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The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Supervisor Plus – Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus – Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Program Delivery • Support the planning and delivery of a varied sports and activities program suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues. Other Areas of Work:- Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency., • Create an environment where team members feel valued for their contributions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Role Details: Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency., • Create an environment where team members feel valued for their contributions. Supervisor Plus – Splash Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Support the delivery of pool activities, sessions and guest experiences. Team Leadership • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Support recruitment, onboarding and performance management where required. Health & Safety • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Maintain accurate records including pool tests, safety checks and incident reports. Guest Experience • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Promote a positive, family-friendly atmosphere. Splash Standards • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly., • Work closely with maintenance teams regarding any technical or facility issues. Supervisor Plus – Sports & Activities Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Encourage guest participation and create an inclusive and enjoyable environment. Team Supervision • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Support recruitment, onboarding, and performance management where required. Guest Experience • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Help create a vibrant and energetic atmosphere during activities and events Health & Safety • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • Able to manage multiple priorities and can adapt quickly to changing requirements. Splash • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment, • Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

HairdresserBased at Wellington Grange in Chichester, West SussexFrom £15.22 up to £16.72 per hourAt Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more24 hours per week across 3 days, including some weekends as required (includes paid breaks)Visiting the hairdressing salon is one of the highlights of our residents day. It is an enjoyable social activity that supports residents dignity and quality of life. The Hairdresser plays an essential role in maintaining that sense of independence, fulfilment and choice. The Hairdresser must be able to cut, style, colour, set and permanently wave hair to a professional standard. You will also provide clients with hair and scalp treatments. You will also keep the salon, work areas and equipment clean and well presented.Working with us offers you a superb range of benefits including:Paid breaksExcellent inductions, training and on the job supportFriendly team and great support network of internal professionalsReal career progression opportunitiesReward for you if you recommend others to work for usAnnual pay reviewAdditional hours / overtime opportunities to suit your circumstancesChoice of hot or cold meals and drinks on dutyFree uniformsContributory pension schemeBackground checks at no cost to youAbout YouWith a relevant hairdressing qualification, you will already have experience of working as a Hairdresser, and an understanding of working with older people and their particular hairdressing needs. Many of our residents enjoy the social aspect of visiting the salon so you must be friendly, kind, sociable and enjoy conversation. Patience and kindness towards our residents living with dementia is essential. You'll be fully literate in English, an effective communicator and will share our goal of delivering excellence in person-centred care.About UsWere an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do.We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and 7 are outstanding by the CQC, our national regulator.If a career in elderly care is for you then you want to be part of the team at Colten Care.TPBN1_UKTJ

DescriptionThe Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions.All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based.Ensuring team are being coached to deliver key targets linked to the department e.g. retail upsellingResponsibility for CAFF audits in accommodationResponsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc.Driving add on sales and promotions where appropriateEnsuring all stock/ proposition is available for guests.Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines.Ensuring any guest feedback is captured.Monitors NPS and takes action where possible on guest feedback.Coach and develop the team to ensure departmental plans are met.Be a champion of the Butlins Values and Leadership Behaviours.Ensure we always have a focus on RPRPRT in the way we rota team.Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively.Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams.Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process.Be the front facing, operational delivery responsible person turning audits and observations into action.Supervisor Plus SplashKey Focus Areas Outside of AccommodationIn addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role:Pool OperationsSupervise the day-to-day operation of the swimming pool and associated leisure facilities.Ensure the pool area operates in line with health, safety and safeguarding procedures.Conduct regular poolside supervision and ensure lifeguarding coverage at all times.Support the delivery of pool activities, sessions and guest experiences.Team LeadershipSupervise and support lifeguards and pool team members during shifts.Provide guidance, coaching and on-the-job training.Allocate daily duties and ensure adequate staffing levels.Support recruitment, onboarding and performance management where required.Health & SafetyEnsure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures).Carry out routine safety checks of the pool, plant room and surrounding areas.Respond to emergencies and incidents in line with emergency action plans.Maintain accurate records including pool tests, safety checks and incident reports.Guest ExperienceDeliver a friendly and welcoming environment for guests.Support guests with queries and ensure safe use of facilities.Deal professionally with guest feedback or concerns.Promote a positive, family-friendly atmosphere.Splash StandardsMaintain high standards of cleanliness and presentation throughout the pool area.Ensure equipment is safe, maintained and stored correctly.Work closely with maintenance teams regarding any technical or facility issues.Supervisor Plus Sports & ActivitiesKey Focus Areas Outside of AccommodationIn addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role:Activity Program DeliverySupport the planning and delivery of a varied sports and activities program suitable for guests of all ages.Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities.Ensure all sessions are delivered safely, professionally, and in line with resort standards.Encourage guest participation and create an inclusive and enjoyable environment.Team SupervisionSupervise sports and activities team members during shifts.Allocate daily tasks and activity sessions.Provide coaching, guidance, and on-the-job training to team members.Support recruitment, onboarding, and performance management where required.Guest ExperienceDeliver exceptional guest service and engage with guests to enhance their holiday experience.Actively promote sports and activities sessions across the resort.Respond to guest queries, feedback, and complaints in a professional manner.Help create a vibrant and energetic atmosphere during activities and eventsHealth & SafetyEnsure all activities are delivered in accordance with health and safety procedures and risk assessments.Carry out equipment safety checks and ensure facilities are maintained to a high standard.Manage incidents and accidents in line with resort procedures.Ensure safeguarding procedures are followed when working with children and families.Facilities & EquipmentMaintain sports equipment and activity areas to a high standard.Ensure equipment is stored safely and available for sessions.Work closely with maintenance teams to report and resolve facility issues.Other Areas of Work:-Supervisor Plus Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene.Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines.Support regular compliance audits and immediately address any issues or risks.Promote a culture where food safety is everyones responsibility.2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand.Maintain an environment where families feel comfortable, relaxed, and well looked after.Step in to support guest queries and resolve issues promptly with empathy and professionalism.Role-model exceptional service standards to the team at all times.3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items.Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations.Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages.Ensure the buffet always looks abundant, clean, and appealing to guests.4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability.Offer feedback that is constructive, timely, and focused on both performance and behaviour.Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices.Build a positive team culture where everyone feels valued, supported, and encouraged to grow.Supervisor Plus Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations.Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards.Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge.Create a motivating, supportive environment where team members feel confident to engage guests and drive results.2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through:B-Serve: Encouraging efficient ordering and guest confidence using the platform.Team behaviours: Coaching strong suggestive selling and product recommendations.RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it.Celebrate sales successes and share best practice to help the team continually improve.3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most.Reduce queues by adjusting roles on the spot, or repositioning team during peak times.Ensure guests experience minimal waiting and consistent, high-quality service.Support an agile, guest-led way of working where the team responds quickly to changing demands.4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking.Support accurate stock rotation, waste reduction, and compliance with stock handling procedures.Work with venue leadership to monitor variances and reinforce good habits with the team.5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures.Maintain a safe, clean, well-presented environment at all times.Support the team in delivering consistent product quality, accurate transactions, and great guest interactions.Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness.Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards.Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles.Support compliance checks throughout service, swiftly acting on any issues.Foster a culture where food safety is understood, valued, and upheld by every team member.2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal.Create a relaxed, family-friendly environment where guests feel supported and well looked after.Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset.Demonstrate exceptional service behaviours for the team to model.3. Coaching & Developing the Team Provide on-shift coaching to support effective floor management, guest interaction, and service flow.Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service.Support new team members with structured introductions to service standards and guest service expectations.Encourage a culture of continuous improvement, confidence, and positivity.4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations.Reinforce product knowledge so the team can confidently guide guests through the menu.Share daily focus items or specials to help the team drive increased sales.Celebrate individual and team successes to build motivation and momentum.5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests.Coach the team on opening conversations with drinks suggestions to boost early revenue.Monitor service flow and step in to support during peaks to maintain swift beverage service.6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction.Empower team members to solve issues early, ensuring guests feel well taken care of.Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts)7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture.Share wins across shifts to highlight what great looks like and encourage consistency.Create an environment where team members feel valued for their contributions.Key ResponsibilitiesAudits completed in accommodation & other departmentsTeam training compliance across departmentsHealth, Safety & Compliance AuditsGuest NPS & FeedbackImproved ENPSRetail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliverRight People, Right Place, Right Time in all key areasAbout YouExcellent leadership skills with the ability to coach and support team in delivering key objectives.Strong attention to detail to be able to support with all audit/ observation-based activity.Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directlyExperience of generating new opportunities through sales and promotions or new initiatives to support with key objectives.Experience in working with multi skilled team to support other areas of the business based on guest demand.Demonstratable experience of leading teams to success, this includes proficiency in:Managing performance.Coaching team.Delivering team training.Setting standards and role modelling this behaviour.Excellent ability to communicate effectively at all levels.Able to manage

The Liberty Recruitment Group is delighted to be partnering with a well-established and growing organisation in the search for an experienced HR Advisor to join their HR team.Reporting into a fantastic Head of HR, you will work closely with key stakeholders across the business, delivering a high-quality, generalist HR service. You'll play a key role in supporting managers, driving best practice and contributing to continuous improvement initiatives, all within a fast-paced and collaborative environment.Based in the West Sussex area, paying circa £40,000 plus a very generous annual bonus and some excellent benefits. This opportunity would be perfect for someone proactive who enjoys a busy and varied role.What you'll do as an HR Advisor:Build strong relationships with managers, providing expert HR advice and support across the full employee lifecycleAct as the first point of contact for your designated business areas, delivering a proactive HR serviceManage employee relations cases, including disciplinary, grievance, capability, absence and performance mattersSupport managers in applying HR policies and procedures, ensuring compliance with employment legislation and best practiceAnalyse and report on HR data, providing insights to support business decision-makingManage onboarding and offboarding processes, including conducting exit interviews where requiredProvide guidance on family leave policies, including maternity and paternityMaintain accurate employee records and HR systemsAssist with payroll administration and employee data managementSupport and lead HR projects and people initiativesThe ideal candidate will have:Experience managing employee relations cases from start to finishStrong knowledge of UK employment law and HR best practiceCIPD Level 3 qualification (or equivalent experience)Proven experience within a generalist HR Advisor or HR Business Partner roleExcellent communication and stakeholder management skillsStrong organisational skills with the ability to manage multiple prioritiesA proactive, flexible and solutions-focused approachExperience using HR systems and the full Microsoft Office suiteCompany Benefits:Annual bonusCompany pension schemeLife assuranceEmployee Assistance Programme24/7 GP accessDiscounted leisure membershipEmployee benefits platformFree onsite parkingPlus, more!If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.TPBN1_UKTJ

Are you passionate about supporting children who have experienced trauma and helping them feel safe, secure and valued? We are recruiting Residential Support Workers to join a dedicated team supporting children aged 7–10 across three specialist, trauma-informed residential homes in Fontwell and Littlehampton. The children supported have experienced challenging and traumatic backgrounds, so this role is about much more than simply providing care. You will play an important part in helping children feel safe, building trust and developing long-term, therapeutic relationships. About the Role As a Residential Support Worker, you will become an important and trusted adult in the children's lives. The ideal candidate will be able to take on a parental, nurturing role, providing consistency, boundaries and emotional support. You will be committed to building long-term, therapeutic relationships and helping the children develop confidence, stability and positive routines. Your day-to-day responsibilities will include: • Supporting children with their daily needs and routines, • Preparing and cooking meals, • Creating a calm, safe and nurturing home environment, • Spending quality time with the children, • Taking part in play, activities and hobbies, • Encouraging positive relationships and emotional development, • Providing consistent support in line with each child's individual needs, • Responding calmly and appropriately to challenging behaviours Shift Pattern You will be contracted to work 40 hours per week and will be required to complete one sleep-in shift per week. Typical shifts include: • 7:30am – 10:30pm or set AM or PM (7.30am - 2.30pm / 2.30pm - 10.30pm), • Sleep-in shifts Training & Career Development The company offer a comprehensive package of fully funded training including: • Team Teach, • Positive Behaviour Support, • Restraint and physical intervention training, • Level 3 Residential Childcare Qualification This is an excellent opportunity to develop your skills and build a long-term career in residential childcare. About You • Emotionally resilient and able to manage challenging situations, • Patient, compassionate and understanding, • Able to build trusting and therapeutic relationships, • Comfortable taking on a nurturing, parental role, • Passionate about supporting children to thrive, • Committed to working 40 hours per week, including sleep-ins Essential Requirements • Previous experience working with children in residential care, youth work, SEN, family support etc, • Full UK driving licence, • Access to your own vehicle, as the homes are located in rural areas, • Availability to work 40 hours per week, including sleep-ins, • Enhanced DBS registered on the Update Service (Or willing to obtain one) Pay & Benefits • Fully funded training, • Level 3 Residential Childcare Qualification, • Specialist training in Team Teach and Positive Behaviour Support, • Opportunity to build a rewarding long-term career in residential childcare, • The chance to make a genuine and lasting difference to children's lives If you're looking for a role where you can become a trusted adult in a child's life, help them overcome the impact of trauma and support them to build a brighter future, this could be the opportunity you've been looking for. Apply today to find out more about this rewarding Residential Support Worker opportunity in Fontwell and Littlehampton

Staffline are recruiting for a Quality Engineer to work for our client at their pristine automotive manufacturing plant, based in Westhampnett, West Sussex. The rate of pay is £21.88 to £25.72 per hour (subject to training completion/performance). Up to 40 hours per week (currently 38 hours per week, dependant on production requirements): - 07:00 to 15:30 - 8-hour shifts - Monday to Friday - Weekend working may be required You will be required to complete an interview prior to starting this role. Your Time at Work As a Quality Engineer you will be responsible for: • Supporting your department and Production with meeting attendance and status reports, ensuring the multi-project landscape is supported and represented by the Quality department. - Provide quality-related documents to Production to support defect capturing and corrective actions, such as rework methods and deviations. - Supporting the department by preparing necessary Advanced Product Quality Planning documentation e.g. FMEA, Inspection Instruction, Control Plans across the multi-project landscape. - Influence the product and process development with cross-functional teams across the business. - Identifying/containing issues; leading problem-solving activities, defining, validating solutions and communicating with internal stakeholders about potential causes or corrective actions. - Input & feedback to aid the improvement of development & manufacturing processes. - Feedback to engineering teams to ensure upcoming products have lessons learned applied. - Communicate test plans or inspection methods to ensure accurate data collection. - Communicating with stakeholders to influence product design and applying lessons learned. - Using technical knowledge and understanding of defects and Customer relevance, including defect capturing methods. Our Perfect Worker Requirements: • The successful candidate will be qualified to HNC/D in Mechanical, Manufacturing or Quality Engineering or equivalent work experience, and be experienced in manufacturing operations. - Specialist in using measurement tools (DTI, inspection gauges), quality management, and problem-solving tools (e.g. DMAIC, 5-why, Fishbone analysis); data collection/analysis/visualisation. - An understanding of lean manufacturing principles and working knowledge of 7 basic tools of quality - Comprehensive IT skills, including but not limited to Office, SharePoint, preparing presentation slides aiding reports. - Good organisation and planning skills as well as ability to work under pressure to meet deadlines; flexibility to work extended hours when the business need arises. - A strong team player who is self-motivated, reliable, trustworthy and conscientious. Willing and able to develop new initiatives and ideas and make the right decisions without supervision. - Confident with engaging and negotiating with internal stakeholders. - Project Quality Management, including reporting, would be beneficial. - Fluent English is essential; German would be advantageous. Key Information and Benefits • 27 days holiday and 8 bank holidays (based on 40hrs per week) - High standard of working environment - Competitive pay rates - Yearly personal bonus potential - Car share scheme (subject to availability) - Pension - 5% employee contribution & 3% employer contribution - Employee Assistance Program Job ref: 1RRMC About Staffline Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales. As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security. Important Information • Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process. - This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline. - Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change

Nursery Practitioners and Nursery Assistants - Bognor Regis Class Cover are a leading education recruitment agency based in the SouthEast and we are currently recruiting for Nursery Practitioners and Nursery Assistants in the Bognor Regis area. Whether you are looking for flexibe supply work, a long-term placement or a permanent position we have fantastic opportunities waiting for you. Why chose Class Cover? Flexibility: Chose the days and locations that suit you best Variety: Work in a wide range of welcoming nurseries and early years settings Opportunities: Access to daily supply, long-term and permanet vacancies Support: Friendly consultants available from 06.30am to 21.00pm, 7 days a week The Role As a nursery Practioner/Assistant you will work alongside dynamic and supportive nursery teams in various settings. You will help deliver fun, interactive learning in a safety-orineted enviroment, ensuring the best possible care and education for young children aged 0-5 years. We're looking for Desired Level 3 qualification but not always essential Passionate about working with children Minimum of 6 weeks experience of working within a childcare setting Must hold or be prepared to undergo an Enchanced DBS check (registered on the update service)

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Plug into systems to analyze, troubleshoot, and interpret incoming/outgoing data outputs across Ethernet and serial protocols. Lead Verification & Validation (V&V) activities, testing devices thoroughly and issuing final approval prior to customer dispatch. Engage directly with clients in Ge

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This is a fantastic opportunity for an ambitious Assistant Restaurant Manager, or an experienced Supervisor looking to take the next step, to develop their career within one of the UK's leading restaurants. Please note: We are unable to offer sponsorship for this role and candidates must have the ri

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If you can turn a classroom into a place of curiosity, confidence, and creativity, we want to hear from you!. Get in touch today and start your next teaching adventure in Wirral. Opportunities to make a real difference.

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Cobalt is delighted to be exclusively partnering with a leading build-to-rent operator to recruit a Resident Services Associate for one of its flagship East London communities. The role As a Resident Services Associate, you'll be the face of the community, creating a welcoming environment for r

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Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. Popular with both locals and visitors alike, the business combines the charm and character of a traditional pub with the standards and attention to detail of a

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