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Customer Resolution Centre Advisor - part time 23hr pw£18,865ChelmsfordPart-TimePermanent We are looking for a Customer Resolution Centre Advisor on a part time basis of 23 hours per week, to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing. What you'll be doing • Provide exceptional customer service across multimedia channels for first-time query resolution., • Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required., • Demonstrate empathy in customer interactions, recognising diversity., • Resolve dissatisfaction at the first point of contact, escalating when needed., • Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams.What we are looking for, • GCSE, NVQ or equivalent, or equivalent demonstrable prior learning, • Excellent communication skills, • High level of computer literacy covering office systems as well as CRM databases and systems, • Experience of working in a customer focused organisation, • Experience of customer care technique Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum. Benefits • The salary for this post will be £18,865 Per Annum., • Learning and development opportunities, • Healthcare cash plan, • Robust employee reward and recognition programme, • Free and confidential Employee Assistance Programme, • Volunteering programme, • Competitive pension scheme, • 25 days annual leave pro rata per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum., • 23 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment. JBRP1_UKTJ

Vacancy DetailsInsurance Account AdvisorSalary:Not specifiedLocation:Billericay, EssexJob Type:PermanentRef:SJP230833Overall objective of the role:Dealing with a wide variety of Insurance Products Personal Lines, Commercial Combined, Household, Motor, Fleet. Although experience of some of these if not all will be consideredMain duties to include: Provide day-to-day service to meet client requests and requirements in order to retain existing allocated clients, working at moderate or high degrees of pressure according to targets and workload. Will exercise considerable discretion and independence under general guidance but refer to higher levels when required. Produce fact-finding documents or supporting documentation to assist the periodic customer review process. Identify additional opportunities for profitable growth by recognising client exposures and recommending cover enhancements. Negotiation of competitive terms with the product/service providers in order to satisfy client requirements. Handling invoicing of all premiums due including effective credit control, where necessary. Check all client documentation for accuracy prior to issue to the client. To take and action instructions relating to the provision of cover. To ensure all communications are accurately recorded against client records. Ensure company procedures are followed, in order to adhere with both quality standards and compliance regulation, in accordance with their authority. Carry out client visits as and when necessary. Virtual file creation and management. Diary management. Other duties as required in supporting the Professions team.Specific duties and key responsibilities: Handling and Organising all incoming correspondents including responding where an Account Executive’s input is not required. Booking mid-term and renewal meetings for allocated Account Executive. Providing a specialist broking service for Desktop Clients. Processing any desktop renewals and any other renewals that do not need Account Executives input/visit. Attending Networking Events when required. Diary Management and appointment creation for the Divisional Director. Ensuring confidentiality is maintained at all times. Getting involved with web and/or Social Media marketing.* Database Preparation, management and Cleansing.This is an great opportunity for someone who is looking for genuine prospects and to be part of this expanding and developing Insurer.Please submit your CV for the attention of the Hiring Manager if this role is of interest to you.The Recruiter Specialists are acting as a Recruitment Agency as Preferred Supplier for this position.

Marketing Analyst - B2C Home based/UK £40,000-45000 Plus Benefits My client specialise in securing continuing Healthcare funding for who people who require treatment, are looking to recruit a Marketing Analyst is responsible for collecting, analysing and interpreting marketing and business data to provide insights that drive customer acquisition, engagement, retention and revenue growth. The role supports strategic decision-making by measuring marketing performance across digital and offline channels, identifying trends, and recommending data-driven improvements to campaign effectiveness and return on investment. Responsibilities: Marketing Performance Analysis • Analyse marketing campaign performance across digital and traditional channels., • Monitor key performance indicators (KPIs) including:, • Lead volume, • Cost per lead (CPL), • Cost per acquisition (CPA), • Return on investment (ROI), • Conversion rates, • Customer lifetime value (CLV), • Produce regular reports, dashboards and performance reviews., • Identify trends, opportunities and areas for improvement. Data Management & Reporting • Collect and validate data from multiple sources including CRM systems, Google Analytics, advertising platforms and marketing automation tools., • Develop automated reporting processes and dashboards., • Maintain data integrity and ensure accurate reporting., • Present findings and recommendations to stakeholders in a clear and actionable format. Customer & Market Insights • Analyse customer behaviour, demographics and buying patterns., • Conduct segmentation analysis to support targeted marketing campaigns., • Monitor market trends, competitor activity and industry developments., • Support market research initiatives and customer surveys. Digital Marketing Analytics • Track website performance using analytics platforms., • Analyse user journeys, conversion funnels and campaign attribution., • Evaluate SEO, PPC, social media and email marketing effectiveness., • Support A/B testing and conversion rate optimisation initiatives. Strategic Support • Support annual marketing planning and budget allocation., • Provide insight into channel performance and future investment opportunities., • Help forecast lead generation, acquisition costs and campaign outcomes. Skills required: • Minimum 2 years' experience in a marketing analytics or marketing insights role., • Experience working with CRM and analytics platforms., • Strong understanding of marketing metrics and campaign measurement., • Experience producing reports and presenting insights to stakeholders., • Experience with marketing automation platforms., • Experience within a lead-generation or service-based business., • Knowledge of customer journey mapping and attribution modelling., • Advanced Microsoft Excel skills including pivot tables, lookup functions and data modelling., • Strong numerical and analytical capability., • Understanding of database principles and data visualisation., • Experience with Google Analytics, Google Ads, Power BI/Tableau, CRM systems (e.g. Hubspot, Zoho, Salesforce) JBRP1_UKTJ

Social Care Customer Service OfficerPay: £17. Contract: Initial 3-month contract, starting ASAPLocation: Hybrid (County Hall, Oxford) – 1–2 days per week onsiteWorking Pattern: Tuesday and Wednesday hybrid requirementAbout the RoleWe are seeking a Specialist Customer Service Officer to act as t

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivati

Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. You will play a key role in shaping our commercial strategy from the ground up, establishing a foundation of exceptional service, p

A full UK driving licence is essential for this role, and you'll need to be happy driving our service vehicles. Whether you're already working in social care or looking for a meaningful career change, we'll provide all the training and support you need to succeed. We're looking for caring and enthus

We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies of

If you’re looking for your next role in social care – or considering a fulfilling career change – we’d love to hear from you!. We provide award-winning, accredited training at no cost to you – including Health and Social Care Diplomas to help you develop your career.

Ensure that service users are able to attend and participate in a range of socially inclusive activities and skills development opportunities. Advise on health services, education, training and employment opportunities. At Hestia, we live by our values and are committed to a more equitable, diverse,

We're looking for an experienced Male Support Worker to join our specialist Positive Behaviour Support (PBS) service in Hildenborough, supporting five men with learning disabilities, autism, communication needs and behaviours of concern. G Driving licence with access to a vehicle or motorbike as

Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows The Hestia Approach, prioritising co-production, recovery, and partnership with service users. O

We are excited to be recruiting Bank Support Workers to join us at our brand-new supported living service in Swaffham. Helping people stay connected with family, friends and social activities.

Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. Our commitment to Equality, Diversity, and Inclusion Our services users come f

Our services are located in residential areas close to Margate town centre and benefit from good public transport links. A driving licence is essential so you can support people to attend appointments, enjoy activities and access their local community using the service vehicle. We provide award-winn

Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. Right now, we are looking for a Support Worker to play a pivotal role in our Mental Health Service in Hammersmith and Fulham. Sounds great, what will I be doing? As a Support Worker, you

JDR Recruitment are recruiting for a Warehouse Operative / FLT driver to join our client based in Middlewich CW10 This is a fantastic opportunity to our client who is growing business, this position is temporary to permanent Location: Middlewich CW10 Salary: £13.Hours of Work: Monday to Friday 8am

In this crucial role, you will ensure materials availability and support warehouse operations, including picking, packing, storage, kitting, and distribution of components, maintaining exceptional service standards. Handle all stock with care to ensure it reaches customers and suppliers in optimal c

Apply today for an immediate interview.

Warehouse Operative/FLT Driver £33,150 per annum Hours of Work: Mon to Weds: 07:30 to 17:00, Thurs & Fri: (Alternating Shift) 07:30 to 17:00 / 08:00 to 17:30 Great working environment Personal development Free parking We are currently recruiting on behalf of our client for an experienced FLT/Wa

Responsibilities Delivering personalised care that meets physical, emotional and social needs in line with an individualised care plan Supporting daily routines including personal care, mobility, meals, communication and structured activities Enabling fun, confidence-building experiences at home and

Support local marketing and events, including social media activity, appointment coordination, and customer follow-ups to build lasting relationships. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with except

Previous experience managing, mentoring or leading Content Creators or a social media team. Analyse social media performance and use data and insights to continually improve content, engagement, reach and conversion. You will be responsible for developing and delivering a multi-platform social media

Our ‘right shore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Strong customer service skills and confidence handling sensitive conversations. Clearly explain VT, eligibil

Previous experience in a telephone-based customer service or customer-facing role. Experience within customer service, contact centres, financial services, telecoms or other high-volume environments is desirable but not essential. Deliver a high standard of customer service while meeting service lev

We are seeking a passionate and experienced Senior Paid Social Executive who will be responsible for planning Paid Social campaigns across Social platforms such as Meta, TikTok, Reddit, LinkedIn, Pinterest and more. Paid Social Strategy: Work with the Account Executive and/or Account Manager to crea

We are currently recruiting for a Customer Service Advisor role on behalf of a global outsourcing client in Ringwood. You'll be for a well known brand acting as the first point of contact for a range of customer queries.

Customer Service Advisor role, requiring Spanish and Italian language skills, based in Watford, offering a hybrid work model.

To understand the importance of delivering excellent customer service. We help our customers manage their goods most efficiently using our technology and services.

Provides excellent customer service, manages orders, client accounts, and coordinates deliveries, requiring fluency in Spanish and Italian.

Proactive Global are currently looking for a Stores/Warehouse Operative to join our team in Basinhstoke on a part-time basis, starting ASAP.Hours: 2 Shifts Available:Morning: 8:30 AM - 12:30 PM OR Afternoon: 12:00 PM - 4:00PMNo FLT license requiredResponsibilities include:Receiving, storing, and org

Customer Service Advisor needed to solve customer broadband tech issues via phone, no prior experience needed, training provided.

Customer service role for a Dutch speaker in Kettering, UK, focusing on Dutch-speaking clients and coordination.

Seeking a temporary Customer Service Advisor for a fashion retailer in Nottingham, with a salary range of £28,000 to £32,000 per annum.

Customer Relations Advisor sought by a housebuilder to manage customer aftercare, ensuring professional handling of inquiries and issues. Responsibilities include championing the customer journey, managing complaints, and maintaining records.

Manages customer orders, communicates with customers, and maximizes revenue through upselling.

As a member of our seasonal Customer Service Advisor team, you will be at the heart of the action, helping us support our fans during our busiest season. As a Customer Service Advisor, you'll be responding to LEGO fans from all corners of the world during our peak season. We also offer ‘Best of Bo

Warehouse Operative needed for order picking, packing, stock counting, and manual handling.

Handle enquiriesvia phone, email, WhatsApp and web messaging\ N\n Promote and sell clients’ full range of goods and services\ N\n Manage bookings, amendments and trade reservations\ N\n Support inbound and outbound campaigns\ N\n Contact customers regarding service disruptions\ N\n * Work

Warehouse Operative needed for a medical healthcare company.Responsibilities include picking, packing, and processing orders.

Customer Service Assistant role involving mortgage product support, handling inbound calls, making decisions, and providing positive customer experiences.

Handles inbound customer contacts, processes orders, and resolves queries via phone, email, and social media.