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Overview VNS Health provides direct psychosocial services to mentally ill patients in the community who are experiencing psychosocial difficulties. Provides linkage, coordination with, referral to and follow-up with appropriate ongoing service providers. Provides information and consultation to other community agencies and other disciplines, including other services of the Agency. Assists in the overall functioning of the Program. Works under general supervision. Be part of our 130-year history and innovative Future of Care built by clinicians like you. What We Provide Referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Responsible for screening telephone referrals., • Performs psychosocial evaluation and assessment of mental health service needs of identified patients and their families through professional knowledge, skills of observation and interviewing., • Develops and implements short-term service plans for patients, in conjunction with other members of the Program., • Provides counseling, care management and appropriate referrals for long term and supplemental treatment., • Prepares case histories and prepares and maintains case records, in accordance with the Program record-keeping mechanism., • Encourages resistant clients to accept mental health services through interventions with clients and/or family members and friends concerned with the client's welfare., • Participates in interdisciplinary team meetings and case conferences of the Program., • Provides referral and provision of information to appropriate long-term mental health services and social services and social services providers, or long-term residential facilities., • Coordinates and follows up on linkages made between clients and other service agencies and mental health providers to ensure continuity of care., • Liaison with, and consultation to, community agencies., • Provides outreach services as part of the Program to mentally ill individuals in the community who are experiencing, or are at risk of, psychosocial difficulties and require mental health intervention in their home., • Serves as resource person to the program and other components of the Agency, when requested, pertaining to psychiatric nursing., • Participates with the team and other appropriate Agency staff in the development and implementation of an in-service training component., • Assists and collaborates with the Program Coordinator in the overall functioning of the service., • Assumes Program Coordinator's functions in his/her absence, as requested., • Participates in community programs and education, as requested., • Contributes to the formulation of clinical and administrative policies and procedures and the preparation of policy and procedure manuals, as required., • May provide clinical supervision for Mental Health Technician, graduate Social Worker students or junior staff Social Workers., • Monitors mental status of Senior Citizens accepted to the program., • For Mobile Crisis - Adult (4711) FLOAT Team Only: Assists other Mobile Crisis Agencies across the five boroughs with 24-hour notice. This means you’ll be part of a flexible response team, ready to provide crisis intervention and psychosocial support wherever needed in NYC. This requires adaptability and strong coordination skills., • Participates in special projects and performs other duties as assigned. About the Program Adult Mobile Crisis The Adult Mobile Crisis program provides rapid, community-based crisis intervention and short-term case management for adults experiencing or at risk of a behavioral health crisis. Why Join This Program: Be on the front lines of behavioral health crisis response and help individuals access care when they need it most. Qualifications Licenses and Certifications: Current registration to practice as a Licensed Master Social Worker in New York State requiredAs determined by operational/regional needs, valid drivers license may be required Education: Master's Degree In Social Work after successfully completing a prescribed course of study at a graduate school of Social Work accredited by the Council on Social Work Education and the Education Dept. and who is certified or licensed by the Education Dept to practice Social Work in New York State required Work Experience: Minimum of one year experience as a Social Worker in a health care setting requiredAs determined by operational needs, bilingual skills may be required Pay Range USD $66,300.00 - USD $79,800.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Overview VNS Health Behavioral Health Supervisor provides direct psychosocial services to mentally ill individuals in the community who are experiencing, or are at risk of, an acute psychological crisis or are in need of mental health treatment. Provides assessment, linkage, coordinates with, referral to and follow-up with appropriate ongoing service providers. Provides information and consultation to other community agencies and other disciplines, including other services of VNS Health. Assists in the overall administrative and clinical functioning of the program. Works under general direction. What We Provide • Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays – confirm days off based on employee type- see reference guide, • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability, • Employer-matched retirement saving funds, • Personal and financial wellness programs, • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care, • Generous tuition reimbursement for qualifying degrees, • Opportunities for professional growth and career advancement, • Internal mobility, CEU credits, and advancement opportunities, • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do • Provides clinical supervision and direction to social work/ behavioral health team members and assumes responsibility for overall program functions in the Program Managers absence., • Organizes various program components for the appropriate utilization and management of staff including triage and case management procedures, staff scheduling, referrals, outreach efforts, evaluations and liaison activities., • Participates in quality assurance activities and ensures compliance with regulatory and contractual requirements., • Screens referrals., • Performs psychosocial evaluation and assessment of mental health service needs and emergency social service needs of identified patients and their families through professional knowledge, skills of observation and interviewing., • Develops and implements short-term service plans for patients, in conjunction with other members of the team., • Provides crisis intervention services to mentally ill individuals whose circumstances and condition require rapid intervention., • Provides supportive counseling, case management and appropriate referrals for ongoing treatment, • Prepares case histories and prepares and maintains case records, in accordance with the program’s record keeping protocols., • Encourages service resistant clients to accept mental health services through intervention with clients and/or family members and friends concerned with the client's welfare., • Participates in interdisciplinary team meetings, rounds and/or case conferences of the program., • Provides linkage, referral and provision of information to appropriate mental health services and social services and social services providers,., • Coordinates and follows up on linkages made between clients and other service agencies and mental health providers to ensure continuity of care., • Liaison with, and consultation to, community agencies., • Provides outreach services to mentally ill individuals referred to the program who are experiencing, or are a t risk of, an acute psychosocial crisis and require mental health intervention in their home or community., • Serves as resource person to the program and other components of the Agency, when requested, pertaining to social services available to patients and establishes a file of community referral sources., • Participates with the program and other appropriate Agency staff in the development and implementation of in-service training and education., • Assists and collaborates with the Program Coordinator/ Program Manager in the overall functioning of the team., • Assumes Program Coordinator’s/ Program Manager’s responsibilities in his/her absence, as requested., • Participates in community programs, education and advocacy, as requested., • Contributes to the formulation of clinical and administrative policies and procedures and the preparation on of policy and procedure manuals, as required., • articipates in special projects and performs other duties as assigned. About the Program Why Join This Program: Help keep families together by delivering intensive support that promotes stability and resilience. Qualifications Licenses and Certifications: Valid driver's license requiredLIC - Licensed Clinical Social Worker - New York State required orLIC - Licensed Mental Health Counselor - New York State required orLIC- Licensed Mental Health Professional required orLIC- Licensed Master’s Social Worker (LMSW) in New York State requiredNational Provider Identifier (NPI) number required or must be obtained upon hire. Management will provide assistance with the NPI application process required Education: Master's Degree in Social work, or other Human Services-related field required Work Experience: Minimum three years experience as an MSW working with patients in a mental health setting required Pay Range USD $70,200.00 - USD $87,700.00 /Yr. About Us VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

Job DescriptionRevenue & Partnerships Coordinator Independent Contractor – 30-Day TrialSynergized Coaching Solutions (on behalf of a client organization)Brooklyn, NY | Hybrid ( at least 2 in-person visits required weekly) Compensation:$800 (30-day trial) → $1,200/month + commissionsContract Type: 1099 Contractor ⸻ About the Role Synergized Coaching Solutions is seeking a polished, proactive contractor to support a client’s growth through partnership building, sponsorship outreach, and community engagement. This role is ideal for someone who is professional, organized, relationship-focused, and results-driven. ⸻ Key Responsibilities • Build relationships with community organizations, nonprofits, and employer groups • Secure sponsorships, collaborations, and revenue opportunities • Conduct structured outreach and maintain organized tracking • Support community events and partnership activations • Provide weekly updates and attend leadership check-ins ⸻ 30-Day Trial Deliverables • Outreach to 75 organizations • 6 partnership meetings scheduled • 2 sponsorship/revenue opportunities initiated • Weekly progress updates ⸻ Ideal Candidate • Strong communicator • Professional and detail-oriented • Experience in partnerships, outreach, community engagement, or business development • Reliable follow-through and independent work ethic The ideal candidate is a self-directed, experienced professional who can independently execute the responsibilities of this role without job-specific training. This position is best suited for individuals with prior experience in one or more of the following areas: • Marketing, Business Development, or Growth Strategy, • Insurance Brokerage, Benefits Consulting, or Employer Services, • Sales, Partnerships, or Contract Acquisition, • Media, Communications, Public Relations, or Advertising, • Community Outreach, Sponsorships, or Strategic Engagement, • Healthcare, Workforce Development, or Professional Services (preferred, not required) ⸻ How to Apply Email your resume or LinkedIn to:info@nursetaylor.comSubject: Revenue & Partnerships Coordinator Application

Job DescriptionABOUT THE NEW YORK ACADEMY OF SCIENCES The New York Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in life and physical sciences, the social sciences, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at www.nyas.org JOB TITLE: Vice President, Development DEPARTMENT: Development REPORTS TO: Executive Vice President & COO SUMMARY: The Vice President, Development serves as the Academy’s chief fundraising officer, responsible for developing and executing a comprehensive philanthropic strategy that advances the Academy’s mission to drive science, innovation and STEM education for the benefit of society. Working closely with the President & CEO, Executive Vice President & COO, Board of Governors, senior leadership and program teams, the VP Development builds meaningful relationships with corporate, foundation, and individual donors while ensuring fundraising priorities are tightly aligned with organizational strategy. This is an exciting, highly collaborative, hands-on leadership role that combines strategic planning, operational oversight, and fundraising execution in a period in which the Academy is building out a variety of new initiatives in response to societal and technological change. ESSENTIAL DUTIES: • Lead and execute the Academy’s comprehensive philanthropic strategy to achieve annual and multi-year revenue goals and advance strategic priorities., • Partner with the President & CEO, EVP & COO, Board of Governors, and senior leadership to drive donor engagement, fundraising initiatives, and external partnerships., • Partner with Academy leaders across scientific programs, education, conferences, awards, fellowships, membership and public engagement to expand and strengthen corporate, foundation, and institutional partnerships, securing multi-year funding and sponsorship opportunities aligned with mission priorities., • Serve as the President & CEO’s fundraising partner by identifying, preparing for, and participating in high-level donor cultivation and solicitation opportunities. Ensure effective engagement by stewarding high-capacity donors and strategic partners, while maintaining a robust pipeline of major, principal, and planned gifts., • Manage and expand a portfolio of key donors, with particular attention to securing ongoing unrestricted support. Identify and pursue new philanthropic opportunities that support program growth, innovation, and long-term sustainability., • Oversee and lead the Development function, including team performance, operations, and fundraising infrastructure, ensuring accountability, efficiency, and results., • Establish and monitor performance metrics, benchmarks, and reporting systems to track progress against fundraising goals and support strategic decision-making., • Represent the Academy externally and position it as a leading partner for philanthropic investment in scientific research, education, and innovation. GENERAL RESPONSIBILITIES: Individual Contributor Responsibilities: • Personally cultivate, solicit, and steward high-capacity donors capable of making transformative philanthropic investments., • Build and execute comprehensive donor engagement strategies that deepen relationships over time and actively manage a pipeline of major, principal and planned gifts., • Lead select high-level corporate partnerships, sponsorships and strategic fundraising opportunities., • Serve as a key external ambassador for the Academy with donors and corporate partners. Strategic Leadership and Department Accountability: • Implement and operationalize the Academy’s development strategy in alignment with strategic priorities and financial goals., • Maintain robust fundraising performance reporting and analytics for Senior Management and the Board to support strategic decision-making and revenue forecasting., • Ensure strong fundraising infrastructure, including donor databases, prospect research, stewardship and compliance with all fundraising regulations, ethical standards, and reporting requirements., • Foster a culture of philanthropy throughout the organization., • Perform other related duties as assigned in support of the Academy’s mission. SUPERVISORY RESPONSIBILITY: The VP sets clear goals and expectations, supports professional development, and fosters a collaborative, high-performing team culture aligned with the Academy’s advancement priorities for the Development department. The department consists of a Development Coordinator and a Senior Director, Institutional Giving. The VP provides leadership, coaching, and performance management as appropriate to align efforts; ensure accurate tracking, reporting and analytics across all revenue streams; and ensure strong execution. REQUIREMENTS: • 15+ years of progressively senior advancement or fundraising leadership experience., • Demonstrated success securing major and principal gifts and forging corporate partnerships, including six- and seven-figure commitments., • Experience leading comprehensive advancement programs at complex nonprofit, higher education, research, or science-based organizations., • Proven ability to build and manage high-performing development teams., • Demonstrated ability to develop and deliver detailed fundraising performance reports, including tracking progress against annual and multi-year development goals, and communicating results clearly to senior leadership and board stakeholders. Skills and Leadership Profile • Strategic thinker with the ability to align fundraising with mission-driven programmatic priorities and to translate complex scientific concepts into compelling philanthropic opportunities., • Exceptional relationship builder with credibility among philanthropists, scientific leaders, and institutional partners., • Nimble and entrepreneurial leader who enjoys problem-solving and thrives in lean and complex environments., • Strong understanding of philanthropic trends in science, education, and innovation sectors., • Highly collaborative leadership style and ability to influence across diverse stakeholders. Preferred Background • Experience fundraising for organizations advancing science, education, research, innovation, public policy, and / or healthcare and for complex mission driven organizations with multiple programmatic strands., • Familiarity with global philanthropy and international partnerships., • Understanding of the science, technology, and innovation ecosystem in New York City and globally. WORK SCHEDULE: The Academy operates during standard business hours Monday through Friday from 9am-5pm ET. Standard work week is 35 hours, unless otherwise noted. The Academy offers a flexible hybrid work model, which includes a combination of in-office and remote work. Specific in-office days are determined in coordination with the team and leadership. Flexibility is offered where possible, but regular in-person collaboration is required to support team effectiveness and project goals. This role requires up to 5% travel, which may include both domestic and international destinations. Travel is typically scheduled in advance and may be required for attending offsite fundraising events. This position is primarily sedentary and performed in a professional office environment. The role routinely uses standard office equipment, including computers, phones, photocopiers, and video conferencing technology. Employees are regularly required to sit or stand for extended periods, communicate effectively, and occasional walking, bending, or lifting of light items (up to 10 pounds) may be required. COMPENSATION & BENEFITS: Salary Range: $210,000- $240,000 annually. This is a full-time, exempt position. The salary listed represents a target range; final compensation will be determined based on multiple factors, including experience and qualifications. In addition to salary, the Academy offers a comprehensive benefits package, which includes affordable health insurance, a retirement plan with matching employer contributions, a personal and career development stipend, as well as generous paid time off policies. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at hr@nyas.org Powered by JazzHR q6TfIQAhrs

Job Description About the Role Hamilton-Madison House (HMH) is the leading provider of behavioral health services for New York City’s Asian community and the second largest provider in the country. HMH serves nearly 1,000 community members through a comprehensive program model that understands and incorporates the strengths of individual cultures and addresses the stigma related to mental illness. Services range from psychological services; personalized recovery-oriented services for individuals with mental illness; recovery programming for addiction in six languages and seven dialects; supportive housing for people with mental health issues; and training and internship opportunities for graduate students in social work, mental health counseling, and psychology. Our team of over 40 full-time and 16 part-time staff speak Cantonese, Mandarin, Korean, Japanese, Vietnamese, and Cambodian. The Outreach & Community Health Worker works closely with the Clinical Coordinator to advance community-based initiatives that expand access to mental health care and support services for the community. This role integrates traditional outreach with peer-informed approaches to reduce stigma, increase engagement, and strengthen pathways to culturally responsive care. The worker will identify barriers to services, promote cultural and linguistic responsiveness, and conduct targeted outreach across youth, adults, caregivers, and older adults. The position collaborates with community organizations, schools, healthcare partners, and faith based institutions to ensure mental health and peer support resources reach high need community members. *This is a 1 year grant funded position Key Responsibilities: Outreach, Engagement & Community Relationship-Building • Build and maintain partnerships with schools, social service agencies, clinics, hospitals, housing providers, and faith-based organizations to strengthen referral networks., • Conduct outreach at community events, schools, cultural organizations, and local businesses to promote mental health and peer support services., • Assist the Clinical Coordinator in identifying service gaps and implementing strategies to improve access and engagement., • Support the development of social media and digital outreach campaigns to raise awareness and reduce stigma Peer Support Expansion & Education • Introduce and promote peer support concepts through culturally responsive outreach., • Support the growth of culturally and linguistically appropriate peer services within Hamilton-Madison House programs., • Assist in recruiting Peer Specialists by identifying potential candidates, sharing opportunities through community networks, and participating in outreach to expand the peer workforce., • Share information about recovery and coping resources while maintaining clear boundaries and a non-clinical support approach. Client Support, Navigation & Collaboration Client Support, Navigation & Collaboration • Serve as a first point of contact for individuals seeking behavioral health or support services., • With supervisor guidance, conduct pre-admission screenings, address Health-Related Social Needs (HRSN), and connect individuals and families to appropriate resources., • Facilitate referrals to internal and external community-based services., • Maintain accurate and timely documentation according to agency and regulatory standards., • Participate in interdisciplinary meetings, case conferences, trainings, and assist with special projects assigned Minimum Qualifications: • Minimum Bachelor’s level in a social service discipline and 2 years of experience in the related field, • In-depth knowledge of Lower East Side community resources and mental health service providers, • Experience working with Asian immigrant communities and understanding of cultural and linguistic needs, • Bilingual fluency required, with a preference for proficiency in Mandarin/Cantonese., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and electronic medical records (EMR) software; willingness to learn new systems as needed., • Strong interpersonal, written, and verbal communication skills., • Commitment to racial and social justice and to promoting equity in healthcare access. Compensation: $26.50 per hour Hours: Monday to Friday, 37.5 hours/week Excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays.annually Hamilton-Madison House is an Equal Opportunity Employer

Job DescriptionBenefits: • Health insurance, • Paid time off, • Company parties, • Competitive salary Benefits/Perks • Flexible Scheduling, • Competitive Compensation, • Careers Advancement Job Summary We are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities • Collaborate with physicians, patients, families, and healthcare staff, • Coordinate a variety of healthcare programs, • Develop individualized care plans, • Educate patients on their healthcare options, • Create goals and monitor progress toward goals, • Recruit and train staff, • Create schedules Qualifications, • Previous experience as a Care Coordinator or in a similar position is preferred, • Certification as a medical assistant is preferred, • Strong problem-solving and organizational skills, • Ability to manage multiple projects or tasks and prioritize appropriately, • Ability to work in fast-paced situations and make sound decisions quickly, • Excellent interpersonal skills and high level of compassion, • Strong verbal and written communication skills

Job Description Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and over 2M active savers, with over $50B in assets saved across all 50 states. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? We are seeking an energetic and reliable professional to join our team as an Employer Services Coordinator. Successful candidates will be responsible for working directly with our Plan Sponsors by answering incoming emails and calls, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. As an Employer Services Coordinator at Vestwell, you are a dynamic individual who will work cross-functionally across teams in order to communicate and facilitate resolutions for any client satisfaction issues. The ideal candidate demonstrates strong curiosity and critical thinking skills, with an ability to analyze client needs and work cross-functionally to solve problems creatively. They are resilient, adaptable, and eager to learn while supporting clients and internal teams. Our mission-driven Employer Services team is often the first point of contact for customers, so we are interested in hiring individuals with a passion to provide memorable client experiences with an ability to make quick and accurate decisions. Those who work tirelessly through the lens of hospitality and customer service jump to the front of the line. What Will You Be Doing? Day-to-day you will be expected to: • Assist with a book of business consisting of advisors and sponsors to ensure their servicing needs are being met and assist with administration issues., • Help manage client expectations to avoid any disconnects with process and timing standards., • Collaborate across all internal teams in order to resolve any client issues and be the voice between our internal teams and our client to manage resolution, feedback, and satisfaction., • Identify and resolve one-touch tickets at point of initial contact by utilizing available online tools., • Provide detailed, accurate and timely responses to client email inquiries., • Share data-driven insights with our product teams to improve our platform and planning roadmap., • Participate in scheduled client conference calls to provide plan status and updates on remediation of any client issues., • Being the friendly, knowledgeable first point of contact for a high volume of inbound client phone calls., • Conducting appropriate and timely follow up to ensure the highest level of service., • Communicating in a relatable, humanized way to promote trust and allegiance., • Creating tickets and providing follow-up as required., • Adhering to client-facing and internal Service Level requirements., • Support the team with handling complaints, troubleshooting problems, and providing solutions, and escalating to our Legal and Compliance Team when needed., • Posting interaction within our tooling to document updates to client accounts., • Host or moderate webinars, walking sponsors through the registration and the portal, and answering questions. Requirements The Necessities: • Team mentality and the ability to multitask while attending to a high volume of incoming inquiries, • Strong time management and organizational skills to ensure the timeliness of all proactive and reactive communications, • Strong critical thinking and problem-solving skills, • Commitment to superior customer service, • Curiosity and a desire to learn, • Positive and proactive attitude, • Proficiency is required with Excel/Google Sheets, Word/Google Docs, Adobe Acrobat, and browsing network directories as we are a paperless office, • Excellent attention to detail and accuracy, proficient with numbers and basic calculations The Extras: • Retirement industry experience, • Series 6, 7, 63, 65, 66, • QKS, QKA, QKC This role will be based in either the Austin, King of Prussia, or Scottsdale office, and will be part of Vestwell's hybrid in-office operation. The expected base salary range for this position is $55K - $60K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company with an exciting future ahead. At Vestwell, we prioritize employee wellbeing through comprehensive health benefits, generous time off, and a dedicated Employee Wellbeing Committee. Our hybrid work model offers flexibility while providing access to our collaborative offices in Midtown Manhattan, Austin, King of Prussia, and Scottsdale. And, of course, as a company focused on helping people save for the future, we offer a competitive 401(k) plan. OUR PROCESS Our interview process starts the same for every candidate with 1-2 introductory conversations to learn more about your background, interests, and what you're looking for, while also giving you the opportunity to learn more about Vestwell and the team. From there, the process varies by role but typically includes a skills or experience-based assessment, such as a coding interview, portfolio review, or deeper discussion of your relevant experience. Successful candidates then move on to a virtual or in-person interview panel. Before extending an offer, we complete a reference check with a current or former manager and a peer. Throughout the process, we prioritize transparency, clear communication, and minimizing surprises. For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and over 2M active savers, with over $50B in assets saved across all 50 states. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? We are seeking an energetic and reliable professional to join our team as a Saver Services Coordinator. Successful candidates will be responsible for answering inbound phone calls and emails from individuals saving in workplace and education savings plans such as 401(k), 403(b), IRAs, 529 plans, and ESAs, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary. Our coordinators are often the first point of contact for these savers, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. Those who work tirelessly through the lens of hospitality and customer service jump to the front of the line. What Will You Be Doing? Day-to-Day You May Also Be Expected To: Responding to inbound inquiries via email, chat, and phone Primarily supporting individuals saving in 401(k), 403(b), IRA, 529, ESA, and other workplace savings plans by: • Providing complete, accurate responses delivered with empathy and understanding, • Proactively handling concerns, troubleshooting problems, and providing solutions, • Reviewing plan documents and processing distribution requests, • Effectively gathering and analyzing information while using reason and good judgment to solve client problems, • Researching with the Vestwell team, as needed, to resolve inbound inquiries and respond to clients within promised deadlines, • Constantly evaluating our product and processes for improvement, • Providing continuous feedback to our product team around client interactions with our platform Satisfying quality assurance and KPI requirements • Meeting quality control expectations through the monitoring of contact resolution, • Adhering to prioritization requirements in order to meet company goals for servicing responsiveness, • Creating tickets and providing follow-up as required, • Adhering to client-facing and internal Service Level requirements Ensuring client retention and maintenance • Being the friendly, knowledgeable first point of contact for inbound inquiries Requirements The Necessities • College degree, some customer service experience, and financial services experience preferred, • Strong verbal, written, follow-up, and organization skills, • Comfortable with inbound and outbound phone calls from individuals saving in 401(k), 403(b), IRA, 529, ESA, and other workplace savings plans, • PC literacy; experience with Zendesk and Jira is a plus, • Team mentality and the ability to multitask while attending to a high volume of incoming inquiries, • Flexible and adaptable to constantly changing responsibilities and assignments This role will be based in either the Austin or King of Prussia office, and will be part of Vestwell's hybrid in-office operation. The expected base salary range for this position is $50K - $55K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We're an innovative, high-growth company with an exciting future ahead. At Vestwell, we prioritize employee wellbeing through comprehensive health benefits, generous time off, and a dedicated Employee Wellbeing Committee. Our hybrid work model offers flexibility while providing access to our collaborative offices in Midtown Manhattan, Austin, King of Prussia, and Scottsdale. And, of course, as a company focused on helping people save for the future, we offer a competitive 401(k) plan. OUR PROCESS Our interview process starts the same for every candidate with 1-2 introductory conversations to learn more about your background, interests, and what you're looking for, while also giving you the opportunity to learn more about Vestwell and the team. From there, the process varies by role but typically includes a skills or experience-based assessment, such as a coding interview, portfolio review, or deeper discussion of your relevant experience. Successful candidates then move on to a virtual or in-person interview panel. Before extending an offer, we complete a reference check with a current or former manager and a peer. Throughout the process, we prioritize transparency, clear communication, and minimizing surprises. For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell's Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell's California Privacy Rights Policy.

Job Description Location: Brooklyn, NY (In-Office) Department: Operations Reports To: Director of Operations Join the WonderWay Team! WonderWay is seeking a compassionate, highly organized, and proactive Care Coordinator to join our growing Operations team. In this role, you will serve as the primary non-clinical point of contact for our in-home ABA clients and their families, ensuring a seamless service experience from scheduling through ongoing care coordination. If you thrive in a fast-paced environment, enjoy building relationships, and have a passion for supporting families and healthcare providers, we'd love to hear from you. What You'll Do As a Care Coordinator, you will play a vital role in ensuring continuity of care by coordinating communication, managing schedules, and supporting families throughout their ABA journey. Family Support & Communication Serve as the primary non-clinical contact for assigned families. Respond promptly to phone calls, emails, and text messages. Address questions regarding schedules, attendance, and general service-related inquiries. Build strong, trusting relationships with families while providing exceptional customer service. Escalate clinical concerns to the supervising BCBA or Clinical Director. Care Coordination Coordinate communication between families, BCBAs, RBTs, Scheduling, Billing, and Operations. Monitor active client cases to help ensure uninterrupted services. Assist with therapist changes, schedule adjustments, and service transitions. Maintain accurate client records within CentralReach and other company systems. Follow up on outstanding documentation when needed. Scheduling Support Coordinate in-home therapy schedules for assigned clients. Schedule new cases following onboarding completion. Manage schedule changes, cancellations, make-up sessions, and ongoing scheduling requests. Communicate schedule updates promptly to all affected parties. Collaborate with Clinical Leadership to ensure supervision requirements are met. Monitor staffing needs and escalate scheduling concerns when necessary. Client Experience Deliver outstanding customer service throughout the client's journey. Resolve operational concerns efficiently before they impact services. Maintain detailed documentation of client communications. Identify trends that may impact client satisfaction and recommend improvements. What We're Looking For Required Qualifications Bachelor's degree preferred or equivalent professional experience. Minimum of 2 years of experience in healthcare, ABA, client services, or care coordination. Excellent verbal and written communication skills. Strong organizational and time management abilities. Ability to prioritize multiple tasks in a fast-paced environment. Proficiency with Microsoft Office. Experience using CentralReach or similar healthcare software. Preferred Qualifications Previous ABA industry experience. CentralReach experience. Bilingual in English and Spanish. Why Join WonderWay? Be part of a collaborative and supportive team. Make a meaningful difference in the lives of children and families. Work in a growing organization committed to excellence in ABA services. Opportunities for professional development and career growth. Positive, team-oriented work environment. Success in This Role The ideal Care Coordinator will: Build strong relationships with families and providers. Ensure timely and professional communication. Coordinate services efficiently across departments. Help minimize service disruptions. Maintain accurate client information. Contribute to an exceptional family experience. If you're passionate about delivering outstanding service, enjoy coordinating moving pieces, and want to make a positive impact in the ABA field, we'd love to hear from you. Apply today and become part of the WonderWay team!

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs that pilot new ideas and address local challenges; Conducting original research to evaluate what works—and what doesn’t; and Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY Launched in early 2020, Manhattan Justice Opportunities (Manhattan Justice) seeks to rethink justice in Manhattan and to build a justice system that is more responsive to individuals’ and communities’ needs. Manhattan Justice is a centralized, court-based screening and referral hub that provides judges, prosecutors and defense attorneys at New York County Criminal Court and Supreme Court with a wide array of social service-based sentencing options in misdemeanor and felony cases. Manhattan Justice is seeking a Case Manager to work with defendants participating in the Manhattan Felony Alternative to Incarceration (ATI) Court. The ATI Court, which is led by Administrative Judge Ellen Biben, seeks to forge a new response to individuals charged with felonies by linking them to community-based social services. The Court is the first of its kind, providing an innovative model for other jurisdictions seeking to develop and implement meaningful post-conviction sentencing options for individuals facing felony charges. Reporting to Senior Social Worker, the Case Manager will be part of a team that provides case management services to the ATI Court. The Case Manager will be responsible for providing referrals to community-based services, offering comprehensive clinical case management, and monitoring participant compliance. An essential and dynamic feature of the Case Manager’s role will be close collaboration with key stakeholders. They will work regularly with the judge and court staff from the New York County Supreme Court who oversee the Felony ATI Court, as well as with other stakeholders, including the Manhattan District Attorney’s Office and New York City defense organizations. Court-based clinical work is an exciting, unique and demanding area of practice, and the Case Manager's role involves navigating and constructively engaging with differing and, at times, competing stakeholder perspectives. Responsibilities include but are not limited to: Provide comprehensive, clinically-informed case management services to a caseload of court-mandated ATI participants to help address issues such as substance use, mental health issues, trauma, domestic violence, housing and vocational needs, and other challenges in a participant’s life (e.g. new arrests, family court cases and other civil legal issues); Make appropriate community-based referrals for a variety of social service needs; Manage and monitor compliance with service mandates, including care coordination with providers; Provide written updates for court stakeholders for all court-involved participants; Participate in regular interdisciplinary case conferences with court stakeholders; Coordinate with court stakeholders on any non-compliance issues and assist clients in getting back into compliance, including re-engaging clients, arranging return on warrants, and implementing graduated responses to encourage future compliance; Attend court on calendar days, as needed, to help clients navigate court and collaborate with court staff and stakeholders; Collaborate and maintain strong relationships with key stakeholders, including the resource coordinator, prosecutors, defense attorneys, and other court and programmatic staff; Assist with scheduling and rescheduling participants for intakes, assessments, and programming with community-based partners; Request and review records, and otherwise assist with clinical assessments; Assist with data entry and ensure the accuracy of information in the electronic case management system, including entering case notes and assessment, case management, programming and case outcome data; Assist with toxicology testing and reporting, as needed; Provide crisis intervention and de-escalation, as needed; Provide voluntary referrals to community-based services, as needed; Assist the Felony ATI leadership with the development and implementation of new initiatives; including best clinical practices, and appropriate evidence-based interventions; Provide clinical services as described above to program participants on a voluntary basis post-mandate; Participate in clinical group supervision, staff meetings, and trainings, as scheduled; Attend evening community-based meetings and events, as needed; and; Assist with other programmatic and administrative tasks to support Manhattan Justice’s activities with the Felony ATI Court, as needed. Qualifications: A Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting; Experience working in a court or criminal justice setting strongly preferred; Experience working with drug/alcohol treatment, mental health, co-occurring disorders, and trauma-informed approaches strongly preferred; Bilingual (English-Spanish) preferred; Strong organizational and time management skills; Commitment to, and experience using, holistic and strengths-based approaches, meeting participants where they are, as well as the ability to work with people from diverse backgrounds in a culturally responsive manner; Strong writing and verbal communication skills; and; Knowledge of community-based resources throughout New York City. Position Type: Full-time. Monday - Friday, from 9:00 AM to 5:00 PM. This position is a one-year contract, subject to grant funding through June 30, 2027. Position Location: Manhattan, NY. Compensation: The compensation range for this position is $52,000 - $63,500 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. Eligible employees may participate in our 403(b) retirement savings plan through voluntary pre-tax and Roth contributions. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR Zv4zCR2qOM

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 503 Fifth Avenue, Brooklyn, NY 11215 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range Care Coordinators Under 2 Years Experience 48k-53k Annually Care Coordinators with two (plus) years of relevant experience $50-55k Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 685 E. 187th Street, Bronx, NY 10458 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range: Care Coordinators with two years' experience or less $48-53K Annually Care Coordinators with two years' experience or more $50-55k Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job Description Marketing Liaison Manhattanville Bronx, NY 10463 (Riverdale section) Benefits • Health insurance, • Paid time off, • Paid holidays, • Opportunities for growth Schedule • Monday to Friday, • Mostly Day shift with some flexibility for outreach Work Location In person (local travel required) Full Job Description Manhattanville is seeking an experienced and motivated Marketing Liaison to support census growth and build strong referral relationships throughout the Bronx and surrounding areas. The ideal candidate is relationship-driven, goal-oriented, and comfortable working in a fast-paced healthcare environment. Responsibilities • Develop and maintain relationships with hospitals, case managers, discharge planners, and community partners, • Generate referrals and drive admissions to meet census goals, • Conduct daily outreach, including in-person visits and meetings, • Act as a liaison between referral sources and the admissions team, • Ensure smooth patient transitions into the facility, • Track and report referral activity, • Represent the facility at community and networking events Qualifications • Previous experience as a Marketing Liaison, Admissions Coordinator, or healthcare sales preferred, • Skilled Nursing Facility (SNF) experience strongly preferred, • Strong communication and relationship-building skills, • Self-motivated and goal-oriented, • Ability to work independently, • Valid driver’s license and reliable transportation required Experience • Healthcare marketing or admissions: 1+ year (Preferred) License/Certification • Driver’s License (Required) Work Setting • Skilled Nursing Facility, • In-person with local travel

Job Description Support families, streamline care, grow your future! About Us United Care ABA is a fast-growing company delivering ABA therapy services to children and families. As we rapidly expand, the Care Coordinator role offers the opportunity to join early, make an impact, and grow in a supportive, mission-driven environment. If you thrive on helping others and keeping things running smoothly behind the scenes, this is your moment. The Role As a Care Coordinator, you’ll be the key connection between families, clinicians, and technicians—helping ensure care is delivered seamlessly. You’ll manage schedules, troubleshoot service issues, and provide consistent, clear communication with parents and staff. You’ll also support insurance follow-ups and administrative needs that keep families supported and providers focused. This is a frontline operations role with real impact. You’ll be trusted to solve problems, anticipate needs, and ensure no detail gets missed. For someone who takes pride in clear communication, fast follow-up, and meaningful work—there’s room to grow quickly. What You’ll Do • Serve as the go-to contact for families, providers, and BCBAs, • Manage provider-parent schedules, cancellations, and service changes, • Log services accurately and on time to support payroll and billing workflows, • Handle provider questions related to admin, billing, or scheduling, • Follow up urgently on insurance issues to avoid delays in care, • Keep families informed, reassured, and supported throughout the care journey, • Anticipate issues before they become problems and resolve them quickly What We’re Looking For • Experience in care coordination, healthcare admin, or ABA (strongly preferred), • Excellent communication and organizational skills, • Confident using phone, text, and email to connect with families and staff, • Calm under pressure and detail-oriented in fast-paced situations, • Compassionate, responsive, and committed to high-quality service Why United Care ABA • Competitive pay, • Newly renovated Brooklyn office, • Join a high-growth startup with real advancement opportunity, • Help build something that truly matters from the ground up

Job Description TITLE: Discharge Coordinator REPORTS: Clinical Director FLSA CODE: Non-exempt PRIMARY DUTY: Direct Care OUR MISSION: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: The Discharge Coordinator is responsible for guiding consumers and their families through the health care and supportive housing system by providing referrals, assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Discharge Coordinator assumes a central role in ensuring community based services and supports are available for those consumers participating in the Reintegration phase and/or prior to discharge. S/he works directly with consumers in individual and group sessions on issues surrounding discharge planning, identifying community based supports and securing appropriate living arrangements. SPECIFIC DUTIES & RESPONSIBILITIES: • Monitor and evaluate consumer needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Maintain up-to-date consumer charts including referrals and outcomes., • Support adherence to treatment plan recommendations, • Responsible for ongoing consumer discharge planning., • Review and generate daily referrals., • Coordinate schedules, troubleshoot conflicts and ensure compliance with all appointments for designated consumers., • Develop and facilitate Independent Living Skills workshops to build skills and increase knowledge related to activities of daily living, ability to access community-based resources, spending habits and money management., • Assist consumers in navigating the subsidized housing identification and application process. This includes completing 2010e applications on all residents seeking subsidized housing., • Assist consumers in filling out all necessary paperwork, accompanying residents to interviews, following up with supportive housing agencies and ensuring that all housing units applied for are safe and affordable., • Link consumers to instrumental support services such as Medicaid, Medicare, Social Security, food stamps, home health care, Senior Citizen Rent Increase Exemption (SCRIE) and home delivered meals prior to discharge., • Link consumers to psychosocial/healthcare support services (e.g. SUD recovery supports, aftercare, mental health, primary care, social adult day services, senior centers, etc.) prior to discharge., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as assigned. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • Bachelor’s Degree or Associate’s Degree with two (2) years of related experience in health insurance, care coordination, entitlement, or housing placement services for low income and/or homeless populations., • Experience providing service coordination and information, linkages, and referrals for community-based services., • Knowledge of city, state, and federal guidelines for public and private low-income housing, entitlements and health insurance., • Ability to research and network with other agencies/community based services to meet a variety of client needs., • Proficiency with computer operation (Microsoft Word, Excel, AWARDS, and Outlook programs)., • Excellent written and verbal communications skills., • Must be able to work a flexible schedule., • This position requires regular travel throughout the five (5) boroughs. In addition, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionTitle: Family Support Coordinator Agency/Program: Freedom VillageStatus: Non-Exempt, Full Time Hours Per Week: 35 Salary: $50,000 -$55,000 based on experienceSupervisor: Program DirectorStart Date: TBD Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed.Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc. Work Environment: This position will work full-time from the program site.Travel: Five days on-site per week and as needed. About Barrier Free Living (BFL):Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. About Freedom Village:Freedom Village is a 74-unit permanent supportive housing residence operated by BFL. Located in Manhattan’s Lower East Side, the program serves survivors of domestic violence with disabilities and frail elderly individuals (55+), offering a fully accessible and trauma-informed environment. Residents receive comprehensive on-site services including case management, counseling, and occupational therapy to promote safety, healing, and long-term stability. Role Summary:The Family Support Coordinator at Freedom Village plays a key role in fostering a supportive, inclusive community for families. This position is responsible for coordinating services and activities while providing comprehensive case management to support family stability, well-being, and self-advocacy. The Family Support Coordinator connects tenants with vital resources, promotes parent and family empowerment, and supports efforts to maintain permanent housing. This role requires a strong commitment to service coordination, trauma-informed care, and family-centered advocacy within a supportive housing setting. Responsibilities: • Provide comprehensive, trauma-informed case management to families, including intake, needs assessments, goal planning, and follow-up., • Support families in accessing resources such as public benefits, childcare, healthcare, education, legal advocacy, and mental health services., • Assist families in navigating systems such as HRA, ACS, DOE, and housing court, and advocate on their behalf as needed., • Collaborate with on-site social work and property management teams to ensure coordinated support for tenant stability and safety., • Support caregivers to enhance their parenting skills, • Develop and implement workshops, groups, and events focused on parenting, life skills, youth development, and family enrichment., • Maintain inventory and distribute age-appropriate supplies, books, and materials to support children’s development and family wellness., • Advocate and collaborate with community agencies to support child, family, and agency outcomes; including accompanying to appointments as needed., • Provide referrals and information to outside agencies related to child development, recreation, and mental health, • Maintain accurate and timely documentation of all services and interactions in the agency’s case management database., • Track and report program outcomes and support compliance with funding and contractual requirements., • Participate in case conferences, supervision, staff meetings, and training sessions. Qualifications: • Bachelor’s degree in Social Work, Human Services, Psychology, or a related field required; Master’s degree preferred., • Minimum of 2 years’ experience working with families, preferably in supportive housing, domestic violence, child welfare, or similar settings., • Strong understanding of trauma-informed care, family systems, and NYC social service systems., • Experience working with diverse populations including survivors of domestic violence, people with disabilities, and families facing homelessness., • Ability to work in fast paced environment., • Excellent conflict resolution skills., • Open to working with diverse populations., • Bilingual (Spanish or ASL speaking) preferred. Equal Opportunity Employer:BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Foster Care Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Good Shepherd Services is a leading youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our mission is to empower vulnerable young people in New York City to take ownership of their futures. Recognized by Crain’s New York as one of the top 100 places to work in NYC, Good Shepherd Services offers an exceptional work environment, a collaborative and mission-driven team, and a comprehensive benefits package. We invite you to join our organization and contribute to meaningful, lasting change in the lives of the youth and families we serve. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 685 E. 187th Street, Bronx, NY 10458 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range: Care Coordinators with two years' experience or less $48-53k Annually Care Coordinators with two years or more experience $50-55K Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care., • Experience providing service coordination and information, linkages, and referrals for community-based services. Administrative Info

Job Description A healthcare organization is hiring an Service Coordinator/Intake Representative for its NHTD (Nursing Home Transition and Diversion) program. In this role, you will guide individuals through the enrollment process, collect required documents, and coordinate with healthcare providers. While prior experience is not required, an Associate’s or Bachelor’s degree is essential. The ideal candidate will be organized, a strong communicator, and passionate about helping others. Spanish proficiency is a plus. Responsibilities Include: Enrollment Support: Guide individuals through the enrollment process for the NHTD program. Collect and organize necessary documents for program participation. Provider Coordination: Coordinate with healthcare providers to ensure a smooth enrollment process and timely documentation. Communicate with program participants and providers to clarify any necessary details. Data Management & Reporting: Maintain accurate records of participant documentation and progress. Assist with reporting and ensure all necessary paperwork is up-to-date and compliant. Ideal Qualifications: Associate’s or Bachelor’s degree required. Strong organizational skills and attention to detail. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Spanish fluency is a plus. This role offers a great opportunity to join a mission-driven healthcare team with room to grow and develop professionally. If you’re passionate about helping others and have strong organizational and communication skills, apply now! Salary: $52k - $55k/Year To apply, please send your resume to Racheli@bhirednyc.com

Job Description The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations that support low-income New Yorkers for over 175 years. CSS’s Health Initiatives Department runs a number of statewide programs that help New Yorkers find and use their health insurance or otherwise access health care, including: Community Health Advocates (CHA); the CSS Navigator Network (CNN); Community Health Access for Addiction and Mental Healthcare Project (CHAMP); the Independent Consumer Advocacy Network (ICAN); the Managed Care Consumer Assistance Program (MCCAP); the NY State Office of the Aging (SOFA) program; the Independent Intellectual and Developmental Disabilities Ombudsprogram (IDDO) and the Facilitated Enrollment for the Aged Blind and Disabled program (FE-ABD). These services are free for New York health care consumers and small businesses. It also coordinates the Health Care for All New York Campaign (HCFANY), a coalition of 170 groups dedicated to securing quality, affordable coverage for all New Yorkers. The New York State Department of Health awarded CSS a contract to run the Independent Consumer Advocacy Network (ICAN), the statewide Ombudsprogram for Medicaid Managed Long Term Care (MLTC). For more information, see http://icannys.org. CSS seeks to hire a Helpline Coordinator to provide consumer assistance through the ICAN Helpline. The ICAN Helpline Coordinator will provide consumer assistance to callers on the ICAN helpline. Job Responsibilities: • Handle live answer telephone calls from health consumers, family members and others on the ICAN Helpline;, • Conduct intake with clients calling the Helpline;, • Provide information, education, and referrals to callers to help them successfully enroll in or utilize Medicaid Managed Long Term Care (MLTC) coverage and other covered managed care plans;, • Ensure the proper recording of consumer information, data and detailed case notes for each case;, • Ensure timely responses for consumer cases requiring callbacks and follow up;, • Contribute to reporting of helpline trends and statistics; and, • Other responsibilities identified by Supervisor. Job Requirements: • BA or relevant advanced degree required, • Experience working with older adults and people with disabilities required, • Written and spoken fluency in Spanish required, • Extensive experience providing customer service assistance required, • Proficiency with MS Office required, • Experience providing customer service assistance on a helpline preferred, • Experience entering case notes into Salesforce or other database preferred, • Ability to provide information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, for the consumers, including individuals with limited English proficiency, • Strong communication skills, ability to type and write clearly, concisely, persuasively and keep detailed notes of all communications, • Ability to project patience, competence, and care for other people’s welfare through oral and written communications, • Experience with and understanding of the health care system or demonstrated willingness to learn about it, • Most days the schedule will be 9am-5pm, however one day per week may be 8am-4pm and one day per week may be 10am-6pm. Salary and Benefits: This position is union represented by Local 1199 SEIU with an annual salary of $75,196.00 with comprehensive medical, dental, and vision coverage provided by 1199. Community Service Society provides an employee benefit package including 403b retirement savings plan, defined benefit retirement plan, commuter benefit plan, EAP, and more in addition to a robust paid time off policy. Physical Requirements: Office work that requires sitting, use of a computer, answering phone calls, etc. CSS currently offers a hybrid work environment requiring onsite work at CSS’ office at least two days per week and three days per week remote work. CSS will provide all equipment necessary to perform the job from home, but the employee must use their own wired internet connection. *Interested applicants should provide a cover letter and resume at the time of application submission* CSS is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, military status, or any other characteristic protected by applicable federal, state, or local law. CSS complies with all applicable federal, state, and local laws governing employment, recruitment, and hiring.

Job Description MHA promotes mental health and total wellness for individuals facing challenges associated with mental illness and addiction recovery. We increase community awareness while enhancing mental well-being through advocacy, education, prevention, treatment, and services. MHA is seeking a full-time Case Manager to join our Prospect House Team! Be a part of the team that makes a difference in the lives of our consumers. Benefits of working at the Mental Health Association: • Joining the staff of supportive and team-oriented individuals, • MHA is an approved site for the New Jersey Behavioral Healthcare Provider Loan Redemption Program., • Excellent benefits package available, • Retention Incentive provided after completion of 6-month anniversary Qualifications:, • A Bachelor's degree in a human services field, or an Associate's degree and two years’ experience in providing human services, or five years of human service experience, or possess a relevant professional credential, such as Certified Psychiatric Rehabilitation Practitioner, bachelor's degree in social work, certified rehabilitation counselor, certified alcohol and drug counselor, bachelor's degree in rehabilitation, or bachelor of science in nursing., • Computer literacy required.Responsibilities:, • Responsible for daily implementation of Partial Care Program, in collaboration with staff, supervisors and members, to provide partial care services to individuals with severe and persistent mental illness, to enhance community functioningMilieu Activities:, • Plan and facilitate therapy, coping, activity and psycho-educational groups to enhance social skills and promote relapse prevention and independent living., • Collaborate with members and staff to accomplish psycho social goals and tasks of the unit., • Provide milieu management., • Participate in unit trips including van driving, • Evening, weekend and holiday social program coverage as required by program needs.Case Management:, • Provide case management services for members as assigned, including coordination of medical, psychiatric, financial, residential, social, and legal needs of assigned members., • Regular goal-setting with members., • Crisis intervention, • Assist members to obtain entitlements, especially Medicaid/Medicare, food stamps., • Obtain medical records., • Liaison with family, boarding home staff and local agencies which serve the elderly., • Consult regularly with Prospect House program psychiatrists., • Consumer advocacy and outreach., • Arrange transportation services., • Provide transportation as needed.Record Keeping:, • Maintenance of electronic clinical records including case notes, treatment planning, outcome data and other reports as required by funding sources.Program Development:, • Collaborate with Program Director and Unit Leader to develop program to promote growth and expansion of services, select supplies and materials, research new program methods and activities., • Maintain contact with other programs for information sharing, referrals and public relations., • Input into weekly scheduling of staff.Other:, • Participate in computer training as required., • Participate in outreach/marketing efforts as required., • Must meet all expected productivity levels, in regard to direct service provision to consumers., • Perform other duties as assigned by the Director. Annual Base Rate: $44,000 Reports to: Program Director and Program Coordinator Fully paid medical coverage for eligible staff. Generous 401(k) match. Plentiful Paid Holidays, Vacation, Personal and Sick time. MHAEM is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MHAEM’s policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. EEO/AA M/F/M/V/D Employee Rights under the FMLA Powered by JazzHR 5z26xICIZc

Job Description We are looking for a dynamic and compassionate Bilingual (Spanish speaking) Care Coordinator to support the youth in our Health Home program. In this role you will guide program enrollees and their caretakers (legal guardians) through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 503 Fifth Avenue Brooklyn NY, 11215 Hours: 35 hours, Non-Exempt (Staff are expected to be onsite as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary: Care Coordinators with two years experience or less $48-53K Annually Care Coordinators with two years experience or more $50-55k Annually Major Duties: • Obtains required Care Management enrollment consents from the individual or legal guardian, • Completes initial and ongoing needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s most appropriate level of care management., • Responsible for the overall management of the patient’s Individualized Plan of Care. Through the creation of an Individual Plan of Care the Care Manager is able to:, • Coordinate the enrollee’s provision of services including as per their acuity level., • Support adherence to treatment recommendations, • Monitor and evaluate a patient’s needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Meets client contact requirements (keeping in mind that caseloads may be “blended”):, • Care Managers serving children will be required to have some face-face visits on a consistent schedule as per the mandates of their acuity level (high, medium, or low)., • Meets Care Management documentation requirements in a timely and accurate manner by effectively utilizing designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as needed, • Functions as an advocate for clients within the agency and external service providers, • Promotes wellness and prevention by linking enrollees with resources and services based on their individual needs and preferences, • Educate the child/caregiver on care of chronic conditions, immunization, screening and other preventive interventions., • Helps clients to obtain and maintain public benefits necessary to gain health care services, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports, and others., • Effectively communicates and shares information with the individual and their families and other caregivers with appropriate consideration for language, literacy and cultural preferences., • Conducts care planning meetings/conferences and serves as an interdisciplinary team member to effectively provide/coordinate comprehensive and holistic care, • Identifies available community-based resources and actively manages appropriate referrals, access, engagement, follow-up and coordination of services, • In the event of hospital admissions, actively engages in the discharge planning process ensuring that the patient has all recommended post discharge services in place prior to discharge, • Attends and participates in ongoing staff development trainings to enhance skills needed to effectively meet the demands of the Care Manager position, • Ensure that child has periodic evaluations and follow up treatment for dental, vision and hearing care, following Medicaid EPSDT guidelines, • All other duties, as needed Qualifications: Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner; Care Coordinator; Case Manager and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare and/or other systems as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and, • Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court along with community-based offices, SIJC is a team of social service providers, court-based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. SIJC seeks a Supervising Case Manager for the borough’s Supervised Release Program (SRP). Reporting to the Director of Practice and Associate Director of Case Management, the Supervising Case Manager will be responsible for providing substantive and consistent clinically-informed task supervision to Case Managers and Senior Case Managers to ensure fidelity to the program model and providing quality service to participants. Supervising Case Managers ensure that staff are completing program-specific training; consistently applying policy, protocol, and best practices aligned with program-specific training; completing routine and accurate data entry and court reporting and communicating effectively across SRP teams to ensure the program builds on successes and proactively addresses challenges. This position is responsible for completing comprehensive and routine case audits in partnership with the compliance team to ensure consistent application of policies, protocols, and best practices. This position leverages exemplary communication, data management, and supervisory skills to support Case Managers and Senior Case Managers in the execution of their responsibilities. Though Supervising Case Managers will not carry a standard caseload, this position is responsible for supporting de-escalation efforts in service of participants presenting with acute needs. Responsibilities include but are not limited to: • Responsible for quality assurance, monitoring the team’s compliance with program requirements and court reporting obligations;, • Oversee routine and accurate documentation to ensure best practices and court reporting obligations are consistently practiced;, • Responsible for effective collaboration with the compliance team to ensure that Case Managers and Senior Case Managers complete accurate and timely data entry and compliance reporting within designated deadlines;, • Responsible for convening Case Managers and Senior Case Managers in response to deviations from the program model or other unfilled responsibilities;, • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;, • Support policy and protocol implementation in collaboration with site leadership and the SRP Court Reform team;, • Maintain effective collaboration with direct practice leadership including the Director of Practice, Director of Court Operations & Compliance, Associate Director of Case Management and Clinical Coordinator to ensure comprehensive and aligned service delivery to participants and the program model;, • Provide clinically-informed individual task supervision to Case Managers and Senior Case Managers on a weekly basis;, • Use therapeutically-informed tools such as motivational interviewing, active listening, and thoughtful modeling will be used to complement comprehensive auditing to ensure program policy, protocol, and strengths-based best practices are consistently applied;, • Contribute toward the goals of providing consistent, quality services to participants; substantively supporting staff in direct practice roles; and promote professional growth and development opportunities for staff, • Provide de-escalation support aligned with training, policy, and protocol, as needed;, • Support the recruitment and hiring of and onboarding and training for new case management staff;, • Work closely with the SRP Court Reform Training Specialist, Training Institute, and site Training Liaison to ensure SRP staff are consistently trained as required;, • Ensure regular and equitable access to program-related external professional development and training opportunities for direct reports;, • Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets, including management training;, • Generally does not carry an SRP caseload, but may need to temporarily take on cases as needed;, • Please note that this role is not eligible for clinical hours, and;, • Additional relevant tasks, as necessary. Qualifications: • Bachelor’s degree required;, • Minimum 4 years direct practice experience (e.g., therapeutic or case management) required;, • Experience in pretrial, court-based, or criminal legal system strongly preferred;, • Therapeutic intervention training and experience preferred, including but not limited to crisis intervention or de-escalation management;, • Supervisory experience preferred, but not required;, • Applicants with demonstrated clinical acumen and experience preferred;, • Masters degree and license in a mental health field valued but not required; and, • Bilingual (English-Spanish) strongly preferred. Position Type: Full-time, In-Person, Monday - Friday from 9:00AM - 5:00PM, working weekends as needed. Location: Staten Island, NY. Compensation: The compensation range for this position is $64,800 - $76,700 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR Z6dWF1c9wK

Job Description LaSante Health Center is seeking a Chronic Care Management Coordinator to join our team. The ideal candidate will serve as the primary point of contact for patients and families, guiding them through their care journey and connecting them to internal and external resources as needed. This position offers the opportunity to be part of a mission-driven, community-focused organization dedicated to delivering patient-centered care with compassion and respect. Key Responsibilities Act as the main point of contact for patients and their families regarding all aspects of care received at LaSante. Monitor and manage a designated panel of patients, particularly those with chronic health conditions. Support patients in understanding and managing their medical conditions, medications, and treatment plans. Enroll patients in medical and support programs that meet their needs. Facilitate communication between patients, families, and healthcare providers to ensure coordinated, high-quality care. Assist patients with scheduling and navigating appointments, referrals, and follow-up care. Connect patients to community resources and social support that promote overall well-being. Perform additional duties as assigned by supervisors. Qualifications Strong customer service skills Proficiency with computers and ability to learn healthcare systems quickly Excellent organizational and multitasking skills Prior experience in care coordination or case management preferred

Job Description Project FIND’s mission is to provide low- and moderate-income and homeless seniors with the services and support they need to enrich their lives and live independently. Today Project FIND operates three supportive housing residences that are home to about 600 people and four senior centers with over 3,000 members. Our members and residents range from the healthy and active to the frail and homebound to the homeless. For all these men and women, Project FIND is a critical resource, providing housing, meals, and programs that help individuals navigate the challenges of aging by encouraging community engagement and healthy living. Please visit our website at: www.projectfind.org. Job Summary: The Service Coordinator will work with tenants, who are all older adults, at the Woodstock Hotel. The program provides case management services, information, referrals, counseling, housing assistance, and crisis intervention for clients and their families. The Service Coordinator is responsible for conducting detailed assessments to determine client needs and eligibility for services, engaging with clients to develop and implement a service plan and providing supportive case management and counseling on a regular, on-going basis. Responsibilities: • Conduct intake and assessment screening, assessing mental and physical health needs and supports, and financial eligibility for benefits, entitlements, conduct home and office and community visits to address unmet needs., • Implement constructive short and long-term interventions through counseling, education about counseling supports, case management, advocacy, referral for corollary services, long-term planning, and assistance with benefits., • In collaboration with Property Management assist with income affidavits, rental subsidy maintenance, housing applications and recertifications and assist in collecting rent as needed. Work closely with all departments within the agency, including property management, maintenance, housekeeping, and the Older Adult Center, to ensure comprehensive support for tenants. Additionally, be able to coordinate with collateral contacts, such as healthcare providers, home care agencies, family members and other formal and informal caregivers to promote tenants’ overall health, safety, and well-being. • Provide direct support and education to clients and their caregivers on topics that can help support aging in place, self-care, health and wellness and advance directive and end of life planning., • Facilitate groups using published curriculums on topics such as harm reduction, mindful living, stress reduction or financial management., • Provide timely documentation and maintenance of client files and progress notes., • Provide coverage for non-assigned program participants, as needed., • After six months, assist with training and support of new staff on essential job functions, as requested., • Perform other related tasks as requested or assigned. Qualifications: • Bachelor's degree or minimum of 2 years relevant experience strongly preferred. Licensed LMSW or LCSW preferred., • Commitment to Project FIND's mission., • Experience working with older adult populations and families preferred., • Bilingual language Spanish fluency preferred., • Ability to provide accurate and timely documentation required., • Time management skills to coordinate multiple responsibilities and services., • Ability to work independently and as part of a team, in both a home and office environment., • Maintain client and agency confidentiality., • Excellent interpersonal, public speaking, and written communication skills. Must be able to communicate effectively and appropriately with other team members, community agencies, and clients with diverse opinions, values, characteristics, and cultures., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Excellent oral and written communication skills., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Be creative and flexible. Schedule: Monday - Friday, 9:00AM - 5:00PM Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.

Job Description About Us: Welcome to Pod Health, a beacon of comprehensive wellness that empowers you to take control of your health from the comfort of your home. Our user-friendly health monitoring devices seamlessly connect you with our monitoring services and your healthcare team, transmitting real-time data for unparalleled insights and swift intervention. We recognize that mere minutes and minor variations can have significant implications. Our pride lies in our rapid response times and unwavering attention to detail, leaving no room for oversight in patient home monitoring. Yet, our mission transcends medical proficiency. We are your allies, delivering support wherever you require it – from coordinating with diverse healthcare providers to offering education that empowers you to manage your health effectively. Our holistic approach to chronic care management acknowledges individual needs, tailoring services to each unique patient. Wherever you are, we offer solace through personalized care plans and unwavering support, maintaining your health trajectory. Our dedication extends to crucial post-discharge care, where quality transitional support curtails preventable readmissions and medical errors, bolstering your well-being with our dedicated specialists. Together, we craft personalized health plans that seamlessly integrate with your lifestyle. Pod Health's virtual clinic is your accessible gateway to top-tier medical care, epitomizing warmth and expertise at the touch of a button. Our commitment spans a broad spectrum of needs, making us your singular destination for addressing everyday healthcare requirements – from minor ailments to comprehensive care. Why Join Pod Health? Working with us at Pod Health means becoming integral to a dynamic team revolutionizing healthcare. Here's why you should choose us: Making a meaningful impact: Your work directly contributes to improving the lives and well-being of individuals. You can make a tangible difference in people's health journeys by providing innovative remote monitoring solutions and comprehensive care. Cutting-Edge Innovation: Join a company at the forefront of healthcare technology. We're constantly pushing boundaries and developing state-of-the-art health monitoring devices and virtual care solutions, offering you the chance to work with cutting-edge tools and techniques. Our team is united by a shared mission – to provide accessible, high-quality healthcare to everyone. Working with passionate, purpose-driven individuals fosters a motivating and inspiring work environment. We believe in the power of diverse perspectives. Join a company that values inclusivity and welcomes individuals from all backgrounds, fostering a rich and innovative work culture. Our commitment to innovation extends to all team members. Join us at Pod Health and be a part of a transformative journey that's shaping the future of healthcare while nurturing your own growth and fulfillment. Job Title: Care/Social Services Coordinator Reporting To: Operations Manager Location: Full-time on-site in Brooklyn, NY (11218) Position Summary: The Care/Social Services Coordinator plays a critical role in supporting patients across our telehealth platform by connecting them to essential community resources, behavioral health services, financial assistance, and care navigation. This individual ensures patients receive the social support they need to thrive in their care journey, especially those facing barriers such as isolation, food insecurity, housing instability, or mental health concerns. This is an on-site position, requiring strong communication, case management, and documentation skills. The ideal candidate will have a background in social work, case coordination, or healthcare navigation in a virtual/telehealth or outpatient setting. Key Responsibilities: • Conduct virtual assessments to identify patients’ social, emotional, and practical support needs, • Collaborate with clinical teams (nurses, physicians, behavioral health specialists) to coordinate holistic care, • Refer and connect patients to appropriate community resources such as:, • Housing support, • Food assistance programs, • Transportation services, • Behavioral health care, • Financial and insurance navigation, • Advocate for patients and help remove barriers to care continuity, • Maintain accurate documentation of assessments, referrals, and follow-up in the electronic health record (EHR) or care coordination software, • Track and follow up on referrals to ensure successful connection and outcomes, • Participate in interdisciplinary case conferences and care planning discussions, • Ensure all interactions comply with HIPAA and company privacy protocols, • Stay informed of regional and national support programs and maintain an updated resource database Required Qualifications: • 1-2 years experience in case management, medical social work, or patient advocacy, • Bilingual fluency in Spanish or Chinese, • Experience working in a healthcare or telehealth setting preferred, • Excellent verbal, written, and virtual communication skills, • Comfortable using care coordination tools, EMRs, and video conferencing platforms, • Strong understanding of community-based resources, public benefits, and healthcare systems, • High level of empathy, discretion, and organizational ability Preferred Qualifications: • Experience working with vulnerable populations (elderly, uninsured, Medicaid/Medicare patients), • Familiarity with behavioral health and substance use services Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description The Care Coordinator will assist individuals in navigating complex systems to obtain services such as Medicaid benefits, housing assistance, food programs, transportation, and other community-based resources. This role works closely with clients, government agencies, and community partners to ensure individuals successfully access the support they need. Key Responsibilities • Conduct client intake and assess social and healthcare-related needs., • Assist clients with applications for government programs such as Medicaid, SNAP, housing assistance, and other benefits., • Connect clients with appropriate community resources and service providers., • Track referrals and follow up to ensure services are received., • Maintain accurate documentation and case notes in internal systems., • Communicate with government agencies, healthcare providers, and community organizations to coordinate services., • Provide ongoing support and guidance to clients throughout the service process., • Ensure compliance with program requirements and organizational policies. Qualifications • High School Diploma required; Associate’s or Bachelor’s degree in Social Work, Human Services, Public Health, Healthcare Administration, or related field preferred., • Strong communication and interpersonal skills., • Ability to work with diverse populations and individuals in need., • Strong organizational and time-management skills., • Basic computer skills and experience with data entry or case management systems. Preferred Qualifications • Bilingual (Spanish or other languages) strongly preferred., • Experience in healthcare, social services, community outreach, or customer service., • Familiarity with government assistance programs such as Medicaid or SNAP. Compensation & Benefits • Hourly Pay: $21–$26 per hour (based on experience), • Performance Bonus Opportunities, • Career growth opportunities within a growing organization, • Supportive team environment focused on community impact Join Our Team If you are passionate about helping people access essential services and want to make a meaningful difference in your community, we encourage you to apply. Apply today to become part of a mission-driven organization improving access to care and social services.

Job Description About Apex Concierge Services Apex Concierge Services is a healthcare management, consulting and staffing firm. Apex Concierge Services was founded with a profound commitment to health care & educational service excellence. It has earned its outstanding reputation by delivering high-quality services for over a decade. This has made the firm one of the most sought-after names in Healthcare and Educational forums. About the Role We are searching for a Care Navigation Coordinator to join our team. The Care Navigation Coordinator will be responsible for conducting initial assessments of new patients, coordinating their care plans, and organizing their access to necessary healthcare services. The position requires excellent communication skills, strong attention to detail, and a passion for improving patient health outcomes. The Care Navigation Coordinator will report to our healthcare services manager and work closely with a variety of healthcare professionals to ensure patient needs are met. Responsibilities • Conduct initial assessments of new patients to identify healthcare needs., • Develop and maintain effective relationships with healthcare professionals and community organizations., • Coordinate patient care plans and organize access to necessary services, including medical appointments, diagnostic tests, and prescription medications., • Use electronic medical records (EMRs) to document patient information and track progress toward care goals., • Collaborate with internal teams to develop and implement preventative care plans that improve patient outcomes., • Participate in meetings and trainings to stay up-to-date on healthcare industry trends and best practices., • Work with insurance companies to ensure insurance coverage for healthcare services and medications.Requirements, • Bachelor's degree in social work or related healthcare field., • Minimum 2 years of experience in healthcare coordination, patient navigation, or related work., • Knowledge of healthcare delivery systems, protocols and regulations., • Excellent communication and interpersonal skills., • Strong organizational and time management capabilities., • Ability to work well in a team-oriented environment., • Familiarity with EMR systems and other healthcare software programs.Starting Hourly Rate $18.00 per hour

Job Description We are seeking a dedicated and compassionate Bilingual (Spanish-speaking) Care Coordinator to support youth enrolled in our Health Home program. The Care Coordinator will play a key role in guiding participants and their legal guardians through the health care system by addressing access barriers, fostering relationships with service providers, and monitoring interventions and outcomes to ensure high-quality care coordination. Good Shepherd Services is a leading youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our mission is to empower vulnerable young people in New York City to take ownership of their futures. Recognized by Crain’s New York as one of the top 100 places to work in NYC, Good Shepherd Services offers an exceptional work environment, a collaborative and mission-driven team, and a comprehensive benefits package. We invite you to join our organization and contribute to meaningful, lasting change in the lives of the youth and families we serve. Reports to: CARE MANAGER SUPERVISOR, HEALTH SERVICES Location: 685 E. 187th Street, Bronx, NY 10458 Hours: 35 hours, Non-Exempt (Staff are expected to be on-site as requested. Hybrid schedules may be provided based on program needs and leadership discretion.) Salary Range Care Coordinator (Under 2 Years) $48,000-53K Annually Care Coordinator (2 Years and Over) $50,000-55k Annually Major Duties Care Coordinator: • Secure all required Care Management enrollment consents from the individual or their legal guardian., • Conducts initial and ongoing comprehensive needs assessments (Child and Adolescent Needs and Strengths; CANS) to determine the individual’s appropriate level of care management., • Oversee the development, implementation, and ongoing management of the Individualized Plan of Care (IPC), ensuring that:, • Services are coordinated according to the enrollee’s acuity level., • Treatment recommendations are supported and reinforced., • The individual’s needs are continuously monitored and evaluated across prevention, wellness, medical, behavioral health, care transitions, and social/community service domains., • Meets all client contact requirements, including:, • For child-serving Care Managers, completing required face-to-face visits in accordance with the individual’s assigned acuity level (high, medium, or low)., • Completes all Care Management documentation accurately and within required timeframes, utilizing the designated Care Management Portal (Medicaid Analytics Performance Portal; MAPP) and Electronic Health Records (EHRs) as appropriate., • Serves as an advocate for clients within the agency and among external service providers., • Promotes wellness and prevention by connecting enrollees to appropriate resources and services based on their identified needs and preferences., • Provides education to children and caregivers regarding chronic condition management, immunizations, screenings, and other preventive health interventions., • Assists clients in obtaining and maintaining public benefits necessary for accessing health care and supportive services, including Medicaid, cash assistance, Social Security, SNAP, housing supports, legal services, and employment or training programs., • Communicates effectively with individuals, families, and caregivers, ensuring sensitivity to language, literacy, and cultural preferences., • Facilitates care planning meetings and participates as a member of the interdisciplinary team to ensure comprehensive, coordinated, and holistic care., • Identifies community-based resources and manages referrals, access, engagement, follow-up, and coordination of services., • Actively participates in hospital discharge planning to ensure that all recommended post-discharge services are arranged prior to the individual’s release., • Attends and participates in ongoing staff development and training to maintain and enhance skills required for effective Care Management practice., • Ensures that children receive periodic evaluations and follow-up treatment for dental, vision, and hearing care in accordance with Medicaid EPSDT guidelines., • Performs all other duties as assigned. Qualifications of Care Coordinator Education and/or credential requirements are determined by children’s acuity level and requires one or more of the following: • Bachelor of Arts or Science degree with two years’ experience required, • Bilingual Spanish/English speaking candidates are highly encouraged to apply, • Must have previous experience as a Case Planner, Care Coordinator, Case Manager, and/or Case Worker in a social service setting, • Experience with Child Welfare; ACS; and Foster Care is helpful The candidate must possess the following Experience: • Relevant expertise and experience in serving children and families in child welfare, developmental disabilities, mental health, healthcare, and/or other systems, as well as those receiving preventive services., • Care Coordinators serving high acuity enrollees will be required to have demonstrated knowledge and understanding of the needs of such children and their families as evidenced by additional years of experience, education, or training., • Care Coordinators assigned to children who have medical fragility must have extensive experience in coordinating their care, • Experience providing service coordination and information, linkages, and referrals for community-based services.

Job Description$ 60,000 to $ 62,000 per annum The SkillSpring Department of The New Jewish Home is looking for a full time Workforce Programs Case Coordinator. JOB SUMMARY: As a key member of the SkillSpring (f/k/a GCD) department, the Workforce Programs Case Coordinator will engage with current participants in the young adult and high school programs in an effort to prepare for and secure employment. The role of the Workforce Programs Care Coordinator is to collaborate with SkillSpring participants using the care management process including: assessing a person’s functional level, their physical, cognitive, social-emotional status and their support system; developing a plan of care that addresses the needs and problems identified and incorporating the services that are needed to enhance the current support system; identifying and arranging for coordinated delivery of those services; monitoring changes in the person’s condition, and reassessing the person’s needs on a regular basis. This team member will serve in a coaching role and effectively advocate for program participants to have their various needs met with compassion and grace. The Workforce Programs Case Coordinator must possess a strong work ethic, a passion for working with underserved young adults, and be able to build and manage relationships with internal and external partners contributing to the professional success of the SkillSpring Department and its program participants. REPORTS TO: Young Adult Program Manager- Workforce Programs DUTIES AND RESPONSIBILITIES: 1. Ensure the health, safety and well-being of participants in the young adult program, by providing support and supervision of all activities., 2. Screen and identify young adult participants in need of care coordination services. Conduct comprehensive assessments by interviewing young adult participants to identify their participant’s needs and goals., 3. Collaborate with the SkillSpring Young Adult or Health Care Explorers teams, to identify problems or needs that require special planning, intervention, teaching or follow-up., 4. Actively support measures that prioritize the participant’s needs and promotes the effective use of resources. Facilitate the participant’s involvement in the direction of care., 5. Identify, plan and arrange for appropriate services by applying a knowledge of local regional and federal services and regulations. Collaborate with the participants, programming teams and community services., 6. Coordinate implementation of the care plan with case conferences and working collaboratively with community based partners on these conferences. to maximize continuity of care, 7. Monitor the participant’s needs and responsiveness to care plan interventions. Communicate with providers who are delivering care and services for the purpose of maintaining the quality of care. Maintain and revise care plan as the participant’s needs change., 8. Document assessments, plans, interventions, the participant’s goals and their response to care management. Evaluate the participant’s response to the plan of care and the appropriateness of services. Collaborate with team members to identify the participant status and need for care plan adaptation., 9. Participate in process improvement groups. Utilize benchmarking and other sources to identify best practice. Participate in setting performance targets to improve quality. Promote and assist with development of appropriate education materials. Promote and facilitate effective communication throughout the continuum of care., 10. Maintain, update and actively improve care management skills, including identification of high risk individuals, care coordination, transition planning and implementation and knowledge of community resources. Work collaboratively with SkillSpring staff., 11. In collaboration with the Workforce team, facilitation of young adult programming including professional development, clinical skills training, and health career exploration., 12. In collaboration with the Workforce team, monitor participation of young adult programming by scheduling, tracking and reporting on various data points, including but not limited to attendance and surveys., 13. In collaboration with the Workforce team, support the SkillSpring team, leading and supporting other program activities as needed., 14. Create an environment that is diverse, culturally sensitive and relevant to the needs of young adults., 15. Perform other related duties as required. *This position may require some mornings, evenings and Saturdays at multiple sites. Hours, days and locations fluctuate based on seasonal changes. Skills & Requirements JOB QUALIFICATIONS: • Bachelor’s Degree in Social Work required, • Experience with underserved, urban young adults and first-generation college students, • Passion for working with youth and young adults, • Familiarity with healthcare career trajectories, • Experience developing new roles or new initiatives, • Familiarity with research methods and program evaluation is a plus SPECIALIZED SKILLS AND COMPETENCIES: • Excellent interpersonal skills; Engaging, extroverted personality is a strong asset, • Strong computer literacy- specifically Excel, is required, • Ability to read, analyze and interpret raw data, • Working knowledge of a CRM is highly desirable, • Ability to write reports, business correspondence, and procedure manuals (writing sample required), • Experience in planning and facilitating group workshops/events, • Ability to work independently and as a part of a team, • Excellent verbal and written communication required, • Attention to detail and deadlines, • Flexibility and adaptability a must, • Bilingual preferred (Spanish/English) PHYSICAL DEMANDS: • Required to stand and talk or hear, walk and sit., • Lift and/or move up to 25 pounds., • Travel to multiple divisions when necessary.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

Job Description HCBS Coordinator – Home and Community-Based Services Salary: $75,000 – $85,000 Competitive, Based on Experience Job Type: Full-Time | In-Person / Office-Based with Community Visits Location: Brooklyn, NY About the Role Doral Health & Wellness is seeking a detail-oriented and compassionate HCBS Coordinator to support clients enrolled in Home and Community-Based Services (HCBS). This role focuses on care coordination, Medicaid compliance, documentation, and communication with clients, families, and service providers to ensure high-quality community-based care. Key Responsibilities • Coordinate HCBS services and supports for enrolled clients, • Monitor client progress and ensure individualized service plans are followed, • Communicate with clients, families, and service providers, • Maintain accurate documentation in EHR/case management systems, • Assist with scheduling appointments and community services, • Support compliance with Medicaid and HCBS regulations Qualifications • High school diploma required; Bachelor’s degree preferred, • Experience in HCBS, Medicaid, case management, or community-based services preferred, • Strong organizational, communication, and time-management skills, • Familiarity with EHR or care coordination systems Benefits • Salary: $75,000 – $85,000, • Health, Dental, and Vision Insurance, • Paid Time Off and Paid Holidays, • 401(k) with Employer Match, • Life and Disability Insurance, • Growth and advancement opportunities Apply Now Join Doral Health & Wellness and make a difference in community-based healthcare. Apply today.

Job Description Care Coordinator Job Description Position Title: Care Coordinator Reports To: Administrator/Office Manager Department: Home Health Care Operations Employment Type: Full-Time Work Hours: Monday–Friday, 9:00 AM – 2:00 PM Position Summary The Care Coordinator is responsible for coordinating patient care services, managing caregiver schedules, maintaining client records, and ensuring effective communication between patients, caregivers, families, referral sources, and agency staff. The Care Coordinator plays a key role in ensuring high-quality care and compliance with agency policies and state regulations. Essential Duties and Responsibilities Patient Care Coordination • Coordinate and schedule home care services for clients., • Match caregivers with clients based on care needs, availability, and compatibility., • Conduct client intake and service coordination activities., • Monitor client satisfaction and address concerns promptly., • Communicate regularly with clients, family members, and caregivers. Staffing and Scheduling • Create and maintain caregiver schedules., • Arrange coverage for call-outs, emergencies, and schedule changes., • Monitor employee attendance and punctuality., • Ensure adequate staffing coverage for all assigned cases. Administrative Responsibilities • Maintain accurate client and employee records., • Process admissions, discharges, and service changes., • Verify authorizations, insurance information, and service hours., • Prepare and organize paperwork for audits and surveys., • Ensure all documentation is complete and compliant. Communication and Customer Service • Answer incoming phone calls and respond to inquiries professionally., • Communicate with insurance companies, case managers, hospitals, and referral sources., • Resolve service issues and escalate concerns when necessary., • Provide excellent customer service to clients and caregivers. Compliance and Quality Assurance • Ensure compliance with agency policies and state regulations., • Monitor caregiver credentials, licenses, and certifications., • Assist with quality improvement and performance improvement activities., • Track incident reports and follow-up actions., • Maintain HIPAA confidentiality standards. Qualifications • High School Diploma or GED required; Associate's Degree preferred., • Previous experience in home health care, healthcare administration, staffing, or customer service preferred., • Knowledge of home care regulations and procedures., • Experience with scheduling software and electronic medical records., • Proficiency in Microsoft Word, Excel, Outlook, and HHAeXchange. Required Skills • Excellent communication and interpersonal skills., • Strong organizational and time management abilities., • Ability to multitask in a fast-paced environment., • Attention to detail and accuracy., • Problem-solving and critical-thinking skills., • Professionalism and confidentiality., • Ability to work independently and as part of a team. Physical Requirements • Ability to sit, stand, and use office equipment for extended periods., • Ability to lift up to 15 pounds occasionally., • Ability to perform administrative and computer-based tasks throughout the workday. Performance Expectations • Maintain accurate and timely documentation., • Ensure timely staffing and schedule coverage., • Promote patient satisfaction and caregiver retention., • Maintain compliance with all agency policies and regulatory requirements., • Demonstrate professionalism, reliability, and excellent customer service at all times. High Class Home Health Care is an Equal Opportunity Employer and is committed to providing quality care and exceptional service to our clients and community.

Job Description Service Coordinator (Hybrid) Brooklyn, NY $50,000–$60,000 | Full-Time About Attentive Care Attentive Care is a community-based healthcare organization dedicated to helping individuals with cognitive decline live safely and independently at home. We work closely with patients and families to provide compassionate coordination and meaningful support. Position Overview We are seeking a compassionate and detail-oriented Service Coordinator to oversee a caseload of approximately 25 patients participating in the NHTD program. The individuals served are living with dementia or cognitive decline and require consistent coordination, advocacy, and support. This role offers meaningful, hands-on experience within a collaborative and supportive healthcare environment. Responsibilities • Conduct regular phone check-ins with families and caregivers, • De-escalate and resolve concerns with service providers, • Schedule therapies and transportation, • Complete renewal paperwork and incident reports, • Conduct in-home visits once per quarter throughout the five boroughs Training & Schedule • 4–6 weeks of paid, in-person training in Brooklyn, • Hybrid schedule after training (remote work + quarterly home visits) Qualifications • Associate’s or Bachelor’s degree required, • Conversational Spanish required, • Strong communication and organizational skills, • Related healthcare or human services experience is a plus, but not required What We Offer • $50,000–$60,000 salary based on experience, • Paid training, • PTO, • Supportive, team-oriented environment, • Valuable hands-on healthcare experience

Job Description Pay: $50,000.00 - $60,000.00 per year Job description: Job Summary The Medicaid Coordinator is responsible for assisting clients with Medicaid eligibility enrollment, recertification, and ongoing case management in compliance with New York State and New York City Human Resources Administration (HRA) regulations. This role serves as a liaison between clients, healthcare providers, managed care organizations, and government agencies to ensure uninterrupted Medicaid coverage and access to services. Key Responsibilities: • Assist clients with Medicaid applications, renewals, recertifications, and changes in coverage., • Determine eligibility based on New York State and City guidelines, income, and residency requirements., • Collect, review, and submit required documentation to NYC HRA and NY State of Health, • Monitor case statuses and follow up on pending applications or required documentation., • Coordinate with healthcare providers, managed care plans, and social services agencies., • Educate clients and families on Medicaid benefits, managed care options, and available services., • Maintain accurate and timely documentation in electronic and paper case management systems., • Resolve coverage issues, denials, or terminations through appeals or corrective action., • Ensure compliance with HIPPA and confidentiality regulations., • Stay current on changes to NYS Medicaid policies, HRA procedures, and managed care plans., • *Qualifications, • High School diploma or equivalent required; associate or bachelor’s degree in social work, healthcare administration, or related field preferred, • 1-3 years of experience working with Medicaid, public benefits, or healthcare eligibility programs (NYC experience strongly preferred), • Knowledge of NYS Medicaid, NYC HRA processes, and managed care plans, • Strong organizational and documentation skills, • Excellent verbal and written communication skills, • Ability to work with diverse populations in a challenging environment., • Proficiency in Microsoft Office and electronic case management systems, • Bilingual (Spanish, Mandarin, Cantonese, Russian, or other NYC-relevant languages) a plus Preferred Skills • Experience with vulnerable populations (seniors, individuals with disabilities), • Familiarity with long-term Medicaid, Medicaid Managed Long-Term Care (MLTC), or home care services., • Strong problem-solving and advocacy skills Work Environment • Office, healthcare facility, or community- based setting, • May require interaction with government agencies and external partners. Job Type: FULL-TIME Benefits: Medical Insurance Dental & Vision 401K PTO \nCompany Description Welcome to Queens Boulevard Extended Care Facility. We are a modern, state-of-the-art Nursing Facility with a 280-bed capacity which opened in 1995. Our facility is conveniently located in Western Queens and is easily accessible to all major highways, close to subways and bus routes. Our Mission is "to provide the highest quality health care in a caring environment", and to meet the needs of the diverse communities that we serve. We offer high quality skilled nursing and medical care as well as comprehensive services in physical, occupational and speech therapy. We specialize in sub-acute short-term rehabilitation. Recreational programs are scheduled everyday and special events are designed to meet the interest of each individual. Nutritional services are carefully monitored by our dietitians and special consideration is given to meet each resident's nutritional needs. Welcome to Queens Boulevard Extended Care Facility. We are a modern, state-of-the-art Nursing Facility with a 280-bed capacity which opened in 1995. Our facility is conveniently located in Western Queens and is easily accessible to all major highways, close to subways and bus routes.\r\n\r\nOur Mission is "to provide the highest quality health care in a caring environment", and to meet the needs of the diverse communities that we serve. We offer high quality skilled nursing and medical care as well as comprehensive services in physical, occupational and speech therapy. We specialize in sub-acute short-term rehabilitation. Recreational programs are scheduled everyday and special events are designed to meet the interest of each individual. Nutritional services are carefully monitored by our dietitians and special consideration is given to meet each resident's nutritional needs.

Job Description HHA Coordinator- CHHA Brooklyn, NY This a full time, in-person position based out of Brooklyn, NY. MUST have HHAeXchange experience. Pay: $23.00 per hour-$26.00 per hour About Us: With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. Why Choose Us: At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include: • Employee Recognition Programs: We acknowledge and celebrate your contributions., • Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness., • Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance., • Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement., • Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones., • Opportunities for Professional Growth and Development: Empowering you to thrive and grow., • Employee Assistance Program: Supporting the well-being of you and your family., • Perks Program: Exclusive deals and offers on products, services, and experiences you need and love. Job Summary: The HHA Exchange Coordinator is responsible for managing caregiver records and schedules within the HHAeXchange platform, ensuring compliance with regulatory requirements, supporting EVV (Electronic Visit Verification) processes, and serving as a liaison between caregivers, coordinators, payers, and internal departments. This position plays a key role in maintaining accurate data, resolving system issues, and supporting efficient service delivery. Job Responsibilities: HHAeXchange System Management Maintain accurate caregiver, patient, and authorization records in HHAeXchange. Monitor and resolve scheduling, visit verification, and billing exceptions. Process caregiver onboarding and profile updates within the system. Ensure authorizations, service codes, and payer information are entered correctly. Electronic Visit Verification (EVV) Monitor EVV compliance and address missing or incomplete visit records. Investigate and resolve visit exceptions, missed punches, and documentation discrepancies. Work with caregivers and coordinators to correct attendance and visit verification issues. Generate and review EVV compliance reports. Scheduling Support Assist with caregiver scheduling and shift coverage as needed. Verify service hours against authorizations and approved care plans. Coordinate schedule adjustments and communicate changes to stakeholders. Compliance & Quality Assurance Ensure documentation meets payer, Medicaid, and agency requirements. Conduct routine audits of caregiver and patient records. Track expiring credentials, licenses, and mandatory training requirements. Support internal and external audits. Reporting & Communication Prepare operational, compliance, and performance reports. Serve as a point of contact for caregivers regarding HHAeXchange-related questions. Collaborate with Intake, Billing, Payroll, Clinical, and Operations teams to resolve issues. Communicate effectively with managed care organizations (MCOs) and payer representatives. Qualifications: High school diploma required; Associate's or Bachelor's degree preferred. 1-3 years of home care, healthcare operations, scheduling, or EVV experience. Experience working with HHAeXchange preferred. Strong knowledge of Medicaid and home care compliance requirements. Proficiency in Microsoft Office Suite, particularly Excel. Excellent organizational, communication, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Key Competencies Attention to detail Data accuracy and integrity Customer service orientation Time management Problem-solving and critical thinking Team collaboration Compliance awareness Working Conditions: This position typically operates in an office environment. Prolonged periods of sitting and computer work. Ability to communicate effectively by phone, email, and virtual platforms. Job Type: Full-time Pay: $23.00 per hour-$26.00 per hour We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company, we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.

Job DescriptionJoin the ProMet TeamInspiring Others to Reach Their Full Potential is our mission. At ProMet Physical Therapy, we’re more than a clinic — we’re a team of passionate pioneers redefining the standard of patient care who operate under the core values of emotional intelligence, team-oriented approach, resiliency, accountability, and coachability. We’re seeking driven professionals who are ready to grow their careers in healthcare while building meaningful relationships with their teammates, patients, and the communities we proudly serve. ⚡ Scheduling RequirementsTo be considered, candidates must have full availability for the following shifts at bothour Glendale and Briarwood locations: • 8:00 AM – 2:00 PM, • 2:00 PM – 8:00 PM Position OverviewThis role is ideal for a motivated individual eager to make an impact in a fast-paced, patient-centeredenvironment. Key Responsibilities, • Patient Experience: Greet, assist, and support patients — ensuring every interaction reflects professionalism, care, and empathy., • Scheduling & Coordination: Manage appointments, communicate effectively with therapists, and maintain smooth clinic operations., • Administrative Support: Handle insurance verification, authorizations, billing, and patient record management with accuracy., • Team Communication: Act as a vital link between patients, therapists, and operations to ensure clarity and efficiency., • Clinic Presentation: Maintain an organized, professional, and welcoming environment that embodies our commitment to excellence. What We’re Looking For, • Open availability (must cover both Glendale & Briarwood locations), • Strong alignment with our core values, • Excellent interpersonal and communication skills, • Detail-oriented with strong organizational abilities, • Ability to multitask and manage priorities effectively, • Empathy, compassion, and a genuine passion for helping others, • Prior healthcare experience is a plus — but character, accountability, and alignment come first Preferred Qualifications, • Previous patient care coordinator or healthcare administrative experience, • Knowledge of insurance processes, medical terminology, and HIPAA compliance, • Experience using EHR systems (preferred, not required), • High emotional intelligence and ability to thrive in a collaborative, team-based environment Details & Benefits, • Part-Time & Full-Time Opportunities Available, • Competitive Salary (commensurate with experience), • Generous Holiday Schedule & Flexible Clinic Hours, • Scaling Vacation Time and Employee Discount Program, • Growth Opportunities: Build your career in Operations, Marketing, Finance, Administration, or Business Development — we invest in our team from within. Why ProMet?We don’t settle for average — and we know you don’t either.At ProMet, you’ll have the opportunity to:✔ Be Yourself✔ Be Valued✔ Build Your Career✔ Deliver the Ultimate Patient Care Experience Ready to Grow with Us?Join a team that leads with purpose, excellence, and integrity.Apply today and take your next step toward a rewarding career at ProMet Physical Therapy.

Job DescriptionJoin Smiles on Smiles Dental Care as our next Patient Care & Assistant Financial Coordinator! Patient Care & Assistant Financial CoordinatorPatient Care & Assistant Financial Coordinator Dental assisting was included in the title because our preferred candidate would be an experienced dental assistant who wants to move into a leadership and patient-facing coordination role. We see these candidates as those that understand treatment better than traditional front desk applicants, can discuss dentistry with confidence, and fit your practice philosophy particularly well. In many ways, the ideal candidate for your office is probably “half treatment coordinator, half relationship manager” rather than a traditional insurance or front-desk specialist. Process would be: 1) Phone and video chat interview 2) In person interview 3) Work interview at 20 per hour, typically 3 days maximum. 4) Onboard or decline. 5) Begin at starting rate of 25 per hour to 40 per hour. Part time or Full time TBD on availability as well as fit. About Us We are a relationship-centered dental practice focused on exceptional patient care, clear communication, and long-term trust. We believe dentistry is about people first. Our goal is not simply to provide treatment, but to help patients understand their options, feel comfortable with their decisions, and receive care in a supportive environment. We are seeking a Patient Care & Financial Coordinator who enjoys building relationships, helping people navigate healthcare decisions, and creating a positive patient experience from start to finish. This is a hybrid role that combines treatment coordination, patient communication, scheduling support, and financial coordination. Position Summary The Patient Care & Financial Coordinator serves as a bridge between patients, doctors, and the administrative team. This individual helps patients understand recommended treatment, coordinates scheduling and follow-up care, discusses financial arrangements, and ensures patients feel informed and supported throughout their dental journey. The ideal candidate is organized, compassionate, proactive, and comfortable discussing both treatment and finances. Responsibilities Patient Care Coordination • Follow up with patients regarding diagnosed treatment, • Assist patients with non-clinical treatment questions, • Help patients understand treatment sequencing and next steps, • Coordinate larger or multi-visit treatment plans, • Maintain communication with patients throughout treatment, • Assist with specialist referrals and case coordination, • Support patient retention and continuity of care Financial Coordination • Review treatment estimates with patients, • Explain insurance estimates and anticipated patient responsibility, • Discuss payment options and financing arrangements, • Collect deposits and treatment-related payments, • Coordinate financial arrangements prior to treatment, • Follow up on outstanding patient balances when appropriate, • Work closely with the financial team to ensure accurate communication Scheduling & Administrative Support • Assist in scheduling treatment appointments, • Help optimize the schedule and fill openings when appropriate, • Coordinate treatment timing between providers, • Support patient communication regarding schedule changes, • Maintain accurate patient records and documentation Patient Experience • Help patients feel comfortable and informed, • Resolve concerns before they become larger issues, • Communicate with empathy and professionalism, • Serve as a trusted point of contact for patients throughout treatment Qualifications Preferred: • Experience in a dental office, • Experience as a treatment coordinator, financial coordinator, dental assistant, or front office team member, • Familiarity with dental insurance and treatment planning, • Strong communication and interpersonal skills, • Ability to discuss finances comfortably and professionally, • Strong organizational skills and attention to detail, • Ability to multitask while maintaining a high level of patient service What Success Looks Like Successful candidates will: • Build strong relationships with patients, • Improve treatment follow-through and case completion, • Help patients gain financial clarity before treatment, • Maintain excellent communication between patients and the clinical team, • Contribute to a positive and supportive office culture, • Help ensure that no patient falls through the cracks Our Culture We value: • Kindness, • Accountability, • Teamwork, • Clear communication, • Continuous learning, • Patient-centered care We are looking for someone who genuinely enjoys helping people and wants to be part of a team that prioritizes quality, trust, and long-term relationships over volume.

Job Description Patient Care Coordinator Location: Astoria, New York City, NY Job Type: Full-Time We are seeking a compassionate and organized Patient Care Coordinator to join our healthcare team. In this role, you will support patients throughout their care journey by coordinating appointments, communicating insurance information, assisting with administrative tasks, and ensuring an exceptional patient experience. Key Responsibilities: Schedule and coordinate patient appointments. Communicate insurance benefits and patient responsibilities. Assist patients with questions and treatment-related information. Maintain accurate records and ensure HIPAA compliance. Collaborate with therapists and healthcare professionals. Support clinic operations and maintain a welcoming environment. Qualifications: High School Diploma required; Bachelor's degree preferred. Healthcare or Physical Therapy clinic experience preferred. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Knowledge of medical terminology, insurance processes, and HIPAA is a plus. Compensation & Benefits Hourly Pay Range: $17.00 – $20.00 per hour (Final compensation is based on experience, skills, and qualifications.) Benefits include: • Paid Vacation days, • Dental Insurance, • Opportunities for growth and advancement, • 401(K), • Supportive team environment Equal Employment Opportunity Statement Hands of Hope Physical Therapy is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are based on qualifications, merit, and business needs. If interested pls reach out at shivani@handsofhopeny.com or call at 954-9102086 Thanks, Shivani Pundir

Job Description Benefits Pulled from the full job description • Paid training, • Parental leave, • Health insurance, • Paid time off, • Vision insurance, • Dental insurance, • Paid sick time Full job description Position Summary The Receptionist/ Patient Care Coordinator will strive to deliver five-star concierge-level customer service to every patient from their initial evaluation through each subsequent contact until discharge. This includes fielding and responding to patient questions and requests and providing prompt, thorough follow-up. The ability to travel between offices and flexibility (with notice) to cover additional shifts or work extended ours is required Accountabilities The Receptionist / Patient Care Coordinator is the face of the practice and must make an excellent first impression. Friendly, outgoing, engaging, with a positive, can-do attitude, commitment to delivering an excellent patient experience, and the highest standards of professionalism and courtesy are required. This position reports to the Office Manager who may at times not be onsite and therefore requires confidence, resourcefulness, an entrepreneurial spirit, and superior problem-solving capabilities, as well as the ability to work independently without direct day-to-day supervision. Success will be measured based upon the following: • Displaying top notch professional etiquette in all interactions with both patients and H&D staff., • Articulate and strong communication skills both written and verbal, including use of correct grammar, spelling, and punctuation., • Attention to details and consistent follow-up to ensure accuracy and process completion., • Crisis management skills; the ability to triage unexpected events to help mitigate any adverse effects on the practice or patient., • Discretion when handling confidential information., • Willingness to go the extra mile to ensure a positive patient experience. Day-to-Day Operations: • Check in patients for their appointments and collect copays., • Cancel and/or reschedule patients as needed., • Assist new patients in completion of intake paperwork., • Respond to all phone and email queries., • Monitor and follow-up on needed referrals., • Fill last minute cancellations from the clinic’s waitlist., • Close-out and reconciliation of daily receipts., • Run copay reports daily to ensure optimal collection rates., • Daily quality assurance checks., • Legal Compliance: Follow all federal and state laws and guidelines (e.g, Medicare, HIPAA). Technical Skills • Basic office technology skills including Microsoft Office Suite (Outlook, Word, Excel, Teams), PDF, Scanners, copy machines and fax machines, Telephone, • Electronic Medical Records (EMR) systems and online scheduling (we use PromptEMR), • Familiarity with medical terminology and HIPAA compliance regulations Education/Prior Experience: • High School Diploma (associate degree or higher preferred), • Minimum of 1-year front desk experience in a healthcare setting (required), • Familiarity with healthcare insurance billing policies and procedures (desirable) About H&D Physical Therapy H&D Physical Therapy is a therapist-owned, family-oriented practice that prioritizes personalized, one-on-one care over the pressures of large-scale, high-volume settings. With locations across Manhattan and Brooklyn and onsite partnerships at top firms, we foster a supportive, collaborative environment for both our patients and our team. We specialize in: • Orthopedics and sports rehab, • Pelvic floor therapy (all genders), • Vestibular and balance disorders, • TMJ, post-surgical recovery, and complex pain We are committed to delivering exceptional care to every patient, focusing on their individual goals and needs. Unlike larger, high-pressure environments that prioritize volume over quality, H&D values work-life balance and offers a mentorship-driven culture where clinical excellence thrives. Better Begins Here. With us—and with you. Job Type: Full-time Pay: $20.00 - $24.00 per hour Expected hours: 40 per week Benefits: • Dental insurance, • Health insurance, • Paid sick time, • Paid time off, • Paid training, • Parental leave, • Vision insurance Schedule: • 8 hour shift, • Monday to Friday Ability to Relocate: • New York, NY 10128: Relocate before starting work (Required) Work Location: In person

Job Description Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others. Compensation: • $18–$21 per hour, based on experience and qualifications Responsibilities: • Greet patients, • Answer phones, • Schedule patient appointments, • Complete new patient registration and data entry, • Discuss insurance benefits, authorization requirements and payment responsibilities, • Collect patient balances (copay/deductible/coinsurance), • Perform standard day-to-day clinical administrative responsibilities Requirements • High school diploma or equivalent., • Prior experience in a customer service or administrative role, preferably in a healthcare setting., • Excellent interpersonal and communication skills., • Strong attention to detail and organizational skills., • Ability to multitask, prioritize tasks, and work in a fast-paced environment., • Proficient in computer skills and ability to learn new software systems. Benefits • Monthly performance bonus, • Medical, dental, vision insurance, • Life insurance, • 401k, • Employee assistance program, • Employee discounts, • Employee referral program, • Paid time off (PTO)

Job Description Help adults connect with the behavioral health services they need while building meaningful relationships in the communities you serve. Compensation $23–$25 per hour ✅ Mileage reimbursement ✅ Part-time weekday schedule (up to 30 hours/week) ✅ Community-based work environment ✅ Professional growth opportunities ✅ Meaningful work supporting seniors and their families Join Mindify Wellness and Care Mindify Wellness and Care is seeking a compassionate, outgoing, and bilingual Patient Care Coordinator to help older adults access psychiatric, therapy, and behavioral health services throughout Northern and Central New Jersey. This role is ideal for someone who enjoys building relationships, educating others, and making a real difference in the lives of seniors and their families. You'll work directly within our partner adult day care centers, helping participants understand available services, connecting individuals to care, and serving as a trusted resource within the community. What You'll Do • Visit partner adult day care centers throughout Northern and Central New Jersey, • Build relationships with participants, families, and staff, • Educate individuals about available behavioral health services, • Help connect patients with psychiatric and therapy services, • Support patient engagement and continuity of care, • Serve as a liaison between patients, families, providers, and center staff, • Provide Spanish-English interpretation when needed, • Maintain accurate documentation and uphold HIPAA standardsWhat We're Looking ForRequired, • Fluent in English and Spanish, • Excellent active listening skills, with the ability to build relationships and work effectively within different adult day center environments, policies, and procedures., • Comfortable speaking with individuals and groups, • Valid driver's license and reliable transportation, • Willingness to travel throughout Northern and Central New Jersey, • Organized, dependable, and self-motivatedPreferred Experience in: • Healthcare, • Behavioral health, • Community outreach, • Social services, • Patient advocacy, • Senior services, • Customer serviceSchedule, • Monday–Friday, • Primarily daytime hours, • Typically between 8:30 AM – 2:30 PM, • Up to approximately 30 hours per weekAbout Mindify Wellness and Care Mindify Wellness and Care is dedicated to expanding access to compassionate, high-quality behavioral health services throughout New Jersey. We believe everyone deserves access to the care and support they need to thrive. Join our team and help connect individuals and families with services that can improve their quality of life. Apply Today If you're passionate about helping people, building community connections, and making a meaningful impact, we'd love to hear from you. Apply today to join Mindify Wellness and Care and help expand access to behavioral health services across New Jersey. Powered by JazzHR Gvi9rojeur

Job DescriptionBilingual Russian/English Patient Coordinator for Home Care Position Type: Full Time Language Requirements: Fluent in Russian and English Department: Home Care Services Position Overview We are seeking a dedicated and highly organized Bilingual Russian/English Patient Coordinator to join our growing home care team. This full-time position serves as a critical liaison between patients, their families, healthcare providers, and our caregiving staff. The ideal candidate will possess exceptional communication skills in both Russian and English, demonstrate outstanding scheduling proficiency, and have a genuine passion for improving the lives of patients receiving home care services. As a Patient Coordinator, you will be responsible for managing the complex logistics of home care delivery, ensuring that patients receive timely, appropriate, and culturally sensitive care. Your bilingual abilities will be essential in serving our diverse patient population and breaking down language barriers that often exist in healthcare settings. Key Responsibilities Scheduling and Coordination • Develop, maintain, and optimize comprehensive schedules for home care aides, nurses, and therapists, ensuring appropriate coverage for all assigned patients, • Coordinate patient appointments, medical visits, and therapy sessions while considering patient preferences, caregiver availability, and clinical requirements, • Manage last-minute schedule changes, call-outs, and emergency coverage needs with efficiency and professionalism, • Utilize scheduling software systems to track caregiver assignments, patient needs, and service hours, • Monitor and adjust schedules proactively to prevent gaps in care and ensure continuity of service, • Create and distribute weekly and monthly schedules to all relevant parties in a timely manner, • Maintain accurate records of all scheduling changes, cancellations, and modifications Patient and Family Communication • Serve as the primary point of contact for Russian-speaking patients and their families, providing information, support, and guidance in their preferred language, • Conduct intake assessments and gather comprehensive information about patient needs, preferences, and medical requirements, • Explain home care services, policies, and procedures to patients and families in both Russian and English, • Address patient concerns, complaints, and questions promptly and professionally, escalating issues when appropriate

Job DescriptionDescription: Founded in 1866, The Floating Hospital, is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. Essential Functions: • Anticipates patient needs and ensures that pre-visit planning is completed before patient visit., • Reviews daily patient appointments., • Prepares, distributes, and analyzes daily patient rosters., • Coordinates and documents daily patient care conferences., • Provides proactive outreach to high-risk patients., • Facilitates advanced management of care to an identified high risk client population., • Develops care plans specific to individual patients by collaborating with providers., • Assists patients in setting treatment goals and assesses potential barriers., • Educates patients on individual care plans., • Properly documents care plans and patient interactions in eCW., • Participates in QI Team meetings., • Collaborates with Benefits Counselors and Outreach staff to ensure appropriate patient scheduling and flow., • Collaborates with the HIM supervisor to ensure appropriate documentation procedures., • Other duties, assignments or special projects, as needed.Requirements:, • Valid NYS RN License., • Prior clinical experience preferred; Administrative experience also preferred. Environment: • The Patient Care Coordinator will perform duties in The Floating Hospital clinic and will have rooms in which to perform care planning and will have a workspace in which to perform his/her administrative job functions. The agency observes a no-smoking policy.

Job Description Body Harmony Physical Therapy, PLLC in New York City is a physical therapist owned private practice located in the downtown NYC area, specializing in Pelvic Floor Rehabilitation and Orthopedic Rehabilitation. Overview: The Patient Care Coordinator plays a crucial role in ensuring the smooth and efficient delivery of healthcare services to patients. They serve as a liaison between patients, healthcare providers, and administrative staff, coordinating various aspects of patient care to optimize patient satisfaction and outcomes. Responsibilities: • Patient Communication and Support:, • Interact with patients in-person, over the phone, or via email to schedule appointments, answer inquiries, and provide assistance., • Address patient concerns, complaints, or issues promptly and effectively, ensuring a high level of patient satisfaction., • Appointment Scheduling and Coordination:, • Manage appointment schedules for healthcare providers., • Ensure proper documentation of appointments and follow-up activities in electronic medical records (EMR) systems., • Insurance Verification and Billing:, • Verify patients' insurance coverage and eligibility prior to appointments., • Assist patients with insurance-related inquiries and billing issues., • Medical Records Management:, • Ensure compliance with healthcare regulations and patient confidentiality guidelines (e.g., HIPAA)., • Facilitate the transfer of medical records between healthcare providers as needed., • Care Coordination and Referrals:, • Collaborate with healthcare professionals to coordinate patient care across multiple specialties and settings., • Monitor patient progress and follow-up on referrals to ensure timely and appropriate care delivery., • Patient Education and Advocacy:, • Advocate for patients' needs and preferences within the healthcare system, ensuring they receive comprehensive and personalized care. Qualifications: • Previous experience in healthcare administration, patient services, or retail and customer service roles., • Strong communication, interpersonal, and organizational skills., • Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment., • Compassion, empathy, and a patient-centered approach to care delivery. We will train and mentor the right candidate Hours: Mornings Starting at 7:30 am, Flexible regarding number of hours

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $29.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Hoboken, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description Patient Care Coordinator Location: 8009 5th Ave Brooklyn, NY 11209 Job Type: Full-Time We are seeking a compassionate and organized Patient Care Coordinator to join our healthcare team. In this role, you will support patients throughout their care journey by coordinating appointments, communicating insurance information, assisting with administrative tasks, and ensuring an exceptional patient experience. Key Responsibilities: Schedule and coordinate patient appointments. Communicate insurance benefits and patient responsibilities. Assist patients with questions and treatment-related information. Maintain accurate records and ensure HIPAA compliance. Collaborate with therapists and healthcare professionals. Support clinic operations and maintain a welcoming environment. Qualifications: High School Diploma required; Bachelor's degree preferred. Healthcare or Physical Therapy clinic experience preferred. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Knowledge of medical terminology, insurance processes, and HIPAA is a plus. Compensation & Benefits Hourly Pay Range: $17.00 – $20.00 per hour (Final compensation is based on experience, skills, and qualifications.) Benefits include: • Paid Vacation days, • Dental Insurance, • Opportunities for growth and advancement, • 401(K), • Supportive team environment Equal Employment Opportunity Statement Hands of Hope Physical Therapy is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are based on qualifications, merit, and business needs. If interested pls reach out at shivani@handsofhopeny.com or call at 954-9102086 Thanks, Shivani Pundir

Job Description Job Title: Authorization & Patient Access Coordinator Reports To: Patient Access Supervisor Department: Patient Access Updated Date: 10/20/2025 FLSA Status: Non-Exempt Salary Range: $22-$25/hour Summary: At East River Medical Imaging, our mission is to consistently provide the highest quality and availability of diagnostic imaging with compassion and comfort for our patients. Each of our physicians is certified by the American Board of Radiology. Together, they represent all areas of sub-specialty medical imaging, including cross-sectional, musculoskeletal, oncologic and neuroradiology. The Patient Access Specialist monitors incoming patient orders and gathers information needed to complete the pre-authorization and scheduling of an order. Evaluates portions to be paid by the customer as well as perform all insurance related assignments as instructed. Duties: • Obtain authorization for patient care (initial authorization, re-authorization, follow-up on prior authorization, etc.), • Follow approved guidelines and policies regarding routine patient and payer interactions, • Collect, review, discuss, and document demographic, insurance, and financial information with patients and payers, • Maintain progress/tracking reports on outstanding authorization to ensure timely request, receipt and processing of authorization, • Work closely with the clinical teams and referral sources regarding current and future authorization needs, • Assist billing with claims issues due to insurance authorization denials, • Verify insurance eligibility; contact patients and departments with any negative outcomes Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Adaptability/Dependability: Follows instructions, responds to management direction; Accepts criticism and feedback; Adapts to changes in the work environment; Changes approach or method to best fit the situation; Manages competing demands. Commits to doing the best job possible by working the necessary hours to complete assignments; Keeps commitments; Meets attendance and punctuality guidelines; Responds to requests for service and assistance; Takes responsibilities for own actions. Completes tasks on time or notifies appropriate person with an alternate plan. Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Language Ability: Ability to respond to common inquiries, ability to read, write and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one, small and large group situations to customers, clients, and other employees of the organization. Reasoning Ability: Ability to solve practical problems, interpret a variety of instructions furnished in written, oral, diagram, or schedule form and define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with a variety of variables in situations where only limited standardization exists. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma and 2 years college experience or 2 years’ experience in healthcare or combination of education and experience Skills: • Project and time management skills, • Ability to work with a minimum of supervision while understanding the necessity for communicating and coordinating work efforts with other employees, • Strong work ethic and emphasis on attention to details, • Excellent customer service, communication, and organization skills, • Communicate professionally with patient, physicians, and staff in addition to language ability in the competency section Computer Skills: To perform this job successfully, an individual should have knowledge of MS Outlook, MS Word, RIS-IC, PACs, Royal solutions Supervisory Responsibilities: This role has no direct supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and taste or smell. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.