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  • Supervisor
    Supervisor
    12 days ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

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  • Sous Chef
    Sous Chef
    19 days ago
    £33000–£35000 yearly
    Full-time
    London

    We are a catering events business that incorporates several different brands within it. The Fendale Group comprises Caiger & Co, Spoilt for Choice, The Pie Man, Sophie Wright Catering and Archies. We deliver a diverse range of events, from private weddings and bespoke dinner parties for high-end corporate clients to workplace catering and more cost-conscious options. We create food and hospitality experiences that bring people together. Built on founder energy and purposeful brands, we craft exceptional food with heart and intention. As we move towards our B-Corp certification, we are committed to creating impact beyond the plate - championing sustainability, looking after our people, and cultivating meaningful connections with our clients and communities. About You We are looking for an adaptable, skilled, and passionate Sous Chef to join our production kitchen team on a Temp-to-Perm basis. This model gives you the opportunity to hit the ground running, learn our group systems, and ensure mutual fit before transitioning into a permanent leadership role within our growing hospitality group. As our Temp-to-Perm Sous Chef, you will work alongside our Head Chef to drive prep, production, and service execution across our event portfolios and corporate catering channels. You’ll be hands-on in the kitchen, leading CDP and commis staff, upholding strict hygiene standards, and ensuring every dish meets our quality and sustainability benchmarks. If this sounds like you, we would love to hear from you. Please get in touch!! Key Responsibilities Reports to: Head Chef Kitchen Leadership & Service • Hands-on Cooking & Prep: Oversee day-to-day prep lists, hot/cold line execution, and event packing for off-site catering operations., • Second-in-Command Support: Step up in the Head Chef’s absence to manage kitchen output, direct line staff, and keep shifts running smoothly., • Team Supervision: Guide and mentor Commis Chefs and CDPs, ensuring consistent plating, portion control, and speed without sacrificing quality. Operations & Standards • Food Safety & Compliance: Maintain top-tier hygiene (HACCP, COSHH, food safety regulations, allergen management) and lead deep-cleaning routines., • Waste & Sustainability Management: Support our group commitment to zero-waste production, seasonal ingredient rotation, and sustainable kitchen practices., • Inventory & Ordering: Assist in stock control, supplier receiving, shelf-life rotation, and minimizing yield loss. Temp-to-Perm Process 1. Initial Temp Period (1–3 Months): Paid hourly/weekly. You will embed with the team, demonstrate your technical skill, and evaluate the culture and workflow., 2. Evaluation & Review: Mid-point check-ins to align expectations, share feedback, and set goals., 3. Permanent Transition: Upon successful completion of the temporary phase, you will transition to a permanent salaried contract with expanded benefits and long-term group progression opportunities. What We’re Looking For Qualifications & Requirements • Experience: 2+ years of experience as a Senior Chef de Partie or Sous Chef within high-volume events catering, boutique hospitality, or fast-paced fresh food operations., • Culinary Skill: Strong fundamental cooking techniques, understanding of British seasonal ingredients, and modern catering assembly., • Safety Certification: Food Hygiene Level 2 or 3 certified (Level 3 preferred)., • Work Ethic: Calm under pressure, solution-oriented, and highly organized in a production-style kitchen environment., • Flexibility: Comfortable working a flexible schedule, including weekends and early mornings depending on event bookings. Desirable Skills • Drivers license (a plus for event setup support)., • Experience with off-site event catering assembly and logistics. Join a Force for Good At The Fendale Group, we are more than just a workplace; we are a community committed to the B Corp movement—balancing profit with purpose. We believe that a diverse team is a stronger team, and we are dedicated to building an inclusive environment where every voice is heard, valued, and empowered. Our Equity Pledge: • Inclusive Hiring: We look for "culture adds," not just "culture fits." Your unique background and perspective are your greatest strengths., • Accountability: We hold ourselves to rigorous social and environmental standards, ensuring our growth benefits our people and the planet., • Radical Transparency: From pay equity to professional development, we believe in being open, honest, and fair. Come as you are. We welcome applications from all identities and backgrounds and are happy to provide accommodations to ensure an equitable interview experience. Benefits • Up to £35,000 per annum, approx 45 hours per week, • Comprehensive training and support from an experienced team, • Opportunities to develop skills and progress within the company, • Coaching and mental-health support, • Daily fresh lunches prepared by our chefs

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