Client Care Coordinator
25 days ago
Toms River
Job DescriptionClient Care Professional At SYNERGY HomeCare, we are more than just a caregiving agency – we are a family. We are committed to providing exceptional, compassionate care that enhances the well-being of our clients and their loved ones. We are seeking dedicated and professional Client Care Professionals to join our team. This is a versatile, on-call role combining Home Health Aide (HHA) responsibilities with office-based support. The ideal candidate is an experienced HHA who is passionate about improving healthcare quality for patients and families. If you are compassionate, adaptable, and eager to make a difference, we encourage you to become part of our SYNERGY HomeCare family. Why Join SYNERGY HomeCare? • Competitive Compensation – Based on experience and qualifications, • Career Growth Opportunities – Professional development & leadership roles, • Employee Recognition Program – Celebrating outstanding performance, • Referral Bonus Program – Get rewarded for bringing great talent to our team, • Ongoing Training & Professional Development – Online Learning Management System, • Supportive Team Culture – Be part of a mission-driven, compassionate workplaceKey Responsibilities: As a Client Care Professional you will have a dual role, you will play a vital role in providing hands-on client care and assisting with office support. Your duties include: Client Care Responsibilities: • Assist clients with Activities of Daily Living (ADLs) – grooming, bathing, dressing, mobility, toileting, and personal care., • Provide companionship and emotional support – initiate conversations to create a positive, uplifting environment., • Support daily living tasks – carrying and unpacking groceries, offering directions, and assisting with household needs., • Observe and report any changes in a client’s condition or need for additional care, • Respond quickly to emergency situations – be on-call for urgent support or new client starts., • Work collaboratively with community staff – maintain positive relationships with caregivers and clients' families., • Office & Administrative Support:, • Answer phone calls and assist with scheduling, coordination, and communication, • Scan, organize, and file client and caregiver documents (paper & digital), • Relay messages between caregivers, clients, and external healthcare providers, • Help coordinate internal communications – ensure seamless service delivery, • Travel between locations as needed – support new case assignments and urgent needs, • Serve as a mentor to new HHAs and PCAs – provide guidance, encouragement, and training, • Promote professional growth and caregiving excellence – lead by example and uphold high care standards Ideal Candidate Qualifications: • Valid & Current New Jersey Home Health Aide (HHA) Certification (Required), • Preferred: 2+ years of experience as an HHA (Not Required, But a Plus), • Valid CPR or Basic Life Support (BLS) Certification, • Strong observational skills and attention to detail, • Excellent communication & interpersonal skills – ability to build strong relationships with clients, families, and team members, • Self-starter who can work independently and take initiative, • Fluency in English (verbal & written) – must understand and document care plans accurately, • Experience with dementia, Alzheimer’s, Parkinson’s, diabetes, and stroke care is a plus, • Basic math skills – ability to calculate simple measurements and money transactions, • Valid driver’s license & reliable transportation – must be prepared to travel for client care and office support Job Type: Full-Time If you would like to join our outstanding team at SYNERGY HomeCare, apply today!