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  • Quality Control Specialist
    Quality Control Specialist
    8 hours ago
    Full-time
    East Bronx, The Bronx

    About the Company: Founded in 2008 by Ross Sapir, Roadway Moving is built on the core principles of accountability, kindness, generosity, and dedication. These values drive a culture of excellence, where our people not just our trucks, set us apart in a crowded industry. We believe in investing in both our employees and our clients, fostering an environment rooted in respect, urgency, clear communication, and appreciation. At Roadway, we don't just move boxes, we move lives, and we do it with a commitment to making the experience remarkable for everyone involved. We are seeking a detail-oriented and customer-focused Field Quality Control Specialist and a Lead to ensure the highest standards are upheld on residential moves throughout the tri-state area. This role is responsible for visiting job sites, evaluating crew performance, and ensuring that all moving operations meet company expectations, safety standards, and client needs—particularly with high-profile clients. Key Responsibilities: • Conduct on-site inspections of packing, loading, unloading, and overall move execution, • Ensure all work meets company policies, customer expectations, and safety regulations, • Monitor crews in real time, offering support and resolving issues as they arise, • Deliver constructive feedback and on-the-spot coaching to moving crews, • Provide exceptional customer service and de-escalate issues professionally when needed, • Serve as a key point of contact for clients during move execution, especially high-profile individuals, • Maintain accurate records of job visits, client feedback, and quality metrics, • Collaborate with dispatch and operations to address issues and improve processes, • Identify recurring problems and recommend improvements to training or procedures, • Support new crew member training on quality standards, safety, and professionalism, • Generate reports if and when needed on the field performance Qualifications: • Prior experience in quality audit the moving industry, consumer service, or hospitality is needed, • Moving experience is required, • Strong customer service skills; ability to remain calm, courteous, and solution-oriented, • Must be comfortable dealing with high-net-worth and VIP clientele, • Clean driving record and valid driver's license (company vehicle provided), • Excellent communication skills (verbal and written in English), • Proven ability to assess team performance and give effective feedback, • Physically able to be on-site, including walking, lifting, and evaluating loading processes, • Strong organizational and problem-solving skills, • Strong attention to detail, • Tech-savvy and comfortable with basic reporting tools and mobile communication Salary depends on the level of role and experience: $23/h - 35/h This role may be filled at the Specialist or Lead level depending on experience and demonstrated capability. Why Roadway? We care about the people who work here, and we put real effort behind that. That looks like training that actually prepares you, managers who coach instead of just assign, and clear paths to grow. It looks like knowing the people you work with. It looks like being trusted with real work early. We have teams across the United States and internationally, and they get the same version of this company. Same standards, same investment, same care. Where you sit does not change what you get from us. The thing we believe most: how we treat our people shows up in how our customers are treated. That is not a slogan for us, it is how we make decisions. Our employees rate us a 93 on employee Net Promoter Score, our customers rate us between 4.5 and 4.9, and we have been named a Stevie Award Employer of the Year three times, including Gold for Talent Acquisition. We are proud of that, and we know it only stays true if we keep earning it. Recruiting agencies Thanks for thinking of us. We run our searches in house and aren't taking agency submissions for this role, so please don't reach out to our hiring managers or People team about it. Unsolicited resumes become the property of Roadway Moving and no fee is owed if we hire that candidate. If we ever need outside support, we'll come to you. Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Mover's mission. Roadway Movers, Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Roadway Movers, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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  • Program Director
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    Program Director
    23 hours ago
    $55000–$65000 yearly
    Full-time
    Mott Haven, The Bronx

    Description Position Title: Program Director Department: Early Childhood Education & Elementary Division Site/Location: Mott Haven Community Center FLSA Classification: Non-Exempt / Full Time Salary Range: $55,000 - $65,000 Reports To: Senior Director and/or Department Director MISSION STATEMENT East Side House cares for the individuals, families, and communities we serve by expanding opportunities for them to live more fulfilling lives through education, career development, and supportive services. JOB DESCRIPTION Summary/ Objective East Side House (ESH) provides high-quality, year-round programming in NYCHA community centers and public schools, serving youth and families through education, workforce readiness, recreation, and community engagement. Reporting to the Senior and/or Department Director, the Program Director oversees the development, implementation, and supervision of Early Childhood Education & Elementary Division. This includes daily operations, staff management, compliance, and creating safe, inclusive, and responsive environments that promote positive outcomes. As a member of the Early Childhood Education & Elementary Division, the Program Director is expected to lead dynamic, age-appropriate programming for Elementary age participants and community members. This role includes direct supervision of the Assistant Program Director, Group Leaders, Activity Specialist, and other frontline staff. It requires regular collaboration with Human Resources, Finance, IT, and other East Side House departments. Essential Functions and Responsibilities: Under the supervision of the Senior Director and /or Department Director, the Program Director will: • Provide strategic leadership and day-to-day oversight of youth and adult programs, including evenings, weekends, and summer., • Recruit, hire, schedule, onboard, and supervise full-time and part-time staff., • Monitor performance and ensure compliance with DYCD goals, quality standards, and contractual requirements., • Conduct staff evaluations, provide ongoing coaching, and lead monthly professional development and team meetings., • Oversee the design and delivery of engaging, age-appropriate programming focused on academics, recreation, workforce readiness, and cultural enrichment., • Ensure compliance with DOH School-Aged Child Care and Summer Day regulations, including quarterly inspections., • Train staff on safety protocols and ensure emergency preparedness., • Track attendance and maintain accurate records using DYCD Connect and internal systems., • Manage CACFP Food Program compliance and documentation., • Serve as the main point of contact for NYCHA, DYCD, schools, families, and community partners., • Build relationships with residents, tenant associations, youth councils, and community stakeholders., • Conduct quarterly community assessments and incorporate participant feedback into program planning., • Plan and execute four community events and a series of family workshops annually., • Cultivate at least three new partnerships each year to expand program offerings., • Manage the program budget, process purchase orders, and submit reports on time., • Represent the program in required meetings and maintain regular communication with NYCHA and DYCD., • Collaborate with ESH colleagues to coordinate events, share best practices, and support agency-wide initiatives., • Perform other duties as assigned. Other Duties Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, obligations, and activities are subject to change at any time, with or without notice. Qualifications Qualifications To perform this position successfully, the program director must fulfill all the elements of the job description to the highest standard and work well with colleagues in a high-energy, collaborative work environment. Additional qualifications include: Education & Experience • Bachelor’s degree 2 years experience in field, • Experience with budget management, compliance, and structured youth or intergenerational programming., • Knowledge of Bronx communities and local resources; NYCHA or DYCD program experience strongly preferred Skills & Competencies • Project Management: Manages programs, events, and schedules effectively., • Problem Solving: Applies sound judgment and youth-centered solutions., • Community Engagement: Builds partnerships with families, residents, and stakeholders., • Participant Focus: Designs responsive, inclusive, and community-aligned programming., • Team Leadership: Coaches staff, builds team culture, and promotes professional growth., • Analytical Thinking: Uses data and feedback to drive program improvements., • Organizational Skills: Excels in documentation, budgeting, and managing priorities., • Communication: Strong written, verbal, and public speaking skills., • Cultural Humility: Leads with equity and respect for diverse communities. Clearance Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings. Supervisory Responsibility N/A OR This position is responsible for supervising and managing the performance of all designated employees assigned to the position within the department. Physical Demands This role may involve occasional lifting or moving of items up to 25 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Expected Work Schedule The typical work schedule for this position includes the following: • COMPASS Programs: Monday through Friday, between 10:00 AM and 6:00 PM, aligned with school-based programming needs., • Cornerstone Programs: Weekday evening shifts (typically 3:00 PM-11:00 PM, with potential for Saturday and Sunday shifts, based on site-specific programming)., • Sunday programming may be required based on seasonal activities or community events. As aligned with the needs of the program/service. The schedule may be adjusted based on ESH’s operational needs, with notice provided whenever possible. EEO Statement East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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  • Team Member (Fast Food)
    Team Member (Fast Food)
    14 days ago
    $17–$19 hourly
    Full-time
    Manhattan, New York

    CULTIVATE A BETTER EXPERIENCE At Taco Tek, we believe fast food shouldn’t feel like fast food. We’re on a mission to serve bold Mexican-inspired flavors using fresh ingredients, made-to-order meals, and genuine hospitality. Whether we’re preparing a burrito, grilling steak, frying fresh chips, or welcoming guests with a smile, every team member plays an important role in creating an exceptional experience. We’re looking for energetic, dependable people who take pride in their work, enjoy working with others, and want to grow with a fast-growing restaurant brand. If that sounds like you, we’d love to meet you. THE OPPORTUNITY As a Crew Member, you’ll learn every aspect of the restaurant. Depending on your experience and shift, you’ll rotate through different stations including: • Grill, • Prep, • Line, • Cashier, • FOH, • Closing & Opening Operations Whether you’re opening the restaurant in the morning or closing late at night, you’ll help deliver great food and outstanding service while maintaining Taco Tek’s standards for quality, cleanliness, speed, and hospitality. No two shifts are exactly alike, giving you the opportunity to learn new skills and grow into leadership positions. WHAT YOU’LL DO Every shift starts with one goal: Deliver an exceptional guest experience. Responsibilities may include: Guest Experience • Welcome every guest with a positive attitude., • Prepare customized orders accurately and efficiently., • Deliver friendly, fast, and genuine customer service., • Resolve guest concerns professionally., • Maintain a clean and inviting dining room. Food Preparation • Prepare fresh ingredients daily., • Grill meats and vegetables., • Fry chips, fries, quesadillas, and other menu items., • Assemble burritos, bowls, tacos, nachos, salads, and other made-to-order meals., • Follow recipes and portion standards., • Ensure food quality and presentation meet Taco Tek standards. Restaurant Operations • Stock and replenish ingredients throughout the shift., • Rotate inventory using FIFO procedures., • Monitor food quality and freshness., • Complete prep work throughout the day., • Follow all food safety and sanitation standards., • Complete temperature logs and required checklists. Teamwork • Support teammates during busy periods., • Communicate clearly between front and back of house., • Help train new Crew Members., • Maintain a positive, respectful work environment. MORNING SHIFT RESPONSIBILITIES Morning Crew Members help prepare the restaurant for a successful day by: • Opening kitchen and dining areas, • Preparing fresh ingredients, • Cooking proteins and sides, • Stocking stations, • Receiving deliveries, • Organizing inventory, • Preparing online order stations, • Ensuring the restaurant is ready before opening NIGHT & CLOSING SHIFT RESPONSIBILITIES Closing Crew Members help finish the day strong by: • Serving late-night guests with the same quality and hospitality, • Keeping stations stocked until closing, • Breaking down kitchen equipment, • Cleaning grills, fryers, prep stations, and dining areas, • Properly storing food, • Completing nightly prep, • Washing dishes and utensils, • Completing closing checklists, • Leaving the restaurant clean, organized, and ready for the next day’s team WHAT YOU’LL BRING TO THE TABLE We’re looking for people who are: • Reliable and punctual, • Positive and hardworking, • Team-oriented, • Friendly and guest-focused, • Willing to learn, • Comfortable working in a fast-paced environment, • Passionate about fresh food and hospitality Qualifications: • Restaurant or customer service experience preferred, but not required., • Strong communication skills., • Ability to stand for long periods., • Ability to lift up to 50 pounds., • Comfortable working around hot equipment., • Flexible availability, including nights, weekends, and holidays., • Must meet minimum hiring age requirements., • 21+ preferred for certain positions. GROW WITH TACO TEK Many of our leaders started as Crew Members. We believe in promoting from within and investing in our people. Potential career path: Crew Member ↓ Kitchen Specialist / Cash Lead ↓ Shift Leader ↓ Assistant General Manager ↓ General Manager ↓ District Manager WHY YOU’LL LOVE WORKING HERE ✔ Competitive pay ✔ Free meal during every shift ✔ Flexible scheduling ✔ Paid training ✔ Growth opportunities ✔ Cross-training across multiple stations ✔ Employee recognition programs ✔ Team-focused culture ✔ Fast-paced environment where every day is different ✔ Opportunity to grow with a rapidly expanding restaurant brand OUR VALUES Fresh First We prepare food with pride using quality ingredients. Hospitality Always Every guest deserves an exceptional experience. Better Together We win as one team. Own It Take responsibility. Solve problems. Lead by example. Keep Growing Learn something every shift. Move With Purpose Work efficiently without sacrificing quality. Join the Taco Tek Team Whether you’re looking for your first job, building a career in hospitality, or searching for a place where hard work is recognized, Taco Tek is a place where you can learn, grow, and make an impact every day. Fresh Food. Great People. Endless Opportunity.

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