Part Time Retail Security Officer
hace 2 días
Elgin
Retail Security Guard (Part-Time) LOCATION: Woodfield Mall –Schaumburg, IL PAY: $17.51/hour POSITION TYPE: Part-Time SCHEDULE: Variable OVERVIEW: We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset. BENEFITS: • Weekly pay, • Flexible scheduling, • Employee discounts, • Employee Assistance Program (confidential support resources), • Supportive work environment focused on well-being KEY RESPONSIBILITIES: Security & Patrol • Patrol assigned areas or maintain a fixed post to monitor activity, • Control access points and manage pedestrian/vehicle traffic, • Identify and report suspicious activity, incidents, or safety concerns, • Respond to alarms, emergencies, and on-site incidents Monitoring & Reporting • Monitor CCTV cameras and security systems, • Complete daily activity logs, incident reports, and required documentation, • Maintain awareness of surroundings at all times Safety & Compliance • Follow all post orders, company policies, and safety procedures, • Maintain knowledge of emergency response protocols, • Inspect property for safety risks (fire hazards, equipment issues, etc.), • Support loss prevention and recommend safety improvements Customer Service • Greet and assist customers, employees, and visitors in a professional manner, • Provide directions and support as needed, • Maintain a visible, approachable presence on-site QUALIFICATIONS: Required • Strong customer service and communication skills, • Ability to stay alert and respond calmly in emergency situations, • Reliable, punctual, and able to follow directions, • Ability to write clear and accurate reports, • Must present a professional appearance and demeanor, • State Guard license is required. Preferred • Prior security or customer-facing experience, • Familiarity with CCTV, alarms, or access control systems Skills & Attributes • High level of attentiveness and situational awareness, • Dependable and team-oriented, • Able to multitask and work in a fast-paced environment, • Strong work ethic with a sense of urgency Work Expectations • Arrive on time in full uniform and ready to work, • Stay engaged and proactive throughout your shift, • Follow all safety, training, and compliance requirements ADDITIONAL INFORMATION: Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.