1st line support jobs in North ShieldsCreate job alerts

Service Desk Engineer – 1st Line \n Salary: Up to £29,000 per annum \n Location: South Tyneside \n \n My client, based in South Tyneside, is My client is a rapidly growing IT business, who provide a managed service solution to organisations across the UK. \n Due to their continued growth, they are seeking a Service Desk Engineer (1st Line), to join their already well established Service Desk team. \n \n The Role \n\n • Act as the first line of support for IT issues via phone, email, and ticketing systems.\n, • Remotely troubleshoot hardware, software, and network problems, escalating when required\n, • Utilising strong knowledge of Microsoft 365\n, • Remote hardware maintenance and support\n, • Configure and support desktops, laptops, and mobile devices\n, • Keep tickets updated and resolved in line with SLAs\n\n \n The Person \n\n • Proven experience in an IT support or service desk role, specifically within an IT Managed Services environment\n, • Strong knowledge of Windows OS, Microsoft 365, and Active Directory\n, • Holder of a current Microsoft certification (365, Azure etc.)\n, • Hold an up-to-date CompTIA A+ certificate (desired)\n, • Excellent troubleshooting and problem-solving skills\n, • Customer-focused with strong communication skills\n\n \n This is a fantastic opportunity to join a rapidly growing and ambitious organisation at an exciting time with genuine opportunities for career development and progression. \n Alongside this, their supportive environment and culture is designed to develop talent, with an ongoing commitment to your personal and professional development, with continuous product training at the heart of their offering. \n \n The role office based from their South Tyneside HQ although hybrid working will be considered for an exceptional candidate. The role is a Mon-Fri operation, but also offers the optional overtime for ‘on-call’ work. \n If you feel you have the qualities they seek, please forward your CV and covering letter indicating your current package to Graeme Parker at GEM Partnership or for a discreet conversation call their Peterlee office. \n \n \n Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. \n We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles. \n \n To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for safer job search.

Proven experience in an IT support or service desk role, specifically. My client, based in South Tyneside, is My client is a rapidly growing ITbusiness, who provide a managed service solution to organisations across the UK. Act as the first line of support for IT issues via phone, email, and ticketi

You will provide 1st/2nd line and desktop support across global sites, aiming for first-time fixes and ownership through to resolution. Barbour is seeking a Systems Support Analyst to join our IT team at the Head Office in South Shields. You will support about 1000 endpoints, manage end-user devices

Providing day-to-day 1st Line support to internal users. If you are looking for a company that will genuinely invest in your development and support your career progression, then this is the opportunity for you. This role is well suited to someone in the early stages of their IT career, who has a so

In this customer-focused role, you will provide application and service support for Management Information Systems used by schools and other supported customers, ensuring a high-quality experience from initial contact through to resolution. Line IT Support Officer / Customer Experience Officer Eas

Our client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the. Resolve first-line queries relating to:. Guide users through step-by-step fixes where appropriate.

As an IS 1st Line Support Apprentice youll be a valued member of the team, learning by doing and supporting colleagues with meaningful, hands-on work. At Home Group, we believe apprenticeships are one of the best ways to start a career. Protected study time built into your working week.

Proactive Appointments in Milton Keynes is seeking an IT Support Analyst to join our team as a capable 1st/2nd line support specialist. You will manage IT tickets using Jira, respond to incidents, and provide hardware, software and systems support.

You will handle 1st line support, manage tickets within SLAs, and ensure clear communication with clients while maintaining documentation and contributing to a positive customer experience. Harvey Nash is seeking an experienced IT Helpdesk Analyst to join an established IT services business. You wil

Ernest Gordon Recruitment Limited is working with a leading IT Managed Services Provider to recruit a trainee 1st Line IT Support Engineer. You will join a team delivering IT helpdesk support by phone, email and a ticket system, and you will escalate to 2nd line where required. The position suits th

IT Support Engineer (1st & 2nd Line) is required for a 12-month fixed-term contract based in Durham. The role is on-site five days a week, delivering hands-on IT support to end users and ensuring timely resolution of issues. The successful candidate will troubleshoot desktop, laptop, mobile devices

You should have service desk or 1st line support experience, a willingness to learn, and a driving licence as travel may be required. You will act as the first point of contact for IT issues, supporting MS products and services on-site, with training and mentoring to grow your skills. Proactive Appo

This role provides 1st and 2nd line support across a busy multi-site environment, helping to ensure users receive a responsive and reliable IT service. Computerworld Personnel Ltd is seeking an IT Support Engineer to join a growing IT team in Brockworth, Gloucestershire. You will troubleshoot hardwa

Based across Gloucestershire, Bristol and Cardiff, you will deliver friendly 1st and 2nd line support, manage tickets and assist with onboarding and inductions for new starters. Hazlewoods, one of the Southwest's leading independent chartered accountants, invites applications for a Service Desk Anal

The successful candidate will handle 1st line software support for external clients, log calls and work in an environment focused on accountancy/financial software, CRM, and. Ascent People Ltd partners with a profitable software house to hire a Software Support Consultant / Application Support Engin

The role covers 1st line support, hardware/software provisioning, and onsite assistance across operations and support offices. Prior experience in IT service desk is valued, with strong customer service and organised work style. Pets at Home is seeking an IT Support Analyst to analyse and resolve co

The role covers 1st, 2nd and 3rd line support with potential field-based project work depending on location. Zero Surplus is seeking an experienced IT Support Specialist to join our growing helpdesk team. You will manage Microsoft 365 administration (Azure AD, SharePoint, Exchange, Intune) and troub

First Energy is looking for an IT Support Specialist for an initial 12-month PAYE contract based in Kingston Upon Thames, Surrey. This role involves providing 1st and 2nd level IT support, managing support requests, and participating in IT projects.

Solus - an Aviva company is seeking a 1st Line IT Engineer to join the Service Desk, supporting 2,500+ users across 40+ sites. You will be the first contact for colleagues and clients using Evolve, triaging issues and escalating when needed. You’ll work closely with 1st, 2nd and IT Field Engineers

You will provide 1st and 2nd line support, troubleshoot hardware, software and network issues, support Microsoft 365 and Windows, set up devices, manage user accounts, and contribute to IT projects while delivering excellent customer service. Newman Personnel represents a well-established business s

Adecco in Bristol is seeking a Data Platforms Associate to provide 1st line IT support for the internal IT Service. You will handle service desk requests, perform daily platform checks, and participate in change management and migrations, with strong time management and collaborative skills for grow

You will provide 1st and 2nd line IT support, troubleshoot hardware and software issues, and assist with Microsoft 365 and Windows projects while delivering excellent customer service daily. Newman Personnel in Bishop's Stortford is recruiting a Junior IT Support Engineer to join a busy IT team. The

You will provide high-quality 1st and 2nd line IT support for a modern IT environment. Sellick Partnership is seeking an experienced ICT Service Desk Analyst to join our growing Technology Services team in County Durham. You’ll help with incidents, service requests, and projects across Windows dev

Why Join Us? ✅ Competitive salary & benefits: Up to 10% bonus ✅ Generous time off: 25 days holiday ✅ Exclusive discounts: Up to 60% off for you, your partner, and loved ones ✅ Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance ✅ Career development: Fantas

Provides IT support (remote and on-site), troubleshooting, and infrastructure maintenance.

The job activities listed are not exhaustive and may be added to or amended consistent with the job purpose. With an exciting benefits package, working for Dumfries and Galloway Council supports you to invest in your own health and wellbeing. ASSIST – FM Contribution to Cleaning Award - 2025.

A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Convictions Form. Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabli

You must not have lived or worked in any country outside of the UK or those listed above for a period of three months or more, while aged 18 years or over, within the past five years. To work as an effective member of the childcare team, supporting the Head Teacher in the delivery of a range of stim

Maintaining a professional and consistent approach to care. Healthcare Support Worker - 12-Hour Shifts (Complex Care). The client also has neurological bowel needs and requires a hoist for all transfers and safe repositioning.

We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. Empty trash bins, replace liners and ensure waste is disposed of pro. We are currently looking for a dedicated and detail-oriented Membercare Assistant to joi

If you are interested apply with your cv or contact Rocio.

Whether you're a student, returning to work, changing careers, or have experience caring for a loved one, a career in homecare could be the perfect next step. TO APPLY, YOU MUST HAVE THE RIGHT TO WORK IN THE UK. A role in homecare offers more than just a job – it’s the opportunity to help people

Join Our Care Team in Isle of Wight Competitive Pay, Flexible Hours, Apply Now!.Isle of Wight, Cowes, Newport and Freshwater.Additional benefits include enhanced pay for unsociable hours and double-time compensation for work carried out on public holidays.Looking for a rewarding career in care?.We

Do you have experience supporting children and young adults with additional needs? Are you confident supporting individuals with Autism / ASD and SEMH needs? Are you a patient, resilient and caring Social Care Assistant who can provide consistent support? TeacherActive is proud to be working with

Our service is committed to delivering a high standard of service to our customers and in doing so investing in our staff and staff development. We have a large team of cleaners, cleaner supervisors, facility supervisors (caretakers), catering assistants, assistant chef’s and chef’s working vari

As a Cleaner with Polished by Evestair, you will be responsible for delivering a high standard of cleaning across a variety of client properties and sites. Following cleaning checklists and client instructions. Polished by Evestair Ltd is a professional cleaning company providing high-quality cleani

It's just another of the many things that makes us stand out head and shoulders above the rest. As a committed, hard-worker, you'll do vital jobs to the highest standards and make sure your store is always in tip-top shape. Or making sure the trolleys are clean and free of rubbish, just the way our

Job Details Role: Welfare Cleaner Project: Commercial Office Fit-Out Location: Maidenhead Pay: £655 per week before tax (PAYE Direct) Duration: 1 month+ Start: Immediate Weekend work also available Duties Cleaning welfare facilities, including canteens, toilets, offices and drying rooms Mai

Main duties: Kitchen areas Office Areas Toilets All other industrial areas as required Previous industrial cleaning experience would be an advantage but not necessary. Cleaners required for cleaning works in an industrial setting.

Cleaner Contract Type: Permanent, full-time, term time only Hours: 40 hours per week (negotiable can be early mornings or after 4:30pm) Actual Annual Salary: £24832 - £25828 depending on experience Start Date: 1st December 2026 School Staffing Solutions are working with a brand new

As well being part of a lively and supportive team, we are surrounded by fascinating residents who also bring so much to our lives every day too. A friendly and supportive working environment.

More than support workers, care assistants or healthcare assistants - they are carers and companions all in one. Employee Assistance Programme, occupat. At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Care Assistant to help us achie

You'll lead by example, promote best practice, administer medication where required, and help maintain the highest standards of care throughout the home. The home provides high-quality long-term residential care as well as short-term respite care, with a strong focus on delivering person-centred sup

Complex Needs & Behavioural Support Worker – Children & Young People Location: North East Salary: £16 per hour / £40k per annum Hours: Full-time / Part-time / Bank Shift Pattern: 12 hour shifts – days or nights About the Role We are looking for compassionate, resilient and

Just click 'apply' and complete our online application form - it only takes a couple of minutes and you can start immediately!. Full-Time or Part-Time | Immediate Start. We're the best agency for home cleaners.

Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges. Implement behaviour support plans and positive behaviour strategies in line with care plans. Assist with daily living activities, including personal care, mealtimes, hygiene, a