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  • GLOBAL OPS - Regional Security Operations Manager
    GLOBAL OPS - Regional Security Operations Manager
    hace 4 días
    Jornada completa
    Brooklyn, New York

    Compensation Range: $90,000 - $100,000 (Depends on Experience) Type: Full-time (Exempt) Reports to: Director of Security Operations Location: New York County - Kings County - Queens County Expected Workweek: 50 Hours (Field-Based Leadership Role) Expected Travel: Quarterly to different states when needed for consulting and training Position Overview The Regional Security Operations Manager (RSOM) is responsible for full operational ownership of assigned geographic regions. This role carries direct accountability for field execution, client satisfaction, performance standards, leadership discipline, and cultural alignment across all assigned sites. This position exists to ensure operational stability, leadership clarity, and measurable performance outcomes at the regional level. Core Responsibilities Regional Operational Ownership • Maintain full accountability for performance across assigned sites, • Ensure proper staffing levels and quality standards, • Conduct regular and unannounced site inspections, • Identify operational risks and implement corrective action, • Ensure compliance with company protocols and client requirements Leadership & Team Management • Directly manage Field Operations Specialists (FOS), • Provide coaching, performance feedback, and discipline when necessary, • Drive alignment with company culture and leadership expectations, • Ensure professional communication standards are upheld, • Address morale and operational gaps proactively Client Relationship Management • Serve as primary operational contact for regional clients, • Maintain professional, proactive communication, • Address escalations and service concerns promptly, • Protect and strengthen long-term client partnerships Performance & Accountability • Monitor KPIs related to attendance, coverage reliability, incident reporting, and professionalism, • Ensure after-action reporting is accurate and timely, • Enforce operational discipline consistently, • Maintain escalation clarity within chain of command Field Presence & Coverage Leadership • Be present in the field regularly, • Support operations during peak or high-risk periods, • Model leadership standards in dress code and in conduct, • Reinforce chain of command integrity Required Qualifications • 7+ years in private security leadership, • Valid Driver's License & Personal Vehicle, • Valid NYS Security License (Armed), • Experience managing multi-site operations, • Strong crisis management capability, • Demonstrated leadership maturity and accountability, • Excellent communication and decision-making skills, • Ability to operate under pressure while maintaining professionalism Competencies • High integrity + confidentiality, • Calm under pressure; strong conflict resolution, • Operationally minded; executes and improves systems, • Direct and supportive coaching style, • Strong attention to detail; strong follow-through

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  • GLOBAL OPS - Regional Security Operations Manager
    GLOBAL OPS - Regional Security Operations Manager
    hace 4 días
    Jornada completa
    Brooklyn, New York

    Compensation Range: $90,000 - $100,000 (Depends on Experience) Type: Full-time (Exempt) Reports to: Director of Security Operations Location: Westchester County - Long Island - West Connecticut - North & Central New Jersey Expected Workweek: 50 Hours (Field-Based Leadership Role) Expected Travel: Quarterly to different states when needed for consulting and training Position Overview The Regional Security Operations Manager (RSOM) is responsible for full operational ownership of assigned geographic regions. This role carries direct accountability for field execution, client satisfaction, performance standards, leadership discipline, and cultural alignment across all assigned sites. This position exists to ensure operational stability, leadership clarity, and measurable performance outcomes at the regional level. Core Responsibilities Regional Operational Ownership • Maintain full accountability for performance across assigned sites, • Ensure proper staffing levels and quality standards, • Conduct regular and unannounced site inspections, • Identify operational risks and implement corrective action, • Ensure compliance with company protocols and client requirements Leadership & Team Management • Directly manage Field Operations Specialists (FOS), • Provide coaching, performance feedback, and discipline when necessary, • Drive alignment with company culture and leadership expectations, • Ensure professional communication standards are upheld, • Address morale and operational gaps proactively Client Relationship Management • Serve as primary operational contact for regional clients, • Maintain professional, proactive communication, • Address escalations and service concerns promptly, • Protect and strengthen long-term client partnerships Performance & Accountability • Monitor KPIs related to attendance, coverage reliability, incident reporting, and professionalism, • Ensure after-action reporting is accurate and timely, • Enforce operational discipline consistently, • Maintain escalation clarity within chain of command Field Presence & Coverage Leadership • Be present in the field regularly, • Support operations during peak or high-risk periods, • Model leadership standards in dress code and in conduct, • Reinforce chain of command integrity Required Qualifications • 7+ years in private security leadership, • Valid Driver's License & Personal Vehicle, • Valid NYS Security License (Armed), • Valid NJ Security License (Armed), • Valid CT Security License (Armed), • Experience managing multi-site operations, • Strong crisis management capability, • Demonstrated leadership maturity and accountability, • Excellent communication and decision-making skills, • Ability to operate under pressure while maintaining professionalism Competencies • High integrity + confidentiality, • Calm under pressure; strong conflict resolution, • Operationally minded; executes and improves systems, • Direct and supportive coaching style, • Strong attention to detail; strong follow-through

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  • Fire Life Safety Director
    Fire Life Safety Director
    hace 5 horas
    $26 por hora
    Jornada parcial
    Manhattan, New York

    Fire Life Safety Director Position New York, NY Fire Life Safety Director Position • Part Time & Full Time, • All Shifts Availability, • F89 License, • Pay rate $26.00 Per hour , Introduction Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. We provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, inclusive of commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England. Job description Guardian Service Industries is hiring for FLSD positions in New York Some of the responsibilities include: Manning the command station as well as the lobby desk Ensuring visitors are signing in Greeting employees, visitors, vendors etc. Directing lobby traffic Maintain surveillance and reporting of any suspicious persons and/or packages. Making announcements Responding to alarms (supervisory, trouble and fire) Carrying out EAP and fire plans when necessary Qualifications: Current NYS security license Current T89 license or F89 license Current Z89 (May be acceptable if combined with +3 security experience) 1 year FLSD experience Pay: $26.00 per hour and up based on experience Benefits: · Dental insurance · Flexible schedule · Health insurance · Paid time off · Vision insurance Schedule: · 8 hour shift · Day shift · Evening shift · Every weekend · Monday to Friday · Weekends as needed License/Certification: · T89 License or F89 License (Required) Requirements Manning the command station as well as the lobby desk Ensuring visitors are signing in Greeting employees, visitors, vendors etc. Directing lobby traffic Maintain surveillance and reporting of any suspicious persons and/or packages. Making announcements Responding to alarms (supervisory, trouble and fire) Carrying out EAP and fire plans when necessary

    Sin experiencia
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  • Corporate Executive Security Driver (ESD) - Armed
    Corporate Executive Security Driver (ESD) - Armed
    hace 4 días
    Jornada completa
    Manhattan, New York

    Salary: $160,000 Position Overview The Executive Security Driver (ESD) serves as the primary protective asset during executive movements and travel operations. This role integrates secure driving, close-in protection, advance planning, domestic travel coordination, and dynamic route management to ensure safe, discreet transportation while maintaining continuous situational awareness and threat avoidance. The ESD operates within a low-profile security posture and is responsible for both the safety of the principal and the integrity of movement operations. The position requires disciplined judgment, professional discretion, and the ability to anticipate and mitigate risk without disrupting executive productivity or comfort. This role includes regular domestic travel alongside the principal and participation within a broader executive protection and security operations framework. The ESD will work as part of a coordinated team environment while serving as a primary transportation and protective resource during daily operations and travel assignments. The ESD works under the direction of the Director of Security Operations (DSO) and in coordination with executive assistants, protection personnel, and external security advisors as required. * Key Responsibilities Secure Executive Transportation • Provide safe, discreet, and defensive driving services for the executive and authorized principals, • Maintain low-profile operational posture during all movements, • Ensure vehicle readiness, cleanliness, and operational integrity at all times, • Position vehicle strategically to minimize exposure during pick-up and drop-off, • Support executive travel movements domestically as required Protective Operations During Transit • Maintain continuous situational awareness of surroundings, vehicles, and pedestrian activity, • Identify anomalies, surveillance indicators, or potential threats during movement, • Communicate suspicious activity immediately and delay principal movement if required, • Serve as both driver and protective agent when operating in single-asset configuration Route Planning & Advance Preparation • Conduct pre-movement planning including primary, secondary, and emergency routes, • Vary routes and departure timing to reduce predictability, • Conduct advance site visits when required to assess entrances, exits, parking, and exposure points, • Maintain familiarity with executive residences, offices, airports, hotels, and frequently visited locations Travel & Operational Support • Accompany the principal during domestic travel assignments as required, • Coordinate movement logistics with executive assistants, aviation personnel, hotels, and security partners, • Support advance preparation and movement coordination in unfamiliar operating environments, • Operate effectively within a team-based executive protection structure Incident Response & Emergency Management • Respond immediately and appropriately to security incidents during transit, • Prioritize evacuation and principal safety over engagement, • Maintain knowledge of nearby hospitals and emergency response access points, • Coordinate with law enforcement, emergency services, and protective teams as needed Firearms & Operational Standards • Carry authorized firearm in accordance with company policy and applicable law, • Maintain concealment at all times unless lawfully and operationally justified, • Demonstrate disciplined use-of-force judgment consistent with company standards, • Maintain proficiency in defensive tactics, de-escalation, and emergency response Coordination & Communication • Work closely with executive assistants regarding daily schedules and changes, • Coordinate with Executive Protection Agents and Operations teams when applicable, • Maintain clear, concise, and professional communication at all times, • Protect confidentiality of executive movements and sensitive information * Qualifications & Experience • Prior experience in executive protection, law enforcement, military, or equivalent protective roles, • HR218 / LEOSA credentials strongly preferred, • Advanced training in defensive and evasive driving techniques preferred, • Experience operating luxury vehicles and executive fleets, • Willingness and ability to travel domestically with the principal as required, • Valid driver's license with clean driving record, • Licensed and legally authorized to carry a concealed firearm (as applicable by jurisdiction), • Strong familiarity with urban movement operations and route planning, • Demonstrated ability to exercise discretion and sound judgment under pressure * Core Competencies • Defensive and protective driving proficiency, • Situational awareness and threat recognition, • Calm decision-making under stress, • Executive discretion and confidentiality, • Low-profile operational discipline, • Adaptability in dynamic urban and travel environments, • Professional presence and team-oriented mindset

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  • Fire Life and Safety Director
    Fire Life and Safety Director
    hace 5 días
    $22–$25 por hora
    Jornada completa
    Manhattan, New York

    Fire Life and Safety Director New York, NY, 10010 Who We Are We’re not your average boutique hotel. We’re a place where design, culture, and genuine human connection come together. Our guests don’t just sleep here; they experience it here. We built a team where our guests feel comfortable and secure. The Role The Fire Life Safety Director (FSD) is a critical on-site safety role at the Return Policy™ Broadway Hotel. The FSD is responsible for the life safety of all guests, staff, and visitors in the building, ensuring full compliance with New York City Fire Department (FDNY) regulations, the NYC Fire Code, and all applicable building safety standards. This is a standalone, full-time position requiring a valid FDNY Fire Safety Director Certificate of Fitness. The FSD operates with a high degree of independence and is expected to act decisively in emergency situations while maintaining a calm, professional presence at all times. What You’ll Do You are the designated safety authority on property during your shift. You'll be required to - • Hold active FDNY Fire Safety Director (FSD) or Fire Life Safety Director (FLSD) certifications required at time of hire, no exceptions., • Serve as designated Fire Safety Director on all assigned shifts per NYC Local Law and FDNY requirements, • Oversee the fire command station and maintain all required logs, • Lead emergency response with calm authority when needed, • Hold a current First Aid certification (we can provide this if needed) What You Bring • FDNY Certificate of Fitness — Fire Safety Director (S-95) · Must be valid and current, • FDNY Certificate of Fitness — Fire Safety & EAP Director for Assembly Occupancies (S-56), if applicable, • CPR / First Aid Certification — current, • Additional FDNY Certificates of Fitness considered an asset (F-89, W-96, G-60) Why You’ll Love It Here This is a place where your personality is an asset, your creativity is welcomed, and your growth is taken seriously. You’ll be part of a team that genuinely cares about the guests, about the craft, and about each other.

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  • GLOBAL OPS - Field Operations Specialist - Long Island & Queens
    GLOBAL OPS - Field Operations Specialist - Long Island & Queens
    hace 2 horas
    Jornada completa
    New York

    Location: Long Island & Queens (back up to Westchester) Employment Type: Full-time - Salaried Work Setting: Field-Based (Multi-Site) Schedule: Sunday to Thursday (50 hours workweek in the field; with flexible coverage requirements) Compensation: • Unarmed: $62,400 annually, • Armed: $76,700 annually (must possess valid NYS Armed Guard License and Unrestricted Carry Permit) * About the Role The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions. This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations. The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally. This role is structured as a developmental pathway into formal field management leadership. * Key Responsibilities 1. Regional Shift Coverage & Workforce Stabilization • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs, • Float between multiple client locations within assigned region, • Maintain operational continuity during scheduling gaps, • Support staffing stabilization efforts during peak operational periods * 2. Site Familiarization & Operational Readiness • Develop working knowledge of all assigned sites, including post orders and client expectations, • Conduct regular site visits and walkthroughs, • Perform perimeter checks and site checks, • Identify operational inconsistencies and escalate appropriately * 3. Incident Response & Escalation Support • Respond to urgent field incidents in coordination with Company Management, • Support proper incident documentation and reporting, • Maintain composure and professionalism during high-pressure situations, • Reinforce escalation protocols and operational standards * 4. Quality Assurance & Standards Enforcement • Reinforce company protocols and professional conduct standards, • Support onboarding shadowing for new agents, • Provide real-time feedback to Managers regarding operational trends, • Model accountability, punctuality, and field professionalism * Authority & Reporting Structure • Reports directly to the Manager of Field Operations, • No direct reports, • No hiring, termination, or disciplinary authority, • No client contract ownership This role supports field management. * Qualifications • Minimum 5 years of private security or related operational experience, • Valid NYS Security Guard License (required), • Valid NYS Armed Guard License (required for Armed role), • Strong understanding of field security operations, • Ability to travel between multiple NYS locations, • Professional communication skills (verbal and written), • Ability to remain calm under pressure, • Strong situational awareness and decision-making ability * Physical & Work Requirements • Ability to stand and walk for extended periods, • Ability to travel between sites throughout NYS, • Flexibility for evenings, weekends, and emergency coverage, • Ability to respond to urgent operational needs * What Success Looks Like • Reliable coverage stabilization, • Clear, professional incident escalation, • Strong site familiarity across region, • Reduced operational disruption, • Positive client and internal feedback, • Demonstrated readiness for advancement into Field Management * Career Path Security Agent ↓ Field Operations Specialist ↓ Manager of Field Operations ↓ Director of Security Operations This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles. * Why Join GLOBAL OPS • Work within a structured and disciplined field management model, • Competitive compensation aligned with responsibility, • Clear advancement pathway, • Exposure to diverse operational environments, • Opportunity to contribute meaningfully to field stabilization

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  • Store Manager - JFK Airport
    Store Manager - JFK Airport
    hace 6 días
    Jornada completa
    Queens, New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. ABOUT JOE & THE JUICE Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership • Lead, inspire, and develop team members in alignment with company virtues and operational principles, • Act as a role model of company values and foster a positive, high-performance culture, • Ensure clear communication of expectations and accountability across the team Recruitment & Talent Development • Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members, • Ensure optimal team positioning to meet operational needs, • Build and maintain a strong future talent pipeline Employee Engagement & Development • Develop and motivate team members through structured development plans and continuous feedback, • Facilitate in-store training sessions and regular team meetings, • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores Guest Experience • Champion a guest-first mindset across all store operations, • Build strong relationships within the local community in alignment with brand behavior principles, • Drive guest loyalty and satisfaction through consistent service excellence Operational Excellence & Compliance • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards, • Ensure compliance with brand standards and local regulatory requirements, • Uphold the highest operational ratings and performance standards Shift Planning & Workforce Management • Develop optimal shift plans considering seasonality, local events, and store traffic patterns, • Ensure efficient workflows aligned with company standards and budget, • Ensure working hours comply with contractual obligations, union agreements, and local labor laws Stock & Inventory Management • Take full ownership of inventory management, including stock counting and ordering, • Optimize inventory levels to minimize waste and meet defined monthly waste targets Performance & Financial Management • Drive sales growth and overall store performance, • Optimize store EBITDA and achieve defined KPI target, • Monitor financial performance and implement corrective actions where necessary Qualifications • Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results, • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation- Starting at $95,000 plus bonus Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. [NOTICE OF NON-DISCRIMINATION POLICY](https://uploads-ssl.webflow.com/5cb303852da2ad609e57122e/63e143995875ef216d5d5e13Joe%20%26%20the%20JuiceNotice%20Posting_Executed.pdf) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • GLOBAL OPS - Field Operations Specialist - Manhattan
    GLOBAL OPS - Field Operations Specialist - Manhattan
    hace 4 días
    Jornada completa
    Manhattan, New York

    Location: Manhattan (back up to Brooklyn) Employment Type: Full-time - Salaried Work Setting: Field-Based (Multi-Site) Schedule: Tuesday to Saturday (50 hours workweek in the field; with flexible coverage requirements) Compensation: • Unarmed: $62,400 annually, • Armed: $76,700 annually (must possess valid NYS Armed Guard License and Unrestricted Carry Permit) * About the Role The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS' Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions. This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations. The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally. This role is structured as a developmental pathway into formal field management leadership. * Key Responsibilities 1. Regional Shift Coverage & Workforce Stabilization • Provide on-site coverage in response to call-outs, absences, and urgent staffing needs, • Float between multiple client locations within assigned region, • Maintain operational continuity during scheduling gaps, • Support staffing stabilization efforts during peak operational periods * 2. Site Familiarization & Operational Readiness • Develop working knowledge of all assigned sites, including post orders and client expectations, • Conduct regular site visits and walkthroughs, • Perform perimeter checks and site checks, • Identify operational inconsistencies and escalate appropriately * 3. Incident Response & Escalation Support • Respond to urgent field incidents in coordination with Company Management, • Support proper incident documentation and reporting, • Maintain composure and professionalism during high-pressure situations, • Reinforce escalation protocols and operational standards * 4. Quality Assurance & Standards Enforcement • Reinforce company protocols and professional conduct standards, • Support onboarding shadowing for new agents, • Provide real-time feedback to Managers regarding operational trends, • Model accountability, punctuality, and field professionalism * Authority & Reporting Structure • Reports directly to the Manager of Field Operations, • No direct reports, • No hiring, termination, or disciplinary authority, • No client contract ownership This role supports field management. * Qualifications • Minimum 5 years of private security or related operational experience, • Valid NYS Security Guard License (required), • Valid NYS Armed Guard License (required for Armed role), • Strong understanding of field security operations, • Ability to travel between multiple NYC locations, • Professional communication skills (verbal and written), • Ability to remain calm under pressure, • Strong situational awareness and decision-making ability * Physical & Work Requirements • Ability to stand and walk for extended periods, • Ability to travel between sites throughout NYC, • Flexibility for evenings, weekends, and emergency coverage, • Ability to respond to urgent operational needs * What Success Looks Like • Reliable coverage stabilization, • Clear, professional incident escalation, • Strong site familiarity across region, • Reduced operational disruption, • Positive client and internal feedback, • Demonstrated readiness for advancement into Field Management * Career Path Security Agent ↓ Field Operations Specialist ↓ Manager of Field Operations ↓ Director of Security Operations This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles. * Why Join GLOBAL OPS • Work within a structured and disciplined field management model, • Competitive compensation aligned with responsibility, • Clear advancement pathway, • Exposure to diverse operational environments, • Opportunity to contribute meaningfully to field stabilization

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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 7 días
    $25–$26 por hora
    Jornada parcial
    Port Washington

    OVERVIEW As a Front Desk Associate, you are the first point of contact for people when they enter the building. Your role requires a flair for hospitality and customer service, providing the best possible experience for customers as you check them in, process credit card and cash payments, and assist with any questions they might have. You will need to handle questions and problem-solve effectively while making guests feel welcome, heard, and valued. YOUR MISSION To assist customers (whether residents, members, or guests) with checking in, booking classes and lessons, making payments, and any other membership or amenity related questions they have, while providing excellent customer service and maintaining the URBN Playground reputation. WHAT YOU’LL DO • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Set up / pack down equipment (e.g. cash registers / boxes, devices) at open / close times, • Check members in as they arrive to use the amenities or for classes / lessons, • Assist residents with the URBN Playground app to make their reservations and purchases, • Utilize URBN software to manage reservations and bookings, handle messaging through the app., • Ensure security of cash registers / cash boxes at all times during shift, • Count starting amount of money at the start of shift, • Balance cash at the end of the shift and complete cash drop form, • Process guest passes or current promo codes from periodic marketing campaigns, • Answer phone calls and e-mails and escalate queries as needed, • Supervise other staff on shift as needed (e.g. porters) to ensure amenities run smoothly, • Hold a set of keys and open and lock gates and doors as needed, • Know what events or lessons are going on and be able to answer questions about them, • Liaise with key people (e.g. trainers, event planners, Lifestyle Director, pool operator) to ensure smooth operations of all the above YOU’RE GOOD AT • Getting things done, • Keeping track of many things at once and paying attention to detail, • Remembering customers’ names and making them feel welcome, • Diffusing customer complaints and solving problems, • Working independently with minimal supervision, • Handling phone calls and e-mails in a professional and efficient manner, • Building relationships with customers and key vendors BROWNIE POINTS • Prior experience in a sales-related job, • Prior experience in a hospitality position, • Familiar with property management software

    ¡Incorporación inmediata!
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  • Facilities Maintenance Associate
    Facilities Maintenance Associate
    hace 2 meses
    $55000–$62000 anual
    Jornada completa
    Manhattan, New York

    Overview Salary Range $55,000.00 - $62,000.00 Salary/year Position Type Full Time Category Engineering Description About Asphalt Green Asphalt Green is a nonprofit organization that transforms lives and builds community through sports, fitness, and play for all. Each year, Asphalt Green serves thousands of New Yorkers through sports, aquatics, fitness, camps, and community programs that promote health, personal growth, and lifelong participation in physical activity. Across three campuses and numerous community partnerships, Asphalt Green is committed to providing high-quality programs that are inclusive, accessible, and rooted in excellence. Asphalt Green believes that access to movement, sport, and wellness can change lives. Our work helps young people develop confidence, resilience, leadership skills, and healthy habits that extend far beyond the playing field. About the Role Asphalt Green is seeking a skilled and dependable Facilities Maintenance Associate to support the safe, reliable, and efficient operation of our Upper East Side campus. This role is responsible for completing assigned work orders, performing routine maintenance and repairs, monitoring building systems, supporting pool operations, documenting shift activity, and responding to facility issues that may affect safety, programs, members, participants, or daily operations. This position requires strong hands-on maintenance ability, sound judgment, and the confidence to troubleshoot time-sensitive issues independently. The Facilities Maintenance Associate must be comfortable working with building systems, mechanical spaces, pool systems, work order platforms, staff requests, and urgent maintenance needs in a busy public-facing facility. This role has a fixed schedule of Sunday to Thursday, 1:00 PM–9:00 PM. This schedule is required to support campus operations and is not negotiable. Why This Role Matters The Facilities Maintenance Associate helps keep Asphalt Green’s Upper East Side campus safe, functional, and ready for daily use. Every program, class, swim lesson, workout, event, staff shift, and member visit depends on reliable building operations and fast response to maintenance needs. This role supports the behind-the-scenes work that allows the campus to run smoothly. Strong performance in this position helps prevent disruptions, protects safety, supports pool and building operations, and ensures staff and participants can focus on programs instead of facility issues. The right person for this role understands that maintenance work requires technical skill, urgency, follow-through, and attention to detail. This is not just a support role — it is a critical part of keeping a high-volume sports, fitness, and aquatics facility operating safely. What You’ll Do Building Systems and Facility Maintenance • Operate, monitor, and maintain building systems, including mechanical, electrical, plumbing, HVAC, and related facility equipment., • Perform routine inspections, preventative maintenance, general repairs, and assigned maintenance tasks., • Troubleshoot facility issues and determine the appropriate next steps based on urgency, safety, and operational impact., • Respond promptly to maintenance concerns, including leaks, alarms, equipment issues, safety concerns, and building system needs., • Maintain cleanliness, safety, and organization in mechanical rooms, work areas, and assigned common spaces., • Use appropriate tools, equipment, and safety practices when completing maintenance tasks., • Identify facility concerns early and communicate issues before they become larger operational problems. Pool Operations and Aquatics Support • Support pool operations by monitoring filtration systems, chemical levels, temperature, and related pool equipment., • Accurately document pool readings and required updates in DigiQuatics., • Communicate pool system concerns, irregular readings, or safety issues to the appropriate team members or supervisors., • Support the safe and reliable operation of aquatics spaces by following pool operations procedures and safety expectations., • Work with engineers, aquatics staff, and operations teams to address pool-related maintenance needs. Work Orders, Documentation, and Shift Communication • Complete assigned work orders accurately and in a timely manner., • Document shift activities, completed tasks, open issues, building concerns, and follow-up needs in the appropriate systems., • Coordinate shift handoffs with engineers and facilities team members to support operational continuity., • Communicate clearly about equipment status, maintenance requests, safety concerns, and unresolved issues., • Use work order systems, building systems, DigiQuatics, and other platforms as required for documentation and follow-up., • Maintain accurate records so the team can track work, identify trends, and respond effectively. Emergency Response and Problem-Solving • Respond to time-sensitive maintenance issues, facility emergencies, leaks, alarms, building system concerns, and safety-related situations., • Make sound decisions under pressure while following Asphalt Green procedures and safety expectations., • Escalate issues appropriately when additional support, engineering review, vendor support, or supervisor direction is needed., • Support urgent repairs or temporary solutions that reduce disruption to programs, members, staff, and facility operations., • Remain calm, professional, and solutions-focused when responding to active facility concerns. Cross-Department Support • Collaborate with staff across departments to support facility needs and minimize disruption to programs, classes, events, and daily operations., • Communicate professionally with team members, engineers, vendors, supervisors, and staff submitting maintenance requests., • Support facility readiness for programs, member use, events, aquatics operations, and other campus needs., • Help maintain a safe, clean, and functional environment for staff, members, participants, families, and guests. What Success Looks Like Success in this role means the Upper East Side campus is safe, functional, well-maintained, and supported during the assigned shift. A successful Facilities Maintenance Associate will: • Complete work orders accurately, safely, and on time., • Demonstrate strong hands-on knowledge of building maintenance and facility systems., • Monitor and support pool systems with accuracy and consistency., • Respond quickly and professionally to maintenance issues and urgent facility needs., • Communicate clearly with engineers, supervisors, vendors, and staff., • Maintain organized mechanical rooms, work areas, and documentation., • Follow safety protocols and use good judgment when troubleshooting issues., • Support smooth handoffs between shifts and reduce gaps in communication., • Help prevent disruptions to programs, classes, events, members, and daily operations., • Show reliability, accountability, and strong follow-through during a fixed operational schedule. Who You’ll Work With • Director of Facilities and Operations, • Operations Team, • Facilities Team, • Housekeeping Team, • Security Team, • Member Services Team, • Aquatics Team, • Sports Team, • Fitness Team, • Camps Team, • Members, participants, families, staff, and guests Qualifications Required Qualifications You’ll need: • Minimum of 5 years of experience in building engineering, facilities maintenance, or a closely related maintenance role., • Working knowledge of building systems, including electrical, plumbing, mechanical, HVAC, and general repairs., • Experience using commercial maintenance tools and following established safety protocols., • Ability to troubleshoot maintenance issues, work independently, and make sound decisions during time-sensitive situations., • Ability to respond to leaks, alarms, equipment issues, safety concerns, and urgent facility needs., • Ability to accurately document work orders, shift activity, pool readings, and maintenance updates., • Basic computer proficiency and ability to use work order systems, DigiQuatics, BMS, Salesforce, or similar platforms., • Physical ability to lift up to 50 pounds, climb ladders, work in confined or elevated spaces, and remain on your feet for extended periods., • Ability to work the fixed schedule: Sunday to Thursday, 1:00 PM–9:00 PM., • Certified Pool Operator certification, or ability to obtain within 90 days of hire., • Authorization to work in the United States. Preferred Qualifications • It would be helpful if you also have:, • FDNY fire and life safety certifications, including F-01, F-07, S-12, S-13, S-95, or willingness to obtain., • Current Certified Pool Operator certification., • Experience with pool operations, filtration systems, chemical readings, mechanical plant systems, or aquatic facility maintenance., • Experience with building automation systems, BMS platforms, commercial fitness facilities, aquatics facilities, schools, recreation centers, nonprofit facilities, or high-traffic public-facing buildings., • Experience coordinating shift handoffs, vendor communication, preventative maintenance, or emergency maintenance response. The schedule is Sunday to Thursday, 1:00 PM–9:00 PM. This schedule is a firm operational requirement and is not negotiable because the role supports evening campus coverage, building operations, pool systems, maintenance response, program continuity, and safe facility operations during assigned hours. The work environment includes mechanical rooms, pool areas, fitness and recreation spaces, common areas, staff areas, building systems spaces, and other active facility environments. The role may involve exposure to noise, humidity, pool chemicals, equipment rooms, tools, active maintenance areas, and urgent facility needs.

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