Louisville
Job DescriptionPosition Summary The Barista is responsible for providing exceptional customer service while preparing and serving high-quality coffee, espresso beverages, teas, and light refreshments for employees, guests, and visitors within a corporate office environment. This role maintains a clean, welcoming café atmosphere and ensures efficient service during peak business hours. Essential Duties and Responsibilities • Prepare and serve coffee, espresso drinks, teas, and other specialty beverages according to established recipes and quality standards., • Greet customers in a friendly, professional manner and provide excellent customer service., • Operate point-of-sale (POS) systems and accurately process transactions., • Maintain cleanliness and organization of the café, including counters, equipment, seating areas, and storage spaces., • Stock and replenish food, beverage, and supply inventory throughout the day., • Follow food safety, sanitation, and health regulations at all times., • Monitor product quality and freshness, ensuring beverages and food items meet company standards., • Assist with receiving deliveries and organizing inventory., • Communicate customer feedback and operational needs to management., • Support catering requests, meetings, and special events as needed., • Collaborate with team members to maintain efficient café operations and a positive customer experience.Qualifications, • High school diploma or equivalent preferred., • Previous barista, café, food service, or customer service experience preferred., • Ability to operate espresso machines, coffee brewers, and related equipment., • Strong interpersonal and communication skills., • Basic math and cash-handling skills., • Ability to work independently and as part of a team.Physical Requirements, • Ability to stand and walk for extended periods., • Ability to lift up to 25 pounds., • Frequent reaching, bending, and repetitive hand movements., • Ability to work in a fast-paced environment while maintaining attention to detail.Knowledge, Skills, and Abilities, • Customer-focused with a professional demeanor., • Strong organizational and time-management skills., • Attention to quality, cleanliness, and presentation., • Ability to multitask and prioritize responsibilities., • Commitment to creating a welcoming experience for office employees and guests.Work Environment, • Corporate office building café or coffee bar., • Primarily Monday through Friday business-hour operations., • Interaction with employees, executives, clients, and visitors in a professional workplace setting. Reports To: Café Manager, Food Service Manager, or Chef Manager FLSA Status: Non-Exempt (Hourly) Barista I Benefits: - As a Part or Full Time Hourly Quest Team Member, you can expect: Career growth with potential for future promotional pathways Work-life balance, no nights, no weekends, no holidays! Free meals daily Annual Shoe Credit through Shoes for Crews (8) Company Paid Holidays 2 Raises per School Year (based off performance reviews) $1,000.00 to $500.00 Employee Referral Bonus (no limit to number of employee referrals) Pay Out Unused Sick Time (at the end of every school year) Pre-Tax Commuter Benefit 401k with Matching Employee Assistance Program Wisely Pay Card – Get paid up to 2 days ahead of time Discount on Event Spaces and Catering Full Time Only Benefits: Medical, Dental, Vision, and Additional Voluntary Benefits