Tim Horton Team Member - Barista & Sandwich Maker
hace 7 días
San Antonio
Job DescriptionDescription: Position Summary The Team Member at CO3 Brands Tim Hortons is a cross-trained crew member who can confidently work both the beverage station and the food preparation line. Whether crafting a perfectly brewed coffee, building a fresh sandwich, or doing both in the same shift, this person is the backbone of the guest experience. Team Members are expected to be fast, consistent, clean, and genuinely welcoming — every guest, every time. 1. Beverage Preparation (Barista) • Prepare hot and cold beverages to Tim Hortons standards: drip coffee, espresso drinks, teas, frozen beverages, and specialty drinks., • Follow recipes and portion standards precisely — consistency is the brand., • Operate and maintain espresso machines, brewers, and blenders correctly and safely., • Monitor coffee freshness and brew times; discard and replenish per holding time standards., • Customize orders accurately (milk alternatives, sugar levels, toppings) and confirm with the guest when needed., • Keep the beverage station stocked, clean, and organized throughout the shift. 1. Food Preparation (Sandwich Maker) • Build sandwiches, wraps, and other food items to Tim Hortons recipes, portioning, and presentation standards., • Operate grills, toasters, and warming equipment safely and per calibration standards., • Read tickets accurately and assemble orders completely — no missing items, no wrong ingredients., • Maintain proper ingredient rotation (FIFO), labeling, and storage at all food prep stations., • Monitor food holding times and temperatures; remove and replace any product that falls out of standard., • Keep the prep area and all food contact surfaces clean and sanitized continuously throughout the shift. 1. Guest Experience • Greet every guest warmly and make them feel welcome — whether at the counter, drive-thru, or handoff., • Take orders accurately and repeat back to confirm, especially for customized items., • Work at a pace that supports speed-of-service targets without sacrificing quality or accuracy., • Handle guest concerns politely and immediately; get a Shift Leader involved if you cannot resolve it yourself., • Represent the Tim Hortons brand with a clean uniform, positive attitude, and professional behavior at all times. 1. Food Safety & Cleanliness • Follow all food safety protocols at all times: handwashing, glove use, temperature checks, and proper storage., • Complete temperature logs and checklists accurately at assigned intervals — never estimate or skip., • Maintain personal hygiene standards: clean uniform, hair restraint, and no jewelry near food prep areas., • Keep your station, equipment, and surrounding area clean throughout the shift — not just at close., • Report any food safety concern (spoiled product, equipment malfunction, temperature issue) to your Shift Leader immediately. 1. General Duties • Stock and replenish ingredients, supplies, and packaging at your station proactively — don't wait to be asked., • Assist with opening and closing duties as assigned by your Shift Leader., • Support other stations during peak periods — be ready to move where the team needs you., • Communicate clearly with your Shift Leader about supply shortages, equipment issues, or guest concerns., • Follow all company policies, safety rules, and brand standards without exception. Requirements: Qualifications & Skills Required / Preferred: • No prior experience required — we will train the right person., • A positive, team-first attitude and genuine willingness to learn., • Ability to work quickly and accurately in a fast-paced environment., • Reliable, punctual, and accountable — your team depends on you showing up ready., • Basic reading and math skills for reading orders and following recipes., • Flexible availability including early mornings, evenings, weekends, and holidays. Working Conditions & Physical Demands • On-foot and standing for the full shift., • Frequent lifting of supplies and ingredients (up to ~50 lbs)., • Exposure to a range of temperatures (kitchen heat, freezer, cold prep)., • Fast-paced, high-volume environment — busy rushes are the norm, not the exception.