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Join Our Team as a Service Delivery Manager!\n Location: London (On-site) \n Contract: Permanent \n Salary: Competitive + Flexible Benefits About the Role\n Are you ready to take your career to the next level? We have an exciting opportunity for a Service Delivery Manager to join our dynamic Facilities Management team at a prestigious legal services site in the heart of London. In this pivotal leadership role, you will: \n\n • Take full ownership of service delivery in a high-profile, fast-paced environment.\n, • Drive operational excellence while leading a skilled team of supervisors, engineers, and contract support staff.\n, • Ensure every aspect of the contract is delivered to the highest standards of professionalism and quality.\n\n If you’re a driven facilities management professional who thrives in complex, client-facing environments, we want to hear from you! Your Key Responsibilities\n In this role, you will: \n\n • Lead and develop a high-performing team, ensuring manning levels and standards meet all contractual obligations.\n, • Deliver outstanding customer satisfaction while achieving budgeted revenue and margin targets.\n, • Own the mobilisation process from inception to completion, ensuring seamless transitions.\n, • Drive financial performance, including gross profit delivery and timely debt collection.\n, • Champion Health & Safety compliance across all activities.\n, • Utilise CAFM systems to maximise productivity and operational efficiency.\n, • Conduct regular audits to maintain the highest quality standards.\nWhat We’re Looking For\n You are a confident, commercially aware leader who inspires your team and keeps complex contracts running smoothly. Your experience includes: \n\n • Delivering FM services in complex, high-profile environments.\n, • Managing and developing multi-disciplinary teams.\n, • Financial management, including P&L accountability.\n, • Leading contract mobilisations and driving continuous improvement.\n, • Working with CAFM systems and using data to drive performance.\n, • A relevant technical, engineering, or FM qualification is desirable.\nWhy Join Us?\n We’re committed to attracting and retaining great talent, and our benefits reflect that commitment: \n\n • 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days.\n, • Pension with a leading provider and up to 8% employer contribution.\n, • Personal Wellbeing and Volunteer Days.\n, • Private Medical Insurance.\n, • Life Assurance.\n, • Salary sacrifice car scheme (Hybrid/Electric Vehicle).\n, • Free 24/7 Employee Assistance Program for mental health and well-being support.\n\n Plus, enjoy flexible benefits like Dental Insurance, Gym Membership, and more! Next Steps\n We’re on a journey to build a culture where everyone is included and treated with respect. We’ll outline the recruitment process clearly and provide ample notice. If you need any accommodations during the application or interview process, just let us know—we’re here to help! About Us\n We are one of the leading independent engineering and services businesses in the UK, with a proud history since 1921. With a turnover of £500m and 3000 employees, we invest in our people through training and development. \n Working across various sectors in the building and infrastructure industry, our innovative approach allows us to tackle groundbreaking projects using the latest tools and technologies. We value progression and ensure you have a clearly defined development path supported by regular reviews and ongoing training. \n Join us and be part of something great!

Position: Funeral Operations Team LeaderLocation: Chaplin Road Care Centre, SudburyJob Type: Full-time, permanent - 40 hours per weekSalary: £34,840.00 per annumWe're looking for a compassionate and reliable individual to join our team at Chaplin Road Care Centre as a Funeral Operations Team Leader (FSO Level 3) . This role offers the chance to support families at one of life's most sensitive moments, playing a key part in delivering respectful, meaningful services that truly make a difference.Shift PatternsThis role is based on a rotating shift pattern across our London centres, which includes:4:00 AM - 2:00 PM2:00 PM - 00.00 AMFlexibility is essential, as the role will involve out-of-hours support.Why This Role MattersAt Dignity, we believe that every farewell should be handled with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way.The RoleYou'll support every stage of the funeral process - from preparing vehicles and venues to assisting with ceremonial duties and family interactions. This is a physically active, hands-on role that requires empathy, reliability, and a calm, respectful presence. As a representative of both your local branch and the wider Dignity Group, you'll help maintain our trusted presence in the community.You'll support your team through training and mentoring, stay up to date with all training requirements for the role and actively be the main point of contact for all Funeral Service Operatives within your branch and team. Conducting regular one to ones, team meetings and supporting the Funeral Director within your branch.Key Responsibilities: Support the Care Centre Manager/Service Delivery Lead and lead with diary coordinationOversee the training and mentoring of the Level 1 and Level 2 Funeral Service Operatives in your teamCarry out one to one's with the Funeral Service Operatives within your team, ensuring consistency and all training and development needs are metParticipate in an out-of-hours on-call rota (including nights/weekends) to support families including, taking first calls and lead on inter cares.Complete Garage orders to support operational efficiency and able to lead back of house, including service deliverySupport the Funeral Director in delivering a seamless service and ceremonial workManage the rotas and staffing to ensure cost of funeral delivery is managed and overtime and casual staff usage is in line with the business requirementsPrepare the deceased (washing, dressing, presentation) in accordance with family, religious, or cultural wishesAbout YouWe're looking for someone who: Confident in overseeing team training, mentoring and conducting regular 121'sHas experience within a Team Leader or shift management roleDemonstrates empathy, professionalism, and composure under pressureHas a respectful, caring approach when supporting both colleagues and familiesIs physically capable of manual handling tasks, including lifting and carryingIs comfortable working in direct contact with the deceased in a variety of conditionsIs reliable, flexible, and able to work outside standard hours when neededTakes pride in presenting themselves in a professional and dignified mannerHolds a Full UK Driving Licence (essential)No previous funeral experience is necessary, however experience within a management role is essential - Full training will be provided in line with Dignity's training and induction program.What We Offer A fulfilling and meaningful role supporting families in your communityFull training and personal development opportunities30 - 33 days annual leave, inclusive of bank holidaysUniform and all necessary equipment providedCompany pension and life assuranceAccess to an employee assistance programme for wellbeing supportAnnual company bonusWe wouldn't be able to provide this essential service without the dedication of our people. If you'd like to join a compassionate team committed to delivering the highest standards of care - we'd love to hear from you.What are the next steps?To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!About UsWe are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.Now we are building the UK's leading end of life company. As part of the Dignity Group, we also operate Farewill, the country's largest will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well.Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care. Here to help, whenever you need.FCA StatementWe're regulated by the FCA, so some roles may be subject to background checksEquality, Diversity and Inclusion StatementWe know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us knowAny unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.*Internal reference - FSO Level 3*TPBN1_UKTJ

Commercial Accounts & Operations ManagerLocation: HarrowSalary: £35,000 - £40,000 per yearJob type: Full-time, permanentBridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression!Responsibilities of the Commercial Accounts & Operations Manager:Build and maintain strong relationships with commercial clients and key stakeholders.Act as the primary contact for client enquiries, service reviews, complaints and escalations.Identify opportunities to improve client satisfaction, retention and business growth.Manage commercial enquiries from initial enquiry through to quotation and completion.Prepare accurate quotations, proposals and tender documentation.Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion.Identify opportunities for additional services, maintenance contracts and system upgrades.Coordinate reactive, planned and project work to meet client requirements and service levels.Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery.Monitor work progress, resolve delays and ensure effective communication throughout.Manage commercial projects from planning through to completion, ensuring delivery on time and within budget.Coordinate project plans, documentation, variations and client handovers.Work closely with technical teams to deliver effective and compliant solutions.Translate technical information into clear client communications and proposals.Lead, support and develop B2B office staff, promoting high standards of customer service and performance.Allocate workloads, conduct performance reviews and identify training and development needs.Support recruitment, onboarding and team development.Monitor commercial performance, profitability and work in progress.Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained.Support forecasting, reporting and revenue planning.Produce and present performance reports, highlighting trends, risks and improvement opportunities.Drive continuous improvement by enhancing processes, reporting and operational efficiency.Ensure compliance with company procedures, health and safety, quality standards and client requirements.Support audits, risk management and information security requirements.Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers.Requirements of the Commercial Accounts & Operations Manager:Proven managerial, supervisory or team-lead experience in a commercial service delivery environment.Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider.Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry.Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out.Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS).Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms.Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions.Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness.Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses.Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems.Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions.Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota.If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!TPBN1_UKTJ

Estimating Manager (Listed Buildings / Churches / Abbey's / Foundations)Twickenham (Hybrid)£100,000 - £115,000 + Hybrid Working Options + Progression + Training + Company BenefitsAre you an Estimator with experience in groundworks, basements, or civil engineering who's ready to work on some of London's most prestigious projects whilst being able to step up into a management position?Do you want the opportunity to join a close-knit business with over 30 years of success, that will sponsor you through chartership, provide external and internal training and unparalleled progression?This is your chance to be part of a company that delivers exceptional results while fostering a supportive and collaborative working environment and is the go to name in their niche of high-end listed buildings foundational repairs.On offer is a fantastic opportunity to join a respected contractor with an outstanding reputation for quality and service. You will work on complex structural residential and commercial projects, benefiting from hands on training, mentorship, and clear career progression. The company prides itself on its friendly team culture, industry expertise, and commitment to developing long term careers.In this role, you will be responsible for producing accurate, value engineered cost estimates, managing tenders from initial enquiry through to contract award, and liaising closely with clients, suppliers, and colleagues to ensure smooth project delivery. You will play a key role in pricing works, negotiating terms, and ensuring a seamless handover to operations for successful project execution.This role would suit an Estimator with experience in groundworks, basements, or civil engineering who's ready to work on some of London's most prestigious projects with a leading construction specialist that invests in your growth, provides industry-leading training, supports your progression into leadership, and offers hybrid and flexible working options.The RoleProduce accurate, competitive estimates and assess tender risks/opportunities.Maintain strong relationships with clients, suppliers, and teams.Lead a team and train othersLiaise with senior management team to manage project pipelines and time framesThe PersonProven Estimating experienceWorked within groundworks, basements, or civil engineering or similarKeywords : Estimator, Construction, Engineering, Civil Engineer, Structural, Groundworks, Heritage, Restoration, London, Estimating, Quantity Surveyor, Richmond upon Thames, Greater London, Ashford.Reference number: BBBH26336If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found on our website.TPBN1_UKTJ

Project Manager (High End Civils, Listed Buildings, Churches) \n Isleworth \n £55,000 - £65,000+ Progression Opportunities + Full Training + Paid Travel + Company Car + Holidays + Laptop + Phone Are you a Project Manager with a degree in Civil or Structural Engineering and experience in groundworks, basements, or underpinning, looking to work with a company specialising in historic building and basement restoration, offering full training, clear progression, and the opportunity to work hands-on across some of London's most iconic buildings?Do you want to work for a company that values personal development, promotes from within, and encourages long-term careers? Do you want to be part of a business where your input is valued, where you'll receive hands-on mentoring, and where no two days are the same?On offer is a chance to join a close-knit, family-oriented team dedicated to restoring historic buildings and basements. With over 30 years of experience, the company is renowned for exceptional service and quality on exclusive high-end projects in London.In this role, you'll manage construction projects, coordinate with stakeholders, handle budgets, ensure safety, and lead a team which ensure safe, efficient basement construction with minimal disruption, emphasizing safety, structural support, and environmental impact control.This position would suit a Project Engineer with a degree in Civil or Structural Engineering and experience in groundworks, basements, or underpinning, looking to become a fully qualified Project Manager with a company specialising in historic building and basement restoration, offering full training, clear progression, and the opportunity to work hands-on across some of London's most iconic buildings.The Role: \n\n • Project Manager experience\n, • Learn to manage schedules, budgets, and quality with your manager.\n, • Liaise with stakeholders and ensure health and safety compliance\n, • Help manage the project delivery lifecycle end to end\n\n The Person: \n\n • Civil/ Structural/ Geotechnical Engineering background\n, • Willing to commute across West London (UK driving license preferred)\n, • Relevant degree\n\n Keywords: Project Management, Construction, Engineering, Engineer, Management, Geotechnical, Structural Steel, Graduate, Civil Engineer, Project Manager, Hounslow, London, Greater London, Isleworth, Ashford \n Reference Number: BBBH24513 \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. \n We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. \n Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at.

Project Manager (High End Civils, Listed Buildings, Churches) \n Isleworth \n £50,000 - £60,000+ Progression Opportunities + Full Training + Paid Travel + Company Car + Holidays + Laptop + Phone Are you a Project Manager with a degree in Civil or Structural Engineering and experience in groundworks, basements, or underpinning, looking to work with a company specialising in historic building and basement restoration, offering full training, clear progression, and the opportunity to work hands-on across some of London's most iconic buildings? Do you want to work for a company that values personal development, promotes from within, and encourages long-term careers? Do you want to be part of a business where your input is valued, where you'll receive hands-on mentoring, and where no two days are the same? On offer is a chance to join a close-knit, family-oriented team dedicated to restoring historic buildings and basements. With over 30 years of experience, the company is renowned for exceptional service and quality on exclusive high-end projects in London. In this role, you'll manage construction projects, coordinate with stakeholders, handle budgets, ensure safety, and lead a team which ensure safe, efficient basement construction with minimal disruption, emphasizing safety, structural support, and environmental impact control. This position would suit a Project Engineer with a degree in Civil or Structural Engineering and experience in groundworks, basements, or underpinning, looking to become a fully qualified Project Manager with a company specialising in historic building and basement restoration, offering full training, clear progression, and the opportunity to work hands-on across some of London's most iconic buildings.The Role: \n\n • Project Manager experience\n, • Learn to manage schedules, budgets, and quality with your manager.\n, • Liaise with stakeholders and ensure health and safety compliance\n, • Help manage the project delivery lifecycle end to end\n\n The Person: \n\n • Civil/ Structural/ Geotechnical Engineering background\n, • Willing to commute across West London (UK driving license preferred)\n, • Relevant degree\n\n Keywords: Project Management, Construction, Engineering, Engineer, Management, Geotechnical, Structural Steel, Graduate, Civil Engineer, Project Manager, Hounslow, London, Greater London, Isleworth, Ashford \n Reference Number: BBBH24513 \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. \n We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. \n Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at.

As the Senior Procurement Manager – Procurement Intelligence you will be leading our pioneering Procurement intelligence capability in our Sky Group Procurement Centre of Excellence. The role will involve partnering with all procurement leaders and their teams in Sky and Comcast/NBCU as well as other functions such as Finance, Data and Technology. \n \n Our vision for Procurement is to deliver the best possible supplier contracts and relationships over the short & longer term (cost, quality, risk, availability, innovation, sustainability). This requires: \n\n • An understanding of business strategy & stakeholder plans, achieved through strong relationships\n, • An intimate knowledge of a category’s suppliers & market developments, reflected in great category plans\n, • Supplier management & negotiation experience/ expertise\n, • Leveraging our global scale to deliver locally\n\n \n What you’ll do \n\n • Lead the Procurement data visualization team, with responsibility for day-to-day priorities, delivery, coaching, and development of direct reports.\n, • Own and improve Procurement’s Power BI reporting suite, ensuring dashboards are accurate, intuitive, well-governed, and aligned to business priorities across spend, savings, suppliers, sustainability, diversity, risk, and operational performance.\n, • Partner with Procurement stakeholders to understand business questions, define reporting and data requirements, translate those requirements into practical BI solutions, and support adoption of dashboards and insights.\n, • Work closely with the Data, Finance, Technology, and Procurement teams to improve data quality, reporting definitions, source-system alignment, and confidence in Procurement intelligence outputs.\n, • Support the broader Procurement technology enablement roadmap by identifying opportunities to simplify reporting, reduce manual effort, improve data-driven decision-making, and prepare for future automation and AI-enabled capabilities.\n, • Contribute to enterprise-wide procurement intelligence initiatives across Comcast, NBCU, and Sky, ensuring local needs and global opportunities are appropriately understood and connected.\n, • The role will be expected to identify and apply practical AI opportunities within Procurement Analytics, including the use of Microsoft Copilot, Copilot Studio, and related tools to improve reporting, insight generation, automation, and user self-service.\n\n \n What you’ll bring \n \n Essential criteria: \n\n • Significant relevant experience in procurement, business intelligence, data analytics, reporting, technology enablement, or a related field.\n, • Strong experience with business intelligence and data visualization including Power BI in an enterprise environment.\n, • Experience managing or leading people, including setting priorities, coaching team members, and supporting delivery through others.\n, • A strong understanding of procurement processes, procurement data, category management, supplier management, or sourcing operations.\n, • Hands on ability to leverage Microsoft Copilot, Copilot Studio, and AI-enabled tools to support analytics automation, insight generation, and self-service reporting.\n, • Strong stakeholder management and communication skills, with the ability to engage senior stakeholders and translate technical topics into clear business language.\n, • Ability to work across multiple teams and functions, including Procurement, Finance, Data, Technology, and enterprise partners.\n\n \n Desirable skills and experience: \n\n • Strong analytical mindset, with the ability to identify trends, challenge data quality, simplify complexity, and generate actionable insight.\n, • Desirable experience with Sky’s procurement and reporting landscape, including Ariba, SAP, Power BI, Per Angusta, or similar procurement and analytics platforms.\n\n \n Benefits and perks \n There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: \n\n • Free Sky TV or NOW package, including Sky Sports and Sky Cinema\n, • Pension package with up to 9% employer contribution\n, • Private healthcare with mental health support\n, • Aviva Digital GP and dental insurance\n, • Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect\n, • Sharesave and Tech schemes\n, • A range of Sky VIP rewards and experiences\n\n \n How you’ll work \n We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. \n \n Your office base \n Osterley \n Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. \n Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. \n \n Who we are \n We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. \n \n We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. \n \n Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. \n \n To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. \n \n To find out more about working with us, search #LifeAtSky on social media.

OverviewThe London Borough of Harrow is seeking an exceptional Registered Manager to lead one of our residential homes within the Learning Disabilities & Mental Health Service. This is a rewarding opportunity to play a key role in delivering high-quality, person-centred care that empowers residents to achieve their full potential, maintain independence, and live fulfilling lives within their local community.As Registered Manager, you will provide inspiring leadership and strategic direction, ensuring the home delivers outstanding care that meets the requirements of the Health and Social Care Act 2008 and Care Quality Commission (CQC) standards. You will be responsible for the overall management of the home, including service delivery, safeguarding, quality assurance, staff leadership, budget management and promoting positive outcomes for residents.Working closely with residents, families, advocates, health professionals and community partners, you will champion personalised support and enable individuals to develop socially, emotionally and developmentally at a pace that is right for them.About YouYou will be a confident, compassionate and highly motivated leader with significant experience of managing residential care services for vulnerable adults, ideally those with learning disabilities, complex needs and multiple disabilities.You will have a strong understanding of the regulatory framework governing residential care services, including the Health and Social Care Act 2008, Essential Standards of Quality and Safety, and CQC registration requirements. Most importantly, you will have a passion for delivering high-quality, person-centred care and achieving positive outcomes for residents.The successful candidate will demonstrate:Proven experience as a Registered Manager or in a senior management role within a residential care setting.Experience of leading, motivating and developing staff teams, including supervision, performance management and workforce development.Strong knowledge of safeguarding, quality standards and regulatory compliance.The ability to manage budgets, resources and financial plans effectively.Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, families, colleagues and partner organisations.Experience of working within a multi-disciplinary environment and collaborating with health and social care professionals.The ability to make sound decisions, manage competing priorities and respond effectively to challenges.A commitment to equality, diversity and inclusion, ensuring services are accessible, fair and responsive to individual needs.A flexible and proactive approach, with the ability to contribute to on-call and residential service requirements when needed.You will hold a Leadership and Management in Care Services Award, Registered Managers Award, or equivalent qualification, together with GCSE Maths (or equivalent). You will also bring substantial experience of supporting vulnerable adults and leading residential care teams to deliver excellent outcomes.Related DocumentsFor more information, please refer to the Role Profile/Selection Criteria

Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.You provide software and application knowledge to support implementation of the given solutions.How you will contributeYou will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:Working collaboratively with multiple vendorsLeading complex projects - project managementStakeholder management and influencing skillsManaging infrastructure services delivery, support and excellenceWorking in global IT function with regional or global responsibilities in an environment like Mondelēz InternationalWorking with IT outsourcing providers using frameworks such as the IT Infrastructure LibraryWorking with internal and external teams and leading when necessaryMore about this roleAs a digital Commerce Technology lead embedded within our Marketing, Sales & eCommerce Product Stream, you will support and drive the D2C platform in the UK&I Business Unit ensuring it delivers measurable value to the business and exceptional experiences to consumers.How you will contributeYou will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:Platform management, technical product management, or product ownership within a product-centric operating modelLeading complex platform delivery through agile ceremonies and roadmap executionStakeholder management and influencing skills across business and technologyManaging external delivery partners and vendor relationships within a platform team contextWorking in global IT functions within a product-centric or platform-line structureeCommerce platform ecosystems, integrations, and D2C/B2C digital environmentsWorking with internal and external teams and leading when necessaryMore details:Mondelēz International operates a Direct-to-Consumer (D2C) online shop in the UK, selling our iconic Cadbury brand directly to consumers. The D2C Platform Manager is accountable for the end-to-end delivery and operational excellence of this platform, driving future growth through technology enablement.Embedded within the Marketing, Sales & eCommerce Product Stream and operating under the POET (Product-Centric Operating Model) construct, this role owns the platform roadmap, coordinates the platform team (internal and external), and connects Business teams and stakeholders in Marketing, Sales, Supply Chain and R&D with Mondelēz Digital Services (IT) and external delivery partners.Key Responsibilities:Platform Ownership & Value DeliveryOwn the D2C platform roadmap, ticket and change backlog prioritisation, and delivery outcomes in collaboration with the Product Stream Lead and UK&I BU stakeholdersDefine and track OKRs and KPIs aligned to the Product Stream and quarterly delivery commitmentsEnsure platform services are optimized to meet consumer and business demands, monitoring platform performance and availabilityDemand & Delivery ManagementShape, validate, and prioritize demand (epics and user stories) based on business value, technical feasibility, and capacityCoordinate with Platform Engineers and external delivery partners to deliver incremental value through agile ceremoniesParticipate in Product Council and Platform Council forums to align cross-platform dependencies and surface risksReview business requirements for technical merit and feasibility, partnering with solution architects and platform experts to refine, and delivering implementation estimatesArchitecture & Technical DirectionPartner with the Platform Architect to maintain the platform's technical direction, ensuring alignment with the Global MS&E Product Stream architecture visionOversee technical integrations (payment services, SAP, CRM/Consumer Data, web services, and content systems) ensuring alignment with Enterprise Architecture standardsProvide insight and guidance to business stakeholders demonstrating how technology solutions can be leveraged to meet eCommerce goalsAnalyze, identify, research, and recommend technology solutions to meet business requirements and IT system standardsSecurity, Privacy & ComplianceBe the privacy, security and controls steward for all digital and eCommerce scope of the platformEnsure vulnerabilities and incidents are identified, reported, and addressed with appropriate action plans in place, per company guidelinesStakeholder & Vendor ManagementDevelop strong partnerships with BU stakeholders (Marketing, Sales, Supply Chain, Finance, R&D, Quality) as the platform's primary point of engagementManage external delivery partner relationships, including vendor governance, performance management, and commercial oversightRepresent the platform at Quarterly Planning Meetings and escalate risks/dependencies as neededContinuous Improvement & OperationsMonitor platform services in production, identify and resolve operational issuesDrive platform evolution by identifying technology opportunities, staying abreast of eCommerce trends, and surfacing these as backlog itemsEnsure adherence to development standards, configuration governance, and Agile ways of workingWhat We're Looking For:Essential:Bachelor's degree (preferably in Computer Science, Engineering, Mathematics, Business Administration or similar) or equivalent industry experienceExperience in a Platform Manager, Technical Product Manager, or Product Owner role within a product-centric IT operating modelSubstantial experience in the Digital/eCommerce space with strong understanding of D2C/B2C platforms and their ecosystemsDemonstrated ability to own a product/platform backlog, define OKRs, and drive delivery outcomes through Agile ceremoniesExperience managing external delivery partners and vendor relationships within a platform team contextExperience with technology solutions in supply chain, finance, consumer data, payment gateways, and marketing — especially linked to eCommerceVery strong communicator and problem solver, with a collaborative can-do attitude to solving challengesComfortable influencing leadership, business and external partners, with excellent interpersonal skills including teamwork, facilitation, and negotiationHigh emotional intelligence to work effectively across diverse personalities, cultures, and organizationsComfortable operating within governance frameworks (e.g., Product Councils, Platform Councils, Quarterly Planning)Excellent written, verbal and framing skillsCuriosity and energy to continually learn new technologies, stay appraised of security and regulatory changes, and surface these as opportunitiesPreferred:Experience working within a product stream / platform line structure (or equivalent product-centric operating model)Familiarity with eCommerce platforms (Shopify, Magento, BigCommerce, headless commerce architectures)Experience with SEO, PXM, Content Syndication, and eCommerce analyticsConsumer-Packaged Goods or Food industry experienceUK market experienceAgile delivery methods (Scrum, Kanban); Scrum Master or Product Owner certification is a plusPreferred experience in D2C and/or B2B eCommerceHybrid model: 3 days per week in the office requiredReporting & GovernanceReports to: Product Stream Lead – Marketing, Sales & eCommerce (or Platform Line Lead)Works within a Platform Team (cross-functional, 5–11 members)Participates in: Product Council, Platform Council, Quarterly Planning, Technical Design Authority forumsHybrid model: 3 days per week in the office required Relocation Support Available? No Relocation support availableBusiness Unit SummaryWe value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succesMondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITERJob TypeRegularSoftware & ApplicationsTechnology & DigitalSummaryLocation: Uxbridge, United KingdomType: Full time

Career CategoryClinicalJob DescriptionIf you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.SENIOR MANAGER STUDY OVERSIGHTLIVEWhat you will doIn this vital role you will provide strategic oversight of Functional Service Provider (FSP) resources and performance at the country level, ensuring high-quality and compliant clinical trial delivery.You will drive cross-functional collaboration, supplier performance, issue resolution, and continuous improvement while developing and mentoring Study Oversight Managers.Lead oversight of FSP resources, capacity, performance, quality, and delivery from study start-up through close-out.Monitor key metrics, milestones, and quality targets, proactively addressing performance or delivery risks.Serve as an escalation point for supplier-related issues and communicate country-level trends and challenges to senior leadership.Lead governance and strengthen collaboration across FSPs, study teams, sites, and global stakeholders.Mentor and develop Study Oversight Managers, driving consistency and effective ways of working.Partner with Local Study Operations leadership to ensure appropriate staff and site oversight.Support inspection readiness, audits, regulatory inspections, and investigator site relationships.Drive continuous improvement initiatives to enhance operational efficiency, supplier engagement, and trial delivery.WINWhat we expect of youWe are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:Degree educated with significant clinical execution experience.Experience leading people, teams, projects, or programs within a clinical research environment.Strong life sciences/biopharma clinical trial experience, within biotech, pharma, or CRO environments.Experience managing CROs and other clinical research vendors.Experience overseeing clinical operations across countries/regions with knowledge of local regulations and compliance.Proven management of study timelines, budgets, KPIs, enrollment, quality, and operational risks.Ability to lead, mentor, train, and develop cross-functional clinical teams.Experience supporting study start-up, site readiness, audits, inspections, and regulatory requirements.Understanding of EDC, data integrity, and query management.Strong communication, stakeholder and risk management skills across functions, suppliers, geographies, and senior leadership.Continuous improvement mindset with the ability to drive monitoring excellence.THRIVEWhat you can expect of usAs we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.Vast opportunities to learn and move up and across our global organizationDiverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and actGenerous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefitsApplication due date: 31st of August 2026APPLY NOWObjects in your future are closer than they appear. Join us. careers.amgen.comEqual Opportunity StatementAmgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation..SummaryLocation: United Kingdom - Cambridge; United Kingdom - London; United Kingdom - Remote; United Kingdom - UxbridgeType: Full time

Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Our client are seeking a Senior Category Manager – Security & Passenger Services to lead procurement strategy across a diverse portfolio of passenger-facing services. This role offers the opportunity to shape sourcing strategies, manage strategic supplier relationships, and deliver commercial value while supporting world-class passenger experiences within one of the UK's most dynamic environments. \n \n Working closely with senior stakeholders across the business, you will drive category performance, develop innovative procurement solutions, and ensure suppliers consistently deliver against operational, commercial, and customer objectives. \n \n Key Responsibilities \n\n • Develop and implement category strategies that maximise value, minimise risk, and support business objectives\n, • Lead end-to-end sourcing activities including tendering, supplier selection, negotiation, and contract award\n, • Build strong relationships with stakeholders to understand requirements and deliver commercially effective procurement solutions\n, • Manage strategic supplier relationships, driving performance, continuous improvement, and value creation\n, • Provide market intelligence, commercial insight, and innovative thinking to support business priorities\n, • Identify and mitigate commercial and operational risks while ensuring compliance and governance standards are met\n, • Coach and support colleagues, promoting collaboration and best practice across the wider Procurement team\n, • Drive continuous improvement initiatives that enhance supplier performance and operational outcomes\n\n \n About You \n You will be a commercially minded procurement professional with the ability to influence senior stakeholders, manage complex supplier relationships, and deliver measurable business value \n \n You will bring \n\n • Proven experience developing category strategies and leading complex sourcing activities\n, • Strong commercial negotiation and contract management expertise\n, • Experience managing supplier performance and strategic supplier partnerships\n, • The ability to identify commercial opportunities, manage risk, and deliver continuous improvement\n, • Excellent stakeholder engagement, communication, and influencing skills\n, • A proactive, solutions-focused approach with sound commercial judgement\n, • Experience leading, mentoring, or developing high-performing teams\n, • Experience within service-based or workforce-intensive procurement categories\n\n \n Desirable Experience \n\n • MCIPS qualified, or working towards accreditation\n, • Knowledge of outsourced service contracts and service delivery models\n, • Understanding of London Living Wage considerations and workforce-related procurement\n, • Experience operating within highly regulated, safety-critical, or operationally complex environments\n, • Demonstrable success leading change and continuous improvement programmes\n\n

Ringway is seeking a proactive and commercially focused Highways Contracts Manager to join our Hounslow PFI Contract. This is a key operational leadership role responsible for managing an area of the contract, ensuring the safe, efficient and profitable delivery of highways maintenance and improvement works whilst meeting contractual, quality and performance obligations. \n \n Working closely with operational teams, clients and stakeholders, you will lead the delivery of work programmes, drive performance against key KPIs, manage resources and budgets, and champion Ringway's commitment to health, safety, environmental excellence and customer service. \n \n The Role \n As Contracts Manager, you will be responsible for leading operational teams to deliver works safely, on programme and to specification. You will actively manage contract performance, commercial outcomes and resource planning, while fostering strong relationships with the London Borough of Hounslow and other key stakeholders. \n You will also play a key role in developing your team, promoting a positive safety culture and ensuring compliance with all company procedures, industry standards and contract requirements. \n \n About You \n You will have experience managing teams within highways, construction, civil engineering or a similar infrastructure environment. You'll be a strong leader with excellent communication skills, commercial awareness and a proven ability to deliver operational performance. \n We're looking for someone who can demonstrate: \n\n • Experience managing operational delivery within highways or infrastructure projects.\n, • Strong knowledge of health, safety and environmental requirements.\n, • Commercial awareness, including budget and performance management.\n, • Excellent stakeholder and client relationship skills.\n, • The ability to lead, motivate and develop teams.\n, • Strong planning, organisational and problem-solving capabilities.\n\n \n A qualification in Civil Engineering, Construction Management, Highways Maintenance or a related discipline is desirable, together with an understanding of CDM roles and responsibilities \n \n At Ringway, our values of Respect, Partnership, Excellence, Innovation and Integrity underpin everything we do. We offer a supportive environment where safety comes first, performance is recognised and people are encouraged to develop and succeed.

Director, AMEA Sales & International Club StrategyApplylocations: Richmond, United Kingdom: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: 22985Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlaceYour role at Clorox:This role is a senior commercial leadership position responsible for AMEA (Asia, MENA, Europe, ANZA) Sales functional leadership, International Club Strategy and Commercial Integration. The role reports to the VP & GM, AMEA. It exists to (1) build a best-in-market AMEA Sales organization through talent, capability and functional standards, and (2) unlock the multi-year International Club growth opportunity across AMEA, Canada and LatAm by operating as one global partner to Costco, Sam's Club and PriceSmart.In this role, you will:40% — AMEA Sales Talent, Capability & Functional Leadership• Owns the talent acquisition and development, succession, capability development, functional standards and the sales operating model across AMEA.• Build and deploy a common AMEA sales capability curriculum — Strategic Sales Planning, Integrated Commercial Planning, customer planning to achieve sales deliverables, AMPS (Assortment, Merchandising, Pricing and Shelving), JBP development, distributor management, negotiation, category selling, eCommerce and Net Revenue Management (Price Pack Architecture, Trade Funds Effectiveness and Efficiency, and strategic promotion pricing) — with clear standards, certification and measurement.• Define the long-term AMEA sales organization design, capability roadmap and talent pipeline required to support PMU growth, and act as a peer to PMU GMs on org and talent choices.• Lead AMEA Sales Leadership Team routines: capability reviews, talent reviews, performance differentiation, and pay-for-performance discipline.• Design and steward sales incentive, field execution and recognition programs that reinforce Clorox culture and drive performance differentiation.30% — International Club Growth Agenda (AMEA, Canada, LatAm)• Translate Costco's, Sam's Club's and PriceSmart's global buying strategies into a clear Clorox growth agenda across priority categories, markets and items in AMEA, Canada and LatAm.• Identify and prioritize whitespace opportunities that can scale profitably over the multi-year plan; build decision-ready cases covering size of prize, margin, SKU fit, operational requirements and risks.• Develop regional innovation pantries of sales-ready items with clear superiority versus current and potential club offerings.• Shape one aligned global customer narrative so Clorox shows up with speed and discipline; sit on the Global Costco Team and functionally connect with the U.S. Club team.20% — International Club Governance & Value Protection• Operate global guardrails for Costco / club pricing, trade support, promotional investment, terms and exception management to protect value and prevent cross-market arbitrage.• Ensure global, regional and local SKUs are classified consistently against agreed criteria (formulation, claims, regulatory feasibility, supply chain scalability, source, value structure, economics).• Surface cross-market risk, pricing exposure, precedent concerns and customer requests requiring escalation before commitments are made.• Partner with C&C/H&H Sales leadership, BU leadership, Finance and local teams to document decisions, route approvals and maintain a single source of truth for global club decisions.10% — Execution Readiness & AMEA Functional Standards• Set AMEA functional standards for distributor management, key account management, JBPs, trade investment ROI, commercial controls and compliance — with PMUs owning local execution.• Oversee the work to move club opportunities from idea to execution: commercial planning, item setup, sourcing, supply chain, regulatory, quality, social compliance, packaging, claims and customer service readiness.• Determine what must be consistent globally and what can flex locally so Clorox preserves scale while meeting market needs; build simple routines that clarify who decides, recommends, executes and escalates.• Represent Sales on the AMEA Functional Leadership Team; provide functional input into NCS, profit, margin, trade, distribution and share targets (PMU GMs own delivery).What we look for:Experience• 15+ years of sales, sales planning, commercial strategy and/or customer leadership experience in FMCG/CPG across Modern Trade, Traditional Trade, distributor, eCommerce and emerging channels.• Head of Sales experience required; strong track record leading through influence across geographies, functions and business units in a matrixed organization.• Proven ability to lead senior sales talent — hiring, calibration, capability development and succession — in multinational FMCG environments.• Experience with large, complex global retailers strongly preferred (Costco, Sam's Club, PriceSmart or comparable club/mass customers).• Strong commercial and P&L orientation with expertise in NRM, trade investment, pricing architecture, commercial controls and profitability optimization.• Regional AMEA or multi-market international experience highly desirable (Asia, MENA/Africa, Europe, ANZA); LatAm/Canada exposure a plus given club scope.• Previous experience as General Manager, Country Manager or Regional Sales Director in a complex market highly desirable; role is a succession candidate for PMU GM or broader International/SBU commercial leadership.• Background in Home Care, Cleaning, Bags & Wraps, Litter or adjacent consumer categories preferred.Managerial Skills & Abilities-MUST HAVE• Growth culture mindset — put the consumer first, think boldly, be curious, embrace change and act like an owner.• Strong influence without authority across senior leaders, functions, geographies and markets — especially as a peer to PMU GMs.• Ability to develop self and others; talent-obsessed with clear pay-for-performance orientation.• Deep understanding of pricing, trade, margin, customer economics and value protection.• Cross-functional operating discipline and follow-through; executive communication skills that align internal and customer-facing narratives.• Sound judgment and ability to move forward with confidence despite ambiguity.• Costco, club channel or global customer experience.Workplace type:Hy-bridOur values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.## Benefits we offer to help you be well and thrive: Competitive compensation Generous 401(k) program in the US and similar programs in international Health benefits and programs that support both your physical and mental well-being Flexible work environment, depending on your role Meaningful opportunities to keep learning and growing Half-day Fridays, depending on your locationPlease apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. #J-18808-Ljbffr

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n The Senior Solutions Engineering Manager – EMEIA is responsible for leading the engineering and technical solutions function in support of new business development, strategic customer opportunities, and operational excellence across the EMEIA region. \n \n The role is responsible for developing innovative, cost-effective, and scalable warehouse and supply chain solutions that support business growth, improve operational performance, and enhance customer value. Working closely with Commercial, Operations, Business Development, Finance, Procurement, and customers, the Senior Solutions Engineering Manager will lead the design, implementation, and continuous improvement of Contract Logistics solutions across multiple countries. \n \n APPLICANTS MUST HAVE PERMISSION TO RESIDE AND WORK GERMANY \n \n ESSENTIAL JOB FUNCTIONS \n Solutions Design & Business Development \n\n • Lead the engineering design process for strategic Contract Logistics opportunities across EMEIA.\n, • Analyse customer operational data to develop innovative and commercially competitive logistics solutions.\n, • Design warehouse layouts, operational workflows, and material handling solutions.\n, • Produce conceptual layouts, process flow diagrams, warehouse profiles, labour models, and storage strategies.\n, • Develop resource models and operational costing to support pricing submissions.\n, • Prepare technical content for customer proposals, presentations, and solution documentation.\n, • Support commercial teams during customer presentations, workshops, and solution reviews.\n, • Ensure all proposed solutions align with customer requirements and Crane operational standards.\n\n \n Request for Proposal (RFP) Support \n\n • Analyse customer operational data to support solution development.\n, • Deliver engineered labour and resource requirements to support pricing models.\n, • Produce technical solution documentation for inclusion in written client proposals.\n, • Develop conceptual warehouse layouts using AutoCAD.\n, • Create material flow diagrams, inventory profiling, and order analytics.\n, • Prepare budgetary estimates for warehouse equipment and automation solutions.\n, • Support tender responses from initial qualification through contract award.\n\n \n Operational Engineering & Continuous Improvement \n\n • Evaluate operational performance across existing Contract Logistics sites.\n, • Identify opportunities to improve productivity, efficiency, quality, safety, and customer service.\n, • Develop engineered solutions to optimise warehouse layouts, storage capacity, inventory flow, and labour utilisation.\n, • Implement continuous improvement initiatives using Lean methodologies and operational best practice.\n, • Support network optimisation projects across EMEIA.\n, • Develop standard engineering methodologies and best practices.\n\n \n Automation & Technology \n\n • Evaluate automation opportunities within existing and new operations.\n, • Develop business cases, financial analysis, and return on investment (ROI) calculations for automation projects.\n, • Recommend appropriate warehouse technologies including:\n, • Conveyor systems\n, • Sortation systems\n, • Automated Storage & Retrieval Systems (AS/RS)\n, • Automated Guided Vehicles (AGVs)\n, • Autonomous Mobile Robots (AMRs)\n, • Robotic Picking Solutions\n, • Warehouse Management Systems (WMS)\n, • Support procurement and vendor selection processes.\n, • Manage implementation of approved automation projects.\n\n \n Project Management \n\n • Lead engineering workstreams for new customer implementations.\n, • Develop implementation plans, timelines, and project deliverables.\n, • Coordinate cross-functional project teams across multiple countries.\n, • Monitor project progress, risks, budgets, and deliverables.\n, • Ensure engineering projects are delivered on time and within budget.\n\n \n Leadership \n\n • Lead and develop the regional Solutions Engineering team.\n, • Allocate engineering resources across regional projects.\n, • Coach and mentor engineering professionals.\n, • Promote collaboration between Commercial, Operations, Procurement, Finance, and IT.\n, • Drive a culture of innovation, continuous improvement, and customer focus.\n\n \n KEY RESPONSIBILITIES \n\n • Lead engineering support for strategic Contract Logistics opportunities throughout EMEIA.\n, • Develop innovative warehouse and automation solutions.\n, • Support regional business development and customer retention.\n, • Deliver technically robust and commercially competitive engineering solutions.\n, • Improve operational efficiency through engineering excellence.\n, • Lead regional engineering projects and implementations.\n, • Develop engineering standards across the region.\n, • Build strong relationships with customers, suppliers, and internal stakeholders.\n, • Support operational excellence initiatives across Contract Logistics.\n\n \n KNOWLEDGE, SKILLS & EXPERIENCE \n Essential \n\n • Bachelor's Degree in Engineering, Logistics, Supply Chain Management, Business or related discipline.\n, • Master's Degree desirable.\n, • Minimum 15 years' experience in industrial engineering, warehouse design, supply chain management, or Contract Logistics.\n, • Extensive experience within Third-Party Logistics (3PL), retail distribution, manufacturing, e-commerce or consumer goods.\n, • Demonstrated experience designing warehouse layouts and operational workflows.\n, • Strong experience developing engineered labour standards and labour models.\n, • Extensive experience using AutoCAD.\n, • Experience with Warehouse Management Systems (WMS).\n, • Strong understanding of warehouse automation technologies.\n, • Experience developing business cases, Total Cost of Ownership (TCO), and Return on Investment (ROI) analysis.\n, • Strong analytical and problem-solving skills.\n, • Excellent presentation and customer-facing communication skills.\n, • Advanced Microsoft Excel, PowerPoint, Power BI, Visio, SQL, SmartSheet and Access skills.\n, • Proven project management experience across complex regional projects.\n, • Strong commercial awareness and financial acumen.\n, • Ability to work across multiple countries and cultures.\n\n \n Desirable \n\n • Lean Six Sigma Green Belt or Black Belt.\n, • Prince2, PMP or equivalent Project Management qualification.\n, • Experience implementing warehouse automation projects internationally.\n, • Experience with simulation and warehouse modelling software.\n, • Experience supporting multinational logistics operations.\n, • Knowledge of regional logistics regulations and compliance requirements.\n\n \n CORE COMPETENCIES \n\n • Leadership\n, • Customer Focus\n, • Strategic Thinking\n, • Commercial Awareness\n, • Engineering Excellence\n, • Innovation\n, • Analytical Thinking\n, • Project Management\n, • Problem Solving\n, • Collaboration\n, • Communication\n, • Continuous Improvement\n, • Decision Making\n, • Planning & Organisation\n, • Stakeholder Management\n\n \n KEY PERFORMANCE INDICATORS (KPIs) \n\n • Win rate of engineering-supported proposals.\n, • Accuracy of engineering cost models.\n, • Timely delivery of engineering support for customer opportunities.\n, • Project implementation performance (cost, quality, schedule).\n, • Customer satisfaction during solution design and implementation.\n, • Productivity improvements delivered across Contract Logistics operations.\n, • ROI achieved on automation investments.\n, • Continuous improvement initiatives implemented.\n, • Engineering team development and capability growth.\n\n \n DECISION MAKING \n The Senior Solutions Engineering Manager is responsible for making technical and engineering decisions relating to warehouse design, operational efficiency, automation solutions, and customer proposals. The role exercises significant judgement in evaluating commercial opportunities, balancing operational requirements with financial objectives, and recommending engineering solutions that support regional business growth. Strategic decisions with significant financial or operational impact are made in conjunction with senior leadership. \n \n CONFIDENTIALITY \n This role has access to commercially sensitive customer information, pricing models, engineering designs, business development strategies, and operational data. The post holder must maintain the highest levels of confidentiality and comply with all company policies relating to data protection, information security, and confidentiality. \n \n EQUAL OPPORTUNITY EMPLOYER \n Crane Worldwide Logistics is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all employees and applicants are treated with dignity, fairness, and respect. \n \n Employment decisions are made without regard to race, colour, religion, creed, sex, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, marital or civil partnership status, pregnancy or maternity, veteran status, genetic information, or any other characteristic protected by applicable local law. \n \n We are committed to providing equal opportunities in recruitment, training, career development, promotion, compensation, and all other aspects of employment. We value diversity and believe that an inclusive workforce strengthens our organisation, enhances innovation, and better serves our customers across the EMEIA region. \n \n Recruitment Agency Policy \n \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. \n \n We appreciate your cooperation in respecting this policy.

Contract Manager West London Salary: £65,000Location: West LondonSector: Technical Facilities ManagementBackground: M&E / EngineeringContract: Multi-SiteThe Opportunity We are currently recruiting for an experienced Contract Manager to oversee a multi-site technical facilities management contract across London.This is a fantastic opportunity for an M&E-focused FM professional who enjoys working across multiple sites and is confident managing clients, technical teams and specialist suppliers.Key Responsibilities Manage the successful delivery of a multi-site technical FM contract across London.Act as the primary point of contact for the client and key stakeholders.Oversee M&E maintenance, statutory compliance and technical service delivery.Manage planned preventative and reactive maintenance programmes.Lead and manage subcontractors and specialist engineering providers.Monitor performance against KPIs, SLAs and contractual requirements.Conduct regular site visits to ensure service standards are maintained.Manage contract budgets, expenditure, procurement and financial performance.Review supplier performance and implement corrective action where required.Ensure all statutory compliance and technical documentation is maintained.Manage client meetings, performance reviews and regular reporting.Oversee remedial works, projects and asset improvement programmes.Identify opportunities to improve service delivery, efficiency and customer satisfaction.Manage operational risks and ensure appropriate health & safety standards are maintained.About You Proven experience as a Contract Manager within Technical FM .Strong M&E engineering background .Experience managing multi-site contracts .Strong knowledge of statutory compliance and technical maintenance.Previous responsibility for subcontractor and supplier management.Commercially aware with experience managing budgets.Excellent client and stakeholder management skills.Comfortable travelling between sites across London.Strong organisational and communication skills.Salary: £65,000This is an excellent opportunity for an experienced Technical FM Contract Manager looking for a multi-site role with responsibility and variety.TPBN1_UKTJ

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?Want to come and be a part of it?What will you be doing?Key Responsibilities Lead and manage the safe delivery of construction and infrastructure projects from planning through to completion.Oversee site teams, subcontractors and suppliers to ensure works are delivered on time, within budget and to the required quality standards.Champion health, safety, environmental and compliance standards across all work activities.Coordinate labour, plant, materials and resources to maximise efficiency and productivity.Monitor project progress, identify risks and implement solutions to maintain programme performance.Build and maintain strong relationships with clients, stakeholders and operational teams.What youll bring Proven experience as a Works Manager or senior site management professional within construction, civil engineering or infrastructure projects.Strong leadership, organisational and communication skills.Sound knowledge of health, safety and environmental legislation.Ability to manage multiple workstreams and operational teams effectively.SMSTS, CSCS and First Aid qualifications.Experience working under NEC contracts and in client-facing environments is desirable.Whats in it for you?We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributorypension schemeEmployee Assistance ProgrammeAccess to Mental Health First AidersMy Rewards portal, access to 1000s retail discountsLife AssuranceCycle to work schemeEnhanced maternity or paternity leaveReward and recognition schemeOnline GP Service, 24 hours a day, 365 days a yearIn addition, this role offers; Discretionary bonus schemeRecommend a friend get rewarded for introducing people to us!Please note: Occasionally, we may close job adverts before the stated closing date. Wedencourage you to apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3 rd party background checks as part of our hiring process.Some of our roles require drug and alcohol testing as part of our induction.#MGroupR&A IND1TPBN1_UKTJ

Here at Mediazoo, we aim to lead in empowering people to adapt, innovate, and thrive, building cultures that fuel growth and create a lasting competitive advantage and setting the standard for inspiring change. Our Creative Studio blends the artistry of film, animation, design, and storytelling with strategic communications and behaviour science to craft immersive experiences that engage emotions, captivate audiences, and transform talent development. We leverage adaptive learning and simulation platforms, powered by our proprietary AI Studio and advanced digital design and analytics, to deliver measurable impact across every stage of the talent journey.We are looking for a Senior Project Manager to join our project delivery team to own the end-to-end delivery of medium to large-scale projects, with accountability for client satisfaction, financial performance, and on-time, on-budget completion. You will manage a varied portfolio spanning digital learning, live events, and platform-based programmes, acting as the primary point of contact for clients and production teams alike. You will be trusted to run projects independently, keep stakeholders informed, protect margins, and ensure every project lands well, both creatively and commercially.We need a team player, born organizer with a can-do attitude. Would you love to work in a fast-paced, creative environment for an award-winning team If so, we want to hear from you!What you will be responsible for:Defining the project approach and adopt appropriate project management tools and methodologies.Preparing and maintaining project workbooks, including project plan, status report, backlog, risk log and stakeholder maps.Effectively managing risks, change controls and expectations of key project stakeholders as appropriate.Tracking activities against the project schedule ensuring quality assessments and sprint reviews occur as per the plan.Closely managing budgets to deliver or exceed the project forecast margin. This includes ensuring estimates are on Paprika appropriately, monitoring resources and time spent, external spend, quality and taking action where these exceed agreed tolerances.Building trusted client relationships from brief to delivery and staying ahead of problems before they land on someone's desk.Managing budgets to hit or beat the forecast margin, with tight control on scope and spend.Running live and hybrid events end to end, from run-of-show planning to the post-event debrief.Overseeing content on learning platforms and CMS tools, working closely with clients and Developers.Giving clear, regular updates to stakeholders and keeping project documentation current.Project Timelines, Budget, Stakeholder management and growth.What you will bring:Project management experience in a creative, events or learning environment - minimum 5 years.Bachelor's Degree in Project Management or Certification in PRINCE2, Agile or PMP.Proven track record of leading successful medium-large projects.Sharp commercial awareness - budgets, margin, scope control.Excellent planning and organisation skills.Outstanding communication and interpersonal skills.Flexibility, drive and resilience.Strong analytical, problem-solving, and decision-making skills.Ability to work under pressure and handle multiple tasks and deadlines.Proficient in Microsoft Office and relevant software and tools.What you will get in return:Competitive Salary (£55,000 - £60,000)25 days holiday plus bank holiday (3 days to be used at Christmas for office closure)Additional day leave for your birthdayLength of service holiday up to 5 days awarded for 5 years' serviceAfter 2 years of employment enhanced Maternity/Paternity packageBreakfast and snacks providedAccess to Perkbox who provide a range of corporate discountsAccess to EAPPensions ContributionsCycle to work schemeSound like youIf you like being trusted with real ownership, and you want your work to show up in projects that genuinely changes how people think and behave, we would like to hear from you.TPBN1_UKTJ

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPIs and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPIs, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry TPBN1_UKTJ

Contracts ManagerIndustry: Security Services / Security GuardingYOU MUST HAVE EXPERIENCE IN SECURITY SERVICES / SECURITY SOLUTIONS FOR THIS ROLEEmployer - Highly reputable national large organisation within the Security industryLocation: LondonSalary: HIGHLY COMPETITVE + Car + Bonus + Life Cover + Brilliant Company Benefits + Excellent Pension 8% going up to 10% Life Insurance + 33 Days holiday (Inc Bank Holidays)This is an opportunity to earn an exponential salary whilst working as a Contracts Manager on a diverse multi-site portfolio across London, for a highly established provider of Security solutions who sits as a recognised quality provider within the security Management industry. This business sits as a spearhead in innovation amongst their competitors for solutions and operates a high-quality operational capability to ensure maintenance of their reputation as a truly value-added provider in line with their policy to provide best in class quality within the industryWith strong organic growth and a clear progression structure, this role offers both significant earning potential and long-term career development. The business is seeking an ambitious individual aligned with its ethos of continuous improvement, professional advancement, and operational excellence. This in addition to the excellent company organic growth and reward ethos makes it a true vehicle to success for aspirational individual who are keen to capitalise on a hugely rewarding salary package Given the rewards on offer the client is keen to employ individuals who have aspirations in line with the companys ethos for consistent growth, professional progression and advancement.As Contracts Manager, you will oversee a portfolio of high-profile sites across London, including commercial, corporate, and public-facing environments with varying risk profiles and operational demands. You will work closely with senior management, including Heads of Security and client representatives, ensuring seamless service delivery across all locations. This role requires a balance of strategic oversight and hands-on leadership, ensuring consistency, compliance, and high-performance standards across multiple teams and sites.Experience in high-security environments, including knowledge of counter-terrorism measures, Martyns Law, and partnership working with police and emergency services, is highly advantageous. You will be responsible for managing large teams, coordinating resourcing across sites (including events and peak demand), and driving service excellence across a portfolio generating significant contract value.We have worked with the client for 12+ years and in that time not a single person we have placed with the business has left, exemplifying the groups ability to consistently advance individuals both from a professional skills and career perspective. The points of contact we work with in the business are a great example of people in industry who operate with the upmost professionality at all times and therefore they are keen to work with a person for this role who will suit a positive culture such as the one that currently is in situ throughout the organisation.This is an exciting opportunity to take responsibility for a region which is of upmost importance to the business. At present the business is performing exceptionally well operationally and therefore the organisation is keen to capitalise on this success and is looking for a commercially minded Operations Manager who can focus on growth both in revenues and profitability whilst ensuring the continuity of service to current clients.MAIN DUTIES AND RESPONSIBILITIES:Direct Management of:Security ManagersSite ManagersSite SupervisorsPrestigious Single Site PortfolioResponsibility for a diverse multi-site portfolio in London with overall responsibility for a large team of officers.Management of direct and indirect costsTo submit Operations and budgetary reportsTransfer of customer contracts to technology driven solutions.Full P&L responsibility, budget setting, KPI setting and management.To effectively manage operational capability of the site, this role will be a strategic position though you should have a hands on approach, leading from the front.To ensure effective communication between all - staff, clients, Area & Operations ManagersRecruitment and the disciplinary of your direct reports.Identification and assistance with the integration of acquisitionsMotivate and develop your team with a view to developing individuals through the business who are recognised as future managers of the business, leading from the front and ensuring a best-in-class service to client via a fully functioning operational team.Liaising with Police and other external stakeholders for security matters.Managing and controlling Sensitive Information.Promoting and driving a good security culture throughout the organisation and ensuring required security protocols are adhered to by all.ESSENTIAL QUALITIES:Experience within Security Management.Experience of managing a P&L / budgetary responsibility.Evidence of consistently motivating and managing teams.Proven client relationship managementYou will have worked on a variety of demanding and detail orientated projects withdemanding time frames for delivery on time.Strong leadership skills to lead from the front and inspire.Excellent interpersonal skills and the ability to communicate at board level with clients and internal stakeholders, possess and practice high quality communication and presentation dexterity.SIA LicenseFull Driving licenseHighly developed interpersonal skillsSelf-motivated & opportunisticCOMPANY BENEFITSCompany sick pay schemeEnhanced Maternity, Adoption and Paternity Leave PayExcellent Company Pension SchemeDeath in Service (subject to eligibility criteria)This is an opportunity to make a name for yourself within a business who reward their staff both financially and via professional development. The role is available due to growth within the business, exemplifying the businesses ethos of organic growth and development of achieving senior management. They have a fantastic staff culture, and this is reflected in the loyalty shown to them by employees. If you are looking for a role which offers longevity, opportunity for promotion which is financially rewarding send your CV for immediate consideration and interview.Experience may include: security, facilities management, FM services, manned guarding, security solutions, area manager, operations manager, contracts manager, regional managerTPBN1_UKTJ

Senior Leasehold Property ManagerAn excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio.If youve also worked in the following roles, wed also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution ManagerSALARY: £39,400 to £41,474 pro rata + BenefitsLOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5)JOB TYPE: 6 Month, Full-Time, Fixed-Term ContractWORKING HOURS: 35 Hours per Week, Monday to FridayJOB OVERVIEWWe have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service.Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters.As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery.DUTIESYour duties as the Senior Leasehold Property Manager include:Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvementOversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolioManage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligationsProvide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issuesMonitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activityAnalyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvementsBuild Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partnersRepresent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where requiredMaintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirementsCANDIDATE REQUIREMENTSESSENTIALStrong experience leading and managing a teamExperience delivering front-line customer-facing servicesExcellent knowledge of current housing and leasehold legislationTPI qualification, relevant property or housing professional membership, or relevant experienceGood working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systemsExcellent written and verbal communication skills, including the ability to present in high-pressure environmentsAbility to manage complex customer issues, legal cases, building safety matters and service charge challengesStrong stakeholder management, problem-solving and continuous improvement skillsDESIRABLERelevant technical or building safety qualification, or willingness to undertake one in line with changing legislationExperience adopting a continuous improvement approach and adapting to changeFull UK driving licenceBENEFITS25 days holiday plus Bank HolidaysUp to 8% contributory pensionFlexible benefitsSalary exchange benefitsRewards and discountsAnnual allowance of up to £300 to use towards health and lifestyle benefits for you and your familyThe organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.This role requires a DBS CheckAPPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-C14963Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.TPBN1_UKTJ

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER JUNIOR:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF CHANNEL MANAGER JUNIOR:The Channel Manager will report to the Channel Lead (Controller or Senior)Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER JUNIOR:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities areWork collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & MarginEBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specificAccountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBITbeing achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DESCISION MAKING LEVEL/ COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSIBILITYNot Applicable as part of this role.BENEFITS OF A CHANNEL MANAGER JUNIOR:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCE OF A CHANNEL MANAGER JUNIOR:Ideally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURES OF A CHANNEL MANAGER JUNIOR:Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?At M Group, were enabling the energy essential to support our lives.We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.This role will be within ourMeteringteam, youll join the leading provider of metering services and data collection in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.Our meter engineers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. We leverage our industry expertise and data insight capabilities to create solutions that fit the needs of our customers.What will you be doing?As aField Manager, youll lead a team of Data Collectors within a defined geographical area. Your role is all about people, performance and progress-driving operational delivery, safety and engagement while fostering a culture where everyone feels valued and motivated.Youll be responsible for:Leading and coaching your team to achieve productivity, quality and customer performance targetsDriving safety compliance and conducting auditsManaging engagement through regular check-ins, team briefs and development sessionsAddressing underperformance and ensuring adherence to processes and standardsCollaborating with stakeholders to align operational delivery with business strategySupporting wellbeing and inclusion, ensuring every team member has a voiceThis is more than a leadership roleits an opportunity to influence, innovate and make a real impact in a fast-paced, client-focused environment.What youll bringProven experience in people leadership, ideally in field or operational environmentsStrong organisational and coaching skillsConfidence in decision-making and problem-solvingA proactive, assertive approach with a passion for resultsAbility to build engagement and foster an inclusive cultureWhats in it for you?We offer a broad range of benefits designed to support your life in and out of work:Matched or contributory pension schemeOnline GP service available 365 days a yearEmployee assistance programme and wellbeing supportAccess to thousands of retail discounts via My Rewards portalCycle to work and salary finance schemesEnhanced leave policies for maternity, paternity and adoptionReward and recognition programme22 days annual leave plus bank holidays increasing with the length of serviceAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note:Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.TPBN1_UKTJ

Estimating Manager (Listed Buildings / Churches) \n Isleworth (Hybrid) \n £90,000 - £100,000 + Hybrid Working Options + Lead a Team + Progression + Training + Company Benefits \n Are you an Estimator with experience in groundworks, basements, or civil engineering who's ready to work on some of London's most prestigious projects with a leading construction specialist that invests in your growth, provides industry-leading training, supports your progression into leadership, and offers hybrid and flexible working options? \n Do you want the opportunity to join a close-knit business with over 30 years of success, that will sponsor you through chartership? \n This is your chance to be part of a company that delivers exceptional results while fostering a supportive and collaborative working environment. \n On offer is a fantastic opportunity to join a respected contractor with an outstanding reputation for quality and service. You will work on complex structural residential and commercial projects, benefiting from hands on training, mentorship, and clear career progression. The company prides itself on its friendly team culture, industry expertise, and commitment to developing long term careers. \n In this role, you will be responsible for producing accurate, value engineered cost estimates, managing tenders from initial enquiry through to contract award, and liaising closely with clients, suppliers, and colleagues to ensure smooth project delivery. You will play a key role in pricing works, negotiating terms, and ensuring a seamless handover to operations for successful project execution. \n This role would suit an Estimator with experience in groundworks, basements, or civil engineering who's ready to work on some of London's most prestigious projects with a leading construction specialist that invests in your growth, provides industry-leading training, supports your progression into leadership, and offers hybrid and flexible working options. \n The Role \n\n • Produce accurate, competitive estimates and assess tender risks/opportunities.\n, • Maintain strong relationships with clients, suppliers, and teams.\n, • Lead a team and train others\n, • Liaise with senior management team to manage project pipelines and time frames\n\n The Person \n\n • Proven Estimating experience\n, • Worked within groundworks, basements, or civil engineering or similar\n, • Based in Isleworth, South West London or commutable distance.\n\n Keywords: Estimator, Construction, Engineering, Civil Engineer, Structural, Groundworks, Heritage, Restoration, London, Estimating, Quantity Surveyor, Richmond upon Thames, Greater London, Ashford. \n Reference number: BBBH26336 \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. \n We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found on our website.

Assistant Account Manager MaintenanceLocation: Wimbledon, LondonJob Type: Full-Time, PermanentAre you looking to take the next step in your Facilities Management career?We're recruiting for an Assistant Account Manager to join a growing Maintenance team, supporting the delivery of planned preventative maintenance (PPM), reactive maintenance and M&E small works across a portfolio of commercial clients.This is an excellent opportunity for someone with experience in Facilities Management, Building Services, Maintenance or Construction who enjoys building client relationships, coordinating projects and delivering exceptional customer service.Key Responsibilities:Supporting the management of maintenance contracts and client relationships.Assisting with the delivery of PPM, reactive maintenance and M&E small works.Coordinating engineers, subcontractors and maintenance activities.Preparing quotations, reports, purchase orders and contract documentation.Monitoring contract performance, service delivery and profitability.Attending client meetings and providing outstanding customer service.Maintaining accurate contract information using CAFM systems.Supporting business development by identifying opportunities within existing accounts.What We're Looking ForExperience within Facilities Management, Building Services, Maintenance or Construction.Excellent communication and relationship-building skills.Strong organisational skills with the ability to manage multiple priorities.Commercial awareness and attention to detail.A proactive and customer-focused approach.Good Microsoft Office skills.Experience with CAFM systems (Joblogic) is advantageous but not essential.Why Apply?Join a growing and successful maintenance team.Work with a varied portfolio of commercial clients.Ongoing training and professional development.Genuine career progression opportunities.Supportive and collaborative working environment.Opportunity to develop both your technical and commercial skills.If you are looking for a varied role where no two days are the same and you can build a long-term career within Facilities Management, we would love to hear from you. Apply today!TPBN1_UKTJ

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF A CHANNEL MANAGER:The Channel Manager will report to the Channel Lead (Controller or Senior).Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities are maximised.Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & Margin EBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specific range creation.Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBIT being achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DECISION MAKING LEVEL/COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSBIBILITYYesBENEFITS OF A CHANNEL MANAGER:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCEIdeally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURESBusiness Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

Stakeholder and Communications ManagerSalary: £51,689 - £60,016 p.a. (basic salary plus location allowance of £4,500)Hours: Full-timeContract: PermanentLocation: London, Hybrid 2 days working from our London office 3 days from homeThis is an opportunity for an experienced Communications Manager to play a key role in devising and delivering strategic communications for the General Dental Council.You will be joining the Communications and Engagement team to help us deliver impactful and engaging campaigns. Activity is delivered across a range of channels, including digital and social, to help us connect effectively with dental professionals, external partners, patients and the public.About youYou will be responsible for influencing the perception of the General Dental Council with our key external stakeholders, including patient and public interest groups, dental professionals, education providers, government officials across the UK and professional representative bodies.Your key responsibilities will include:- Working with colleagues to develop and deliver strategic communications plans with measurable outcomes.- Writing strategic communications content for our channels, including digital and social media.- Editorship of the registrant and stakeholder monthly e-newsletters, identifying and writing engaging content, overseeing its distribution and producing monthly evaluation reports.- Supporting the Senior Communications Manager on the production of the GDCs corporate reports.- Working collaboratively with colleagues to plan, co-ordinate and deliver engagement activities and communication products that engage our external audiences, including public and patients, government officials, education providers and professional bodies across the four nations of the UK.Person specification:- Experience of creating strategic communications plans and content for a range of channels including corporate reports, presentations, digital and social media.- Excellent organisation skills and ability to project manage concurrent deliveries on time and budget and generate ideas to improve communication activities.- Experience of managing, evaluating and continually improving strategic communications content, with experience of analysing data, understanding trends and articulating potential consequences.- Experience and knowledge of UK political processes and public affairs or working within a healthcare or public sector organisation, regulatory body or a related field, together with good knowledge of the media and healthcare landscape to proactively identify opportunities to communicate the role of the GDC.About usWe play a vital role in the delivery of safe and effective oral healthcare in the UK. We do this by overseeing the register of dental professionals, ensuring only those who hold the necessary qualifications can practise.Our vision is to be a trusted and effective regulator, supporting dental professionals to provide safe and effective care for their patients, as set out in our ambitious new strategy for 2026-2028.Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints.Equality and diversity are not just words; they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.Benefits:The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days holiday (plus statutory), rising to 30 days after 2 years service.- Pension contributions up to 10%.- Buy/Sell annual leave.- Enhanced Maternity, Paternity and Adoption leave from 1 years service.- Life assurance, income protection plan and enhanced sick leave policy.- Staff discounts, including retail discounts, eye care contributions and discounted gym membership.We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.How to apply:As part of your supporting statement, we would like you to expand on how your skills and experience align with the person specifications listed above.Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.For further details about the role and to apply, please click the apply button.Closing date: 6 September 2026 at 23:59.Interviews: 1 October 2026.Please no agencies unless instructed otherwise.TPBN1_UKTJ

A major UK & International freight forwarding company is looking for a road Freight Manager to manage a number of road freight clerks, to provide training, management and motivation on a daily basis. Must have managed a road freight team previously, have P&L experience, leading and growing commercial performance.ROLE: Road Freight Operations Manager Location: West London BASIC SALARY: £40k to £45k CAR ALLOWANCE: £6k PA, paid monthly BENEFITS: Life assurance, pension, etcROLE: The Road Freight Operations Manager is responsible for leading, optimising, and growing all aspects of UK and European road freight operations, while also driving commercial performance. The role combines operational excellence with strong commercial strategyensuring efficient, compliant transport of goods while maximising profitability, developing new business opportunities, building client relationships, and negotiating competitive supplier partnerships. The position plays a central role in delivering high-quality service, operational efficiency, and sustainable commercial growth.Oversee end-to-end road freight operations including import, export, full loads, part loads, and groupage services.Ensure compliance with UK and international road transport regulations and customs procedures.Monitor and analyse KPIs to enhance service quality, productivity, and cost efficiency.Manage operational problem-solving to ensure seamless delivery and customer satisfaction.EXPERIENCE REQUIRED: Road freight operations management experience is required for this role, can be either import or export. Must have managed, trained and motivated a Road freight team. Ideally possess Cargowise experience or knowledge. Also Strong commercial acumen with experience managing P&L, pricing, and margin optimisationTPBN1_UKTJ

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launch ing exclusively in Sainsbury's . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Customer Insights Manager to join our Team based in Park Royal. The Role: The incumbent will be accountable for developing and embedding a best-in-class customer and consumer insight capability across Wasabi's restaurant and grocery businesses. The role will translate customer behaviour, commercial performance, consumer trends, customer feedback and market data into clear, actionable insight that informs key commercial decisions, including product development, menu strategy, pricing, marketing investment and retail range optimisation. This role sits within the Commercial & Marketing Team, acting as the central owner of customer, consumer and market insight, ensuring insight is used consistently to shape strategy and deliver business growth. Key Responsibilities: Identify new growth opportunities through customer, consumer and market insight helping drive strategic and commercial decisions Deliver clear, actionable reporting across customer experience, brand performance, product and commercial strategy Build, manage and influence relationships with senior stakeholders across Marketing, Commercial and Operations challenging thinking and driving evidence-based decision making Lead and evolve customer feedback programmes including surveys, reviews, NPS and mystery shopping to ensure the voice of the customer informs business decisions Analyse customer and market data to identify trends, opportunities and performance drivers Partner with marketing, product and operational teams to translate insight into commercially focused recommendations Lead consumer research projects including product testing, concept testing and pricing studies to ensure the voice of the consumer is embedded in the business Track and translate brand health, consumer behaviour and market trends across restaurant and grocery channels Develop dashboards and reporting tools using multiple data sources including CRM, EPOS and digital analytics Work cross-functionally with Marketing, Operations, Finance and Commercial teams to embed insight into decision-making Manage external consumer research agencies and insight partners to ensure high-quality delivery and value Our Requirements: Previous experience in consumer insights, analytics, market research or strategy Experience within FMCG, QSR or food retail environments preferred Strong quantitative and qualitative research expertise Experience managing research agencies and insight platforms Ability to translate complex and multi-source data into clear, commercially relevant insight Comfortable with PowerBI tool, CRM platforms, digital analytics tools and customer feedback platforms. Strong stakeholder management and influencing skills Experience working in fast-paced, entrepreneurial environments Commercially curious and outcome-focused Strong analytical and structured thinking Clear and confident communicator Pragmatic and action-oriented Comfortable working with ambiguity and driving clarity In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you'll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US! TPBN1_UKTJ

We are recruiting for a Corporate Tax Assistant Manager or Manager to join a prestigious, well-established boutique accountancy practice in Central London. This is an excellent opportunity to join an independent firm that is continuing to enjoy growth within its Corporate Tax Team and this role can offer progression potential within the firm.The practice is looking for experienced corporate tax candidates to join the firm at either Assistant Manager or Manager level; hence the wide salary range being advertised and the role will be split approximately 70% compliance work and 30% advisory. The firm would also consider someone at Corporate Tax Senior level.This progressive firm will offer the Corporate Tax Assistant Manager or Manager, a competitive salary, depending upon experience, and good benefits package including, flexible and hybrid working, enhanced parental leave, private medical insurance, death in service benefit, loans, social events, cycle to work scheme and other perks.As Corporate Tax Assistant Manager or Manager, your responsibilities will include:Assisting with the management and delivery of corporate tax compliance for a portfolio of clients, including managing budgets and billing of the workReviewing tax provisions and disclosures, advising on tax payments, including quarterly instalment paymentsSupporting advisory work across a range of corporate tax areas, with increasing ownership as experience growsBuilding effective working relationships with clients and colleaguesAssisting with the development of trainees, including providing constructive feedbackHelping to plan and organise workflows to ensure deadlines are metIdentifying opportunities to add value to clients and escalate issues appropriatelyWe welcome applications from those with the following attributes:ACA/CTA or equivalent qualification (CTA support may be available)Minimum of one year post qualified corporate tax and accounting experience, on a range of advisory and compliance projects gained within a UK accountancy practice environmentSolid understanding of UK corporate tax rules, as well as a good grasp of UK GAAP and its application to tax accountingMotivated to support and develop junior team membersKeen to provide excellent client service and nurture less experienced team membersGood general IT skills with knowledge of tax softwareExcellent communication skillsSubmit your CV for this Corporate Tax Assistant Manager or Manager roleUnfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship , either currently or in the future. This includes those currently on a student or graduate visa.Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.TPBN1_UKTJ

Maintenance Coordination SupervisorThe RoleThe Maintenance Coordination Supervisor plays a pivotal role within our client's Damp, Roofing and Restoration divisions.Reporting directly to the Operations Manager, you will ensure the seamless management of client inquiries, survey bookings, job scheduling, project delivery and overseeing other Coordinators within the department.Our client is looking for individuals who align with their mission to solve complex property issues proactively, share their vision for trusted, high-performance service, and embody their core values of integrity, craftsmanship, communication, and collaboration.Minimum Requirements:Must reside within 1-hour travel from Fulham, London (SW6 4HH area).More than five years of experience with scheduling / booking of maintenance and repair works / jobs for Tradesman - Engineers, Surveyors, Technicians, Subcontractors etc. in the property services or construction industry.Property services / construction industry experience - You must understand how trades, contractors, and projects flow in practice.At least three years of experience in either damp, property restoration or roofing environment is required.Demonstrated experience managing job bookings and tracking systems (Podio experience preferred but not essential as full training provided).Experience supervising a team (Roofing / Damp / Restoration Coordinators).Excellent communication skills with both contractors and clients, balancing firmness with professionalism.Problem Solver - When challenges arise, you find solutions quickly and keep projects on track.Ambitious and Bright - You want to grow with a company that's scaling fast and rewards performance.Professional telephone manner with the ability to handle both client inquiries and contractor liaison.Strong organisational skills with exceptional attention to detail and accuracy.Ability to manage multiple priorities while maintaining composure and accuracy.Proficient in Google Workspace and comfortable using CRM or project management platforms.Excellent team and client management skills essential.Proactive, solutions-focused mindset with a commitment to delivering high service standards.Duties and Responsibilities:Oversee and Support Coordinators: Guide the Damp, Roofing and Restoration Coordinators, ensuring they deliver consistently high standards of organisation, client communication, and project flow.Subcontractor Oversight: Organise, brief, and manage Subcontractors, ensuring all works are carried out to EPS Green Standard.Quality Control: Monitor job progress, verify documentation, and uphold compliance across all stages of our client's damp and restoration projects.Operational Liaison: Work closely with Operations Managers across divisions to align schedules, resources, and ensure seamless service delivery.Client and Contractor Communication: Maintain professional and confident communication with contractors and clients, ensuring expectations are met and exceeded.Process Ownership:Drive discipline in reporting systems (Podio / Trade-Linked), ensuring data accuracy, job tracking, and profitability.Responsible for ensuring the seamless management of client inquiries, survey bookings, job scheduling, and project delivery in support of the Damp, Restoration and Roofing teams.The role serves as the primary point of contact between clients, Surveyors, Tradespeople, Subcontractors, and internal coordinator teams.Act as the primary liaison between Engineers, Surveyors, Tradespeople and Subcontractors, helping them navigate on-site challenges such as equipment needs, access restrictions or unforeseen issues.Ensure Tradespeople adhere to schedules and complete jobs efficiently while uploading accurate documentation and photographic evidence.Book and coordinate Damp, Restoration and Roofing surveys, ensuring timely delivery of reports to clients.Managing job bookings and tracking systems.Provide regular project updates to clients, ensuring expectations are managed and satisfaction is maintained.Track profit margins, issue invoices, and follow up on payments in line with company terms.Act as the key communication point for all parties involved in damp, restoration and roofing works, including clients, internal staff, Subcontractors, Trades, and suppliers.Maintaining excellent communication and customer service with our client and customer base is essential.A key responsibility will be to manage the Surveyors by understanding their capabilities and their industry expertise in order to effectively schedule them on the correct jobs.Proofreading the reports created by the Surveyors and checking for punctuation, grammar, and estimated values on all works.You will be required to handle any call backs to the business regarding recurring issues, and ensuring the correct Surveyor goes back to attend any callbacks to attend any failures or misdiagnosis.Ensure compliance with company processes and procedures for financial accuracy, safety, and operational efficiency.Ensuring a smooth cross over between their divisions and internal communications.Working closely with their Site Supervisor and Coordinators.TPBN1_UKTJ

Our client, a homeless charity based in South West London, is currently seeking a Hostel Manager based in Richmond to join their team. Reporting into the Assistant Operations Director you will be responsible for the overall leadership, management, and delivery of a 14-bed, 24-hour supported hostel service. \n Responsibilities include: \n\n • Oversee the day-to-day running of the hostel, ensuring a safe, well...\n\n \n ZIPC1_UKTJ

Preschool Room ManagerHours: Full time /Perm / 4-5 days a week 34-42.5hrsWe are currently recruiting for a passionate Room Manager to join our clients wonderful Nursery. You must be dedicated to ensure your room runs smoothly.You expect you to be a dedicated and ambitious Preschool Room Manager.Key Tasks and Responsibilities:Lead mentor and inspire a team to deliver the highest care and educations standards and support and carryout 1-1 meetings and supervisions to support checking staff knowledge and understanding of Policies and Procedures and child development and EYFS.In line with our standards for pedagogy, lead and support the curriculum to ensure a child-centred approach to operating all aspects of the nursery and ensure the observation and planning process meets the needs of all children in line with the Quality Assurance Framework.Ensuring internal policies and procedures and legislation from governing bodies are adhered to and team members can demonstrate their knowledge and understanding of Policies and Procedures through their individual impact statements and their practice.Demonstrate effective written and verbal communication with all stakeholders of the nursery and wider community including parents, professionals and colleagues.Support and manage Keeping Everyone Safe policies and procedures and continuously demonstrate, monitor and improve the practices and behaviours that underpin a high performing safety cultureTo be the lead Designated Safeguarding Lead at the nursery and hold overall responsibility for the day to day management of safeguarding and child protection policies in the nursery when the designated DSL.To lead by example and drive the culture of Safeguarding Children and promoting professional staff behavior.In collaboration with Nursery manager, contribute to succession planning, identification and delivery of relevant training, and additional requirements for personal development plans including coaching and mentoring for all staffFulfil their roles, responsibilities and legislation duty in relation to safeguarding children by ensure that they have read understood and implement the Safeguarding Policies and Procedures.Ensure that they have completed Child Protection training every two years as set out in the Child Protection Policy and that this training impacts on their ability to safeguard the children in their careWorking as part of a larger team to ensure all essential day to day tasks are completed in line with the nursery demands ie. Hygiene standards and room preparation.Promote the nursery to current parents and potential customers to support the retention and ongoing occupancy growthEnsuring commercial success of the nursery by maintaining expenditure inline FTEs and budget KPIs and ensuring purchasing is made inline with the procurement guidelines.Engage with the Local Authority and understand the local offer to support the practice in all areas of the nurseryContinuation of personal professional development to ensure during periods of full responsibility of the nursery knowledge and skills are up to date, full, and relevant to the role of the designated person in charge and responsible for leading the setting.To provide support for your colleagues within the nursery and across the broader business when required.Attendance at staff meetings and training sessions to ensure continuous professional developmentResponsible for:Providing strong and clear line management for a Nursery team including mentoring of the wider leadership team including the third in charge role, room leaders and colleagues.Plan and demonstrate a clear understanding of efficient staff deployment, matching staff hours to FTE bookings and managing the rostering in line with regulatory standards.Ensure strong and effective performance management and monitoring processes, with the ability to demonstrate impact and show improvements in performance, leading to the highest quality provision as set out in the Quality Assurance Framework, improved inspection ratings, full regulatory compliance, high levels of customer and employee satisfaction and growth.Leading a Health and Safety Culture where you ensure all team members recognise the part they each play in ensuring robust procedures are followed for Policies and Procedures and the regulatory standards set by our regulator.Ensuring you provide an environment which a strong focus on our customer and practitioner engagement and provide guidance to practitioners.Undertake regular 1-1/supervision meetings with staff to plan and provide suitable professional development activities and opportunities for personal growth within a culture of self-driven development, to promote individual and team expertise in all aspects of nursery development and learning, to secure a highly effective, motivated and innovative team.Take responsibility for own personal and professional development, accessing high level improvement activities that inform general and nursery based on national and international perspectives of best practice.Ensure childrens records and files are kept up to date and accurateWorking with NM to ensure safer recruitment policies and procedures are adhered to for all staff.Essential Experience:Working in collaboration with colleagues and the Nursery Manager in achieving positive working relationships through effective communication leadership and guidance and support of all members of the nursery team.A strong record of on-going training and/or professional qualifications since qualifyingProven experience of working in early years education settings with successful management leading to Good or better regulatory inspection outcomesStrong decision-maker, with the proven ability to support change; a secure understanding of the complex relationship between business/commerce and service excellence within regulated setting, with the ability to follow guidelines and work with others to achieve successExperience of proving support and leadership to a staff team to enable staff in fulfil their roles, responsibilities and legislation duty in relation to safeguarding children.Current 12hrs Paediatric First Aid CertificateExperience Desirable:Leading teams through coaching and mentoringExperience of budget management, efficient staff deployment and rostering programmes, and managing commercial performance and reporting metricsKnowledge of Local Authority and Regulatory requirements and inspection processes across the UKCoaching and mentoring experience.Qualifications:Full and relevant level 3 qualification (essential)12 hours paediatric first aid and first aid at work (essential)Level 2 Food Hygiene or equivalent -idealRelevant safeguarding/child protection training undertaken and a willingness to update training regularly (essential)Evidence of continuous professional developmentUndergraduate or Foundation Degree in Early Childhood Studies or other relevant subject (Desirable)EYPP/EYTT or QTS post graduate status (Desirable)Full, clean driving licence and flexibility to travel as necessaryPersonal Attributes:Able to communicate clearly with adults and children using a variety of techniques (oral and in writing)Ability to lead and inspire nursery leaders and colleagues to achieve the highest standards or care and education.Highly motivated and driven, achieving positive impact and meeting deadlinesAbility to build trust and develop cohesive teams strong empathy to understand child and parents view, clear expectations and fair-mindedHigh energy and thrives in a fast-paced, dynamic environment - calm approach and can-do attitudeEncourages colleagues to realise their potential and empowers high performersAble to manage workload and manage time effectively to deliver the desired resultsAble and competent user of company ICT systems and have the willingness to learn and develop ICT skillsJob Types: Full-time, PermanentBenefits:ChildcareCompany eventsCompany pensionEmployee discountFree parkingCompany mealsReferral programmeSchedule:Day shiftMonday to FridayNo weekendsSchool type:Day nurseryPrivate nursery schoolWork Location: In personJob Types: Full-time, PermanentBenefits:Company pensionEmployee discountExperience:leading a room : 1 year (required)TPBN1_UKTJ

Job description TPS Parts Sales Executive - Park Royal Fun, exciting, rewarding work. Join us for the ride! Working with world-class brands as a Parts Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Achieve sales KPIs and revenue targets by accurately identifying customer parts requirements through effective questioning, diagnosis, recommendations, promotions and upselling. Deliver exceptional customer service at all times, building strong relationships through regular telephone and face-to-face contact while handling enquiries, orders, complaints and credit queries professionally. Maintain strong knowledge of the TPS product range, brand USP (genuine vs non-genuine), promotions and systems to confidently overcome objections and maximise sales opportunities. Use TPS systems accurately (e.g. EKTA/VIN lookup) to process orders, maintain customer records, complete documentation and ensure compliance with data protection and business standards. Support Centre operations as required, including receiving and allocating parts, assisting with stock checks, reporting damages or losses, sourcing parts and maintaining displays to manufacturer standards. Work closely with the Sales Manager, Centre team, manufacturers and suppliers to support sales targets, service delivery and continuous improvement. Maintain a professional appearance, organised working environment and high standards of integrity, compliance and customer satisfaction. Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Experience in a parts, distribution, telesales or fast-paced sales environment, with regular customer contact. Motor industry experience preferred. Strong communication skills, professional telephone manner and good IT skills. Ability to build strong relationships and work independently or as part of a team. Excellent attention to detail, able to work to timescales with a strong customer-service focus. Full UK driving licence required. We welcome applications from all backgrounds and encourage those eager to learn to apply. We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. TPBN1_UKTJ

EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service.We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times.We are now recruiting a Water Hygiene Technician to join our Passive Fire & Water Hygiene team, to work nationally throughout the UK.Reporting daily to your Field Manager, the successful candidate will visit clients sites and be the face of the company, seeking to enhance relationships with existing clients. You will be carrying out key duties to ensure their systems are kept compliant. You will be working alongside likeminded and supportive colleagues to provide a great customer service.The position will involve, but will not be limited to, the following:Water sampling.Temperature monitoring.Descaling of shower head and hoses.TMV servicing.Tank cleans and inspections.Endoscopic inspection of calorifiers.Mains injection pipework chlorination works.Closed system analysis.Cooling tower analysis.Water hygiene / treatment account managing experience.Required skills:Demonstrate behaviours in line with our company values.Taking pride in the work and service you deliver.Good level of computer skills.Positive attitude and work ethic.Previous experience is essential.Full, clean UK driving license.Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage. Successful candidates will be asked to undergo BS7858 Employment Screening and Enhanced DBS check.TPBN1_UKTJ

Registered Fostering ManagerSalary: £55,000 - £65,000 per annum (depending on experience)Hours: 37 hours per week (Full Time)Reports To: DirectorResponsible For:Leading and managing the Thrive Fostering staff team, including social workers, managers and non-social work staff.Job PurposeAs the Registered Manager, the Fostering Manager is accountable for developing and managing all aspects of the fostering service and support functions within Thrive Fostering.Working in accordance with Thrive Fostering's policies and procedures, relevant legislation and national guidance, the Fostering Manager will promote and maintain a professional fostering service for local authorities placing children and young people.The successful candidate will ensure organisational practice complies with the Ofsted Framework and the Fostering Services (England) Regulations 2011 , ensuring these standards are upheld at all times.The Fostering Manager will also lead on all safeguarding matters relating to the agency.Key Accountabilities1. Strategic ManagementThe successful candidate will:Contribute proactively to the strategic planning and business development of Thrive Fostering in line with short, medium and long-term objectives.Advise on Thrive Fostering's position within a competitive marketplace, ensuring the agency remains competitive through service quality, innovation and pricing.Identify opportunities for service improvement, new initiatives and business growth, presenting recommendations to the Directors.Develop an effective client management strategy by:Establishing and maintaining regular monthly meetings with clients.Monitoring client action plans.Gathering and communicating client feedback to operational teams.Demonstrating positive leadership in client relationship management.Develop new business opportunities and fostering resources by:Building relationships with Local Authorities.Negotiating, securing and reviewing contractual agreements.Supporting foster carer recruitment initiatives.Assisting regional teams to achieve recruitment and service delivery targets.Provide regular performance reports to the Directors against agreed Key Performance Indicators (KPIs).2. Operational & Professional ManagementThe Fostering Manager will:Represent Thrive Fostering professionally across the region, promoting the organisation's reputation with Local Authorities and partner agencies.Manage the Placement Service, ensuring:Compliance with National Minimum Standards and legislation.Agency policies and procedures are fully implemented.Existing fostering resources are effectively managed.New fostering resources are developed where required.Placement targets are achieved in line with business plans.Ensure regular consultation with foster carers and children.Monitor quality standards through ongoing internal audits.Ensure a professional 24-hour support service is available for foster carers.Ensure safeguarding concerns are managed in accordance with legislation, government guidance and company policy.Provide professional leadership, supervision and support to staff responsible for:Foster carer supervision.Annual reviews.Monitoring and support.Oversee the recruitment, training and ongoing development of staff and foster carers.Ensure foster carer assessments comply with agency procedures and statutory guidance.Maintain and develop agency systems, including:Training programmes.IT systems.Fostering Panel.Out-of-hours services.Assessment, approval and review processes.Evaluate agency performance against agreed KPIs.Safeguarding ResponsibilitiesThe Fostering Manager will:Lead the development and review of safeguarding and child protection policies, procedures and training.Ensure safeguarding policies remain current and effective.Provide expert safeguarding advice and support to staff.Liaise with external safeguarding agencies where referrals are required.3. Staff ManagementThe successful candidate will:Promote effective teamwork and a positive working culture.Lead and manage professional and support staff by:Providing supervision.Allocating workloads.Monitoring performance.Conducting appraisals.Managing disciplinary procedures where required.Supporting training and professional development.Ensure agency policies and procedures are fully understood and implemented.Identify operational issues and escalate matters requiring Director involvement.Provide guidance, advice and ongoing support to team members.4. Finance & Resource ManagementThe Fostering Manager will:Work alongside the Directors to establish, review and achieve business and financial targets.Be accountable for achieving agreed financial objectives.Authorise expenditure within delegated authority, ensuring all expenditure is properly evidenced, accurate and justified.5. RelationshipsThe successful candidate will:Build and maintain strong relationships with Local Authorities and external partner organisations.Support the continuation of existing contracts while responding proactively to changing customer needs.Develop positive internal working relationships across all departments.Work collaboratively with colleagues, consultants and managers to achieve organisational objectives.6. Other ResponsibilitiesThe Fostering Manager will:Attend meetings, conferences and networking events as required.Promote compliance with Health & Safety legislation throughout the organisation.Undertake project work and any other reasonable duties requested by the Directors.Work in accordance with all Thrive Fostering policies and procedures.Maintain strict confidentiality at all times.TPBN1_UKTJ

Commercial Team Lead – Infrastructure | Managing Quantity SurveyorLocation: Heathrow, Greater London (Aviation & civil infrastructure maintenance contracts)Package: Executive Base Salary + Company Car / Allowance (EV/Hybrid) + Fuel Card + Discretionary Bonus + Premier BenefitsAbout the BusinessThe employer is a leading tier-1 infrastructure services group delivering essential renewal, maintenance, and upgrade schemes across the UK's critical transport, civil engineering, and utility networks. Operating in safety-critical environments, the business is dedicated to long-term asset management, client satisfaction, and commercial excellence within a supportive, forward-thinking environment.The OpportunityAn outstanding opportunity has arisen for a Managing Quantity Surveyor to join the commercial delivery team based at Heathrow .Working closely alongside the Commercial Manager, the successful candidate will take operational and financial ownership of major infrastructure schemes which are spanning civil engineering, structural upgrades, and planned/reactive aviation asset maintenance. This role requires a proven commercial team lead who can manage a dedicated group of surveyors, drive robust contractual governance, safeguard profit margins, and maintain strong client relationships across complex, safety-critical contracts.Key Responsibilities Commercial Delivery & Team Mentorship: Lead, mentor, and manage a team of Quantity Surveyors and Assistant Surveyors, fostering professional growth and guiding candidates through formal accreditations (APC/RICS).Financial Governance & Reporting: Oversee full end-to-end cost management, monthly cost reconciliations, cash flow forecasting, valuation applications, and executive performance reporting.Contract Administration & Dispute Resolution: Manage commercial risks, scope changes, and variations. Liaise with internal legal/contract service teams to resolve commercial disputes and secure recoveries.Pre-Contract & Work-Winning: Actively contribute to bid support, resource planning, tendering, and commercial analysis to win and secure future framework agreements.Executive & Client Engagement: Serve as a key commercial interface during regular project reviews, executive board updates, and client operational meetings.Candidate Requirements Experience & Team Management: Proven track record operating at a Senior or Managing QS level, with demonstrated experience managing commercial teams to achieve strict targets on time and within budget.Sector Expertise: Deep expertise in civil engineering, infrastructure maintenance, or safety-critical sectors (such as aviation, highways, rail, or major utilities).Qualifications: Degree in Quantity Surveying, Civil Engineering, or a related field. Professional accreditation ( MRICS or CICES ) is highly preferred.Technical & Negotiation Skills: Exceptional grasp of cost estimation techniques, contract administration, dispute resolution, and risk mitigation.Location: Based in or easily accessible to the Heathrow / Greater London region, with flexibility for site and office travel as required.What the Package Includes Executive Salary Package: Highly competitive base salary aligned with managing-level seniority.Company Mobility: Company Car / Fuel Card (with extensive Electric & Hybrid options) OR flexible salary-sacrifice car scheme.Performance Rewards: Discretionary company bonus scheme and employee referral rewards.Health & Well-being: Private healthcare (including 24/7 online GP access), Healthcare Cash Plan (covering dental, optical, and physio costs), and access to Mental Health First Aiders.Financial & Protection: Matched/contributory pension scheme, Life Assurance, and access to exclusive retail/reward portals.Work-Life Balance: 25 days annual leave (+ Bank Holidays), option to purchase additional leave, and enhanced parental policies.How to ApplyInterested candidates who possess the team leadership capability and commercial expertise to drive major aviation infrastructure schemes are invited to submit an updated CV for confidential review.TPBN1_UKTJ

Location: London Borough of HounslowSalary: 64,188 - 68,559 per yearEmployment: Full timeCategory: EducationPosted: 2026-07-30Valid to: 2026-08-21Apply: https://lbhouli.webitrent.com/lbhouliwebrecruitment/wrd/run/ETREC107GF.open?VACANCYID=002427fC43&WVID=64487200ZM&LANG=USAEmployer: London Borough of HounslowAbout us at HounslowWe’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.About our Commitment to Diversity and InclusionWe live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.Our BenefitsIf you join us, you’ll have access to a range of employee benefits. Read more about these here.About The RoleThis is an exciting opportunity to join our Lifelong Learning, Skills & Employment (LLSE) division as a Professional Lead (Advisor) – Standards & Inclusion. In this role, you will support and champion high-quality early years practice across the borough by working directly with early years settings, leaders, practitioners, and wider partners.You will visit EYFS settings to model high-quality practice, provide professional guidance, and support settings to meet and exceed statutory requirements. You will offer expert advice on pedagogy, learning environments, curriculum development, SEND support, and safeguarding, ensuring children receive the best possible start in life.As part of the extended leadership team, you will play a key role in shaping strategic early years priorities, informing policy, and supporting the delivery of the borough’s limitless Lifelong Learning Strategy. You will also lead professional development, mentor and coach practitioners and leaders, and contribute to continuous quality improvement.This is a fantastic opportunity to influence practice across the system, strengthen outcomes for our youngest learners, and develop your strategic leadership and quality improvement experience in a supportive and ambitious local authority.About The Team You’ll Be Working InYou will be joining our Early Years Education Team, part of the Standards, Practice & Partnerships service within the Lifelong Learning, Skills & Employment division. Our team plays a key role in supporting early years settings to deliver high-quality provision and secure positive outcomes for children across the borough.We work closely with nurseries, childminders, schools, and partner agencies to ensure children get the best start in life, with a strong focus on improving practice, promoting inclusion, and strengthening safeguarding.The team includes specialists in early years quality improvement, safeguarding, inclusion, leadership development, and professional training. You will report to the Service Manager (Principal Advisor) Early Years Education and work alongside professional leads, and early years officers to build sector capacity and support sustained improvement across the early years system.About YouIf the points below resonate with you, we’d love you to put in an application:Passionate about improving outcomes for young children and supporting high-quality, inclusive early years education.Confident building positive relationships with early years leaders, practitioners, schools and partner agencies to drive improvement.Able to coach, challenge and support others in a constructive way to improve practice and outcomes.Comfortable working independently, managing a varied workload and using digital systems to record, analyse and share information.Strong understanding of the EYFS, safeguarding, inclusion and quality improvement within early years settings.Experience working within early years settings, with a strong understanding of the Early Years Foundation Stage (EYFS), particularly supporting children under the age of two.Reflective, collaborative and committed to continuous professional development, with a desire to make a positive difference across Hounslow's early years sector. This reflects the role's focus on partnership working, supporting high-quality practice, safeguarding, inclusion and continuous improvement across all early years settingsEssential For This RoleEnhanced DBS is required for this RoleRead more about the work you’ll be doing in the Role Profile.Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!When Interviews Will Be Held And Who To ContactThe key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:Email: Claudia.Rodrigues@Hounslow.gov.ukOffice: 02085836683Mobile: 07973902977Interviews for this job will be held during week commencing 31st August 2026

A career without limitsAs the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.The role:Health Surveillance Manager We're looking for a Health Surveillance Manager to lead the Health Centre team and support the delivery of health surveillance services across British Airways. You'll lead a team of specialists, oversee health surveillance programmes, support clinical governance requirements and work closely with business areas to ensure health surveillance activity is planned and delivered effectively.This is a people leadership role with responsibility for supporting team performance, maintaining clinical standards and ensuring health surveillance services meet business and regulatory requirements.What You'll Do:Lead and support the Health Centre team, ensuring colleagues are well supported, trained and equipped to deliver a high standard of care.Manage health surveillance programmes, ensuring activities are planned, delivered and recorded in line with regulatory requirements.Work closely with business areas to identify occupational health requirements, provide advice and support the management of health risks.Oversee clinic scheduling, resource planning and clinical governance activities to support the smooth delivery of services.Review data, identify trends and introduce changes that improve service quality, compliance and ways of working.What You'll Bring to British Airways:Experience leading and developing teams.Strong communication and relationship-building skills.The ability to prioritise workload and manage competing demands.Good analytical and problem-solving skills.Experience working within regulatory and governance requirements.A collaborative approach and confidence working with a range of business areas.Qualifications / Experience:Degree in SCPHN with Part 3 NMC registration or other degree (essential).Minimum 5 years post-NMC Registration experience (desirable).Broad OH nursing experience preferably in the Aviation industry (desirable).Leading a team of OH specialist practitioners.Managing and supporting the development of OH procedures, protocols and services.Leading and delivering a successful OH service.Understands regulatory and legal constraints and ensures appropriate compliance with all medical processes (essential).Significant Travel Health experience.What we offer:We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.We never stand still, and we don’t expect our people to either.Inclusion & DiversityAt British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Were Hiring! Final Mile Territory Manager Park Royal The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Location: Park Royal Shift Pattern: 5/7 Ready to Lead, Inspire, and Keep the Final Mile Moving? If you thrive in fast-paced environments, love problem solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently, and on time. About the Role As a Final Mile Territory Manager , youll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. Youll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community, and key internal teams. This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency, and site safety every single day. Responsibilities as a Final Mile Territory Manager Own service, cost, and performance across your Delivery Unit(s) Ensure consistent, compliant, on-time parcel flow and courier coverage Analyse digital dashboards and Service Tracker to identify and resolve risks Build strong relationships with EBPs, couriers, support teams, and unions Lead budget management with a focus on cost leadership and efficiency Drive continuous improvement and proactive planning across all operations To Be Successful in This Role You Will Require the Following Qualifications: Current UK Driving Licence (preferable but not essential on standalone single Delivery Unit) Knowledge & Experience: Knowledge of the self-employed courier model Previous experience working in a customer-focused industry within a fast-paced operational role Strong planning and organisational experience Technical & People Skills: Analytical mindset with the ability to prioritise effectively Ability to empower teams with appropriate oversight and support recruitment/interview activity when required xrnqpay Strong communicator across a dispersed workforce IT proficient, including experience with digital dashboards Interested? Heres What Youll Need to Succeed A strong analytical mindset with the ability to prioritise effectively Experience managing operational performance in a fast-paced environment Excellent communication skills across dispersed or remote teams Ability to motivate, influence, and engage multiple stakeholders Confident using digital dashboards, apps, and operational tools Solid organisational and planning skills especially when working across multiple sites If youre motivated by building, shaping and delivering growth in a fast-moving commercial logistics environment, wed like to hear from you.

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK - installing, upgrading and repairing heating and electrical systems. But we're not just living off our legacy. We're on a mission to make the UK's social housing sector greener and more energy efficient. At PH Jones , we're looking for an inspiring and customer-focused Area Manager to lead our Social Housing contract in South London. This is an exciting opportunity for experienced leaders who are passionate about delivering outstanding customer service, developing high-performing teams, and driving operational excellence. If you enjoy creating positive outcomes for customers, supporting people to succeed, and making a real commercial impact, we'd love to hear from you. What you'll be doing: As an Area Manager, you'll lead and support a team delivering essential services to customers within the social housing sector. You'll play a key role in ensuring we continue to provide safe, efficient and high-quality services while creating an environment where colleagues can thrive. You'll work closely with clients, stakeholders and operational teams to drive performance, improve customer satisfaction and identify opportunities for continuous improvement. Through coaching, leadership and collaboration, you'll help shape a culture that puts customers and colleagues at the heart of everything we do. Key responsibilities include: Leading and developing a high-performing, customer-focused team. Driving excellent customer outcomes through a right-first-time approach. Using performance data and insights to improve service delivery and operational efficiency. Managing client relationships and working collaboratively to achieve shared objectives. Supporting the resolution of complex customer issues and identifying opportunities to prevent recurrence. Creating a strong culture of safety, quality and continuous improvement. Ensuring teams have the skills, knowledge and support needed to perform at their best. Managing operational and regulatory risks while maintaining compliance with business and industry standards. Making informed commercial decisions that balance customer, colleague and business needs. As this role supports customers and teams across South London, regular travel throughout the region will be required, so you'll need to live within a reasonable commuting distance. What we're looking for: We're interested in hearing from people with a passion for leadership and customer service. You don't need to tick every box to apply. If you believe you have the skills and experience to succeed in this role, we'd encourage you to apply. You'll ideally bring: Gas qualifications (CCN1 & CENWAT) and technical gas experience is essential. A proven track record of leading, motivating and developing successful teams. Experience delivering strong customer outcomes within a regulated or operational environment. The ability to use data and performance insights to drive improvement and achieve results. Strong stakeholder management and relationship-building skills. A collaborative leadership style with the ability to influence and inspire others. An understanding of health, safety and compliance responsibilities. Commercial awareness and the ability to make balanced business decisions. Knowledge of data protection and information security requirements. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/phjones If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Job Description Estimating Manager (Listed Buildings / Churches)Isleworth (Hybrid)£90,000 Apply (by clicking the relevant button) after checking through all the related job information below. • £100,000 + Hybrid Working Options + Lead a Team + Progression + Training + Company BenefitsAre you an Estimator with experience in groundworks, basements, or civil engineering who's ready to work on some of London's most prestigious projects with a leading construction specialist that invests in your growth, provides industry-leading training, supports your progression into leadership, and offers hybrid and flexible working options?Do you want the opportunity to join a close-knit business with over 30 years of success, that will sponsor you through chartership?This is your chance to be part of a company that delivers exceptional results while fostering a supportive and collaborative working environment.On offer is a fantastic opportunity to join a respected contractor with an outstanding reputation for quality and service. You will work on complex structural residential and commercial projects, benefiting from hands on training, mentorship, and clear career progression. The company prides itself on its friendly team culture, industry expertise, and commitment to developing long term careers.In this role, you will be responsible for producing accurate, value engineered cost estimates, managing tenders from initial enquiry through to contract award, and liaising closely with clients, suppliers, and colleagues to ensure smooth project delivery. You will play a key role in pricing works, negotiating terms, and ensuring a seamless handover to operations for successful project execution.This role would suit an Estimator with experience in groundworks, basements, or civil engineering who's ready to work on some of London's most prestigious projects with a leading construction specialist that invests in your growth, provides industry-leading training, supports your progression into leadership, and offers hybrid and flexible working options.The RoleProduce accurate, competitive estimates and assess tender risks/opportunities.Maintain strong relationships with clients, suppliers, and teams.Lead a team and train othersLiaise with senior management team to manage project pipelines and time framesThe PersonProven Estimating experienceWorked within groundworks, basements, or civil engineering or similarBased in Isleworth, South West London or commutable distance.Keywords : Estimator, Construction, Engineering, Civil Engineer, Structural, Groundworks, Heritage, Restoration, London, Estimating, Quantity Surveyor, Richmond upon Thames, Greater London, Ashford.Reference number: BBBH26336If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. xrnqpay By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found on our website.

As a Transport First Line Manager, you will be responsible for the safe, compliant and efficient delivery of transport operations, ensuring customer service, operational performance and colleague engagement targets are achieved for our customer.

Camden Office, Alperton Central Depot, Marsh Road, Alperton Lane, Wembley, Middlesex, HA0 1ES.Full time, 40 hours per week, Monday to Friday, 6:00am to 15:00pm.Access to our company pension scheme.Discounts on everything from groceries to well-known retailers.Access to a range of resources to suppor

As a Service Delivery Manager for the Heathrow PRS (Passengers Requiring Support) operation, you are the central manager of a diverse workforce delivering crucial assistance 365 days a year.

As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high-quality support service while contributing to strategic planning, service performance, and continuous improvement. Work closely with the Digital Customer Services Manager on long-term plannin

We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Feltham. As Deputy Manager you’ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer jour