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Are you a credentialed life insurance producer who feels constrained by corporate caps, captive carrier limitations, or opaque lead structures?.We are expanding our network of established financial protection specialists.This 1099 entrepreneurial partnership is tailored for self-starting professiona

Job Description DVA Consulting has immediate openings for a Heavy Equipment Operator/Demonstrator. The pay is $38 hr plus Benefits. This is a Mon-Fri 1st shift position. Come work for a Global leader in Heavy Equipment Design and Manufacturing. This position is in Edwards, IL. Summary: The main function of a Demonstrator/Instructor is to effectively and safely demonstrate Heavy Equipment product, provide operation and application training to customers, dealers and internal personnel. A typical Demonstrator will contribute to marketing programs, provide dealer/customer support to assist in the sale of products and services. Required Skills: Must possess a minimum of 5-10 years of operator experience in heavy construction, quarry/aggregates and or mining industries. Must have experience on at least four different product family machines Must possess the ability to work effectively with those from various cultures and backgrounds Must have the ability to professionally deliver presentations both in the classroom and the field is required, and the ability to win over potentially hostile audiences Must have the ability to work in a team setting Must have fluency in English Must have a working knowledge of construction technologies (GPS, laser, etc) Desired Skills: Strong customer focus Must possess the ability to communicate and work effectively with customers ranging from; laborers up to the CEO of the company. Incumbent will be working with the trade press and must possess a professional demeanor, both on and off camera. Must possess the ability to work effectively internal coworkers, dealers and customers from various cultures. Must possess strong human relation and communication skills, both written and verbal in order to diffuse high pressure situations when instructing customers. Must possess superior heavy equipment operating skills on at least four key product families and demonstrate the ability to develop required skills on remaining product families

Job DescriptionJOB DESCRIPTION – CHIEF FINANCIAL OFFICERThe Chief Financial Officer (CFO) will be responsible for developing and leading the financial and operational strategies of a multimillion-dollar non-profit organization. This role requires a strategic, hands-on leader to manage financial health, enhance operational efficiency, and drive sustainable growth while ensuring compliance with state and federal regulations. The CFO will collaborate closely with executive leadership to implement effective fiscal management practices, oversee budgeting, forecasting, and financial reporting, and ensure financial resources are optimized to support the PPS Mission: to be the premier employer of individuals with disabilities.Duties / ResponsibilitiesMission, Vision, and ValuesSupport Peoria Production Solutions' mission, vision, values, and strategic plan.Conduct oneself in a way that reflects the highest standards of professional courtesy and ethical practices.Work toward enhancing the daily work life of the PPS On-Mission employees.Strategic Financial LeadershipServe as a key advisor to the CEO and executive leadership on financial strategy, growth initiatives, and risk management.Lead financial planning, forecasting, and modeling for acquisitions, expansions, and operational improvements.Prepare and present financial information to the Executive Director, Finance Committee, Treasurer, and Board of Directors. This should include monthly financial reporting, budget-to-actual analysis, cash flow updates, investment-related reporting, and support for board-level financial decision-making. Drive data-informed decision-making across all levels of the organization.Financial Operations & OversightOversee all accounting, budgeting, financial reporting, and cash flow management.Evaluate current processes, strengthen segregation of duties where practical, document key accounting procedures, and implement scalable controls appropriate for the size and complexity of the organization.Ensure timely and accurate preparation of financial statements and reporting packages.Establish and maintain strong internal controls and scalable financial systems.Lead the annual budget process, maintaining rolling forecasts, analyzing budget-to-actual results, and helping management understand financial trends and operating results.Revenue Cycle & Billing Oversight Directly oversee the entire billing and collections process.Lead and manage all functions within finance, accounting, billing, payroll, and IT.Ensure timely and accurate customer invoicing.Drive collections performance with a target of 95% + collection rates.Identify, investigate, and resolve billing discrepancies.Implement processes to improve cash flow and increase operational efficiency.Hold billing teams accountable to performance metrics and timelines.Regulatory & ComplianceEnsure full compliance with all federal and state financial regulations.Responsible for coordinating the annual audit, Form 990 preparation, tax filings, regulatory filings, and relationships with external auditors, tax advisors, bankers, investment advisors, and other financial partners. Growth & TransactionsLead financial due diligence for acquisitions and support integration efforts post-close.Partner with legal, compliance, and operations teams during transitions and expansions.Responsible for monitoring cash reserves, liquidity, investment reporting, debt or line-of-credit relationships, and compliance with board-approved financial policies.Build financial infrastructure to support a growing organization.Team LeadershipDevelop, lead, and mentor a strong finance team.Establish clear KPIs, accountability structures, and performance expectations.Create a culture of ownership, urgency, and continuous improvement.Operational ExcellenceIdentify opportunities to improve margins, reduce costs, and increase efficiency.Monitor key financial and operational KPIs.Must have familiarity with inventory, cost of sales, gross margin analysis, operating margins, pricing, production-related KPIs, and customer profitability. QualificationsBachelor's in Accounting and either an MBA or CPA required.10+ years of progressive financial leadership experience.Proven experience managing billing, collections, and revenue cycle operations.Nonprofit experience preferred.Required SkillsExcellent written and verbal communication skills.Excellent interpersonal and conflict resolution skills.Excellent organizational skills with acute attention to detail.Strong analytical, critical thinking, and problem-solving skills.Strong ability to mentor and develop others.Ability to manage multiple tasks in a logical, controlled approach.Experience with NetSuite is a definite plus.Benefits:Health InsuranceDental InsuranceVision InsurancePTO403B - retirement planLong Term DisabilityHospital IndemnityLegalAccident InsuranceCritical IllnessEmployer paid Life InsuranceEmployer paid Short Term DisabilityBonus Opportunities

Job Description-- APPLICANTS MUST BE WILLING TO RELOCATE TO COASTAL OREGON --Vivo HealthStaff is actively recruiting for a Chief Operating Officer (COO) position in a prominent healthcare facility located in a coastal city in Oregon. This esteemed facility offers comprehensive medical services for people of all ages.Position: Chief Operating Officer (COO)Job Details: Ensure efficient, customer-focused workflows, processes, resident systems, and programming. Foster teamwork and develop plans for operational systems, processes, and personnel assignments to accommodate organizational growth and strategic planning objectives, prioritizing patient care. Represent the Hospital CEO in their absence or as assigned, coordinating significant portions of the hospital organization and communicating a shared vision to all stakeholders. Promote high performance expectations for the leadership team to improve patient care quality and efficiency. Provide leadership in the development, implementation, and oversight of standards, systems, policies, and procedures aligned with the organization's strategic plan. Achieve revenue goals, cost objectives, and market share targets in assigned departments/service lines. Optimize resource utilization, including people, capital, and knowledge, to achieve organizational objectives while scaling and standardizing services. Demonstrate competency in strategic planning and goal/objective development, aligning departmental goals with the Hospital's mission and strategic plan. Develop and maintain positive relations with physicians, actively participating in physician retention and recruitment. Maintain professional affiliations and contacts to stay updated on current trends, changes, and legislation.Skills, Abilities, and Competencies:* Collaboration: Understands the importance of relationships for effective teamwork.* Leading Others: Acts in a leadership role to achieve desired results.* Developmental Leadership: Encourages others to reach their highest effectiveness level.* Communication: Engages with others to present information effectively.* Vision + Strategy: Defines and creates a compelling future vision and implements necessary strategies.* Decision Making: Makes high-quality decisions promptly.* Results Focus: Takes a dynamic approach to work, focusing on outcomes.Physical/Mental/Environmental Requirements: Extensive sitting with periodic standing and walking. May require lifting up to 20 pounds. Significant use of personal computer, phone, and general office equipment. Effective communication skills, both written and verbal.* May require off-site travel.Submission Requirements:* MUST HAVE CURRENT ACUTE CARE HOSPITAL EXPERIENCE TO BE CONSIDERED. Masters of Business Administration, Business, or Hospital Administration (extensive experience considered in lieu of). Minimum of five years of progressive experience in a similar role in an acute care hospital/facility.* Multi-functional experience in an acute care hospital with experience growing service lines.About the Facility:Our client is located in a coastal city of Oregon offers health and wellness services in various specialties, including pediatrics, childbirth and obstetrics, gynecology, oncology, diabetes treatment, geriatric medicine, emergency medicine, and a full range of specialty medical services.Vivo HealthStaff is a healthcare staffing and recruitment firm based in the San Francisco Bay Area, providing permanent and temporary opportunities to organizations across the United States.

Join a Company That Puts People First! Licensed Practical / Vocational Nurse – LPN/LVN We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we’re proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here’s what sets us apart: Award-Winning Culture • Indeed’s Work Wellbeing Top 100 Company, • Multi-year Comparably Award winner in the following categories: Best Company Culture, Best CEO, Best Company Work-Life Balance, Best Company Career Growth, Best Company for Diversity, Best Company for Women Why Join Us? • Health, Dental, Vision and Company-Paid Life Insurance, • Paid Time Off Available, • Flexible scheduling- full-time, part-time, or PRN. Days, nights, and weekend shifts— we will work with your availability!, • 24/7 Local support from operators and clinicians, • Aveanna has a tablet in each patient’s home allowing for electronic documentation, • Career Pathing with opportunities for skill advancement and paid training, • Weekly and/or Daily Pay, • Employee Stock Purchase Plan with 15% discount, • Employee Relief Fund *Benefit eligibility can vary and is dependent upon employment status and employment location We consider it both a privilege and an honor when we welcome a new patient into our Aveanna family. Our homecare is always delivered from a place of heartfelt compassion and empathy, and every one of our Licensed Practical / Vocational Nurses (LPN/LVN)s works together to make sure we achieve outstanding clinical outcomes. Aveanna isn’t just a provider of compassionate homecare to children and adults. We are a national leader . Qualifications • Must have and maintain an active, unencumbered license (LPN/LVN) in the state in which the clinician will practice, • Compact licenses must be transferred to your state of residence within 90 days, • Current CPR certification (with hands-on component)- Aveanna can assist in obtaining this requirement after hire, if necessary., • TB skin test (current within last 12 months), • Must have reliable transportation Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

To facilitate the activities of a nursing unit through the effective performance of receptionist, transcriptionist, and clerical processes and/or to assist Registered Nurses in performing assigned patient care and unit maintenance activities. This position manages information and connects physicians, team members and visitors with appropriate resources. Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA) American Heart Association (AHA), Education: H.S. Diploma/GED (Required), Work Experience: Successful completion of Carle's HCT In Training Program; Relevant medical military training; Completion of CNA coursework within past 24 months; Certified Nursing Assistant (CNA); At least one semester of nursing clinical experience; Worked as CNA within past 24 months Responsibilities: • Performs patient care activities as delegated by the nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met., • Knowledgeable and skilled in applicable procedures in providing care., • Provides hygiene needs of assigned patients (AM/PM care, oral hygiene and denture care, perineal care, shampoo, bathing, shaving, care of TED/SCD hose.), • Provides nutritional needs of assigned patients. (Tray distribution, setting up trays, offering supplements, feeding, adding tube feeding and recording intake.), • Provides elimination needs of assigned patient. (Foley care, bowel movements, bladder training, enemas, and external catheters; records output.), • Provides skin care of assigned patients. (turning, positioning, recognition and prevention of skin breakdown, operation of special beds, nail care, and back rubs.), • Provides comfort measures (Proper positioning, back rubs, oral care, wrinkle free bed sheets and ensuring that bedside table, water pitcher, urinal are within reach.), • Provides activity needs of assigned patients (i.e. dangling, turning, chair, ambulating, walker, and crutches)., • Performs measurements of assigned patients (I&O,TPR, B/P, weights, empty drains, abdominal girth, hose measurements). Performs additional skills as directed and supervised by the nurse, after training and certification, i.e. intermittent urinary catheterization and clean dressing changes (varies by unit or area). Assists with admission, transfer, and discharge of patient. Completes assigned aspects of admission process including vital signs, height and weight, room setup, room orientation, assists patient to bed, assures call light available etc. Sets up equipment for care (IV poles, admission kit, others) Stores and transfers belongings (dentures, hearing aids, glasses and other personal items). Packs up all patient belongings at discharge. Achieves patient satisfaction when providing patient care. Makes rounds minimally every two hours to assure that patients are comfortable, positioned properly, call light available, room orderly. Patient needs are met and satisfaction of care is expressed Demonstrates ability to anticipate patient needs Answers all call lights promptly Respects privacy Reports pertinent patient information to the nurse assigned to the patient in a timely manner. Documentation is completed prior to leaving shift. Possesses knowledge and skills necessary to obtain adequate lab specimens for testing. Performs patient bedside lab testing and associated quality control in compliance with medical provider's orders and hospital lab procedures/policies. Performs activities efficiently and accurately to facilitate quality patient care and ensure a safe and efficiently operating unit. Completes care while conserving resources. Completes work within assigned shift. Overtime used only as requested by Director/Nurse Manager/Lead RN/House Supervisor. Prevents waste of supplies and linen. Checks patient room for unused equipment/supplies and returns to SPD promptly. Assists with patient lifting in a timely manner. Demonstrates ability to organize and prioritize work with changes as directed by the nurse. Uses slow time to improve unit appearance and accept additional assignments. Assists others in assignment completion. Willingly responds to requests by nursing staff accepting delegated duties from the RN or LPN. Performs unit maintenance duties. Maintains neat and safe patient environment, including bedside table, bathrooms, wastebaskets, bedpans and specipans. Completes assigned maintenance tasks such as: cleaning of kitchen, refrigerators, utility room, IV poles, carts, making charts, and distributing SPD items. Ensures adequate stock of BSI supplies in all rooms. Performs errands as requested. Knowledgeable of locations of various support areas. Responds promptly to urgent requests. Provides for safety measures of assigned patients (lift equipment, transfers, side rails, bed checks, call lights, gait belt use, back safety, slide board, use of restraints). Uses protective equipment appropriately. Practices good body mechanics, getting assistance as needed to protect patient and own safety. Promptly reports unsafe equipment or risky situations. Adheres to handwashing policy. Demonstrates knowledge of ordering supplies for the unit as delegated. Accurately files patient chart documents. Keeps unit organized. Knowledgeable of quality improvement indicators and assists in achieving positive patient outcomes. Prints Diet Census and Station Census. File reports from printer/fax. Checks accommodation code. Posts assignments/turns/information on board. Post NPO and daily weight signs. Change batteries for lift equipment Prepares charts for anticipated discharges and nursing homes. Stocks rooms, BSI boxes. Assembles admission packets. Stuff charts as appropriate Attends and participates in unit and housewide committees, meetings (i.e. Unit Secretary meetings, meetings with CEO, benefits meetings, etc) Utilizes technology accurately and efficiently. Enter pending/confirmed discharge in bed management system. Assigns staff phones and coordinates with call light system. Prints labels as needed. Updates Bed Management system with admits and discharges. Understands and is knowledgeable of computer downtime procedures. Utilizes the intranet and email to keep abreast of information. Uses and is able to troubleshoot fax machine and printer. Performs activities efficiently and accurately to facilitate quality patient care and ensure a safe and efficiently operating unit. Greets visitors, physicians, patients and team members in a friendly receptive manner. Promptly and courteously acknowledges individuals at the desk. Offers assistance when needed. Answer telephone timely, professionally, identifying unit, name, and title. Establishes positive working relationships with other team members. Knowledgeable and respectful of the roles other ancillary department team members have in delivering patient care. Conveys warmth, concern and respect for all those who come in contact. Communication with others is open, honest and respectful. Utilizes proper phone techniques i.e. hold, transfer, etc. Prioritizes and accurately channels incoming and outgoing information. Maintains flexibility and is able to adapt to rapidly changing environment and work volume i.e. Code Blue, RRT staffing needs. Assists in achieving department goals and objectives. Utilizes teamwork effort to maintain positive patient perceptions in the areas of promptness, friendliness, attitude towards calls, problem solving, attention to special needs, temperature of food, noise level, temperature of room, attitude towards visitors, and concern for privacy. Attends educational offerings to validate skills and maintain current knowledge of patient care. Participates in Unit Councils, staff meetings, etc. Gives and receives peer evaluation constructively. Recognizes unit as three interrelated shifts, supporting changes and assisting with staffing needs. Is knowledgeable of quality assurance indicators and assists in improvement of patient care, such as ID bands, patient falls and infection control. Respects patient and family privacy. Timely response to call lights. Explains procedures to patient and family within the nursing assistant scope such as meal time, a.m. care delivery. Responsive to requests and concerns from other team members.

Acts as liaison with other departments and outside companies, including high-level staff such as CEO’s, presidents, vice presidents, and chiefs; handles confidential information and non-routine information.

Receptionist - State Farm Agent Team Member.Jeff Burtis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r

We have been in business for 120 years and have more than 10 manufacturing, fabrication, and shipping plants servicing over 100 construction centers nationwide.Per year, across America, thousands of new buildings sport the familiar Morton M.The Commercial Project Assistant is a full-time position re

Trillium Staffing Solutions is looking for an Administrative Assistant to join the Morton, IL office! The Administrative Assistant is the first point of contact for all walk-in traffic and incoming phone calls.Additional duties and responsibilities will include:.Assisting applicants through the appl

Dee Clark - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committ

The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us! We have a thorough but fast hiring process!.The part-time receptionists primary role is to provide excellent customer service, actin

Benefits: License Reimbursement, Simple IRA, Bonus based on performance, Flexible schedule, Opportunity for advancement, Paid time off, Training & development, Competitive salary.I've been in the insurance industry since 2012 and opened my State Farm agency in 2020.Our team includes four full-time e

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States.We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent.Our continued commitment is to improve our dealerships and services to sati

Altorfer is seeking a professional, customer-focused individual to serve as the first point of contact for visitors and callers while also providing essential support to our accounting team.This hybrid role blends front desk reception duties with accounts payable and data entry tasks within our ERP

Ray Dennison Chevrolet is a family owned and operated dealership that has been servicing the Central Illinois Area for over 50 years! We are seeking a friendly and outgoing individual for our reception counter.We are looking for an individual that is personable and can communicate well with customer

We are a dynamic construction company that focuses on residential and commercial building projects, renovations, and maintenance services.Our dedicated team is known for its high-quality work and exceptional customer care.We are driven, enthusiastic, and deeply committed to the construction sector.S

Travel Business Office Manager.Are you a Business Office Professional seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking a Travel Business Office Manager to join the team!.As the Skilled Nursing Travel Business Office Manager, you will play a v

To serve as a receptionist, assisting victims and witnesses by telephone and in person.To assist legal assistants with various data entry and filing requirements in charging of criminal cases.A high school degree with emphasis in clerical skills such as typing, data entry, and filing is required.Mus

PepsiCo offers the world's largest portfolio of billion-dollar food and beverage brands, including 22 different product lines that generate more than $1 billion in annual retail sales each.Our main businesses -- Quaker, Tropicana, Gatorade, Frito-Lay, and Pepsi Cola -- also make hundreds of other en

ESSENTIAL DUTIES AND RESPONSIBILITIES.Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Effective execution of Total Patient Experience (TPE).Develop and maintain a good working relationship with doctor/doctors associate

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.If you are you an experienced office manager with a passion for leadership and operational excellence? We are looking for an.In this role, you will lead non-clinical staff, ensur

ESSENTIAL DUTIES AND RESPONSIBILITIES.Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Effective execution of Total Patient Experience (TPE).Develop and maintain a good working relationship with doctor/doctors associate

Before applying for this role, please read the following information about this opportunity found below.The Front Desk Supervisor’s responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.If you are you an experienced office manager with a passion for leadership and operational excellence? We are looking for an.In this role, you will lead non-clinical staff, ensur

We are a premier provider of senior care services, dedicated to delivering exceptional nursing and rehabilitation care in a compassionate, family-like environment.At our core, we prioritize the satisfaction and well-being of our team members, recognizing that quality patient care begins with a suppo

Before applying for this role, please read the following information about this opportunity found below.The Front Desk Supervisor’s responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations

We are a premier provider of senior care services, dedicated to delivering exceptional nursing and rehabilitation care in a compassionate, family-like environment.At our core, we prioritize the satisfaction and well-being of our team members, recognizing that quality patient care begins with a suppo

ESSENTIAL DUTIES AND RESPONSIBILITIES.Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Effective execution of Total Patient Experience (TPE).Develop and maintain a good working relationship with doctor/doctors associate

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.If you are you an experienced office manager with a passion for leadership and operational excellence? We are looking for an.In this role, you will lead non-clinical staff, ensur

Before applying for this role, please read the following information about this opportunity found below.The Front Desk Supervisor’s responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations

We are a premier provider of senior care services, dedicated to delivering exceptional nursing and rehabilitation care in a compassionate, family-like environment.At our core, we prioritize the satisfaction and well-being of our team members, recognizing that quality patient care begins with a suppo

OSF HealthCare - - Responsibilities: Perform clinical and administrative duties consistent with Medical Office Assistant program education, training and experience; Work in both the clinical and front office functions of the practice providing clerical and assisting in the delivery of health care

State Farm Independent Contractor Agent Position.Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a

Office Assistant / Remote] - Anywhere in U.Competitive pay / Benefits (Medical-Dental-Vision-Disability-401k) / Generous time off - As an HR Administrative Assistant you'll: Answer and direct departmental emails and phone calls; Process required paperwork for employee transfers, changes in job class

Call Center / Remote] - Work From Anywhere in the U.Starting at $15 - $16 per hour ($150 Referral Bonus) / PT or FT Options Available / Healthcare Benefits Available - As a Virtual Receptionist, you will: Answer and direct incoming calls to the appropriate contact; Greet and assist clients and visi

The Uftring Auto Group values its team members and is committed to their success by ensuring that they have the resources and opportunities to gain experience with us! We have a thorough but fast hiring process!.The part-time receptionist's primary role is to provide excellent customer service, acti

OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career.Expected pay for

Executive Director, Emissions Market Accelerator.The University of Chicago Institute for Climate and Sustainable Growth (ICSG) is a groundbreaking initiative that brings together faculty from across the University to advance society's understanding of our energy and climate future.ICSG integrates in

Kimley-Horn is looking for an Administrative Assistant to join our team in Deerfield, IL.Assist with word processing including revising client proposals and fee estimates, scope of services, forms, progress reports, and other project documents.Assist with producing plans, project manuals, and report