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Do you have the commitment and positive values to make a difference to the lives of people living in Preston, Lancashire?\n \n \nWe are looking for a caring, dynamic and highly motivated person to join the team as a Support Coordinator in our Preston Intensive Support Service. This is an exciting opportunity to be part of our well-established services, which supports individuals with learning disabilitie...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Team Leader, Deaf ServiceWe are seeking an experienced and compassionate Team Leader to help lead a specialist d/Deaf service, supporting people with learning disabilities and complex needs to live fulfilling, independent lives.Position: Team Leader, d/Deaf ServiceSalary: £33,680.34 per annumLocation: Lancashire - Preston & ChorleyHours: Full time, average 37 hours per week, worked on a rota including evenings, weekends, Bank Holidays and participation in the on call rotaContract: PermanentClosing Date: Friday 21st August 2026About the RoleThis is an excellent opportunity to join a specialist service supporting people with learning disabilities, mental health needs and additional complex requirements alongside deafness or hearing loss.Working alongside the existing Team Leader, you will play a key role in the day to day management of the service, providing leadership to the staff team while ensuring the people you support receive high quality, person centred care.Key responsibilities include:Supervising and managing the day to day operation of the serviceLeading, supporting and motivating a team of support workersCoordinating communication across the team and ensuring information is shared effectivelySupporting the Service Manager and deputising in their absenceProviding direct support to people using the service where requiredOverseeing care plans, risk assessments, finances and other essential documentationManaging staff administration, including annual leave, mileage and rostering systemsBuilding and maintaining positive relationships with external partnersSupporting quality assurance and promoting best practice across the serviceAbout YouYou will be an experienced care professional with strong leadership skills and a genuine commitment to delivering person centred support.You will ideally have:Management experience within health or social careNVQ Level 3 in Health and Social Care or equivalentBritish Sign Language (BSL) Level 3 qualification or be a native BSL user with strong English skillsExperience supporting people with learning disabilities and/or complex needsExcellent organisational, leadership and communication skillsA collaborative approach and the ability to build positive working relationshipsA passion for supporting people to achieve greater independence and wellbeingFlexibility to work evenings, alternate weekends and participate in the on call rotaAbout the OrganisationThe organisation provides specialist support services for people with learning disabilities and complex needs. Its dedicated teams are committed to delivering person centred support that promotes independence, dignity and inclusion, while creating a positive and supportive working environment for staff.For any questions or to organisation an informal discussion please contact us in the first instance. Communication will be via BSL so video calls are available by prior arrangement via email.Other roles you may have experience of could include: Deputy Manager, Assistant Service Manager, Supported Living Manager, Senior Support Worker, Care Team Leader, Service Coordinator, Registered Manager, Learning Disabilities Team Leader, Supported Living Team Leader, Senior Care Coordinator.Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFPTPBN1_UKTJ

Help Shape the Future of Sustainable Infrastructure Our client is delivering one of the most ambitious infrastructure investment programmes in the UK. As they continue to transform and enhance vital infrastructure services, they are looking for an Environmental Advisor to support the successful delivery of projects while protecting and enhancing the natural environment. This is an excellent opportunity for an environmental professional looking to develop their career within a major infrastructure organisation. You'll work across a diverse portfolio of engineering, maintenance and construction projects, helping project teams identify environmental risks, navigate regulatory requirements, and deliver practical environmental solutions. If you're passionate about applying environmental knowledge to real-world projects and want exposure to significant infrastructure programmes, we'd love to hear from you. The Role As an Environmental Advisor, you'll be part of a specialist environmental team, providing environmental support from project inception through to construction and completion. You'll play a key role in ensuring projects meet environmental requirements while identifying opportunities to improve environmental outcomes. Key Responsibilities Supporting environmental assessments across a range of infrastructure projects. Identifying environmental constraints, risks and opportunities early in project development. Advising project teams on environmental legislation, policy and best practice. Producing clear, evidence-based environmental reports and documentation. Working closely with internal specialists, contractors, regulators and stakeholders. Supporting environmental mitigation strategies and helping resolve environmental challenges. Assisting with environmental compliance throughout project delivery. Attending project sites and offices across the UK as required. Contributing to environmental surveys and fieldwork activities. Managing your own professional development and technical growth. Requirements Degree in Environmental Science, Environmental Management or a related environmental discipline. Approximately 3-4 years' experience in an environmental role. Experience supporting environmental assessments or Environmental Impact Assessment (EIA) projects. Understanding of UK environmental legislation, regulations and guidance. Experience working within project-based environments. Strong report writing, organisation and communication skills. Ability to manage multiple priorities and deliver high-quality work to deadlines. Postgraduate qualification in an environmental discipline. Experience within infrastructure, engineering, utilities or construction environments. Exposure to a broad range of environmental topics. Site-based environmental experience. Progress towards, or interest in obtaining, professional chartership. Environmental Advisor Environmental Consultant Environmental Planner Environmental Coordinator EIA Consultant Environmental Project Officer Environmental Scientist Assistant Environmental Manager Benefits Competitive salary up to £45,000 depending on experience. Hybrid working arrangement. Exposure to diverse and complex infrastructure projects. Opportunity to work alongside a team of experienced Environmental Advisors and specialist environmental professionals. Structured career development and progression opportunities. Support for continuing professional development and chartership. Clear pathway into more senior environmental positions. Apply Now If you're looking for an opportunity to make a tangible impact on major infrastructure projects while developing your environmental career within a growing and supportive team, we'd love to hear from you. TPBN1_UKTJ

Recycling Lives Services in Preston is seeking a Group Logistics Coordinator to organise and optimise waste collections across the UK.

Lancashire County Council is seeking a Project Coordinator to join the Education Digital Services team in Preston. You will support the delivery of technology-based projects within budgets and SLAs, focusing on strong customer service to capture and meet school requirements.

Lancashire County Council in Preston (Hybrid) is seeking a Coordinator for the Lancashire Safeguarding Business Unit. You’ll work with colleagues across children’s safeguarding, health, police, and local authority services to coordinate governance and audit activity. The role supports the delive

Make a real difference to families and young people in Lancashire HCRG Care Group is looking for a compassionate, organised and customer‑focused Care Coordinator (Administrator) to join our Care Coordination Hub. We deliver and transform adult and children community health services, primary care s

Bid Writer Hybrid – Preston (3 days in the office) £50,000 - £60,000 Basic + Discretionary Bonus + 26 Days Holiday + Pension (6.5% employer contribution) + Healthcare + Life Assurance + Internal & External Development + On Site Gym + Company Doctor On offer is the opportunity to join a well-respected, family owned contractor operating across a variety of public sector frameworks. Enjoy working in a Bid Writer role where you will take real ownership of written content, contributing to bids across the construction and refurbishment services. You will be part of an ever-developing bid function, working closely with senior stakeholders and playing a key role in improving how bids are written, structured and presented. This company delivers essential services for the residential, healthcare, education and local authority sectors. They require a Bid Writer to enhance submission quality, support the wider bid process, and help raise standards across the team. A strong opportunity for someone looking to step into a role with more responsibility and influence over the work-winning function. Your Duties • Own the bid process with confidence, expertly interpreting requirements, managing timelines, and ensuring every submission is delivered on time and to the highest standard, • Bring energy and insight to bid strategy, actively contributing to kick-off meetings and reviews, helping shape compelling win themes that set us apart from the competition, • Conduct in-depth research, developing a strong understanding of each client, sector, and procurement route, while applying knowledge of the Construction Playbook and current public procurement guidance to strengthen submissions, • Craft persuasive, high-impact content, producing clear, original, and tailored responses for PQQs, tenders, and frameworks that showcase our strengths and value, • Champion compliance and best practice, ensuring all submissions align with the Procurement Act 2023, reflecting transparency, integrity, and robust tendering standards Experience Required • Solid experience bid writing in the construction sector, • Experience of frameworks including NWCH, Pagabo, Procure Partnerships or similar, • Strong written ability with experience producing high-quality tender responses, • Willing to commute to Preston 3 days a week Apply now to Gordon Levy at Bid Resource Solutions Ltd Keywords: Bid Writer, Proposal Writer, Proposals Writer, Bid Coordinator, Bid Manager, Proposal Manager, Proposals Manager, Bids Executive, Bids, Proposal, Tender, Construction, Maintenance, Built Environment, M&E, Property Services, Preston, Lancashire, Blackpool, Manchester, Lancaster, Burnley, Bolton, Southport Bid Resource Solutions Limited is an Employment Consultancy. Bid Resource Solutions Limited regrets to inform you that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed

Position - Project Coordinator Industry - HVAC / Mechanical Projects Location: Preston Salary: £30,000 - £35,000 (DOE), Mon – Fri / 7:30am-4:00pm (Flexi), Health holiday entitlement & perks. If you have the goal to Clear career progression into Project Management or Contracts Management, then this role is right for you!! Purpose of the role We're looking for a Project Coordinator to support the successful delivery of commercial HVAC and mechanical projects. This is an excellent opportunity for someone with a strong technical understanding who is looking to develop their career within project coordination. This role would suit: An experienced HVAC, Mechanical or Building Services Engineer looking to move from a site-based role into the office. A recent graduate or technically qualified individual with strong industry knowledge who is eager to begin a career in project management and coordination. The Role Working alongside an experienced Contracts Manager, you'll provide operational and administrative support throughout the project lifecycle, helping to ensure projects are delivered safely, efficiently and on time. Key Responsibilities Coordinate commercial HVAC and mechanical projects from start to completion. Prepare project documentation, including RAMS and O&M manuals. Support Health & Safety and CDM compliance. Schedule engineers, subcontractors and materials. Update CAFM/job management systems and maintain project records. Assist with procurement, quotations, cost tracking and invoicing. Liaise with clients, suppliers and engineers throughout each project. What We're Looking For Technical knowledge of Building Services, HVAC or Mechanical systems. Previous experience within Hard FM, Construction or Building Services is desirable. Strong organisational and communication skills. Competent with Microsoft Office and digital job management systems. A proactive attitude with a willingness to learn and develop. This is a fantastic opportunity to join a growing business where you'll be supported to develop your technical knowledge and build a long-term career in project delivery. Progression through the company is possible, with in-depth experience of the role being an advantage, but not essential as full training will be provided where required. If you are interested in this new and exciting opportunity with a growing company, then call Ben Gibson on the listed number or ideally email with your current CV. SER-IN

Job title: Production operative - Machining Job Type: Contract IR35 Status: Inside Start date: Subject to clearance/onboarding Duration: 12 months Pay rate: £16.59 per hour plus hourly shift rate £1.98 Total £18.57 per hour Location: Castle Donington Hybrid/Remote Working: ONSITE Hours of work: Monday to Thursday 0600hrs - 1400hrs Friday 0600hrs - 1300hrs Monday to Thursday 1400hrs - 2200hrs Friday 1300hrs - 2000hrs Shifts alternate weekly. Role information: Working within a Nuclear fuels manufacturing site, the core responsibilities are to set up and operate CNC machines. Assist in training operators as and when required. Understand original programmes. Meet the Departments Production Output to the MRP Schedules. Work to instruction given by Line Managers, Production Coordinator and Management Responsibilities: Ensure productivity is maintained to the required standard Ensure and Maintain discipline within your area Control your Time Management to ensure delivery of the products are met Promote good team morale in your area "Implementation of policies, procedures and working documents as required" Assist in training of employees as required Support the Management Team Update daily tick lists and charts within the required time limit Assist other employees with quality situations as and when necessary Highlight Quality problems to the Line manager Able to carry out production work with reference to the Skill Matrix Continuous improvements relating to this position and assisting the business to identify opportunities for improvement Maintain and create machine programmes when required Assist the business to identify and create drawings Be able to perform any general duties or tasks required by management Ensure a safe working environment is maintained (H&S) Perform routine maintenance tasks on machines as required Liaise with engineers, production, operators to resolve machining problems Daily Requirements: Able to use all types of production fixtures to manufacture products Confident to use inspection fixtures and gauges to meet product quality standards Confident to use all Data Cards and SOP's within the Working Area Demonstrate competency in the visual inspection methods Demonstrate competency to refer to Quality Procedures Able to read and understand drawings and SOP's to enable manufacture Check and create SOP's, able to advise on improvements Attend meetings to discuss quality problems with all concerned Report to the Line Manager or Production Coordinator problems which effect production Maintain visible plans on notice boards When all work is completed report this situation to Line Manager or Production Coordinator in order to allocate the next work required If no work is available report this situation to the Line Manager or Production Coordinator Maintain good housekeeping practices Understand and manage the paperwork system to demonstrate full traceability of the batch card discipline Able to fully record all mandatory and process paperwork/data base systems with reference to the operation being performed by yourself Understand the record and test piece storage requirements of the controlling specifications/procedures Correctly record working hours, absence and leave on the ESS system Maintain batch card discipline and the recording of information, including on the SAP system. Maintain data and clock on and off the computer system Ensure the MRP plan is worked to as required to meet the schedule dates Qualifications/Experience Required Competent in the visual inspection methods Able to refer to Quality Procedures Experience of machining and Fabrication and/or metal parts manufacture Able to read drawings and refer to work instruction Familiar with NCR processes Understand MRP requirements Confident to use Micrometres, Verniers and digital equipment Competent in using equipment in relation to your working area Experience with Matsuura, Doosan and Haas machines Familiar with or willing to learn, operating laser cutting machines This position will be based at Castle Donington however you may be required to travel or work at other locations with reasonable notice. UK National Security Vetting Status - Ability to gain SC Clearance Interested in this position? please click "apply now" We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. Company information: This contract is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants

Care Coordinator/Admin– Preston Salary - £29,698.50 pa Shifts: 9am - 5pm - full onsite working, you will also take part in the on-call rota and must be fully flexible to work shifts to help cover the services (although this may be subject to change depending on the needs of the service) Join Voyage Care and Feel Valued, we reward your dedication with: • Stream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • 24/7/365 doctor line for our colleagues and their families • Access to cash plans for our colleagues, which also covers their families • Enhanced retirement leave • Long service awards We’re on the hunt for a Care Coordinator/admin to join us in our DCA Office in Preston. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! As a Care Coordinator with us you'll play a pivotal role in ensuring the people we support are kept safe by ensuring our care delivery colleagues are deployed effectively and that all administration is undertaken in line with relevant regulations and legislation. You’ll be responsible for the managing and coordinating of the care delivery team, you will play a key role in ensuring that the relevant documentation is in place for any new people we support, discharges and transfers. You’ll conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues. You will also work alongside the management team to coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings and handle all information with confidentiality. You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service). This is an amazing role for someone who is looking to really make a difference to the lives of others. We’re interested in our Care Coordinators having both the right experience and the right values. This is why at this service our Care Coordinators should have experience working in Health & Social Care, have experience in the use of Microsoft Office and be computer literate, have prior experience in an administration role, and have experience providing excellent customer service. Why choose us? We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references

Project Coordinator Location: Lancashire Salary: Up to £35,000 DOE Hours: Monday-Friday, 7.30am - 4pm Working closely with the Senior Technical Contracts Manager, you'll play a key role in coordinating projects from mobilisation through to completion, ensuring engineers, subcontractors and clients are fully supported throughout the project lifecycle. Key Responsibilities Coordinate commercial HVAC and mechanical projects from start to finish. Prepare Risk Assessments and Method Statements (RAMS). Support compliance with CDM 2015 regulations and maintain Health & Safety documentation. Schedule engineers, subcontractors and site activities. Coordinate labour, materials, plant, equipment and site access requirements. Maintain and update CAFM/job management systems. Produce project reports, trackers and project documentation. Prepare Operation & Maintenance (O&M) manuals and handover documentation. Raise purchase orders and support procurement activities. Track project progress, costs and variations. Assist with quotations, invoicing and financial administration. Maintain accurate project files, action logs and document control. Arrange permits, inductions and compliance documentation. Build strong relationships with clients, suppliers and internal teams. Attend project meetings and provide administrative support throughout the project lifecycle. About You We're looking for someone who is highly organised, detail-oriented and able to manage multiple priorities in a fast-paced environment. You'll ideally have: Previous experience in a Project Coordinator, Project Administrator or similar role. Experience within Construction, Building Services or Hard Facilities Management. Experience using CAFM or job management systems. Strong Microsoft Office skills, particularly Excel, Word and Outlook. Excellent communication and organisational skills. The ability to coordinate multiple stakeholders and manage competing deadlines. The following would be desired, but are not essential: Knowledge of commercial heating systems. Knowledge of commercial hot water systems. Experience with air conditioning and ventilation projects. NHS project experience. To be considered, please submit your CV or reach out to (url removed). #Commercial2026

Location: RSA House, London📅 Closing Date: 17 August 2026 Are you an organised and people-focused coordinator with a passion for delivering excellent customer service?&

Project Coordinator (Financial Services and Regulatory). We're supporting a leading financial services organisation in hiring a. Elevate provides consulting, technology and services to law departments and law firms across the globe.

Proven experience in roles such as Creative Project Coordinator, Studio Traffic Coordinator, Creative Services Coordinator, Production Coordinator or equivalent. Creative Services Coordinator – In-house Creative Studio (Junior to Mid level). It suits candidates with experience in creative project

We are seeking a motivated PMO Coordinator to support the PMO Lead Manager and wider project team in a fast-paced, client-facing environment. Proven experience as PMO Coordinator.

The Services Coordinator will manage services for individuals experiencing or at risk of homelessness, aiding in their recovery journey from basic welfare to long-term support.

Coordinates engineering activities, design deliverables, and changes for construction projects, ensuring alignment with schedules and safety standards.

Inverclyde Council recognises the mutual benefits of having a flexible, effective workforce to deliver the best services to our community, whilst enabling employees to balance their personal, home and work responsibilities more effectively, with a view to achieving greater job satisfaction, motivati

Software Technical Team Lead - 3683-1.SC must be in place prior to starting the contract.Join our dynamic team as a hands-on Software Engineering Team Lead, where you'll spearhead a medium-sized team to deliver our Missile Control Software.In this fast-paced role, you'll drive the entire development

Work closely with Sales, Product, Data and other analyst teams to help build a complete and balanced view of the current energy system and improve the services that BNEF provides.

Veeva Systems is seeking a senior events leader to head Europe’s corporate events program.You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.You will hire and mentor a team, manag

Work closely with Sales, Product, Data and other analyst teams to help build a complete and balanced view of the current energy system and improve the services that BNEF provides.

World Class Defence Organisation is currently looking to recruit a Software Team Leader on an initial 6 month contract.Team Leader focussed & strong communication skills (Conversing & working with Software Project Lead, Senior management & Engineers within other departments).Ensuring that deliverabl

This role will translate Fujitsu’s global quantum strength into market-ready services and client outcomes.

Ogilvy UK is seeking a Creative Director with a strong art direction background to lead creative work on our health portfolio.You will balance hands-on leadership with team development to deliver big, effective ideas that meet client and patient needs.You will mentor art directors, designers and cop

External Packaging Project Coordinator. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at.

Senior Childcare Worker Location: Cottam, Preston (PR4) Salary: £41,346 per annum Job Type: Full-Time | Permanent Make a Lasting Difference Every Day P4 Recruitment is delighted to be partnering with a well-established children's residential care provider to recruit a Senior Childcare Worker

With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Join our team as a Senior Care Assistant and help transform lives through exceptional care and support! Additional Information: The HICA Group is a Not for Profit organisation providing a range of care services to elderly clients and people with learning difficulties, across a range of services, inc

Northridge Care Group is recruiting for a Team Leader / Senior Residential Support Worker to join our childrens residential services. Key responsibilities include: Lead shifts within childrens residential homes (EBD and LD services) Support and guide residential support workers on shift Deliver high

Could you help make every day meaningful, fun and full of possibility? Looking for a career where you can make a genuine difference while sharing laughter, new experiences and great days out? No experience is needed – just the right values, a sense of fun and a willingness to support people to li

Our Chorley Acquired Brain Injury Service provides a bespoke adapted supported living services for a man moving out of a hospital setting.

Support Worker Adults with Disabilities Temp-to-Perm Position Locations: Preston Leyland Bamber Bridge Pay: £13 per hour(£14.Are you a compassionate, patient, and dedicated person looking to make a real difference in someones life? We are recruiting Support Workers to join our team supporting a

This ensures you are fully prepared to work safely and effectively within our services. About the Role Northridge Care Group is seeking flexible and dedicated individuals to join our bank of Residential Childcare Workers, supporting children and young people across our services on an ad hoc basis. A

Overview: We are currently recruiting for a knowledgeable and experienced Electrical Panel Assembly Team Leader to supervise the assembly team responsible for manufacturing and testing power distribution boards (PDBs) installed in UK NHS and private ambulance fleets.This role combines hands-on tech

Role: Subway Team Leader Location: High Peak, SK23 0RB Job Type: Part-Time / Permanent Hourly Rate: £13.Bonus Scheme: Bonus Incentive! Company: EG On The Move About the role: Were seeking an enthusiastic and motivated Team Leader to join our Subway store.As a Subway Team Leader, y

Senior Support Worker - Adult Supported Living Location: PR6 Area Salary: £28-£33k Driving Licence: Essential Full Time | Permanent Are you an experienced Support Worker ready to take the next step in your career? We're looking for a dedicated and passionate Senior Support Worker to join a s

This role is NOT open to applications from those who will require sponsorship or a visa switch.At Glenelg Support, we provide exceptional care for individuals with autism, learning disabilities, physical disabilities, and mental health needs in a supported living environment.We pride ourselves on wo

Join a supportive team where you can make a genuine difference to vulnerable children and young people's lives.Children's Residential Support Worker £13.Full-time | Permanent | Preston | Up to 40 hours per week Looking for a rewarding Children's Residential Support Worker job in Preston? Join Embr

Warehouse Team Leader Location: Blackburn Salary: £28,000 - £32,000 + 15% Shift Allowance Shift Pattern: Double Days The Company Our client is a leading manufacturing business with a strong reputation for quality, innovation and continuous improvement.Due to continued growth, they are lookin

Member Services Team Leader (LGPS Pensions) Salary: £38,000 - £43,000 per annum, Preston, Full-Time Hybrid Working, Remote (with travel required) can be considered for candidates living 50+ miles from our Preston office At LPPA, we help hundreds of thousands of members and employers navigate thei

We are looking for a kind, motivated and hard-working person to join us as a Senior Support Worker at our supported living services in Bedford.

Working as part of the Treatment leadership team, you'll help ensure services are safe, effective, accessible and responsive for people experiencing gambling-related harms.

Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living. Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on