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  • Concessions Manager
    Concessions Manager
    hace 10 días
    £32000–£34000 anual
    Jornada completa
    London

    About Us Chococo is an award-winning British chocolatier, crafting exceptional handmade chocolates using fine-origin chocolate and locally sourced ingredients wherever possible. As we continue to grow, we are excited to open our new concession within Selfridges London. We are looking for an experienced, passionate and commercially minded Concession Manager to lead our Selfridges team. This is an exciting opportunity to take ownership of one of our flagship locations, delivering exceptional customer experiences while driving sales, developing your team and maintaining the highest operational standards. Key Responsibilities • Lead the day-to-day operations of the Selfridges concession, ensuring an exceptional customer experience at all times., • Recruit, train, coach and develop a high-performing team, creating a positive and engaging working environment., • Lead by example, inspiring the team to achieve sales targets, maximise opportunities and consistently deliver outstanding service., • Monitor sales performance, KPIs and labour costs, implementing action plans to drive commercial success., • Ensure the concession is impeccably presented, maintaining excellent visual merchandising standards in line with both Chococo and Selfridges expectations., • Manage stock levels, ordering, deliveries, stock counts and inventory accuracy to minimise waste and maximise availability., • Ensure all company policies, food safety regulations and Selfridges operational procedures are consistently followed., • Handle customer feedback and resolve any issues professionally, maintaining the highest standards of customer satisfaction., • Prepare staff rotas, manage scheduling and support payroll administration where required., • Build strong working relationships with the Selfridges management team and represent the Chococo brand with professionalism., • Identify opportunities to improve sales, customer engagement and operational efficiency. Requirements • Previous management experience in premium retail, luxury retail, hospitality or food retail., • A proven track record of leading teams and achieving commercial targets., • Strong leadership, coaching and people management skills., • Excellent communication and interpersonal skills with a customer-first mindset., • Passion for premium food, gifting and delivering memorable customer experiences., • Strong organisational skills with the ability to prioritise and perform in a fast-paced retail environment., • Confident using POS systems and retail reporting to monitor business performance., • Flexible to work weekends, evenings and public holidays in line with Selfridges trading hours., • Eligibility to work in the UK. What We Offer • Competitive salary with opportunities for career progression., • Performance-related bonus opportunities., • Generous staff discount on Chococo products., • The opportunity to lead our exciting concession within one of the UK's most prestigious department stores., • Comprehensive training, ongoing development and the opportunity to grow within an expanding business., • A supportive, passionate and collaborative team environment. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

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  • Wok Chef
    Wok Chef
    hace 1 mes
    £15–£17 por hora
    Jornada completa
    London

    Join Din Tai Fung UK Din Tai Fung is an award-winning Taiwanese restaurant brand with over 180 locations worldwide, renowned for our iconic Xiao Long Bao and exceptional dining experiences. As we continue to grow across the UK, we're looking for passionate Wok Chefs to join our teams in Covent Garden, Centre Point, Selfridges, and Canary Wharf. Why Join Us? • Competitive Pay: £15–£17 per hour inclusive of tronc, • 40–48 contracted hours per week, • Free staff meals every shift, • 30% staff dining discount, • 28 days' holiday, increasing with service, • Structured training and genuine career progression, • Employee Assistance Programme and wellbeing support, • Monthly team events, referral bonuses, and employee rewards What You'll Do As a Wok Chef, you'll prepare and cook high-quality wok dishes while maintaining the exceptional standards Din Tai Fung is known for. You'll work alongside a supportive team in a fast-paced kitchen, ensuring every dish is prepared with precision, consistency, and care. Who We're Looking For We're looking for enthusiastic, reliable chefs who thrive in a busy kitchen and take pride in producing high-quality food. You'll be a great fit if you: • Have experience as a Wok Chef, Chef de Partie, Commis Chef, or in a similar kitchen role., • Have strong knife skills and excellent food preparation techniques., • Have experience in Chinese or Asian cuisine or an understanding of traditional Chinese cooking techniques such as wok hei (desirable, but not essential)., • Are eager to learn and develop your culinary skills., • Flexible to work a rotating schedule, including evenings, weekends, and public holidays, with some shifts finishing at 10:30 PM. If you have the right attitude and a passion for cooking, we'll provide the training and support you need to succeed. If you're looking to develop your culinary skills with one of the world's leading restaurant brands, apply today and start your journey with Din Tai Fung UK!

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  • Team Member
    Team Member
    hace 13 días
    £10–£14 por hora
    Jornada completa
    London

    About Us Chococo is an award-winning British chocolatier, crafting exceptional handmade chocolates using fine-origin chocolate and locally sourced ingredients wherever possible. As we continue to grow, we are excited to open our new concession within Selfridges London. We are looking for enthusiastic, customer-focused Retail team members to support the Concession Manager in delivering an outstanding customer experience while maintaining the highest standards of presentation, service and operational excellence. Key Responsibilities • Deliver exceptional customer service, creating a warm and memorable shopping experience., • Share your knowledge of our handcrafted chocolates, helping customers choose products and gifts with confidence., • Support the Line Manager with the day-to-day tasks, • Handle customer enquiries, feedback and any concerns professionally and efficiently., • Ensure the area is beautifully presented at all times, maintaining high visual merchandising standards., • Monitor stock levels, replenish displays and assist with stock deliveries and inventory counts., • Operate the till and process transactions accurately using the POS system., • Ensure company policies, food safety standards and Selfridges operating procedures are followed at all times., • Assist with opening and closing procedures and maintain a clean, organised and welcoming concession. Requirements • Previous experience in premium retail, hospitality or food retail., • Excellent communication and interpersonal skills., • A genuine passion for premium food, gifting and delivering exceptional customer experiences., • Positive, proactive and reliable, with excellent attention to detail., • Flexible to work weekends, evenings and public holidays in line with Selfridges trading hours., • Eligibility to work in the UK. What We Offer • Competitive salary with opportunities for career progression., • Generous staff discount on Chococo products., • The opportunity to be part of our exciting launch within one of the UK's most prestigious department stores., • Comprehensive training and ongoing development., • A supportive, passionate team dedicated to delivering an exceptional customer experience. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

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  • Pastry Chef
    Pastry Chef
    hace 1 mes
    £15–£17 por hora
    Jornada completa
    London

    Join Din Tai Fung UK Din Tai Fung is an award-winning Taiwanese restaurant brand with over 180 locations worldwide, renowned for our iconic Xiao Long Bao and exceptional dining experiences. As we continue to grow across the UK, we're looking for passionate Pastry Chefs to join our teams in Covent Garden, Centre Point, Selfridges, and Canary Wharf. Why Join Us? • Competitive Pay: £15–£17 per hour inclusive of tronc, • 40–48 contracted hours per week, • Free staff meals every shift, • 30% staff dining discount, • 28 days' holiday, increasing with service, • Structured training and genuine career progression, • Employee Assistance Programme and wellbeing support, • Monthly team events, referral bonuses, and employee rewards What You'll Do As a Pastry Chef, you'll prepare high-quality desserts and handcrafted steamed products while maintaining the exceptional standards Din Tai Fung is known for. You'll: • Prepare and produce signature products including Xiao Long Bao, Steamed Buns, Shao Mai, and Jiao Zi., • Create high-quality desserts while maintaining consistency, presentation, and attention to detail., • Prepare doughs, fillings, and other ingredients following Din Tai Fung’s specialist methods., • Work as part of a supportive kitchen team in a fast-paced environment., • Ensure all dishes are prepared with precision, care, and in line with food safety and hygiene standards., • Develop specialist techniques in dough preparation, filling production, and dessert creation, following Din Tai Fung’s unique methods and standards. Who We're Looking For We're looking for enthusiastic, reliable chefs who thrive in a busy kitchen and take pride in producing high-quality food. You'll be a great fit if you: • Have experience as a Pastry Chef, Chef de Partie, Commis Chef, or in a similar kitchen role., • Have experience with pastry, dough, desserts, or food preparation techniques., • Have excellent attention to detail and a passion for producing high-quality products., • Have experience in Asian cuisine or dim sum production (desirable, but not essential)., • Are eager to learn and develop your culinary skills., • Can work efficiently under pressure while maintaining high food safety and hygiene standards., • Are flexible to work a rotating schedule, including evenings, weekends, and public holidays, with some shifts finishing at 10:30 PM. If you're looking to develop your culinary skills with one of the world's leading restaurant brands, apply today and start your journey with Din Tai Fung UK!

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  • Chef de Partie
    Chef de Partie
    hace 2 meses
    £39000 anual
    Jornada completa
    London

    40 Duke is an exclusive private members’ club by Selfridges, bringing luxury hospitality to its Oxford Street flagship. The space features a refined Bar & Lounge serving crafted cocktails and light bites, alongside a Private Dining Room for up to 80 guests, ideal for intimate gatherings. A standout feature is the rooftop-style terrace, accommodating 64 diners with a retractable canopy for year-round use. This is an exciting opportunity to be part of the team of a new members’ club. Our kitchen focuses on seasonal, ingredient-led cooking, delivered with precision, care and consistency. We are looking for individuals who take pride in their craft, work well as part of a team and maintain high standards during service. • Take ownership of a designated section within the kitchen, • Ensure mise en place is prepared and organised ahead of service, • Maintain cleanliness and order within the section at all times, • Ensure equipment and ingredients are properly stored and maintained, • Prepare and cook dishes to the agreed recipes and specifications, • Ensure all dishes leaving the section meet the required presentation and quality standards, • Maintain consistency in flavour, portioning and presentation, • Assist with the preparation of ingredients and components required for service, • Run the section efficiently during service, • Work closely with the Sous Chefs to ensure smooth kitchen operations, • Communicate clearly with other sections to ensure coordinated service

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  • Waiter / Waitress
    Waiter / Waitress
    hace 2 meses
    £18–£20 por hora
    Jornada completa
    London

    About Our Restaurant and Bar Din Tai Fung is an award-winning Taiwanese brand with 180 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings—a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted. We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our locations in Central London—Covent Garden, Selfridges, Centre Point and Canary Wharf—offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK Job Description As a Waiter/Waitress at Din Tai Fung UK, you will be responsible for delivering exceptional service and creating an unforgettable dining experience for our guests. Your main responsibilities will include: • Ensuring guests feel welcome and providing guidance through the menu, • Taking orders accurately and efficiently, delivering food and drinks promptly, and checking in with guests to ensure satisfaction, • Handling guest payments and processing transactions accurately, • Assisting with clearing and resetting tables, ensuring the restaurant remains clean, organised, and inviting Who You Are We’re looking for a Waiter/Waitress who thrives in a fast-paced, dynamic environment and is passionate about delivering exceptional customer service. Ideally, you will have: • Experience in a Waiter/Waitress or front-of-house role in a fast-paced restaurant or hospitality environment, [although we are happy to train enthusiastic newcomers!], • A friendly and outgoing personality with excellent communication skills and a passion for providing outstanding guest experiences, • The ability to stay calm, composed, and adaptable under pressure, while maintaining efficient service and ensuring smooth operations in a busy and high-energy setting, • A keen interest in building a career in hospitality, with a strong passion for learning and developing your skills, • Flexible availability to work full-time, including weekends, evenings, and holidays, with shifts that may run as late as 11:30 PM Why Choose Din Tai Fung UK? At Din Tai Fung, we offer much more than just a job—we provide an opportunity to build a career in hospitality with a renowned brand. As a Waiter/Waitress, Server, you’ll enjoy competitive pay, excellent benefits, and real career growth opportunities. Join a team that celebrates success, values your contributions, and offers room for development within our fast-growing restaurant group. What We Offer • Competitive Pay: Hourly rates start at £18 (including troncs), rising to £19~£20 once qualified, • Working Week: 5 days per week on a rota basis, from Monday to Sunday; night shifts may run as late as 11:30 PM, • Contracted Hours: Full-time for 40~48 hours per week & part-time for 20 hours per week, • Location: Hiring for Central London (Covent Garden, Centre Point, Selfridges and Canary Wharf) Employee Benefits • 30% off dining at Din Tai Fung UK restaurants, • Dining gift voucher on your work anniversary, • Nutritious meals provided during your shifts, • Personalised development plans and clear career progression within a fast-growing restaurant group, • Paid Holidays: Start with 28 days per year, rising to 30 days with continued service, • Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family, • Monthly treats, team activities, employee referral bonus and other exciting employee perks and rewards for your hard work How We’ll Support You At Din Tai Fung, we provide comprehensive training, employee discounts, and a supportive team environment to help you thrive as a Waiter/Waitress in the hospitality industry. We celebrate diversity and welcome individuals from all backgrounds who bring their own unique strengths and personalities to the team. Apply now for a Waiter/Waitress job in Central London at Din Tai Fung and join one of the most exciting Asian food brands in the world.

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