Quality Control Specialist
11 days ago
Kansas City
Serve as a senior member of the Content Management System Posting Team by scheduling, coordinating, and handling requests from across the agency to publish new and updated website content. Coordinate with agency staff to develop, deploy, manage, and maintain all web content, including data products, visualizations, publications, and various types of informational pages. Assist in the review process of web materials for clarity, communications value, sensitivity to controversial issues, and relevance to developments in the domestic and world economy. Conduct quality control reviews of the publishing process, ensuring all tasks (automated and manual) comply with accepted standards of quality and web-based best practices. Ensure web materials comply with regulations, policies, and clearance procedures to achieve maximum communication effectiveness for Economic Research Service, target audiences, and subscribers. Ensure web posting requests are complete and error-free, verify information for compliance with guidelines, and make sure approvals are obtained prior to publishing. Coordinate with the Digital Strategist and Web Managing Editor to ensure continuous improvement in web publishing processes/procedures. Ensure files contain complete and accurate metadata information and inform authors/content contributors regarding all discrepancies. Serve as the agency's web administrator and first point of contact for inquiries from the public website.