree or an equivalent qualification; -At least one year's relevant experience in public relations, communications, customer engagement or business development; -Strong written and verbal communication skills in both English and Chinese; -Experience in preparing promotional materials and coordinating external communications; -Experience in maintaining relationships with customers, business partners or external stakeholders; -Good organisational skills and the ability to manage multiple tasks simultaneously; and -A sound understanding of UK professional communication standards, including data protection (GDPR) and advertising requirements. We welcome talented and enthusiastic individuals to join our team.

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